Executive Personal Assistant to HNW Entrepreneurial Principals, Investment Firm, Houston Texas, Local Remote
A highly successful HNW entrepreneurial couple, 1 in the P/E space and the other in design is looking for an Executive Personal Assistant to provide seamless administrative support, personal and professional as a true “right hand”. The ideal candidate has at least 5 years of experience supporting a HNW principal, preferably in the investment/ finance space or hospitality and has a “high touch” service- oriented mentality. This role will encompass a wide range of responsibilities that are essential for ensuring the principal's lives run as smoothly as possible, taking as much off their plate to focus on their businesses and family. This is a local remote position with the ability to meet occasionally as needed at their home or other venue to make sure all projects for the business or home are running smoothly as well as run needed errands.
About the Job:
Support the principals with all day-to-day matters including personal/professional calendar management, scheduling meeting and making sure they are fully aware of the children's, schedules and activities
Anticipate the needs of the principals and liaise with key stakeholders in their businesses
Organize and manage personal, domestic/international travel arrangements including detailed itineraries.
Provide a broad range of administrative support for the home; Handle property management issues, repairs, renovation projects, payroll; run errands, manage cars and insurance
Plan dinners/events, personal and professional
Handle correspondence, including emails, letters, prioritizing and responding on behalf of the principals
Expense reporting
Assist with ad hoc projects.
1099 Contract Base Salary, Discretionary Bonus, Healthcare Stipend
About You:
At least 5 years of experience as an Executive Personal Assistant supporting a high- level executive or HNW principals, preferably in the finance space/P/E space
Bachelor's Degree
Has a creative mindset to solve problems independently with diplomacy and thoughtful analysis. Has the maturity to work remotely with proven success
High level of integrity and discretion in handling all confidential information; high emotional and intellectual intelligence
Excellent Microsoft Office skills; Tech savvy and interested in keeping up with new technology, particularly AI to improve processes in the home as well as with their business ventures Excellent written and verbal communication skills
A warm engaging personality with a positive “can do” attitude and a “high touch” service mentality.
$56k-81k yearly est. 2d ago
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Director of Acquisitions & Asset Management (Hybrid Role)
Aligned Ventures 4.3
Houston, TX jobs
Job Title: Director of Acquisitions & Asset Management (Hybrid Role)
Compensation: $140,000 - $160,000 Base + Performance Bonus + GP Equity
The Role
Aligned Ventures is hiring a Director of Acquisitions & Asset Management. We are looking for someone who wants to own the entire lifecycle of the asset-from sourcing and underwriting the deal to executing the business plan and driving Net Operating Income (NOI) after closing.
You will report directly to the Partners. Your mandate is to maintain a robust acquisition pipeline while simultaneously ensuring our existing portfolio meets or exceeds projected returns.
Current Texas residency is a mandatory requirement. Please note that we are not considering candidates seeking relocation.
About Us
Aligned Ventures is a high-performance firm scaling across Texas. We differentiate ourselves through extreme alignment: we are investors first and sponsors second. We back every acquisition with our own $30M+ balance sheet, co-investing 20% of the equity in every deal. We currently operate 440 units in Houston and are actively buying, with a target of adding 600+ units in 2026 on our path to $1B AUM.
Function 1: Acquisitions (The Buy)
Deal Sourcing: Actively source off-market and listed multifamily opportunities in Austin, San Antonio, and Houston. You will be the primary point of contact for the brokerage community.
Institutional Underwriting: Build and manage detailed financial models for potential acquisitions. You are responsible for the accuracy of all assumptions (rent growth, taxes, insurance, CapEx).
Due Diligence & Closing: Lead the transaction process from LOI to Closing. You will manage lenders, legal teams, and third-party inspectors to get the deal across the finish line.
Function 2: Asset Management (The Hold)
Financial Oversight: Conduct monthly audits of asset financial statements (P&L). You will identify variances, spot expense leakage, and hold property management firms accountable to the budget.
Business Plan Execution: oversee major capital improvement projects and renovation plans. You ensure that the value-add strategy we underwrote during acquisition is actually executed on time and on budget.
Reporting: Prepare monthly and quarterly asset performance reports for the Partners, highlighting risks and operational adjustments.
Mandatory Hard Skills & Experience
Proven Track record: A verifiable portfolio of closed Texas transactions where you served as the primary lead from initial sourcing through the complexities of due diligence and final execution
7+ Years of Experience: Must have a mix of Transactional (Acquisitions) AND Operational (Asset Management) experience.
Asset Management experience: You must be able to demonstrate experience managing a P&L, overseeing renovations, or managing third-party property managers. If you have only ever worked on the transaction side, this is not the right role.
Technical Modelling: Advanced Excel proficiency is required for both Acquisition Modelling (Waterfalls, IRR) and Operational Analysis (Budgeting, Variance Tracking).
Market Fluency: Deep knowledge of Texas property tax laws, insurance dynamics, and sub-market rental trends.
Location: Currently located in Houston, Dallas or San Antonio
Other Benefits
Full Cycle Ownership: You won't just hand the deal off to an operations team and walk away. You will have the authority to execute the business plan you created.
GP Equity: We provide General Partnership equity in the deals you help us buy and operate.
High Autonomy: This is a senior individual contributor role. We measure results (Deals Closed + Portfolio NOI), not activities.
To Apply: Submit your resume. In your email/cover letter, please highlight:
Do you meet the mandatory requirements listed above?
Why do you feel this role is the right fit for you?
$140k-160k yearly 1d ago
Senior Staff API Platform Engineer - Remote-Friendly
Gusto 4.5
Denver, CO jobs
A prominent payroll platform is seeking a Senior Staff Software Engineer to lead technical efforts in building and scaling their payroll APIs. The ideal candidate has over 12 years of software development experience and a strong background in platform engineering. You will engage with customers and provide technical mentorship to ensure the delivery of high-quality software solutions. Competitive compensation ranging from $230,000 to $270,000 annually is offered based on location and experience.
#J-18808-Ljbffr
$79k-125k yearly est. 1d ago
Staff Software Applied AI Engineer
Hackerone 4.2
Austin, TX jobs
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).
HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations.
HackerOne Values
HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.
Staff Software Applied AI EngineerLocation: Seattle, WA or Austin, TXPosition Summary
At HackerOne, we're advancing a new era of AI-powered offensive security. As a Staff AI Engineer, you'll help shape the evolution of our autonomous HAI platform, driving the integration of advanced AI and agentic frameworks into HackerOne's products.
You will build intelligent security agents that reason, act, and learn - helping security teams identify, validate, and remediate vulnerabilities faster than ever. This is a high-impact technical role, reporting to the VP, AI Engineering, where you will architect the systems and frameworks that power the next generation of AI-driven vulnerability discovery.
At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a role targeted for candidates within ~50 miles of Seattle, WA or Austin, TX. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. Must be able and willing to come to the office once per week (typically Thursdays).
What You Will Do
Success in the Staff AI Engineer role will be accomplished by delivering on the responsibilities below in alignment with the Talent Principles that define how we work at HackerOne.
Architect and enhance our autonomous security agent "Hai," building intelligent systems capable of natural-language reasoning, vulnerability detection, and actionable recommendations, all grounded in an AI-First mindset.
Build components and services that integrate agentic AI design patterns-such as orchestration, memory systems, RAG, long-horizon tasks, and LLM-based models-into the HackerOne platform, applying an AI-First approach to improve vulnerability detection and security automation.
Partner across Product, Security Research, and Engineering to introduce AI capabilities into the broader HackerOne ecosystem. As the company evolves rapidly, bring clarity and stability to shifting requirements by demonstrating strong Change Agility.
Design and implement AI red-teaming agents and frameworks that proactively surface weaknesses in LLMs, generative-AI systems, and applied AI deployments, using First Principles Problem Solving to break problems down and build durable, foundational solutions.
Establish meaningful metrics, observability, evaluation frameworks, and continuous feedback loops to improve model performance, safety, and user impact-ensuring decisions are grounded in Data-Driven Decision Making.
Stay current with emerging AI safety research, adversarial-testing techniques, and agentic-system patterns, and integrate those learnings into HackerOne's responsible-AI strategy with adaptability and a growth-oriented Change Agility mindset.
Build APIs and integrations that enable seamless interaction between AI models, security tools, and the broader HackerOne platform, ensuring security, scalability, and interoperability across systems.
Minimum Qualifications
8+ years of experience as a software engineer, including deep experience building and maintaining production-grade AI platforms and infrastructure.
Must be able and willing to come to the office once per week (typically Thursdays).
Proven expertise in large language models (LLMs), generative AI, and machine learning frameworks such as TensorFlow, PyTorch, and Transformers in production environments.
Strong hands-on experience in AI platform engineering, including model deployment, MLOps pipelines, model serving infrastructure, and shared AI services architecture.
Experience building systems that support multiple AI product teams and applications, enabling scalable experimentation and deployment.
Solid understanding of AI safety and alignment principles, including responsible AI development, bias mitigation, and ethical AI practices.
Preferred Qualifications
Experience building AI development platforms, model registries, experimentation frameworks, and tools that accelerate AI innovation across organizations.
Familiarity with ReAct, AutoGen, or Semantic Kernel for agentic orchestration and multi-agent collaboration.
Experience in agent action routing, secure tool usage APIs, and feedback loops for autonomous agents.
Knowledge of prompt engineering, fine-tuning, retrieval-augmented generation (RAG), and advanced LLM optimization strategies.
Experience with cloud-based AI/ML services (AWS Bedrock, GCP Vertex AI, Azure ML) and containerization technologies (Docker, Kubernetes) for AI workloads.
Familiarity with Ruby on Rails, GraphQL, and React, and experience integrating AI capabilities into production web applications and APIs.
Compensation Bands:
Seattle and Austin
$230K - $300K * Offers Equity
#LI-Remote
#LI-HM1
Job Benefits:
Health (medical, vision, dental), life, and disability insurance*
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program
Flexible Work Stipend
*Eligibility may differ by country
We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).
Visa/work permit sponsorship is not available.
Employment at HackerOne is contingent on a background check.
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Compensation Range: $230K - $300K
$230k-300k yearly 7d ago
Staff Product Manager, AI Security
Hackerone 4.2
Austin, TX jobs
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).
HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations.
HackerOne Values
HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.
Staff Product Manager, AI SecurityRemote Location: Seattle, WA; San Francisco Bay Area; Austin, TX; Boston, MA; or Washington, DCPosition Summary
HackerOne is seeking an exceptional Product Manager to spearhead the development of our cutting-edge AI Security product portfolio. As the owner of AI Security products, you will play a pivotal role in shaping the future of how organizations secure their artificial intelligence and machine learning systems. You will be at the forefront of defining and delivering innovative solutions that address emerging AI-specific threats.
This is a strategic role that requires a deep understanding of both AI technologies and cybersecurity principles. You will be responsible for the entire product lifecycle, from ideation and strategy to execution and go-to-market, ensuring our AI security offerings are a market-leading force.
At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role and we are open to hiring anywhere in the US, with candidates within ~50 miles of Seattle, WA; San Francisco Bay Area; Boston, MA; Austin, TX; or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work.
What You Will Do
Drive strategy and execution for our AI Red Teaming offerings.
Develop and maintain a multi-year product roadmap that aligns with the company's overall objectives and the evolving AI threat landscape.
Lead the end-to-end product development lifecycle for AI security solutions.
Gather and synthesize inputs from internal stakeholders, our security researcher community, customers, and partners.
Translate complex customer AI security, as well as safety and trust, challenges into clear, concise and actionable product requirements and user stories in collaboration with Design, Engineering and Customer Operations.
Collaborate with Product Marketing to launch and drive adoption of new AI security products and features. Act as a subject matter expert and evangelist for HackerOne's AI security solutions, presenting to customers, prospects, at industry events, and to internal teams.
Maintain a deep understanding of the latest advancements in AI (across generative AI & machine learning), AI security research, security for AI systems, and competitive offerings to identify new opportunities and ensure HackerOne remains an innovator in this space.
Minimum Qualifications
8+ years of Product Management experience in tech/SaaS businesses.
Demonstrated ability to shape and drive AI adoption and strategy across domains by re-architecting security products, processes, and platforms around AI-embedding AI into how solutions are designed, built, and operated to deliver transformative protection against emerging AI threats.
A proven track record of successfully launching and scaling technical products / platforms in high-growth businesses involving in-depth cross-functional collaboration and leadership across R&D and go-to-market functions.
Deep understanding of cybersecurity technologies with direct product management experience in related cybersecurity fields, such as vulnerability management, penetration testing, application security, and related fields.
Strategic thinker who can translate market trends, customer needs, and technical innovations into a clear product vision and actionable roadmap
Deep empathy for customers / users in gathering and synthesizing input and a passion for solving their most pressing security challenges.
Outstanding communication and leadership skills with a collaborative and team-oriented approach to identifying problems, determining potential solutions, and building consensus around your vision with internal and external stakeholders.
Experience using data and metrics to inform product decisions and measure success.
Experience leading product development in cloud services.
Passion for cybersecurity in helping with HackerOne's mission of empowering the world to build a safer internet
Preferred Qualifications
Bachelor's degree in Computer Science, Engineering, or related field.
MBA degree
Domain experience with security research / hacking as part of red teaming, penetration testing and/or bug bounty programs, including methods, tools, and types of testing.
Strong understanding of AI concepts, common vulnerabilities in AI systems, and the evolving AI threat landscape, including familiarity with AI security frameworks, tools and best practices.
Compensation Bands:
San Francisco
$238K - $291K * Offers Equity
Seattle, Austin, DC, Boston
$214K - $262K * Offers Equity
#LI-Remote
#LI-HM1
Job Benefits:
Health (medical, vision, dental), life, and disability insurance*
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program
Flexible Work Stipend
*Eligibility may differ by country
We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).
Visa/work permit sponsorship is not available.
Employment at HackerOne is contingent on a background check.
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Compensation Range: $214K - $291K
$89k-122k yearly est. 7d ago
Sales Operations Coordinator
Truewerk 3.6
Denver, CO jobs
TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon and through our wholesale, retail and B2B sales partners. With nearly 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission.
Job Description
This is a hybrid role requiring regular in-office presence at our headquarters in Denver, Colorado Tuesday-Thursday, with the option to work remotely on Monday and Friday based on business needs.
We're looking for a highly organized, detail-driven Sales Operations Coordinator in Denver, Colorado to support our growing B2B (business-to-business) channel. In this role, you'll serve as a key point of contact for wholesale and B2B orders-owning the flow from order submission through delivery. You'll ensure orders are processed accurately, tracked closely, and communicated clearly while coordinating across customers, warehouses, and internal groups to keep everything running smoothly.
This role is ideal for someone who thrives at the intersection of systems, process, and people-bringing strong communication skills, a sharp eye for detail, and a collaborative mindset to deliver an exceptional experience for our B2B customers.
The Sales Operations Coordinator reports to the Senior Manager of Sales Operations and partners closely with B2B customers, Brand/Community, Operations, Accounting, 3PL partners, and shipping carriers.
Order Processing and Tracking
Serve as the subject matter expert to our Team, partners, and customers for accurate, relevant order information
Serve as the primary point of contact for entering and tracking B2B sales orders, ensuring accurate and timely processing from order entry through delivery
Utilize NetSuite to manage customer account data and sales orders, overseeing the full order lifecycle, including inventory transfers, shipping through 3PL partners, and final delivery tracking
Monitor and manage backorder reports to ensure inventory is released and invoiced promptly upon availability
Communication and Coordination
Maintain consistent, timely, and proactive communication with internal groups, partners, vendors, and customers to keep orders moving efficiently
Act as the main liaison between Sales and relevant stakeholders for all order management inquiries
Proactively communicate with customers by sending order confirmations and tracking information to ensure accurate and on-time delivery
Collaborate closely with the fulfillment group to ensure accurate and timely order processing and shipment
Customer Satisfaction and Support
Provide exceptional customer service to support repeat business and reinforce TRUEWERK's position in the performance workwear industry
Resolve order-related issues, discrepancies, or delays with urgency, working cross-functionally to identify and implement solutions
Maintain accurate, up-to-date records of orders, shipments, and communications within order management systems
Help Identify process gaps and contribute to continuous improvement initiatives to enhance efficiency and customer satisfaction
Stay informed on inventory levels, shipment status, and other relevant details to provide accurate updates to customers and internal groups
Qualifications
Must Have
Experience with tangible goods (hard goods or soft goods)
Recent experience in B2B or wholesale operations supporting complex order requirements; 3+ years in similar role(s) preferred
Strong understanding of order fulfillment and inventory management
Proficiency with an ERP or order management system (we use NetSuite) and vendor compliance portals such(NuOrder, SPS Commerce, or CommerceHub)
Advanced spreadsheet skills (Google Sheets, Microsoft Excel)
Experience tracking items or workflows in project / task management tools (e.g., Monday.com)
Knowledge of basic accounting principles related to order processing and invoicing
Bonus
Experience with program orders, replenishment, compliance requirements that include routing guides, chargebacks, and vendor portal updates.
Experience managing active accounts and recurring orders within a growth-stage consumer goods company
Preferred
Experience with apparel or outdoor products
Familiarity with, interest in, or personal experience with the skilled trades
Additional Information
TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to:
Employer-paid medical coverage
Employer-paid dental coverage
Optional vision coverage
Employer-paid life and AD&D insurance
Employer-paid short-term & long-term disability coverage
Affordable coverage for dependents and domestic partners
Additional out-of-pocket insurance options
HSA account with employer contribution
401K with company match
Monthly hybrid-work stipend
Professional development reimbursement program
Annual performance bonus
Unlimited PTO policy
11 company holidays
Employee Assistance Program for mental health support
Free workwear for you and discounts for friends and family!
Salary Range: $60,000 - 65,000 base salary + bonus
Applications for this role are expected to be accepted through December 26, 2025.
TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state and local laws.
$60k-65k yearly 11d ago
AI Program Management
Tanium 3.8
Addison, TX jobs
The Basics
Our CTO organization is actively seeking a Program Manager to support the CTO organization's product development activities. In this role, you will play a critical role in ensuring the precision of ideation, development and ultimate delivery of new Tanium product features. The ideal candidate will have a strong background in technology, attention-to-detail, and a passion for managing the development of products from cradle to grave. You will represent the Product Organization in collaboration with several departments including Engineering, UX, Enablement, & Marketing to usher these products through development lifecycle. A successful candidate will be a strong communicator, organized, and self-sufficient. This role requires you to build content, drive the team to delivery milestones, act as a proxy to Product Management for meetings they cannot attend, and improve company-wide process improvements on how we not only build products but also how we enable internal teams and our external customers.
This position follows the Company's hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.
What you'll do
Facilitate product launch process from ideation to delivery phase while driving efficiency and consistency (related to areas of the business such as: Security Portfolio, AI/Automation, integrations & beyond).
Manage timelines & communicate product readiness to leadership.
Collaborate with cross-functional teams, including subject matter experts, UX, Engineering, Enablement, Legal & Marketing.
Develop first draft materials for product enablement & marketing.
Act as a proxy to the Product Managers whose portfolios you manage.
Support additional project management and product development processes as needed.
We're looking for someone with
Education
BA or equivalent experience
Experience
Excellent organizational and time-management skills.
Outstanding oral and written communication skills.
Exceptional attention to detail and the ability to identify and correct errors.
Ability to work independently and collaborate effectively in a remote work environment.
Expertise in developing or improving product-related project management & launch processes.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Success in executive-level content development & delivery.
About Tanium
Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit ************** and follow us on LinkedIn and X.
On a mission. Together.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
What you'll get
The annual base salary range for this full-time position is $90,000 to $265,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.
For more information on how Tanium processes your personal data, please see our Privacy Policy.
TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable, and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon, and through our wholesale, retail, and enterprise sales partners. With about 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission.
Job Description
TRUEWERK is looking for a passionate Customer Experience Specialist in Denver, CO to join our fast-growing, high-performance CX group. This role reports directly to the Senior Manager of Customer Experience and works cross-functionally with Product, Marketing, and Operations. Our ideal candidate is empathetic, independent, and comfortable using tools, resources, and sound logic to guide customers through post-purchase questions and gear selection.
This role is critical to our mission of retaining customers by providing best-in-class support, repairing relationships when necessary, and using creative problem solving to drive loyalty and long-term value. If you're a customer-first problem solver with a passion for helping people get into the right gear, we want to hear from you!
Want to learn about our gear? Watch our Workwear as a System video. (*****************************
This position is based in Denver, CO. Employees in this role are required to work from our headquarters at least 1 week per month, with the flexibility to work remotely during other times. You must have the availability to work weekends if needed.
ROLE & RESPONSIBILITIES
Put the Customer First
Deliver timely, accurate, and empathetic support across phone, email, chat, and social channels, consistently meeting performance targets for first response time, quality assurance, and customer satisfaction (CSAT).
Encourage self-service where appropriate while delivering high-touch, personalized support when needed.
Foster trust and connection in every interaction, taking ownership of the customer experience and turning customers into TRUEWERK advocates.
Help customers find the right gear for their needs, including fit guidance and identifying alternate solutions when availability or fit is limited.
Take Ownership and Deliver Results
Own customer resolutions end-to-end, including returns, exchanges, order fulfillment issues, and general order support, ensuring timely follow-through and accurate outcomes.
Provide creative solutions that balance customer satisfaction with business objectives and operational realities.
Use FreshDesk to manage, route, document, and categorize customer interactions to support reporting, visibility, and actionable insights.
Use macros, Help Center content, and sound judgment to maximize efficiency, consistency, and quality.
Work both independently and collaboratively in a dynamic, fast-paced environment while maintaining accountability for results.
Win as One Team
Identify friction points in customer interactions and partner with coworkers, vendors, and business partners to improve tools, workflows, and processes across the customer journey.
Share customer feedback, trends, and insights with Marketing, Product, and Operations to support continuous improvement of products, messaging, and processes.
Provide additional support to wholesale and enterprise partners as needed to help resolve customer issues and support revenue-driving relationships.
Qualifications
Must Have
1 year experience in Customer Service or Customer Experience
Inbound phone call handing experience
Experience with customer support platforms (e.g., Gorgias, Zendesk, Freshdesk).
Proficient with Mac OS and Google Workspace (Docs, Sheets, Drive)
Preferred
Experience in ecommerce or with a direct-to-consumer (DTC) brand
Call center experience with a focus on multichannel support (phone, sms, email, chat)
Familiarity with Shopify, NetSuite, Slack, Yotpo, and Loop (return software)
Experience working in a hybrid or remote work environment
Bonus
Experience with apparel, uniform, or outdoor products
Familiarity, exposure, interest, or personal experience with the skilled trades
Familiar with KPIs and metric-based customer service objectives
Work Location and Schedule
Candidates must be able to work in our Denver office a minimum of one week per month
Candidates must be able to work a 40-hour schedule that meets the needs of our customer and business. Our hours of operation are: Monday-Friday 7:00 AM - 6:00 PM & Weekends from 9:00 AM - 4:00 PM
Additional Information
TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to:
Employer-paid medical coverage
Employer-paid dental coverage
Optional vision coverage
Employer-paid life and AD&D insurance
Employer-paid short-term & long-term disability coverage
Affordable coverage for dependents and domestic partners
Additional out-of-pocket insurance options
HSA account with employer contribution
401K with company match
Monthly hybrid-work stipend
Professional development reimbursement program
Annual performance bonus
Unlimited PTO policy
11 company holidays
Employee Assistance Program for mental health support
Free workwear for you and discounts for friends and family!
Salary Range: $22.00 - $24.00 per hour base pay + bonus
Applications for this role are expected to be accepted through January 9, 2026
TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state, and local laws.
$22-24 hourly 7d ago
Technical Account Manager - USA
Vast Data 3.8
Dallas, TX jobs
VAST Data is looking for a Customer Success Manager to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a member of the Customer Success team you will be You will be a part of VAST "Flight Crew" for our customers, working with a small team of Support Engineers to handle all post-sales activity for the customer. As the Customer Success Manager, you will regarded by customers as the 'one-hand-to-shake' for all things, post-sale. You will be a member of the virtual account team (Sales, SE as the proverbial 'quarterback' for the account. You will be conversant and knowledgeable in the VAST Data product, you'll manage daily operations for the account, and manage escalations for your particular customer(s). You will be responsible for ensuring customer installations and upgrades are well planned, go smoothly, and capture lessons learned and action items (with due dates and owners). You will work with engineering to submit and advocate for bugs and feature requests on behalf of customer, and work with the account SE to ensure that new features and functionality are adopted by the customer.
The Role
* Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
* Respond to technical support issues quickly, working collaboratively on the back-end to bring the right skillsets together to solve the customer problem efficiently and effectively.
* Manage customer installations, upgrades, break-fix and expansions for the customer to make sure onsite engagements go smoothly., partnering with Sales, Professional Services and sometimes external partners.
* Lead and coordinate weekly, monthly, and quarterly customer review meetings.
* Understand and advocate for customer use cases, unique requirements and needs.
* Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
* Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
* Ensure account teams are kept aware of status and activities.
* Lead your pod of Customer Success team members, knowing when and how to leverage different skillsets and helping to focus the team on the customers' priorities.
* Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction
Requirements
* Customer obsessed.
* Self-starter. You don't wait for direction. You know what to do in order to take care of the customer.
* Ability to manage your own time. We're a growing global team and a fully remote company.
* Highly organized. We track everything in tickets and dashboards.
* Ability to context-switch in a fast-paced, changing environment
* Excellent business written and verbal technical communication and presentation skills.
* Ability to deftly manage and defuse hot customer situations.
* Knowledge and experience in the enterprise IT infrastructure, networking and storage space is preferred, along with a broad understanding of the enterprise software world.
* Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
* Knowledge of networking, and working experience with network configurations on Linux and network troubleshooting
* An advantage to candidates that have In-depth knowledge and hands-on experience with storage, S3 and high-performance computing.
* MS or B.Sc. in CS, CE, EE or related fields.
* Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
* Be flexible. We're a growing company. Your responsibilities will change and evolve based on the needs of the business.
* Team player. Don't be a jerk. Disagree and commit.
$77k-109k yearly est. 60d+ ago
Healthcare Disability Specialist - Fully Remote!
Centauri Health Solutions 4.6
Texas jobs
Our company helps hospitals and health plans improve their revenue and deliver community benefits. On their behalf, we help their patients and plan members with low or no income, and those who are aged or disabled, to enroll in government-funded assistance programs.
Disability Specialists work in a fast-paced, multi-tasking, contact center environment, managing both inbound and outbound calls.
Healthcare Specialists is an entry level position and will handle all submitted Social Security applications from beginning to end while providing claimants with outstanding customer service and support and will work closely with Social Security offices nationwide.
The Healthcare Specialist will coordinate appointments, provide resources and materials, and provide medical updates to Disability Determination Services and private institutions.
A successful Healthcare Specialist is an empathetic communicator, likes to juggle multiple projects, is detail oriented and, above all, is compassionate.
Role Responsibilities:
Maintains regular communication with claimants, answers questions regarding the application, services, and benefits and clarifies eligibility data
Will manage all inbound and outbound queue calls while staying on top of own tasks
Assists in gathering eligibility data, verifications, completed forms and medical records.
Manages positive professional relationships with agencies and clients.
Submits documents/applications to proper agencies; follows up appropriately with all entities to ensure processing and stays updated on status of claims.
Manages all accounts and taking appropriate action to secure eligibility until all methods are exhausted.
Secures and submits all necessary signed SSA forms and any missing verifications
Contacts providers / secures medical records as needed
Is thoughtful and proactive to anticipate and foresee key requirements for all accounts and takes appropriate action to secure eligibility until all methods are exhausted
Works with government agencies/physician offices to obtain coverage for clients
Maintains positive professional relationship with agencies and clients
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand, and agree to security policies and complete all annual security and compliance training
Role Requirements:
2 years of Customer Service
Must be fluent in both Arabic and English (speak, read, write)
Excellent communication and interpersonal skills with an ability to clearly communicate and influence
Call Center experience and/or De-Escalation experience a plus
Experience working with government agencies a plus
Experience in Social Services, case management, processing disability/claims evaluation and/or adjudication, and Medicaid/Medicare knowledge a strong plus
Strong interpersonal skills and ability to work in a team environment
Detail Oriented, Willing to Learn, and Goal Driven
Ability to multi-task and manage time appropriately
Strong computer skills, proficiency with Microsoft Word, Excel and Outlook, and ability to navigate multiple platforms and screens smoothly
$44k-72k yearly est. 60d+ ago
Enterprise Account Executive
Birdeye 4.2
Dallas, TX jobs
Full-time Description
Why BirdEye?
Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.
At Birdeye, innovation isn't just a goal - it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who's who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.
What You'll Do:
Birdeye is a SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience (CX). With Birdeye's tools, businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. By providing strategically actionable information, we empower our clients to achieve previously unattainable performance. In today's reputation economy, Birdeye provides the eyes, ears and algorithms necessary to create a stand-out customer experience that pleases a digital consumer society reliant on instant gratification.
If you are the type of individual who thrives on cutting-edge technology, building relationships within all aspects of the C-Suite (particularly CMO), and if your expectations of your performance are higher than your employer's... we'd like to discuss an exciting opportunity for an entrepreneurial-minded sales executive to get in on the ground floor of one of Silicon Valley's hottest startups. If you possess the right energy, competitive spirit, personal drive and track record of success in sales, this is a perfect opportunity for you.
As a Strategic Account Executive with Birdeye's Enterprise Sales team you have the opportunity to attack a defined territory with a solution already driving improved reputation and customer experiences for more than 50,000 companies in North America. The market opportunity for Reputation Management and Customer Experience software is $10B+ in the US and 2-3x that number globally.
Bottom line? We're growing, rapidly, and need sales champions to help Birdeye grab market share as enterprise organizations realize that they do not control their reputation (top driver for new customer acquisition) and that they are not acting on customer feedback (top driver for customer retention).
Responsibilities
Drive sales growth by finding and closing business in our Strategic Accounts Segment
Prospect into assigned territory to uncover needs for Birdeye services
Partner with your SDR counter-part as they generate opportunities for you to sell in your territory
Manage sales cycles involving multiple CXO decision-makers and stakeholders
Build custom presentations/demonstrations of our product for prospective clients
Run effective Proof of Concept campaigns to persuasively demonstrate Birdeye's value
Report on sales activity and metrics in our CRM
Work closely with Product to improve product and on-boarding processes
Manage pipeline and sales activity, conduct prospect research and be able to accurately forecast
Work hard, play hard. We need to have fun as we succeed
Requirements
Bachelor's degree required; continued training and education preferred
8+ years of quota-carrying software or technology sales as an individual contributor, ideally selling CX and Social SaaS
Prior experience selling Enterprise SaaS into the CMO Suite
Hunter mentality with proven ability to generate and close pipelines in defined geographic territories
Experience selling to CMO, CXO, digital marketers or heads of social media
Why You'll Join Us:
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals - we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.
Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference - we make it happen.
Benefits
100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
Flexible PTO
401(k) with company match
Flexible work from home options available
Maternity & Paternity Leave
Employee Resource Groups - network with like-minded "Birds"
Abundant opportunities that come with a dynamic and fast-growing organization!
$85k-136k yearly est. 45d ago
Technical Design Assistant - Contract
Huckberry 3.5
Austin, TX jobs
Huckberry is seeking a highly motivated, exceptionally organized, and detail-driven Technical Design Assistant to support our Technical Design team across multiple brands and product categories. This individual will play a critical, hands-on role in the full product development lifecycle - from fit development and fittings to sample management and technical execution. The ideal candidate thrives in a fast-paced environment, is eager to work hard, asks thoughtful questions, and brings a strong desire to learn and grow within Technical Design.
This position is well-suited for someone with foundational experience in Technical Design who is looking to deepen their technical skill set, gain meaningful ownership, and develop into a strong technical partner within a collaborative, high-performance product organization.
Please note: This is a contract hourly role.
Responsbilities
Onsite required in Austin, TX - 40 hours a week, Monday - Thursday with flex work-from-home Fridays
Assist Senior Technical Design with:
Sample Measuring samples and maintaining measurement records in PLM system
Supporting live fittings and taking detailed fit notes
Creating and setting up fit comments, measurement adjustments to vendors
Steam and prepare samples for fittings and internal reviews
Assist with tech pack creation by building size charts for seasonal development
Vendor email communication for assigned category styles
Manage fit sample organization, including:
Maintaining sample racks
Tracking incoming and outgoing packages
Sample clean up and ensuring proper labeling for sample storage
Packages and administrative support:
Receiving packages and distributing to design, Production, Product Developers & assist the team sending packages to vendors
Requirements
1+ years of experience in apparel or a product
Foundational understanding of:
Garment construction
Patterns
Measuring fit samples
Strong organizational and time-management skills
High attention to detail with the ability to manage multiple priorities
Comfortable working in a fast-paced, collaborative environment
Proficient in:
Gmail
Google Docs & Google Sheets
Experience with Adobe Illustrator and PLM systems is a plus, but not required
Benefits
Competitive pay
Hybrid work structure (flex WFH Fridays)
Exposure to the full product development lifecycle
Continuous learning and skill development with hands-on mentorship from the Technical Design Lead
Direct collaboration with cross-functional partners across Design, Product Development, Buyers, and Production
Company Description
Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you.
Want to get to know us better? Check out our:
Journal: *************************
Youtube: ************************************
Instagram: ******************************
Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.
$19k-35k yearly est. Auto-Apply 2d ago
Talent Acquisition Partner (GTM)
Stampli 3.8
Austin, TX jobs
At Stampli, we're transforming how companies manage their accounts payable processes by combining AI-powered automation with human collaboration. As we continue to scale, our success depends on attracting and hiring exceptional go-to-market (GTM) talent who will help drive revenue growth, customer success, and market expansion.
We're looking for a Talent Acquisition Partner (GTM) to join our growing People team. In this role, you'll be a trusted advisor to Stampli's GTM leadership-building recruiting strategies that attract top performers across Sales and Customer Success. You'll shape the candidate journey, strengthen our employer brand, and ensure we continue to hire exceptional people who embody Stampli's culture of collaboration, curiosity, and impact.
What You Will Do
* Own full-cycle recruitment for GTM roles across Sales and Customer Success-from intake to offer.
* Partner strategically with hiring leaders to understand business goals, define talent needs, and develop effective hiring strategies.
* Source, engage, and nurture top talent through innovative, data-driven outreach across channels like LinkedIn, communities, referrals, and events.
* Deliver an exceptional candidate experience, ensuring transparency, consistency, and care throughout the process.
* Provide market insights and hiring analytics to guide decisions on compensation, talent availability, and pipeline health.
What You Will Bring
* 2+ years of internal full-cycle recruiting experience, including 1+ years specializing in GTM roles within SaaS or B2B tech.
* Strong track record hiring for quota-carrying Sales and Customer Success roles in high-growth environments.
* Deep understanding of GTM organizations, talent markets, and compensation frameworks.
* Excellent stakeholder management and influencing skills; proven ability to build trusted partnerships with executives and hiring teams.
* A passion for creating outstanding candidate experiences and elevating employer brand presence.
* Familiarity with ATS and sourcing tools like LinkedIn Recruiter.
* Data-driven mindset with the ability to use metrics to improve recruiting performance.
* A proactive, solutions-oriented approach and enthusiasm for driving hiring excellence in a fast-paced, evolving environment.
You Will Get
* The flexibility of working from our Austin, TX or Nashville, TN office three days a week (Tuesday, Wednesday, and Thursday), with the option to work remotely for the remainder of the week.
* Full medical, dental, and vision insurance
* 401(k) + employer match
* Access to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflows
* Opportunities and development for career and personal growth
* Strong and experienced leadership that supports your growth and success
* An open-concept, modern workspace within an inclusive and dynamic scale-up culture
Why Join Stampli?
Stampli is revolutionizing financial operations with AI, far ahead of competitors. For nearly a decade, our AI assistant, Billy, has set the industry standard-processing $100B+ in invoices annually and saving millions of labor hours for 1,600+ customers. More than automation, Billy transforms finance teams by freeing them of manual work.
Our explosive growth places us among the top tech companies at our stage, with exceptionally low churn. After conquering the Accounts Payable space, we're now revolutionizing the entire procure-to-pay (P2P) lifecycle with our new platform that "connects every dot from request to reconciliation."
What sets us apart? We adapt to customers-not the other way around-integrating with 70+ ERPs in weeks, not months. Our customer-first approach extends to our award-winning workplace culture, with vibrant, global offices. We've earned multiple Comparably awards, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits.
Here at Stampli, we build exceptional products with exceptional people. Join our dynamic team where your career will thrive in an environment that champions creativity, collaboration, and growth!
$62k-88k yearly est. 12d ago
Customer Lifecycle Enablement Manager
Upguard 4.2
Austin, TX jobs
Who are we?UpGuard's mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.
We have a rapidly growing customer base at UpGuard, but one thing has remained the same, our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think outside the box to find new ways to help our customers thrive throughout their journeys with UpGuard. We're on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a commercial mindset to identify opportunities to expand our customer accounts and elevate adoption of our products to new heights. What will you accomplish?
Journey Mapping: Define execution standards and create lifecycle maps (customized by segment) across the full customer journey: Onboarding → Adoption → Maturity → Renewal.
Competency Development: Build role-based readiness pathways and certification programs for CSMs and AMs.
Value Realization: Build adoption frameworks, maturity models, and customer success plans. Create templates and storytelling frameworks that help teams articulate value to customers.
Handoff Excellence: Partner with Sales Leadership to define and enforce clear handoff standards, ensuring smooth transitions from Sales to CS.
Risk Frameworks: Partner with RevOps to define risk indicators and churn patterns; develop frameworks for early risk identification and mitigation.
Renewal Playbooks: Build playbooks focused on value-based renewal motions and train AMs/CSMs on navigating renewal cycle communications.
Data Fluency: Train teams to interpret usage data, health scores, and customer signals to proactively manage account health.
EBR Ownership: Own the Executive Business Review (EBR) program end-to-end, including structure, templates, standards, and certification.
Executive Storytelling: Train CSMs and AMs to deliver executive-ready, outcome-focused EBRs that showcase measurable impact rather than just usage stats.
Value Translation: Partner with Product & PMM to translate technical functionality into customer value outcomes; incorporate feature readiness into lifecycle playbooks.
Adoption Motions: Leverage product knowledge to build value-led, non-commercial motions that drive multi-product adoption and breadth of usage.
Customer Education Alignment: Align with the Customer Education team to ensure self-serve assets and onboarding materials complement the rep-led motion.
Collaborating with CS/AM leadership to reinforce lifecycle expectations and partnering with Enablement Ops for content governance.
What do we need from?
5+ years of experience in Customer Success Enablement, Lifecycle Program Management, or direct CS/AM Leadership within a B2B SaaS environment.
Lifecycle mastery: Deep understanding of the post-sales customer journey, with specific expertise in optimizing onboarding, adoption, value realization, and renewal phases.
Framework design: Proven track record of architecting and deploying scalable frameworks (e.g., success plans, risk mitigation, EBRs) that drive Net Revenue Retention (NRR) and Gross Revenue Retention (GRR).
Content strategy: Strong content creation skills, capable of building high-impact playbooks, templates, and "value storytelling" assets that help CSMs articulate ROI.
Program execution: Demonstrated success in building structured enablement programs-from certification paths to ongoing skill reinforcement-that result in measurable behavior change.
Analytical mindset: Data-informed approach to enablement; ability to interpret health scores, churn data, and usage signals to identify skill gaps and prioritize initiatives.
Facilitation excellence: Skilled facilitator confident in delivering training to diverse post-sales roles, capable of simplifying complex retention strategies into actionable steps.
What gives you an edge?
Cross-functional influence: Ability to influence without authority, effectively partnering with RevOps, Product, Sales, and CS Leadership to drive change management.
Strategic & structured: A collaborative builder who can balance high-level lifecycle strategy with the operational rigor required to execute complex programs.
Business acumen: Strong commercial awareness, understanding how technical adoption translates into business value and renewal security.
What's in it for you?
Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Annual leave: 6 weeks PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer's leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their role
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
Health Insurance: Health, dental, and vision insurance
#LI-SL1
UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
Job Description
Our Vision
Building the World's Leaders of Tomorrow.
Our Mission
Creating the Education system for the 22nd Century.
What this role is responsible for:
This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.
What success looks like
Sales
Achieving agreed upon monthly sales targets and outcomes
Identifying and interacting with new leads/customers
Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.
Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
Establishing, developing and maintaining positive and professional customer interactions and relationships
Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson's new client onboarding process
Contacting existing clients to inform and upsell them on new developments within Crimson's product offering.
Expediting the resolution of customer problems and complaints to maximize satisfaction
Continuously improving sales techniques and enhancing industry knowledge
Business Development & Lead Generation (when required)
Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
Sourcing potential organizations and markets for lead generation/partnerships
Attending industry events where relevant and provide feedback and information on market trends
Sales Administration
Ensuring that data is diligently and accurately entered/managed within Crimson's Client Relations Management (CRM) system
Participating weekly sales team meetings and reports in an accurate and concise manner
Helping in training of new sales personnel wherever relevant
Maintaining effective communication with the Accounts team to ensure timely payment of accounts
Educating the global sales and marketing team on local market nuances in the education space
Providing feedback and suggestions on how to improve sales processes
Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Experience that would be useful in this role:
Salesforce
Canva
PandaDoc
Fluency in Mandarin and English
Understanding of the US/UK Undergrad application process
Why work for Crimson?
Flexible working environment, you will be empowered to structure how you work
Option to work from our many locations/remotely around the globe (role dependant) with us!
Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
$1,000 training budget per year- we love to level up!
Psychologist on staff
Impressive fireside chats and workshops to help the team continuously level up
Radical Candour is a feedback approach we live by
We're a global player with 28 markets (and growing) across the globe!
If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.
$54k-92k yearly est. 27d ago
Partner Operations Director
Captivateiq 4.3
Austin, TX jobs
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.
About the RoleWe are seeking a Partner Operations Director to shape and manage the operational backbone of our partner program. We are building a world-class partner program, and you will be a foundational member of our growing team. The role will require a builder and executor mentality who is willing to roll up their sleeves and manage both tactical and strategic priorities. Reporting to the VP of Alliances & Growth, you will play a pivotal role in partner program strategy, ensuring a seamless partner experience and driving data-informed decisions with analytics and reporting. This is a highly visible Individual Contributor role focused on building and owning programs, processes, and systems while navigating a fast-paced environment and driving successful cross-functional outcomes.
Job LocationThe candidate selected for this opportunity must reside near one of the following locations:
Hybrid (in-office 3 days per week)- Austin, TX
Remote- Raleigh, NC- Nashville, TN- Toronto, CanadaResponsibilities
Build, extend, and enhance partner strategy and programs, ensuring that they support the partner journey and align with the broader company objectives.
Manage a newly implemented partner portal that serves as a single source of truth for partner resources, lead registration, and access to enablement tools.
Design and execute streamlined onboarding and enablement processes to ensure partners have the resources to succeed.
Serve as the primary point of contact for partner inquiries, creating an exceptional overall experience in navigating the operational aspects of the partner program. This includes supporting partners directly with onboarding, PRM system issues (Mindmatrix/SFDC), and general enablement resource access.
Manage the partner NPS process to gauge satisfaction and identify areas for enhancement.
Collaborate cross-functionally to address partner needs and resolve issues.
Team with internal and partner marketing stakeholders to ensure a seamless experience with co-marketing initiatives and sponsorship of company events.
Create and manage partner communication channels, including newsletters, updates, and announcements.
Oversee partner incentives programs, ensuring they are competitive, effective, and aligned with business objectives.
Team with Legal to manage partner contracts, including renewals and compliance monitoring.
Implement and maintain a streamlined deal registration process to support partner sales success.
Ensure accurate tracking and reporting on partner-led deals and projects.
Create and maintain dashboards to track partner performance, identify trends, and provide actionable insights to internal stakeholders.
Define and track KPIs to measure partner success, performance, and satisfaction.
Work with the VP, Alliances & Growth to create and track departmental OKRs.
Work closely with Sales, Product, Customer Success, Service, Legal, and Marketing teams to align efforts, leverage synergies, and ensure that partners are fully integrated into our go-to-market strategies. You will be expected to independently drive consensus and negotiate resources/support across internal teams where the partner motion may be new or deprioritized.
Requirements
7+ years in partner operations, channel management, or a related senior role within a SaaS or tech environment.
3+ years of building, implementing, and scaling successful partnership programs that drive revenue growth and result in an exceptional partner experience through direct interaction (including onboarding, operational issue resolution, and enablement support).
Expertise in Partner Relationship Management (PRM) systems; direct experience managing a PRM platform (e.g., Impartner, Salesforce Partner Portal, PartnerStack, Euler, Mindmatrix).
Strong ability to think strategically while maintaining a high capacity for hands-on tactical execution.
Exceptional organizational and senior program management skills with a keen attention to detail necessary for building and maintaining systems (PRM, SFDC).
Excellent interpersonal and communication skills for effective collaboration with both internal teams and
Proven ability to work autonomously as a highly proactive, self-motivated problem-solver and decision-maker in complex, ambiguous, and evolving environments.
Extensive experience working cross-functionally with other teams (e.g., Revenue Operations, CX Operations, EPD Operations) to align processes and integrate the partner program.
Familiarity with CRM systems (Salesforce) and data analysis tools.
Minimal travel
Sales Performance Management (SPM) experience is a plus.
Benefits
(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
Annual stipends for professional development and caretaking
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent
Notice for Prospective Candidates
Only emails ********************* should be trusted.
We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
Attempt to correspond with a candidate using a free web-based account, such as an email address that ends *************, @yahoo.com, @hotmail.com, etc.
Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
Ask candidates to make a payment in order to be considered for a position.
Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
Please note that we'll only ask for more sensitive personal information in connection with background checks after an offer is made.
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States
$79k-143k yearly est. Auto-Apply 60d+ ago
Ecommerce Specialist
Truewerk 3.6
Denver, CO jobs
TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon and through our wholesale, retail and B2B sales partners. With nearly 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission.
Job Description
This is a hybrid role requiring regular in-office presence at our headquarters in Denver, Colorado Tuesday-Thursday, with the option to work remotely on Monday and Friday based on business needs.
We're looking for an Ecommerce Specialist in Denver, Colorado to support TRUEWERK's dominant and fast-growing direct-to-consumer ecommerce business by managing day-to-day site operations, ensuring flawless execution across our Shopify Plus storefront, and helping deliver a best-in-class digital shopping experience.
This role is perfect for someone early in their ecommerce career who loves being hands-on-updating product pages, auditing the site, supporting merchandising changes, coordinating promotions, publishing content, and QA testing-while optimizing the site experience through data and attention to detail.
Ideal candidates are highly detail-oriented, organized, and proactive problem-solvers who take pride in getting things right. You're comfortable working in a fast-paced environment, juggling multiple priorities while maintaining accuracy and follow-through, and you bring a genuine passion for digital retail, UX best practices, and delivering a great customer experience at every touchpoint.
In this role, you'll work closely with the Director of Ecommerce to support key initiatives that improve conversion, product discoverability, and overall site performance-helping ensure the digital experience reflects the TRUEWERK brand, meets customer expectations, and drives meaningful business results.
Site Operations & Execution
Manage day-to-day updates in Shopify Plus, including product setup, pricing, content publishing, tagging, collections, and navigation.
Perform detailed QA across PDPs, landing pages, collections, promotions, and mobile/desktop layouts to ensure accuracy and a premium customer experience.
Monitor overall site health, proactively identifying and resolving issues such as broken links, content gaps, tagging errors, or UX friction points.
Support the implementation and validation of promotions from homepage through checkout.
Merchandising & Content
Execute digital merchandising updates to highlight priority products, seasonal stories, and new arrivals across the site.
Support landing page builds for campaigns, product launches, and seasonal moments in partnership with Creative and Marketing.
Maintain the ecommerce content and merchandising calendar, ensuring alignment with inventory, marketing, and broader commercial priorities.
Analytics & Optimization
Pull, organize, and maintain weekly and monthly reporting on key ecommerce KPIs including conversion rate, traffic, product performance, search behavior, and site performance.
Assist with A/B testing setup, documentation, and results tracking to support conversion rate optimization initiatives.
Help evaluate and support new features and functionality that enhance brand experience and site performance.
Cross-Functional Collaboration
Partner closely with Marketing, CRM, Performance Marketing, Creative, Operations, and Customer Experience to ensure site readiness, campaign execution, and inventory accuracy.
Support broader ecommerce initiatives by coordinating details across teams and helping drive clean, on-time execution.
Qualifications
Must Have
1-3 years of hands-on ecommerce experience including ownership of site configuration and updates.
Working knowledge of Shopify or Shopify Plus - or deep experience on another platform - managing products, collections, pages, and theme settings.
Experience supporting new product launches and promotions for a Direct-to-Consumer (DTC) brand in a retail ecommerce environment.
Strong understanding of digital merchandising fundamentals such as content updates, navigation, and end-to-end QA across desktop and mobile.
Preferred
Experience supporting onsite merchandising, campaign execution, and promotional launches in a fast-paced ecommerce environment.
Basic understanding of core ecommerce metrics such as conversion rate, AOV, UPT, CTR, and bounce rate.
Experience running reports in Shopify and/or GA4.
Familiarity with project management tools such as Monday.com.
Bonus
Exposure to A/B testing tools or experimentation workflows.
Experience QA'ing promotions, merchandising updates, and site configuration changes.
Familiarity with one or more ecommerce or marketing platforms (e.g., Google Analytics, VWO/Visually, Klaviyo, Attentive).
Comfort working in spreadsheets to pull, organize, and maintain performance reports (Google Sheets or Microsoft Excel).
Additional Information
TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to:
Employer-paid medical coverage
Employer-paid dental coverage
Optional vision coverage
Employer-paid life and AD&D insurance
Employer-paid short-term & long-term disability coverage
Affordable coverage for dependents and domestic partners
Additional out-of-pocket insurance options
HSA account with employer contribution
401K with company match
Monthly hybrid-work stipend
Professional development reimbursement program
Annual performance bonus
Unlimited PTO policy
11 company holidays
Employee Assistance Program for mental health support
Free workwear for you and discounts for friends and family!
Salary Range: $65,000-75,000 base salary + bonus
Applications for this role are expected to be accepted through January 2, 2026.
TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state and local laws.
$65k-75k yearly 10d ago
FP&A Revenue Manager
Sugarcrm 4.7
Denver, CO jobs
From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we're building a culture that values personal and professional growth-and we're proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.
If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about SugarCRM careers and how you can be part of our journey.
Where You Fit In:
You will focus on partnering with go-to-market leaders to deliver accurate forecasting, and pipeline insights. You will work cross-functionally to build revenue forecasts, financial models, track KPIs and provide data-driven insights. The finance team fosters a culture of accountability, curiosity, and continuous improvement within the finance team. Reporting to the VP of FP&A and engaging directly with senior leadership, this is a highly analytical, detail-oriented role within a fast-paced, Private Equity-backed SaaS environment, requiring strong financial acumen.
**This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.**Impact You Will Make in the Role:
Revenue Forecasting and Reporting
Collaborate with go-to-market leaders to build and maintain accurate revenue forecasts.
Support the professional service revenue forecasting, utilization analysis and profitability assessments.
Develop and maintain dashboards for pipeline metrics, cohort and product trends, and SaaS KPIs. Including calculating all components of ARR reporting (flash, roll forward and retention calculations).
Support the quarterly forecasting, annual budgeting, 13-week rolling cash forecast and long-term planning processes.
Own the revenue flash reporting process as part of the close timetable.
Provide Revenue key insights and variance analysis to leadership.
Support the preparation of monthly, quarterly and annual financial reports for senior management.
Financial Modeling and Insights
Build revenue-centric models to support sales and marketing planning.
Provide scenario analysis for pricing strategies and revenue optimization.
Deliver financial insights to support go-to-market strategies and investment decisions.
Work cross-functionally to align pipeline forecasts with operational and financial plans.
What You Will Bring:
Bachelor's degree in Finance, Economics, Accounting, or a related field.
4+ years of FP&A experience.
Proven experience in SaaS metrics, business models, and value creation levers.
Prior experience in revenue forecasting and ARR calculations.
Strong analytical and problem-solving skills, with the ability to provide actionable insights from complex data.
Ability to thrive in a fast-paced, dynamic, and results-oriented environment.
Exceptional attention to detail and passion for accurate, high-quality work.
A high sense of urgency, ability to multi-task and work under pressured timelines.
Experience with financial systems and BI tools. Adaptive Insights and Xactly experience is a plus.
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: · Excellent healthcare package for you and your family · Savings and Investment - 401(k) match· Unlimited Paid Time Off· Paid Parental Leave· Online Legal Services (Rocket Lawyer)· Financial Planning Services (Origin)· Discounted Pet Insurance (Embrace Pet Insurance)· Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public· Health and Wellness Reimbursement Program · Travel Discounts· Educational Resources - Career & Personal Development Program· Employee Referral Bonus Program· We are a merit-based company - many opportunities to learn, excel and grow your career!
If you require a reasonable accommodation to search for a job opening or submit an application, please call ***************** with your request and contact information.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
#LI-Hybrid
$82k-111k yearly est. Auto-Apply 26d ago
Software Engineer Intern - Summer 2026
Nextdoor 4.1
Dallas, TX jobs
#TeamNextdoor Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com.
Meet Your Future Neighbors
As an Engineering Intern at Nextdoor, you'll join a team that is passionate about using technology to cultivate a kinder world where everyone has a neighbor they can rely on. As an engineer, you will wear multiple hats and work across different languages and services to deliver value to our members. We care about moving fast and delivering impact, without compromising on quality and reliability. You will have the opportunity to learn from your co-workers and teach them. As a team, we will make each other better and build great software. Learn more about the experiences of our former interns here.
At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in-office presence and work-from-home experience for our valued employees.
The Impact You'll Make
We empower our teams to own all aspects of bringing Nextdoor to life. As such, you'll get the opportunity to make key contributions across our engineering stack and solve real-world problems with our engineering teams. Our interns dive in quickly, pushing code to production in their first 1-2 weeks.
In addition to writing code, you'll have the opportunity to help define the features that we build through internal collaboration and incorporating customer feedback. You'll also work with product managers and designers to ensure products are easily usable, benefit our customers, and align with the Nextdoor platform experience. We believe engineers have a stake in all aspects of product development - from conception, to planning and roadmap building, shipping, and measuring performance that informs future iterations of those services.
You'll own a project and work as a part of our engineering team to implement full features from ideation through launch. In addition to working directly with your engineering team and manager, you'll be paired with a mentor who is aligned with your skillset to make sure you learn and contribute as much as possible during your time with us.
Our paid internships are typically 12 weeks, based out of Dallas, TX.
What You'll Bring to the Team
* Currently pursuing an education in a technical discipline, graduating between Fall 2026 through Summer 2027
* Fundamental understanding of data structures and algorithms
* An understanding of programming principles, with an appetite to learn more
* A willingness to communicate and collaborate - we want to hear your ideas
* Ability to be flexible and adaptable in a fast-paced startup environment
* Desire to learn about new technologies and systems
* Capable of managing your time well
* Experience with software design and development
* Passion for Nextdoor's mission and purpose
* Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done
Perks & Benefits
* Housing stipend so you can spend your summer with us in Dallas
* Access to benefits (including mental health benefits, commuter benefits, wellness benefits, etc)
* Stocked micro-kitchens and lunches at our offices
* Team events and socials
* Global volunteer opportunities
* Ability to join any of our Employee Resource Groups (ERGs)
The salary for this role is $3,900, paid semi-monthly, plus a semi-monthly housing stipend of $1,000.
At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the customers we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.
$34k-48k yearly est. Auto-Apply 8d ago
Remote Healthcare Collections Specialist
Revenue Enterprises 4.1
Aurora, CO jobs
Status: Full-Time position with full benefits
Hours: 40
Shift: M-F 8:00am - 5:00pm MST
Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity
About the Company
Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better.
What makes REL different?
Family owned business where you become part of the family- not just a number
Over 20 years of consistent and healthy growth with world class clients
Your voice is heard and appreciated
You are a part of the success with your ideas and your efforts
You are appreciated and valued
Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country!
Competitive pay and incentive program
We promote from within! Grow your career with Revenue Enterprises
Work from home opportunity with modified in-office work options available for those who like the "office" setting
What you will be doing:
Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights
Salary Range:
$40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity
***Must reside in Colorado, Montana, Texas, Kansas or Wyoming to be considered
Job requirements
Must be Colorado, Wyoming or Montana resident
2+ years professional experience, with demonstrated history of retention
Prior Collections experience handling delinquent accounts
Experience in customer service and/or healthcare preferred (but not required)
Authorization to work in the US
High school diploma or GED
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual English/Spanish skills is a plus!
Typing 40+ WPM with 90% accuracy preferred
Experience working from home preferred
Prior collections experienced preferred
Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
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