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Bilingual customer service jobs in Macon, GA - 319 jobs

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  • BDC Customer Care Specialist

    Hutchinson Technology 4.4company rating

    Bilingual customer service job in Macon, GA

    Responsibilities: The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following; Handle all guest inquiries with a focus on 100% guest satisfaction. Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford. Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. . Gather and track all guest data as directed; accurately enter into BDC database. Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives. Work in close proximity with other Service BDC Representatives in a team based environment. Facilitate timely follow up on all inquiries as directed by management and/or procedures. Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts. Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests. Participate in departmental and dealership meetings; other duties as assigned by management. Qualifications: Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must. Proficient in basic math and writing skills. Proven customer service track record or obvious desire to provide next level customer service. Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!). Pass drug testing, background investigation/interview and pre-employment assessment. Benefits: Competitive Pay Plan Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday Internal Promotion Opportunities and Ongoing Training Employee Discounts About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $31k-36k yearly est. Auto-Apply 60d+ ago
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  • Customer Service

    Arnold Family of Restaurants, LLC

    Bilingual customer service job in Macon, GA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $29k-62k yearly est. 8d ago
  • Continuous Care Engagement Specialist

    3:15

    Bilingual customer service job in Macon, GA

    Job Description 3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly 29d ago
  • Service (Maintenance) Specialist - Austin Chase

    Capital Square

    Bilingual customer service job in Macon, GA

    Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits. Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020. Summary The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living's standards for cleanliness, appearance, safety and overall functionality. Primary Responsibilities Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem Makes repairs in accordance with established policies, procedures, safety standards and code requirements Prepares vacant units for leasing and new move-ins Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work Assists in maintaining the grounds, common areas and amenities by picking up trash and debris Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed Assists in conducting routine and periodic property inspections to identify safety and risk management concerns Responds courteously to questions and requests, staying calm when addressing and resolving customer problems Keeps the property in good repair and communicates concerns about the physical needs of the property to management Knowledge and Skills Requirements High School Diploma or GED (General Education Diploma) Demonstrated ability to apply principles of logical thinking to define and correct problems Excellent organizational skills and a customer service mindset Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts A positive, motivating and team-oriented attitude A desire to exceed in a very competitive environment Work Hours Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply. Work Location Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous. Compensation and Benefits Competitive wage and Performance-Based Bonuses 100% Employee Paid Healthcare Premiums $35/Per Paycheck Cell Phone Reimbursement 120 Paid Time Off (PTO) Hours 20% Housing Discount Professional development opportunities Equal Opportunity Employer At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
    $30k-52k yearly est. 1d ago
  • Customer Service Advisor

    Warner Robins 21-04

    Bilingual customer service job in Warner Robins, GA

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 17d ago
  • Customer Service and Sales Reps Needed for Retail Position

    Dotcom Marketing

    Bilingual customer service job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are actively seeking event marketing representatives with a strong customer service focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customer service. We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement. Compensation is HOURLY + COMMISSION ! Qualifications Strong organizational skills and ability to network professionally Sales or customer service experience Desire for advancement opportunities We are BEST-IN-CLASS and need the best people working with us! Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 3d ago
  • Customer Service Representative - Macon, GA

    Kedia Corporation

    Bilingual customer service job in Macon, GA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 3d ago
  • Customer Service Representative

    Quipt Home Medical

    Bilingual customer service job in Macon, GA

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Interview Hunters

    Bilingual customer service job in Macon, GA

    We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service / Sales Representative

    Rnr Tire Express and Custom Wheels

    Bilingual customer service job in Macon, GA

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. Bilingual is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates * Bilingual is highly desirable. Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Bilingual customer service job in Hilltop, GA

    Client Service Representative Schedule: Part-time Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to high-quality patient care and exceptional client service. Our accreditation reflects our dedication to consistent standards, clear communication, and a positive experience for both clients and pets. Position Summary We are seeking a friendly, organized part-time Client Service Representative to support our front-desk operations. This role is ideal for someone who enjoys working with people, multitasking, and contributing to a smooth, welcoming clinic environment. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $25k-32k yearly est. Auto-Apply 9d ago
  • Customer Service Rep(04188) - 2699 Watson Blvd

    Domino's Franchise

    Bilingual customer service job in Warner Robins, GA

    Title Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check.
    $25k-33k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jake Stanley-State Farm Agent

    Bilingual customer service job in Griffin, GA

    Job DescriptionBenefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jake Stanley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 14d ago
  • Customer Service Rep

    Ryland Environmental

    Bilingual customer service job in Centerville, GA

    About the Role:
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Parking Services Specialist

    Fort Valley State University 3.8company rating

    Bilingual customer service job in Fort Valley, GA

    FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year. ESSENTIAL DUTIES/RESPONSIBILITIES: Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards. Maintain databases to provide accurate information and reports weekly. Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures. Compile and verify weekly/monthly reports within specified deadlines. Manage accounts payable for all purchases. Manage invoicing to third party vendors and ensure payment is made. Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases. Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale Assist with towing and booting of vehicles in FVSU parking lots. Assist FVSU public safety officers and security guards as needed. Assist with various citation collection efforts as directed by management. Perform other related duties as assigned. MINIMUM QUALIFICATIONS High School Education or GED required Valid Georgia driver's license and meet driving record criteria established by the Department Excellent written and verbal communication skills Excellent decision-making skills and the ability to think and act quickly PREFERRED QUALIFICATIONS Minimum of two years of relevant experience, preferable in parking. Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies. Must be able to operate efficiently and effectively in a fast-paced, changing environment. Ability to communicate effectively, orally and in writing. Experience working on a college campus KNOWLEDGE REQUIRED BY THE POSITION Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required. Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary. Ability to make sound decisions based on good judgment on a frequent basis Skilled in conflict resolution and avoidance, and have exemplary public relations skills COMPLEXITY/SCOPE OF WORK Work is performed primarily outdoors, and may require exposure to extreme weather conditions Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions Requires weekend, holiday, and shift work Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help PHYSICAL DEMANDS/WORK ENVIRONMENT Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc. Requires long periods of walking, standing, and sitting Requires the ability to defend oneself or a member of the community in exigent circumstances USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************* Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at *********************************************** .
    $31k-36k yearly est. 60d+ ago
  • Customer Service Rep - Thomaston, GA 1st Shift

    Ranews Companies

    Bilingual customer service job in Thomaston, GA

    Now Hiring - Customer Service Representative Ranew's Companies is seeking a Customer Service Representative to join our growing team in Thomaston, GA. As a customer service representative at Ranew's you will serve as the primary liaison between the company and our major customers. You will work in a high paced environment and need to possess the ability to prioritize tasks, communicate efficiently and effectively while driving action within the organization. This is a key role within the company, assuring that we understand our customers' requirements and enabling our operations teams to exceed those expectations. Location: Thomaston, GA Salary: $14 - $16 / hour (starting pay is based on experience and shift) Job Type: Full-Time | 1st Shift Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K Customer Service Representative Responsibilities: Providing outstanding customer service for all customers by utilizing in-depth knowledge of company products and processes. Manage all aspects of customer orders and follow-up to ensure timely completion. Ensure production schedules align with customer priorities. Respond to customer inquiries, concerns or issues. Work internally to ensure that actions are taken to satisfy requests made by the customer. Customer Service Representative Qualifications: Outstanding verbal and written communication skills required. Excellent computer skills required, including familiarity with Microsoft Office applications. Attention to detail High degree of customer focus Experience working with ERP or other planning systems preferred
    $14-16 hourly 10d ago
  • Continuous Care Engagement Specialist

    3:15

    Bilingual customer service job in Warner Robins, GA

    Job Description 3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly 10d ago
  • Service (Maintenance) Specialist - Macon-Warner Robins or Middle Georgia

    Capital Square

    Bilingual customer service job in Warner Robins, GA

    Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits. Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020. Summary The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living's standards for cleanliness, appearance, safety and overall functionality. Primary Responsibilities Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem Makes repairs in accordance with established policies, procedures, safety standards and code requirements Prepares vacant units for leasing and new move-ins Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work Assists in maintaining the grounds, common areas and amenities by picking up trash and debris Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed Assists in conducting routine and periodic property inspections to identify safety and risk management concerns Responds courteously to questions and requests, staying calm when addressing and resolving customer problems Keeps the property in good repair and communicates concerns about the physical needs of the property to management Knowledge and Skills Requirements High School Diploma or GED (General Education Diploma) Demonstrated ability to apply principles of logical thinking to define and correct problems Excellent organizational skills and a customer service mindset Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts A positive, motivating and team-oriented attitude A desire to exceed in a very competitive environment Work Hours Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply. Work Location Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous. Compensation and Benefits Competitive wage and Performance-Based Bonuses 100% Employee Paid Healthcare Premiums $35/Per Paycheck Cell Phone Reimbursement 120 Paid Time Off (PTO) Hours 20% Housing Discount Professional development opportunities Equal Opportunity Employer At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
    $30k-52k yearly est. 7d ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Bilingual customer service job in Macon, GA

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 60d+ ago
  • Customer Service and Sales Reps Needed for Retail Position

    Dotcom Marketing

    Bilingual customer service job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are actively seeking event marketing representatives with a strong customer service focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customer service. We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement. Compensation is HOURLY + COMMISSION ! Qualifications Strong organizational skills and ability to network professionally Sales or customer service experience Desire for advancement opportunities We are BEST-IN-CLASS and need the best people working with us! Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 60d+ ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Macon, GA?

The average bilingual customer service in Macon, GA earns between $22,000 and $36,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Macon, GA

$28,000
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