Automotive Store Manager
Store manager job at Big Brand Tire & Service
Job Description
Automotive Store Manager
Pay: $81,100 - $122,540+ annually (base + commissions + monthly bonus + overtime; uncapped upside for top performers)
We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.
Compensation & Benefits
Competitive hourly rate + commission and overtime opportunities
Paid vacation and holidays
Medical, dental, vision, life, and supplemental insurances
401(k) with company match
Employee discounts, referral bonuses and ASE reimbursement
Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.
Automotive Store Manager:
Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
Operate with excellence: cash/POS controls, reporting, audits, and policy adherence
What Makes You a Great Fit
2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
People leader: hires well, coaches often, holds standards, retains talent
Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
Customer-first communicator who builds trust with clear explanations and follow-through
Valid driver's license; able to assist with shop flow (periodic lifting up to 70 lbs)
Open availability, including weekends, to lead the store through our busiest guest-facing hours
Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual.
What Success Looks Like (KPIs you'll own)
Comp sales growth & gross profit dollars
Labor/parts margin health; average RO; alignment & warranty attachment
Technician productivity & efficiency; clocking and MEAL/OT compliance
Inventory accuracy & shrink; safety & audit scores
Team engagement, retention, and bench readiness
About Big Brand Tire & Service
For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.
Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK
Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
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Operations Manager - Day and Night Shift Availability
Phoenix, AZ jobs
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid driver's license with a clean driving record (no DUIs and no more than two moving
violations in the last 3 years).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
Operations Manager - Day and Night Shift Availability
Arizona jobs
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid driver's license with a clean driving record (no DUIs and no more than two moving
violations in the last 3 years).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
Collision Center Manager
Arizona jobs
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
The Line Lead, Paint role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible.
What you'll be doing:
Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
Meet or exceed inventory production goals on a daily, weekly and monthly basis.
Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
Prevent and resolve conflict among team members.
Monitor and ensure adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
Effectively manage multiple associates, including ensuring appropriate employee development and performance management.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
High School Diploma or GED equivalent
Experience using computers
Must be at least 18 years of age
Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process
Demonstrated understanding of our current reconditioning processes and lean principles
Valid unrestricted driver's license with a clean driving record in the last 3 years
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to effectively delegate tasks to team members.
Ability to communicate and interact with others effectively in a professional, courteous manner.
Ability to communicate clearly and concisely, both written and oral.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and on weekends.
Ability to work variable schedule(s) as necessary.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
What we'll offer in return
Full-Time Position with a competitive salary
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Assistant General Manager - ADESA Auto Auction
Arizona jobs
About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA!
Role
As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity.
The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success.
Impact
A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community.
Responsibilities
People Leadership and Team Development
Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration.
Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers.
Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy.
Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources.
Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments.
Business Development
Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible.
Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology.
Ensure the use of marketing tools on selected customer accounts as instructed.
Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department.
Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability.
Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed.
Customer Service
Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs.
Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences.
Operations & Process Execution
Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally.
Inspect work performed by auction operations to ensure that the work conforms to the customer's request.
Compliance and Safety
Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety.
Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed.
Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements.
Skills & Attributes
Excel in a fast-pace, high-pressure environment where speed and quality are paramount
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate polished and professional behavior
Strong communication and presentation skills
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Sales and customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external customers
Forward-thinking; adept and comfortable with change; ability to act as a "change champion"
Detail oriented and consistent in the execution of job duties
Qualifications
High School or GED required
College education preferred
5+ years of people management experience
7+ years of customer service experience
Automotive/auction experience preferred
CRM experience preferred
Must be 18 years of age and have a valid driver's license
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Assistant General Manager - ADESA Auto Auction
Mesquite, TX jobs
About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA!
Role
As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity.
The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success.
Impact
A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community.
Responsibilities
People Leadership and Team Development
Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration.
Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers.
Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy.
Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources.
Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments.
Business Development
Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible.
Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology.
Ensure the use of marketing tools on selected customer accounts as instructed.
Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department.
Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability.
Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed.
Customer Service
Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs.
Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences.
Operations & Process Execution
Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally.
Inspect work performed by auction operations to ensure that the work conforms to the customer's request.
Compliance and Safety
Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety.
Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed.
Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements.
Skills & Attributes
Excel in a fast-pace, high-pressure environment where speed and quality are paramount
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate polished and professional behavior
Strong communication and presentation skills
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Sales and customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external customers
Forward-thinking; adept and comfortable with change; ability to act as a "change champion"
Detail oriented and consistent in the execution of job duties
Qualifications
High School or GED required
College education preferred
5+ years of people management experience
7+ years of customer service experience
Automotive/auction experience preferred
CRM experience preferred
Must be 18 years of age and have a valid driver's license
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Technical Training Manager
San Antonio, TX jobs
THIS IS A HYBRID ROLE BASED OUT OF SAN ANTONIO, TEXAS!!! YOU MUST BE LOCATED IN SAN ANTONIO OR RELOCATE TO SAN ANTONIO FOR THIS OPPORTUNITY!
Required education & experience
High school diploma required; relevant technical certifications or post-secondary education preferred.
Hands-on experience in technical training preparation and instructional delivery
Background in engines, diagnostics, or similar heavy-duty applications
Great communication and facilitation skills
High level of organization and ability to manage training initiatives
Operations Manager
Southaven, MS jobs
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Operations Manager
Gulfport, MS jobs
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Operations Manager
Jackson, MS jobs
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Operations Manager
Hattiesburg, MS jobs
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Operations Manager
Meridian, MS jobs
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Automotive Fixed Operations Manager
Austin, TX jobs
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Job Title:* Fixed Operations Manager *Location:* Austin, TX
*Reports To:* District Manager
*Position Summary* The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers, Technicians, and the home office, ensuring operational excellence and superior customer service.
*Essential Duties & Responsibilities* *Leadership*
* Act as team leader and mentor to Technicians, providing daily guidance and support both in-person and remotely.
* Schedule Technicians and manage workload distribution.
* Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs.
* Hire new Technicians and oversee onboarding for smooth integration into service operations.
* Provide technical support and share best practices to maximize Technician productivity.
* Identify high-potential Technicians and coordinate advanced or cross-training opportunities.
* Deliver balanced, real-time feedback and address performance deficiencies proactively.
* Develop and implement performance improvement plans as needed.
* Conduct formal annual performance reviews.
*Operations*
* Serve as the pivot point between customers, Technicians, and the home office.
* Initiate and maintain business relationships with auctions, rental agencies, and auto dealers.
* Expand service offerings by educating client managers and service writers on reconditioning services (e.g., PDR, bumper and wheel restoration).
* Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis.
* Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities.
* Lead monthly Technician meetings to share company updates and strategic direction.
* Continuously improve personal sales skills and industry knowledge.
*Administrative*
* Ensure compliance with facility regulatory standards and company policies.
* Maintain cleanliness and organization of company supplies, tents, vehicles, and equipment.
* Manage inventory levels and control shop waste.
* Reinforce company expectations regarding professionalism, customer service, and quality standards.
* Prepare operational updates and Technician performance reports.
*Qualifications* *Required*
* Proven experience coaching and managing team performance.
* Ability to manage multiple projects with varying timelines and priorities.
* Strong service orientation and ability to collaborate across sales channels.
* Excellent presentation and communication skills; credible and persuasive communicator.
* Solid understanding of financial results and material cost management.
* Sound judgment and problem-solving skills.
* Knowledge of local and federal environmental, health, and safety regulations.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$55.000 - $60.000 / YearWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Area Operations Manager - Reman
Phoenix, AZ jobs
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
* Area Operations Manager - Wheel Remanufacturing Division *
*Location- Phoenix, AZ*
*Compensation: $70.000 - $80.000/ Year *
An Area Operations Manager - Reman is responsible for overseeing the daily operations of multiple wheel remanufacturing shop locations within a designated area. This role ensures operational excellence, team development, customer satisfaction, and adherence to safety and quality standards. In addition, the Area Operations Manager plays a key role in business development, identifying and securing new customer opportunities to support Dent Wizard's growth strategy. Essential functions include:
*Operational Excellence*
* Oversee daily operations to ensure efficiency, quality, and safety across all locations.
* Address and resolve operational issues promptly, ensuring minimal disruption to service.
* Maintain high standards of cleanliness and environmental health and safety (EHS) at all sites.
*Customer Service & Relationship Management*
* Build and maintain strong relationships with key customers.
* Ensure service delivery meets or exceeds customer expectations.
* Represent Dent Wizard in customer meetings.
* Promote a five-star customer service culture across all teams.
*Business Development*
* Proactively identify and pursue new business opportunities within the assigned area.
* Develop and present proposals to prospective customers.
* Collaborate with marketing team to support lead generation and conversion.
* Expand Dent Wizard's footprint by building relationships with dealerships, collision centers, and other potential partners.
*Talent Acquisition & Workforce Planning*
* Drive recruitment and hiring efforts for area roles in collaboration with HR.
* Identify staffing needs and ensure appropriate coverage to meet operational demands.
* Support onboarding and integration of new hires into the team.
*Leadership & Team Development*
* Foster a positive, inclusive, and productive work environment aligned with Dent Wizard's core values.
* Lead, coach, and develop team members to drive performance, engagement, and retention.
* Facilitate ongoing training and performance evaluations.
*Performance Monitoring & Reporting*
* Track and report on key performance indicators (KPIs) related to productivity, quality, and customer satisfaction.
* Implement continuous improvement initiatives to enhance operational performance.
*Administration *
* Coordinate supplies and parts ordering management
* Troubleshoot most critical operational issues
* Maintain clean, organized work areas that meet DW's compliance (EHS) standards
* Support and adhere to DW's policies and procedures on ethics standards and commitments
* Ensure effective invoicing processes are implemented and maintained
*Other Duties as Assigned*
*Competencies Required*
* Executes with Quality
* Executive Presence
* Reinvents and Innovates
* Customer Focus
* Acquires and Builds Talent
* Grows the business
*Physical Job Requirements*
* Continuous viewing from and inputting data to a computer screen.
* Travel as necessary (
*Drug Policy*
* Dent Wizard is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$70.000 - $80.000 /year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Regional Service Manager - Strategic Deployment (West)
San Francisco, CA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations. Responsibilities Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Pay Disclosure Salary Range for California Based Applicants (Bay Area): $156,200 - $207,030 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for California Based Applicants (Non Bay Area): $143,700 - $190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for Washington Based Applicants: $143,700 - 190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email
Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Auto-ApplyRegional Service Manager - Strategic Deployment (West)
Palo Alto, CA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations. Responsibilities Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Pay Disclosure Salary Range for California Based Applicants (Bay Area): $156,200 - $207,030 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for California Based Applicants (Non Bay Area): $143,700 - $190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for Washington Based Applicants: $143,700 - 190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email
Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Auto-ApplyRegional Service Manager - Strategic Deployment (West)
Los Angeles, CA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations. Responsibilities Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Pay Disclosure Salary Range for California Based Applicants (Bay Area): $156,200 - $207,030 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for California Based Applicants (Non Bay Area): $143,700 - $190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for Washington Based Applicants: $143,700 - 190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email
Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Auto-ApplyManager, Retail & Delivery - Houston (Katy) Service Center
Houston, TX jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary RIV Level: 6 Address: 21021 Campanile Dr, Katy, TX 77449 Rivian is seeking a dynamic and results-oriented field leader who desires the challenge of a new business and the excitement of building something from the ground up. This leader possesses a proven track record of delivering a world class customer and employee experience, demonstrating operational excellence, exceptional leadership skills, and a strong drive for results. The Retail and Delivery Manager will be accountable for creating a highly productive environment in which customers have a meaningful and memorable experience, employees are motivated and engaged, and the business performs and thrives. The ideal candidate will take a customer-first approach, demonstrate a strong drive for competitive sales, thrive in ambiguous and unexpected environments, and tackle challenges with a flexible and solution-oriented mindset. In addition to driving day-to-day execution, you'll collaborate cross-functionally to bring local activations to life, expand our community presence, and continuously refine processes through data-driven insights. With a deep passion for people, you'll lead by example-motivating teams, cultivating culture, and driving measurable results that align with Rivian's mission and values. Responsibilities Ensure that the customer experience is best-in-class across your region: authentic, engaging, educational and aligned with Rivian's core values and culture Drive sales performance and execute strategic initiatives across your location(s) to achieve revenue targets and market share growth Own, track, and deliver on Key Performance Indicators (KPIs), ensuring the team is invested in the related company-wide strategic objectives while driving individual location and employee performance Responsible for ensuring flawless execution across all stages of the vehicle delivery process-including vehicle preparation, customer paperwork, logistics coordination, and final vehicle handoff Partner with Service, Vehicle Operations and other departments to analyze operations and processes to recommend changes that will drive efficiency and lower operating expenses Optimize the staffing model to align resources with customer demand, designing efficient schedules and shift patterns that maximize efficiency and deliver a best-in-class customer experience Collaborate cross-functionally to plan and execute activations, events, and strategies that drive brand awareness, traffic, product education, lead generation, demand generation, retention, and conversion Manage operations in alignment with the financial plan, including revenue plan, payroll budget, and overall store P&L Enforce high fidelity in document execution to prevent errors and safeguard revenue Maintain compliance with all local, state, and federal regulations as well as Rivian company policy and procedures Take on additional projects, duties and assignments as required and/or by request from the leadership Qualifications 5+ years of experience in field sales; 2+ field leadership, preferably multi-unit management Retail, sales, hospitality or similar fields highly preferred; experience in a direct-to-consumer business model and/or commission-based sales organization a plus Strong understanding of the electric vehicle industry, including market dynamics, customer needs, and regulatory considerations Bachelor's degree or equivalent relevant working experience Ability to work a flexible schedule including nights, weekends and/or holidays; ability and willingness to travel up to 75% based on business needs Extensive experience with P&L, POS and CRM software Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management Comfortable operating large, high performance vehicles and conducting demo drives with customers Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver's license isn't in the appropriate state, you must be eligible to obtain one within the first 60 days of employment No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Excellent written and verbal language skills in English, additional languages a plus Strong analytical skills and proficiency in utilizing sales data and metrics Results-driven with a focus on achieving and exceeding sales targets An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment. Outstanding verbal and written communication required Skilled use of project management tools and well versed in memo and presentation building; Confluence, Smartsheet, and MS Office/Google suite Pay Disclosure Salary Range for Texas Based Applicants: $81,800 to $102,300 plus sales commission per plan terms and conditions (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment." Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
5+ years of experience in field sales; 2+ field leadership, preferably multi-unit management Retail, sales, hospitality or similar fields highly preferred; experience in a direct-to-consumer business model and/or commission-based sales organization a plus Strong understanding of the electric vehicle industry, including market dynamics, customer needs, and regulatory considerations Bachelor's degree or equivalent relevant working experience Ability to work a flexible schedule including nights, weekends and/or holidays; ability and willingness to travel up to 75% based on business needs Extensive experience with P&L, POS and CRM software Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management Comfortable operating large, high performance vehicles and conducting demo drives with customers Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver's license isn't in the appropriate state, you must be eligible to obtain one within the first 60 days of employment No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Excellent written and verbal language skills in English, additional languages a plus Strong analytical skills and proficiency in utilizing sales data and metrics Results-driven with a focus on achieving and exceeding sales targets An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment. Outstanding verbal and written communication required Skilled use of project management tools and well versed in memo and presentation building; Confluence, Smartsheet, and MS Office/Google suite
Ensure that the customer experience is best-in-class across your region: authentic, engaging, educational and aligned with Rivian's core values and culture Drive sales performance and execute strategic initiatives across your location(s) to achieve revenue targets and market share growth Own, track, and deliver on Key Performance Indicators (KPIs), ensuring the team is invested in the related company-wide strategic objectives while driving individual location and employee performance Responsible for ensuring flawless execution across all stages of the vehicle delivery process-including vehicle preparation, customer paperwork, logistics coordination, and final vehicle handoff Partner with Service, Vehicle Operations and other departments to analyze operations and processes to recommend changes that will drive efficiency and lower operating expenses Optimize the staffing model to align resources with customer demand, designing efficient schedules and shift patterns that maximize efficiency and deliver a best-in-class customer experience Collaborate cross-functionally to plan and execute activations, events, and strategies that drive brand awareness, traffic, product education, lead generation, demand generation, retention, and conversion Manage operations in alignment with the financial plan, including revenue plan, payroll budget, and overall store P&L Enforce high fidelity in document execution to prevent errors and safeguard revenue Maintain compliance with all local, state, and federal regulations as well as Rivian company policy and procedures Take on additional projects, duties and assignments as required and/or by request from the leadership
Auto-ApplyAccounting Business Manager
San Diego, CA jobs
We are seeking an
Experience Automotive Accounting Business Manager
with excellent leadership skills and a winning attitude. The Accounting Business Manager oversees and assists staff with producing accurate reports, measurements, and financial data for all dealership departments. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will be paid a base salary, with the expected average annual earning in this position to be $114,000 to $150,000.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Specific responsibilities include but are not limited to the following; other duties may be assigned.
Maintain effective practices and procedures to assure timely collection of all data needed to accurately record revenues, expenses, profitability, financial condition, and other critical activities of all dealership departments.
Reconcile all statements and schedules pertinent to maintaining accurate end of the month data; continually strives to improve data integrity and information report throughout the dealership.
Prepare financial statements; cash management reports; tax reports and payments; payroll disbursements and reports; cash disbursements; cash receipt registers; standard, fixed and adjustment general ledger entries; bank deposits and reconciliations; inventory reports and reconciliations; fixed asset reports and depreciation schedules; and other critical data, registers, and reports in an accurate and timely manner.
Effectively communicate operating policies and procedures; assure compliance with all company, DMV, federal, and state requirements.
Continually monitor and analyze financial and other critical data and activities for compliance with operating policies; identify variances and implement corrective actions as applicable.
Approve payments and sign checks.
Support dealership, staff and client questions.
Review pertinent financial data with department heads.
Attend regularly schedules meetings at dealership to discuss financial issues.
Recruit, employ, develop, maintain, and effectively schedule a trained and productive staff capable of perform departmental functions in a highly accurate and timely manner.
Regularly evaluating employee performance; identifying deficiencies and using corrective actions, providing training as applicable.
Qualifications
Strong Leadership abilities and people skills that contribute to effective communication in managerial responsibilities and in creating a positive work environment.
Education and/or experience in accounting.
Management experience.
Extensive knowledge of accounting principles and financial analysis.
Skills reflective of mathematical competence and reasoning ability.
Excellent written and verbal communication skills.
Strong computer knowledge; proficiency in Microsoft applications.
Organizational and multi-tasking abilities.
Professional personal appearance & punctual.
Follows directions from a supervisor.
AVRs Experience a plus
Ability to provide quality customer service
Willingness to take initiative and ability to work independently
Ability to perform job responsibilities and meet deadlines easily
Being proactive in your job responsibilities, career, business growth and daily development
Interacts effectively with co-workers.
Great Attitude & high energy personality
Clean driving record/ valid CA drivers license.
High school diploma or equivalent/ some college preferred.
Previous experience in a high-volume Automotive Business Office environment a Huge PLUS!!
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyAutomotive Store Manager
Store manager job at Big Brand Tire & Service
Job Description
Automotive Service Manager
Pay: $90,167.00 - $137,120.00+ annually (base + commission + monthly bonus + overtime)
We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.
Compensation & Benefits
Competitive hourly rate + commission and overtime opportunities
Paid vacation and holidays
Medical, dental, vision, life, and supplemental insurances
401(k) with company match
Employee discounts, referral bonuses and ASE reimbursement
Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.
Service Manager:
Lead the service team - train, coach, and motivate techs & advisors to perform at their best
Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
Drive store performance by hitting and exceeding sales & service targets
Partner with Store Manager on daily operations, scheduling, and compliance
Keep the shop efficient, safe, and aligned with company standards
Ensure every customer gets world-class service that builds loyalty and trust
What Makes You a Great Fit
At least 1-3 years of experience in automotive service management or retail repair leadership
Strong background in service sales (tires, brakes, maintenance, or mechanical)
Proven ability to lead a team in a high-volume, fast-paced environment
Excellent communication and problem-solving skills
Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job)
A self-starter who thrives on results, accountability, and growth
Open availability, including weekends, to lead and support the team during peak business times
About Big Brand Tire & Service
For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.
Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK
Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
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