Associate Director jobs at Best Buy

A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually. #J-18808-Ljbffr

Senior Director, Legal Affairs, Labor & Employment, Safety & Security page is loaded## Senior Director, Legal Affairs, Labor & Employment, Safety & Securitylocations: Anaheimtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-2025-442# *A great experience starts with you!*Join our team to help create and develop the future of live entertainment and sports in Orange County!Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.**Mission:** To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.**Vision:** We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.**Values:** Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold## Job Title:Senior Director, Legal Affairs, Labor & Employment, Safety & Security**Pay Details:**The annual base salary range for this position in California is $210,000 to $260,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Senior Director, Legal Affairs is responsible for delivering legal support to OCSE, with a focus on providing labor and employment advice and counsel to the Company's Human Resources team, providing legal advice to the Security team on their policies and procedures, managing the Company's employment litigation portfolio, and advising on occupational health and safety activities, responding to law enforcement requests, and other regulatory matters. This role is responsible for leading the health and safety team and ensuring compliance with Cal/OSHA. This role ensures timely responses to legal inquiries, effective communication on complex legal issues with cross-functional stakeholders, and autonomous skilled management of employment litigation.**Responsibilities*** Oversee a variety of labor and employment litigation matters, including case strategy, managing outside counsel, and monitoring progress* Provide legal advice regarding guest and employee claims and work with Risk Management and Human Resources to proactively address incidents* Provide advice on a wide variety of legal issues, including but not limited to liability, regulations, employment law, and law enforcement inquiries to minimize risk* Work with business teams to identify and implement risk reduction strategies and help inform executive decision-making* Partner with the Company's ownership group's legal team to ensure the Company's development and deployment of legal strategies is consistent with the ownership group's labor and employment, litigation, compliance, and exposure containment philosophies and strategies across its enterprise* Coordinate and provide reporting to the ownership group's legal team on relevant matters, including exposure analysis and providing regular updates on compliance efforts and material litigation, labor, and employment developments.* Partner with the Company's Security team to review and develop policies and procedures in furtherance of opening and readiness for worldwide events and SAFETY Act certification* Respond to employment related inquiries and subpoenas* Serve as a trusted legal advisor to the Company's HR department on employment and labor relations matters, including employee relations, compliance, reasonable accommodations, performance management, and dispute resolution* Assist in the development and implementation of policies and procedures to minimize legal risks for the Company, including in coordination with the ownership group's legal team for enterprise-wide strategic initiatives or as otherwise appropriate* Oversee internal investigations to ensure legal privilege and provide strategic advice on outcomes and actions* Design and deliver training programs to ensure compliance with legal standards and best practices* Collaborate with other departments to support business projects and simplify complex legal issues for non-legal team members and serve as a trusted advisor* Facilitate internal and external discovery processes, including document review and production* Review and approve standard motions and other litigation documents* Provide ongoing mentorship and support to junior legal team members* Perform other duties and projects as assigned**Skills*** 6+ years of legal practicing experience, with minimum of 2 years of in-house experience in a corporate law department and extensive labor and employment experience* Litigation, California wage and hour law, and traditional labor experience* Legal research and writing experience* Excellent organization and communication skills (verbal and written)* Comfortability in a dynamic and fast-paced environment**Knowledge, Skills and Experience****Education -** Doctoral or Professional Degree**Experience Required -** 6+ YearsThis position is on-site.Company:OC Sports & Entertainment, LLC**Our Commitment:***We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.**Thanks for your interest in becoming part of OCVIBE!* #J-18808-Ljbffr

Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. We are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Vice President of eCommerce will lead the strategic and operational execution of the Pacsun eCommerce business. This executive leader will drive growth and profitability across all digital channels, owning the end-to-end customer experience, site merchandising, digital marketing strategy, customer retention through loyalty programs and email marketing, and full P&L responsibility for the online business. The VP will partner closely with internal stakeholders across Marketing, Merchandising, Supply Chain, Technology, Finance, Inventory Management and Customer Experience to align business objectives and deliver exceptional customer journeys. A day in the life, what you'll be doing: Strategic Leadership & Business Management Develop and execute a comprehensive eCommerce strategy aligned with overall corporate objectives. Own and manage the eCommerce P&L to drive revenue growth, optimize margin, and manage operating expenses. Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership. Identify new opportunities for digital innovation, customer engagement, and revenue generation. Digital Marketing & Acquisition Oversee digital marketing strategies including paid search, SEO, display, affiliates, and social media advertising to acquire and retain customers. Optimize marketing spend through data-driven attribution models and ROI-focused tactics. Collaborate with the marketing team to ensure brand consistency across all channels. Loyalty & Email Marketing Lead the strategy and execution of the loyalty program to increase customer lifetime value and brand loyalty. Drive CRM and email marketing initiatives that leverage segmentation, personalization, and automation. Analyze campaign performance and customer behavior to enhance targeting and messaging. Site Experience & Merchandising Lead cross-functional teams in site merchandising, UX/UI enhancements, A/B testing, and conversion rate optimization (CRO). Ensure the site reflects seasonal trends, promotional strategies, and merchandising priorities. Maintain an optimal customer journey from discovery to checkout. Cross-Functional Partnership & Team Leadership Partner closely with Merchandising, Marketing, IT, Operations, Finance and Inventory Management to deliver seamless experiences and ensure inventory, fulfillment, and tech roadmaps are aligned. Build, lead, and mentor a high-performing eCommerce team across digital marketing, analytics, merchandising, and content. Foster a culture of collaboration, accountability, innovation, and performance. What it takes to Join: Education & Experience Bachelor's degree in Marketing, Business, or related field; MBA preferred. 10 -15 years of eCommerce leadership experience in a consumer retail environment. Demonstrated experience managing an eCommerce P&L and driving double-digit growth. Proven success in leading digital marketing, loyalty programs, CRM/email, and merchandising teams. Skills & Competencies Deep understanding of digital marketing tools (Google Ads, Meta, Klaviyo, etc.), web analytics (GA4, Adobe Analytics), and eCommerce platforms (Salesforce Commerce Cloud). Experience with, or strong aptitude for, applying AI and agentic AI technologies to enhance personalization, demand forecasting, marketing performance, and operational scalability in eCommerce Strong analytical skills with a data-first approach to decision-making. Excellent leadership, communication, and team development skills. Highly collaborative with the ability to influence cross-functional stakeholders at all levels. Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Salary Range: $243,800 - $340,000 Pac Perks: Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

THE PURPOSE: As we accelerate our digital and brand growth initiatives, True Religion is hiring a Vice President, CRM to own the enterprise customer retention strategy and drive the commercial impact of all retention channels (email, SMS, push, loyalty, lifecycle flows, and emerging programs). This person will lead the long-term roadmap for CRM, loyalty, personalization, segmentation, and lifecycle marketing, ensuring that customers remain deeply engaged throughout their relationship with True Religion. The VP will act as a strategic counterpart to the VP, Growth and as a senior leader representing CRM across the organization. The right candidate is a highly strategic, data-driven, digitally native thinker with deep experience in scaling CRM programs within a growth-oriented apparel or consumer brand environment. They will bring strong leadership, a test-and-learn mindset, and the ability to operate at both strategic and operational levels. THE ROLE (what you are accountable for) True Religion is looking for a visionary, enterprise-level CRM & Retention leader with proven experience in developing consumer lifecycle strategies and delivering retention-driven revenue performance. In this role, you will own the design, execution, and ongoing evolution of CRM, loyalty, and lifecycle marketing programs that support brand storytelling, merchandising priorities, seasonal campaigns, and category-level product marketing initiatives. You will build the financial plan tied to retention channels, forecast performance, and be accountable for CRM-driven demand, engagement, and lifetime value. You have significant experience leading CRM transformations, scaling segmentation and personalization, optimizing loyalty programs, and overseeing high-performing CRM teams. You must demonstrate thought leadership in the role CRM plays across the broader marketing ecosystem and have deep experience navigating fast-paced, highly promotional retail environments. KEY RESPONSIBILITIES Strategy Define, own, and evolve the enterprise-wide CRM vision, translating consumer insights and data capabilities into long-term customer strategies across email, SMS, push, loyalty, lifecycle flows, and emerging programs. Develop and lead strategies focused on database growth, customer retention, reactivation, engagement, and lifetime value. Oversee the creation, relaunch, or evolution of the loyalty program, including benefits design, tier strategy, and retention-driving initiatives tied to CLTV. Ensure CRM and lifecycle strategies align seamlessly with brand, site, creative, and growth marketing plans. Identify channel conflicts, overlapping messaging, or segmentation gaps and establish governance frameworks for resolution. Build annual and seasonal financial plans for retention-driven demand, repeat rates, loyalty KPIs, and CLTV growth. Operational and Technical Knowledge Own the CRM technology ecosystem: CDP architecture, ESP capabilities, data pipelines, attribution systems, customer identity resolution, and privacy requirements. Partner closely with Site, Planning, Merchandising, Creative, and Growth Marketing teams to develop high-performing campaigns and lifecycle programs that maximize conversions and support the revenue plan. Lead CRM technology strategy, including platform enhancements, CDP/ESP evaluations, data integrations, and long-term capability planning. Elevate segmentation into dynamic, predictive, real-time orchestration via advanced data/AI capabilities Direct A/B testing and experimentation strategies across all CRM channels (subject lines, content, cadence, frequency, triggers, send times, etc.). Build and maintain performance dashboards for all flows, programs, and campaigns; communicate results across executive and cross-functional teams. Lead, mentor, and develop CRM team members, ensuring strong execution standards, innovation mindset, and career growth. Influence and guide cross-functional partners with CRM insights, consumer behavior analytics, and strategic recommendations. MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 12+ years of digital marketing, CRM, retention, or lifecycle experience in consumer-facing businesses. 5-7+ years of senior executive or high-level leadership experience overseeing CRM, loyalty, retention, or lifecycle teams. 5-7+ years in a growing apparel or fashion retail business Evidence of leading CRM transformations, including platform upgrades, CDP migrations, loyalty redesign, or major personalization initiatives Deep technical fluency in CRM platforms, CDPs, ESPs, data modeling, identity management, dynamic personalization engines, and analytics environments Experience designing, developing, or modernizing loyalty programs and customer benefit ecosystems. Expertise in eCommerce promotional cadence, fashion/seasonal flows, and alignment with merchandising strategies. Demonstrated experience leading large teams, scaling organizations, and building high-performance cultures. Strong analytical capability with mastery of CRM KPIs, segmentation methodologies, lifecycle measurement, and forecasting. Forward-thinking, solutions-oriented leader with strong strategic, technical, and creative problem-solving abilities. Exceptional written and verbal communication skills with the ability to influence senior executives and cross-functional partners. Highly organized with strong prioritization and project management skills, able to manage multiple initiatives simultaneously in a fast-paced environment. Growth mindset, with a passion for testing, optimizing, and developing innovative CRM programs. Comfortable navigating ambiguity and driving clarity in a rapidly evolving, entrepreneurial business. Positive, collaborative, and team-focused approach with a willingness to jump in when needed. Salary Range: $210,000-$250,000

The Associate Director of Clinical Trials is responsible for overseeing the strategic and operational aspects of clinical trials. This role involves managing trial execution, ensuring compliance with regulatory requirements, and driving the development and implementation of clinical trial strategies. The Associate Director will work closely with cross-functional teams, including research, regulatory affairs, finance, and external partners, to ensure the successful completion of clinical trials and advancement of clinical research objectives. Strategic Planning and Management: • Develop and implement clinical trial strategies aligned with organizational goals and regulatory requirements. • Oversee the planning, execution, and completion of clinical trials, ensuring they are conducted efficiently and effectively. Regulatory Compliance: • Ensure all clinical trials comply with regulatory guidelines, including FDA regulations, Good Clinical Practice (GCP), and Institutional Review Board (IRB) requirements. • Prepare and review regulatory submissions, including study protocols, informed consent forms, and regulatory reports. Team Leadership and Coordination: • Lead and mentor clinical trial teams, including Clinical Research Coordinators, Clinical Research Associates, and other support staff. • Foster a collaborative environment among team members and ensure clear communication and alignment on trial objectives. Study Design and Implementation: • Oversee the design and development of study protocols, ensuring scientific rigor and alignment with study objectives. • Coordinate with internal and external stakeholders to ensure timely initiation and progress of clinical trials. Budget and Resource Management: • Develop and manage trial budgets, including negotiating and monitoring contracts with vendors and service providers. • Collaborate with the Finance and Billing Department to ensure accurate financial planning, tracking, and reporting of trial expenditures. • Allocate resources effectively to ensure the successful execution of clinical trials. Data Management and Analysis: • Oversee the collection, management, and analysis of clinical trial data, ensuring data integrity and accuracy. • Collaborate with data management teams to address data-related issues and ensure compliance with data protection regulations. Stakeholder Engagement: • Build and maintain relationships with key stakeholders, including investigators, regulatory agencies, and industry partners. • Represent the organization at meetings, conferences, and other professional events. Problem Solving and Troubleshooting: • Identify and address issues that arise during the conduct of clinical trials, implementing corrective actions as needed. • Provide guidance and support to resolve logistical and operational challenges. Reporting and Documentation: • Ensure accurate and timely reporting of trial progress, including interim and final study reports. • Maintain comprehensive documentation of trial activities, including protocol amendments, adverse events, and regulatory communications. Admin duties as assigned by manager Requirements Education / Training • Bachelor's Degree in a Health or Life Sciences-related field (e.g., Biology, Nursing, Pharmacy, Public Health) required. • Master's Degree in Clinical Research, Public Health, Biology, or a related field, preferred. • Doctoral Degree (PhD, PharmD, MD) in a relevant field is an advantage, preferred. Licenses / Certifications CITI Program Training in Good Clinical Practice (GCP) required CITI Program Training in Human Subjects Protection (HSP) required Experience Requirements Minimum of 5-10 years of experience in clinical research, with a focus on clinical trial management, coordination, or regulatory compliance. Proven track record in leading and managing clinical trials across multiple phases (I-IV) in various therapeutic areas, required. At least 3-5 years of supervisory or management experience within a clinical research setting, including mentoring and leading a team of clinical research professionals. Experience with regulatory submissions, including IRB protocols, informed consent forms, and clinical trial agreements. Demonstrated expertise in developing and implementing standard operating procedures (SOPs) to ensure compliance with FDA regulations and ICH-GCP guidelines. Experience in managing clinical trial budgets, contracts, and site negotiations is preferred. Strong network within the clinical research community and established relationships with key industry stakeholders is an advantage. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work of this position is performed in an environmentally controlled medical practice environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may cause frequent exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment. This position may require occasional travel to study sites and external meetings. Work is typically performed in an office setting with potential for remote work flexibility. Compensation Package At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program. Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA. Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program. Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships. Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance Compensation will be based on experience Pay Scale/Ranges: $125,000.00/year *Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

Job DescriptionLead with vision. Inspire performance. Drive success.Are you a results-driven automotive leader ready to make a lasting impact? Summit Automotive Partners is seeking a Service Director to lead a Denver-area dealership with strategic focus, operational excellence, and a people-first mindset. Position Summary: The Service Director leads the performance, culture, and customer experience of a high-potential service department. This role drives customer retention, operational excellence, and financial results by developing a high-performing team, strengthening customer relationships, and implementing continuous improvement initiatives. This is a role for a forward-thinking, hands-on leader who thrives on empowering people, optimizing processes, and delivering an exceptional guest experience every time. Who You Are: You are an influential and service-minded leader with a passion for developing people, driving results, and building customer loyalty. Specifically, you: Bring 5+ years of proven success as a Service Manager in a dealership environment. Lead with vision, set ambitious goals, and inspire your team to achieve them. Excel at creating a customer-first culture that drives retention, repeat business, and high CSI scores. A skilled mentor who recruits, trains, and develops high-performing automotive service teams. Committed to maintaining strong systems of compliance, quality control, and financial integrity. Build strong cross-department relationships and present ideas with influence and clear communication. Foster an environment of continuous improvement, accountability, and team engagement. Stay current with emerging vehicle technologies, diagnostic tools, and dealership operation best practices. Are comfortable with dealership management systems such as Dealertrack or X-Time (preferred but not required). Essential Responsibilities: Leadership & Team Development Build, motivate, and retain a high-performing team of technicians, advisors, and service support staff. Provide coaching, training, and performance feedback to promote professional growth and employee satisfaction. Customer Experience & Retention Ensure an exceptional guest experience that drives loyalty, repeat service, and positive reputation in the community. Implement customer-first processes, follow-up systems, and retention strategies to grow the owner base. Operational & Financial Performance Establish and meet key performance metrics, including gross profit, efficiency, productivity, and CSI goals. Monitor daily operations, workflow, and capacity to ensure timely, high-quality service delivery. Cross-Functional & Manufacturer Relations Maintain strong relationships with manufacturer representatives; meet or exceed OEM standards and objectives. Partner effectively with Parts, Sales, Accounting, and senior leadership to support store-wide initiatives. Facility & Asset Management Oversee shop equipment, tools, and maintenance to ensure safety, reliability, and readiness. Maintain a competitively positioned facility aligned with brand, manufacturer, and regulatory guidelines. Requirements: Minimum 5+ years of automotive dealership Service Manager experience. Ability to pass a pre-employment background check and drug screening for illegal substances. Exceptional leadership, communication, and problem-solving skills Commitment to customer service excellence and team engagement Valid driver's license and satisfactory Motor Vehicle Record (MVR) Authorization to work in the U.S. What We Offer: Competitive compensation package: Base salary plus performance-based bonus; target annual income $180,000-$250,000 + Comprehensive benefits package including medical, dental, vision, life, and disability insurance 401(k) with employer contribution Responsible Paid time off (RPTO) Health & Wellness reimbursement up to $75/month Employee discounts across our brands and partners Who We Are: Summit Automotive Partners is built on the belief that strength lies in our differences. Our culture celebrates Humility, Integrity, and Passion-and we live by our brand promise: The Power of Yes. We empower our teams to say "yes" to opportunity, to innovation, and to providing customers with an outstanding, stress-free experience across sales, service, and parts. Summit Automotive Partners is a privately held management group headquartered in Greenwood Village, Colorado, operating dealerships across Colorado, New England, and Wyoming. EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

Job DescriptionCooper for North Carolina is hiring a motivated, detail-oriented, and strategic Deputy Political Director to support and execute the campaign's statewide political program. This is an opportunity to join a top-tier Senate race and help send Roy Cooper to the U.S. Senate. This is a full-time, in-person, paid position based in Raleigh, North Carolina. The Deputy Political Director will report to the Political Director and play a key operational role in managing political outreach, stakeholder coordination, coalition development, and county-level engagement. The ideal candidate will be a proactive communicator with strong organizational skills and the ability to coordinate cross-departmentally in a fast-paced environment.Preferred Qualifications: Strong ability to manage logistics, relationships, scheduling, and follow-through. Demonstrated success working with diverse communities and coalition partners. Minimum 1-2 years of experience in political organizing, government affairs, advocacy, or coalition building. Excellent written and verbal communication skills. Ability to work effectively in a fast-paced environment. Knowledge of North Carolina's political landscape strongly preferred. Responsibilities: Support the Political Director in building and maintaining relationships with coalition partners, advocacy organizations, community leaders, constituency groups, and regional stakeholders across the state. Coordinate coalition outreach programs, listening sessions, and stakeholder convenings. Assist with the planning and execution of coalition events, briefings, endorsement activities, and surrogate engagement. Track partner needs, priorities, and emerging issues across the state and provide regular updates to the Political Director. Maintain systems and infrastructure for political and coalition tracking, reporting, and database organization. Collaborate with other departments to ensure coalition needs and priorities are integrated across campaign strategy. Supervise and coordinate interns, ensuring clear tasks, timely deliverables, and professional development. Manage and mentor interns, ensuring clear tasks, timely deliverables, and professional development. Healthcare premium covered by campaign. Hours: Full-time position. This position's schedule will vary based on the needs of the campaign and point in the cycle and is likely to require evening and weekend work over the course of the election cycle. You will be contacted by the campaign via email if chosen for an interview.About Cooper For North CarolinaCooper for North Carolina is committed to diversity among its staff and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to Cooper for North Carolina, supporters, and constituents. Cooper for North Carolina is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to race, color, religion, sex, gender identity or expression, national origin, age, disability, or sexual orientation, or any other protected characteristic. Cooper for North Carolina will not tolerate any such discrimination and any such conduct is strictly prohibited. You will be contacted by the campaign via email if chosen for an interview. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Full-time Description Lead a High-Performing Service Team by the Beach! Preston Ford of Lewes is searching for an experienced, energetic Service Manager to drive our thriving service department to the next level. Located just minutes from the sand and surf in Lewes, Delaware, this is more than a job - it's a lifestyle. You'll be joining a growing dealership backed by the Preston Automotive Group, with an outstanding team of technicians already in place. We're looking for a leader who can inspire, organize, and elevate performance while enjoying the benefits of coastal living. What We Offer: Competitive salary +performance-based bonuses Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee vehicle purchase discounts Possible relocation assistance for the right candidate Company-paid leadership training twice a year Contests with exciting prizes - including cash bonuses and trips to the Caribbean A supportive, team-focused culture backed by a trusted dealer group The opportunity to live and work just minutes from the beach! Key Responsibilities: Lead, motivate, and develop the service team to achieve performance goals Oversee technician efficiency, shop workflow, and customer satisfaction Maintain high CSI scores and service retention Coordinate with other departments to ensure smooth daily operations Manage warranty claims, repair order flow, and compliance with OEM standards Build and maintain a culture of accountability, professionalism, and teamwork What We're Looking For: 3+ years of service management or senior service advisor experience (Ford experience a plus) CDK DMS experience is preferred, but not required Strong leadership, problem-solving, and communication skills Proven track record in managing KPIs and driving department performance High standards for customer service and team development Valid driver's license and clean driving record Ability to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community. . Why Preston Ford of Lewes? We're part of one of the most respected and rapidly growing dealership groups in the region. Preston Automotive Group is a progressive, family-owned, and operated company that truly cares about its people. Our Lewes location offers a steady flow of business, a great shop team, and a strong local reputation - all in a beautiful, coastal setting. Apply Today If you're a results-driven leader ready to make an impact and enjoy everything life near the beach has to offer, we want to hear from you.

Lead a High-Performing Service Team by the Beach! Preston Ford of Lewes is searching for an experienced, energetic Service Manager to drive our thriving service department to the next level. Located just minutes from the sand and surf in Lewes, Delaware, this is more than a job - it's a lifestyle. You'll be joining a growing dealership backed by the Preston Automotive Group, with an outstanding team of technicians already in place. We're looking for a leader who can inspire, organize, and elevate performance while enjoying the benefits of coastal living. What We Offer: * Competitive salary +performance-based bonuses * Health, dental, and vision insurance * 401(k) with company match * Paid time off and holidays * Employee vehicle purchase discounts * Possible relocation assistance for the right candidate * Company-paid leadership training twice a year * Contests with exciting prizes - including cash bonuses and trips to the Caribbean * A supportive, team-focused culture backed by a trusted dealer group * The opportunity to live and work just minutes from the beach! Key Responsibilities: * Lead, motivate, and develop the service team to achieve performance goals * Oversee technician efficiency, shop workflow, and customer satisfaction * Maintain high CSI scores and service retention * Coordinate with other departments to ensure smooth daily operations * Manage warranty claims, repair order flow, and compliance with OEM standards * Build and maintain a culture of accountability, professionalism, and teamwork What We're Looking For: * 3+ years of service management or senior service advisor experience (Ford experience a plus) * CDK DMS experience is preferred, but not required * Strong leadership, problem-solving, and communication skills * Proven track record in managing KPIs and driving department performance * High standards for customer service and team development * Valid driver's license and clean driving record * Ability to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community. . Why Preston Ford of Lewes? We're part of one of the most respected and rapidly growing dealership groups in the region. Preston Automotive Group is a progressive, family-owned, and operated company that truly cares about its people. Our Lewes location offers a steady flow of business, a great shop team, and a strong local reputation - all in a beautiful, coastal setting. Apply Today If you're a results-driven leader ready to make an impact and enjoy everything life near the beach has to offer, we want to hear from you.

Job DescriptionDescription: Lead a High-Performing Service Team by the Beach! Preston Ford of Lewes is searching for an experienced, energetic Service Manager to drive our thriving service department to the next level. Located just minutes from the sand and surf in Lewes, Delaware, this is more than a job - it's a lifestyle. You'll be joining a growing dealership backed by the Preston Automotive Group, with an outstanding team of technicians already in place. We're looking for a leader who can inspire, organize, and elevate performance while enjoying the benefits of coastal living. What We Offer: Competitive salary +performance-based bonuses Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee vehicle purchase discounts Possible relocation assistance for the right candidate Company-paid leadership training twice a year Contests with exciting prizes - including cash bonuses and trips to the Caribbean A supportive, team-focused culture backed by a trusted dealer group The opportunity to live and work just minutes from the beach! Key Responsibilities: Lead, motivate, and develop the service team to achieve performance goals Oversee technician efficiency, shop workflow, and customer satisfaction Maintain high CSI scores and service retention Coordinate with other departments to ensure smooth daily operations Manage warranty claims, repair order flow, and compliance with OEM standards Build and maintain a culture of accountability, professionalism, and teamwork What We're Looking For: 3+ years of service management or senior service advisor experience (Ford experience a plus) CDK DMS experience is preferred, but not required Strong leadership, problem-solving, and communication skills Proven track record in managing KPIs and driving department performance High standards for customer service and team development Valid driver's license and clean driving record Ability to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community. . Why Preston Ford of Lewes? We're part of one of the most respected and rapidly growing dealership groups in the region. Preston Automotive Group is a progressive, family-owned, and operated company that truly cares about its people. Our Lewes location offers a steady flow of business, a great shop team, and a strong local reputation - all in a beautiful, coastal setting. Apply Today If you're a results-driven leader ready to make an impact and enjoy everything life near the beach has to offer, we want to hear from you. Requirements:

Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA, a growing E-commerce business and growth and opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century. Summary: The Director of Legal Services provides strategic, hands-on leadership for See's Candies' legal and compliance functions, overseeing all aspects of corporate legal affairs, regulatory compliance, and policy governance. This role ensures the protection of See's interests across a diverse landscape, while driving excellence, fostering a culture of integrity and accountability, and collaborating with cross-functional stakeholders including Human Resources, Operations, and Executive Leadership. The pay range for this position at commencement of employment is expected to be between $260,000k-$290,000k per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience Job Description: Director, Legal Services Job Duties This position is based in South San Francisco and reports directly to the President and Chief Executive Officer. The Director of Legal Services manage the legal, regulatory and policy affairs of See's Candies. They will also provide legal counsel, guidance, and strategic advice to corporate leadership in all aspects of an operationally diverse business. In addition, they will provide counsel and direct compliance with respect to regulatory and company policy objectives for various administrative and general functions. They will oversee the protection of See's Candies' rights during litigation and negotiation of disputed matters. The Director will support the resolution of collective bargaining and other employee relations and dispute resolution matters. They will direct outside counsel and manage contractual and legal obligations with parties outside See's Candies. Job Responsibilities * Oversee the activities of the legal department and provide legal advice to senior management regarding contracts, regulatory requirements, and intellectual property. * Manage legal matters critical to the organization, including compliance with applicable federal, state, local, and international laws, in conjunction with outside counsel. * Provide legal advice in matters including internal governance, audit compliance, risk management, and operational and financial performance. * Lead and support strategic business initiatives including employee safety, employee development, budget administration, and organizational goals. * Develop strategic and operational plans for control, management, and improvement of legal capabilities. * Ensure alignment with company goals and objectives, including training and administration of compliance. * Participate in the development of corporate and departmental business plans. * Select and manage outside counsel as necessary. * Monitor and maintain current knowledge of industry trends in legal and compliance matters, especially in retail, confection, and food processing industries. * Support employee policies and procedures, including workplace safety rules and adherence to legislation and policy objectives. * Manage and support negotiation and administration of collective bargaining and associated labor matters, such as grievances and regulatory filings. * Work closely with Human Resources and company leadership in supporting employee relations and ensuring compliance with personnel regulatory requirements. * Review and prepare defense for legal actions or advise on prosecuting lawsuits on behalf of the organization. * Coordinate and review the work of internal or external legal staff. * Provide input to strategic decisions affecting the legal function and resolve escalated issues requiring coordination with other departments. Candidate Profile * JD and licensed to practice law in California required. * Five to ten years of experience representing corporate interests as internal counsel or in a law firm. * Be familiar with trademark and intellectual property law relevant to food production and merchandise. * Excellent oral and written communication skills, including presentation skills. * Effective interpersonal skills with demonstrated leadership and collaboration abilities. * Strong analytical, problem-solving, and decision-making skills. * Project management skills with the ability to prioritize and handle multiple issues and projects concurrently. * Willingness and ability to travel periodically for projects, hearings, litigation, and negotiations. The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).

Our loyal customer base has driven our business's success and we're seeking the top talent to grow with us at Gilroy Chrysler Dodge Jeep Ram! We are seeking an experienced Service Director to join our team. If you have previous experience and are interested in leading a growing department, apply below! Gill Auto Group is a family-owned, fast-growing automotive organization, proudly serving the Gilroy, Tracy, Madera and Livermore communities in Northern California and the Kailua community in Hawaii. BENEFITS: Free College Education for Employees and their Families Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Room for growth Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels and monitors the performance of all service department staff. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Attends managers meetings. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Strives for harmony and teamwork within the department and with all other departments. Develops and implements a marketing plan which promotes new and repeat business. Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Accounts for all documents; ensures that none are missing and all are processed correctly. Holds weekly department meetings. Directs and schedules the activities of all department employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the parts manager to ensure availability. Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities. Serves as liaison with factory representatives. Ensures the proper care, storage and inventory of special tools. Ensures that customers' service files are up-to-date and readily available for reference. Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. REQUIREMENTS: Technical automotive knowledge Previous Service Manager experience is a huge plus Demonstrated ability to manage others Organized and friendly personality Dealership experience preferred Willing to submit to a background check and drug screen

CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's . Currently we have a dealership in your area looking to hire an Automotive Service Manager/Director. If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: Salary plus performance-based commissions Opportunity for Bonus Pay Top shelf benefits including health, dental, retirement plans and more Factory training and reimbursement for state and local certifications Established customer base with a shop packed with hours available Flexible PTO time Employee Discounts including parts Growth and advancement opportunities Long term job security Job Requirements: You must have a solid track record as a Service Manager/Director. You must have a desire to be the best at what you do. Must have a keen knowledge and understanding of the how the Service and parts departments operates and profits Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service director, Car parts and service director, auto parts and service director, Dealership service director, Automotive service director, automotive dealership service director, Car dealership service director, Fixed ops Director, Fixed Ops manager, Automotive fixed ops director, dealership fixed ops director, automotive dealership fixed ops director, car dealership fixed ops director, dealership management, service department processes, CDK, Dealertrack, Vinsolutions, RouteOne, Xtime, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Are you a seasoned automotive professional with a passion for leadership and customer service excellence? INFINITI Stuart, a proud member of the Murgado Automotive Group, is seeking an experienced Automotive Service Director to join our dynamic team. We represent one of the world's most respected automotive brands and are committed to delivering exceptional service and an unparalleled customer experience. Position Overview:As the Automotive Service Director, you will oversee all service department operations, ensuring the highest standards of customer satisfaction and operational efficiency. Your leadership will drive the success of our service team and contribute to the overall success of INFINITI Stuart. Key Responsibilities:Lead, manage, and mentor the service department team to achieve performance goals and maintain high standards of customer service.Develop and implement strategies to enhance service operations, increase profitability, and improve customer satisfaction.Monitor service department performance metrics and initiate corrective actions as needed.Ensure the service department is compliant with manufacturer standards and guidelines.Foster a positive work environment that encourages team collaboration and professional growth.Handle customer complaints and concerns promptly and professionally, ensuring satisfactory resolutions.Manage department budgets, expenses, and resource allocation efficiently.Collaborate with other departments to ensure seamless operations and customer experiences. Qualifications:Minimum of 5 years of experience in an automotive service management role, with a proven track record of success.Strong leadership and team-building skills.Excellent communication and interpersonal skills.Ability to analyze and interpret financial data to make informed business decisions.Proficient in using automotive service management software and tools.In-depth knowledge of automotive repair processes, techniques, and industry standards.Customer-focused mindset with a commitment to delivering exceptional service.Bachelor's degree in business administration or related field preferred but not required. Benefits:Competitive salary and performance-based incentives.Medical, Dental & Vision Insurance.401K Plan with employer match.Paid time off.Short/Long Term Disability.Employee Assistance Program.Professional development and growth opportunities.Employee vehicle purchase plans.Family-owned and operated dealership culture.Employee Appreciation and Engagement Events.Discounts on products and services. Why Join INFINITI Stuart?INFINITI Stuart is more than just a dealership; it's a community of dedicated professionals who are passionate about delivering top-notch service and luxury experiences. We value our employees and provide a supportive work environment that fosters growth and development. Be part of our success story:If you are a dynamic leader with a passion for the automotive industry and are ready to take your career to the next level, we encourage you to apply! Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Job Description Honda of Boerne Coming Summer 2026 We're excited to announce that Honda of Boerne, part of the Pohanka Automotive Group, is opening in Summer 2026. Pohanka has been a trusted name in the automotive industry for over 100 years, and we're now hiring for positions in all departments including sales, service, parts, and administration. Please submit your resume and cover letter to be considered for these exciting opportunities. Who We Are Pohanka Automotive Group is a privately owned and operated automotive group headquartered in Chantilly, Virginia, with 22 dealerships across Texas, Virginia and Maryland , representing 16 automotive brands. Founded in Washington, D.C., in 1919, Pohanka Automotive Group operates with core values of making every interaction easy, delivering outstanding customer service, and building lasting relationships. Are you ready to join our team? What we Offer Opportunity for advancement Paid vacation Extensive benefits package including medical, dental, vision, life, and disability insurance 401(k) plan with employer contribution Employee discounts Supportive team environment Join us as we bring the Honda experience to Boerne. Apply today!

Honda of Boerne Coming Summer 2026 We're excited to announce that Honda of Boerne, part of the Pohanka Automotive Group, is opening in Summer 2026. Pohanka has been a trusted name in the automotive industry for over 100 years, and we're now hiring for positions in all departments including sales, service, parts, and administration. Please submit your resume and cover letter to be considered for these exciting opportunities. Who We Are Pohanka Automotive Group is a privately owned and operated automotive group headquartered in Chantilly, Virginia, with 22 dealerships across Texas, Virginia and Maryland , representing 16 automotive brands. Founded in Washington, D.C., in 1919, Pohanka Automotive Group operates with core values of making every interaction easy, delivering outstanding customer service, and building lasting relationships. Are you ready to join our team? What we Offer Opportunity for advancement Paid vacation Extensive benefits package including medical, dental, vision, life, and disability insurance 401(k) plan with employer contribution Employee discounts Supportive team environment Join us as we bring the Honda experience to Boerne. Apply today!

Apartment Regional Service Director $80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement. Benefits available on the 1st of the month, following only 30 days of employment: Medical, Dental, and Vision Insurance Flexible Spending Accounts for Medical Expenses and Dependent Care Short-Term Disability Income Insurance - at no cost! Long-Term Disability Income Insurance - at no cost! Life Insurance 401K plan with employer match Added benefits: Tuition assistance program $1,000 employee referral rewards 15 PTO days per year 1 volunteer time off day per year Paid holidays and 2 floating holidays 20% rent discount at any Berger community - eligible on your first day of employment Type: Full Time, 8AM-4:30PM Location: Cleveland, OH and Pittsburgh, PA. Minimum Experience: 8 years in Property Management at a Service Manager level or beyond. Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus. Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies. What you'll do: Lead and mentor Service Managers and maintenance teams. Oversee maintenance operations, inspections, and compliance. Support preventive maintenance and quality assurance programs. Respond to emergencies and ensure readiness for regulatory reviews. Drive operational efficiency and partner with vendors. Why Berger? At Berger, we're dedicated to serving our residents, supporting our teams, and delivering great results. You'll join a people-first culture with competitive pay, benefits, and opportunities for growth. #INDSJ

Support and develop service operations, CSI, gross profit and expense controls in keeping with ethical business practices to return a bottom line net profit and exceed departmental budget expectations. Compliant with proper EPA/OSHA/HAZMAT safety standards Knowledge of all Federal, State, Local and OSHA regulations. Ensures that the daily inventory of technician's time is consistently sold to service customers. Responsibilities: Forecasts goals and objectives for the department. Prepares and administers an annual operating budget for the service department. Train the service sales staff to tactfully handle customer inconveniences, misunderstandings and complaints. Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly. Handle customer complaints that demand management s attention tactfully, promptly and with genuine concern for the customer. Ensure that every employee exhibits pride of workmanship. Make every reasonable effort to make vehicle service a pleasant customer experience. Must be at or above regional CSI scores. Generate and continually strive to increase labor sales. Set individual and total shop sales objectives. Hires trains, motivates, counsels, and monitors the performance of all service department staff. Develops and implements a marketing plan which promotes new and repeat business. Provide the material support necessary to sell service. Maintain daily sales and production records as prescribed by dealership management. Review the sales performance of the service salespeople and evaluate them on a regular basis. Ensure that proper service sales techniques are being used. Hire and maintain a technical production staff that can perform all types of maintenance work and mechanical repair on the products the dealership sells. Ensure that all necessary shop equipment is in proper and safe working condition. Obtain and maintain control of the special tools necessary for the repair and service of the vehicles the dealership sells. Schedule training as necessary to properly repair and service the vehicles the dealership sells. Review the flat rate flagging practices on a periodic basis. Ensure that all required technical publications, periodicals, bulletins, etc. are obtained, kept up to date and properly maintained. Review technical bulletins from the manufacturer and distribute them to the appropriate technicians. Stay up to date on product changes and new products. Understand and monitor the service section of the dealerships financial statement. Understands and ensures compliance with manufacturer warranty and policy procedures. Assure proper repair order flow to satisfy manufacturer/dealership/business office requirements. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Monitor the effective labor sales rate on a continuous basis. Obtain competitive bids for all tools, equipment, sublet repairs, supplies, etc. Know and understand all of the manufacturer s warranty policies and procedures. Administer proper and prompt warranty claims processing and submission. Maintain a current service departmental organizational chart. Upgrade and maintain employee morale by providing advancement opportunities and promoting from within the department whenever possible. Train backup personnel for every position in the service department. Strive to increase the production and earnings of every employee. Report to upper management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers. Conduct annual employee performance evaluations. Maintain a high level of shop cleanliness, equipment repairs and general shop appearance. Schedule preventive maintenance of shop equipment. Assign technicians and other service personnel to appropriate work areas. Analyze and eliminate practices that waste supplies, utilities, space and time. Properly maintain service customer reception, parking and waiting room facilities. Meet with the general manager once per month to review current service department performance, set future performance objectives, promotional activities and to discuss other critical departmental matters. Cooperate with all other dealership managers, and when necessary to resolve conflicts, request the involvement of the next higher dealership authority. Requirements: Follows the dress code the company has put in place. Maintains a clean and neat work area. Follows federal, state and local law as well as company policy about safeguarding all information. Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time. Keeps current with annual HR training along with any other training that might be required for this position. Follows all company policies and procedures. Notifies supervisor of any illegal activity. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, please see your supervisor if you need an accommodation. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, please see your supervisor if you need an accommodation.

The Director, Field Operations- Air West, leads the success of WHSmith North America's retail stores across assigned geographies and formats, driving sales growth, operational excellence, and customer satisfaction. This leader sets the standard for performance, culture, and execution while empowering field teams to deliver consistent results. Acting as a strategic connector across Operations, Commercial, and Support functions, the Director ensures business priorities are achieved through strong leadership, alignment, and accountability. Pay Range: 172,000-204,000 annually Location: This role requires being based within 30 miles of a major west coast US airport hub or the ability to self-relocate by January 31, 2026. (LAX, SFO, SAN or Las Vegas) Travel: This role requires you to travel up to 75% Key Responsibilities Leadership & People Development * Lead, coach, and develop Regional Managers and Multi-Site Managers to deliver exceptional execution, high engagement, and strong financial results. * Shape and embed a culture of inclusion, accountability, and high performance. * Partner with the People Team to drive talent development, succession planning, and performance management. * Model WHSmith's leadership values and promote an environment of teamwork and continuous improvement. Operational & Financial Performance * Deliver sales, profit, and operational KPIs through disciplined execution and performance management. * Ensure consistent execution of brand, operational, and visual standards across all stores. * Analyze financial results, labor efficiency, and expense management to achieve divisional goals. * Lead business planning and forecasting for assigned markets and manage full P&L accountability. * Ensure compliance with health, safety, and operational standards across all stores. Customer & Brand Excellence * Champion WHSmith's customer-first culture to ensure best-in-class experiences. * Collaborate with Commercial, Marketing, and Field teams to execute product launches, promotions, and brand campaigns. * Build trusted relationships with landlords, airport authorities, and key partners to support operational efficiency and brand reputation. Cross-Functional Collaboration * Partner with Facilities, Construction, and IT to ensure stores are operationally ready and maintained. * Collaborate with Finance, HR, and Legal to ensure alignment on budgets, compliance, and workforce planning. * Serve as a key member of the Field Leadership Team, ensuring strategy and execution are aligned with enterprise goals. Key Metrics * Sales and profit growth vs. plan. * Labor and expense performance. * Operational audit and compliance results. * Customer satisfaction and service excellence scores. * Employee engagement and turnover rates. Job Requirements * Bachelor's degree in Business, Management, or related field required; MBA preferred. * 10+ years of progressive retail operations leadership experience with multi-unit oversight. * Demonstrated success in driving sales growth, profitability, and operational excellence. * Proven ability to manage budgets, financials, and performance across large, complex geographies. * Strong analytical, communication, and influencing skills. * Ability to travel frequently across assigned markets Skills & Competencies * Multi-unit field operations and P&L management. * Strategic and analytical decision-making. * Cross-functional leadership and business alignment. * Financial discipline and operational execution. * Relationship management with key partners and stakeholders. * Continuous improvement and adaptability in a fast-paced environment. Leadership Attributes * Inspires and develops leaders to achieve high performance and accountability. * Thinks strategically while executing with discipline and focus. * Builds strong partnerships across teams and functions. * Leads with integrity, clarity, and a people-first mindset. About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. Legal & Compliance Disclaimer WHSmith North America is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic under applicable law. All questions above are job-related and designed to assess qualifications and experience relevant to the position. Responses will not be used to discriminate or determine eligibility on any basis unrelated to bona fide job requirements.