Crew Member
Baskin-Robbins job in Saint Paul, MN
Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way.
MOVIN'
As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
* Flexible Schedule - Full-Time and Part-Time available
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Education Discounts through Southern New Hampshire University
* Cash Referral Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
Crew Member
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
We are a small independent Dunkin' Donuts franchisee looking for enthusiastic, hard-working individuals to work in our restaurants!
We offer:
* Competitive pay
* Growth Opportunities
* Flexible hours
* Free Employee meal, Donut and Drink
As a Crew Member, you'll be responsible for delivering great and friendly guest experiences. You'll prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. You'll work as part of a team to meet our Guests' needs and give them a reason to come back.
Responsibilities Include:
1. Work in a Team Environment
2. Maintain Operational Excellence
3. Drive Profitability
Skills/Qualifications:
* Fluent in English
* Basic computer skills
* Capable of counting money and making change
* Able to operate restaurant equipment (minimum age requirements may apply)
* Able to lift up to 50LBS
Competencies:
1. Guest Focus
2. Passion for Results
3. Problem Solving and Decision Making
4. Honesty and Integrity
WINNIN'
* You are 16 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
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Crew Member
Baker
Baskin-Robbins job in Saint Paul, MN
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Bakers are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Baker for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our baker, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, this is the right opportunity for you.
Responsibilities Include:
* Hold themselves accountable for their responsibilities on their shift.
* Night, Weekend and Holiday hours required.
* Adhere to schedule and arrive ready to work on time.
* Operations Excellence for Guest Satisfaction
* Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
* Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
* Prepare all products following appropriate recipes and procedures.
* Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
* Comply with all restaurant, Brand, and franchisee policies.
* Able to lift up to 50LBS
Qualifications:
* Able to operate restaurant equipment (minimum age requirements may apply)
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
Benefits Include:
* Completive Pay
* Employee Meals
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Baker
Cashier
Minneapolis, MN job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties & Responsibilities:
• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Key Skills/Abilities:
• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.
Additional Information:
• Cashier and restaurant experience a plus!
• Food Handler Certification required
Benefits:
Employee discount
Flexible schedule
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Director Food Safety, Quality & Regulatory
Bloomington, MN job
Since 1940, Dairy Queen has been one of the world's best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
We have an exciting opportunity available for a Director Food, Safety, Quality & Regulatory working hybrid out of our corporate headquarters in Bloomington, MN. This position provides strategic leadership and direction within the Food, Safety, Quality and Regulatory team. While it has a significant number of within-department responsibilities, it also works with cross-functional teams to deliver high quality and safe products to restaurants, ensure regulatory compliance, and lead select corporate responsibility initiatives.
Key Accountabilities Include:
Food Safety and Quality
Leads and directs strategic development, improvement, implementation, execution, measurement and communication of risk-based quality and food safety programs, tools and outcomes that are designed to deliver safe and high-quality food for Dairy Queen business lines. Key areas of responsibility within this accountability include:
Vendor, product (food, packaging, and chemicals), commissary and warehouse qualification, onboarding, compliance, risk assessment and management
Specification compliance - tools, measurement, reporting, trends, feedback and continuous improvement
Issue resolution: Proactively and reactively monitor, manage and communicate quality and food safety issues (complaint response, holds, withdrawals, recalls, recovery, crises, guest incidents), including determining root cause analysis
Food Safety Modernization Act 204 compliance lead for warehouses, suppliers, and DQ restaurants
Identifies trends and applies advanced technical knowledge and skills to solve problems develop corrective actions for on-going supplier quality issues related to product manufacturing and quality control.
Work with Product Development, Legal and Supply Chain to define process parameters and criteria to ensure supplier process capability is effective and compliant to all laws/regulations required
Technical problem solving
Partnership with Product Development during development and test phase
Relationship Building and Communication
Develops positive cross functional (within IDQ) and external relationships (suppliers, government, industry associations, industry leaders) that generate strategic direction, business solutions, create trust, and help develop future department strategies that align with the evolving business.
Identifies situations that warrant communication and promptly and effectively communicates need-to-know FSQR items to internal and external stakeholders
Team and Department Leadership
Develops strategies and team & department goals that align with department mission and business goals
Provides routine coaching and direction to team members to help ensure department and company goals are prioritized and met
Identifies and implements strategies to generate team member satisfaction and productivity
Elevates team or project issues to department and company leadership as appropriate
Provides input to and helps manage department budget
Restaurant Food Safety (as assigned)
Directs team members to or as a contributor, monitors and interprets restaurant regulatory and food safety changes (e.g., Food Code, nutrition, etc.) and communicates to and collaborates with internal stakeholders on solutions. May be asked to lead compliance projects.
Partners with CSS and other stakeholders to review and improve restaurant HACCP program
Corporate responsibility (as assigned)
Work with internal stakeholders and lead (where assigned) corporate responsibility initiatives. May include creation of strategies, implementation, execution, project management and report
The US national base salary range for this position is $128,841 - $161,052. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
Qualifications
Education/Experience:
B.S. Degree in food science or closely related field
Must have 8-10 years of experience in quality management and food safety. ·
Minimum of three years of experience managing employees required. ·
Ideally has experience working within a franchisor organization, preferably a QSR brand.
Skills:
Ability to lead teams, to manage progress effectively in ambiguous and sometimes unstructured situations. · Capable of delivering challenging/constructive feedback to suppliers or internal personnel and maintaining steady direction yielding right results quickly. ·
Project management - demonstrated ability to develop efficient planning methodologies and effective utilization of resources to achieve high value results. ·
Ability to manage and prioritize multiple, complex projects and responsibilities in a fast-changing and deadline-driven environment. ·
Ability to influence individuals across diverse functions to gain support and meet established objectives; able to articulate technical information to a variety of audiences. ·
Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients. ·
Strategic and creative thinker that can create and execute business-relevant strategies ·
Expertise in food manufacturing, processes and packaging. Knowledge of food purchasing, distribution and logistics. ·
Knowledge of current industry and technical issues associated with food safety, nutrition, public health, environment and animal rights. ·
Thorough knowledge of safety, microbiology, HACCP/HARPC, FDA, USDA, GMP and regulatory requirements applicable in US and Canada. ·
Ability to apply sound technical principles to root cause analyses, problem solving and project management. Strong analytical skills. ·
Ability to organize collection of data, analyze information and capture conclusions. Strong knowledge of quality and associated statistics.
Excellent written and verbal communication skills. ·
Proficient in Microsoft Office software ·
Well organized with a high attention to detail and accuracy. ·
Provide excellent customer service to both internal and external clients. ·
Ability to work quickly in a fast-paced environment with frequent interruptions. · · Ability to travel 30% of the time. · Hybrid position requires a minimum of 2 or more days in office but must be available to work in office as duties require.
Additional Information
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings,
Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Open/Midday Guest Service Representative
Saint Paul, MN job
Benefits: * 401(k) * Competitive salary * Employee discounts * Flexible schedule * Opportunity for advancement * Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We keep it casual. T-shirts and sneakers are where it's at
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Currently hiring for Morning/Midday Guest Service Representative. 2-3 days per week, between the hours of 9am - 3:30pm
2-3 days per week. Some weekend availability required on an as-needed basis.
Great job for moms while kids are at school, college students with flexible schedules, 2nd job. This is NOT an after school
position, daytime availability only.
Compensation: $15.00 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Internal Auditor
Bloomington, MN job
Since 1940, Dairy Queen has been one of the world's best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
Job Overview
As a key member of the Accounting and Finance team, the Internal Auditor is responsible for conducting audits to ensure franchisee fees paid to American Dairy Queen (ADQ) are accurate and comply with contractual agreements. This role also verifies franchisee compliance with corporate policies, including trademark usage and consistency in product composition, preparation, presentation, and distribution. The Internal Auditor will provide cross-functional support on key projects, leveraging strong business, finance, and accounting expertise.
Principal Accountabilities
Execute assigned franchise audits, compile and analyze data, and collaborate with internal and external stakeholders to ensure timely and accurate completion.
Verify accuracy of fees paid by franchisees and assess compliance with contractual provisions.
Analyze franchisee data and apply brand knowledge to reconstruct hypothetical sales based on product purchase volumes.
Conduct one-on-one meetings with franchisees to present audit findings and recommend improvements for compliance and business performance.
Manage and approve testing procedures, applying functional expertise to ensure accuracy and integrity in accounting and operational practices.
Negotiate and collect additional royalties and advertising fees owed to ADQ, handling challenging conversations with professionalism and trust-building.
Review and interpret franchise agreements, clearly explaining terms to franchisees or their representatives in alignment with ADQ policies.
Protect the Dairy Queen brand by ensuring proper trademark usage and adherence to approved products, recipes, and preparation standards.
Recommend and implement process improvements, including audit procedures and information systems enhancements.
Document and maintain departmental procedures for reference and training purposes.
Promote continuous improvement, quality, and adherence to DQ Core Values across teams and communities.
Perform other related duties and special projects as assigned.
The US national salary for this role is $$73,140 to $87,768. The range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location, and relevant education or experience.
Qualifications
Education & Qualifications
Minimum 3 years of relevant auditing or accounting experience.
Prior restaurant experience (3 years preferred).
Proficiency in data analytics and visualization tools.
Experience within a franchisor organization preferred.
Strong creative and problem-solving skills.
Ability to build and maintain effective relationships with internal and external stakeholders.
Excellent written and verbal communication skills, including the ability to present audit results clearly.
Advanced proficiency in Microsoft Office Suite.
Strong multitasking and prioritization skills for managing multiple projects.
Skilled negotiator with conflict resolution capabilities.
Ability to travel up to 10% annually for store audits and work flexible hours, including evenings and occasional weekends.
Knowledge of restaurant operations and ability to collaborate with Operations, R&D, and Legal teams.
Additional Information
All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for employer sponsorship.
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Restaurant Manager
Baskin-Robbins job in Saint Paul, MN
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. Here in Minnesota be a part of the growing Dunkin' family. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
MOVIN'
As a Restaurant Manager, you will be responsible for overall operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts, coffee and merchandise are only the beginning.
* Flexible Schedule
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* Tuition Benefits*
* Cash Referral Program
* Recognition Program
* Community & Charitable Involvement
Restaurant Manager
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you are key to our business. You will be responsible to Maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency and implementing the store strategy and action plan. Additional duties of a Restaurant Manager include; Motivating team to complete the sales process, ensure customer satisfaction, comply with company procedures, and maximize productivity and profitability, hiring, training, and monitoring the development of staff. A Restaurant Manager is required to have 3-5 years experience in food & beverage service, management, hospitality, or retail environment. A qualified candidate must also have a high school diploma or equivalent, reliable transportation and a flexible schedule. This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America!
WINNIN'
* You have at least six months of retail, restaurant, or hospitality management experience.
* You are 18 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
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Restaurant Manager
Shift Leader
Baskin-Robbins job in Saint Paul, MN
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. Here in Minnesota be a part of the growing Dunkin' family. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
MOVIN'
As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin'.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
* Flexible Schedule
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental and Vision*
* Cash Referral Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
Shift Leader
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Dunkin' Donuts Shift Leader Job Summary
Summary:
Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities Include
* Work in a Team Environment
a. Support a respectful team environment
b. Communicate shift priorities, goals and results with team members
c. Support the training of crew members as requested
d. Provide coaching and feedback to crew members
2. Maintain Operational Excellence
a. Create and maintain a guest first culture in the restaurant
b. Resolve guest issues
c. Ensure Brand standards, recipes, and systems are executed
d. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
3. Drive Profitability
a. Drive sales goals and results
b. Execute restaurant standards and marketing initiatives
c. Manage cash over/short during shift
d. Ensure all products are prepared according to Brand standards
Skills/Qualifications
* Fluent in English
* Restaurant, retail, or supervisory experience
* Math and writing skills
* Basic computer skills
* High School diploma or equivalent, preferred
Competencies
1. Guest Focus
a. Understands and exceeds guest expectations, needs and requirements
b. Develops and maintains guest relationships
c. Displays a sense of urgency with guests
d. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
e. Resolves guest concerns by following Brand recommended guest recovery process
2. Passion for Results
a. Sets and maintains high standards for self and others, acts as a role model
b. Consistently meets or exceeds goals
c. Contributes to the overall team performance; understands how his/her role relates to others
3. Problem Solving and Decision Making
a. Identifies and resolves issues and problems
b. Uses information at hand to make decisions and solve problems; includes others when necessary
4. Interpersonal Relationships & Influence
a. Develops and maintains relationships with team
b. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
5.Able to lift 30to 50LBS
WINNIN'
Preferably, you have previous management experience in retail, restaurant, or hospitality.
* You are 18 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
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Shift Leader
Store Manager
Baskin-Robbins job in Eagan, MN
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
Benefits
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
? Free coffee!!
? Flexible Schedule - Full-Time and Part-Time available
? Generous Employee Discount
? Cash Referral Program
? Best in Class Training & Continuous Learning
? Advancement Opportunities
? Medical Insurance- For you and your family!
? Education discounts through Southern New Hampshire University- Discount extends to your family!
? Special discounts for Dunkin' employees (Including but not limited to brands such as Skechers, Staples, at&t and Verizon!)
? Recognition Program
? Community & Charitable Involvement
Responsibilities
As a Restaurant Manager, you will be responsible for overall operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives.
? Smiling and always saying "YES!" to our guests.
? Leading operational Excellence
? Keen focus on 100% Guest Satisfaction
? Understanding the importance of training and development of team members
? Achieving financial goals such as sales projections and controllables
? Utilizing effective communication and coaching skills
Qualifications
Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus!
? Preferably, you have previous management experience in retail, restaurant, or hospitality.
? You are 18 years of age (or higher per applicable law)
? You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Store Manager
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.
Essential Duties & Responsibilities:
• Ensure that each guest has a positive, long lasting impression of the Wingstop
experience
• Ability to practice safe cooking procedures
• Quickly scan and comprehend the order tickets
• Accurately count the number of Bone-In Wings, Boneless Wings and Boneless
Strips needed for each order
• Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless
Strips and fries with the corresponding timer
• According to Wingstop standards; Sauce, Season and package all orders
• Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless
Strips into the proper sauce bowls
• Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and
Fries in the proper fryers and baskets
• Filter and freshen the fryer shortening daily, following all safety procedures and
with proper safety equipment
• Assist in keeping the kitchen clean throughout the shift maintaining clean as you
go and at closing time
• Immediately notify Manager on Duty of all safety, sanitation, or employee issues
• Assist other employees as needed
• Follow directions given by Manager or Supervisor
• Know and thoroughly understand the importance of good hygiene and food
handling practices
• Ability to thoroughly understand and follow instructions in how to properly and
safely use chemical cleaning products
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the customer
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow
through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic
Additional Information:
• Cook and restaurant experience is a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Experience:
• Professional cooking: 1 year (Preferred)
• Cooking: 1 year (Preferred)
• Line cook: 1 year (Preferred)
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Supplemental pay
Tips
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Froster
Maple Grove, MN job
At Nothing Bundt Cakes, the Froster puts the sugar on top and makes every moment extra sweet. You'll put the finishing touches on the cake for our guests. But what makes working here so sweet? Enjoy your evenings: We close earlier than most food service jobs.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
It smells great in here, all the time, and you will too!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Cashier
Coon Rapids, MN job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties & Responsibilities:
• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Key Skills/Abilities:
• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.
Additional Information:
• Cashier and restaurant experience a plus!
• Food Handler Certification required
Benefits:
Employee discount
Flexible schedule
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Internal Auditor
Bloomington, MN job
Since 1940, Dairy Queen has been one of the world's best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
Job Overview
As a key member of the Accounting and Finance team, the Internal Auditor is responsible for conducting audits to ensure franchisee fees paid to American Dairy Queen (ADQ) are accurate and comply with contractual agreements. This role also verifies franchisee compliance with corporate policies, including trademark usage and consistency in product composition, preparation, presentation, and distribution. The Internal Auditor will provide cross-functional support on key projects, leveraging strong business, finance, and accounting expertise.
Principal Accountabilities
* Execute assigned franchise audits, compile and analyze data, and collaborate with internal and external stakeholders to ensure timely and accurate completion.
* Verify accuracy of fees paid by franchisees and assess compliance with contractual provisions.
* Analyze franchisee data and apply brand knowledge to reconstruct hypothetical sales based on product purchase volumes.
* Conduct one-on-one meetings with franchisees to present audit findings and recommend improvements for compliance and business performance.
* Manage and approve testing procedures, applying functional expertise to ensure accuracy and integrity in accounting and operational practices.
* Negotiate and collect additional royalties and advertising fees owed to ADQ, handling challenging conversations with professionalism and trust-building.
* Review and interpret franchise agreements, clearly explaining terms to franchisees or their representatives in alignment with ADQ policies.
* Protect the Dairy Queen brand by ensuring proper trademark usage and adherence to approved products, recipes, and preparation standards.
* Recommend and implement process improvements, including audit procedures and information systems enhancements.
* Document and maintain departmental procedures for reference and training purposes.
* Promote continuous improvement, quality, and adherence to DQ Core Values across teams and communities.
* Perform other related duties and special projects as assigned.
The US national salary for this role is $$73,140 to $87,768. The range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location, and relevant education or experience.
Qualifications
Education & Qualifications
* Minimum 3 years of relevant auditing or accounting experience.
* Prior restaurant experience (3 years preferred).
* Proficiency in data analytics and visualization tools.
* Experience within a franchisor organization preferred.
* Strong creative and problem-solving skills.
* Ability to build and maintain effective relationships with internal and external stakeholders.
* Excellent written and verbal communication skills, including the ability to present audit results clearly.
* Advanced proficiency in Microsoft Office Suite.
* Strong multitasking and prioritization skills for managing multiple projects.
* Skilled negotiator with conflict resolution capabilities.
* Ability to travel up to 10% annually for store audits and work flexible hours, including evenings and occasional weekends.
* Knowledge of restaurant operations and ability to collaborate with Operations, R&D, and Legal teams.
Additional Information
All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for employer sponsorship.
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Guest Service Representative
Minnetonka, MN job
Celebrate life's special moments with hand-decorated cakes from Nothing Bundt Cakes, adorned with inspired decorations and signature frosting. Perfect for any occasion, our handcrafted recipes and inspired decorations celebrate special moments with a delightful charm and wit. And with a taste this yummy, we can almost guarantee your cake won't be around for long. So, 'Gather Round' and enjoy!
Job Description
The guest service representative (GSR) creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone . The GSR does side work duties for the crafting department, some light cleaning and clerical duties.
The GSR must possess a strong sense of teamwork and be able to follow instructions. The GSR also needs to have the ability to multi-task have a sense of urgency and be outgoing and friendly.
Qualifications
Responsibilities include:
-Uphold the NBC image and brand
-Introduce walk in guests to the bakery and products using a guest tour
-Suggest creative solutions and add-ons to guest with walk in orders
-Assist guest with orders by telephone
-Operate and balance the POS system with accuracy and efficiency
-Collect e-mail addresses from guests
-Have current & complete knowledge of products, prices and promotions
-Keep retail area clean, swept and neatly merchandised throughout the day.
Additional Information
Assistant Baker
Maple Grove, MN job
The Nothing Bundt Cakes (NbC) Assistant Baker partners with the Baker to ensure that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following strict proprietary recipes, NbC production methods, and food safety standards, the Assistant Baker helps the Baker perform the repeated baking process for our delicious cakes offered in a variety of flavors and sizes. The Assistant Baker embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace.
Accountabilities/Duties:
* Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals.
* Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes.
* Assists baker with accurately preparing raw ingredients and equipment for baking places cake pans into a hot oven and monitors the baking process.
* Assists baker with daily baking and production flow and processes
* Adheres to the proper packaging, labeling and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs.
* Cleans, sanitizes, and restocks workstation and assists baker to ensure all baking supplies are sufficiently prepared for the next shift.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.
* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.
* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly, and respectfully.
Knowledge, Skills, and Abilities:
* Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
* o Please note that NbC recipes are available in English and Spanish.
* Understands basic units of measurement used in the U.S.
* Has the ability to perform repetitious, physical tasks that require the strength to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time.
* Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source.
* Is meticulous about using exact measurements, paying strict attention to timing, and working on a tight, fast-paced production schedule.
* Can evaluate products, processes, information, and surroundings to determine compliance with standards.
* Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
* Is diligent, organized, and self-motivated, with the ability to operate independently with minimal supervision.
Education, Certifications, and Work Experience Requirements:
* While no formal education or work experience is required, previous experience as a Baker or in another operational support role at a bakery, restaurant, or foodservice environment is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
Compensation: $11.00 - $14.00 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
General Manager
Shakopee, MN job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
Essential Duties & Responsibilities:
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling
team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage
performance, including coaching, counseling, and disciplining team members.
Communicates job expectations to the staff; plans, monitors, and reviews
performance of employees; plans and reviews compensation actions; enforces
policies and procedures.
• Communicates in a timely and effective manner with District Manager about
operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is
meeting standards.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolve issues with food preparation. Helps team handle customer
service issues with grace, courtesy and with the goal of cultivating happy,
returning customers.
• Maintains safe, secure, and healthy facility environment by establishing,
following, and enforcing sanitation standards and procedures; proper safety
procedures, to include, but not limited to injury reporting, conducting meetings,
equipment maintenance, etc., complying with health and legal regulations;
maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new
and different job responsibilities; explores opportunities to add value to job
accomplishments.
Key Skills/Abilities:
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant.
• Competent in the key areas of responsibility which includes labor management,
store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor. Inspires trust, models best
practices and cultivates morale and teamwork among team members.
• Proactive problem-solver and decision-maker.
• Must thoroughly understand the importance of good hygiene and food handling
practices.
• Flexible schedule required, including weekends and nights.
• Strong work ethic.
• Minimum of 2 years of previous food service, retail or restaurant supervisory
experience
Additional Information:
Additional Information:
• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Free Meals
• Excellent Opportunities for Advancement
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Director Food Safety, Quality & Regulatory
Bloomington, MN job
Since 1940, Dairy Queen has been one of the world's best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
We have an exciting opportunity available for a Director Food, Safety, Quality & Regulatory working hybrid out of our corporate headquarters in Bloomington, MN. This position provides strategic leadership and direction within the Food, Safety, Quality and Regulatory team. While it has a significant number of within-department responsibilities, it also works with cross-functional teams to deliver high quality and safe products to restaurants, ensure regulatory compliance, and lead select corporate responsibility initiatives.
Key Accountabilities Include:
Food Safety and Quality
Leads and directs strategic development, improvement, implementation, execution, measurement and communication of risk-based quality and food safety programs, tools and outcomes that are designed to deliver safe and high-quality food for Dairy Queen business lines. Key areas of responsibility within this accountability include:
Vendor, product (food, packaging, and chemicals), commissary and warehouse qualification, onboarding, compliance, risk assessment and management
Specification compliance - tools, measurement, reporting, trends, feedback and continuous improvement
Issue resolution: Proactively and reactively monitor, manage and communicate quality and food safety issues (complaint response, holds, withdrawals, recalls, recovery, crises, guest incidents), including determining root cause analysis
Food Safety Modernization Act 204 compliance lead for warehouses, suppliers, and DQ restaurants
Identifies trends and applies advanced technical knowledge and skills to solve problems develop corrective actions for on-going supplier quality issues related to product manufacturing and quality control.
Work with Product Development, Legal and Supply Chain to define process parameters and criteria to ensure supplier process capability is effective and compliant to all laws/regulations required
Technical problem solving
Partnership with Product Development during development and test phase
Relationship Building and Communication
Develops positive cross functional (within IDQ) and external relationships (suppliers, government, industry associations, industry leaders) that generate strategic direction, business solutions, create trust, and help develop future department strategies that align with the evolving business.
Identifies situations that warrant communication and promptly and effectively communicates need-to-know FSQR items to internal and external stakeholders
Team and Department Leadership
Develops strategies and team & department goals that align with department mission and business goals
Provides routine coaching and direction to team members to help ensure department and company goals are prioritized and met
Identifies and implements strategies to generate team member satisfaction and productivity
Elevates team or project issues to department and company leadership as appropriate
Provides input to and helps manage department budget
Restaurant Food Safety (as assigned)
Directs team members to or as a contributor, monitors and interprets restaurant regulatory and food safety changes (e.g., Food Code, nutrition, etc.) and communicates to and collaborates with internal stakeholders on solutions. May be asked to lead compliance projects.
Partners with CSS and other stakeholders to review and improve restaurant HACCP program
Corporate responsibility (as assigned)
Work with internal stakeholders and lead (where assigned) corporate responsibility initiatives. May include creation of strategies, implementation, execution, project management and report
The US national base salary range for this position is $128,841 - $161,052. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
Qualifications
Education/Experience:
B.S. Degree in food science or closely related field
Must have 8-10 years of experience in quality management and food safety. ·
Minimum of three years of experience managing employees required. ·
Ideally has experience working within a franchisor organization, preferably a QSR brand.
Skills:
Ability to lead teams, to manage progress effectively in ambiguous and sometimes unstructured situations. · Capable of delivering challenging/constructive feedback to suppliers or internal personnel and maintaining steady direction yielding right results quickly. ·
Project management - demonstrated ability to develop efficient planning methodologies and effective utilization of resources to achieve high value results. ·
Ability to manage and prioritize multiple, complex projects and responsibilities in a fast-changing and deadline-driven environment. ·
Ability to influence individuals across diverse functions to gain support and meet established objectives; able to articulate technical information to a variety of audiences. ·
Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients. ·
Strategic and creative thinker that can create and execute business-relevant strategies ·
Expertise in food manufacturing, processes and packaging. Knowledge of food purchasing, distribution and logistics. ·
Knowledge of current industry and technical issues associated with food safety, nutrition, public health, environment and animal rights. ·
Thorough knowledge of safety, microbiology, HACCP/HARPC, FDA, USDA, GMP and regulatory requirements applicable in US and Canada. ·
Ability to apply sound technical principles to root cause analyses, problem solving and project management. Strong analytical skills. ·
Ability to organize collection of data, analyze information and capture conclusions. Strong knowledge of quality and associated statistics.
Excellent written and verbal communication skills. ·
Proficient in Microsoft Office software ·
Well organized with a high attention to detail and accuracy. ·
Provide excellent customer service to both internal and external clients. ·
Ability to work quickly in a fast-paced environment with frequent interruptions. · · Ability to travel 30% of the time. · Hybrid position requires a minimum of 2 or more days in office but must be available to work in office as duties require.
Additional Information
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Crew Member
Baskin-Robbins job in Sunrise, MN
Dunkin Donuts Crew Member We are a small independent Dunkin' Donuts franchisee looking for enthusiastic, hard-working individuals to work in our restaurants! As a Crew Member, you'll be responsible for delivering great and friendly guest experiences. You'll prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. You'll work as part of a team to meet our Guests' needs and give them a reason to come back.
Responsibilities Include:
* Work in a Team Environment
* Maintain Operational Excellence
* Drive Profitability
Skills/Qualifications:
* Fluent in English
* Basic computer skills
* Capable of counting money and making change
* Able to operate restaurant equipment (minimum age requirements may apply)
Competencies:
* Guest Focus
* Passion for Results
* Problem Solving and Decision Making
* Honesty and Integrity
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by Friendly Management Group.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of Friendly Management Group. Used under license.....
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Crew Member
Cook (Day shift)
Zumbrota, MN job
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Paid time off
Training & development
We are seeking a dedicated and experienced culinary professional to join our team. This role offers an exciting opportunity to contribute to a dynamic food service environment, providing high-quality meals and exceptional service. The ideal candidate will have a strong background in food preparation, kitchen operations, and customer service within the food industry. This position requires a commitment to food safety standards. This position is for day shift and includes weekends.
Duties
Prepare and assemble meals according to menu specifications, ensuring quality and presentation standards are met
Assist with menu planning and ingredient sourcing to support diverse dietary needs
Handle food with care, maintaining proper food safety and sanitation protocols
Operate kitchen equipment safely and efficiently, including knives and other culinary tools
Contribute to meal preparation for various settings such as fine dining, catering events, or daily service
Serve food to guests in a professional manner, ensuring excellent customer experience
Maintain cleanliness of kitchen and dining areas throughout shifts
Support team members in food handling, cooking, and plating tasks as needed
Qualifications
Previous experience in dietary departments, dietary aide roles, or food service environments preferred
Strong knowledge of food safety practices and sanitation procedures
Skilled in food preparation, cooking techniques, and meal assembly
Proficiency in various cooking methods
Background in restaurant settings demonstrating attention to detail and efficiency is preferred
Ability to work well under pressure in fast-paced environments while maintaining high standards of quality
Strong communication skills and teamwork orientation
Shift Leader
Baskin-Robbins job in River Falls, WI
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. Here in Minnesota be a part of the growing Dunkin' family. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
MOVIN'
As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin'.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
* Flexible Schedule
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental and Vision*
* Cash Referral Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
Shift Leader
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Dunkin' Donuts Shift Leader Job Summary
Summary:
Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities Include
* Work in a Team Environment
a. Support a respectful team environment
b. Communicate shift priorities, goals and results with team members
c. Support the training of crew members as requested
d. Provide coaching and feedback to crew members
2. Maintain Operational Excellence
a. Create and maintain a guest first culture in the restaurant
b. Resolve guest issues
c. Ensure Brand standards, recipes, and systems are executed
d. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
3. Drive Profitability
a. Drive sales goals and results
b. Execute restaurant standards and marketing initiatives
c. Manage cash over/short during shift
d. Ensure all products are prepared according to Brand standards
Skills/Qualifications
* Fluent in English
* Restaurant, retail, or supervisory experience
* Math and writing skills
* Basic computer skills
* High School diploma or equivalent, preferred
Competencies
1. Guest Focus
a. Understands and exceeds guest expectations, needs and requirements
b. Develops and maintains guest relationships
c. Displays a sense of urgency with guests
d. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
e. Resolves guest concerns by following Brand recommended guest recovery process
2. Passion for Results
a. Sets and maintains high standards for self and others, acts as a role model
b. Consistently meets or exceeds goals
c. Contributes to the overall team performance; understands how his/her role relates to others
3. Problem Solving and Decision Making
a. Identifies and resolves issues and problems
b. Uses information at hand to make decisions and solve problems; includes others when necessary
4. Interpersonal Relationships & Influence
a. Develops and maintains relationships with team
b. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
5.Able to lift 30to 50LBS
WINNIN'
* Preferably, you have previous management experience in retail, restaurant, or hospitality.
* You are 18 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
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* Purpose and Values
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Shift Leader