Sr Patient Experience Representative-Ambulatory (Onsite)
Billing specialist job in Needham, MA
Job Summery:
The Senior PER will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer service that supports departmental and hospital operations. Obtains and records required authorizations on electronic or manual scheduling systems to compile and distribute patient and staff schedules. Monitors daily schedule to optimize resource utilization and patient experience. Answers, screens, and routes telephone calls, records, and forwards messages, and triages calls for urgent information or services. Responds to requests for routine information or assistance within scope of knowledge and authority. Initiates call for emergency services as required. Participates in the development of training programs to update staff on department/hospital processes, including patient experience-focused initiatives and computer training. Demonstrates high-level problem-resolution skills, teamwork, and multitasking. Participates in and contributes to departmental and organizational initiatives projects with a focus on continuous process improvement. Key Responsibilities:
Customer Service & Patient Interaction
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Delivers positive, effective customer service to patients, families, and visitors; resolves complex issues; responds to inquiries about hospital policies; collaborates with referring providers to manage complex patient needs.
Patient Registration & Admissions
Registers patients, verifies demographics and insurance, collects documentation and co-payments, and ensures accurate billing. May gather clinical data (height, weight, temperature) and assist with room preparation.
Scheduling & Coordination
Schedules patient appointments and procedures across departments; monitors clinic activity and daily schedules to optimize flow and resource use; coordinates with clinicians to support efficient operations.
Discharge & Financial Support
Supports discharge processes, communicates with Financial Counsel, processes prior authorizations and referrals, and reconciles patient payments and deposits.
Administrative Support
Manages calendars, schedules meetings/events, handles communications and documentation, processes forms, manages records and mail, and coordinates services with other departments.
Patient Flow & Communication
Participates in handoffs and huddles; routes calls, messages, and emergencies; ensures smooth patient and visitor flow throughout the department.
Training & Staff Support
Trains, orients, and cross-trains staff; keeps staff informed on systems, procedures, and policy updates; assists in resolving issues and serves as a resource for billing, operations, and payer requirements.
Technology Use
Proficient in office and clinical systems (e.g., Microsoft Office, phone/email, EMR, billing/scheduling applications); enrolls patients in online portals.
Process Improvement
Participates in departmental initiatives, recommends process changes, and supports implementation of system and workflow improvements.
Minimum Qualifications Education:
High School Diploma or GED required
Experience:
Minimum of 1 year as a PER or related healthcare experience. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. xevrcyc Experience the benefits of passion and teamwork.
Accounts Receivable Specialist
Billing specialist job in Mansfield, MA
About the Company
A leading organization in the beverage distribution and supply chain industry is seeking an experienced Accounts Receivable Specialist to join its growing Finance team in Mansfield, MA.
With a 90-year legacy in the U.S. beverage market, we work with retailers and suppliers nationwide to optimize product flow, enhance relationships, and deliver efficient, reliable service.
We're a family-owned company that values teamwork, initiative, and long-term growth. Our employees enjoy a supportive environment, competitive pay, and a comprehensive benefits package including medical, dental, 401(k) with profit sharing, and tuition reimbursement.
About the Role
The Accounts Receivable (AR) Specialist will manage the full collections process, focusing on timely and accurate customer payments and wholesaler credit management. This role handles both automated and manual payment processing, monitors exceptions, and serves as the primary contact for credit and collections inquiries.
This is an excellent opportunity for someone who thrives in a fast-paced, detail-oriented environment, enjoys working with numbers, and values accuracy and customer relationships.
Key Responsibilities
Execute automated and manual payment pulls (200-300 weekly).
Set up and maintain banking and auto-pull arrangements.
Manage exceptions, rejections, and manual payment interactions.
Oversee wholesaler credit status and maintain accurate credit files.
Serve as the main point of contact for wholesaler payment and credit inquiries.
Monitor collections and follow up on outstanding balances.
Collaborate across departments to improve processes and communication.
Identify and recommend process improvements within the AR function.
Qualifications
Education: Bachelor's degree in Accounting, Finance, or related field preferred. Equivalent experience considered.
Experience:
5+ years in accounts receivable or collections.
Prior ERP experience required (MS Business Central preferred).
Skills:
Strong attention to detail and analytical thinking.
Proficiency in banking systems and financial platforms.
Excellent communication and problem-solving skills.
Organized, proactive, and adaptable to changing priorities.
Relationship-focused with strong customer service orientation.
Why You'll Love Working Here
Family-oriented, collaborative work culture.
Long-term growth opportunities.
Comprehensive benefits (medical, dental, vision, 401K, tuition reimbursement).
Opportunity to make an impact within a growing finance team.
Billing Coordinator
Billing specialist job in Braintree Town, MA
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting.
What You'll Do - more specifically
Establish new client project records in the accounting system.
Accurately prepare and send client invoices.
Interact with internal and external resources to resolve client billing discrepancies.
Review client records and project financial data to ensure completeness and accuracy.
Work closely with VERTEX Project Managers on contract administration.
Provide support to other departments regarding accounting procedures and requirements.
Maintain data accuracy and integrity.
Create and distribute billing reports.
Assist with special projects as needed.
Qualifications
High school degree or equivalent, Bachelor's degree preferred, but not necessary.
1-3 years of general accounting experience preferred.
Knowledge of general accounting procedures and related computer applications.
Proficient in computer data entry and management (speed and accuracy).
Strong organizational skills with the ability to manage multiple competing priorities effectively.
Dependable: takes ownership of work and ensures completion by deadlines.
Ability to work independently and in a team environment.
Knowledge of Deltek Accounting and MS Office a plus.
Additional Information
The pay rate for this role will be between $25 - $30 per hour.
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected].
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Ambulance Billing Specialist- Full Time
Billing specialist job in Somerville, MA
Ambulance Billing Specialist -Full Time
We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. The successful candidate will be responsible for Billing Ambulance Claims. The ideal candidate will have strong communication skills, a customer service mindset, and the ability to work independently in a fast-paced environment.
Responsibilities:
Accurately assign appropriate codes to ambulance services based on documentation and coding guidelines.
Ensure timely and accurate submission of claims to insurance providers and other payers.
Review and correct any billing errors to minimize claim denials.
Review and monitor status on submitted claims to ensure the claims have been successfully received by the payors
Contact healthcare providers to obtain necessary documentation or clarification regarding claims
Update patient accounts and follow up with patients regarding outstanding balances or insurance coverage
Stay current with healthcare regulations and guidelines related to medical claims
Provide excellent customer service to patients, healthcare providers, and insurance companies
Perform additional assignments and special projects based on business need at the direction of the Manager
Qualifications:
High school diploma
Minimum of 2 years of experience in ambulance claims billing, medical claims processing or related field
Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding
Understanding of insurance coverages, fee schedules, and regulations
Proficiency in Microsoft Office and experience using healthcare billing software
Strong attention to detail and ability to multitask in a fast-paced environment
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Customer service mindset and ability to handle sensitive or confidential information
Adaptability and a willingness to take on additional tasks and responsibilities as needed.
Knowledge of international payment and invoicing processes is a plus.
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
Auto-ApplyIntake & Billing Specialist
Billing specialist job in Boston, MA
Full-time Description
FLSA Status: Non Exempt
Pay range: Low $23.76 per hour | High $26.14 per hour
Schedule: Full time, Monday - Friday, 7:30 am - 3:30 pm.
Job Summary: The Intake and Billing Specialist position supports the administrative, billing, and clinical services of the SUD Day Treatment Program at St. Francis House. These clinical services include Intensive Outpatient groups on a daily basis, in addition to individual counseling. Services are directed toward individuals who are both unhoused and managing substance use disorders, and this position will function as the administrative support for both staff and guests alike. This position will be expected to have an understanding of and experience with a harm reduction philosophy of care. This position will be responsible for the intake of all clients into the Seeds of Change program as well as the organization and submission of clinical billing to our external billing contractor.
Essential duties / responsibilities:
Proactively sustain the day-to-day administrative needs of outpatient programming for Seeds of Change at St. Francis House
Manage milieu space for day treatment services by providing a calm, supportive, and compassionate presence in the waiting area.
With the support of clinical team, practice a harm reduction approach in managing ongoing behaviors related to substance use pertinent to population served including de-escalation, motivational interviewing, and overdose awareness.
Maintain awareness of daily clinical staff and Day Treatment schedules, acting as a liaison for meetings with guests in managing appointments
Screen all clients to ensure they meet eligibility requirements for Day Treatment
Gather and organize all necessary documentation required at intake to ensure a smooth entry into the program
Checks in with all guests throughout their time in the program to receive and integrate feedback, reinforce expectations, and maintain connection to services
Verifies insurance eligibility for all guests.
Manages billing schedule for each guest and ensures all documented information necessary for authorization is available to the Manager of Day Treatment for weekly UR meetings.
Coordinates with clinicians in a timely manner to ensure all supporting documentation required for billing is complete.
Conducts routine data quality review of documentation to ensure all information required for billing is accurate and correct.
Follow and adhere to all regulations and guidelines set by State Programs and other Insurance Providers
Understand and follow all internal St. Francis House procedures and internal control guidelines.
Regularly communicates with the Finance Team on any issues or discrepancies related to billing
Manage all internal and external communication to guests, staff, providers and contracting entities.
Act as the primary point of contact with community partners to provide information about SFH's outpatient clinical services, receive referrals, and respond to all program inquiries.
Maintains up to date knowledge of St. Francis House programming to communicate effectively with guests and outside providers.
Uses client database to coordinate billing information, run reports on services provided, and coordinate care as needed.
Manages the ordering of office supplies for department and coordinates with facilities/IT around the maintenance of any shared department equipment.
Collaborates proactively with colleagues within the department and across SFH departments.
Attends weekly behavioral health team meetings and others as assigned.
Adheres to agency code of conduct.
Performs other duties as assigned.
Requirements
Required Skills & Abilities:
Self-directed with the ability to work both independently and as part of a team.
Proficiency in Microsoft Office Suite products.
Demonstrated ability to work with individuals experiencing homelessness within a busy homeless services environment.
Proficiency in English, bilingual in Spanish preferred
Basic understanding of and commitment to taking a person-centered, recovery-oriented, and trauma-informed approach.
Understand and maintain HIPPA standards.
Strong analytical and problem-solving skills.
Education & Experiences:
High School diploma or equivalent.
Further education in human services a plus
Experience providing direct services to homeless individuals and/or experience working in a substance use treatment setting.
Experience providing office management/ administrative support in a fast-paced setting.
Previous experience in a medical/clinical billing role or certification from an accredited program.
Experience submitting and obtaining insurance authorizations.
Experience working a front desk.
Experience in customer service.
Lived experience of homelessness and/or recovery a plus.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Occasionally standing and moving throughout multi-level building and to administration building..
Constantly operate computer and other office machinery, such as a calculator, copy machine, computer printer, 2-way radio.
SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties. This job description is subject to change and does not restrict management's right to assign or reassign duties and responsibilities to this job at any time.
Water Billing Temp
Billing specialist job in Newton, MA
Job Description
Performs clerical activities including data entry, word processing, water and sewer use billing, abatement preparation, telephone answering, and complaint resolution. Job Title: Water Billing Temp Performs clerical activities including data entry, word processing, water and sewer use billing and abatement preparation, telephone answering, and complaint resolution.
Essential Elements:
As required, operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person. Takes and/or relays messages. Attends counter and answers billing and other questions and inquires.
Data enters water and sewer usage, approved abatements, customer Information and changes, updates computer and hard copy files.
Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
As required, prepares a variety of daily, weekly, monthly or periodic reports.
y be required to perform other departments data entry/retrieval and filing and record intenance.
Follows and adheres to department, City and other government rules, regulations, policies and procedures.
Qualifications:
At a minimum, the candidate should have some customer service, billing, computer and telephone experience. Additionally, it is desirable if they have any MUNIS and/or government experience.
Client Billing Specialist
Billing specialist job in Boston, MA
Our client is a leading litigation firm in the Northeast, known for delivering exceptional client service and fostering a collaborative, inclusive workplace. They are looking to add a Client Billing Specialist to their team. Salary/Hourly Rate: $60k - $70k
Position Overview:
The Client Billing Specialist plays a key role in supporting the firm's financial operations and maintaining strong relationships with both attorneys and clients. In this position, you will manage the full monthly proforma billing cycle, including selecting, reviewing, and editing proformas to ensure accuracy and alignment with client billing guidelines. You will finalize and submit invoices through electronic billing platforms, research and resolve billing inquiries, and proactively follow up on outstanding accounts receivable. Serving as the primary point of contact for billing matters, you will rely on strong communication skills, exceptional attention to detail, and sound judgment to deliver efficient, compliant, and client-centered billing support. This role offers a blend of collaboration, problem-solving, and independent work, contributing directly to the success of the Finance team and the firm as a whole.
Responsibilities of the Client Billing Specialist:
* Manage the full monthly proforma billing cycle, including selecting, reviewing, and editing proformas.
* Ensure all billing activity complies with client-specific guidelines and firm policies.
* Finalize, format, and submit invoices through electronic billing (e-billing) platforms.
* Serve as the primary point of contact for attorney and client billing inquiries.
* Research and resolve billing questions or discrepancies promptly and professionally.
* Monitor outstanding accounts receivable and follow up to support timely collections.
* Build and maintain strong working relationships with attorneys, clients, and finance colleagues.
* Collaborate with internal teams to support accurate, efficient, and compliant billing processes.
* Balance independent work with team-based problem-solving and daily collaboration.
Required Experience/Skills for the Client Billing Specialist:
* Billing experience: Minimum of 2 years of billing experience, preferably in a law firm environment.
* Initiative and time management: Proven ability to work independently, manage time effectively, and meet deadlines.
* Electronic billing systems: Experience with electronic invoice submission platforms.
* Understanding of client requirements: Familiarity with client billing guidelines and billing software.
Preferred Experience/Skills for the Client Billing Specialist:
* Accounts receivable experience or Bank Teller experience.
* Billing and invoicing.
* Collections experience.
* Solid communication skills.
* Knowledge of Elite 3E is preferred.
Education Requirements:
* High school diploma or equivalent is required.
Benefits:
* Medical, dental, vision.
* 401(K).
* Life Insurance.
* Health savings account.
* Flexible spending account.
* Competitive salary.
* Paid time off.
* Employee discounts.
* A hybrid work environment is also provided after an introductory period.
Patient Accounting Billing Specialist
Billing specialist job in Brookline, MA
The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) The primary function of the Patient Accounting Billing Specialist I is the daily management of an assigned portion of the accounts receivable, typically allocated based on alphabetical splits.
Responsibilities of the Patient Accounting Billing Specialist I include regular and consistent billing for all payers and follow-up work on Client, NMDP, Bluebird Bio, and Gift of Life accounts to ensure accurate reimbursement and final adjudication of claims as needed. Works prebilling edits in the billing and scrubber systems to ensure timely submission of claims in accordance with department expectations. May also perform other duties as assigned, including but not limited to, special patient accounting projects, charge entry, and cash applications.
The Patient Accounting Billing Specialist I will have regular exposure to patient demographics, diagnostic, and billing information. Additionally, will be exposed to physician information including physician numbers assigned by governmental agencies and insurance carriers.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Under close supervision, the Patient Accounting Billing Specialist I:
* Reviews payments and resolve unpaid balances.
* Performs effective and timely collection activity on unpaid client accounts.
* Reviews and resolves credit on client accounts.
* Updates crossover insurance that is missing in the billing system to resolve undistributed payments.
* Triage accounts to the responsible parties in the billing system to ensure claims are addressed promptly.
* Updates issues grid with examples of impacted accounts.
* Operates on multiple systems as assigned. Will use Epic, FISS, Connex, Nehen, and FinThrive for processing and follow-up activity for Inpatient/Outpatient claims as assigned.
* Keeps informed on updates to billing requirements, editing, and payer policies affecting billing.
* Informs supervisor of changes to billing regulations.
* Meets department productivity and qualitative standards.
* Works account and claim edits in the hospital billing system.
* Works rejections, edits and accounts in the incomplete folder in the claim scrubber system (FinThrive), consistent with the department standards.
* Performs other duties as assigned.
Qualifications
MINIMUM JOB QUALIFICATIONS:
Minimum Education:
High school diploma required; associate degree preferred.
Minimum Experience:
2 years of previous billing experience required. General experience within an office setting and computer skills preferred.
License/Certification/Registration:
N/A
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Knowledge of third-party billing regulations, as well as of hospital and/or professional operations, and third-party payer requirements.
* Ability to remain in full compliance with all departmental, institutional, and regulatory policies and procedures.
* High degree of confidentiality.
* Dependable, self-starter, and deadline driven.
* Strong oral and written communication skills.
* Ability to work independently as well as in a team setting.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$25.91/hr - $28.03/hr
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Auto-ApplyGovernment Billing Specialist
Billing specialist job in Quincy, MA
We are seeking business-oriented, customer service driven professionals to provide high quality service to our customers. As a Government Billing Specialist, you will be responsible for helping the Government Premier Team and Government Contract Team to maintain the high level of billing and invoicing accuracy that Granite is known for. You will be required to receive GSA clearance which will allow you to audit and implement billings for customers under this Federal contract.
Duties and Responsibilities:
A Government Billing Specialist is tasked with preparing for and helping manage Granite's day to day Government billing inquiries, that stem from the Government Contract team, Sales Team, Government Premier Team and Customers directly; this requires one to be able to problem solve independently and timely. You will also assist in the resolution of disputes and answer customer inquiries as they arise; whether this is through email or over the phone. This would include being able to decipher and interpret Government contracts. Along with helping answer the day to day inquiries you will also be responsible for tracking contracts, stipulations, custom reporting, and customer invoicing and portal uploads.
Required Qualifications:
* Bachelor's Degree
* Intermediate to advanced knowledge of Microsoft Excel and MS Access.
* GSA Clearance - not required in order to apply, but must be cleared in order to be a permanent employee
* Analytical
* Highly organized
* Excellent written and verbal communication
* Minimum 1 year of customer service experience
* Ability to work in an evolving, fast-paced environment with strict deadlines
Preferred Qualifications:
* Excellent customer service skills both verbal and written
* Ability to work under pressure
* Ability to meet deadlines
* Excellent problem-solving skills
* Ability to work independently without the need of micromanagement
* Strong multi-tasking and organizational skills
* Excellent interpersonal and communication skills
* Sales Force experience
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Billing Specialist (Med/BH)
Billing specialist job in Fitchburg, MA
The Billing Specialist is responsible for reviewing and editing claims, submitting claims for payment, correcting errors and resubmitting denied claims, contacting insurance payors and patients when necessary, and other duties related to Accounts Receivable as assigned.
Essential Duties & Responsibilities:
Ensuring that claims are submitted correctly, processed, and paid in a timely manner.
Analyses CHC's Accounts Receivable to find root causes of billing issues and formulates corrections.
Works Epic Work-Queues as assigned by the manager, investigating payment related claims issues, and preparing claims for submission to payors
Performing collections activity with patient and insurance payors. Contacting them as necessary to perform duties, including phone calls and emails
Maintain current working knowledge of all professional reimbursement issues.
Demonstrates understanding and commitment to the health center mission
Demonstrates understanding and commitment to the established CHC Values and Standards
Perform all other job-related duties that may be assigned
Minimum Qualifications:
Min. High School diploma or GED required
Experience in third-party billing and collections preferred. ICD10 and CPT coding, contract compliance, and information reporting requirements
The ability to work independently and with teams to solve problems
Previous experience working with EPIC preferred
Strong Healthcare Revenue Cycle operational workflow knowledge
Benefits:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn's”, team building, and more!)
Employee Assistance Program (EAP)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
Medical Billing Specialist
Billing specialist job in Boston, MA
Data entry/superbill entry.
Submitting claims to various insurance companies.
Process claims in a timely manner.
Pursue reimbursement from carriers.
Reviewing and appealing unpaid/denied claims, handling collection on unpaid accounts.
Verify Patient benefits & record patient responsibility into EMR.
Post insurance payments (paper and electronic methods) into the EMR.
Manage accounts receivable, medical billing, collections and posting.
Requirements
2+ years of AR/Billing experience in a healthcare setting.
Expert level knowledge with Medent/Cerner.
Excellent verbal and written communication skills.
Proficient in Excel or Google sheets.
Epic/Cerner Certification (Strongly Preferred).
Medical Billing Certification (Strongly Preferred).
Medical Billing Specialist
Billing specialist job in Norwood, MA
The Panther Group is hiring for a Medical Billing Specialist, or Insurance Recovery Analysts (IRA), with experience in General Liability Claims, Workman's Compensation & Motor Vehicle. The IRAs are responsible for processing commercial, governmental and/or third-party liability (workman's compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssist's clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner.
ESSENTIAL FUNCTIONS:
Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues.
Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary.
Maintains the highest level of privacy in accordance with HIPAA requirements and laws.
Works their inventory by route while maintaining an acceptable level of aged accounts receivable.
Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client.
Recovers maximum dollars for the hospital through coordination of benefits in a timely manner.
Appeals claims when applicable.
Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations.
Completes special projects, as requested.
QUALIFICATIONS:
Minimum of four (4) years of directly related industry experience.
Emdeon/ChangeHealthcare billing experience is a plus.
EPIC, CERNER and/or MEDITECH experience is a plus.
Experience working claims in multiple states is a plus.
Strong technical knowledge in one or more areas of commercial insurance, government insurance, workman's compensation, motor vehicle liability, general liability and claims processing systems.
Knowledge of medical and insurance terminology.
Knowledge of coordination of benefits.
Working knowledge of FACS (ClaimAssist's host system) or comparable management software system.
Ability to speak confidently over the phone
Basic knowledge of Microsoft Excel and Word.
Ability to provide quality customer service to all parties.
Ability to work in a fast-paced environment
Demonstrated knowledge of state laws and insurance statutes.
Excellent interpersonal and verbal/written communications skills.
Highly motivated, self-starter, organized and detail-oriented.
Ability to work well individually, as well as part of a team.
Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.
EDUCATION REQUIREMENTS:
Bachelor's degree in business or related field preferred
High school or equivalent is required
Insurance Institute Certificate(s) highly desirable.
Pay Rate: $22.00-$24.00 (depending on experience) PLUS monthly Bonus
#INDPROF
Billing Specialist
Billing specialist job in Norwood, MA
, Inc. (JWS) Join the Joe Warren & Sons Co. (JWS) family, a dynamic force in commercial refrigeration and food equipment services across New England. Since 1991, our family-led business anchored in Norwood, MA, has combined an industry-leading reputation for quality service with a profound respect for our community and team. As we chart an exhilarating growth phase, we're eager to bring aboard a Billing Specialist who shares our values: Communication, Accountability, and Respect.
Role Overview
The Billing Specialist is responsible for preparing, reviewing, and processing invoices to ensure accurate and timely billing of customer accounts. This role involves reconciling billing data, addressing discrepancies, and maintaining detailed invoicing records in compliance with company policies.
Responsibilities:
Process the billing of multiple corporately billed clients
Generate, post, update daily invoices
Calculate any additional charges or shipping dates and enter data into system
Flag pricing, promotion, or credit issues and verify orders for authenticity
Assist and support all daily billing activities
Maintain updated customer contact records
Non-supervisory position: perform related duties as required
Requirements:
Associates in business, Finance preferred. An equivalent combination of education, training, and relevant work experience may be considered.
Familiarity with basic accounting principles and fair credit practices
Proficient in MS Office suite, Quick Books, Sage, and associated spreadsheets
High level of customer service, accuracy, and attention to detail
Proven ability to communicate well with customers and colleagues
Attention to detail, good organizational skills, ability to meet priorities within set timeframes
Job Type: Full-time
Onsite Required: Norwood, MA
Salary: $57,000-65,000
We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship.
At this time, we are not seeking agency assistance or third-party recruitment services.
As an Equal Opportunity Employer, we provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
Auto-ApplyRevenue Billing Specialist
Billing specialist job in Waltham, MA
Joining the Benchmark Senior Living (BSL) team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
The Billing Specialist reports to the Director of Business Admin Operations, with a strong relationship to the Senior Director of Financials Operations, Community Accounting, Corporate Operations as well as the Director of Business Administration and Executive Director in each community being supported. This role focuses on revenue cycle activities and accounts payable.This position is a hybrid role, 3 days in office and 2 days remote.
Principal Duties/Responsibilities:
Manage and maintain the process for billing and revenue collection throughout the entire resident senior living life cycle.
Ensure the accuracy, printing, and mailing all resident statements by the 20th of the month, if this dates fall on the weekend it will be the following Monday.
Provide oversight and support to communities that have new/vacant DBA roles to ensure resident statements are reviewed prior to printing
Serve as main point of contact for any lockbox related questions or concerns
Function as lead contact for resident payment portal (Rent Café) training and questions
Provide support for billing Sysaid tickets, NSF processing, move out processing
Develop process improvements and assist with other opportunities to develop the role
Develop and maintain documentation on systems and processes to be used for associate training
Other related ad-hoc projects as assigned.
Education/Experience/Licensure/Certification:
Associate or bachelor's degree in business related field preferred
3+ years progressive revenue cycle experience
Prior experience with multi-site organization preferred
Prior experience with printing and mailing large quantities of statements
Prior experience with online bill pay system management
Required Skills/Abilities
Knowledge of Microsoft Office as well as familiarity with the Internet and its search tools
Proven multi-tasking capabilities
Excellent problem-solving skills
Strong organizational, oral and written communication skills
As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability
Billing Specialist
Billing specialist job in Framingham, MA
HealthDrive is seeking full-time Billing Specialist to join our team! The Billing Specialist is responsible for the accurate and timely processing of assigned billing duties on a daily basis with the primary goal of sending a clean claim the first time to increase cash collections and reduce DSO. The hourly pay range for this position is $17.00 - $21.00 per hour.
We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building!
What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.
HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.
HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today!
Responsibilities
* Review, prepare, and accurately submit assigned charges on a daily basis.
* Perform manual billing for certain hardware orders from dispense paperwork within 24 hours of receipt.
* Identify and communicate billing corrections to providers and perform follow-up to ensure corrections are processed in a timely manner within established guidelines.
* Review, communicate, and work with providers to resolve billing corrections.
* Reprocess certain denials outlined by the supervisor in a timely manner.
* Meet or exceed daily productivity objectives for all assigned duties.
* Respond to email inquiries regarding billing related questions/issues within 24 hours.
* Process insurance updates daily.
* Review explanation of benefits from insurance payers for issues requiring follow up and resolution includes but is not limited to the following:
* Claims denied for unable to identify patient /patient not covered on date of service.
* Conduct timely follow-up with insurance payers, patients, responsible parties and/or facilities to obtain corrected/updated billing information.
* Utilize insurance eligibility websites as needed to verify new insurance information received from patient, RP or facility prior to rebilling.
* Administrative tasks including but not limited to:
* Assist with mailings, filing, processing refunds, and document scanning.
* Access the Clearinghouse to identify and correct rejected claims.
* Other duties and tasks may be assigned as appropriate or necessary.
Qualifications
Skills & Specifications:
* Excellent attention to detail and strong data entry skills with extensive knowledge of physician billing to Medicare, Medicaid and other insurance plans.
* Excellent interpersonal and customer service skills and the ability to communicate effectively and appropriately both verbally and in writing.
* Highly organized, have the ability to work in a fast-paced environment, be comfortable and effective working with both custom and "off the shelf" computer applications.
* Familiar with and experienced using online tools and insurance carrier websites.
* The individual should be self-motivated with excellent time management skills and a proven track record of consistently achieving assigned objectives.
* The ability to work effectively with minimal supervision who can work well independently and in a team-oriented environment.
* Have a positive attitude and adapt to change well.
* Must be fully proficient in using Microsoft Applications, especially Teams, Excel, Outlook and Word.
Education & Qualifications:
Experience in 3rd party medical billing and/or collections. Experience and knowledge of healthcare and medical terminology, including but not limited to: CPT ICD10 codes and use of modifiers. Experience in billing Medicare Part B, Medicare Replacement plans, and Medicaid for large multispecialty physician practice preferred. Experience in denial management preferred.
Auto-ApplyHospital Billing Specialist
Billing specialist job in Worcester, MA
Job Details Hospital for Behavioral Medicine - Worcester, MA Full Time High School/GED $24.00 - $27.00 Hourly None Days FinanceDescription
JOIN OUR TEAM AS A HOSPITAL BILLING SPECIALIST!
Status: Full-Time (On-site only - no remote)
Bonus Opportunity: MONTHLY INCENTIVE ELGIBLE
Your Work Matters
How will you make a difference?
The Hospital Billing Specialist supports our mission by ensuring timely and accurate billing and follow-up of all claims, helping us maintain the financial health necessary to serve patients with excellence and compassion. This role is essential to the overall success of our Business Office team. The Hospital Billing Specialist ensures claims are processed, corrected, and reimbursed in accordance with payer-specific rules, contributing directly to the hospital's ability to serve its patients with excellence.
This role may focus on either government or commercial payers and is part of a cross-trained billing team working collaboratively to reduce outstanding A/R and support timely claim resolution.
Primary Responsibilities
Submit claims through third-party intermediaries for all payer types (government and commercial)
Resolve payer and clearinghouse edits and rejections to ensure accurate claim submission
Apply knowledge of ICD-10 coding, claim formatting, and payer-specific requirements
Ensure compliance with CMS, Medicare, Medicaid, and commercial payer billing guidelines
Review and correct claim errors using system-generated reports and payer feedback
Perform follow-up activities on outstanding accounts, including appeals and documentation requests
Identify and resolve underpayments or denials by coordinating with payers
Track trends in recurring denials or rejections and report findings to leadership
Maintain accurate account notes and documentation within the billing system
Collaborate with internal departments such as credentialing, coding, or compliance when needed to resolve complex billing issues
Support month-end close processes by prioritizing high-dollar or time-sensitive claims
Maintain up-to-date knowledge of industry regulations, payer rules, and internal policies
Your Experience Matters
What we're looking for:
Education & Licensure (if applicable):
High school graduate or equivalent preferred.
Experience:
A minimum of one (1) years' experience in facility billing experience with knowledge of Medicare DDE and computerized systems strongly preferred, or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.
Additional Skill Requirements:
Knowledge of Microsoft Office including word, excel, and outlook. Excel-lent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours.
Your Care Matters
What we provide for our team:
401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart?
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.
Compensation:
This is a full-time role and the expected compensation range is $24.00 - $27.00 hourly and a monthly incentive bonus plan! We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Billing Specialist!
About HBM
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!
Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.
At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.
To learn more about HBM, visit us at: **********************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Medical Billing Specialist, SBH
Billing specialist job in Framingham, MA
Summary: This position will work with all phases of billing for a Mental Health / Substance Abuse Clinic. To be considered you must have at least 2-3 years' experience in medical billing with a focus on payment posting and accounts receivable. The hours are Monday to Friday 8AM-4:00PM.
Why Work for SMOC?
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
Submit claims to payors, electronically or in paper form and verify receipt and acceptance by payors.
Reconcile and resolve issues related to claims submissions.
Confirm insurance eligibility and research and resolve eligibility issues.
Post insurance checks and EOBs and reconcile posted totals.
Review denials and partially paid claims and resolve discrepancies
Reconcile cash payments in third party system with A&F financial system.
Assist in resolving overdue claim problems.
Obtain insurance authorizations from payors, including additional authorizations as needed.
Monitor authorization report and send reminders to clinicians when additional visits and PAs are needed.
Enter new client basic demographic information into billing system, as well as entering insurance and authorizations.
Recommend patient balance write-off and process in billing system as directed
Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
Run reports and gather data as needed for financial and operating reports.
Other duties as assigned.
Knowledge and Skill Requirements:
Medical and/or Mental Health third party billing experience - min 3+ years required
Experience with third party billing denial and resolution process.
Associates Degree preferred
Must have ability to handle multiple and changing priorities and meet deadlines
Organizational Relationship: Directly reports to Billing Manager. Direct reports to this position are none.
Physical Requirement: Ability to ascend and descend stairs. Ability to lift up to 10lbs.
Working Conditions: As part of the responsibilities of this position, the Medical Billing Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services
Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Medical Billing Specialist position is eligible to work from home 0-60% of the week in scheduling coordination with the department manager.
We are an equal opportunity employer committed to diversity in the workplace
Monday-Friday ; 9am-5pm
35
Auto-ApplyContract/AIA Billing Specialist
Billing specialist job in Pawtucket, RI
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission?
To be the best fire protection company the industry has ever seen.
Position Overview:
Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment.
As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction.
Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you.
Responsibilities:
Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance.
Generate customer invoices through intercompany billing software.
Oversee billing for a portfolio of 80+ construction projects.
Partner with project managers and clients to resolve billing discrepancies and streamline processes.
Set up and maintain construction project records in SAGE, including contract changes and supporting documentation.
Review contracts to extract critical billing details, terms, and line items.
Manage lien waiver preparation and tracking (conditional, unconditional, and final).
Monitor collections on outstanding invoices and follow up on retention and change order approvals.
Track and verify Certificates of Insurance (COIs) for all relevant projects.
Audit project completions to ensure accuracy in billing and collection of retainage.
Qualifications:
Minimum 2-3 years of proven experience in AIA billing or construction project billing.
Solid understanding of accounting principles and contract billing best practices.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Excel and billing/accounting systems.
Prior experience with SAGE or similar ERP platforms.
Excellent communication skills and ability to work cross-functionally.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-LP1
Auto-ApplyAutomotive CVR Clerk / Billing Clerk
Billing specialist job in Auburn, MA
Busy new and used car Dealership is looking for an experienced individual to join our team as a CVR / Title Clerk. Duties would mainly include but not limited to: * Create all documents related to transactions with the Department of Motor Vehicles; ensure work is done correctly and in a timely manner.
* Control all documents and plates.
* Register new and used vehicles sold by the company in a timely manner.
* Relay any problems that may hold up a registration to management.
* Sending payoff checks to the banks.
* Following up on the titles after they have been paid.
* Stocking in new vehicles.
* Communicating with auctions-sending titles and posting checks.
Requirements:
The successful candidate will have a minimum of 1 year of title processing experience:
* (Reynolds and Reynolds knowledge is a plus).
* CVR / Title Clerk experience is a plus.
* Knowledge of in-state and out-of-state vehicle titles
* Strong organizational skills and great attention to detail
* Superb communication skills and ability to work well with others on a team.
We offer a great office environment, excellent benefits including health/dental/Life Ins/401k
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Holidays
* Weekend availability
Ability to commute/relocate:
* Auburn, MA 01501: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Customer service: 1 year (Preferred)
* Microsoft Office: 1 year (Preferred)
* Reynolds and Reynolds: 1 year (Preferred)
Work Location: One location
Ambulance Billing Specialist- Full Time
Billing specialist job in Somerville, MA
Job Description
Ambulance Billing Specialist -Full Time
We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. The successful candidate will be responsible for Billing Ambulance Claims. The ideal candidate will have strong communication skills, a customer service mindset, and the ability to work independently in a fast-paced environment.
Responsibilities:
Accurately assign appropriate codes to ambulance services based on documentation and coding guidelines.
Ensure timely and accurate submission of claims to insurance providers and other payers.
Review and correct any billing errors to minimize claim denials.
Review and monitor status on submitted claims to ensure the claims have been successfully received by the payors
Contact healthcare providers to obtain necessary documentation or clarification regarding claims
Update patient accounts and follow up with patients regarding outstanding balances or insurance coverage
Stay current with healthcare regulations and guidelines related to medical claims
Provide excellent customer service to patients, healthcare providers, and insurance companies
Perform additional assignments and special projects based on business need at the direction of the Manager
Qualifications:
High school diploma
Minimum of 2 years of experience in ambulance claims billing, medical claims processing or related field
Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding
Understanding of insurance coverages, fee schedules, and regulations
Proficiency in Microsoft Office and experience using healthcare billing software
Strong attention to detail and ability to multitask in a fast-paced environment
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Customer service mindset and ability to handle sensitive or confidential information
Adaptability and a willingness to take on additional tasks and responsibilities as needed.
Knowledge of international payment and invoicing processes is a plus.
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.