Technical Specialist jobs at Bimbo Bakeries - 891 jobs
Remote Window Shade Automation Specialist - Western US
Draper, Inc. 4.7
San Francisco, CA jobs
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
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$72k-94k yearly est. 2d ago
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Window Shade Automation Specialist - Western USA
Draper, Inc. 4.7
San Francisco, CA jobs
Draper, Inc. has an excellent opportunity as a Window Shade Automation Specialist. The candidate will work remotely from within the territory which covers from Mississippi to the West Coast. If residing outside of California, the candidate will need access to an airport with easy flights to the West Coast. Draper, Inc. is a family-owned company dating back to 1902 with over 700 employees. Our diversified product line includes motorized and manual projection screens, gym equipment, motorized lifts, and motorized and manual shades. We are a leader in our markets resulting in a very positive and exciting future.
Key responsibilities
Commissioning of Selected Motorized Shade Projects. Implement best practices to determine if in person or remotely.
Project management and dealer support for selected motorized projects to include determining correct product to quote, assisting with preparation of price quotations, assisting in preparation of wiring schematics, and supporting dealer during ordering and installation phase of the project.
Helping test and confirm controls, motors and firmware on projects.
Dealer trainings primarily at dealer's location. Focus on window shade automation. Make sure dealers are comfortable with Draper product offering and support capabilities.
Conduct trainings for Regional Sales Managers and provide field support on dealer and architectural calls. Also, product training for inside sales and technical support.
Assist in developing, educating and supporting a dealer network that is focused on large motorized shading opportunities.
Understand competitive systems and how our offering best competes against them.
Take overflow window shade technical phone calls as necessary.
Communicate regularly with Motors and Controls Manager.
Minimum Qualifications
Ability to work remotely and travel as needed.
Experience with developing successful working relationships with customers.
Strong communication (verbal and written) and problem solving skills.
Detail oriented.
Mechanical (being able to visualize the product) and electrical aptitude.
Strong understanding of 120 volt AC circuits, low voltage DC motor systems, and network systems. As well as the ability to troubleshoot.
Intermediate computer skills.
Working knowledge of Autocad or Inventor, Engineering background, and/or prior sales/customer service experience is a plus.
Draper, Inc. offers a competitive salary and excellent benefits package including medical, dental, life, STD/LTD, vision, 401(k) with company match, and profit sharing.
We are an equal opportunity employer.
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$72k-94k yearly est. 2d ago
HVAC Systems Specialist -- Facility Rebuild
Ascentec Engineering, LLC 3.9
Dallas, OR jobs
Ascentec Engineering is hiring an HVAC Systems Specialist to join our team in
Dallas, Oregon.
The selected candidate will lead the comprehensive evaluation, correction, and rebuild of an existing commercial HVAC system experiencing long-term performance issues. This role is a fixed-term (12-month), medical/dental/vision benefits eligible, full-time position embedded within the maintenance team and is responsible for diagnosing systemic failures, implementing corrective solutions, and establishing long-term reliability and maintainability of the building's heating and cooling systems.
This position requires a senior-level HVAC professional capable of working independently, coordinating with external vendors, and providing technical leadership throughout the rebuild effort.
This position is onsite (not remote/not hybrid) at our
Dallas, Oregon
facility and is not eligible for Visa sponsorship or transfer of Visa sponsorship.
Primary Responsibilities:
Conduct a full assessment of existing HVAC systems, including equipment, controls, ductwork, airflow, and distribution
Identify root causes of heating, cooling, and comfort issues across the facility
Develop and execute corrective action plans, including system repairs, upgrades, and replacements
Lead HVAC rebuild and optimization efforts to improve reliability, performance, and efficiency
Provide technical guidance and mentorship to maintenance personnel
Coordinate and oversee external HVAC contractors and specialty vendors as required
Support HVAC troubleshooting and repairs while maintaining focus on rebuild objectives
Ensure all HVAC work complies with applicable codes, standards, and safety requirements
Develop system documentation, including as-built drawings, operating procedures, and preventive maintenance plans
Assist in establishing long-term maintenance strategies to sustain system performance beyond the 12-month contract term
Required Qualifications:
Minimum of eight years of experience in commercial HVAC systems
Strong diagnostic and troubleshooting skills with complex HVAC systems
Experience with HVAC controls, automation systems, and related components
EPA Universal Certification
Ability to read and interpret mechanical drawings, schematics, and control diagrams
Strong organizational, communication, and documentation skills
Ability to work independently and manage multiple priorities
Preferred Qualifications:
HVAC system design, retrofit, or commissioning experience
Project management or lead technician experience
Experience working within an in-house facilities or maintenance environment
Familiarity with energy efficiency practices and load calculations
OSHA safety training or equivalent
Physical & Work Requirements:
Ability to lift up to 50 pounds
Ability to climb ladders, access rooftops, and work in mechanical spaces
Ability to work in varying environmental conditions, including hot and cold environments
On-site presence required
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position.
Key Success Metrics:
Improved and stable temperature control throughout the facility
Significant reduction in HVAC-related service calls and emergency repairs
Completion of system documentation and maintenance procedures
Successful handoff of system knowledge to the maintenance team at contract completion
Compensation/Benefits:
$100,000 to $125,000 DOE
Medical / Dental / Vision
Paid time off / paid holidays
Tools, PPE, and support resources provided
Applicant must be able to pass a drug screen and criminal background check prior to employment.
ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
$100k-125k yearly 1d ago
IT Support Technician
Bluewave Express Car Wash 4.5
Houston, TX jobs
Dive into Tech with Bluewave Express Wash!
Are you ready to make a splash in the world of tech support? Bluewave Express Wash is on the lookout for a tech-savvy superstar to join our dynamic team. As a rapidly growing express car wash company, we're committed to delivering top-notch service and using cutting-edge technology to stay ahead of the curve. If you have a knack for troubleshooting and a passion for innovation, we want you on our team!
Why Bluewave Express Wash Rocks:
Be part of an innovative and fast-growing company that's making waves in the car wash industry.
Work in a supportive and exciting environment where your skills are valued and developed.
Enjoy career growth opportunities that will help you ride the wave to the top.
Celebrate the holidays in style with holiday pay and other exciting perks.
What You'll Be Doing:
IP Camera Systems: Provide expert support for our IP camera systems, ensuring everything runs smoothly and securely.
PCs and Peripherals: Keep our PCs and peripherals in top shape with your tech expertise.
Alarm Systems: Support and maintain our alarm systems, keeping our operations safe and sound.
New PC Setup: Configure and set up new PCs, ensuring they're ready for action from day one.
Troubleshooting: Dive into hardware and software issues, resolving them with skill and efficiency.
Network Cabling: Run and terminate network cabling like a pro, keeping our network robust and reliable.
Issue Escalation: Identify and escalate issues that need urgent attention, ensuring nothing slips through the cracks.
After Hours Support: Be ready to provide after-hours and on-call support for urgent issues, because tech never sleeps!
What We're Looking For:
Troubleshooting Guru: Strong troubleshooting skills that make you the go-to person for solving tech problems.
Networking Know-How: Basic understanding of TCP/IP networking to keep our systems connected and running smoothly.
Qualified Pro: Associate degree or equivalent work experience that demonstrates your expertise.
Desired Experience:
IP Camera Systems: Prior experience working with IP camera systems is a big plus.
Network Cabling: Experience in pulling network cabling will make you stand out.
Car Wash Tech: Any experience with car wash POS systems or tunnel controllers is a bonus.
Ready to take the plunge and join the Bluewave Express Wash tech team? Apply now and let's ride the wave of innovation together!
$36k-43k yearly est. 8d ago
Information Technology Support Associate
Berkot's Super Foods 4.0
Joliet, IL jobs
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$31k-40k yearly est. 2d ago
Computer Vision Engineer
Lumex Talent 4.1
San Francisco, CA jobs
Perception Engineer - Autonomous Heavy Machinery
Base Salary Range: $200,000-$300,000 + Equity
Travel: Frequent (~50% at customer job sites)
About the Opportunity
Our client is developing autonomous and tele-operated systems for large-scale industrial vehicles, bringing modern robotics and AI into one of the most complex real-world environments imaginable. Their technology is designed to operate reliably in unstructured, high-variability outdoor settings where safety, robustness, and real-time performance matter.
This role is ideal for someone who is deeply motivated by physical systems, enjoys working close to hardware, and wants to see their perception stack directly influence the motion of multi-ton machines in production environments.
What You'll Work On
Designing and implementing 3D perception pipelines for tele-operated and semi-autonomous industrial vehicles
Developing strong classical perception baselines and incrementally advancing them with deep learning-based models where appropriate
Building real-time object detection, classification, and tracking systems to improve operator awareness and system safety
Performing multi-sensor calibration and fusion across modalities, maintaining spatial and temporal alignment in challenging field conditions
Optimizing perception algorithms for real-time execution on embedded compute, balancing latency, stability, and robustness
Debugging and validating systems directly on machines operating in real-world job sites
What Our Client Is Looking For
2-10 years of experience working on perception systems for robotics or autonomous platforms
Strong fundamentals in computer vision, 3D perception, and sensor fusion
Experience building systems that operate outside of clean lab environments
Comfort working close to hardware and debugging in the field
A builder mindset - someone who has created systems from the ground up (professionally or personally)
Willingness to travel frequently and spend significant time on-site with customers
Ability to work onsite or relocate if needed
Bonus Experience
Perception experience on heavy machinery, autonomous vehicles, or mobile robots
Familiarity with LiDAR, radar, and multi-camera systems
Experience deploying perception models to embedded or edge compute platforms
Prior exposure to teleoperation or human-in-the-loop autonomy systems
Why This Role Is Different
Your work directly controls real, large-scale machines, not simulations or demos
Heavy exposure to field deployments and customer environments
Opportunity to build foundational perception systems at an early stage
Tight feedback loop between software, hardware, and real-world behavior
$200k-300k yearly 3d ago
Technical Support Specialist (Electronics)
Kuhn Group 4.3
Brodhead, WI jobs
The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components.
Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts.
Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments.
Assist in the investigation of warranty claims by conducting failure analysis of returned components.
Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines.
Education and/or Experience
An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred.
The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics.
Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
$32k-42k yearly est. 2d ago
Client Team Support Associate
Andersen Tax 4.4
Chicago, IL jobs
Application Notice
We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your location choice carefully-we recommend applying where you envision building your future.
The Firm
Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!
At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms.
But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top.
We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let's write the story of your success!
The Role
Client Team Support Associates are a critical member of the client engagement team. They work on a variety of assignments to provide comprehensive administrative support for the full lifecycle of client engagements and must be able to prioritize various projects in a fast-paced environment as well as provide support to Managing Directors (MDs) and client engagement team members.
Responsibilities include:
Provide general administrative support. Perform special projects and other administrative duties as assigned
Assist with meeting coordination, planning, and preparation (i.e., presentations for team members)
Process expense reports, ensuring accuracy, compliance with company policies, and timely reimbursement
Receive and process incoming processing requests
Manage MD calendars, schedule meetings across multiple time zones, and coordinate travel arrangements
Support client events, meetings, and presentations, including logistics and material preparation
Coordinate and collaborate with internal departments (Finance, Risk/Compliance, Asset Management)
Prepare, proofread and edit Job Arrangement Letters (JALs) in accordance with firm standards
Process and track engagement letters via e-signature platforms such as Docusign and tracker
Administer and maintain Client Acceptance Portal (CAP) entries for new and continuing client engagements, ensuring submissions are complete, accurate, and adhere to Andersen's compliance standards
Generate and distribute reports, as needed, for the client engagement teams
Create and track business development reports and activities for MDs
Provide front desk and reception coverage as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general administrative tasks
Assist with cleanup and organization following busy season lunches, events, and other office gatherings to ensure a tidy and professional workspace.
Compensation and Benefits
Our firm offers a competitive base salary and comprehensive benefits package designed to support the well-being, growth, and long-term success of our people. We are committed to recognizing individual contributions and providing resources that enable our employees to thrive both personally and professionally.
Salary Range: For individuals hired to work in Chicago, Ill, the expected base salary range for this role is $65,000 to $82,000. Actual compensation will be determined based on the candidate's qualifications, experience, and skill set.
Benefits: Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage. Employees may enroll in the firm's 401(k) plan upon hire. We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year. For a full listing of benefit offerings, please visit *********************************
The Requirements
Bachelor's degree preferred
3+ years of experience providing high-level administrative support in a professional services environment
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Strong written and verbal communication skills
Excellent organizational, multitasking, and time management skills
Ability to handle sensitive financial and client data with discretion and confidentiality
Professional demeanor and ability to interact with and gain the respect of all team members
Ability to thrive in a deadline-driven environment and handle multiple projects/tasks with attention to detail
Demonstrate a team-oriented mindset by actively collaborating with the CTS team to support shared goals and maintain a positive, cooperative work environment
Must be flexible, dependable, and willing to go the extra mile
Available to work evenings and extended hours as needed, as well as make post office runs, particularly during busy seasons
Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status).
Andersen Tax is an equal opportunity employer committed to fostering an inclusive workplace. We evaluate all applicants and employees without regard to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. All qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable law. We provide reasonable accommodations to qualified individuals with disabilities as required by law.
ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS
$26k-33k yearly est. 8d ago
Customer Support Analyst
Ariat International 4.7
Haslet, TX jobs
About the Role
The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives.
You'll Make a Difference By
Providing courteous and professional service to internal and external customers
Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise
Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts
Responding promptly to a high volume of calls, voicemails and emails daily
Verifying daily price and auditing of EDI and open orders
Quickly resolving order discrepancies
Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives
Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner
Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery
Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage
Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed
Assisting with other responsibilities based on business needs
About You
Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas)
Strong analytical skills required to determine possible issues, interpret data and identify solutions
Experience with order processing and management, product allocation in an EDI system
Knowledge of SAP or similar order entry systems
Understanding and appreciation of order to cash cycle
Experience with EDI customers preferred
Ability to prioritize work, handle multiple tasks and work independently of supervision
Detail orientated with outstanding follow-through
Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments
2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment
Exceptional written, oral and face-to-face communication skills
Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers
Fast acting and capable of adapting quickly to change
Desire and ability to contribute to and enhance Ariat's unique culture, philosophy and core values
Team oriented and holds confidences
Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly range for this position is $28.85-$31.25 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat's holistic benefits package for full-time team members includes (but is not limited to):
Medical, dental, vision, and life insurance options
Expanded wellness and mental health benefits
Paid time off (PTO), paid holidays, and paid volunteer days
401(k) with company match
Bonus incentive plans
Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************.
Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
$28.9-31.3 hourly 2d ago
Customer Support Analyst
Ariat International 4.7
San Leandro, CA jobs
About the Role
The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives.
You'll Make a Difference By
Providing courteous and professional service to internal and external customers
Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise
Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts
Responding promptly to a high volume of calls, voicemails and emails daily
Verifying daily price and auditing of EDI and open orders
Quickly resolving order discrepancies
Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives
Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner
Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery
Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage
Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed
Assisting with other responsibilities based on business needs
About You
Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas)
Strong analytical skills required to determine possible issues, interpret data and identify solutions
Experience with order processing and management, product allocation in an EDI system
Knowledge of SAP or similar order entry systems
Understanding and appreciation of order to cash cycle
Experience with EDI customers preferred
Ability to prioritize work, handle multiple tasks and work independently of supervision
Detail orientated with outstanding follow-through
Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments
2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment
Exceptional written, oral and face-to-face communication skills
Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers
Fast acting and capable of adapting quickly to change
Desire and ability to contribute to and enhance Ariat's unique culture, philosophy and core values
Team oriented and holds confidences
Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly range for this position is $31.25-$33.65 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat's holistic benefits package for full-time team members includes (but is not limited to):
Medical, dental, vision, and life insurance options
Expanded wellness and mental health benefits
Paid time off (PTO), paid holidays, and paid volunteer days
401(k) with company match
Bonus incentive plans
Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************.
Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
$31.3-33.7 hourly 2d ago
Information Technology Support Supervisor
Lemans Corporation 4.4
Janesville, WI jobs
We're looking for an IT Support Supervisor to lead our service desk, coach a high‑performing support team, and ensure exceptional technical support across the organization. The IT Support Supervisor serves as the first level of management escalation for technical and customer service issues and plays a key role in driving a culture of accountability, customer focus, and continuous improvement.
What You'll Do:
Lead, mentor, and develop IT support staff
Manage ticket queues and ensure SLA performance
Serve as escalation point for complex issues
Improve support workflows, tools, and documentation
Partner with business teams to understand IT needs
Support IT projects, rollouts, and process improvements
Minimal travel required to our DC locations
What You Bring:
Associate's degree (Bachelor's preferred) in Information Technology, Computer Science, or related field (or equivalent experience)
4-6 years of IT support/service desk experience
0-2 years in a lead or supervisor role
Strong leadership, communication, and customer service skills
Experience with M365, Active Directory, ITSM tools (Atlassian, Jira Service Desk, etc.), and endpoint management (SCCM, Addigy, ManageEngine, etc.)
Working knowledge of security principles (Zero-Trust, Vulnerability Assessment, Patch Management, PAM tools and EDR tools)
Disclaimer
LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.
This company participates in E-Verify
Notice to California Employees and Prospective Employees
**************************************************************************
$76k-103k yearly est. 3d ago
Associate Technician
Boyd 4.4
Lancaster, CA jobs
Job Title: Associate Technician
Department: Engineering
Reports To: Engineering Laboratory Supervisor
FLSA Status: Salary, Non-Exempt
Grade: TBD
The Associate Technician position is entry level. The Associate Technician is expected to assist other technicians and engineers with “hands-on” fabrication and testing of hardware in the laboratory. The Associate Technician will be assigned a mentor who will teach and train them to use the equipment in the laboratory with the objective of becoming able to work independently.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. General Fabrication Skills: The Associate Technician needs to develop the following fabrication skills.
a. Machining: Demonstrates the ability to machine or modify simple components made from aluminum, copper or steel using a milling machine or lathe. This involves drilling holes, tapping holes, fly cutting, grinding and installing miscellaneous hardware such as heli-coils, threaded inserts, etc.
b. Soldering: Demonstrates the ability to solder components together using a torch, hot plate or oven. Understands the processes (flux and solder) needed to bond aluminum and copper components neatly and effectively.
c. Brazing: Able to braze components together using a torch or a furnace. Demonstrates the ability to select which process to use when required.
d. Welding: has a full time welder for handling most welding requirements. Nonetheless, the technician shall develop an understanding of the welding process and weld design. Occasionally, welding of components may need to be done by the Associate Technician.
e. Leak Checking: Must be able to effectively leak check hardware using a helium mass spectrometer in the various modes: vacuum, sniffing and bagged.
e. Electrical Skills: Able to perform minor electrical work to setup tests. Such work would include wiring heaters for thermal tests or solder fixtures, setting up variacs, watt-meters or measuring current and resistance to calculate power.
All these skills must be done safely to prevent injury to themselves and others.
2.
Hardware Assembly: Demonstrates the ability to fabricate hardware and prototypes per instructions or engineering drawings. The objective is hardware that meets the drawings, performs to the requirements and is attractive and “craftsman” like in appearance.
3.
Interpret Drawings: The Associate Technician shall understand how to read and interpret drawings per geometric dimensioning and tolerancing (GD&T) standards (ANSI/ASME Y14.5M-1994). Careful attention to tolerances and special finishes is critical.
4.
Quality: Actively learns and follows ISO 9001 and AS9100 quality standards and demonstrates the ability to follow them and adequately document work. This includes (but not limited to) getting First Article Inspection (FAI) certifications, preparing and filling out travelers, following fabrication procedures, getting Certificates of Conformance (C of C) and filing information in the appropriate project folder.
5.
On Time Delivery: Work is expected to be completed and delivered to the customer in accordance to the date committed. Customers can be internal as well as external.
6.
Cleanliness: Work area and surrounding laboratory shall be clean and organized and maintained as such each day. Tools shall be returned to their original locations and locked. Excess materials and assembly fixtures shall be disposed of or put into storage at the end of the project to minimize clutter.
7.
Laboratory Testing: Sets up and conducts tests of complete units and components under operational conditions to investigate performance against customer specifications using developed plans and experimental test programs and test procedures. Analyzes test data and reports to determine if design meets functional and performance specification. Accurately records measured test results into a laboratory notebook or electronic database. Provide recommendations for changes to the test method based on their understanding of the measured test results.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience: 2 year technical degree from an accredited trade school, college or university with less than 5 year's work experience.
Language Skills: Has the ability to read, analyze, and interpret general technical procedures and instructions. Has the ability to write reports, business correspondence, and procedures. Has the ability to effectively present information and respond to questions from groups of managers, clients, customers, and employees.
Mathematical Skills: Has the ability to apply basic mathematical concepts such as add, subtract, multiply and divide. Has the ability to apply these mathematical operations to such tasks as calculating, predicting heat pipe performance, determination of test results, reliability and validity, analysis of variances, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability: Has the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Has working knowledge for using Microsoft's Word, PowerPoint, Excel and Outlook.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. In addition, the position requires occasional travel on airplanes and automobiles to visit vendors, carry out tests at a facility, repair equipment, and deliver hardware.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
All Job Posting Locations (Location)
Lancaster
Remote Type
On-Site
EEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$94k-149k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist, Water Meters
Pace Supply 4.4
Sacramento, CA jobs
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
$42k-76k yearly est. Auto-Apply 55d ago
Technical Support Specialist
Wavetronix 3.6
Springville, UT jobs
Product Support Technician Success Profile
*This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$39k-76k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Wavetronix LLC 3.6
Springville, UT jobs
Product Support Technician Success Profile * This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
* Provide world-class support for Wavetronix products on the phone, via email, and in person.
* Document and track all customer interactions in CRM, including cases, activities, and communication.
* Track and update RMAs providing reports/updates to customers and internal teams.
* Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
* Master installation, configuration, and troubleshooting of Wavetronix products.
* Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
* Document processes, produce detailed trip reports, and maintain CRM knowledge base.
* Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
* Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
* Provide technical training on products to customers, both in the field and in-office.
* Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
* Build positive relationships with customers and provide excellent customer support.
* Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
* Maintain an expert-level understanding of Dynamics 365 Customer Service.
* Possess strong written and verbal communication skills.
* Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
* Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
* Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
* Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
* Previous experience in a similar technical support role.
* Strong technical background with a technical degree or certifications
* IMSA Signal Technician Level I or Level II (Field) a plus but not required.
* Excellent problem-solving and troubleshooting skills.
* Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
* Knowledge of networking concepts.
* Exceptional written and verbal communication skills.
* Ability to work independently and within a team.
* Willingness to travel to multiple locations as required.
* Self-motivated and driven to achieve customer satisfaction.
* Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
* Understand company core values, strategies, and initiatives.
* Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
* Able to effectively use mobile and desktop tools and applications.
* Have a positive relationship with Wavetronix customers.
* Able to understand and effectively communicate technical procedures and processes to customers.
* Comprehend customer requirements and make appropriate recommendations to the client.
* Effectively communicate and cooperate with Technical Services and share information across the organization.
* Demonstrate a functional knowledge of the RMA process.
* Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
* Master installation and configuration of Wavetronix products.
* Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
* Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
* Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
* Learn intersection and controller cabinet basic operation.
* Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$39k-76k yearly est. 60d+ ago
IT Support Specialist
Otter 4.4
Mountain View, CA jobs
The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform.
This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work.
Your Impact
* Provide frontline IT support for employees across Windows and mac OS environments.
* Troubleshoot hardware, software, and network issues to ensure minimal downtime.
* Manage onboarding and offboarding processes, including device setup, access provisioning, and account management.
* Maintain and optimize company systems such as Google Workspace, Slack, and security tools.
* Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences.
* Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring.
* Contribute to IT process documentation and help scale support operations as the company grows.
We're Looking For Someone Who
* 3+ years of IT support or systems administration experience in a fast-paced tech environment.
* Strong understanding of networking, endpoint management, and system security.
* Proficiency with Google Workspace administration and modern collaboration tools.
* Experience troubleshooting both hardware and software issues across multiple platforms.
* Excellent communication and problem-solving skills with a proactive, customer-first mindset.
* Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems.
* BS degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Nice to Haves
* Experience with scripting or automation tools (Python, Bash, or PowerShell).
* Familiarity with identity management systems like Okta or Azure AD.
* Interest in AI tools, data workflows, or supporting teams that build AI-driven products.
About Otter.ai
We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
Accessibility & Accommodations
Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview.
* Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate
Salary range
Salary Range: $90,000 to $110,000 USD per year.
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.
#LI-Hybrid
$90k-110k yearly 9d ago
IT Support Specialist
Beumer Group 4.2
Denver, CO jobs
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
* Network Configuration and Maintenance:
* Ensure network security, performance, and scalability.
* Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
* Collaborate with global stakeholders to enforce network security policies and practices.
* IT Project Management:
* Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
* Define project scope, objectives, and schedules.
* Support and Administration:
* Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
* Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
* Onsite Support & Customer Partnership
* Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
* Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
* Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
* Bachelor's degree in Information Technology, Computer Science, or a related field
* 2-5 years of experience in network administration and IT project management
* Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
* Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
* Strong attention to detail, process development and project/organizational management
* Highly organized in working, thinking and prioritizing
* Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
* Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
* 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
* Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
* Ancillary Insurances: Including vision, accident, and critical illness insurance.
* Generous Paid Time Off: Achieve the optimal work-life balance.
* Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
* Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$85k-95k yearly 56d ago
Help Desk Technician
Premium Waters 4.3
Minneapolis, MN jobs
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly Auto-Apply 20d ago
IT Helpdesk Technician
Bernatello's Foods 4.0
Maple Lake, MN jobs
Job Responsibilities
Help Desk Support and Management
Provides timely and professional technical support via phone, email, ticketing system, and in-person for desktop, laptop, mobile devices, and peripherals.
Manages and supports Microsoft Intune for device enrollment, configuration, application deployment, compliance policies, and mobile device management (MDM).
Offers hands-on support for handheld/mobile devices, Android and iOS (smartphones, tablets, scanners, etc.), including setup, troubleshooting, and OS/app updates.
Diagnoses and resolves hardware, software, network, and printer issues.
Assists with user account management in Active Directory, Office 365, and other enterprise systems.
Document incidents, resolutions, and procedures in the ticketing system.
Participate in an on-call for after-hours support.
Collaborate with senior IT staff on projects, system upgrades, and process improvements.
Maintain inventory of IT equipment and software licenses.
$43k-72k yearly est. 9d ago
Engineering Support Specialist I
Knapheide Manufacturing 4.1
Quincy, IL jobs
Job Description
The Engineering Support Specialist I is responsible for support Enterprise-wide to assist in key facets of user's daily operations including but not limited to KBS system.
Duties & Responsibilities:
Knowledgeable in the business systems used by the company
Maintenance and continuous improvement of KBS Item, including validation of created items and reactivation of discontinued/archive items
Respond to critical ticket request for new KBS items needed for quick customer sales or service.
Item Master Database scrub and revamp for cleaner, more informative information
Maintenance of Enterprise packages
Creation of Documentation, Drawing, and Installation Instructions within Document Library and Business System
Provide technical support through ticket system and dedicated Webex spaces
Collaborate with support team to evaluate system improvements.
Use best practices for scalability, support, ease of maintenance, and system performance
Work with internal and external stakeholders to establish project scope, system goals, and requirements
Perform system audits to ensure best practices are being used and if additional training is needed
Serve as backup support to other Engineering positions as needed
Travel not required but permitted for support functions
Collaborate with suppliers to acquire CAD and compliance information.
Position Requirements:
Engineering, Business, Computer Science, or other technical discipline or equivalent experience required
1-3 years experience in a technical support or customer service role required.
Product knowledge as well as knowledge of auxiliary equipment used in the commercial vehicle marketplace recommended.
Proficient using Microsoft Office Products including Word and Excel.
Must have strong communication skills.
Experience with SolidWorks is preferred
Physical/Mental Requirements Needed to Perform the Essential Functions of the Position:
Must be able to perform normal office duties. May need to travel periodically by car, airplane, etc. The ability to communicate verbally and in written form.