Public Safety Officer jobs at Beth Israel Lahey Health

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Under the direct supervision of the Public Safety Work Shift Supervisor (Police Sergeant), protects, safeguards and provides security and customer service to patients, visitors, employees, their possessions and Medical Center property, in a manner that maintains the highest quality of safety and service to the Beth Israel Deaconess Medical Center community. Job Description:Essential Responsibilities: Receives routine and emergency calls for assistance, obtaining relevant information, evaluating need, deploying appropriate resources, making proper notification and then documenting actions taken, all accomplished in a manner that is courteous and professional.Operates proficiently a variety of Public Safety equipment including mobile and interagency radio console, telephone, computer systems, alarm systems, CJIS terminal, photo ID/access card machine and printers.Provides information and service to walk in customers including issuing keys and producing identification/access control credentials, as necessary.Patrols facility and grounds or maintains fixed post coverage, inspecting for security, health and safety hazards, unauthorized persons and unsecured doors and windows, making notifications or taking corrective action as necessary.Responds to calls for service, alarm and emergency code activation rendering first aid, traffic/pedestrian control and assistance to clinicians such as deescalating emotionally distressed persons who may pose a safety risk to themselves or others.Monitors main entrance to greet, screen and assist patients and visitors in a courteous manner that is sensitive to their culture; provides directions, wheel chair, transportation services and parking validation.Directs traffic, monitors parking compliance and provides direction to destinations, to facilitate patients, visitors and employees who are navigating their way through the Medical Center.Utilizes computer systems to document work activity and to assist visitors in determining where patients are located.Provides escort for patients, visitors and employees to parking areas and other campus facilities.Required Qualifications:High School diploma or GED required. Associate's degree preferred.1-3 years related work experience required.Meet and maintain qualification standards set by State/Federal Govt, necessary for approval to access CJIS terminal points.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:One year experience as a Security/Public Safety Officer or Dispatcher in a healthcare setting is preferred Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. Pay Range: $22.05 - $29.68The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Under the direct supervision of the Public Safety Work Shift Supervisor (Police Sergeant), protects, safeguards and provides security and customer service to patients, visitors, employees, their possessions and Medical Center property, in a manner that maintains the highest quality of safety and service to the Beth Israel Deaconess Medical Center community. Job Description:Essential Responsibilities: Receives routine and emergency calls for assistance, obtaining relevant information, evaluating need, deploying appropriate resources, making proper notification and then documenting actions taken, all accomplished in a manner that is courteous and professional.Operates proficiently a variety of Public Safety equipment including mobile and interagency radio console, telephone, computer systems, alarm systems, CJIS terminal, photo ID/access card machine and printers.Provides information and service to walk in customers including issuing keys and producing identification/access control credentials, as necessary.Patrols facility and grounds or maintains fixed post coverage, inspecting for security, health and safety hazards, unauthorized persons and unsecured doors and windows, making notifications or taking corrective action as necessary.Responds to calls for service, alarm and emergency code activation rendering first aid, traffic/pedestrian control and assistance to clinicians such as deescalating emotionally distressed persons who may pose a safety risk to themselves or others.Monitors main entrance to greet, screen and assist patients and visitors in a courteous manner that is sensitive to their culture; provides directions, wheel chair, transportation services and parking validation.Directs traffic, monitors parking compliance and provides direction to destinations, to facilitate patients, visitors and employees who are navigating their way through the Medical Center.Utilizes computer systems to document work activity and to assist visitors in determining where patients are located.Provides escort for patients, visitors and employees to parking areas and other campus facilities.Required Qualifications:High School diploma or GED required. Associate's degree preferred.1-3 years related work experience required.Meet and maintain qualification standards set by State/Federal Govt, necessary for approval to access CJIS terminal points.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:One year experience as a Security/Public Safety Officer or Dispatcher in a healthcare setting is preferred Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. Pay Range: $22.05 - $29.68The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Public Safety Management Program is followed to ensure a safe and secure environment for patients, staff, and visitors, and to provide for the development of employee participation in a comprehensive, proactive loss prevention program. May be called upon to provide assistance in many different circumstances, settings, and weather. :Essential Duties & Responsibilities (including but not limited to): 1. Responds promptly to emergencies, codes, and alarms in accordance with the Public Safety Management Program and the Emergency Management Policy. a. First responders to acts of violence and aggression, including civil disturbances, weapons/hostage/armed intruder situations, agitated/disruptive/combative patients, workplace violence events, and any other potential crisis situations. b. Calls for assistance, in a professional manner, within one minute, as indicated by officer's reports and supervisor's observations. c. Performs in emergency/crises according to prescribed procedure or protocol, as indicated by officer's report. d. Demonstrates consistent ability to assess and resolve crises, with minimum restrictions, according to approved training methods 100% of the time. e. Respond to and investigate reported thefts, disturbances, and incidents. f. Respond to medical emergency calls such as slips or falls in the facility or on the grounds, and provide any emergency equipment as needed, and assist with transport within the building, awaiting ambulance as the case warrants. g. Administer nasal Naloxone in the timeliest fashion to suspected opioid overdose victims when needed while activating an emergency medical response. h. Protects against threats relating to gunshot and weapons-related trauma violence spill-over, including when victims of weapons violence and suspected perpetrators of weapons violence are present in the ED, ICU, OR, etc. 2. Coordinates with local Police, Fire, and Emergency personnel as directed. 3. Safety Searches, conducts emergency contraband searches of patient rooms and property, taking possession of any discovered weapons, needles, substances (like Fentanyl), and other items presenting an immediate risk to life safety. 4. Patient Observation - Performs patient watch or observation as directed. Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious/upset visitors. Maintain composure and professional demeanor in an occasionally chaotic environment. Practices universal precautions. Restrains patients as necessary, utilizing de-escalation techniques. Serves as a dedicated safety detail for patients presenting homicidal ideations and actions. 5. Forensic Patient Management - Orients external law enforcement personnel on MAH safety procedures and protocols. Responds and assists external law enforcement with de-escalation, restraint, etc. Assumes direct observation and custody of the forensic patient if external law enforcement is incapacitated. 6. Patrols inspect and report loss prevention issues and safety hazards. a. Performs frequent, random, and visible patrols as indicated by watch clock records and the number of activity notices. b. Demonstrates knowledge of safety and loss prevention issues, as indicated by the number of activity notices and responses to patrol observations verified by safety rounds. c. Enforces all protocols, regulations, policies, and procedures under which Mount Auburn Hospital operates, as well as all applicable ordinances, statutes, and codes of the City of Cambridge, the Commonwealth of Massachusetts, and the United States of America. d. Fire Prevention, identifies and reports fire safety hazards. Keep fire exits, fire doors, corridor access, and extinguishing equipment clear. Immediately notify appropriate personnel when equipment may be out of order and in need of repair or replacement. e. Notify the Engineering Department of changing weather conditions as it relates to snow removal and sanding for the safety of patients, visitors, and colleagues. 7. Report incidents. a. Prepares factual, concise, and legible incident reports, as prescribed by department training and standards. b. Submits incident reports by the conclusion of the shift. c. Completes incident reports on all major incidents and informational occurrences, as prescribed by department standards. 8. Performs desk duties. a. Observes CCTV monitors continually for unusual activity, as indicated by the response and journal entries. b. Monitors alarm/access control computer and dispatches response officer within one minute if an unexpected alarm is received. 9. Ensures a positive public relations attitude. a. Maintains positive posture, polite, and respectful communications with patients, families, visitors, and other employees, as indicated by supervisor's observations. b. Maintains courteous and effective interactions with colleagues and patients. c. Demonstrates self-awareness in presenting positive comportment, adhering to department uniform and dress standards. 10. Performs adjacent duties as required. a. Responds immediately to evidence of criminal activity or suspicious acts, questions witnesses, protects recovered property, escorts unauthorized persons from hospital property, and notifies appropriate criminal justice agencies as necessary. b. Conducts preliminary investigations. Observes, confronts, detains, if necessary, and interviews any suspicious individuals. c. Provides safe transportation for staff members and their possessions. d. Coordinates with Funeral Home staff for removal of deceased patients, verifies that accompanying legal documents are complete, records pathology statistics, and processes paperwork. e. Provides special protection for V. I. P. persons or situations involving individuals of sensitive status, as indicated in the hospital V. I. P disaster plan. f. Provides one-to-one observation of patients as needed. g. Conducts regularly scheduled instructional fire drills. h. Assists with department orientation, in-service, required training, and continuing education of department members. 11. Oversees hospital parking. a. Enforces all hospital parking and traffic control regulations. 12. Demonstrates an understanding of job description, performance expectations, and competency assessment. 13. Demonstrates a commitment toward meeting and exceeding the needs of our customers. 14. Participates in departmental and/or interdepartmental quality improvement activities. 15. Participates in and successfully completes Mandatory Education. 16. Performs all other duties as needed or directed to meet the needs of the department. 17. Organizational Requirements: Incorporates Mount Auburn Hospital's Guiding Principles, Mission Statement, and Goals into daily activities. Complies with all BILH and MAH Policies. Complies with behavioral expectations of the Public Safety Department and MAH. Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education and Training Classes. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: 1. Adequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G. E. D. equivalency. Associate's degree or equivalent in criminal justice, law enforcement, or business management preferred, or current student enrolled in a criminal justice program also encouraged. 2. 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred. 3. Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills. In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency. 4. A current, valid driver's license is required. Completed upon hire: AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification, Stop the Bleed, and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety Training. 5. Good decision-making ability in stressful/emergency situations. Physical Requirements & Environment: 1. Exposure to occasional dangers of assault and hazards resulting from response to alarms and other irregularities, including bomb threats, disasters, fire/alarms, etc. , or violent behavior of others. 2. Exposure to outdoor temperatures and weather conditions at various times. Pay Range: $21. 00 - $28. 26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: The Security Officer works under the direct supervision of the Public Safety Work Shift Supervisor (Police Sergeant). Their performance is focused on the protection, safeguarding, security and customer service needs of patients, visitors, employees, their possessions and Medical Center property, in a manner that maintains the highest quality of safety and service to the Beth Israel Deaconess Medical Center community. **Job Description:** **Essential Responsibilities:** Patrol facility and grounds or maintain fixed post coverage, inspecting for security, health and safety hazards, unauthorized persons and unsecured doors and windows, making notifications or taking corrective action as necessary. Respond to calls for service, alarm and emergency code activation, rendering first aid, traffic / pedestrian control, and assistance to clinicians such as deescalating emotionally distressed persons who may pose a safety risk to themselves or others. Provide escort for patients, visitors and employees to parking areas and other campus facilities. Direct traffic, monitor parking compliance and provide direction to destinations, to facilitate patients, visitors and employees who are navigating their way through the Medical Center. Utilize computer systems to document work activity and to assist visitors in determining where patients are located. **Required Qualifications:** High School diploma or GED required. Associate's degree preferred. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. **Competencies:** **Decision Making:** Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. **Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. **Independence of Action:** Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. **Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. **Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. **Physical Nature of the Job:** Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. **Pay Range:** $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Beth Israel Deaconess Hospital - Milton is seeking a Lead Public Safety Officer to join the Department of Public Safety and Security. Reporting to the BID Milton Manager of Public Safety and Security, this position is responsible for maintaining a safe and secure environment throughout the BID-Milton Hospital campus by possessing a safety-centric mindset with a focus on customer service and WE CARE standards. It is considered a working lead; however, it performs a wide variety of supervisory, inspection, and scheduling functions along with general public safety and security functions. Job Description:Reporting to the BID-Milton Manager of Public Safety and Security, this position is responsible for maintaining a safe and secure environment throughout the BID -Milton Hospital property areas by possessing a safety centric mindset with a focus on customer service and WE CARE standards at all times. This position is considered a working lead, however performs a wide variety of supervisory, inspection and scheduling functions along with general security functions. Essential Responsibilities including but not limited to: Responsible for scheduling and ensuring 24/7 shift coverage for Public Safety Officers and contracted Security Officers. Oversees, distributes and assigns shift tasks such as post assignments, ID badge, parking lot audits, code drills and unit tabletops, lost and found inspections, and conducts shift briefings. Reviews cameras, daily activity reports, and patrol tours; analyzes data and provides monthly reports. Collects and archives weekly site incident statistics. Assists with the development, rollout, and compliance of departmental policies and procedures. Provide coverage at the Public Safety Communications Center. Attends assigned committees, meetings, and trainings (e. g. , Workplace Violence, Safety Committee, Emergency Management committee, etc). Acts as a liaison between the hospital and local emergency services Assists the Manager of Public Safety and Security with departmental operations and efficiency Maintain consistent communication with Nursing SupervisorResponsible for the support of all Public Safety and Security personnel on assigned shift. Monitors BID-Milton Hospital facilities through proactive interior and exterior patrols to prevent, deter and identify potential criminal activity, identify safety concerns and public safety hazards. Escalate identified issues following department policies and procedures. Welcoming, assisting and directing all staff, patients and visitors into the facility while ensuring all applicable BID-Milton Hospital rules & regulations and operating policy & procedures are being met and/or abided by in a professional manner. Monitors all CCTV and alarm stations for criminal and/or safety situations, taking required applicable steps and making needed notifications De-escalates crisis situations using verbal techniques; applies physical restraint techniques when necessary. Performs varying degree of patient watches and monitoring, rounding, parking lot audits and post assignments, as directed. Tours the facility and reports any applicable security and/or safety issues to appropriate parties. Responds to all emergencies, codes, and requests for assistance. Prepares and submits complete and accurate incident and daily activity reports. Maintains effective communication and positive working relationships with hospital staff and external partners ensuring all issues, assistance requests and follow-ups are handled in a timely and complete manner. Assists all hospital departments to ensure safe and secure operations. Supports the hospital's mission and core values by providing exceptional customer-focused service for patients, visitors and staff. Performs all other duties as assigned by the BID-Milton Manager of Public Safety and Security. The above statements are intended to describe the general nature and level of work being performed. This list is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position. Education/Experience:Possess 1-2 years of formal training or education in specialty or related specialty beyond the high school level. Associate's degree or higher preferred Demonstrated ability to effectively lead a team as well as being a team member2+ years previous/current Healthcare Public Safety/Security, law enforcement, and/or military experience in a supervisory role required. Familiarity with computers and Public Safety equipment. Ability to navigate at a basic level within web-based applications. Ability to properly and effectively use radio communication equipment. Knowledge of Joint Commission Environment of Care and Life Safety standards related to Security. Thorough working knowledge of the hospital environment. Certifications/Licensures:Must obtain and maintain Level III AVADE Certification within 3 months of employment. MOAB or other, may be substituted until training is offered by the organization. American Heart Association BLS CPR certification MA License to Carry Firearms within 3 months of employment Must maintain MA Driver's LicenseMust successfully Complete IAHSS Supervisor Level Certification (CHSO) training within 60 Days of employment. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work-within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with Patients, families and other medical center staff; respond to basic questions; and complete required documentation (i. e. incident reports, shift activity logs, etc. ) Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical/Environmental RequirementsThis job requires frequent bending, carrying, pulling, pushing, reaching, and standing, stooping, walking and lifting over 10 lbs. There will be occasional need for climbing stairs, lifting in excess of 50-100 lbs. and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving. Pay Range: $22. 86 - $30. 77The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Protection Services Management Program is followed to ensure a safe and secure environment for patients, staff, and visitors and provide for the development of employee participation in a comprehensive, proactive loss prevention program. **Job Description:** **Primary Responsibilities (including but not limited to):** + Responds promptly to emergencies. Calls for assistance, in a professional manner, within one minute, as indicated by officer's reports and supervisor's observations. Performs in emergency/crises according to prescribed procedure or protocol, as indicated by officer's report. Demonstrates consistent ability to assess and resolve crises, with minimum restrictions, according to approved training methods 100% of the time. + Patrols inspect, and reports loss prevention issues and safety hazards. Performs frequent, random, and visible patrols as indicated by watch clock records and the number of activity notices. Demonstrates knowledge of safety and loss prevention issues, as indicated by the number of activity notices and responses to patrol observations verified by safety rounds. Enforces all protocols, regulations, policies, and procedures under which Mount Auburn Hospital operates, and all applicable ordinances, statutes, and codes of the City of Cambridge, the Commonwealth of Massachusetts, and the United States of America. + Reports incidents. Prepares factual, concise, and legible incident reports, as prescribed by department training and standards. Submits incident reports by the conclusion of the shift. Completes incident reports on all major incidents and informational occurrences, as prescribed by department standards. + Performs desk duties. Observes CCTV monitors continually for unusual activity, as indicated by the response and journal entries. Monitors alarm/access control computer and dispatches response officer within one minute if an unexpected alarm is received. + Ensures a positive public relations attitude. Maintains positive posture, polite, and respectful communications with patients, families, visitors, and other employees, as indicated by supervisor's observations. Demonstrates self-awareness in presenting positive comportment, adhering to department uniform and dress standards. + Performs adjacent duties as required. Responds immediately to evidence of criminal activity or suspicious acts, questions witnesses, protects recovered property, escorts unauthorized persons from hospital property, and notifies appropriate criminal justice agencies as necessary. Conducts preliminary investigations. Observes, confronts, detains, if necessary, and interviews any suspicious individuals. Provides safe transportation for staff members and their possessions. Provides special protection for V.I.P. persons or situations involving individuals of sensitive status, as indicated in the hospital V.I.P disaster plan. Provides one-to-one observation of patients as needed. Conducts regularly scheduled instructional fire drills. Assists with department orientation, in-service, required training, and continuing education of department members. + Oversees hospital parking. Enforces all hospital parking and traffic control regulations. **Required Qualifications:** + Adequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G.E.D. equivalency. Associate's degree or equivalent in criminal justice, law enforcement, or business management preferred. + One year of related work experience. + Valid Massachusetts driver's license, with proven safe driving record in all weather conditions. + Good decision-making ability in stressful/emergencies. + Ability to pass and maintain certification in CPR (first responder - C) and CPI (Non-violent crisis intervention). **Physical Requirements & Environment:** + Exposure to occasional dangers of assault, and hazards resulting from response to alarms and other irregularities, including bomb threats, disasters, fire/alarms, etc., or violent behavior of others. + Exposure to outdoor temperatures and weather conditions at various times. **Pay Range:** $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Security Management Program is followed to ensure a safe and secure environment for patients, staff, and visitors and provide for the development of employee participation in a comprehensive, proactive loss prevention program. Job Description:Primary Responsibilities (including but not limited to): Responds promptly to emergencies. Calls for assistance, in a professional manner, within one minute, as indicated by officer's reports and supervisor's observations. Performs in emergency/crises according to prescribed procedure or protocol, as indicated by officer's report. Demonstrates consistent ability to assess and resolve crises, with minimum restrictions, according to approved training methods 100% of the time. Patrols inspect, and reports loss prevention issues and safety hazards. Performs frequent, random, and visible patrols as indicated by watch clock records and the number of activity notices. Demonstrates knowledge of safety and loss prevention issues, as indicated by the number of activity notices and responses to patrol observations verified by safety rounds. Enforces all protocols, regulations, policies, and procedures under which Mount Auburn Hospital operates, and all applicable ordinances, statutes, and codes of the City of Cambridge, the Commonwealth of Massachusetts, and the United States of America. Reports incidents. Prepares factual, concise, and legible incident reports, as prescribed by department training and standards. Submits incident reports by the conclusion of the shift. Completes incident reports on all major incidents and informational occurrences, as prescribed by department standards. Performs desk duties. Observes CCTV monitors continually for unusual activity, as indicated by the response and journal entries. Monitors alarm/access control computer and dispatches response officer within one minute if an unexpected alarm is received. Ensures a positive public relations attitude. Maintains positive posture, polite, and respectful communications with patients, families, visitors, and other employees, as indicated by supervisor's observations. Demonstrates self-awareness in presenting positive comportment, adhering to department uniform and dress standards. Performs adjacent duties as required. Responds immediately to evidence of criminal activity or suspicious acts, questions witnesses, protects recovered property, escorts unauthorized persons from hospital property, and notifies appropriate criminal justice agencies as necessary. Conducts preliminary investigations. Observes, confronts, detains, if necessary, and interviews any suspicious individuals. Provides safe transportation for staff members and their possessions. Provides special protection for V. I. P. persons or situations involving individuals of sensitive status, as indicated in the hospital V. I. P disaster plan. Provides one-to-one observation of patients as needed. Conducts regularly scheduled instructional fire drills. Assists with department orientation, in-service, required training, and continuing education of department members. Oversees hospital parking. Enforces all hospital parking and traffic control regulations. Required Qualifications: Adequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G. E. D. equivalency. Associate's degree or equivalent in criminal justice, law enforcement, or business management preferred. One year of related work experience. Valid Massachusetts driver's license, with proven safe driving record in all weather conditions. Good decision-making ability in stressful/emergencies. Ability to pass and maintain certification in CPR (first responder - C) and CPI (Non-violent crisis intervention). Physical Requirements & Environment: Exposure to occasional dangers of assault, and hazards resulting from response to alarms and other irregularities, including bomb threats, disasters, fire/alarms, etc. , or violent behavior of others. Exposure to outdoor temperatures and weather conditions at various times. Pay Range: $21. 00 - $28. 26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Profile SummaryThe Public Safety Management Program is followed to ensure a safe and secure environment and customer service for patients, staff, and visitors, and to provide for the development of employee participation in a comprehensive, proactive loss prevention program. The MAH Public Safety Dispatcher operates a 24/7 dispatch center by monitoring security systems and supplementing the efforts of MAH Public Safety Officers. May be called upon to provide assistance in many different circumstances and situations. The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of this position. Job Description:Primary ResponsibilitiesResponsible for maintaining a constant presence within the Protection Services console. Ensures all hospital keys, radios are accounted for at the beginning and end of each shift Maintains a Daily Operations Journal, Documents all Protection Services activity Maintains Lost and Found items log. Records all items given over to Protection Services and makes attempts to contact the owner of fund property in a timely manner whenever possible. Answer all incoming calls on hospital phone lines, emergency call boxes and hospital intercoms. Dispatch Security/Parking staff for assistance at all entrance/exit gates. Monitors all hospital cameras and report any suspicious activity to Protection Services staff. Maintains a positive attitude while assuring that those individuals who enter the Emergency Department via the entry door have business within the Emergency Department. Must possess excellent communication skills. Have the ability to read, write and speak clearly and concisely. Be able to relay factual information immediately via two way radio or telephone. Possess the ability to maintain a calm demeanor during stressful, demanding situations. Be able to verbally deescalate individuals in person, on the telephone or through the hospital intercom system. Required QualificationsAdequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G. E. D. equivalency. One year of related work experience. Valid Massachusetts driver's license preferred. Good decision-making ability in stressful/emergencies. Ability to pass and maintain certification in CPI (Non-violent crisis intervention). Pay Range: $20. 50 - $27. 59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Primary ResponsibilitiesResponsible for maintaining a constant presence within the Protection Services console. Ensures all hospital keys, radios are accounted for at the beginning and end of each shift Maintains a Daily Operations Journal, Documents all Protection Services activity Maintains Lost and Found items log. Records all items given over to Protection Services and makes attempts to contact the owner of fund property in a timely manner whenever possible. Answer all incoming calls on hospital phone lines, emergency call boxes and hospital intercoms. Dispatch Security/Parking staff for assistance at all entrance/exit gates. Monitors all hospital cameras and report any suspicious activity to Protection Services staff. Maintains a positive attitude while assuring that those individuals who enter the Emergency Department via the entry door have business within the Emergency Department. Must possess excellent communication skills. Have the ability to read, write and speak clearly and concisely. Be able to relay factual information immediately via two way radio or telephone. Possess the ability to maintain a calm demeanor during stressful, demanding situations. Be able to verbally deescalate individuals in person, on the telephone or through the hospital intercom system. Required QualificationsAdequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G. E. D. equivalency. One year of related work experience. Valid Massachusetts driver's license preferred. Good decision-making ability in stressful/emergencies. Ability to pass and maintain certification in CPI (Non-violent crisis intervention). Pay Range: $20. 50 - $27. 59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Performs a wide range of duties to insure the safety and security of the Hospital and its patients, visitors, physicians, employees, and others, as well as the property of same, ensuring that all responsibilities are performed in strict accordance with Hospital and/or Departmental Policies at all times. **Job Description:** _Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system._ **_Are you ready to become a part of our dynamic Security team?_** Responsibilities include but are not limited to: + Maintains surveillance over Hospital property and the property of employees, patients, visitors, and note on Daily Reports. + Is alert to intrusions into/onto Hospital property, observes, challenges, and reports in Daily Reports and/or Incident Reports the presence of intruders or persons acting suspicious 100% of the time. + Responds to, reports, and documents any breach of Hospital security policies. + Responds immediately to all emergency requests for security assistance, helping to ensure the safety of all Hospital employees, visitors, and others 100% of the time, in accordance with Hospital policies. + Follows Hospital and/or Departmental policies and procedures related to the operation of the security department with no more than 1 documented error or problem per quarter. + Performs Morse Watchman Checkstation Rounds in accordance with and as outlined by Departmental Policy. + Provides, as necessary, and in a timely manner, Escort Service to parking areas or remote areas of the Hospital, in order to ensure the safety of employees, visitors, or others, reporting all such Escort Services provided on Daily Reports. + Patrols all Hospital parking areas and grounds to ensure the safety and security of said areas at all times, in accordance with Departmental Policies and observed on Daily Reports. + Monitors and witnesses the removal of patient valuables from the admitting safe when requested as outlined in the Hospital Policies and Procedures Manual with documentation on Daily Reports as well as in the valuables log. + Performs one on one (Constant Patient Observations) when requested to do so by clinical staff. + Provides a completed Daily Report at the end of each shift documenting all duties performed during the shift and noting as necessary or required any other information. + Identifies potentially unsafe conditions and takes initiative to correct the condition in order to prevent injury. + Demonstrates knowledge of the Hospital's Fire Regulations and Disaster Procedures. **Scheduled Hours:** Full Time - 40hrs/week **Work Shift:** Nights **Education Required:** High School Diploma or Equivalent. **Experience Required:** Previous hospital security and or law enforcement related experience preferred. **Licensure/Certification Requirements:** EVADE certification required. Maintains American Heart Association BLS certification. Basic Healthcare Security Officer certification from the International Association for Healthcare Security & Safety (IAHSS) highly recommended after twelve months of employment. **Benefits working at Anna Jaques Hospital:** + Tuition Reimbursement + Career Development and Opportunities + Free On-Site Parking + Discounts/Savings on various businesses. + Health and Wellness activities **Apply today and learn more!** **Pay Range:** $18.50 - $24.90 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. SECURITY OFFICER:Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1. 7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system. Are you ready to become a part of our dynamic Security team?Job Description:Performs a wide range of duties to ensure the safety and security of the Hospital and its patients, visitors, physicians, employees, and others, as well as the property of same, ensuring that all responsibilities are performed in strict accordance with Hospital and/or Departmental Policies at all times. About the job:Whether you are interested in pursuing a career in Law Enforcement (Police or Corrections), a Firefighter, or progressing your career in healthcare, BILH at Anna Jaques Hospital provides a solid career path and values individual contributions. If you have a valid driver's license, pay close attention to detail, remain calm in difficult situations and can adapt in stressful moments, consider applying for a position of Security Officer. One year of Security, Military or comparable experience , and being enrolled in a Criminal Justice program preferred. As part of the AJH Security Team you will:Responsibilities include but are not limited to:Maintains surveillance over Hospital property and the property of employees, patients, visitors, and note on Daily Reports. Is alert to intrusions into/onto Hospital property, observes, challenges, and reports in Daily Reports and/or Incident Reports the presence of intruders or persons acting suspicious 100% of the time. Responds to, reports, and documents any breach of Hospital security policies. Responds immediately to all emergency requests for security assistance, helping to ensure the safety of all Hospital employees, visitors, and others 100% of the time, in accordance with Hospital policies. Follows Hospital and/or Departmental policies and procedures related to the operation of the security department with no more than 1 documented error or problem per quarter. Performs Morse Watchman Check station Rounds in accordance with and as outlined by Departmental Policy. Provides, as necessary, and in a timely manner, Escort Service to parking areas or remote areas of the Hospital, in order to ensure the safety of employees, visitors, or others, reporting all such Escort Services provided on Daily Reports. Patrols all Hospital parking areas and grounds to ensure the safety and security of said areas at all times, in accordance with Departmental Policies and observed on Daily Reports. Monitors and witnesses the removal of patient valuables from the admitting safe when requested as outlined in the Hospital Policies and Procedures Manual with documentation on Daily Reports as well as in the valuables log. Performs one on one (Constant Patient Observations) when requested to do so by clinical staff. Provides a completed Daily Report at the end of each shift documenting all duties performed during the shift and noting as necessary or required any other information. Identifies potentially unsafe conditions and takes initiative to correct the condition in order to prevent injury. Demonstrates knowledge of the Hospital's Fire Regulations and Disaster Procedures. Qualifications:Education: High School Graduate or equivalent. Graduate or enrollee in a Criminal Justice program preferred. Skills, Knowledge and abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer data entry skills. In the absence of a particular skill, colleague must have the ability to be trained to a level of proficiency. Experience Required: Previous hospital security and or law enforcement related experience preferred. Licensure/Certification Requirements: EVADE certification required. Maintains American Heart Association BLS certification. Basic Healthcare Security Officer certification from the International Association for Healthcare Security & Safety (IAHSS) highly recommended after twelve months of employment. Benefits working at Anna Jaques Hospital:Tuition ReimbursementCareer Development and OpportunitiesFree On-Site ParkingDiscounts/Savings on various businesses. Health and Wellness activities Apply today and learn more! Pay Range: $18. 50 - $24. 90The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

Essential Duties & Responsibilities including but not limited to: Monitoring and Reporting - Patrols assigned areas on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, and unauthorized persons. Conducts periodic inspections of all areas at designated times to ascertain their conditions of security and safety. Perform monthly preventative maintenance and required equipment checks, i.e.: elevator phones, outside emergency phones, vehicle equipment, door alarms and panel, building alarms, fire alarm panel, all doors and locks and radio equipment. Prepares logs or reports as required for post, writes or types reports entering information in a computer. Enforcement - Directs vehicle and pedestrian traffic. Conducts on-campus traffic safety details during construction and roadwork hazards. Patrols designated areas and all parking areas. Checks for and issues proper identification of colleagues, and enforcing the wearing of ID badges. Issues temporary badges to Visitors and Vendors. Checks suspicious packages as directed. Emergency Response - Responds to all Codes and alarms in accordance with the Safety Manual and the Emergency Management Policy. First responders to acts of violence and aggression, including civil disturbances, weapons/hostage/armed intruder situations, agitated/disruptive/combative patients, workplace violence events, and any other potential crisis situations. Coordinates with local Police, Fire, and Emergency personnel as directed. Responds to alarms initiated by fire crash bars on exterior doors. Responds to elevator entrapments. Respond to and investigate reported thefts, disturbances and incidents. Responds to medical emergency call such as slips or falls in the facility or on the grounds, provide an emergency stretcher as needed, and assists with transport within building, awaiting ambulance as the case warrants. Administers nasal Naloxone in the timeliest fashion to suspected opioid overdose victims when needed, while activating an emergency medical response. Protects against threats relating to gunshot and weapons-related trauma violence spill-over, including when victims of weapons' violence and suspected perpetrators of weapons' violence are present in the ED, Inpatient Unit, etc. Safety Searches - Conducts emergency contraband searches of patient rooms and property, taking possession of any discovered weapons, needles, substances (like Fentanyl), and other items presenting an immediate risk to life safety. Patient Observation - Performs patient watch or observation as directed. Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious/upset visitors. Maintain composure and professional demeanor in an occasionally chaotic environment. Practices universal precautions. Restrains patients as necessary utilizing de-escalation techniques. Serves as dedicated safety detail for patients presenting homicidal ideations and actions. Escorts patients on active MGL Chapter 123 Section 12 status from 4th Floor Psychiatry to ED. Forensic Patient Management - Orients external law enforcement personnel on LMCP safety procedures and protocols. Responds and assists external law enforcement with de-escalation, restraint, etc. Assumes direct observation and custody of the forensic patient if external law enforcement is incapacitated. Fire Prevention - Identifies and reports fire safety hazards. Keep fire exits, fire doors, corridor access and extinguishing equipment clear. Immediately notify appropriate personnel when equipment may be out of order and in need of repair or replacement. Colleague and Patient Assistance - Provides assistance to patients, visitors, and colleagues with vehicle problems, such as jump starts, lock outs, shoveling, contacting AAA etc. Using a LMCP vehicle, transports patients and colleagues between buildings and designated parking lots. Monitors Security Office (Post 1) - Checking video surveillance, answering all security office calls, radio calls, and emergency calls. Receives emergency panel alarms and dispatches accordingly. Completes overhead and online paging to initiate an emergency response. Notifies the Maintenance Department of changing weather conditions as it relates to snow removal and sanding for the safety of patients, visitors, and colleagues. Notifies the Maintenance on-call of any facilities related issues after hours. Coordinates with Funeral Home staff for removal of deceased patients, verifies that accompanying legal documents are complete, records pathology statistics and processes paperwork. Maintains courteous and effective interactions with colleagues and patients. Demonstrates an understanding of , performance expectations, and competency assessment. Demonstrates a commitment toward meeting and exceeding the needs of our customers. Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education. Performs all other duties as needed or directed to meet the needs of the department. Organizational Requirements: Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. Complies with all LMCP Policies. Complies with behavioral expectations of the department and LMCP Maintains courteous and effective interactions with colleagues and patients. Demonstrates an understanding of the job description, performance expectations, and competency assessment. Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: High School Graduate or equivalent Licensure, Certification, Registration: Current valid driver's license required. Completed upon hire: CPI NCI Certification. AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification, Stop the Bleed and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training. Skills, Knowledge & Abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills. In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency. Experience: 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred. Bachelor's degree level of education or current student enrolled in a criminal justice program also encouraged. Sign on Bonus! The Security Officer, Charge Officer, and Security Supervisor role is now eligible for a $1,000 signing bonus. Important Details: Bonuses are paid out in 3 payments: $333 at 30 days of hire, $333 at 6 months of Hire, and $334 at 1-year of hire, this would be prorated for less than Full-Time. To be eligible, you must be a non-BILH employee or a previous eligible employee who returns to BILH after 1 year. Employee must be in good standing to receive the bonus at the time of payment. Per Diem roles are not eligible. All bonuses are subject to applicable taxes. If you leave Lahey Health & Medical Center before your first anniversary you will pay back the sign-on bonus to Lahey Health & Medical Center. This program is subject to change at any point. Any part-time positions will be pro-rated based off the full-time bonus amount. Pay Range: $20.00 - $24.38 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Whether you're interested in a career as a police officer, a firefighter or growing your career in healthcare, Lahey Health provides a solid career path and values individual contributions. If you have a valid driver's license, are adaptable, pay close attention to detail and remain calm in difficult situations, consider applying for a position as a Security Officer. **One year of Security, Military or fast-paced customer service work experience is preferred, and as well as enrollment in a Criminal Justice education program.** **Pay Range:** $20.00 - $24.38 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Whether you're interested in a career as a police officer, a firefighter or growing your career in healthcare, Lahey Health provides a solid career path and values individual contributions. If you have a valid driver's license, are adaptable, pay close attention to detail and remain calm in difficult situations, consider applying for a position as a Security Officer. One year of Security, Military or fast-paced customer service work experience is preferred, and as well as enrollment in a Criminal Justice education program. Our shifts include Full-Time, Part-Time, Per Diem, days, nights and evenings. This position will have rotating days off and weekends, scheduling will be based on department needs. As part of the security team, you will:•Patrol assigned areas on foot or in a vehicle•Check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress/egress and unauthorized persons•Prepare logs and reports•Respond to all codes and alarms•Complete extensive de-escalation, defensive tactics, nasal Naloxone and bleeding control training•Coordinate with local police, fire and emergency personnel•Respond to medical emergency calls including slips and falls in the facility or on the grounds•Provide assistance to patients, visitors, and colleagues with vehicle problems•Perform monthly preventative maintenance and required equipment checks◦Elevator phones◦Outside emergency phones◦Vehicle equipment◦Door alarms and panel◦Building alarms◦Fire alarm panels◦All doors and locks and radio equipment Learn more and apply today. Minimum Qualifications:Education: High School Graduate or equivalent Licensure, Certification, Registration: Current valid driver's license required. Completed upon hire: CPI NCI Certification. AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-SaverFirst Aid Certification, Stop the Bleed and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training. Skills, Knowledge & Abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills. In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency. Experience: 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred. Bachelor's degree level of education or current student enrolled in a criminal justice program also encouraged. Pay Range: $20. 00 - $24. 38The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Contributes to the Hospital's mission to care, heal and to excel in service to our community by providing a safe environment for staff, patients, visitors and property. This staff position will have an impact on employee and patient satisfaction by professionally providing security services in collaboration with all hospital departments to enhance the hospital environment and improve the patient experience. Job Description:Education/Experience RequiredHigh school diploma or equivalent At least one year of security experience or one year successful completion toward a degree in Criminal Justice or Certified Healthcare Security Officer. LICENSES, REGISTRATIONS, CERTIFICATIONSRequired: Current Class D Drivers License Crisis Prevention Intervention Certificate (Employees must be certified within 1 year of hire date. Employees must receive yearly re-certification). LIFE SUPPORT CERTIFICATIONRequired: BLS or Heart SaverJOB FUNCTIONS· Performs one to one and close observation of patients in a safe and professional manner in collaboration with Patient Care Services. · Conducts interior and exterior patrols to inspect the grounds for criminal activity, and health and safety hazards. · Provides one to one patient observation for at risk patients throughout the organization to keep the patient and others safe. · Records and reports security and safety related incidents. · Provides safety escorts upon request. · Enforces parking regulations and assists with traffic control. · Investigates lost or stolen items. · Investigates alarms and emergency calls immediately. · Reacts to emergency codes expediently to follow through on the situation until parties are safe or the situation is resolved. · Responds to customer service requests in a timely manner with an emphasis on improvingthe patient experience. · Supports shuttle services in daily duties, inclement weather and emergency situations by driving employees as needed. · Transports bodies and body parts to the morgue, filing essential documentation timely and accurately. Pay Range: $20. 00 - $24. 87The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Provides security and protection for patients, visitors, and colleagues, as well as buildings and grounds. May be called upon to provide assistance in many different circumstances, settings and weather. **:** **Essential Duties & Responsibilities including but not limited to:** 1) Monitoring and Reporting - Patrols assigned areas on foot or in vehicle, checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, and unauthorized persons. Conducts periodic inspections of all areas at designated times to ascertain their conditions of security and safety. Perform monthly preventative maintenance and required equipment checks, i.e.: elevator phones, outside emergency phones, vehicle equipment, door alarms and panel, building alarms, fire alarm panel, all doors and locks and radio equipment. Prepares logs or reports as required for post, writes or types reports entering information in a computer. 2) Enforcement - Directs vehicle and pedestrian traffic. Issues parking citations for colleagues parked in unauthorized lots. Patrols designated areas and all parking areas. Checks for and issues proper identification of colleagues, and enforcing the wearing of ID badges. Issues temporary badges to Visitors and Vendors. Checks suspicious packages as directed. 3) Emergency Response - Responds to all Codes and alarms in accordance with the Safety Manual and the Emergency Management Policy. First responders to acts of violence and aggression. Coordinates with local Police, Fire, and Emergency personnel as directed. Responds to alarms initiated by fire crash bars on exterior doors. Responds to elevator entrapments. Respond to and investigate reported thefts, disturbances and incidents. Responds to medical emergency call such as slips or falls in the facility or on the grounds, provide an emergency stretcher as needed, and assists with transport within building, awaiting ambulance as the case warrants. 4) Patient Observation - Performs patient watch or observation as directed. Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious/upset visitors. Maintain composure and professional demeanor in an occasionally chaotic environment. Practices universal precautions. Restrains patients as necessary utilizing de-escalation techniques. 5) Fire Prevention - Identifies and reports fire safety hazards. Keep fire exits, fire doors, corridor access and extinguishing equipment clear. Immediately notify appropriate personnel when equipment may be out of order and in need of repair or replacement. 6) Colleague and Patient Assistance - Provides assistance to patients, visitors, and colleagues with vehicle problems, such as jump starts, lock outs, shoveling, contacting AAA etc. Using a LHMC vehicle, transports patients and colleagues between buildings and designated parking lots. 7) Courier - Responsible for multiple daily bank and pharmacy details. Delivers payroll to various buildings. Delivers large deposits from Dietary, Cashiers, Wall Street and others to area banks. Delivers or accompanies daily cash trays from Dietary, Gift Shop and Credit Union checks. Retrieves and delivers pharmacy items, such as vaccines, alcohol, and narcotics. Retrieves and delivers stat charts, specimens, x-rays and other equipment from Lab, Radiology, Health Information Management (H.I.M.) to off site facilities. 8) Notifies the Maintenance Department of changing weather conditions as it relates to snow removal and sanding for the safety of patients, visitors, and colleagues. 9) Coordinates with Funeral Home staff for removal of deceased patients, verifies that accompanying legal documents are complete, records pathology statistics and processes paperwork. 10) Maintains courteous and effective interactions with colleagues and patients. 11) Demonstrates an understanding of , performance expectations, and competency assessment. 12) Demonstrates a commitment toward meeting and exceeding the needs of our customers 13) Participates in departmental and/or interdepartmental quality improvement activities. 14) Participates in and successfully completes Mandatory Education. 15) Performs all other duties as needed or directed to meet the needs of the department. 16) Organizational Requirements: - Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. - Complies with all LHMC Policies. - Complies with behavioral expectations of the department and LHMC - Maintains courteous and effective interactions with colleagues and patients. - Demonstrates an understanding of the job description, performance expectations, and competency assessment. - Participates in departmental and/or interdepartmental quality improvement activities. - Participates in and successfully completes Mandatory Education. - Performs all other duties as needed or directed to meet the needs of the department. **Minimum Qualifications:** Education: High School Graduate or equivalent Licensure, Certification, Registration: Current valid driver's license required. CPI NCI Certification. AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification, Stop the Bleed and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training. All certifications must be obtained within six (6) months of hire Skills, Knowledge & Abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills. In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency. Experience: 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred. Bachelor's degree level of education or current student enrolled in a criminal justice program also encouraged. **Pay Range:** $20.00 - $24.38 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Provides security and protection for patients, visitors, and colleagues, as well as buildings and grounds. May be called upon to provide assistance in many different circumstances, settings and weather. :Essential Duties & Responsibilities including but not limited to:1) Monitoring and Reporting - Patrols assigned areas on foot or in vehicle, checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, and unauthorized persons. Conducts periodic inspections of all areas at designated times to ascertain their conditions of security and safety. Perform monthly preventative maintenance and required equipment checks, i. e. : elevator phones, outside emergency phones, vehicle equipment, door alarms and panel, building alarms, fire alarm panel, all doors and locks and radio equipment. Prepares logs or reports as required for post, writes or types reports entering information in a computer. 2) Enforcement - Directs vehicle and pedestrian traffic. Issues parking citations for colleagues parked in unauthorized lots. Patrols designated areas and all parking areas. Checks for and issues proper identification of colleagues, and enforcing the wearing of ID badges. Issues temporary badges to Visitors and Vendors. Checks suspicious packages as directed. 3) Emergency Response - Responds to all Codes and alarms in accordance with the Safety Manual and the Emergency Management Policy. First responders to acts of violence and aggression. Coordinates with local Police, Fire, and Emergency personnel as directed. Responds to alarms initiated by fire crash bars on exterior doors. Responds to elevator entrapments. Respond to and investigate reported thefts, disturbances and incidents. Responds to medical emergency call such as slips or falls in the facility or on the grounds, provide an emergency stretcher as needed, and assists with transport within building, awaiting ambulance as the case warrants. 4) Patient Observation - Performs patient watch or observation as directed. Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious/upset visitors. Maintain composure and professional demeanor in an occasionally chaotic environment. Practices universal precautions. Restrains patients as necessary utilizing de-escalation techniques. 5) Fire Prevention - Identifies and reports fire safety hazards. Keep fire exits, fire doors, corridor access and extinguishing equipment clear. Immediately notify appropriate personnel when equipment may be out of order and in need of repair or replacement. 6) Colleague and Patient Assistance - Provides assistance to patients, visitors, and colleagues with vehicle problems, such as jump starts, lock outs, shoveling, contacting AAA etc. Using a LHMC vehicle, transports patients and colleagues between buildings and designated parking lots. 7) Courier - Responsible for multiple daily bank and pharmacy details. Delivers payroll to various buildings. Delivers large deposits from Dietary, Cashiers, Wall Street and others to area banks. Delivers or accompanies daily cash trays from Dietary, Gift Shop and Credit Union checks. Retrieves and delivers pharmacy items, such as vaccines, alcohol, and narcotics. Retrieves and delivers stat charts, specimens, x-rays and other equipment from Lab, Radiology, Health Information Management (H. I. M. ) to off site facilities. 8) Notifies the Maintenance Department of changing weather conditions as it relates to snow removal and sanding for the safety of patients, visitors, and colleagues. 9) Coordinates with Funeral Home staff for removal of deceased patients, verifies that accompanying legal documents are complete, records pathology statistics and processes paperwork. 10) Maintains courteous and effective interactions with colleagues and patients. 11) Demonstrates an understanding of , performance expectations, and competency assessment. 12) Demonstrates a commitment toward meeting and exceeding the needs of our customers13) Participates in departmental and/or interdepartmental quality improvement activities. 14) Participates in and successfully completes Mandatory Education. 15) Performs all other duties as needed or directed to meet the needs of the department. 16) Organizational Requirements: • Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. • Complies with all LHMC Policies. • Complies with behavioral expectations of the department and LHMC • Maintains courteous and effective interactions with colleagues and patients. • Demonstrates an understanding of the job description, performance expectations, and competency assessment. • Participates in departmental and/or interdepartmental quality improvement activities. • Participates in and successfully completes Mandatory Education. • Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications:Education: High School Graduate or equivalent Licensure, Certification, Registration: Current valid driver's license required. CPI NCI Certification. AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification, Stop the Bleed and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training. All certifications must be obtained within six (6) months of hire Skills, Knowledge & Abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills. In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency. Experience: 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred. Bachelor's degree level of education or current student enrolled in a criminal justice program also encouraged. Pay Range: $20. 00 - $24. 38The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: The Public Safety Police Officer works under the direct supervision of the Public Safety Supervisor (Police Sergeants) for assigned shift. In conjunction with and under the direction of the Police Sergeants, the Public Safety Police Officer is responsible for ensuring work is performed according to departmental policies and standards. This position makes informed decisions, within established departmental guidelines, to serve the Medical Center community and provide a safe and secure environment for all patients, visitors and employees of the BIDMC community. **Job Description:** **Essential Responsibilities:** 1. Responsible for ensuring operational efficiency, planning, scheduling and incident response. He/she is responsible for maintaining community relations. Maintains a cooperative relationship with the Police Sergeants and the Public Safety staff. Exercises independent judgement. 2. Protection of life and property, prevention of crime, apprehension of criminals, and the enforcement of laws and ordinances. A police officer may be assigned to uniformed patrol, traffic control, crime prevention, investigative work, juvenile work, or other specialized departmental activity. Work involves an element of personal danger in the pursuit of duties. 3. Responsible for responding to the needs and inquiries of the Beth Israel Deaconess Medical Center community, and strives for a safe and secure environment for patients, staff and visitors by providing security of buildings, grounds, and parking areas throughout Medical Center campus. This position is governed by state and federal laws and agency policy. 4. Patrols grounds and parking areas observing for violators, safety hazards, and unauthorized persons and may issue parking warnings and take other corrective actions for minor violations. Monitors access control, responds to calls for service, documents and responds to all unusual/routine occurrences as necessary. 5. Provides feedback and input to Public Safety Supervisors to support improvement in key areas including, but not limited to, patient watches, crime statistics, security response times, restraint information. 6. Responsible for promoting crime prevention amongst the security staff and proactive techniques to reduce crime, theft and loss of Medical Center property and work with other members of the Medical Center to reduce crime and create a safe and secure environment. 7. Collaborates with key managers and directors throughout the Medical Center in establishing and facilitating a secure and safe environment. Works closely with the Safety Department, Radiation Safety, and Psychiatry, Emergency Department and Media Services. 8. Assists clinical staff with patient restraints and transports patients to and from campus, designated areas. 9. Conducts investigation of incidents and writes investigative reports. Attends court when presence is required to successfully prosecute an arrest or summons **Required Qualifications:** 1. High School diploma or GED required. Associate's degree in Criminal Justice preferred. 2. License MA ClassA Lrg capacity firearm required. 3. 1-3 years related work experience required. 4. Regularly meet BIDMC firearms qualification and police/BIDMC training standards required. Meet and maintain qualification standards set by State/Federal Govt, necessary for approval to access CJIS terminal points. Applicants must be a graduate of a Full-Time MA State Police Academy or Full-Time MPTC Academy or equivalent. At least 21 years old 5. Appointees must be eligible for appointment as a Special State Police Officer in accordance with M.G.L. ch.22 s. 63 Massachusetts Class A License to Carry. Massachusetts Drivers License. Candidates will be required to pass a comprehensive background check, psychological exam, drug test, and pre-employment medical exam 6. Flexibility and availability to work any shift including weekends/holidays required on short notice. Subject to frequent holdover and call back. 7. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Competencies:** 1. **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. 2. **Problem Solving:** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. 3. **Independence of Action:** Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. 4. **Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. 5. **Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7. **Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. 8. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. **Physical Nature of the Job:** Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. **Pay Range:** $27.00 - $36.34 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: The Public Safety Police Officer works under the direct supervision of the Public Safety Supervisor (Police Sergeants) for assigned shift. In conjunction with and under the direction of the Police Sergeants, the Public Safety Police Officer is responsible for ensuring work is performed according to departmental policies and standards. This position makes informed decisions, within established departmental guidelines, to serve the Medical Center community and provide a safe and secure environment for all patients, visitors and employees of the BIDMC community. Job Description:Essential Responsibilities: Responsible for ensuring operational efficiency, planning, scheduling and incident response. He/she is responsible for maintaining community relations. Maintains a cooperative relationship with the Police Sergeants and the Public Safety staff. Exercises independent judgement.Protection of life and property, prevention of crime, apprehension of criminals, and the enforcement of laws and ordinances. A police officer may be assigned to uniformed patrol, traffic control, crime prevention, investigative work, juvenile work, or other specialized departmental activity. Work involves an element of personal danger in the pursuit of duties.Responsible for responding to the needs and inquiries of the Beth Israel Deaconess Medical Center community, and strives for a safe and secure environment for patients, staff and visitors by providing security of buildings, grounds, and parking areas throughout Medical Center campus. This position is governed by state and federal laws and agency policy.Patrols grounds and parking areas observing for violators, safety hazards, and unauthorized persons and may issue parking warnings and take other corrective actions for minor violations. Monitors access control, responds to calls for service, documents and responds to all unusual/routine occurrences as necessary.Provides feedback and input to Public Safety Supervisors to support improvement in key areas including, but not limited to, patient watches, crime statistics, security response times, restraint information.Responsible for promoting crime prevention amongst the security staff and proactive techniques to reduce crime, theft and loss of Medical Center property and work with other members of the Medical Center to reduce crime and create a safe and secure environment.Collaborates with key managers and directors throughout the Medical Center in establishing and facilitating a secure and safe environment. Works closely with the Safety Department, Radiation Safety, and Psychiatry, Emergency Department and Media Services.Assists clinical staff with patient restraints and transports patients to and from campus, designated areas.Conducts investigation of incidents and writes investigative reports. Attends court when presence is required to successfully prosecute an arrest or summons Required Qualifications:High School diploma or GED required. Associate's degree in Criminal Justice preferred. License MA ClassA Lrg capacity firearm required.1-3 years related work experience required.Regularly meet BIDMC firearms qualification and police/BIDMC training standards required. Meet and maintain qualification standards set by State/Federal Govt, necessary for approval to access CJIS terminal points. Applicants must be a graduate of a Full-Time MA State Police Academy or Full-Time MPTC Academy or equivalent. At least 21 years old Appointees must be eligible for appointment as a Special State Police Officer in accordance with M.G.L. ch.22 s. 63 Massachusetts Class A License to Carry. Massachusetts Drivers License. Candidates will be required to pass a comprehensive background check, psychological exam, drug test, and pre-employment medical exam Flexibility and availability to work any shift including weekends/holidays required on short notice. Subject to frequent holdover and call back.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $27.00 - $36.34The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled