Customer Service Associate jobs at Black & Veatch - 1719 jobs
Customer Service Representative
Weather Shield Windows and Doors 4.3
Medford, WI jobs
Weather Shield, now a part of the Pella Family of Brands, is seeking a CustomerService Representative. This role is to provide the best customerservice for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift.
This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responding to phone calls from customers and be a proactive voice of the company to them.
Identify and enter no-charge orders, credit memos and returns.
Research and resolve problems regarding orders.
Assist sales reps with product and procedural issues.
Respond to customer inquiries in a timely manner.
Follow up on orders that need attention.
Assist customers in learning our systems and using our tools.
Work with customers to fulfill their window and door buying needs.
Suggest additional products/options where appropriate.
Train and provide guidance to new team members to enhance customerservice.
Suggest improvements to systems and procedures.
Help to implement changes that improve quality and efficiency.
Test new and updated programs.
Perform other job-related duties as necessary to fulfill responsibilities of the position.
Process Job Site service requests.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Excellent verbal and written communication skills, good reasoning skills and attention to detail
Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies.
Must be organized and have a friendly, courteous, helpful and positive attitude.
EDUCATION: High school diploma or equivalent preferred.
EXPERIENCE: Varying levels accepted.
COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications.
PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required.
EMPLOYEE ACKNOWLEDGEMENT:
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
$34k-39k yearly est. 4d ago
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Customer Service Rep
Armstrong Flooring 4.3
Denver, CO jobs
BENEFITS: Medical, Dental, Vision, 401K
Shift: 7:30a-4:30p Monday-Friday
Pay: $23-25/hour
AHF Products has a job opportunity for a CustomerService Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customerservice area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customerservice.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customerservice. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
$23-25 hourly 8d ago
CSC Customer Service Specialist 1
Artech LLC 3.4
Temple, TX jobs
for one of our direct clients in the US. Below are the specs for the role: CustomerService Specialist 1 Duration of Assignment: 6+ Months Pay Rate Range: $18.00/hr on W2 Call Volume: Day Shift (8 AM-5 PM): 175-300 calls per day
Second Shift: 150-200 calls per day
Night Shift: Over 100 calls on a busy night
Key Requirements:
Must be a quick thinker, able to handle unique or challenging situations on calls.
Should be able to think quickly and adapt during calls.
Types of Calls:
General calls (e.g., plumbing issues, ceiling issues, doctor appointments)
Auto dispatching via radio/calls (launch/alert calls)
Monitoring role for medical support and medical emergency calls
Other Details:
Must know how to route calls appropriately.
Dispatcher experience is a plus, but not mandatory.
During the interview, candidates will be assessed on their ability to multitask effectively.
Click "APPLY" to send your resume for this role or you can send an email to me at **************************. You can also reach me directly on ************.
Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies. We have dedicated professionals that will help you with your next career move. Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles. There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy.
Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
$18 hourly 8d ago
Customer Service Representative
Aaron Plumbing Inc. 3.6
Suwanee, GA jobs
Benefits:
Bonus based on performance
Opportunity for advancement
Training & development
Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time CustomerService Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on!
This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available.
--> Training for the position must be completed in our Suwanee, GA location. Once the in office training is complete, the position will be fully work from home. If this sounds like the right admin opportunity for you, apply today!
QUALIFICATIONS FOR A CUSTOMERSERVICE REPRESENTATIVE (CSR)
Attention to detail
Strong computer skills
Excellent written and verbal communication skills
Experience as a plumbing or HVAC customerservice rep is highly preferred.
Experience with ServiceTitan software is also highly preferred!
Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might just be perfect for this opportunity to work from home!
WORK SCHEDULE FOR A CUSTOMERSERVICE REPRESENTATIVE (CSR)
This part-time position typically works Monday, Wednesday, Thursday 3:00 PM to 6:00 PM and Friday from 8:30 AM to 6:00 PM.
Additional work from home hours are available to those who are interested.
ABOUT AARON SERVICES
We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list. Additionally, we have consistently received a variety of other awards for exceptional performance and customer satisfaction.
We owe our unwavering success to our team of highly professional employees. To thank them for all they do, we offer competitive pay, great benefits, and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If you're looking to join a place where you feel right at home, look no further!
A DAY IN THE LIFE OF A CUSTOMERSERVICE REPRESENTATIVE (CSR)
As a CustomerService Representative (CSR), you are the cheerful voice of our company. When clients call, you answer the phone and greet them with a friendly attitude. Depending on their specific needs, you answer their questions, connect them with the information they're looking for, or forward their message to the appropriate person. If they're calling about a service need, you help them get it scheduled. Then, you communicate the details of the job to our service team, keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively.
In addition to working with customers and scheduling appointments, you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need!
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this admin job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 30024
Flexible work from home options available.
$17-20 hourly 8d ago
Customer Service Representative
Aaron Plumbing Inc. 3.6
Suwanee, GA jobs
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a full-time CustomerService Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on!
This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available.
Full time employees can take advantage of our generous benefits and perks, including health, dental, vision, weekly pay, a 401(k) plan with company match, paid time off (PTO), and an LA Fitness membership. Additionally, we offer disability and life insurance.
--> Training for the position must be completed in our Suwanee, GA location. Once the in office training is complete, the position will be fully work from home. If this sounds like the right admin opportunity for you, apply today!
QUALIFICATIONS FOR A CUSTOMERSERVICE REPRESENTATIVE (CSR)
Attention to detail
Strong computer skills
Excellent written and verbal communication skills
Experience as a plumbing or HVAC customerservice rep is highly preferred.
Experience with ServiceTitan software is also highly preferred!
Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might just be perfect for this opportunity to work from home!
WORK SCHEDULE FOR A CUSTOMERSERVICE REPRESENTATIVE (CSR)
This full-time position typically works Monday through Thursday from 8:30 AM to 6:00 PM.
Additional work from home hours are available to those who are interested.
ABOUT AARON SERVICES
We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list. Additionally, we have consistently received a variety of other awards for exceptional performance and customer satisfaction.
We owe our unwavering success to our team of highly professional employees. To thank them for all they do, we offer competitive pay, great benefits, and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If you're looking to join a place where you feel right at home, look no further!
A DAY IN THE LIFE OF A CUSTOMERSERVICE REPRESENTATIVE (CSR)
As a CustomerService Representative (CSR), you are the cheerful voice of our company. When clients call, you answer the phone and greet them with a friendly attitude. Depending on their specific needs, you answer their questions, connect them with the information they're looking for, or forward their message to the appropriate person. If they're calling about a service need, you help them get it scheduled. Then, you communicate the details of the job to our service team, keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively.
In addition to working with customers and scheduling appointments, you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need!
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this admin job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 30024
Flexible work from home options available.
$17-20 hourly 8d ago
Plumbing Sales and Service top 5% only
Benjamin Franklin Plumbing-Tom's River 4.0
San Jose, CA jobs
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Profit sharing
Training & development
Stock options plan
Plumbing Advisors
PLUMBING ADVISOR WANTED - TOP 5% SALES PROFESSIONALS ONLY
Note: Only experienced plumbers need apply, please do not apply if you do not have plumbing experience
Benjamin Franklin Plumbing of the Bay Area
You know how to sell. You build trust quickly. You consistently close high-value jobs.
So why settle for cold leads, underperforming teams, or pay that doesn't reflect your value?
At Benjamin Franklin Plumbing, we do things differently. We've built our company to reward top performers who bring excellence to every customer interaction and who are committed to serving with integrity and purpose.
This is more than a sales job. It's a long-term opportunity to grow into leadership, ownership, and lasting impact.
YOUR ROLE:
Conduct in-home consultations and evaluate plumbing service needs
Present honest, effective solutions to homeowners
Close high-value work with professionalism and confidence
Represent a service team that follows through on what you sell
QUALIFICATIONS:
Proven in-home sales success with strong closing rates
Ability to connect with customers and understand their needs
Experience selling $5K-$25K+ service tickets without pressure tactics
Motivated by service, pride in your work, and real earning potential
Looking for a long-term career path, not just a position
WHAT SETS US APART:
Warm, qualified leads provided daily
No high-pressure tactics - just trust, service, and solutions
Technicians who deliver on what you promise
Uncapped commissions, SPIFFs, and bonus opportunities
BENEFITS AND COMPENSATION:
30% Employee-Owned through ESOP - share in the success you help create
401(k) with company match
Medical, dental, and vision insurance
Paid vacation and holidays
Monthly and annual performance bonuses
OUR CORE VALUES:
Be of Service - We're here to help, not just to work
Own the Outcome - We fix it or make it right
Earn Trust Every Day - Say it. Mean it. Do it
Family First - We've got your back
Grow or Go - Always improve
Team Over Ego - No drama, just results
Positive Pressure - Show up with energy and purpose
READY TO APPLY?
If you want to be treated like a professional, rewarded like a partner, and supported in building a future - we want to talk to you.
$49k-99k yearly est. 5d ago
Customer Service Coordinator
Simplex Group 3.3
Rancho Cucamonga, CA jobs
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customerservice to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customerservice experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customerservice skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 3d ago
Customer Service Representative
OEG 4.4
Broussard, LA jobs
OEG is a leading energy solutions business, providing mission critical infrastructure assets and services to the global offshore energy industry. Through our specialist divisions - topside, marine, subsea, cables, logistics and industrials, we are a pivotal link in the global offshore energy project chain, ensuring our customers' projects are delivered safely, reliably and efficiently. We are currently seeking a CustomerService Representative to join our Cargo Logistics Division.
Location
Broussard, Louisiana, USA.
Core Purpose
To provide end-to-end administrative and operational support to the Rental and Inventory department, ensuring that equipment rentals are accurately tracked, documented, and processed from initial enquiry through to return.
Responsible for tracking equipment rentals, communicating effectively with customers, generating accurate invoices, and ensuring compliance with all equipment certification requirements.
This role requires exceptional organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities and Accountabilities
Track equipment rentals and maintain accurate, up-to-date records within the rental management system.
Prepare delivery tickets and coordinate logistics for the delivery and collection of rental equipment.
Communicate with customers via email and phone to respond to enquiries, provide timely assistance, and ensure a positive rental experience.
Generate accurate invoices and process payments efficiently.
Maintain and update equipment certifications in the database, ensuring all rentals comply with regulatory standards and company requirements.
Review and reconcile inventories regularly to ensure accurate records, monitor equipment availability, and support efficient operations.
Skills and Experience
Minimum of 2 years' experience in any of the following areas is preferred, but not required: CustomerService, Equipment Rentals, Oil and Gas, or Administration.
Proficient in Microsoft Office Suite, including Excel, Word, Outlook and other related applications.
We are an equal opportunity employer committed to a fair and inclusive recruitment process for all applicants.
$32k-38k yearly est. 3d ago
Customer Service Rep
AHF 4.1
Denver, CO jobs
BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a CustomerService Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customerservice area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customerservice.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customerservice. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$23-25 hourly 8d ago
Customer Service Rep
Belfor Property Restoration-Belfor USA Group, Inc. 4.3
Tampa, FL jobs
A customerservice representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Qualified candidates will be genuinely excite CustomerService, Operations, Service, Retail, Customer
$21k-30k yearly est. 3d ago
Customer Service Rep
Binswanger Enterprises 4.2
Richmond, VA jobs
Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through the ranks and have great careers at Binswanger Glass.
The CustomerService Representative serves as the positive bridge between customers and operations. As such, the CSR must be customerservice oriented with a desire to both serve the customer and secure and maintain business for the Company while ensuring that all customer related information is up-to-date and accurate.
Positively support the Company's business and its tactical and day-to-day sales process.
Utilize active selling techniques with telephone, fax and telecommunications with customers by attempting to address each customer inquiry in a timely and practical manner.
Effectively quote customer pricing within established guidelines and strive to secure as many orders as possible based upon accurate quotes within Company guidelines.
Ensure credit policies are followed and all COD sales are collected at time of sale.
Generate sales data and reports as required.
Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns while maintaining positive relationships.
Be very familiar with all products sold. Recommend additional items for sale while working with customers i.e. glass cleaner, shower doors, mirrors.
Understand and use product codes in accordance with established policies.
Ensure pricing is accurate on all sales based on product specifications.
Correct invoice and work preparation for different types of sales.
Follow established policies and procedures for daily administrative duties.
Assist with purchasing and inventory.
Responsible for filing all necessary paperwork.
Balance cash drawer and make deposits daily.
Perform accounts receivable duties including collection of past due accounts.
Match statements to invoices.
Update National Accounts work.
Forward necessary paperwork to division/corporate office on a timely basis.
Keep all assigned equipment in good repair and working order.
Perform other duties as assigned.
$25k-32k yearly est. 8d ago
Customer Service Representative
Atkore 4.3
Eugene, OR jobs
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a CustomerService Representative. Reporting to the CustomerService Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customerservice environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customerservice and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customerservice environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 8d ago
Customer Service Rep
Binswanger Enterprises 4.2
Kansas City, MO jobs
Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through the ranks and have great careers at Binswanger Glass.
The CustomerService Representative serves as the positive bridge between customers and operations. As such, the CSR must be customerservice oriented with a desire to both serve the customer and secure and maintain business for the Company while ensuring that all customer related information is up-to-date and accurate.
Positively support the Company's business and its tactical and day-to-day sales process.
Utilize active selling techniques with telephone, fax and telecommunications with customers by attempting to address each customer inquiry in a timely and practical manner.
Effectively quote customer pricing within established guidelines and strive to secure as many orders as possible based upon accurate quotes within Company guidelines.
Ensure credit policies are followed and all COD sales are collected at time of sale.
Generate sales data and reports as required.
Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns while maintaining positive relationships.
Be very familiar with all products sold. Recommend additional items for sale while working with customers i.e. glass cleaner, shower doors, mirrors.
Understand and use product codes in accordance with established policies.
Ensure pricing is accurate on all sales based on product specifications.
Correct invoice and work preparation for different types of sales.
Follow established policies and procedures for daily administrative duties.
Assist with purchasing and inventory.
Responsible for filing all necessary paperwork.
Balance cash drawer and make deposits daily.
Perform accounts receivable duties including collection of past due accounts.
Match statements to invoices.
Update National Accounts work.
Forward necessary paperwork to division/corporate office on a timely basis.
Keep all assigned equipment in good repair and working order.
Perform other duties as assigned.
$27k-34k yearly est. 8d ago
Customer Service Representative
Blevins, Inc. 3.3
Lexington, KY jobs
Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a CustomerService Representative position in our Lexington, KY branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience.
Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role.
Our Purpose: Connecting People with Products that Enhance Homes.
Monday - Friday, 8:00 am - 5:00 pm
Primary responsibilities include:
Utilize provided reports to enhance inside sales
Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support.
Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests.
Manage invoicing processes, ensuring accuracy and timeliness in billing.
Oversee installer invoicing to ensure prompt and accurate payment processing.
Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service.
Perform various administrative duties
Work hand in hand with the Outside Sales force.
Stay informed about our product offerings and industry trends to provide knowledgeable support to customers.
Our Employees Enjoy:
A Competitive Hourly Rate
Benefits Package: Medical/Dental/Vision, 401(k) Plan
Paid Holidays, Vacation, and Paid Sick Days
Opportunities for Training
Annual Bonus Potential after one year of employment
Annual Potential 401k Profit Sharing Benefits after one year of employment
Requirements:
Familiarity with home improvement products is a plus.
HVAC experience is a plus.
High School diploma or equivalent education.
Experience in invoicing and installer invoicing
Strong work ethic and a positive attitude.
Basic PC skills required, including proficiency in MS Office and internet applications.
Great organizational skills required.
Professional phone etiquette skills are a must.
Data entry skills required.
Ability to consistently maintain orderly paperwork.
EOE M/F/V/D
$24k-32k yearly est. 8d ago
Customer Service Representative
Atkore 4.3
Tampa, FL jobs
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a CustomerService Representative. Reporting to the CustomerService Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customerservice environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customerservice and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customerservice environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 8d ago
Representative Customer Service (General Calls)
Assa Abloy 4.2
Phoenix, AZ jobs
Assist customers in requests for information; perform customerservice support functions and resolve customer complaints, concerns and issues; perform a variety of duties in a multi-task work environment.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential function satisfactorily:
Ensure phone coverage for set business hours. Communicate with customers to answer their inquiries and solve all issues that may arise.
Process incoming inquiries in Customer Care.
Process RMA's/CCF's.
Process information in appropriate computer programs as required. This includes but is not limited to CRC Dash (and related programs), JD Edwards, and Microsoft Office programs.
Work with other departments as needed to ensure that we meet our customer needs.
Operate within and help to improve work procedures for CustomerService using lean manufacturing principles
Strive to develop and maintain a high standard of product knowledge, sharing that knowledge with Sales Reps, Customers, Team members and other Employees.
Conform with the organizations ISO 9001 & 14001 requirements
Other duties or projects as assigned.
Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. EMS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on EMS or the individual is a direct threat.
Supervisory Responsibilities
There are no supervisory responsibilities with this position.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
Education and/or Experience:
* High school diploma or general education degree (GED) with some college or technical training in mechanics or electronics; two to five years experience in a customerservice related position, preferably in a manufacturing environment; or equivalent combination of education and experience.
Computer Skills
* Proficiency in word processing, spreadsheets, email, and order processing software.
* Possess a working knowledge of inventory, manufacturing and database software.
Language Ability
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.
Write routine reports and correspondence in English.
Speak effectively before groups of customers or employees of organization.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Phoenix, AZ, US, 85044
CustomerService & Contact Center Operations
No Travel Required
Associate
06-Feb-2026
Nearest Major Market: Phoenix
$30k-39k yearly est. 8d ago
Client Care Representative
Benjamin Franklin Plumbing Ocean City 4.0
Philadelphia, PA jobs
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
JOB DUTIES
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Prior customerservice experience preferred
$26k-36k yearly est. 8d ago
Customer Service Specialist
Boxabl 3.2
Las Vegas, NV jobs
Boxabl is an innovative construction manufacturing company based in Las Vegas, NV. Our mission is to significantly lower the cost of home ownership for everyone by designing high-quality auxiliary dwelling units that meet the highest standards of quality, strength, and sustainability. At Boxabl, we value hard-working individuals who thrive in fast-paced, ever-changing environments. If you want to live a life with real purpose, work alongside a wildly talented group of professionals to make a real difference, join us as we work to solve the national housing crisis!
Job Summary
In the role of CustomerService Specialist, you are the voice of Boxabl-the first point of contact for our customers. Your mission is to provide friendly, knowledgeable, and solution-focused service that builds loyalty and keeps our clients informed and excited about our groundbreaking products.
Job Duties and Responsibilities
Provide introductory and product info to new customers
Respond to customer calls, emails, and inquiries promptly
Ensure ongoing satisfaction by following up after purchases
Troubleshoot product-related concerns
Handle inbound leads via text, email, or phone call
Qualify leads to send to our internal and external sales team
Escalate complex issues when needed
Collaborate with the customerservice team on communication strategies
Assist with other tasks as assigned
Experience and Education
Excellent interpersonal and communication abilities
Analytical and problem-solving skills
Ability to multitask and manage a high volume of interactions
Strong time management and organizational habits
Positive attitude with patience and professionalism
Team-oriented with a collaborative mindset
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an open office environment that allows for collaboration inside and outside of your department.
You must be able to operate standard office equipment (desktop, laptop, printer, scanner, etc.).
Must be able to walk short distances and within the factory occasionally to perform job duties when necessary.
You may be stationary at a laptop or desktop computer for most of your day creating and compiling, preparing, and analyzing data that may include extensive reading and/or research.
May have to express or exchange ideas verbally to clients or the public and to convey detailed spoken instructions to other employees accurately, loudly, or quickly.
Equal Opportunity Statement for Employment: Boxabl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Boxabl expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status
$28k-36k yearly est. 8d ago
Client Specialist Seeking Diverse Voices
Schnabel District-Northwestern Mutual 4.0
Lexington, KY jobs
Job DescriptionBenefits:
Bonus based on performance
Company parties
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual!
Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine.
Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family.
Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool.
Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: ****************************
Meet Some of Our Local Team:
Christian Schnabel Managing Director
How long with NM? 12 years
Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball.
Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports.
Randy Collins Wealth Management Advisor
How long with NM? 43 years
Prior Experience? Student at the University of Kentucky started at NM right out of college.
Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work.
Travis Powers Financial Advisor
How long with NM? 2 years
Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor.
Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates.
Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations.
Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered.
Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community.
We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements.
Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM.
Flexible work from home options available.
$45k-68k yearly est. 27d ago
Technical Service Consultant, Flooring or Tiling Installation Systems, Center Township, PA
Ardex Americas 3.7
Center, PA jobs
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer.
This is a hands-on, high-impact role where you'll:
* Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites.
* Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success.
* Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials.
This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight.
Experience and Skills:
* At least 2 years of hands-on experience in tile, stone, or flooring installation.
* Strong presentation skills-comfortable speaking to groups and building PowerPoint decks.
* Mechanical aptitude and confidence using hand and power tools.
* Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
* A proactive, customer-focused mindset with excellent communication and problem-solving skills.
* Ability to lift up to 70 lbs and work in varied physical conditions.
* Valid driver's license and willingness to travel (including occasional overnights).
* Forklift certification is a plus
Education
* College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families
* 401(k) with Company Match to help you save for retirement
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for Associate's and Bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************