Customer Service Associate jobs at Black & Veatch

SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment. The positions are located in our Sumter, SC location. Description: Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed. Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts. Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary. Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary Receive/send all customer drawings, maintain due dates current in system High level product and process knowledge to answer internal/external customer queries Other responsibilities as assigned or required. Skills and Requirments: A results-oriented individual who thrives working in a fast-paced environment 3+ years of Customer Service experience working in a Manufacturing environment Experience with Microsoft Office - Outlook, Word, Excel A results-oriented individual who thrives working in a fast-paced environment Works well in a team environment to honor SafeRack's Customer 1st Philosophy Strong written and verbal communication skills Ability to problem-solve while following process guidelines Benefits include: Health, Dental and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Accident Insurance Plan Critical Illness Insurance Short-Term & Long-Term Disability Life Insurance Employee Assistance Program (EAP) LegalShield Plan IDShield Plan Pet Insurance 401(k) Plan with company match Tuition Reimbursement Paid Time Off Weekly pay Equal Opportunity Employer Veterans/Disabled

Overview of the Company With more than 47 years of experience, Walton is one of North America's leading land experts and a premier global real estate investment firm. Founded in 1979, Walton currently manages over US$ 4.54 billion of real estate assets in the United States and Canada, with more than 89,000 acres under management. The head office is in Scottsdale AZ, USA and we have offices located in the UAE, Southeast Asia, China and Canada. We are a fast-paced environment, who promote flexibility and authenticity to ensure employees can manage their day and meet both work and personal commitments. Position Summary Walton Global is seeking a motivated and driven Pension Sales Associate to support our U.S. Capital Markets team. This role will partner closely with Territory Managers to expand Walton's footprint within the pension, endowment, and institutional consulting channel. The ideal candidate is licensed, energetic, and eager to build a career in the institutional alternative investment space. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Assist Territory Managers in identifying and targeting pension plans, Taft-Hartley funds, foundations, endowments, and institutional consultants in assigned regions. · Support outreach campaigns through email, phone calls, virtual meetings, and data research to drive new business pipeline. · Prepare and customize marketing materials, meeting summaries, and follow-up communications. · Coordinate and help schedule Territory Manager meetings, roadshows, events, and conference participation. · Track engagement activities and manage CRM updates to ensure accuracy and visibility across teams. · Develop product knowledge across Walton's suite of land investment strategies and income-focused offerings. Minimum Qualifications (Knowledge, Skills, and Abilities) · Series 7 and 63 licenses required (or ability to obtain within 120 days). · 1-3 years of sales or distribution support experience in financial services, ideally within the pension or institutional channel. · Strong communication and relationship-building skills. · Familiarity with alternative investments, real assets, or private funds preferred. · Self-starter with excellent organization and follow-through. · Ability to work independently in a remote environment. · Proficiency with CRM systems and Microsoft Office Suite. Why Walton Competitive pay and benefits Opportunities to grow and develop skills in multiple disciplines Fun, energetic co-workers who share the same core values and strategies Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. We would like to thank all applicants for their interest in this position; however, only those selected for interviews will be contacted.

Do you want to improve lives through quality sleep? If so, we want to hear from you! At Sleep Outfitters, we have one goal: To bring our Guests and our communities personalized solutions to help them achieve life-changing sleep. We are a growing mattress retailer that empowers our Outfitters to provide great service and build long-lasting relationships with our Guests. Our sales training and Guest relationship programs will enable you to confidently start an exciting career helping others. Becoming an Outfitter (Sales Consultant) means uncapped income potential, an opportunity to improve people's lives and health through better sleep, career growth opportunities, and becoming a sleep expert. Our values are the core of who we are. We live by our PACT , we are Passionate, Accountable, Credible, and Trustworthy. Our values inspire our Outfitters, build trust with our Guests, and support our vision to become the nation's leading sleep solutions provider. A day in the life of being an Outfitter: Sales Provide excellent Guest experience and develop a client base by building lasting relationships with all Guests by engaging in Sleep Outfitter's sales processes and post-purchase programs. Set and achieve sales goals with effective use of our exclusive Personal Sleep Profile to assess needs and make recommendations. Expand your knowledge on our products and the importance of better sleep to build relationships with our Guests and provide the best sleep solutions. Maintain a store environment you can be proud of to support the experience you deliver to your Guests. Engage in our community to create awareness about the importance of sleep and how Sleep Outfitters can help. Execute company initiatives and demonstrate company values in all interactions with Guests and Outfitters. What makes a successful Outfitter? Our Outfitters build strong relationship with our Guests and have excellent communication and interpersonal skills. Outfitters are self-motivated team players, that strive to WIN! Our Outfitters are technology savvy and embrace change. Outfitters embrace networking and are active members of the community. Our Outfitters have the flexibility to work a schedule based on business needs that includes both Saturdays and Sundays, most holidays and evenings. What We Offer: Paid Time Off (PTO) 401K with a generous company match Medical, Dental & Vision Benefits Employee discount programs Paid Training Health Savings Account Life and Disability Insurance We promote from within and offer relocation opportunities Sales incentives and many more! Requirements: Must have the aptitude and attitude to win! Experience, although it's great to have some commissioned sales experience, it's not a must. Computer Skills: MS Office products. Other Requirements: Must be able to lift up to 75lbs. Work Environment / Physical Requirements: This position does require weekend hours, as well as hours during key sales events including holidays. Sleep Outfitters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing * Free Medical Benefits (after qualifying period) * 401(k) with 4% company match * Paid Time Off * All federal holidays recognized * Trips & unique experiences for top performers * Uncapped commissions + hourly pay * One-on-one training with our award-winning sales leadership team * Clear promotion pathway to leadership positions * Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: * Diamond Customer Service Award - Highest recognition for service excellence. * Top 20 in North America for Sales Excellence - Ranked #10 across the continent. * #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities * Manage inbound calls and follow up on leads generated by marketing and canvassing teams. * Engage homeowners with clear and professional communication, explaining our services and warranty programs. * Schedule inspections for Roofing Experts to evaluate customer needs. * Maintain accurate customer records and appointment scheduling within our CRM. * Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. * Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. * Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications * Fluent in English with exceptional verbal communication skills. * Strong organizational and time management abilities. * Positive, professional, and goal-oriented mindset. * Self-motivated and disciplined in a fast-paced environment. * Previous experience in customer service or inside sales preferred, but not required. * Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: * Facebook: **************************************** * Instagram: *****************************************************

Job DescriptionBenefits: Retirement Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual! Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine. Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family. Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool. Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: **************************** Meet Some of Our Local Team: Christian Schnabel Managing Director How long with NM? 12 years Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball. Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports. Randy Collins Wealth Management Advisor How long with NM? 43 years Prior Experience? Student at the University of Kentucky started at NM right out of college. Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work. Travis Powers Financial Advisor How long with NM? 2 years Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor. Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates. Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations. Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered. Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community. We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM. Flexible work from home options available.

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… We Care We Act with Integrity We Are Innovative We Are Accountable The Benefits & Perks… Base salary range of $58K - $62K Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. HSA, FSA, and life insurance offerings. Maximize your professional development with our award-winning Learning & Engagement team. Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE. Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. Creates and files project preliminary notices and maintains Certificates of Insurance. Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). Foundational knowledge of accounting principles and practices. Proficiency with Microsoft Office products (Excel and Word in particular) Must be organized, attentive to detail, and possess strong analytical skills. Ability to effectively communicate (both written and verbally) with diverse audiences. Capacity to produce results when working both independently and as a part of a team. Ability to travel up to 5% of the time. Preferred Qualifications: Familiarity with Viewpoint accounting software. Conduct Standards: Maintains appropriate Company confidentiality at all times. Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. Cultivates and promotes the “Hearts & Minds” safety culture. Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. The Company's “Work from Home” policy is applicable to this position. Physical Demands: In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… * We Care * We Act with Integrity * We Are Innovative * We Are Accountable The Benefits & Perks… * Base salary range of $58K - $62K * Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. * HSA, FSA, and life insurance offerings. * Maximize your professional development with our award-winning Learning & Engagement team. * Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE. * Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: * Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. * Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. * Creates and files project preliminary notices and maintains Certificates of Insurance. * Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. * Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. * Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… * Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). * Foundational knowledge of accounting principles and practices. * Proficiency with Microsoft Office products (Excel and Word in particular) * Must be organized, attentive to detail, and possess strong analytical skills. * Ability to effectively communicate (both written and verbally) with diverse audiences. * Capacity to produce results when working both independently and as a part of a team. * Ability to travel up to 5% of the time. Preferred Qualifications: * Familiarity with Viewpoint accounting software. Conduct Standards: * Maintains appropriate Company confidentiality at all times. * Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. * Cultivates and promotes the "Hearts & Minds" safety culture. * Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: * This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. * The Company's "Work from Home" policy is applicable to this position. Physical Demands: * In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. * This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: * Ensure all calls are answered promptly * Internal Team Member Support * Maintain an above-average call conversion ratio on all incoming calls and motivate * Build sustainable relationships and engage customers by taking the extra mile * Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. * Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires * Maintain customer database, ensuring complete, accurate and updated entry of information * Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently * Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: * Outgoing, confident and friendly personality * Always on time attitude * Knowledgeable in Microsoft suite, Google docs and basic computer skills. * The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities * Strong time management skills and ability to prioritize tasks * Excellent communication and interpersonal skills * We believe our greatest assets are our employees! Benefits: * Great compensation that grows as you grow * Health Insurance * IRA with employer matching * PTO * Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: * Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. * Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! * Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: Ensure all calls are answered promptly Internal Team Member Support Maintain an above-average call conversion ratio on all incoming calls and motivate Build sustainable relationships and engage customers by taking the extra mile Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires Maintain customer database, ensuring complete, accurate and updated entry of information Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: Outgoing, confident and friendly personality Always on time attitude Knowledgeable in Microsoft suite, Google docs and basic computer skills. The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities Strong time management skills and ability to prioritize tasks Excellent communication and interpersonal skills We believe our greatest assets are our employees! Benefits: Great compensation that grows as you grow Health Insurance IRA with employer matching PTO Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you! Compensation: $20.00 - $25.00 per hour Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer. This is a hands-on, high-impact role where you'll: * Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites. * Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success. * Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials. This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight. Experience and Skills: * At least 2 years of hands-on experience in tile, stone, or flooring installation. * Strong presentation skills-comfortable speaking to groups and building PowerPoint decks. * Mechanical aptitude and confidence using hand and power tools. * Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams. * A proactive, customer-focused mindset with excellent communication and problem-solving skills. * Ability to lift up to 70 lbs and work in varied physical conditions. * Valid driver's license and willingness to travel (including occasional overnights). * Forklift certification is a plus Education * College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families * 401(k) with Company Match to help you save for retirement * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for Associate's and Bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer. This is a hands-on, high-impact role where you'll: Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites. Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success. Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials. This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight. Experience and Skills: At least 2 years of hands-on experience in tile, stone, or flooring installation. Strong presentation skills-comfortable speaking to groups and building PowerPoint decks. Mechanical aptitude and confidence using hand and power tools. Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams. A proactive, customer-focused mindset with excellent communication and problem-solving skills. Ability to lift up to 70 lbs and work in varied physical conditions. Valid driver's license and willingness to travel (including occasional overnights). Forklift certification is a plus Education College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families 401(k) with Company Match to help you save for retirement Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for Associate's and Bachelor's degrees Discounted Gym Memberships to support your fitness goals Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************

ARDEX Americas (********************** is a global leader in high-performance building solutions. Known for exceptional quality and forward-thinking products, we combine industry expertise with a collaborative culture-where stability meets growth, ambition is encouraged, and potential is realized. We are immediately hiring a TECHNICAL SERVICE CONSULTANT with deep knowledge of tile and stone installation products and systems, or flooring installation products and systems. This is a hands-on, high-impact role where you'll provide expert product guidance and training to ARDEX customers, distributors, and our internal sales teams. From delivering classroom seminars, field training, job-site support and technical problem-solving, you'll be a trusted source of knowledge and solutions for our premium product systems. The successful candidate will have a strong combination of industry expertise, together with being an engaging presenter and trainer. This is a full-time position (Monday - Friday), located at our ARDEX Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. What you will do: Deliver in-depth seminar training (both classroom and hands-on) on all ARDEX product lines at our facilities and customer/distributor sites. Support field job starts and provide technical site assistance as needed. Conduct product knowledge sessions (PK trainings) and engage with walk-in customers at distributor counters. Respond to customer inquiries and support calls with professionalism and technical expertise. Evaluate Job Site Reports and collaborate with Sales Professionals to provide clear recommendations. Maintain and update calendars to track technical activities and commitments. Assist in preparing and hosting seminar logistics, including setup, material prep, and evening events. Train new Sales Professionals on ARDEX product systems and technical best practices. Support marketing, product testing, and communication efforts, including proofreading technical content and developing training materials. Experience and Skills: At least two (2) years of hands-on tiling installation experience, or flooring installation experience Mechanical aptitude and confidence using hand and power tools Strong, professional and effective presentation skills - confidence speaking in front of groups and building PowerPoint decks. Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams is essential. Strong organizational skills, attention to detail, and a proactive, customer-focused mindset. Excellent verbal and written communication, follow-through, and problem-solving abilities. Ability to work independently in a fast-paced environment, as well as collaboratively with others. Forklift certification is a plus Willingness to travel including by air with occasional overnights Must have a valid driver's license Flexibility to occasionally work overtime or weekends as needed Must be able to lift up to 70lbs pounds, stand, sit, and walk for extended periods of time, with kneeling and bending. Possess a service-excellence mindset and exemplify ARDEX Values - Build Belonging, Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility. Education College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families 401(k) with Company Match to help you save for retirement Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for Associate's and Bachelor's degrees Discounted Gym Memberships to support your fitness goals Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************

Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer

Job Description Electrical Service Consultant Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer Powered by JazzHR a7AtRqkhIi

Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That s why Helitech has been the employer of choice for over 35 years since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Care Department. The best candidate, whether they require full time or part time hours, must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Responsibilities include: Inbound and Outbound Customer contact, via phone, text, email, and live chat as needed Communicating with customers regarding their schedule dates and confirming times as needed Scheduling sales/service appointments as needed Consolidating sales calendars as needed Assisting with production schedule as needed Assisting with utility locates, permits, invoicing as needed Other miscellaneous tasks as assigned by your supervisor or manager Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Compensation & Benefits: $20/hour + bonus opportunity Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

Collaborate with Parts, Service & Sales teams to develop client service repair options to insure client loyalty, revenues, and net profits. Serve as a single point of contact for the assigned client base. Receive and respond to all of the assigned client's needs and service requests. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution. Maintain client satisfaction to a level that exceeds expectations and increases market share or equipment uptime and provides cost saving solutions to external and internal clients. ESSENTIAL FUNCTIONS: Serve as a single point of contact for the assigned client base. Receive and respond to all of the client's needs, service requests and direct the additional services or resources follow up. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution and prioritization. Educate the client and respond to questions regarding products, parts,services and warranty options that are available through all internal and external facilities. Serve as the client's resident expert in Empire's solutions offerings. Identify and present other service offerings to the client to optimize the level of service and to lower client's overall maintenance costs. Influence the established clients' sales and profit goals and client satisfaction goals while adding value to the client repair. Take initial call and direct service requests to internal or external facility. Ensure internal/external facility's understanding of the specific request. Provide the client with highly organized, effective, and efficient communication. Partner with internal or external teams to ensure work assignments are carried out on schedule and within an acceptable timeframe. Stay up to date on the status of assigned jobs in progress. Work with clients on timely preventative maintenance to achieve satisfaction while driving down cost and prevent unnecessary repairs. Approve estimates as directed by internal and external partners and/or management. Effectively manage client experience with ongoing follow up and communication to promote and ensure credibility and maintain a high level of client satisfaction. Ensure that the Service Advisor function is covered at all times. Monitor and respond to all assigned calls, emails, texts in a timely manner. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Respond to service requests in a professional manner at all times whether in office, on call or at home. Listen carefully, speak and act courteously while showing genuine concern for the client's issue. Review pro-formas to ensure expectations are met and client approval is obtained in timely manner. Follow up with client on the invoicing and status of repair. Review client repair history to identify repair options, obtain technical information through current systems, and prepare the call in. Partner with shop planners, leads, and/or managers to negotiate settlements, discuss and resolve discrepancies, and balance client and Empire's interests at all times. Cooperate well with personnel in other work centers and departments and maintains good employee relations. Actively participate in department and/or client meetings. Provide feedback internally to drive change sufficient to meet market demands and provide viable client solutions. Work within current systems to ensure all equipment/vehicle records are maintained for accuracy and thoroughness. Perform other duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal, management, organization and planning skills sufficient to professionally assist clients, direct people and maintain acceptable levels of productivity. Ability to influence and motivate others. Previous knowledge of repairing, reconditioning and operating various equipment and medium/heavy duty trucks, engines and related components is preferred. Must be able to technically assist and understand client needs and provide problem resolution. Must be able and willing to accept, communicate and enforce company policies, procedures and regulations. Must be able to utilize computer based service and work order management systems. Must have planning and organization skills sufficient to accurately track various services requests and provide instructions to numerous service people simultaneously. Must possess assigned knowledge and experience relative to the equipment industry. Must have necessary negotiation skills to effectively reach an agreement with the client and/or vendors. Must be a motivated self-starter. Must have sufficient knowledge to understand client opportunities and to express these opportunities to the appropriate area within Empire. Must have sufficient knowledge to effectively utilize Internet, e-mail, spreadsheets, word processing programs and database management. Ability to maintain consistent attendance to meet all company standards and requirements. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). College degree preferred. Minimum of 3 years in a service advisor, client support, or related technical field. Previous experience utilizing a computer-oriented management system similar to Empire. Previous general experience in a Caterpillar Dealer Service Department preferred. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to indoor controlled environment. The employee is occasionally exposed to wet and/or humid conditions, outdoor weather, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Hours: 45 - 50 hours a week Reports to: Service Manager The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. Lakeside Marina reserves the right to add or delete job responsibilities. FUNCTIONS: First line of contact and information link between customer and dealer during service process Perform write ups with timely and accurate completion of repairs Suggest additional parts and repairs to customer as may be needed Oversee parking and storage of customers boats QUALIFICATIONS: Experience in marine business Knowledge of boat terminology Basic technical knowledge in marine product Excellent communication skills Basic computer operating skills Ability to operate boats, motors, and tow vehicles RESPONSIBILITIES: Greet service customers in timely manner with courtesy and willingness to help Identify customers needs and or problems and accurately record them Inspect unit and make any necessary notes as to condition prior to repairs Fill out the Service Write Up Sheet according to dealers instruction manual Secure dollar amount for repairs and have customer sign for approval Refer potential sales customers to Sales Department Recognize probable warranty repairs and assist in receiving authorizations Coordinate all parking, movement, and storage of boats while on the dealership's premises Assist Service Manager with scheduling of all service work Assist Service Manager in maintaining schedule log of work orders Contact customers as needed during repairs to keep them informed of status and to secure authorization for additional repairs as needed Assist in acquiring any required parts for work orders, making sure that everything is properly listed on active work order Assist with inspection of finished repair and work orders Assist customers during the service pick up process by explaining work order, explaining all service work performed, moving unit into area for pick up, inspecting unit with customer, escorting customer to cashier, and assisting with hook up Assume the duties of the Service Manager in his absence BEHAVIOR TRAITS: Dependable and Prompt Good health and mobility Good grooming habits, must appear neat and clean Pleasant demeanor Thick skinned and patient, must be able to deal with irritated customers Self confident Ability to organize and lead a team of technicians Must be detail oriented Must possess legible handwriting with adequate vocabulary and spelling Must be self motivated and able to keep busy in between customers PROFESSIONAL DEVELOPMENT: Attend training for service personnel as available Attend technical training and work toward becoming a certified technician for various product ACCOUNTABILITY: Maintain a CSI score of 95% or more on questions regarding service process Do your part to help service techs maintain a high efficiency Maintain 5% or less comebacks due to inaccurate service write up forms Eliminate customer complaints related to poor communication Eliminate customer complaints related to the condition of unit during time of pick up View all jobs at this company

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1