Service Representative jobs at BG Staffing - 6631 jobs
Call Center Representative
Russell Tobin 4.1
Columbus, OH jobs
Job Title: Customer Support Representative
Pay Rate: $19.17/hour
Work Schedule:
Remote Training: 4-5 weeks of fully remote training
In-Office: 5 days per week after training
Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote
Key Responsibilities:
Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
Assist clients with Brokerage Cash Management products and services
Support customers with online account access, website navigation, and mobile app usage
Handle general account inquiries, financial questions, and service-related requests
Maintain high service standards and achieve performance goals in a fast-paced environment
Collaborate with team members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable working in a dynamic, team-oriented financial service center
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
$19.2 hourly 1d ago
Looking for a job?
Let Zippia find it for you.
Client Associate
Arthur J. Gallagher & Company 3.9
Dublin, OH jobs
You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business We will teach you about Gallaghers vast network of resources to improve efficiency and effectiveness in deliverin Client Associate, Client Service, Service Manager, Associate, Skills, Benefits, Business Services
$48k-83k yearly est. 3d ago
Customer Service Rep
Axelon Services Corporation 4.8
White Plains, NY jobs
Job Title: Customer Service Rep
Pay: 20/hr, W 2
5+ Month Contract Must have previous experience working at a government agency.
Join our dynamic team and work from the comfort of your home! We are seeking a dedicated professional to support complex research transactions and communicate effectively with government agencies. This is an excellent opportunity for individuals with experience in government roles or those who have interacted with governmental agencies.
100% remote work
Ideal candidates have government experience, either as an intern or entry-level team member in state or local government, or have worked in roles requiring contact with governmental agencies
Duties and Responsibilities
Support large-scale, complex research transactions by conducting industry and location-specific research
Identify all federal, state, county, and city-level business licensing requirements
Communicate directly with government agencies to assist with business license research inquiries
Synergize with internal teams to ensure seamless service transitions
Utilize GIS and other geocoding/mapping tools for data validation purposes
Qualifications
Exceptional interpersonal skills for communication with partners, government agencies, colleagues, and clients
Use of considerable tact and discretion when handling partners, clients, or sensitive data
Ability to adapt to a changing regulatory environment
Independent worker capable of handling pressure, multitasking, and prioritizing work effectively
Excellent organizational and communication skills, both verbal and written
Desire to work in a fast-paced environment
Outstanding skills using personal computers in a Windows-based environment, including Microsoft Office Suite and Adobe PDF, with an emphasis on Excel
$30k-37k yearly est. 2d ago
Customer Service Representative (Retail Energy)
Innovative Systems Group 4.0
Houston, TX jobs
This position is a 1 year contract role with our client located in Houston, TX. This position is hybrid with Wednesday being the in office day. This position requires a 6 question video glider assessment with resume submission.
Pay Rate, $24.00/hour
Retail Energy experience highly preferred.
Job Role Overview: The job role requires keen attention to detail, analytical skills, and good customer service experience. Responsibilities include data entry, utility outreach, prioritizing customer requests, and meeting weekly metrics.
Data Entry: The role involves significant data entry tasks, handling utility outreach, and prioritizing incoming customer requests, including bill inquiries and payment escalations.
Attention to Detail: Accuracy in handling customer requests and payments is crucial due to the heavy data entry nature of the role.
Analytical Skills: Strong analytical skills are needed to audit work, collaborate with internal teams, and provide feedback for process improvements.
Customer Service: Good customer service experience is essential for interacting with both internal and external stakeholders, including utilities and customers.
Meeting Metrics: The candidate must meet weekly metrics and deadlines, ensuring timely onboarding of customers onto the platform.
Work Arrangement: The position is primarily remote with occasional office visits for scheduled meetings.
Candidate Background: Candidates with customer care experience, analytical skills, and the ability to collaborate and provide feedback have historically been successful in this role.
$24 hourly 2d ago
Senior Client Associate
Arthur J. Gallagher & Company 3.9
Greenwood Village, CO jobs
Serve as the go-to person for client support and workflow processes. Assist with creating documents, certificates, and reports using our systems and tools. Help ensure smooth operations and client satisfaction by supporting the production team and cl Client Associate, Client Support, Associate, Senior, Benefits, Client Relations, Technology, Insurance
$37k-55k yearly est. 3d ago
Client Associate
Arthur J. Gallagher & Company 3.9
Walnut Creek, CA jobs
The Branch Client Service Associate I is accountable for delivering high quality and efficient service to both internal and external clients by assisting with the Branch's overall workflow processes and providing routine client support. This role rep Client Associate, Client Service, Associate, Client Support, Benefits, Client Relations, Retail, Insurance
$46k-71k yearly est. 7d ago
Environmental Service Representative (Waste)
The Planet Group 4.1
Orlando, FL jobs
Title: Environmental ServiceRepresentative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical ServicesRepresentative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 3d ago
Customer Service Coordinator
LHH 4.3
Charlotte, NC jobs
LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Serve as the first point of contact for tenants, contractors, and guests.
Manage reception operations and handle inquiries promptly.
Coordinate mailroom activities, including twice-daily mail runs and package notifications.
Maintain service request systems and assist with preventive maintenance tracking.
Support property management with scheduling, expense reports, and vendor coordination.
Assist with tenant communications, event planning, and welcome materials.
Ensure smooth operations across both locations and help standardize processes.
Qualifications
Bachelor's degree preferred.
Commercial Property experience preferred.
Minimum 2 years in a customer-facing role; property management experience is a plus.
Strong communication and organizational skills.
Proficiency in Microsoft Office Suite; Yardi experience preferred.
Professional, polished, and confident demeanor.
Ability to manage multiple priorities in a busy environment.
$29k-37k yearly est. 2d ago
Environmental Service Representative (Waste)
The Planet Group 4.1
New Braunfels, TX jobs
Title: Environmental ServiceRepresentative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical ServicesRepresentative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 1d ago
Client Services Representative
Graham Personnel Services 3.6
High Point, NC jobs
Graham Personnel Services is seeking a Client ServicesRepresentative with strong project management experience to support a Sales Team and maintain client relationships.
The ideal candidate can work independently while also collaborating effectively with team members. This role focuses on coordinating client accounts, ensuring accurate communication with operations, and supporting the continued growth of clients.
This is a temp to hire opportunity with a pay rate of $24-26/hr.
Responsibilities:
Serve as the main contact for assigned client accounts
Maintain and control documentation from the Sales department, including Customer Specification Documents
Handle administrative details for new projects
Support client services on project-based work, troubleshooting, record-keeping, and process improvement
Perform other duties as assigned by supervisor or manager
Qualifications:
Bachelor's degree preferred
Proficient in Microsoft Office
Minimum 1 year of experience in client management; 2+ years preferred
Strong project management skills required
Ability to work independently and collaboratively
Skills:
Strong communication and organizational skills
Detail-oriented with ability to manage multiple tasks
Ability to collaborate across teams to support client needs
$24-26 hourly 4d ago
Customer Service Representative - San Luis, AZ
Advanced Call Center Technologies 4.1
San Luis, AZ jobs
Call Center Representative - Agent
Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt
Customer ServiceRepresentatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer ServiceRepresentatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities:
Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions.
Multi tasks to document while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards.
Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Other duties as requested by management
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Data Entry Accuracy - Good attention to detail and basic computer skills
Communication Skills - Clear communication with employees and customers
Background Check - Must be able to successfully pass a criminal background check
Education and/or Experience:
High School Diploma or GED required
Previous call center experience or assisting customers preferred
Computer Skills:
To perform this job successfully, an individual must have knowledge of:
Good typing skills
Ability to navigate multiple computer screens and applications
~CB
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
$26k-32k yearly est. 3d ago
Customer Service Representative
Bedrosians Tile and Stone 4.1
South San Francisco, CA jobs
You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.
Customer ServiceRepresentatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.
As a customer servicerepresentative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.
Duties
Work cooperatively in team environment
Greet and assist customers with selections and follow-through on their orders
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Answer phone inquiries including over the phone orders
Assist with stock checks, pricing, freight quotes and processing orders
Process P/O's and receivings for product lines
Develop basic understanding of design and color
Resolve customer service issues
Multitask and prioritize work through effective time management
Maintain a neat and organized workspace
Work within the framework of the company's defined policies, procedures, goals, and directives.
Any other duties required of the position
Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:
Gain knowledge of all current and new product lines
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
Comply with all safety policies and protocols
Minimum Qualifications
High School Degree or equivalent
Excellent email and computer skills
Positive attitude
Excellent and professional phone skills
Excellent verbal English communication skills
Detail-oriented
Self-motivated and proactive'willing to take the extra step!
Demonstrate integrity, professionalism, and perseverance
Possess a flexible work schedule
Ability to lift up to 65 lbs.
Prior customer service experience is a plus
Bi-lingual in Spanish a plus
Company Overview
In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.
Values
We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.
Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
$32k-39k yearly est. 7d ago
Customer Service Representative
Bedrosians Tile and Stone 4.1
San Jose, CA jobs
You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.
Customer ServiceRepresentatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.
As a customer servicerepresentative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.
Duties
Work cooperatively in team environment
Greet and assist customers with selections and follow-through on their orders
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Answer phone inquiries including over the phone orders
Assist with stock checks, pricing, freight quotes and processing orders
Process P/O's and receivings for product lines
Develop basic understanding of design and color
Resolve customer service issues
Multitask and prioritize work through effective time management
Maintain a neat and organized workspace
Work within the framework of the company's defined policies, procedures, goals, and directives.
Any other duties required of the position
Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:
Gain knowledge of all current and new product lines
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
Comply with all safety policies and protocols
Minimum Qualifications
High School Degree or equivalent
Excellent email and computer skills
Positive attitude
Excellent and professional phone skills
Excellent verbal English communication skills
Detail-oriented
Self-motivated and proactive'willing to take the extra step!
Demonstrate integrity, professionalism, and perseverance
Possess a flexible work schedule
Ability to lift up to 65 lbs.
Prior customer service experience is a plus
Bi-lingual in Spanish a plus
Company Overview
In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.
Values
We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.
Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
$32k-39k yearly est. 4d ago
Customer Service Representative
Find Great People | FGP 4.0
Camden, SC jobs
Our client, a rapidly growing company in the telecommunications industry, is hiring an Customer Service/Inside Sales Rep for their Camden, SC office.
The ideally candidate will have experience in a high volume call setting with a driven, ambitious mindset and strong work ethic! This is an On-site Direct Hire position.
Responsibilities:
Solicit and sell new or upgrade services to both new and existing customers
Manage sales leads by tracking and following up close new sales and customer upgrades
Work with sales and operations team members to generate sales leads
Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial
Process orders for service installation, activation, or change in service
Take ownership of customer complaints concerning billing or services rendered
Perform other work-related duties as assigned
Qualifications:
High school diploma
1 year of experience in a high volume call setting
Industry experience and sales experience are preferred
Computer literary using multiple systems and monitors
Must have a drive, upbeat attitude and be self-motivated
Good time management and work ethic is essential
Schedule:
Monday through Friday, 8am to 5pm
One Saturday every 2 months remotely
Compensation:
$18-20/hour plus commissions averaging $1,000-2,000 per month
Health, dental, and vision benefits
PTO
401k plan
$18-20 hourly 5d ago
Receptionist/Client Services Representative
Samuel Engineering, Inc. 3.8
Greenwood Village, CO jobs
We are looking for a personable, professional, and highly organized Receptionist and Client ServicesRepresentative to be the welcoming face of our office. This role is ideal for individuals who thrive in a dynamic, team-oriented environment and are passionate about delivering exceptional client experiences.
Success in this role requires excellent communication skills, a personable and friendly demeanor, proficiency in basic scheduling and computer tasks, and the ability to remain composed in a fast-paced setting. A strong customer service mindset is essential to consistently exceed client expectations and contribute to a positive office environment.
Samuel offers unparalleled benefits, including free medical insurance, free dental insurance, free life insurance and free long-term disability. We've frequently earned recognition as a top employer, including repeat awards of USA Today's Top Work Places. Our strong culture supports employees and their families and is the reason many stay for 20+ years.
ESSENTIAL JOB FUNCTIONS
Please note: The job descriptions may not be inclusive of all assigned duties, responsibilities, etc. of the job; duties and responsibilities include, but not limited to -
Receptionist/Client Services
Mobilize resources (e.g., administrative staff, IT Team, etc.) to execute an excellent client experience
Greet and assist clients, visitors, and employees with professionalism and warmth
Maintain a clean, organized, and welcoming reception area
Coordinate client visits and check-ins to ensure a smooth experience
Provide hospitality services such as refreshments, conference room setup, scheduling support and general assistance
Maintain positive client relationships, representing Samuel with integrity and dedication
Monitor and respond to client needs with a service-oriented mindset
Gather feedback and contribute ideas to improve client experience and office operations
Remain calm, flexible, and professional in a fast-paced environment
Maintain and update Samuel resumes for staff as needed for project proposals and business development
Coordinate distribution and management of business access cards and parking passes for employees and visitors
Assist with monthly Samuel newsletters and organize employee celebrations, such as birthdays and work anniversaries
Provide consistent front desk and phone coverage, directing calls and visitors with professionalism
Distribute company-wide communications, including electronic publications updates and internal announcements
Maintain and update emergency evacuation lists, including daily sign-in sheets
Support planning and execution of Lunch & Learn sessions and other employee events
Prepare new hire name plates and welcome materials in coordination with HR
$32k-43k yearly est. 5d ago
Customer Service Representative (Insurance)
Talentburst, An Inc. 5000 Company 4.0
Worcester, MA jobs
Role : ServiceRepresentative - CL Customer Service Center
Duration : 6 Months+
Mode: Hybrid (3 days per week onsite)
Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment
We are actively hiring multiple ServiceRepresentatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA.
We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance)
Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training)
Position Overview/Summary:
As a ServiceRepresentative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items.
Responsibilities/Essential Functions:
Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others.
This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests.
Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails.
Provide timely, quality service to Agents, commercial policy holders, and vendors.
May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests .
Completes certificate of insurance and ID card requests within service level expectations.
After an acclimation period, ServiceRepresentatives are expected to meet a Productivity goal. This goal varies based on focus.
In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc.
All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly.
Key Measures of Success:
Service
Quality
Productivity
Education and Experience:
College degree preferred but not required.
Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service.
Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources.
Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience.
Demonstrated professional telephone etiquette.
Demonstrated ability to work well within a team environment .
#TB_EN
$36k-42k yearly est. 3d ago
Customer Service Representative
Acro Service Corp 4.8
Tempe, AZ jobs
Administrative - Customer ServiceRepresentative I
Duration: 03- months Contract on W2 (Possible extension)
Payrate: $17.30/hr. On W2.
The main function of a customer servicerepresentative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
A typical customer servicerepresentative is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed.
Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage one's time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as MS Outlook or data entry software.
Education/Experience:
High school diploma or GED preferred.
0-2 years customer service related experience required.
$17.3 hourly 2d ago
DoortoDoor Representative
Ascendo 4.3
Floresville, TX jobs
In-Home Sales Specialist / Door-to-Door Representative Job Type: Full-Time | Sales Are you energized by face-to-face sales, motivated by performance, and excited by the challenge of turning conversations into opportunities? We're looking for driven, people-focused In-Home Sales Specialists to grow our customer base through direct community engagement.
This is a door-to-door sales role where you'll serve as a trusted local representative-introducing services, educating customers on value-added solutions, and ensuring a smooth onboarding experience once installations are complete. If you thrive in a fast-paced, goal-oriented environment and enjoy being out in the community, this role offers uncapped potential and clear growth opportunities.
Why This Role Stands Out
Local Impact: Build real relationships in Hillsboro and surrounding communities while representing a growing service provider.
Earning Potential: Competitive base plus monthly performance incentives tied to sales, referrals, and upsells.
Variety & Autonomy: No two days are the same-combine door-to-door outreach, customer conversations, installation support, and community networking.
Career Growth: This role can evolve into leadership, advanced sales, or community engagement positions based on performance.
Training & Development
Paid onboarding and structured sales training to set you up for success
Ongoing coaching, mentoring, and skill development in consultative selling, objection handling, and relationship-building
Clear performance metrics with regular feedback to help you grow and maximize earnings
Opportunities to develop leadership and sales management skills over time
What We're Looking For
Resilient & Self-Motivated: Comfortable hearing "no" and staying focused on the next opportunity
Natural Communicator: Confident, personable, and able to connect with a wide range of customers
Problem-Solver: Thinks on their feet and adapts quickly in live conversations
Goal-Driven: Motivated by challenges, performance targets, and measurable results
Fearless & Energetic: Enjoys working independently in the field and taking initiative
Ready to Build Your Sales Career?
If you're hungry to grow, eager to learn, and motivated by performance-based success, this is your chance to build a rewarding sales career with training, support, and real advancement potential.
Apply today and turn your drive into results.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Bradley Wallace
$31k-38k yearly est. 2d ago
DoortoDoor Representative
Ascendo 4.3
Hillsboro, TX jobs
Are you energized by face-to-face sales, motivated by performance, and excited by the challenge of turning conversations into opportunities? We're looking for driven, people-focused In-Home Sales Specialists to grow our customer base through direct community engagement.
This is a door-to-door sales role where you'll serve as a trusted local representative-introducing services, educating customers on value-added solutions, and ensuring a smooth onboarding experience once installations are complete. If you thrive in a fast-paced, goal-oriented environment and enjoy being out in the community, this role offers uncapped potential and clear growth opportunities.
Why This Role Stands Out
Local Impact: Build real relationships in Hillsboro and surrounding communities while representing a growing service provider.
Earning Potential: Competitive base plus monthly performance incentives tied to sales, referrals, and upsells.
Variety & Autonomy: No two days are the same-combine door-to-door outreach, customer conversations, installation support, and community networking.
Career Growth: This role can evolve into leadership, advanced sales, or community engagement positions based on performance.
Training & Development
Paid onboarding and structured sales training to set you up for success
Ongoing coaching, mentoring, and skill development in consultative selling, objection handling, and relationship-building
Clear performance metrics with regular feedback to help you grow and maximize earnings
Opportunities to develop leadership and sales management skills over time
What We're Looking For
Resilient & Self-Motivated: Comfortable hearing "no" and staying focused on the next opportunity
Natural Communicator: Confident, personable, and able to connect with a wide range of customers
Problem-Solver: Thinks on their feet and adapts quickly in live conversations
Goal-Driven: Motivated by challenges, performance targets, and measurable results
Fearless & Energetic: Enjoys working independently in the field and taking initiative
Ready to Build Your Sales Career?
If you're hungry to grow, eager to learn, and motivated by performance-based success, this is your chance to build a rewarding sales career with training, support, and real advancement potential.
Apply today and turn your drive into results.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Bradley Wallace
$31k-37k yearly est. 2d ago
Right of Way Agent
Universal Field Services, Inc. 4.0
West Odessa, TX jobs
Universal Field Services is hiring Right of Way Agents in West Texas! If you're in Western Texas and ready for your next opportunity, go ahead and apply. We're excited to connect!
If you also have experience handling crop damage claims, that's a big bonus - we'd definitely like to hear about it!
SUMMARY
This position is responsible for negotiating the acquisition of real property interests from affected landowners using standard right of way techniques, effective communication skills, proper legal procedures and client specific criteria by performing the essential duties described herein. This is a safety sensitive position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Reads, understands and interprets maps and construction drawings.
Has understanding of real estate law and terminology.
Has knowledge of sequence of processes required to complete the acquisition.
Skilled in examining public records and determining surface ownership.
Locates owners of land.
Prepares Affidavits as needed (e.g. Descent and Distribution; Identify, Use and Adverse Possession).
Plots property descriptions from public records.
Understands appraisal theory, appraisal processes and property values.
Effectively communicates acquisition processes and requirements and conducts good faith negotiations with landowners to secure agreements.
Maintains accurate records of every contact made with property owner or their representative.
Maintains accurate and detailed parcel files.
Accurately completes all required paperwork in a timely manner to meet deadlines.
Appears as a witness in litigation, as required.
Secures any county, state and federal permits, as needed.
Prepare parcel files for condemnation process, as needed.
Ability and flexibility to work in cooperation with all those assigned to the office.
This position reports directly to the Right of Way Supervisor.