The Boat Service Manager manages and provides daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free Standing Store to include inventory control, service, warranty, rigging, delivery, detail and parts activities. E Service Manager, Boat, Manager, Service, Associate, Inventory Control
$40k-57k yearly est. 5d ago
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Team Lead - Customer Service Outfitter Full Time
Bass Pro Shops 4.3
Bass Pro Shops job in San Jose, CA
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
ESSENTIAL FUNCTIONS:
Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
Provides daily direction to the associates within the department.
Prepares to-do / Task lists.
Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office.
Insures a pleasant and productive shopping experience for all customers.
Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
Resolves customer and associate opportunities with GSM / DM and HR Manager.
Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff.
Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs,
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or equivalent
Experience: 2 to 4 years in Retail Sales
Supervisory experience is a plus
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures and amounts such as discounts, commissions, and percentages
Ability to read and analyze certain reports
Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT
:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Starting Pay Rate: $22.00 - $24.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$22-24.8 hourly Auto-Apply 24d ago
Cashier
Restaurant Depot LLC 4.2
San Jose, CA job
Cashier Department: Front End Supervisor: Front End Manager FLSA: Full-Time/Part Time, Hourly, 6-8 Hour Shift, Union Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states.
Position Summary:
We are looking for Cashiers to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts and keeping track of all cash, check and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should be available to take evening and weekend shifts occasionally. Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities:
* Manage transactions with customers using cash registers
* Scan goods and ensure pricing & product is accurate
* Collect payments whether in cash, check or credit
* Issue receipts and change as necessary
* Resolve customer complaints, guide them, and provide relevant information
* Maintain clean and tidy checkout areas
Requirements:
* Work experience as a retail cashier or in a similar role in sales
* Basic PC knowledge
* Familiarity with electronic equipment, like cash register and POS
* Good math skills
* Strong communication and time management skills
* Customer satisfaction-oriented
Physical demands include, but are not limited to:
* Walking/standing on concrete up to 10 hours/day
* Frequently turning, standing, reaching, stooping, and/or bending
* Frequently pushing/pulling objects 500 to 1,500 lbs.
* Frequently lifting/carrying objects more than 60 lbs.
Work Environment:
* Requires frequent exposure to cold/freezing temperatures
* Equipment in motion (forklifts, electric pallet jacks, scooters)
* Performs other work-related duties as required and assigned.
* May be required to work in other departments as needed.
Benefits Include:
* Company Paid Medical, Vision, Dental Insurance
* Vacation, Sick & Personal PTO
* Other Union Benefits including Annuity
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I can perform the required functions.
$29k-34k yearly est. 10d ago
Scooter Driver
Restaurant Depot LLC 4.2
Concord, CA job
Job Description: Scooter Driver Scooter Drivers prime duties is to operate pallet jacks to move items from one place to another. Assist with loading and unloading activities along with ensuring that the right item is selected and that it is transported to the delivery pallet safely.
It is essential for these professionals to know how to perform maintenance activities. At the beginning of each day, he must make sure that pallet jacks/forklifts are in good working condition and are safe to use.
Job Duties and Responsibilities:
* Take orders from supervisors for order picking activities.
* Assist in loading and unloading items from delivery trucks.
* Prepare pallets for handling objects appropriately.
* Perform pre-checks on electric pallet jacks to ensure that they are in proper working order.
* Perform minor troubleshooting activities when needed.
* Ensure that electric pallet jacks are maintained on a periodic basis.
* Pick orders from storage areas and verify the accuracy of order from order sheets.
* Count quantity of items asked for by the customer and ensure that any broken things are isolated and reported to the supervisor immediately.
* Operate electric pallet jack to lift and transport items to the labeling and quality control section.
* Make sure that all items are boxed and appropriately labeled.
* Transport items to the delivery pallets safely and urgently.
* Make sure that any unusual incidents or accidents are reported to the supervisor immediately.
* Ensure that any empty containers are removed from designated locations following a picking task.
* Perform a variety of warehousing tasks such as replenishing pick locations.
* Perform labeling, sorting, and storing of picked products.
* Assemble containers and boxes and ensure appropriate maintenance of supplies and equipment
$30k-36k yearly est. 4d ago
Meat Manager
Restaurant Depot LLC 4.2
Concord, CA job
Meat Manager Department: Meat Supervisor: Assistant Branch Manager/Branch Manager FLSA: Non-exempt (Paid by the hour) Responsible for receiving product and ensures that aisles/freezers and refrigerators are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Essential Functions:
* Ensure proper customer service and works to develop relationships with large customers.
* Supervises all activities in the meat department including product placement, rotation, signage, and displays. Is responsible for overall department appearance, cleanliness, and adherence to both government and corporate ordinances. Must maintain records as required. In the role of meat manager, he/she will oversee the Assistant Meat Manager (if applicable), Meat Supervisors (if applicable) and Stockers to assure that the meat department is operating in a manner that adheres to company standards.
* Develops schedules, monitors performance and recommends the proper discipline as appropriate.
* Trains employees in job responsibilities and safe operating procedures
* Interviews candidates and recommends for hires.
* Disciplines employees when necessary and recommends terminations.
* Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
* Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
* Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
* Supervises the receiving of all Meat products and ensures that the proper paperwork is completed.
* Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
* Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.
* Supervises the ordering of Meat products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
* Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.
* Coordinates that the pallets stored in the racks have the proper block and date tags.
* Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
* Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
* Assures that trash is removed from floor and properly handled.
* Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
* Maintains that all signage is correct and that the flyers prices are reflected on the product.
* Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
* Performs additional duties, responsibilities and projects as assigned.
* Performs weekly self audits of the Meat department.
Other Responsibilities:
* Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
* Bachelor's Degree, OR High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience.
* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
* Ability to effectively present information and respond to questions from managers, clients, and general public
* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
* Effective oral and written communication skills.
* High level of interpersonal skills to handle sensitive and confidential situation and documentation.
* Commitment to company values and strong customer orientation.
* Computer Literacy
Physical Requirements:
* Lift/Carry Abilities (measured for maximum or average load)
* Lift - 50 lbs
* Carry strength (50' or less) - 50 lbs
* Frequent lift/carry (> 12x/hour) - 50 lbs
* Constant lift/carry (> 30x/hr) - 20 lbs
* Physical Aptitudes (rated based on level of skill involved)
* Agility/dynamic balance 80-119%
* Finger dexterity - 80-119%
* Manual dexterity - 80 - 119%
* Posture Tolerance (rated based on frequency or time involved)
* Stand/walk - constantly
* Reach above shoulder level - occasionally
* Twist/turn head - occasionally
* Bend over/stoop - occasionally
* Climb steps/ladder - occasionally
* Kneel/squat - occasionally
Work Environment:
* Requires frequent exposure to cold/freezing temperatures
* Equipment in motion (forklifts, electric pallet jacks, scooters)
$37k-44k yearly est. 5d ago
Front End Supervisor
Restaurant Depot LLC 4.2
Concord, CA job
Front End Supervisor Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions: * Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval.
* Ensures friendly, efficient and professional customer service.
* Ensures compliance with established sales and security policies and procedures.
* Investigates and resolves customer complaints in a timely and professional manner.
* Assists customers with product location and detailed information when needed.
* Plan and prepare work schedules to include lunch and vacation.
* Performs cashier "check-outs" and operates register, when needed.
* Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions.
* Assists checkers in comparing customer receipts to items on cart to avoid losses.
* Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies
Other Responsibilities:
* Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
* Bachelor's Degree, OR
* High School Diploma of GED with at least 4 years experience in customer service or related field, OR
* Any appropriate combination of education and experience.
* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
* Ability to effectively present information and respond to questions from managers, clients, and general public
* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
* Effective oral and written communication skills.
* High level of interpersonal skills to handle sensitive situations.
* Commitment to company values and strong customer orientation.
* Computer Literacy
Physical Requirements:
* Lift/Carry Abilities (measured for maximum or average load)
* Lift - 50 lbs
* Carry strength (50' or less) - 50 lbs
* Frequent lift/carry (> 12x/hour) - 50 lbs
* Constant lift/carry (> 30x/hr) - 20 lbs
* Physical Aptitudes (rated based on level of skill involved)
* Agility/dynamic balance 80-119%
* Finger dexterity - 80-100%
* Manual dexterity - 80 - 100%
* Posture Tolerance (rated based on frequency or time involved)
* Stand/walk - constantly
* Reach above shoulder level - occasionally
* Twist/turn head - occasionally
* Bend over/stoop - occasionally
* Climb steps/ladder - occasionally
* Kneel/squat - occasionally
Work Environment:
* For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
$33k-38k yearly est. 5d ago
Seafood Manager
Restaurant Depot LLC 4.2
San Jose, CA job
Seafood Manager Department: Seafood Supervisor: Assistant Branch Manager/Branch Manager FLSA: Non-exempt (Paid by the hour) Responsible for receiving product and ensures that aisles/freezers and refrigerators are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Essential Functions:
* Ensure proper customer service and works to develop relationships with large customers.
* Supervises all activities in the Seafood Department including product placement, rotation, signage, and displays. Is responsible for overall department appearance, cleanliness, and adherence to both government and corporate ordinances. Must maintain records as required. In the role of Seafood Manager, he/she will oversee the Assistant Seafood Manager (if applicable), Seafood Supervisors (if applicable) and Stockers to assure that the Seafood Department is operating in a manner that adheres to company standards.
* Develops schedules, monitors performance and recommends the proper discipline as appropriate.
* Trains employees in job responsibilities and safe operating procedures
* Interviews candidates and recommends for hires.
* Disciplines employees when necessary and recommends terminations.
* Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
* Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
* Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
* Supervises the receiving of all seafood products and ensures that the proper paperwork is completed.
* Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
* Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.
* Supervises the ordering of seafood products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
* Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.
* Coordinates that the pallets stored in the racks have the proper block and date tags.
* Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
* Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
* Assures that trash is removed from floor and properly handled.
* Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
* Maintains that all signage is correct and that the flyers prices are reflected on the product.
* Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
* Performs additional duties, responsibilities and projects as assigned.
* Performs weekly self audits of the Seafood Department.
Other Responsibilities:
* Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
* Bachelor's Degree, OR High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience.
* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
* Ability to effectively present information and respond to questions from managers, clients, and general public
* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
* Effective oral and written communication skills.
* High level of interpersonal skills to handle sensitive and confidential situation and documentation.
* Commitment to company values and strong customer orientation.
* Computer Literacy
Physical Requirements:
* Lift/Carry Abilities (measured for maximum or average load)
* Lift - 50 lbs
* Carry strength (50' or less) - 50 lbs
* Frequent lift/carry (> 12x/hour) - 50 lbs
* Constant lift/carry (> 30x/hr) - 20 lbs
* Physical Aptitudes (rated based on level of skill involved)
* Agility/dynamic balance 80-119%
* Finger dexterity - 80-119%
* Manual dexterity - 80 - 119%
* Posture Tolerance (rated based on frequency or time involved)
* Stand/walk - constantly
* Reach above shoulder level - occasionally
* Twist/turn head - occasionally
* Bend over/stoop - occasionally
* Climb steps/ladder - occasionally
* Kneel/squat - occasionally
Work Environment:
* Requires frequent exposure to cold/freezing temperatures
* Equipment in motion (forklifts, electric pallet jacks, scooters)
$38k-65k yearly est. 14d ago
BOSS Fulfillment Outfitter (Full Time)
Bass Pro Shops 4.3
Bass Pro Shops job in Manteca, CA
BOSS (Buy Online Ship from Store) is a process that allows us to improve our overall shopping experience for our customers. By accessing inventory in all of our retail locations, it helps us quickly find the right product for our customers no matter where they are shopping. The BOSS Fulfillment Outfitter must be familiar with the products we sell, will be responsible for filling BOSS orders, sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. Ensures merchandise is handled to maintain quality and appearance for customers.
ESSENTIAL FUNCTIONS:
* Performs multiple functions within the back room of the retail store such as receiving merchandise, inspecting merchandise, filling orders, sorting and packing merchandise in appropriate box size for shipment to customers as needed. In fulfillment of these duties may spend majority of time in one of the following areas, but has knowledge and experience to move among multiple area functions as needed.
* Sorts merchandise into order groupings and/or pack merchandise using proper containers, cartons, or packaging for shipment. Applies designated labels and visually inspects product for quality and presentation to customer.
* Fills retail and/or direct customer orders by inspecting merchandise and matching merchandise to order. Pulls merchandise from designated stock locations and place in proper containers.
* Moves merchandise among warehouse locations using authorized material handling equipment (i.e. stock pickers, lift trucks, etc.) or manually load and/or unload trailers.
* Maintains housekeeping and cleanliness and follows procedures for a safe work environment.
* Attends all mandatory training and in-services including by not limited to: new employee orientation, safety, or job skills training.
* Assist customers in finding merchandise and making buying decisions when working on the Sales floor during store open hours.
* Communicates any issues or needs affecting execution of basic job function such as; Short Pick issues, out of stocks, on hand counts and supplies.
* ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
* Minimum Degree Required: High school diploma
* Experience: 0-2 years of experience
KNOWLEDGE, SKILLS, AND ABILITY:
* Follow through on order processing up to and including properly closing orders in BOSS system
* Ability to establish and maintain effective working relationships with Management, co-workers and customers
* Ability to read label descriptions and stock merchandise by UPC codes
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Able to lift up to 50 pounds
* Able to stand for extended periods
* Able to operate receiving equipment
* Constantly stand and/or walk during shift
* Constantly repeat motions that may include the wrists, hands and/or fingers
* Occasionally ascend or descend ladders, stairs, ramps, etc.
* Occasionally communicate with others to exchange information
* Occasionally operate machinery and/or power tools
* Occasionally work in tight and confined spaces
* Occasionally work in low or high temperatures
* Occasionally work in outdoor elements such as precipitation and wind.
* Occasionally work in noisy environments
* Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $17.00 - $19.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Medical
* Dental
* Vision
* Health Savings Account
* Flexible Spending Account
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Paid sick time
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$17-19.8 hourly Auto-Apply 14d ago
Team Lead - Receiving
Bass Pro Shops 4.3
Bass Pro Shops job in Manteca, CA
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
ESSENTIAL FUNCTIONS:
* Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
* Provides daily direction to the associates within the department.
* Prepares to-do / Task lists.
* Executes all merchandising directives i.e. "Top 25 list", "Extreme Savings" items, etc. & maintain all plan-o-grams as set by the Corporate Office.
* Insures a pleasant and productive shopping experience for all customers.
* Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
* Resolves customer and associate opportunities with GSM / DM and HR Manager.
* Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
* Remains Product "expert" through ongoing product knowledge training; conducts product demos to entire staff.
* Assists the GSM / DM with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
* Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
* Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
* identifying and evaluating customers' needs,
* making product recommendations based off of this analysis,
* promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
* ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
* Minimum Degree Required: High School Diploma or equivalent
* Experience: 2 to 4 years in Retail Sales
* Supervisory experience is a plus
KNOWLEDGE, SKILLS, AND ABILITY:
* Ability to calculate figures and amounts such as discounts, commissions, and percentages
* Ability to read and analyze certain reports
* Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
* Ability to conduct meetings and presentations to groups
* Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
* Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Constantly stand and/or walk during shift
* Occasionally ascend or descend ladders, stairs, ramps, etc.
* Constantly communicate with others to exchange information
* Occasionally repeat motions that may include the wrists, hands and/or fingers
* Occasionally operate machinery and/or power tools
* Occasionally operate motor vehicles or heavy equipment
* Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
* Occasionally work in tight and confined spaces
* Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
* Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Starting Pay Rate: $20.00 - $22.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Medical
* Dental
* Vision
* Health Savings Account
* Flexible Spending Account
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Paid sick time
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$20-22.8 hourly Auto-Apply 22d ago
Meat/Clerk
Kroger 4.5
Danville, CA job
Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Wait on customers and counter promptly and cheerfully. Greet customers and provide them with good quality food.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Must be able to communicate with customers and associates.
Make clean, neat, and friendly impression on customers.
Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies.
Perform required temperature monitoring.
Monitor product quality; make sure it is always fresh and safe.
Keep sales areas, backrooms, and coolers clean and well organized.
Keep floors clean, safe, and free from clutter.
Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures.
Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
Adhere to company policies and procedures, as well as State and Federal laws.
Operate cash register in accordance with company procedures, as applicable.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Willing to work weekends and holidays.
Demonstrates effective written and verbal communication skills that engage our customers and associates.
Able to read shelf tags, signs, product labels, training materials, and bulletins.
Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
Personal initiative and follow through to completion.
Ability to work as part of a team in a fast-paced environment.
Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
Desired
Past work record reflects dependability and integrity.
Previous experience in food preparation.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Experience in grocery retail and customer service.
$32k-39k yearly est. Auto-Apply 43d ago
REVELxp - Deputy General Manager, Stanford University
Academy Sports + Outdoors 4.1
San Jose, CA job
ABOUT REVELXP
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
JOB DESCRIPTION
As the Deputy General Manager, you will report to and support the General Manager in executing company objectives at assigned properties. The Deputy General Manager will be responsible for managing daily operations and expanding local business to achieve business goals and maximize profitability. Responsibilities include overseeing and implementing specific objectives for a property or group of properties, building and maintaining external relationships, acting as a strong deputy in the absence of the GM, and ensuring company standards are upheld.
To excel as an Deputy General Manager, one must exhibit self-motivation and strong management skills, ensuring seamless operations and meeting revenue targets. Ultimately, a top-notch Deputy General Manager should perform effectively in high-pressure environments and exhibit excellent problem-solving and decision-making abilities.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
SALES:
Oversight of revenue related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Ownership and growth of relationships with university partners across multiple departments and full-season buyers.
Determining details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Responsible for managing Accounts Payable and Receivable for all accounts under your purview, including constant tracking and reporting.
Negotiate and design event rental and tailgate special events
OPERATIONS:
Manage and improve current systems including but not limited to quality control, maintenance, inventory and process management and document control.
Tracking and speaking to a budget of expenses under your oversight.
Acting as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
Embracing and promoting positive improvements and company initiatives with a mindset of continuous improvement.
Ensuring compliance with company-wide initiatives and processes/improvements
Representing REVELXP by managing community relations with customers, university administration, and athletic department.
Event Management
Sourcing and managing relationships with key vendors, including rental and food and beverage partners.
Overseeing areas of oversight on game day to ensure customer and client satisfaction.
Making quick problem-solving decisions.
Serving as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
Visit and perform “tent touches” with tailgate guests to build and sustain relationships.
Tailgate guest problem resolution before, on and after game day.
Requirements
DEPUTY GENERAL MANAGER REQUIREMENTS:
Degree in business administration or similar.
Great interpersonal and communication skills.
Strong problem-solving abilities.
Good observation skills.
An ability to deliver constructive criticism.
Computer literate and basic Math skills.
An ability to identify weaknesses and provide coaching where necessary.
$61k-126k yearly est. 60d+ ago
Boat & ATV Sales Consultant (Full Time)
BPS Direct 4.3
BPS Direct job in Manteca, CA
The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area. Follows all Company Policies and Procedures,
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Stands for extended periods
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $16.90 - $18.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$16.9-18.8 hourly Auto-Apply 25d ago
Market Asset Protection Manager
BPS Direct 4.3
BPS Direct job in San Jose, CA
The Market Asset Protection Manager manages the Asset Protection program in two or more Bass Pro Shops / Cabela's Retail locations in a geographical area, reporting to the Regional Asset Protection Manager. This role is responsible for proactively protecting all Bass Pro Shops and Cabela's assets, including people, property, and proprietary information. The Market Asset Protection Manager assists in planning, analyzing, evaluating, and leading the Safety Security and Compliance function in the retail store environment to enhance bottom line profitability through shrink and risk reduction. This position proactively leads all internal and external investigations relating to criminal activity to reduce theft and fraud exposure and leads the development of a shrink elimination culture in the store through education of all levels of Outfitters on asset protection initiatives.
ESSENTIAL FUNCTIONS:
Identifies and implements procedures to influence changes in operational processes or training gaps that are causing profit loss or shrink to the retail environment. Measured through daily walks, audits, validations, and regular business reviews.
Maintains inventory shrink reduction efforts to minimize bottom line loss in the retail stores. This includes the training of both Outfitters and Retail Managers on trends to help limit loss. Measured through awareness training, daily reports, physical inventory results, ability to diagnose root cause and develop partnerships to minimize loss.
Performs timely, legal, and effective internal and external investigations that limit liability while reducing the overall impact to the company's bottom line. Measured through investigative productivity with supporting documentation and effective file retention.
Manages Safety Security and Compliance Awareness to promote collaboration and assistance to protect Outfitters, customers, and bottom line. Measured through employee engagement, Safety Security and Compliance validations, audit results and collaboration with store leadership.
Accounts for the professional development of partnerships with all Management and Team Leads in the Retail Stores to further develop business acumen and obtain buy-in for the Safety, Security, and Compliance functions.
Supports Company Asset Protection initiatives, evolve & advance the Asset Protection program in partnership with the Asset Protection teams in each location.
Develops professional working partnerships with regulatory agencies, police, retail Asset Protection departments, and store Outfitters to leverage overall improvement to retail operations.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
Bachelor's degree in criminology, business administration, or related discipline is preferred.
A combination of education and asset protection experience will be considered.
2 - 4 years' experience in an Asset Protection role
2 or more years' experience in an Asset Protection supervisory or manager capacity
Possess or be eligible to acquire state Security Guard license.
Certification in Wicklander Zulawski Investigative Interviewing is preferred.
Demonstrated experience with common security systems (CCTV, Card Access, Burglar alarms, and Exception Based Reporting)
KNOWLEDGE, SKILLS, AND ABILITY
Proficient with Microsoft Office Suite and standard web browsers (i.e., Google Chrome, Firefox, Internet Explorer).
Must be able to read documents, printouts, reports, computer screens and other written communication.
Must be able to hear well enough to communicate with customers and co-workers.
Must be able to stand and/or walk to fill orders, assist customers on the sales floor, etc.
Must be able to stock product at various racking levels, use stepstool or ladder, etc.
Must be able to write, type and use phone system.
TRAVEL REQUIREMENTS:
Travel to various stores as required.
PHYSICAL REQUIREMENTS:
Regular computer work and sitting.
Occasional walking, standing, and lifting.
INDEPENDENT JUDGEMENT
:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$39k-55k yearly est. Auto-Apply 4d ago
Service Specialist - Part Time
BPS Direct 4.3
BPS Direct job in San Jose, CA
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.
Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
Answers service, warranty and parts questions over the phone and in person.
Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer.
Affixes bar code labels to units received and updates lot location in IDS.
Maintains unit inventory status communication in IDS and assists with physical inventories.
Prints daily unit delivery schedule to prepare for upcoming orientations.
Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues with unit condition to Service Manager and provides VIN verification to the BA.
Confirms correct rigging and accessory mounting instructions against the work order.
Prepares Owner's Delivery Packet and delivery documents in advance of time for pick-up.
Explains unit and accessory operation, break in and maintenance procedures to customer.
Assists service customers with documentation of concerns on the TMBC Repair Order.
Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion.
Assists Marine GSM and senior management with the scheduling of work to be performed in the department.
Remains up-to-date on product warranty policies and procedures.
Assists with warranty repair authorization and related IDS work order creation, the receiving and sale of parts within the IDS dealer management system and the accepting parts and work order payments, compiling daily batch report and till reconciliation.
Assists Management and BA to ensure no unit is released until payment is received in full.
Maintains a clean and professional work area.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to complete simple math calculations
Ability to communicate in a friendly and professional manner with customers, vendors and fellow associates
Ability to establish and maintain effective working relationships with customers, management and co-workers
Ability to perform various functions within Dealership Management data entry system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Able to work in and out of doors / in non-air conditioned environment
Able to stand for extended periods
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $23.76 - $27.95
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$23.8-28 hourly Auto-Apply 23d ago
Team Lead - Hunting
Bass Pro Shops 4.3
Bass Pro Shops job in Manteca, CA
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
ESSENTIAL FUNCTIONS:
Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
Provides daily direction to the associates within the department.
Prepares to-do / Task lists.
Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office.
Insures a pleasant and productive shopping experience for all customers.
Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
Resolves customer and associate opportunities with GSM / DM and HR Manager.
Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff.
Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs,
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or equivalent
Experience: 2 to 4 years in Retail Sales
Supervisory experience is a plus
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures and amounts such as discounts, commissions, and percentages
Ability to read and analyze certain reports
Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT
:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Starting Pay Rate: $20.00 - $22.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$20-22.8 hourly Auto-Apply 14d ago
Retail Manager - CLUB Membership
BPS Direct 4.3
BPS Direct job in Manteca, CA
This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position in our retail locations. The Bass Pro Shops and Cabela's CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors. As a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts.
Our most successful CLUB Membership Managers are those who:
Inspire others to deliver an outstanding CLUB Customer Service Experience every time
Influence others by building strong and trusting relationships through collaborative efforts
Are servant leaders at heart and passionate about the team, always remaining transparent, empathetic, and honest
Are passionate about being a coach and trainer to store leadership, peers, and outfitters throughout the store; being a coach of coaches
Are great at multi-tasking and love working in a fast-paced, ever-changing environment
Are metrics and compliance driven; always striving to improve results and resilient when faced with setbacks
ESSENTIAL FUNCTIONS:
Customer Experience
Consistently exemplifies outstanding CLUB Customer Service Experience standards by incorporating CLUB exclusive benefits into conversations. Promotes current CLUB cost savings programs to our customers by effectively merchandising and signing products for higher visibility.
Actively listens to customers to address questions and concerns regarding the CLUB program. Develops and implements strategies to improve the CLUB customer experience.
Serves as the primary CLUB liaison to ensure the retail leadership team and all outfitters are knowledgeable regarding current CLUB promotions and programs available to our customers
Collaborates with internal and external partners to execute successful onsite and offsite events representative of the Bass Pro Shops and Cabela's CLUB brand standards
Influential Leader and Trainer
Build strong and collaborative relationships with the General Manager, fellow managers, and outfitters to gain credibility and influence.
Motivates and inspires outfitters by giving them the tools and training to be confident in their approach leading to success with referrals.
Leads by example, serves as a role model and coach for peers and outfitters.
Facilitates CLUB 101 training with all new Outfitters during the onboarding process, creating a fun and engaging learning environment.
Supports Outfitter recognition by implementing the Members Only program and creating store level CLUB recognition and engagement initiatives to build a CLUB culture. Regularly recognizes others' contributions and successes in getting CLUB referrals.
Builds Great Talent
Creates a strategy around recruiting and retaining great talent. Forward thinking; sees the value of hiring the right CLUB Outfitters and building strong teams. Leverages tools and resources available to recruit and retain hourly CLUB Outfitters.
Promotes a positive outfitter centric culture focused on developing self and others. Provides timely, honest feedback, coaching and guidance for underperforming outfitters, creating an individualized development plan for improvement.
Compliance and Analytics
Designs and executes strategies to help meet key CLUB metrics. Reviews and analyzes CLUB reporting daily for key performance metrics. Partners with General Manger to develop and lead execution of corrective action plan for improving key metrics being missed.
Executes all Bass Pro Shops and Cabela's CLUB operational and compliance programs. Coordinates and improves execution of all department functions to further drive performance and compliance. Successfully executes all training, communication, account servicing, marketing material, and payments at the retail store.
Serves as the leader for the CLUB instant issuance process including training others on all inventory management procedures.
ALL OTHER DUTIES AS ASSIGNED -
The above information is a general description of the scope of work and leadership skills for the CLUB Membership Manager role. There may be other related duties as assigned to support all areas of the store based on business needs.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Years of experience: 2 to 4+ years Sales, Management, or Leadership Experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of other financial, legal, and technical information.
Ability to read and analyze certain reports. Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
Demonstrated use of Team concept of Management
TRAVEL REQUIREMENTS:
As needed for training and CLUB off-site events
PHYSICAL REQUIREMENTS:
Constantly communicates with others to exchange information
Regularly computer work, walking and standing
Occasionally sitting and lifting up to 50lbs
Occasionally work in outdoor elements, hot and cold temperatures
Occasionally work in noisy environments
WORK ENVIRONMENT:
Retail/Store
INDEPENDENT JUDGEMENT
:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Starting Pay Rate: $70,304.00 - $80,780.00
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$70.3k-80.8k yearly Auto-Apply 40d ago
Meat Manager
Restaurant Depot LLC 4.2
San Jose, CA job
Meat Manager Department: Meat Supervisor: Assistant Branch Manager/Branch Manager FLSA: Non-exempt (Paid by the hour) Responsible for receiving product and ensures that aisles/freezers and refrigerators are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Essential Functions:
* Ensure proper customer service and works to develop relationships with large customers.
* Supervises all activities in the meat department including product placement, rotation, signage, and displays. Is responsible for overall department appearance, cleanliness, and adherence to both government and corporate ordinances. Must maintain records as required. In the role of meat manager, he/she will oversee the Assistant Meat Manager (if applicable), Meat Supervisors (if applicable) and Stockers to assure that the meat department is operating in a manner that adheres to company standards.
* Develops schedules, monitors performance and recommends the proper discipline as appropriate.
* Trains employees in job responsibilities and safe operating procedures
* Interviews candidates and recommends for hires.
* Disciplines employees when necessary and recommends terminations.
* Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
* Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
* Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
* Supervises the receiving of all Meat products and ensures that the proper paperwork is completed.
* Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
* Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.
* Supervises the ordering of Meat products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
* Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.
* Coordinates that the pallets stored in the racks have the proper block and date tags.
* Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
* Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
* Assures that trash is removed from floor and properly handled.
* Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
* Maintains that all signage is correct and that the flyers prices are reflected on the product.
* Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
* Performs additional duties, responsibilities and projects as assigned.
* Performs weekly self audits of the Meat department.
Other Responsibilities:
* Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
* Bachelor's Degree, OR High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience.
* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
* Ability to effectively present information and respond to questions from managers, clients, and general public
* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
* Effective oral and written communication skills.
* High level of interpersonal skills to handle sensitive and confidential situation and documentation.
* Commitment to company values and strong customer orientation.
* Computer Literacy
Physical Requirements:
* Lift/Carry Abilities (measured for maximum or average load)
* Lift - 50 lbs
* Carry strength (50' or less) - 50 lbs
* Frequent lift/carry (> 12x/hour) - 50 lbs
* Constant lift/carry (> 30x/hr) - 20 lbs
* Physical Aptitudes (rated based on level of skill involved)
* Agility/dynamic balance 80-119%
* Finger dexterity - 80-119%
* Manual dexterity - 80 - 119%
* Posture Tolerance (rated based on frequency or time involved)
* Stand/walk - constantly
* Reach above shoulder level - occasionally
* Twist/turn head - occasionally
* Bend over/stoop - occasionally
* Climb steps/ladder - occasionally
* Kneel/squat - occasionally
Work Environment:
* Requires frequent exposure to cold/freezing temperatures
* Equipment in motion (forklifts, electric pallet jacks, scooters)
$37k-44k yearly est. 9d ago
BOSS Fulfillment Outfitter (Full Time)
BPS Direct 4.3
BPS Direct job in Manteca, CA
BOSS (Buy Online Ship from Store) is a process that allows us to improve our overall shopping experience for our customers. By accessing inventory in all of our retail locations, it helps us quickly find the right product for our customers no matter where they are shopping. The BOSS Fulfillment Outfitter must be familiar with the products we sell, will be responsible for filling BOSS orders, sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. Ensures merchandise is handled to maintain quality and appearance for customers.
ESSENTIAL FUNCTIONS:
Performs multiple functions within the back room of the retail store such as receiving merchandise, inspecting merchandise, filling orders, sorting and packing merchandise in appropriate box size for shipment to customers as needed. In fulfillment of these duties may spend majority of time in one of the following areas, but has knowledge and experience to move among multiple area functions as needed.
Sorts merchandise into order groupings and/or pack merchandise using proper containers, cartons, or packaging for shipment. Applies designated labels and visually inspects product for quality and presentation to customer.
Fills retail and/or direct customer orders by inspecting merchandise and matching merchandise to order. Pulls merchandise from designated stock locations and place in proper containers.
Moves merchandise among warehouse locations using authorized material handling equipment (i.e. stock pickers, lift trucks, etc.) or manually load and/or unload trailers.
Maintains housekeeping and cleanliness and follows procedures for a safe work environment.
Attends all mandatory training and in-services including by not limited to: new employee orientation, safety, or job skills training.
Assist customers in finding merchandise and making buying decisions when working on the Sales floor during store open hours.
Communicates any issues or needs affecting execution of basic job function such as; Short Pick issues, out of stocks, on hand counts and supplies.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High school diploma
Experience: 0-2 years of experience
KNOWLEDGE, SKILLS, AND ABILITY:
Follow through on order processing up to and including properly closing orders in BOSS system
Ability to establish and maintain effective working relationships with Management, co-workers and customers
Ability to read label descriptions and stock merchandise by UPC codes
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Able to stand for extended periods
Able to operate receiving equipment
Constantly stand and/or walk during shift
Constantly repeat motions that may include the wrists, hands and/or fingers
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally communicate with others to exchange information
Occasionally operate machinery and/or power tools
Occasionally work in tight and confined spaces
Occasionally work in low or high temperatures
Occasionally work in outdoor elements such as precipitation and wind.
Occasionally work in noisy environments
Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $17.00 - $19.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$17-19.8 hourly Auto-Apply 16d ago
Service Specialist - Part Time
Bass Pro Shops 4.3
Bass Pro Shops job in San Jose, CA
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories.
ESSENTIAL FUNCTIONS:
* Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.
* Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
* Answers service, warranty and parts questions over the phone and in person.
* Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer.
* Affixes bar code labels to units received and updates lot location in IDS.
* Maintains unit inventory status communication in IDS and assists with physical inventories.
* Prints daily unit delivery schedule to prepare for upcoming orientations.
* Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues with unit condition to Service Manager and provides VIN verification to the BA.
* Confirms correct rigging and accessory mounting instructions against the work order.
* Prepares Owner's Delivery Packet and delivery documents in advance of time for pick-up.
* Explains unit and accessory operation, break in and maintenance procedures to customer.
* Assists service customers with documentation of concerns on the TMBC Repair Order.
* Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion.
* Assists Marine GSM and senior management with the scheduling of work to be performed in the department.
* Remains up-to-date on product warranty policies and procedures.
* Assists with warranty repair authorization and related IDS work order creation, the receiving and sale of parts within the IDS dealer management system and the accepting parts and work order payments, compiling daily batch report and till reconciliation.
* Assists Management and BA to ensure no unit is released until payment is received in full.
* Maintains a clean and professional work area.
* ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
* High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
* Ability to complete simple math calculations
* Ability to communicate in a friendly and professional manner with customers, vendors and fellow associates
* Ability to establish and maintain effective working relationships with customers, management and co-workers
* Ability to perform various functions within Dealership Management data entry system
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Able to lift up to 50 pounds
* Able to work in and out of doors / in non-air conditioned environment
* Able to stand for extended periods
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $23.76 - $27.95
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Dental
* Vision
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$23.8-28 hourly Auto-Apply 22d ago
Boat & ATV Sales Consultant Full Time
BPS Direct 4.3
BPS Direct job in San Jose, CA
The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area. Follows all Company Policies and Procedures,
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Stands for extended periods
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $18.45 - $20.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops