Billing specialist jobs in Ankeny, IA

The Corporate Skilled Nursing Billing Consultant & Trainer position is responsible for the skilled nursing billing process development, review, and auditing of best practices across all Life Plan communities. This role serves as the company's subject matter expert on healthcare billing and provides education, training, and consultation on best practices and regulatory compliance. Experience is Everything; At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors. What you'll do: * Conduct skilled nursing billing process reviews, audits, and assessments at Life Plan communities owned or managed by LCS. During and after the audit, share findings and best practices with community staff. * Maintain knowledge and compliance with federal, state, and local regulations related to healthcare billing. Evaluate changes to regulations that impact skilled nursing and billing processes and policies. Develop implementation, training, and education plans to ensure compliance with these changes. * Develop and maintain healthcare billing training materials for the following audiences: Directors of Operations Management, Executive Directors, Administrators, Accounting Directors, MDS Coordinators, Admissions, Billing Specialists, and LCS corporate leadership. * Collaborate with Healthcare Billing and Accounts Receivable Manager to understand accounts receivable trends for Life Plan communities and root cause to determine where education, guidance, or assistance is needed to achieve benchmark for accounts receivable. Develop a strategy and training plan for billing specialists to successfully achieve benchmark expectations. * Partner with OneEHR team to optimize revenue cycle software to support all key healthcare billing functions. * Partner with other corporate departments to provide education, guidance, and best practices related to healthcare billing, revenue cycle management, and effect of roles within the skilled nursing facility. * Review denials, ADRs, and appeals to identify trends and opportunities for additional training, education or process changes. * Research via publications and websites governmental regulations, Medicare, and other payer guidelines to assist with billing questions and develop/maintain training materials. * Participate in onboarding and disengagement calls (as needed) for communities as the healthcare billing subject matter expert. * Engage in various task forces as needed to support organizational priorities. * Perform other duties and essential functions as needed. What we're looking for: * Bachelor's degree preferred with a minimum of 6 years related experience required. * Senior living billing experience preferred. * Excellent verbal and written communication skills required. * Must have the ability to present complex information to audiences in clear and concise manner. * Strong time management, organizational skills, and attention to detail required. * Ability to analyze data and provide recommendations in a succinct manner. Why Join Us? * Industry Leader. * Inclusive & collaborative culture. * Top Workplace USA. * Top Workplace Iowa. * Charity and community involvement. * Outstanding advancement opportunities. * Ongoing career development. Benefits Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave. Our Commitment LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: ************************* Additional Information Travel frequency: 0-10% Estimated Salary: $96,000 - $120,000 The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors. A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED. LCS IS AN EQUAL OPPROTUNITY EMPLOYER.

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations. * Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes. * This position will also serve as a resource for registration, scheduling, and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical Experience in a medical office setting is preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental, and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days, and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles, and transparent communication

Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment. A Typical Day for a Medical Billing Specialist at our Network Support Center: Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims. Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance. Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections. Handle delinquent accounts and resolve credit balances. Maintain confidentiality of client and organizational information. Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies. Update HCPC and RUG rates, PDPM and maintain billing software tables. Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations. Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information. Perform other duties as assigned, participate in projects, and collaborate with team members effectively. What You'll Bring: 4-5 years of healthcare billing experience. Ability to manage multiple functions and schedules under pressure with changing priorities. Strong organizational skills and ability to meet billing deadlines. Excellent communication skills, both verbal and written, with clients, vendors, and team members. Professionalism in work ethic, attitude, and etiquette. Collaboration with internal and external resources while maintaining confidentiality. Attention to detail and the ability to work well in a team-oriented environment. Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively. Open Shift Available: Monday-Friday, 8am-4:30pm Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience. Community Location: 5508 NW 88 th Street. Johnston, IA. 50131 What We Offer We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide: Health & Wellness: Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). Discounted wellness center memberships and cash incentives for healthy habits Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: Scholarship Assistance: Up to $3,000/year Tuition Reimbursement: Up to $1,500/year Educational Discounts: 18% off tuition at Purdue University Global Ongoing leadership training and development pathways Extra Perks: Referral Bonus Program - bring your friends and earn rewards Recognition and appreciation programs that highlight your impact A workplace culture that prioritizes respect, teamwork, and support Why Choose WesleyLife? WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We're excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.

**Utilization Management Representative II** must reside in Iowa. **_Virtual:_** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **Utilization Management Representative II** is responsible for managing incoming calls, including triage, opening of cases and authorizing sessions. **How will you make an impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Obtains intake (demographic) information from caller. + Conducts a thorough radius search in Provider Finder and follows up with provider on referrals given. + Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care. + Processes incoming requests, collection of information needed for review from providers, utilizing scripts to screen basic and complex requests for precertification and/or prior authorization. + Verifies benefits and/or eligibility information. + May act as liaison between Medical Management and internal departments. + Responds to telephone and written inquiries from clients, providers and in-house departments. + Conducts clinical screening process. **Minimum Requirements:** + Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Qualifications:** + For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. + Certain contracts require a Master's degree. + Medical terminology training and experience in medical or insurance field preferred. + Open-minded and adaptable to evolving technologies + Versatile and able to manage multiple responsibilities + Background in healthcare with training in medical terminology + Experience in the medical or insurance field + Excellent problem-solving, facilitation, and analytical skills Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Performs outpatient and inpatient registrations including financial clearance tasks and functions. Collects patient financial liability payments, provides general information to hospital users, patients, families, and physician offices. Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to maximize patient flow and customer service. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Greets patients upon their arrival and enters patient into patient tracking system; distributes patient information according to hospital policy and compliance regulations. Obtains State issued photo ID. Identifies and selects the correct medical record number for patients already listed in the hospital database (master patient index) or creates a new medical record number for unlisted/new patients. Validates and enters patient demographic information and primary care physician information into the hospital information system. Reviews information for accuracy Understands the requirements of various insurance payers including capitation services and obtains insurance referrals, insurance forms, patient financial responsibility forms, and insurance cards. Maintains knowledge of insurance requirements communicated by email, memorandum, educational opportunities, and in-services. Verifies patient insurance and eligibility/benefits at registration, at patient type change and when required. Verifies physician scripts for completion and according to policy following up as needed for invalid or incomplete scripts including converting ED registration level of care/status changes to inpatient or observation. Understands the basics of coding diagnoses and procedures as required for insurance authorizations and Medicare compliance. Utilizes online program for Medicare compliance, checking for diagnosis codes that correlate to testing ordered by physician. Obtains consents for Advance Beneficiary Notices (ABN) when required by Medicare. Utilizes system generated Work Alerts and Work Queues to identify any omissions or errors. Resolves all identified omissions and / or errors within 72 hours of admission. Collects self-pay deposits, co-payments, and deductibles from patients. Identifies any outstanding prior balances from previous visits, notifies patients during financial discussion and requests payment. Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for handling and safeguarding monies and reconciles all point of service payments at end of shift and deposits with Cashier. Assists and provides information to patients or guarantors on Ffinancial Aassistance. Refers to financial counseling as needed. Distributes information on the No Surprises Act according to policy. Explains and obtains legal signatures from the patient or legal guardian on consents for treatment, level of care/status change as required by Federal and State law and payments. Assures Admission or Observation paperwork is available and transported to the correct Nursing Unit per policy. Scans all consents, cards, scripts into document imaging system. Bands patient with wristband as per department policy. Coordinates with the Clinical Team as necessary to assure patient safety and efficient service delivery. Provides flexibility to serve in any outpatient registration area that requires additional support to maximize patient flow and excellence in customer service. Understands downtime and disaster protocols and when necessary, implements and utilizes organizational and departmental procedures. Manages time effectively to perform complete registrations while meeting departmental productivity standards in compliance with system productivity policies. Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work. Participates and completes all assigned educational and skills development activities as assigned. Participates in department or individual performance improvement initiatives as assigned or directed by manager and necessary day-to-day tasks aimed at ensuring departmental metric performance. Other duties as needed and assigned by the manager. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS * High school diploma or equivalent combination of education and experience Minimum of one (1) year experience of patient access functions working within a hospital or clinic environment. Experience in a complex, multi-site environment preferred. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Minimum of one (1) year hospital registration experience and competency. * Medical terminology and knowledge of diagnostic and procedural coding. * Knowledge and experience of -insurance verification with the ability to explain benefits, secure necessary authorizations. * Effective written and verbal communication skills. * Ability to multi-task, prioritize needs to meet required timelines. * Customer service experience. * Strong clerical and computer skills. * Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel. * Excellent interpersonal skills are necessary in dealing with peers, internal and external customers. * Accuracy, attentiveness to detail and time management skills. * Willingness to learn other registration related tasks and functions in or outside of their hired team to ensure operational demands are met. * Must be comfortable operating in a collaborative, shared leadership environment * Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS * This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. * Incumbent communicates frequently, in person and over the phone, with people in all locations on support issues. * Manual dexterity is needed in order to operate a keyboard, repetitive actions, fine manipulations and simple grasping. Speech and hearing is needed for extensive telephone and in person communication. * Ability to see at near visual acuity. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate. * Must be able to set and organize own work priorities and adapt to them as they change frequently. * Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. * In a normal workday, colleague must be able to sit and walk throughout the day. * Job requires occasional lifting/carrying approximately 15 pounds and / or pushing patients in wheelchair up to 440 pounds. * Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The ideal candidate will have 3-5 years of relevant experience in handling billing and month end accounting tasks. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments.Responsibilities Handle monthly billing and invoicing processes, including reviewing monthly invoices, making manual adjustments and incorporating data to be billed from multiple systems. Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions. Provide excellent customer service via email or phone to our contracted clients. Work with customers directly to collect past due balances. Apply payments in the billing system to customer accounts. Provide customers with account reconciliations to resolve billing and payment discrepancies. Understand the quote to bill process and resolve errors as needed. Gather customer information to get an understanding of their business needs and establish rapport. Research and resolve issues using available resources. Stay current with system information, changes, and updates. Education and Experience Bachelor's or Associate's degree in Accounting, Finance, or related field is a plus. 3-5 years of experience in billing, accounts receivable, accounting or related finance role. Experience with NetSuite & Salesforce preferred. Ability to work in excel. Detail-oriented with a high level of accuracy in data entry and analysis. Strong communication skills and ability to work cross-functionally with Sales, Accounting and other teams. Ability to work within a team environment. Highly motivated and passionate about daily tasks as well as overall company initiatives. Excellent written and verbal communication skills Strong organizational skills and the ability to think critically. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles. This position typically works at PHC East Side Clinic in Des Moines and is scheduled Monday - Friday 8:30 AM - 5:00 PM. Eligible for $5.00 per hour shift differential if you work a 3-hour shift after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply. This position requires Spanish and English language skills. What You Will Do * Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges. * Accurately documents messages and communicates to the appropriate individual. * Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies. * Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor. * Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility. * Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC. * Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms. * Helps patients apply for the sliding fee program. * Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols. * Scans all acquired patient documentation and accurately indexes into electronic health records. * Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers). * Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience. * Performs other duties as assigned. Qualifications You Need Required * A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role. * Excellent customer service skills and commitment to service excellence. * Effective verbal and written communication skills. * Good problem-solving skills with ability to apply critical thinking. * Takes initiative and demonstrates dependability. * Team oriented with ability to collaborate effectively with others. * Listening and reading skills with ability to follow written and verbal instructions. * Basic math skills with ability to count money and make change. * Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications. * Detail oriented with high degree of accuracy * Prioritization skills. * Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals. * Demonstrates professionalism with ability to remain calm in all situations and show empathy. Preferred * Bilingual Spanish/English communication skills, written and verbal. * Associate degree in related field. * Work experience in a community health center, medical or dental clinic, or in the essential functions of the * position. * Experience working with patient registration systems and electronic health records. * Experience using a multi line telephone system. * Experience working with and knowledge of clinical terminology and health insurance. We Take Care of Our People Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including: * Generous PTO accrual * Eight paid holidays * Tuition reimbursement program * 401k with company match * Medical, dental, vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounted pet insurance * PHC Pride rewards program Visit *************************** for a summary of PHC's benefits. Grow Your Career with PHC We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok Monday - Friday 8:30 AM - 5:00 PM 40 Hours Per Week

Corp: Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services. The Wright family of companies includes Wright Tree Service , Wright Outdoor Solutions , Eocene Environmental Group℠, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements. Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright. JOB SUMMARY: The Billing Specialist plays a key role in supporting the accuracy, timeliness, and integrity of customer billing processes. This position is responsible for generating, reviewing, and submitting invoices in accordance with customer agreements and internal policies, while also supporting billing-related inquiries and coordinating with operations and field staff as needed. ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Accurately prepare, generate, and submit customer invoices in accordance with utility and service contracts. Enter billing data into customer-specific platforms and internal systems, ensuring alignment with contractual obligations. Review billing documentation and timesheets to validate service hours, rates, job codes, and other invoice elements. Maintain organized and up-to-date billing records and documentation for audit and reference purposes. Reconcile billing discrepancies and resolve issues in collaboration with internal departments and customers. Assist in the preparation of periodic billing reports, customer summaries, and financial records. Respond to customer billing inquiries and requests with professionalism and timely follow-up. Ensure billing compliance with union and utility contracts, including rate changes, service modifications, and adjustments. Collaborate with field teams to collect and verify billing data as needed. Perform other related duties and administrative tasks as assigned. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. KNOWLEDGE, SKILLS & ABILITY REQUIREMENTS: Strong attention to detail with excellent data entry and organizational skills. Proficiency in Microsoft Office products, especially Excel. Ability to work independently and manage time effectively in a deadline-driven environment. Familiarity with customer invoicing systems or portals is a plus. Strong written and verbal communication skills with a customer service mindset. Demonstrated discretion when handling confidential information. EDUCATION, CERTIFICATION & EXPERIENCE REQUIREMENTS: 2-year/4-year preferred 2+ years' experience in billing, accounts receivable, or a related administrative role (utility or service industry preferred). Benefit Summary: Full-Time employees within Wright Service Corp are eligible for the following: Medical (HDHP & PPO), Dental, and Vision 401k and 401k match ESOP (Employee Ownership Program) Paid Time Off (Vacation, Sick, Floating Holidays) Paid Parental & Family Care Leave Company Paid STD, LTD, and Life Insurance Paid Volunteer Time And More... Learn more at ************************* Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ********************************************

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Patient Advocate Specialist Des Moines, IA ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more. Salary: $55.000/year, plus the opportunity to earn monthly performance-based bonuses.

Only candidates that live in Iowa and Nebraska will be considered. Accura HealthCare has an opportunity to invite a Medicaid Billing Specialist - Lead to join our growing accounting and finance team! We are a multi-state senior living organization and this position will reside out of our Resource Center located in Clive, Iowa but we are considering candidates that live in Omaha, NE to work remotely. This role will support our communities across four states. Prior experience working with a multi-state organization would benefit the person joining us in this role. Our ideal candidate has prior billing experience within the healthcare industry, specifically Skilled Nursing Facility (SNF) billing experience. Medicaid billing experience is necessary to be considered. JOB SUMMARY: The Medicaid Billing Specialist performs a range of functions necessary to accurately process billing and payment for multiple facilities. This position requires coordination with facilities and other departments to ensure the proper flow and maintenance of all required information and procedures. Therefore, ideally a Business Office Manager, within senior living, would be an ideal candidate for this role. RESPONSIBILITIES INCLUDED BUT ARE NOT LIMITED TO: * Manage accounts receivable billing and collection of payments for all designated payers and designated locations in order to meet and maintain goals. * >Monitors Medicaid billing and claims are accurately and timely filed on behalf of their designated facility for both Primary and Secondary payers. * Monitor A/R aging focusing on accounts requiring further attention by involving the A/R and Billing Supervisor and/or nursing home staff. * Comply with all related laws and regulations pertaining to the position. QUALIFICATIONS: * Knowledge of Medicaid, Medicare, and insurance reimbursement systems, including billing forms and requirements for various third party payers is required. * Long term care billing experience is highly desired. * Two of more years of Accounts Receivable experience is beneficial. * Associates degree in accounting or business is preferred. * Proficient in Microsoft Office, especially Excel, including experience and comfortability utilizing various accounting software. * Experience with Point Click Care would be beneficial but is not required. * Knowledge of regulations affecting skilled nursing facility business offices. BENEFITS: * Paid Time Off (PTO) & Paid Holidays* * Medical, Dental, & Vision Benefits* * Flexible Spending Account* * Employer Paid Life & AD&D* * Supplemental Benefits* * Employee Assistance Program * 401(k) * These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota, and Nebraska, and growing! ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life." OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence.

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives. Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager. Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Preferred Qualifications Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermediate computer skills including a working knowledge of Microsoft Office Suite. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

McFarland Clinic is currently accepting application for Patient Registration Rep for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: Greeting, instructing, registering, checking in and directing patients and visitors. Responsible for answering patient billing questions, taking payments, balancing cash drawer and working misc reports. Give general info on clinic services. Will float to different locations in Ames. Education High School Diploma, GED or HiSET Days: Monday - Friday. Possibly one Saturday a month. Hours: M-F 8 AM - 5 PM . Possibly one Saturday a month 7:30 AM - noon. Experience Customer Service experience needed. Business Office in a medical clinical setting, preferred. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Job DescriptionBenefits: Salary plus commission/bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Brad Van Meter - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Pharmaceutical Sales Representative (Primary - Specialty and Entry Level) Pharmaceutical Sales Rep - Job Description We are a healthcare industry specialty distributor serving the Pharmaceutical and BioPharma supply markets. We are driven to meet the needs of healthcare professionals in several therapeutic areas. Our healthcare professional and physician customers benefit from a diverse group of products and services. Who are we looking for in our Pharmaceutical Sales Rep professionals? We are looking for healthcare and business-minded professionals, with successful sales track records who strive for organizational success, and seek career growth. What can you expect from a career with us as a Pharmaceutical Sales Representative? As a Pharmaceutical Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting medical offices, hospitals, and rehabilitation institutions within a defined territory. Pharmaceutical Sales Rep responsibilities include: Providing healthcare product demonstrations, physician detailing and in-servicing of products to current and potential customers. Consulting with physicians, nursing, phlebotomists as well as medical office staff to secure product orders for and increase product usage. Sustaining or generating new or repeat orders for all products and programs. Supplying necessary information to operate the overall business effectively by completing all required reports accurately, completely and in a timely fashion. Other duties related to the position Requirements Our Pharmaceutical Sales Rep - Job opening pre-requisites: What background and experience is needed to be one of our Pharmaceutical Sales Reps? The ideal candidate will possess some college and or sales experience. A strong initiative with exceptional customer service, presentation, and communication skills is desired. Previous success attaining and exceeding sales goals is a plus. Proficiency in Microsoft Office Products (Word, Excel, Power Point, etc.) as well knowledge of contact management software is helpful.. List of other qualifications that our current Pharmaceutical Sales Reps have and what we are looking for. Proven customer acumen and relationship building skills in a healthcare environment Experience interfacing with both internal team members and external customers as a part of a solution-based sales process Strong written and verbal communication and clear thinking skills with the ability to synthesize complex issues into simple messages Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously Education and some knowledge of the Healthcare/Pharmaceutical industry and market place trends Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Retirement Plan (401k, IRA) Contact us today if you are interested in our Pharmaceutical Sales Rep opportunities and looking to interview with us!!

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Patient Account Representative in the Des Moines, IA area seeking a great career opportunity? Have you recently been seeking out prestigious, national healthcare companies with which to further your longterm goals? Are you seeking REAL advancement opportunities in-house with a Fortune 500 company? If you answered “yes" to any of these questions - then this opportunity may be for you! Job Responsibilities: Responsible for all aspects of follow up and collections Identify issues and provide suggestions for resolution Document pertinent collection activity performed Perform appropriate billing functions, including manual re-bills as well as electronic submissions to payers Shift: Monday-Friday / 8:00 am - 4:30 pm Advantages of this Opportunity: Competitive hourly pay above regional average! Longterm stability and individual professional growth potential from a national Healthcare company that continues to grow! Daytime, weekday schedule. You will have the opportunity to add great experience to your resume, while getting the chance to network with several future colleagues in a highly-competitive insurance claims field. Qualifications What We Look For: 1-2+ years of Medical/Medicare insurance collections Stonrg follow up experience Excellent verbal & written communication skills Knowledge of UB-04 and Explanation of Benefits (EOB) interpretation Knowledge of CPT & ICD-9 codes Additional Information Want More Information? • If you are interested in applying to this position, please click Apply button.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Terry Taylor - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

AMBA is seeking a talented Life and Health Insurance Specialist to join our growing team! We are looking for someone who is detail-oriented, a critical thinker, and highly adaptable and can thrive in an agile, team-oriented environment. About AMBA Since 1981, AMBA has been a trusted provider of essential coverage for retired public servants nationwide. Our reach extends to diverse groups, including hardworking public employees, state retirees, educators, military personnel, trade professionals, firefighters, law enforcement, Unions, Alumni groups, Allied Healthcare, and other non-profit associations. As a full-service marketing and membership development company, we proudly offer outstanding insurance services to our vast network of 44 million members across 450+ associations in all 50 states. Benefits Comprehensive benefits package including medical, dental, and vision insurance, spending accounts, and other voluntary benefits. Annual Bonus Program. Corporate 401k Matching. Generous time off including vacation days, 10 paid company holidays, and paid parental leave. Sick time that can be used for both physical and mental wellness days. Community Involvement perks, including 1 paid day off each year to volunteer with a local charity of your choice and company volunteer events. Free, confidential counseling and support through our Employee Assistance Program (EAP). Support & development to cultivate your knowledge and continuing education to support your professional designations. Business casual dress code. Hybrid work arrangement. About the Role The Insurance Specialist supports the organization by ensuring accurate and timely processing of all policy transactions. This role is responsible for completing all functions associated with the record maintenance system, inputting transactions across multiple systems, and maintaining accurate records. As an entry-level individual contributor, this role applies attention to detail, critical thinking, and analytical skills to deliver high-quality work while continuing to develop expertise through collaboration with managers and senior team members. Day to Day Process applications, determines eligibility, and issues or declines coverage. Ensure correct processing guidelines are used for each application, change, and update received from clients. Perform follow up process as needed by matching issuance output to files and verifying correspondence. Order system letters for missing information and approvals, creates free form letters, and ensures that proper documentation is recorded. Communicate with colleagues to obtain or provide information. Manage tasks according to guidelines to meet departmental standards, based on turnaround time, quality and production standards and client/carrier specific guidelines. Collaborate with internal teams to ensure alignment with operational standards and regulatory requirements, while identifying opportunities to improve efficiency and accuracy. Other duties as assigned. Requirements High school diploma or equivalent. Strong organizational and time-management skills, with the ability to prioritize tasks and meet production requirements. Excellent written and verbal communication skills to effectively interact with both internal and external customers. Detail-oriented, ensuring accuracy in all work. Quick thinker with the ability to adapt to changing priorities and environments. Proficient in navigating multiple systems independently. Skilled in Microsoft Word, Outlook, and Excel. AMBA is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture, attracting top talent with shared values and forming the foundation for a great place to work.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Matt Kolln - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.