Bilingual customer service jobs in Saint Charles, MO - 1,244 jobs
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Customer Service Associate II
Bausch + Lomb 4.7
Bilingual customer service job in Saint Louis, MO
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Objectives:** This position is responsible for processing implant cards returned to Bausch + Lomb which includes processing unbilled implant Purchase Orders, maintenance of Physician information, and helping to identify and resolve problems. As part of the Customer Operations department, this position will also share responsibility for providing superior customer satisfaction by responding to customer or sales representative inquiries for products in the Surgical Division.
**Responsibilities**
Provide support for set-up and changes to accounts in customer master database including: working with CustomerService, Sales and Credit teams.
Implant card preparation, scanning, and maintenance.
Administer weekly reports for unbilled data and provide supporting information where necessary to collect purchase orders from customers. Implant card preparation, scanning, and maintenance.
Maintenance of customer contacts through SFDC.
Assist Sales, CustomerService and the regional team as necessary.
Must be able to establish a thorough understanding of our products and communicate information accordingly.
Must be able to employ customerservice skills to assist the customer and internal Sales representatives in difficult situations.
Support all business aspects in accordance with GAAP, ISO, SOX and FDA standards and requirements.
**Requirements:**
High School Diploma.
Minimum 2 years CustomerService experience.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
Demonstrate excellent organizational skills along with the ability to handle multiple tasks.
Strong Communication skills required (verbal and written). Must be detail oriented.
Must be dependable and consistent on attendance.
Experience working with data within database environments.
**Preferred Qualifications:**
Some college
Experience working in a regulated industry such as medical device or healthcare.
**We offer competitive salary & excellent benefits including:**
+ Medical, Dental, Eye Health, Disability and Life Insurance begins on your hire date
+ 401K Plan with company match and ongoing company contribution
+ Paid time off vacation (3 weeks - prorated upon hire), floating holidays and sick time
+ Employee Stock Purchase Plan with company match
+ Employee Incentive Bonus
+ Tuition Reimbursement (select degrees)
+ Ongoing performance feedback and annual compensation review
This position may be available in the following location(s): [[location_obj]]
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and $000,000.00] [or $00.00 - $00.00 per hour]. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement (******************************************************************************************************** .
Our Benefit Programs:Employee Benefits: Bausch + Lomb (*****************************************
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
$34k-39k yearly est. 2d ago
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Vietnamese/Korean Bilingual Customer Support Representative
Blinkrx
Bilingual customer service job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customerservice or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
$30k-39k yearly est. 2d ago
Customer Support Representative
Insight Global
Bilingual customer service job in Saint Louis, MO
Title: Customer Support Representative
Duration: 12 month contract + possible extensions
Required Skills & Experience
Must go onsite 5 days/week
Must be able to complete Missouri fingerprint check.
Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk).
1+ years of experience in call center or related field.
Associates Degree or Bachelors degree
Active listening skills and excellent communication.
Attention to detail and organizational skills.
Reliability.
Data Entry experience
Experience with Excel, Outlook and Word
Plus but not required:
Genesys software experience.
Experience with Salesforce or similar CRM.
Experience with SharePoint.
Background in childcare/health.
Government background.
Bilingual
Job Description
Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays.
Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds.
Utilize call center software, specifically Genesys Cloud Services, for daily tasks.
Ensure calls are handled efficiently and effectively.
Answer basic questions about childcare based on state program training.
$30k-39k yearly est. 4d ago
Customer Service Representative | Part-Time | Centene Community Ice Center
AEG 4.6
Bilingual customer service job in Maryland Heights, MO
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The CustomerService Representative is responsible for the Front Information Desk. This is where the CustomerService Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The CustomerService Representative also performs a variety of other support for the administration office, staff and the facility in general.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
Responsibilities
Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers.
Responds to inquiries regarding services, facilities, programs and events.
Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
Operates computerized public information and reservation systems in an efficient and accurate manner.
Responds to customer inquiries via telephone, in person and/or in writing as required.
Performs a variety of office clerical support activities.
Keeps supervisor and other appropriate staff informed of problems or other matters.
Interpret and enforce ice arena rules for customers.
Collect fees and record in software.
Qualifications
Must be 18 years of age, or older.
Ability to work a flexible schedule based on events, including long hours, nights, weekends and
holidays as needed.
Excellent customerservice.
Ability to follow basic instruction and direction.
$15 hourly 2d ago
Customer Support Specialist
Balchem Corporation 4.2
Bilingual customer service job in Maryland Heights, MO
Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ BCPC) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit ***************
POSITION SUMMARY:
This position handles all order processing for current accounts as well as new business while providing support to all managers for sales reporting, projects and other sales requirements needed.
ESSENTIAL FUNCTIONS:
Responsible for responding to all E-mail, Fax, or Telephone inquiries of product, price, shipping costs, and documentation
Proactively follow-up with customers on inquiry status
Proactively seek orders based upon inquires and prior demand
Process Orders:
Responsible for assigning shipping and payment terms including credit applications if required
Updates all customer specific order instructions
Enters all orders into the ERP system
Works with production for Forecast/inventory needs
Responsible for all credits processed, tracking unauthorized customer deductions and filing freight claims for all damaged shipments
Communicates all critical information regarding customer complaints, quality and or micro issues, return, inventory needs etc. to the appropriate people
Reviews all past due invoices, makes collection calls if accounting is unable to receive a response
Performs all other duties as requested by management staff
Comply with all policies and procedures of the Corporation
REQUIREMENTS:
Proactive, communicative, pleasant and thorough email and telephone skills
Experience and success working with customers
Knowledge as user of ERP system
Independent, proactive and accuracy in responsibilities
College degree preferred, but High School diploma or GED acceptable
Manufacturing experience preferred
#IN
Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.
$32k-40k yearly est. 2d ago
Customer Service Representative
Carshield
Bilingual customer service job in Saint Peters, MO
CarShield is seeking talent to join its growing CustomerService team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customerservice skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use!
Reporting to the CustomerService Manager, this position is responsible for:
Answering inbound calls from existing customers.
Assisting customers with general inquiries, making payments, and questions regarding claims.
Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.
Working with finance and administration.
Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
Maintaining current knowledge of products and services offered.
Other tasks as assigned.
Pay Rate and Benefits for CustomerService Representative:
$17-19/hour, plus performance bonus! (Average ~$20/hour).
Group Insurance (Medical, Dental, Vision, Life, etc.).
401k with Employer Match.
Paid Time Off at 6 months.
Discounted CarShield policies.
Discounted Tuition at Lindenwood University.
Professional Development Opportunities.
Basketball, table tennis, billiards, and other recreation on-site.
Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
And more!
Requirements
Requirements for CustomerService Representative:
Ability to work on-site at our headquarters in St. Peters, MO.
Strong attention to detail and the ability to follow directions.
Ability to present oneself well over the phone.
Excellent customerservice skills.
Strong communication skills.
Highly coachable.
Ability to effectively multi-task.
1+ years' experience in a call center environment.
Basic computer and typing skills.
Must be able to be licensed by the State of Missouri (application process and fee supported by company).
Bilingual (English/Spanish) a plus.
Salary Description
$17-19 per hour, plus bonus
$17-19 hourly 2d ago
Customer Service Representative - State Farm Agent Team Member
Carmen Wilson-State Farm Agent
Bilingual customer service job in Fenton, MO
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a CustomerService Representative - State Farm Agent Team Member with Carmen Wilson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Bradford O'Neil-State Farm Agent
Bilingual customer service job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of CustomerService Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Anthony Luster-State Farm Agent
Bilingual customer service job in Saint Louis, MO
Benefits:
Incentive travel
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
About our Agency:
We're proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do.
New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones-whether it's a birthday or work anniversary-because your journey with us matters.
We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you're looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we'd love to have you on our team!
Your Role and Responsibilities:
Build and maintain lasting relationships with our valued customers.
Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options.
Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services.
Ensure customer satisfaction through proactive follow-up and problem-solving.
What We're Looking For:
A genuine interest in marketing products and services based on customer needs.
Exceptional communication skills - written, verbal, and listening.
A people-oriented mindset with strong attention to detail.
Proactive problem-solving abilities.
The ability to learn and adapt to computer functions.
A team player who thrives in a collaborative environment.
$27k-35k yearly est. 2d ago
Customer Service Sales Representative
Altyn Marketing LLC
Bilingual customer service job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customerservice
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customerservice or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 18d ago
Client Services Support Representative
Blitt & Gaines P.C 3.6
Bilingual customer service job in Saint Louis, MO
Job Title: Client Services Support Representative
The Client Services Support Representative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow.
The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates.
Essential Duties:
Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately.
Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters.
Process settlement approvals, documentation updates, and follow-up actions within required timelines.
Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly.
Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance.
Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently.
Navigate multiple software systems, screens, and workflow tools efficiently.
Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment.
Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions.
Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications.
Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve.
Ensure all work is completed reliably, consistently, and within expected timeline.
Knowledge, Skills and Abilities:
High school diploma or equivalent required; some college preferred.
Proficiency with computers, data-entry systems, and Microsoft Office (Excel, Outlook, Word) is required.
Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred.
Strong reliability and consistent attendance are essential.
Comfort working in a fast-paced, high-volume environment with frequent updates and process changes.
Ability to learn new systems, tools, and workflows quickly and apply them with confidence.
Ability to follow instructions and documented procedures precisely.
Effective written and verbal communication skills.
Strong organizational and time-management skills.
Ability to work effectively as part of a team.
What We Offer:
Competitive base pay
Paid Time Off (PTO) and Paid Holidays
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
Short-Term Disability
401 (k) retirement plan
Profit sharing
Professional Growth and Advancement Opportunities
Join Our Team
At Blitt & Gaines, P.C., we are committed to a supportive, high-performance, and inclusive workplace. If you value consistency, accuracy, and the ability to grow within a dynamic environment, we encourage you to apply today.
$27k-36k yearly est. 2d ago
BLV - Airport Operations Center Operator
Avports LLC
Bilingual customer service job in Mascoutah, IL
Airport Operations Center Operator REPORTS TO: Airport Operations Supervisor/ARFF Captain AIRPORT: Mid America St. Louis Airport The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport.
SKILLS AND KNOWLEDGE
Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards.
Must have ability to understand and carry out instructions.
Must be able to achieve or meet all training required and TSA 1542.
Must achieve and maintain knowledge and skills related to airport operations, and related security duties.
Ability to remain calm during stressful situations which may involve life-safety incidents
DUTIES
Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned.
Answering multi-line phone systems
Monitoring and communicating on radio frequencies
Monitor airport-wide fire alarm system
Operate and Monitor CCTV system
Accurately maintain daily logs
Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities.
Maintain all tools and equipment in good working condition.
Accurately prepare reports as required.
Assist in controlling vehicular and pedestrian AOA entry
Maintain surveillance of the terminal and other buildings and provide general security of the Airport.
Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator.
Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM.
As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance.
PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS
To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least eighteen (18) years of age.
Must be a citizen or lawful resident of the United States.
Must possess a high school diploma or equivalent.
Must possess a valid motor vehicle operator's license throughout the employee's employment.
Must pass a Transportation Security Agency (TSA) background check.
A felony Driving Under the Influence (DUI) conviction will be disqualifying.
Must be able achieve or have and maintain a current CPR and AED certification.
Position involves shift work.
COMPENSATION
Competitive compensation package.
NON-DISCRIMINATION COMMITMENT
Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity.
Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Infrequent US Domestic travel may be required.
COGNITIVE DEMANDS
Attention to detail and focus on quality
Highest levels of integrity
Ability to inspire, lead and motivate people, including him/herself and others
Ability to gain and maintain trust among customers, staff, and stakeholders
Ability to negotiate and gain consensus
Ability to manage and resolve conflict in a productive way
Calm, tactful, respectful, and diplomatic character
Ability to work under situations of stress and with limited resources
Excellent teamwork capabilities
High degree of emotional intelligence and empathy
REFERENCES
Up to three positive references from previous employers and/or supervisors may be required
$26k-35k yearly est. 3d ago
Customer Service Representative(Account Management)
AZZ 4.3
Bilingual customer service job in Saint Louis, MO
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customerservice, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customerservice/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our St. Louis, MO HQ office and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist in sales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customerservice or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customerservice & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$29k-35k yearly est. 2d ago
Customer Support Center Agent I
First Mid Bank & Trust 4.0
Bilingual customer service job in Saint Peters, MO
Customer Support Center Agent I Location: St. Peters, MO
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customerservice standards.
Servicecustomers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customerservice experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.
Skills:
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Pay Range: $18.00 - $19.62 per hour Apply for this Position
$18-19.6 hourly 2d ago
Customer Service Supervisor
Roha
Bilingual customer service job in Saint Louis, MO
From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives.
We are hiring CustomerService Supervisor
Candidates must be based in St. Louis
5 days Working
Reporting to Operations Manager
Essential Duties and Responsibilities
Order Processing
Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals
Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates
Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team
Ensure accuracy with all EDI order processing and invoice submissions
Customer Communication
Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution
Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team
Internal Coordination
To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders.
Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions.
Team Supervision
Monitor and document any performance, attendance, or conduct issues within the team as per company policies.
Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism.
Track and evaluate performance of each customerservice representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews.
Prepare and review reports on customerservice performance metrics as designed by the operations manager monthly
Perform additional duties that may be assigned by Management
Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
$32k-45k yearly est. 2d ago
Clinic Service Rep
BJC Healthcare 4.6
Bilingual customer service job in Saint Louis, MO
Additional Information About the Role
BJC is looking to hire a Clinic Service Rep!
Apply today!
Additional Preferred Requirements
Hybrid Role with Day time hours
Monday - Friday with no weekends and holidays
Job Duties - Processing referrals, schedule office visits and testing, Track and update referrals, review and respond to EPIC tasks
This individual will also cover for medical assistance clinics responsibilities (M, Tues, Wed) and have communication with patients and medical staff.
Daily Pay!
Overview
Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Heart and Vascular Administration department supports the structure for the Heart and Vascular Program and drives the strategic goals and priorities.
Preferred Qualifications
Role Purpose
Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values.
Responsibilities
Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage.Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more.
Minimum Requirements
Education
High School Diploma or GED
Experience
Supervisor Experience
No Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary.
* Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
$30k-34k yearly est. 2d ago
Slot Service Specialist/Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles 4.6
Bilingual customer service job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$28k-33k yearly est. 4d ago
Contact Center Representative (Bilingual Spanish)
First Bank 4.6
Bilingual customer service job in Saint Louis, MO
First Bank Service Center Rep -- Tier 2
Our Service Center Representatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from multiple channels.
What You Will Be Doing
Support more complicated service requests that require more time, experience and knowledge on a particular product or service.
Identifies cross-sell and referral opportunities for the expansion of the product and service relationships including additional account relationships as well as other products and services offered by the bank.
Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding them to specialized Service Representative experts (Tier-3 and above) if needed.
Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions.
Contributing to the accomplishment of individual, team and First Bank performance goals
High school diploma or general education degree (GED) required
A minimum of 2 years client service experience and/or training, preferably in a banking environment; or equivalent combination of education and experience.
Previous contact call center experience preferred.
Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required.
$30k-33k yearly est. 3d ago
Member Service Representative (Full-Time) - O'Fallon
Navy Federal Credit Union 4.7
Bilingual customer service job in OFallon, IL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 1140 Central Park Drive Suite 106 O'Fallon, Illinois 62269
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$32k-39k yearly est. 3d ago
Client Experience Specialist
Auffenberg-ADG
Bilingual customer service job in Shiloh, IL
Client Experience Specialist Unlimited Earning Potential - $42K+ Commission 5-Day Work Week | Paid Training | Full Benefits | Career Growth Auffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. Whether you've worked as a bank teller, bartender, retail associate, call center representative, door-to-door sales rep, or in any other customer-focused role - your ability to make people feel valued is exactly what we're looking for. We strongly encourage recent college graduates and those with prior military experience to apply. We value the discipline, teamwork, and communication skills these backgrounds bring. We don't just sell cars - we build relationships. Our customers trust us to listen, guide them through the process, and make their time with us enjoyable and productive. We also value our employees' time, offering a structured 5-day work week, ongoing training, and a clear path for advancement. Many of our leaders started in this very role! What You'll Do
Build genuine relationships with customers through active listening and clear communication
Learn and present vehicle features, benefits, and options in a way that's easy to understand
Work closely with managers, teammates, and our business development team to ensure customers have a seamless experience
Follow up with customers and maintain connections for future needs
Help us maintain Auffenberg's reputation for integrity, service, and customer care
What We're Looking For
Motivated, professional, ready to learn and grow (recent grads and prior military encouraged to apply!)
Friendly, engaging personality with strong people skills
Previous experience in customer-facing roles (teller, bartender, retail, call center, service industry, etc.) a plus
Excellent communication skills, both verbal and written
Team-oriented with a strong work ethic and positive attitude
Comfort using technology and CRM tools to stay organized
What We Offer
Income potential of $42K+ annually with commission and bonuses
5-day work week (we respect your time!)
Paid training and ongoing professional development
We promote from within - real career growth opportunities
Full benefits: 401(k), health, dental, PTO, employee discounts
A culture that values people first - both customers and employees.
Family First Organization
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
How much does a bilingual customer service earn in Saint Charles, MO?
The average bilingual customer service in Saint Charles, MO earns between $24,000 and $38,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Saint Charles, MO