Administrative Assistant IV
Blue Star Partners job in Saint Paul, MN
Job Title: Administrative Assistant IV Period: 07/22/2024 to 11/29/2024 - possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $25/hour
Contract Type: W-2 only
Scope of Services:
The Administrative Assistant IV will be providing general support to Woodridge site staff and leadership by coordinating, planning, and organizing site events and corporate initiatives and providing operational support as listed in primary responsibilities. Additionally, you will provide basic administrative support to the Site Director.
Role, Responsibilities, and Deliverables:
Lead, plan, coordinate, and participate in various events and employee activities, such as team
building and employee recognition events, employee giving campaigns, etc.
General daily administrative functions including answering phones, calendar management,
scheduling travel, meeting scheduling, scheduling caterings, ordering supplies, onboarding of new
employees, processing expense reports, meeting/event planning, creating, or modifying business
documents, preparing presentations from source materials, handling teleconference setups, and
acting as a liaison for remote access issues
Uses and understands Microsoft Office Suite and other business-specific software including, but not
limited to, Concur (travel and expense system), Workday (employee database, performance
management), Kronos (time keeping) and Outlook (calendaring and email). Creating and maintaining
presentations and spreadsheets
Act as public relations point of contact for the Woodridge site
Partners and works closely with various internal stakeholders such as operations, HR, and talent
acquisition
Receives and responds to routine correspondence
Experience & Skills:
3+ years of general experience in an administrative assistant and/or project coordinator position, customer service, teaching, and/or event planning
Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Demonstrated experience handling confidential or business-sensitive information
Excellent verbal and written communication skills with ability to communicate to all levels of the
organization
An associates or bachelor's degree in communications, Public Relations, Human Resources, Education, Business Administration, or related discipline is required.
JOB CODE: ABOJP00035581
Project Coordinator (Contract to Hire)
Blue Star Partners job in Saint Paul, MN
Title: Project Coordinator
Contract Type: W2, 1-Year Contract (convertible)
Rate: $32 - $35/hr
About the Role
We are seeking a highly organized Project Coordinator to support logistics and cross-functional project execution. This role will coordinate project planning, scheduling, reporting, and communication to ensure successful delivery of company initiatives. The ideal candidate has strong organizational and communication skills, experience with planning tools, and proficiency in Microsoft Office applications.
Responsibilities
Manage the development and implementation process of products and services involving departmental or cross-functional teams.
Estimate project levels of effort and resource requirements by working with staff and applying standard estimating techniques.
Prepare project plans, schedules, and budgets using tools such as Microsoft Project.
Direct project execution by assigning tasks, tracking progress, identifying risks, and developing contingency plans.
Assure project quality by applying standard methodologies and collaborating with SQA teams to create quality plans.
Communicate project status through reports, departmental updates, and customer project status meetings.
Resolve project issues by collaborating with team members, project stakeholders, and customers.
Provide consultative support and mentorship to junior project leaders on project management processes and techniques.
Qualifications
Bachelor's degree plus 2-5 years of related work experience, or a Master's degree with 0-2 years of experience, or equivalent combination of education and work experience.
Strong organizational and communication skills.
Proficiency in planning tools, Excel, and Microsoft Office Suite.
Good understanding of project management practices, concepts, and procedures.
General understanding of business unit or group functions.
Experience applying judgment within defined procedures and practices to determine appropriate action.
Broad knowledge of technical alternatives and their impact on systems environments.
Ability to perform effectively in a quality system environment; failure to adequately perform tasks may result in noncompliance with regulatory requirements.
Eligibility
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Blue Star Partners LLC will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).
Customer Success Manager IIII (Cyber Security)
Minnetonka, MN job
The Customer Success Manager - IT is responsible for responsible for ensuring client success post-onboarding, cybersecurity solution adoption, risk mitigation, and client security posture improvement. This role involves managing and nurturing client relationships, ensuring contract profitability, client retention and driving increased wallet share. Tasks will involve a combination of pre-scheduled and ad hoc consulting in support of the client's business strategy. Success of this role is measured by managing to acceptable financial targets and customer satisfaction thresholds made part of key KPIs. This role ensures clients maximize the value and protection offered by Marco's cybersecurity solutions, proactively identifying and addressing security risks and compliance requirements.
ESSENTIAL FUNCTIONS:
Develop and maintain business relationships with clients' key decision makers and act as a direct point of contact.
Understand client's business strategy (including goals, objectives, and challenges) and proactively provide solutions and recommendations to drive their success.
Collaborate with internal security teams to ensure seamless delivery of cybersecurity services.
Conduct cybersecurity posture reviews and recommend improvements.
Collaborate with Marco's Security Operations Center (SOC) and Governance, Risk and Compliance Teams on advanced solutions delivery and upselling initiatives.
Conduct regular technical and operational meetings with clients to assess their satisfaction and identify areas of improvement.
Drive adoption of advanced security features and ensure clients meet compliance standards (e.g., HIPAA, GDPR, CMMC).
Assist the Security Operations Center (SOC) and designated Incident Commander in the coordination of incident response and support clients during security events.
Assist clients with getting the most out of investing in Marco's services.
Collaborate with internal teams to ensure seamless delivery of products and services to clients.
Participate in client technology steering meetings, acting as a trusted advisor providing guidance and insights on industry trends, best practices, and product enhancements.
Internally knowledge share client strategies, initiatives, changes and assure documentation in internal tools is updated in a timely manner.
Deliver Client Business Reviews to maintain a multi-year technology roadmap with a now, near, far execution strategy.
Identify upsell and cross-sell opportunities to maximize client value and maximize revenue growth, including subscription and contract renewals.
Participate in Marco project meetings regarding client projects in process.
Assist in resolution of client issues and concerns in a timely and effective manner, escalating as necessary.
Manage the required non-traditional work hours to meet job duties and responsibilities.
Act in accordance with Marco policies and procedures as set forth in the employee handbook.
Uphold Marco's business ethics by supporting Marco's vision, mission, and values.
Exemplify the Gold Standard Experience through every interaction.
Attend required company and departmental meetings.
QUALIFICATIONS:
Bachelor's degree; or equivalent combination of education and experience.
Degree or certification in cybersecurity, information assurance, or related field preferred.
Experience with service management concepts, systems testing, and evaluation methods (e.g. ITIL v4).
Experience with cybersecurity frameworks (e.g., NIST, ISO 27001) and security technologies (SIEM, endpoint protection, firewalls).
Certifications such as CISM or CompTIA Security+, or equivalent are highly desirable.
Microsoft or Managed IT experience preferred
Valid Driver's License, proof of personal insurance, and an acceptable driving record.
REQUIRED SKILLS:
Natural aptitude for outcome-based reasoning.
Demonstrate excellent verbal and written communication skills with internal and external clients.
Ability to translate complex cybersecurity concepts for non-technical audiences.
Strong analytical skills for threat identification and risk assessment.
Experience with cybersecurity tools and platforms (e.g., vulnerability scanners, incident management systems).
Ability to manage sensitive information and maintain confidentiality.
Demonstrated ability to respond effectively to security incidents and client escalations, collaborating with the Security Operations Center (SOC).
Self-starter, ability to plan and implement sales strategy with limited supervision.
Ability to thrive in a competitive, goal-driven environment.
Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity.
Ability to prioritize responsibilities and to operate with changing priorities.
Demonstrate ability to work effectively and professional with all types of people and situations.
Demonstrates a strong attention to detail to ensure accuracy and quality.
Strong desire to collaborate and help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes.
Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs.
Pay Range: $99,264 - $158,822 annually
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
On-Site IT Support Desk Technician
Minnetonka, MN job
The Outsourced Support Desk Technician is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:
Provide technical support and remote help desk services to Marco client, escalating when necessary.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.
QUALIFICATIONS:
Associate's degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized MTA certification preferred.
REQUIRED SKILLS:
Proficiency with business collaboration tools such as MS Office applications.
Communication - Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative - Must possess the ability to be a self starter and take initiative. Work to identify and resolve problems in a timely manner however if you can't resolve it yourself, use resources to find someone who can.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Team Work - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Work Location & Travel Requirements: This role is required to work on-site at a customer location five days per week (Monday - Friday) in Golden Valley, MN. The position may also involve occasional travel to nearby customer sites.
Pay Range: $21.64 - $32.46 hourly
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Sr. Financial Analyst (Incentive Compensation)
Minnetonka, MN job
The Sr. Strategic Financial Analyst will lead financial planning, analysis, and reporting in support of the corporate capabilities - HR, IT, Finance. This role includes but is not limited to support and modeling for incentive compensation programs. This role blends analytical rigor with business partnership, driving insights across budgeting, forecasting, and incentive compensation while ensuring accuracy, compliance, and operational excellence.
ESSENTIAL FUNCTIONS:
Lead assigned areas of the annual budget, forecast, and financial planning cycles, providing insight into performance, KPIs, and key business drivers.
Design, model, and administer compensation and commission plans that align with company goals and drive sales and operational effectiveness
Oversee commission and incentive calculations, accruals, and payouts, ensuring accuracy, compliance, and coordination with Accounting, HR, Sales Operations, and Finance.
Prepare and deliver financial and analytical reports covering results, trends, and spend analysis versus plan and benchmarks; recommend actions to improve performance.
Partner cross-functionally to evaluate spend patterns, validate financial statements, and ensure correct billing and expense recognition.
Support special projects and system/process improvements related to financial reporting, automation, and incentive management.
Identify and manage compliance and risk requirements, maintaining strong financial governance and data integrity.
QUALIFICATIONS:
Bachelor's degree in Finance, Accounting, Economics, or related field required
MBA, CPA, or CFA preferred.
5-8 years of progressive experience in FP&A, Sales Finance, or Compensation Planning required
Strong understanding of compensation and sales incentive design, quota setting, and performance analytics
Advanced proficiency in Excel and financial modeling; experience with BI tools (Power BI, Tableau) and ERP/CRM systems (Salesforce, NetSuite, SAP).
Excellent analytical, problem-solving, and communication skills, with the ability to distill complex data into actionable insights.
Location: This is a hybrid position, working 3 days in office at either our St. Cloud, MN or Minnetonka, MN office location.
Pay Range: $91,488 - $146,381 annually + 10% annual incentive plan
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Insurance Service Representative - Coon Rapids, MN
Coon Rapids, MN job
Join America's most trusted brand with over 100 years of service.
Why Choose AAA The Auto Club Group (ACG)
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match up to 6%
Paid parental leave and adoption assistance
Paid Time Off (PTO) - 12 days for the first year, 10 company paid holidays per year, 3-5 CEO days per year, and 2 Floating Holidays per year
Tuition Reimbursement - $5,000 per year
Professional certification reimbursement program and other professional development opportunities
Complimentary AAA Membership
Discounts, perks, and rewards and much more
Paid volunteer day annually
A DAY IN THE LIFE of an Insurance Service Representative
The Auto Club Group is seeking an Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts.
Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards)
Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale
Take insurance payments (initial, installment, lapse, or reinstatement)
Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products
Refer to agent when appropriate
Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures
Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable
Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines
Participate in a team environment to promote customer satisfaction and consistent service following the customer service model
Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary
Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities
Fulfill, maintain and service insurance policies
Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification
Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations
Verify new business applications
Refer relevant members/insureds to other lines of business (i.e. Travel and Life)
Process insurance and membership payments
Update electronic member information
Maintain filing systems and provide other general Agency support
HOW WE REWARD OUR EMPLOYEES
Starting hourly wage of $22.96 - $25.46 per hour, based on experience
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
A Current Property & Casualty Insurance license
Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire
Education:
High School Diploma or equivalent
Work Experience:
Provide a high level of customer-focused service
Service insurance policies and processing applications, renewals, and amendments
Respond to billing and coverage questions
Process monetary transactions; Taking payments
Promote the sales of insurance products and services using established guidelines
Present complex information in a clear and concise manner
Knowledge and Skills:
Analyze member/potential customer insurance needs and determine appropriate levels of coverage
Prepare appropriate rate quotations
Organize, plan and promote the sale of ACG insurance and membership products and services
Perform outbound service calls
Maintain accurate records
Insurance terminology
General insurance regulations
Underwriting procedures
Sales regulatory and compliance guidelines
Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM)
Work effectively in a team environment
Work independently, with minimal supervision
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Proficient in using Microsoft Office products
Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures)
Perform mathematical calculations to accurately perform monetary transactions
Work under pressure in a high volume, fast paced customer service environment
Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services
Work Environment
Schedule: Monday - Friday 8:30 AM - 5:30 PM. 40 hours per week. Scheduled hour for lunch each day.
This is 100% an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Auto-ApplyMicrosoft Azure Architect
Minnetonka, MN job
The Microsoft Azure Architect is a senior technical expert responsible for designing, implementing, and optimizing advanced solutions on the Microsoft Azure platform. This client-facing role balances hands-on technical work, presales consulting, and internal innovation, driving both client success and Marco's product/service evolution. The Microsoft Azure Architect will collaborate with cross-functional teams to establish cloud strategy, ensure technical excellence, and deliver innovative solutions that align with Marco's business objectives.
ESSENTIAL FUNCTIONS:
Hands-On Technical Contributor (50%) -
approximately 50% of time on client-facing technical projects as an individual contributor (subject to change based on Marco business needs).
Architect, implement, and optimize complex client Microsoft Azure solutions across platform services (beyond simple IaaS / VMs), including PaaS, serverless, data, security, and integration services.
Serve as a technical expert and individual contributor on client projects, ensuring best practices and high-quality deliverables.
Troubleshoot, review, and enhance existing client Microsoft Azure deployments for performance, reliability, security, and cost efficiency.
Lead migration and modernization initiatives for legacy client systems to Microsoft Azure.
Develop and maintain Infrastructure as Code (IaC) using tools such as ARM, Bicep, or Terraform.
Design and implement automation for deployment, monitoring, and management of client Microsoft Azure resources.
Ensure compliance with security, governance, and regulatory requirements in client cloud environments.
Presales Consulting (25%)
- approximately 25% of time on presales consulting and architecture acting as a sales/solutions engineer (SE) to Marco clients and prospects (subject to change based on Marco business needs).
Collaborate with the Marco sales organization and individual Marco sellers to understand client needs and propose tailored Microsoft Azure solutions.
Lead technical discovery sessions, solution presentations, and proof-of-concept engagements with clients and prospects.
Provide technical expertise and guidance during the sales cycle, including RFP responses and solution architecture documentation.
Develop and present technical proposals, statements of work, and project plans.
Attend demand generation events, speaking engagements, and other Marco-sponsored events.
Attend in-person and virtual meetings with clients and prospects.
Collaborate with other sales engineers within Marco to provide expert-level guidance and knowledge transfer.
Educate sellers in high-level Microsoft Azure topics to help enable increased sales.
Innovation & Product Development (25%) -
approximately 25% of time on innovation and product/service development (subject to change based on Marco business needs).
Work with the Marco Innovation Team to drive internal initiatives to create new products, services, and accelerators leveraging Microsoft Azure technologies.
Research emerging Microsoft Azure features and trends, recommending adoption strategies for Marco and its clients.
Mentor and collaborate with internal teams to foster innovation and technical excellence.
Contribute to the development of best practices, standards, and reusable frameworks for cloud solutions.
Participate in recurring Technology Practice Group (TPG) meetings to facilitate the dissemination of important Microsoft Azure updates and best-practices throughout Marco's technical teams.
QUALIFICATIONS:
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; Master's degree preferred.
Minimum 8-10 years of hands-on experience architecting and implementing advanced solutions on Microsoft Azure.
Experience leading cloud migration, modernization, and automation projects.
Prior experience in a consulting or presales technical role is highly desirable.
Microsoft Certified: Azure Solutions Architect Expert required.
Additional certifications such as Azure DevOps Engineer, Azure Security Engineer, Microsoft 365 Enterprise Administrator Expert, or other Microsoft Azure certifications are preferred.
REQUIRED SKILLS:
Superior communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Excellent writing skills including experience capturing, documenting and illustrating complex functional and technical requirements.
Excellent client relationship management skills with the ability to communicate effectively with stakeholders at all levels.
Strong IT infrastructure, hardware, software, and networking knowledge.
Strong problem-solving skills with a focus on delivering high-quality service solutions.
Deep expertise in Microsoft Azure Platform services (App Services, Functions, Logic Apps, Data Services, Security, Networking, DevOps, AI/ML, etc.).
Advanced proficiency with automation, Infrastructure as Code (ARM, Bicep, Terraform), and DevOps practices (CI/CD pipelines, GitHub Actions, Azure DevOps).
Strong understanding of cloud security, compliance, and governance frameworks (NIST, CIS, GDPR, HIPAA).
Experience with hybrid and multi-cloud architectures and integration with on-premises systems.
Proficiency with scripting and automation languages (PowerShell, Python).
Strong problem-solving skills and ability to deal with frequent change, delays, or unexpected events.
Excellent organizational and time/task management skills; self-starter with the ability to perform with little or no supervision.
Demonstrates attention to detail, accuracy, and thoroughness; looks for ways to improve and promote quality.
Ability to mentor and coach junior staff and foster a culture of continuous learning and innovation.
Familiarity with project management methodologies.
Cost Conscious - Conserve organizational resources.
Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI
Pay Range: $124,452 - $205,346 annually + 15% annual incentive target
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Medical Writer II (Contract)
Blue Star Partners job in Maple Grove, MN
Job Title: Medical Writer II
Rate: $40 - $45/hr
Duration: 1 Year
Hours: 40 Hours/Week
Contact Type: W2 (must be authorized to work in the U.S.; no sponsorship or C2C)
Job Description
We are seeking a Medical Writer II to join our client's team in Maple Grove, MN. This role focuses on authoring Clinical Evaluation Reporting (CER) documents for Neuromodulation, Cardiac Arrhythmias & Heart Failure (CAHF), and Vascular products. The Medical Writer II will collaborate with multiple cross-functional teams to develop, evaluate, and finalize a variety of clinical and regulatory documents. This position is fully onsite and will ensure that all documentation adheres to applicable regulations, guidelines, and internal quality standards.
Key Responsibilities
Document Authoring: Write and contribute to clinical evaluation reports, plans, post-market surveillance (PMS) and post-market clinical follow-up (PMCF) reports, summary of safety and clinical performance (SSCP) documents, and regulatory responses.
Data Evaluation: Analyze and summarize clinical evidence from various sources, including clinical investigations, literature reviews, risk management files, and post-market data.
Cross-Functional Collaboration: Partner with Sales, Marketing, R&D, Regulatory Affairs, Product Performance Group, Quality Engineering, Clinical Affairs, Clinical Science, Risk Management, and Medical Affairs to ensure comprehensive and accurate CER-related outputs.
Regulatory Alignment: Participate in responses to complex regulatory queries, address notified body comments, and ensure documentation compliance with relevant regulations (ISO 13485, ISO 14155, ISO 14791, MEDDEV 2.7.1, MDR, EU/FDA guidance).
Quality & Consistency: Maintain high-quality standards for all deliverables, ensuring consistency in data interpretation, alignment of risk information, and adherence to corporate and divisional procedures.
Knowledge Maintenance: Stay informed on assigned products, understand clinical and technical data, and ensure that clinical evidence and documentation reflect current product performance and risk assessments.
Required Qualifications
Education: Bachelor's degree or equivalent combination of education and experience.
Experience:
4-6 years of medical writing experience in the medical or pharmaceutical industry, or
7+ years of general technical writing experience in related fields.
Demonstrated experience in clinical study management/design, medical writing, scientific writing, and/or quality engineering/risk management.
Preferred Qualifications
Degree in biomedical, sciences, medicine, or similar health-related discipline.
Prior CER writing experience is highly preferred.
Strong analytical skills and ability to manage complex tasks efficiently.
Proficiency in MS Word, Excel, PowerPoint, and Outlook.
Familiarity with collaborative, cross-functional teams and regulated industry environments.
Excellent written and verbal communication skills and ability to meet project deadlines.
Senior IT Business Analyst (Contract)
Blue Star Partners job in Minneapolis, MN
Job Title: Senior IT Business Analyst
Rate: $66 - $70/hr
Contract Duration: 1 Year with possible extension or conversion
Contract Type: W-2 (Must be authorized to work in the U.S.; no sponsorships, No OPT-Visas, and no C2C)
Job Description
We are seeking a highly experienced Senior IT Business Analyst for our client to serve as the primary point of contact for the implementation and support of integrations between medical device platforms and customer clinical systems. This critical role will lead interoperability implementations and provide expert guidance on interfacing and messaging requirements and standards. You will work with internal cross-functional technical and commercial teams, as well as customer IT and clinical team members, to ensure seamless integration and compliance with healthcare data standards.
Key Responsibilities
Integration Implementation & Support:
Lead the implementation and ongoing support of integrations between medical device platforms and customer systems.
Act as the technical subject matter expert for interfacing and messaging requirements, ensuring adherence to standards such as HL7 v2, CCDA, FHIR, IHE profiles, and SMART on FHIR.
Collaboration & Stakeholder Engagement:
Serve as the primary liaison between internal teams (e.g., Systems Engineering, Software Development, Regulatory) and external customer IT/clinical teams.
Facilitate clear and effective communication regarding integration plans, testing, and issue resolution.
Project Leadership:
Manage integration projects including planning, risk management, and issue resolution.
Ensure that requirements are traced to tests and that system verification is executed effectively using requirements management tools (e.g., DOORS, JIRA).
Technical Expertise:
Utilize deep experience with integration engine services (e.g., Rhapsody, Cloverleaf, InterSystems, Corepoint) to support and optimize interoperability solutions.
Evaluate and troubleshoot interfaces and integration issues, coordinating with both internal and external teams to resolve challenges.
Documentation & Compliance:
Develop and maintain comprehensive technical documentation for integration processes and standards.
Support compliance with healthcare data standards and regulatory requirements, including FDA, HIPAA, and other applicable frameworks.
Required Qualifications
Education:
BA/BS in Information Technology, Computer Science, or a related field is preferred.
Experience:
Minimum of 5 years in a healthcare integration analyst or engineer role.
Demonstrable understanding of various healthcare data standards and frameworks (HL7 v2, CCDA, FHIR, IHE profiles, SMART on FHIR).
Deep experience with integration engine services such as Rhapsody, Cloverleaf, InterSystems, or Corepoint.
Working knowledge of communication protocols such as TCP/IP, (S) FTP, HTTP(s), etc.
Strong background with EHR systems (e.g., Epic, Cerner, Meditech, Allscripts).
Familiarity with clinical libraries (SNOMED, LOINC, ICD, RxNorm).
Skills & Attributes:
Excellent verbal and written communication skills with the ability to convey complex technical concepts clearly.
Proven ability to manage complex projects and lead cross-functional teams.
Strong interpersonal skills and a proactive, problem-solving mindset.
Ability to work effectively in a matrixed, fast-paced environment.
Preferred Qualifications
HL7 Certification (v2, CCDA, and/or FHIR)
Integration Engine certification
EHR Integration Certifications (e.g., Epic Bridges, Cerner FSI)
Experience with Linux-based operating systems (e.g., RedHat)
Understanding of networking principles
Clinical Research Registered Nurse
Plymouth, MN job
Vivo
InfusionMidwest
Immunology
&
Minnesota
Center
for
Multiple
SclerosisClinical
Research
Registered
NurseThe
Vivo
Infusion
Research
department
is
seeking
a
passionate
Clinical
Research
Nurse
to
join
our
growing
team
in
Plymouth
MN
The
individual
in
this
role
will
manage
the
storage
and
handling
of research materials ensure compliance with protocols and safety standards and facilitate communication between providers researchers and patients The Research Registered Nurse guides the daily operations of various clinical research projects working collaboratively with our study team from initiation to completion Ideal candidates will have a strong nursing background to include infusion or chronic illness experience and a commitment to improving patient outcomes This is an on site position in Plymouth MN that provides the unique opportunity to contribute to the growth of Vivos Research department while advancing the field of clinical research as a whole and making a difference in the lives of our patients To apply via mobile device text the application code ResearchMN to ************ Job Title Clinical Research Registered NurseReports To Clinical Research Network ManagerFLSA Status Non Exempt Compensation 4200 4500hour Pay is dependent on applicants relevant experience5 Annual performance based bonus paid in 4 installments quarterly Private Equity for the Greater Good Company wide Employee Ownership Program Benefits OfferedMedical Dental Life VisionOption for HSA w employer provided seed contribution 401K with Match up to 4PTO Accrual 4 weeks YR buy back program get paid for unused PTO and PTO donation program to allow Vivo team members to donate to others in need Wellness Reimbursement Program 360 Annually paid in 4 installments quarterly Employee Referral Bonus UncappedTuition CEUCME and education assistance up to 4000yearEmployee Assistance Program Employer provided Short & long term disability Life Insurance Employment Type & ScheduleFull TimeMonday FridayApproximate schedule 800 am 430 pm Location Plymouth MN15655 37th Ave North Plymouth MN 55446 Primary duties and responsibilities Evaluate site feasibility and conduct thorough protocol reviews Implement study protocols including patient recruitment and screening informed consent processes and treatment coordination Manage investigational product accountability and administration ensuring compliance with study guidelines Collect data enter case report forms and resolve queries with accuracy Actively participate in investigator meetings and facilitate site initiation monitoring and close out visits Strategize and execute solutions to support a growing research program Qualifications An associates degree in nursing is required; a bachelors degree in nursing is preferred Current RN License in the state of Michigan required Active CPRBLS certification required prior to start date Experience working in clinical research infusion or chronic illness strongly preferred Exceptional attention to detail strong organizational skills and the ability to prioritize effectively Must have a high degree of professional ethics thorough knowledge of confidential and regulatory compliance practices Prior experience working within The Joint Commission compliance requirements a plus Highly motivated team player with the capacity for independent work on multiple protocols Must have strong critical thinking and problem solving skills Adaptable to change in a fast paced and complex environment Proficient with Microsoft Office applications and intermediate computer skills with the ability to learn new systems as needed To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions About Vivo Infusion Learn more about Vivo by visiting our websites httpsvivoinfusioncom Minnesota Center for MS httpsmncenterformscom Midwest Immunology httpsmidwestimmunologycom The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you Our highly trained medical professionals are dedicated to delivering a safe comfortable and affordable solution for our patients We offer an array of advanced therapeutics and provide personalized care for every patient These treatments are delivered by highly skilled clinical nursing staff and monitored by board certified advanced practitioners Vivo Infusion has received The Gold Seal of Approval from The Joint Commission The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve Work environment and physical demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is occasionally exposed to work near moving medical equipment The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals The noise level in the work environment is usually mild to moderate The employee may occasionally lift andor move up to 25 pounds Specific vision abilities required by this job include close vision color differentiation distance vision peripheral vision depth perception and ability to adjust focus While performing the duties of this job the employee is required to stand; walk and talk hear and smell The employee is frequently required to use hands to finger handle or feel and reach with hands and arms Heshe is occasionally required to sit; stoop kneel bend crouch or crawl Travel is minimal in this role The employee is required to use safety equipment as needed and required by law This may include but is not limited to gowns face shields gloves masks or other protective garments Vivo Infusion is an Equal Opportunity Employer and welcomes diverse candidates to apply RECRUITMENT PRIVACY STATEMENT Notice to All Applicants Vivo Infusion posts all open positions on the Careers page of the company website httpsvivoinfusioncomcareers Applicants will never be asked to provide personal identification information eg SSN Drivers License Passport or financial information eg Banking Information during the application and Interviewing process We may request Contact details such as name address email address and phone number Employment history including previous employers and job titlespositions Background information including academicprofessional qualifications job qualifications education certifications or licenses details included in your CVresume transcripts and employment references Nominated references including their name contact details employer and job role Proof of your eligibility to work in the USDesired salary If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at ********** or emailing CareersVivoInfusioncom
Director of Marketing
Minnetonka, MN job
The Director of Marketing will be responsible for developing, leading and executing Marco's marketing strategy across brand development and awareness, demand generation, digital campaigns, and messaging. This role is responsible to understand and successfully utilize tools and up to date technology (AI) to accelerate lead generation, optimize campaigns and position Marco as a premier intelligence-driven technology services partner. This Director of Marketing will lead data collection and analysis to ensure the right data is accessible and analyzed to drive effective marketing initiatives, in turn driving increased revenue for the organization. Collaboration and partnership with sales and the business units is required to drive strategy alignment.
ESSENTIAL FUNCTIONS:
Marketing Strategy & Leadership:
Define and execute Marco's marketing vision aligned with company growth objectives.
Lead brand evolution to position Marco as a differentiated, intelligence-driven MSP.
Collaborate with executive leadership to shape messaging that resonates with SMB+ clients.
AI-Driven Marketing & Technology Enablement:
Implement and optimize AI-powered tools for campaign automation, personalization, customer journey mapping, and content creation.
Explore emerging technologies (predictive analytics, generative AI, conversational AI, marketing automation) to scale demand generation. Stay current with technology enhancements and opportunities in marketing.
Establish frameworks for measuring campaign performance, customer engagement, and ROI using AI-driven insights.
Leverage platforms such as Salesforce, HubSpot, Six Sense, ZoomInfo-while remaining open to new tools that enhance performance.
Demand Generation & Lead Growth:
Drive pipeline growth through integrated marketing campaigns across digital, social, email, events, and partner channels.
Align with Sales leadership to ensure marketing efforts directly support lead conversion and revenue growth.
Build scalable marketing programs for Marco's core platforms and products in both Print and IT.
Brand, Messaging & Content:
Elevate Marco's market position through clear, differentiated brand storytelling.
Oversee development of thought leadership, digital assets, case studies, and campaigns that highlight Marco's expertise.
Ensure consistent, compelling messaging across all client touchpoints.
Agency & Vendor Management:
Lead relationships with external marketing firms and partners to extend Marco's reach and capabilities.
Review contracts, manage budgets, and ensure external deliverables align with Marco's strategic goals.
Collaboration:
Lead and foster curiosity, innovation, and accountability.
Partner cross-functionally with Sales, Product, and Service leaders to drive alignment and shared growth outcomes.
Lead client advisory board and resulting outcomes to ensure Product and Services alignment to our SMB+ client needs.
Collaborate with cross-functional teams including Sales, Product, and Customer Success to drive go-to-market strategies.
Data Analysis & Budget:
Analyze market trends, customer insights, and competitive intelligence to inform decision-making
Own and manage the marketing budget, including ROI analysis and performance tracking.
Report on key performance indicators (KPIs), campaign performance, and strategic insights into executive leadership.
Identify new market opportunities and innovative growth strategies.
QUALIFICATIONS:
Bachelor's degree in Business Administration, Marketing, or a related field or 12 + years relevant experience.
MBA preferred.
8+ years of experience in sales revenue operations or relevant role, with at least 3 years in a leadership role.
REQUIRED SKILLS:
Proven track record of driving lead generation and measurable revenue impact through modern marketing strategies.
Experience and success utilizing AI-enabled marketing platforms (e.g., Salesforce, HubSpot, Six Sense, ZoomInfo, or equivalents).
Strong background in brand positioning, storytelling, and messaging within complex solution portfolios.
Data-driven mindset with ability to interpret analytics and convert into actionable insights.
Exceptional leadership, collaboration, and communication skills.
Location: This is a hybrid position, working 3 days in office at either our St. Cloud, MN or Minnetonka, MN office location.
Pay Range: $124,452 - $205,346 annually + 20% Annual Incentive Plan
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Document Specialist
Blue Star Partners job in Minnetonka, MN
Job Title: Document Specialist Period: 10/07/2024 to 04/30/2025 - Possibility of extension Hours/Week: 40 hours - Hours over 40 will be paid at time and a half Rate: $20/hour Contract Type: W-2 only, Temp to hire potential
Scope of Services:
The Document Specialist will be responsible for ensuring the accuracy and integrity of various documents, including US Customs declarations. This role requires auditing documents for accuracy, tracking down missing or incomplete documentation, and communicating with internal and external stakeholders as needed. The Document Specialist must be able to work independently after training and identify and report any errors, issues, or inconsistencies in the documents they review.
Key responsibilities include auditing and ensuring data accuracy in a timely manner, collaborating with other team members to resolve issues, and maintaining an organized filing system. Proficiency in Microsoft Excel, Word, and snipping tools is required, and prior experience with SAP and auditing is preferred but not required. Familiarity with US imports, including Harmonized Tariff Schedule of the United States (HTSUS) codes and country of origin documentation, is advantageous but not essential.
Role, Responsibilities, and Deliverables:
Document Preparation and Editing: Review, prepare, and edit documents, ensuring accuracy and adherence to company standards.
File Maintenance and Organization: Maintain a comprehensive filing system for documents, using numerical, alphabetical, and chronological filing systems.
Document Assembly and Compilation: Compile necessary documents for internal and external use, ensuring that all information is complete and accurate.
Audit and Review: Conduct thorough audits of documentation, including US Customs declarations, to ensure data integrity and compliance.
Issue Reporting and Resolution: Identify discrepancies or issues in documentation and work with internal or external parties to resolve them promptly.
Compliance and Legal Standards: Ensure that all documentation adheres to relevant regulatory requirements and company policies.
Collaboration and Communication: Collaborate with other departments to gather required documentation and information.
Process Improvement: Identify areas for improvement in the documentation process and suggest solutions to enhance accuracy and efficiency.
Training: Assist in training new employees on documentation processes and procedures.
Experience & Education:
Education: High school diploma or equivalent; further education or certification in documentation management is advantageous.
Experience: 0-3 years of experience in documentation management, auditing, or filing systems.
Technical Proficiency: Strong knowledge of Microsoft Office Suite (Excel, Word) and familiarity with document management systems.
SAP Knowledge: Previous experience with SAP is a plus but not mandatory.
Attention to Detail: Ability to meticulously audit documents, identify inconsistencies, and ensure accuracy.
Communication: Excellent written and verbal communication skills to ensure clarity in all interactions.
Organizational Skills: Strong ability to manage multiple tasks efficiently and maintain organized filing systems.
Problem-Solving: Ability to troubleshoot issues related to document management and suggest improvements.
Confidentiality: Demonstrated ability to handle sensitive information with care and discretion.
Preferred Qualifications:
Certification in Documentation Management: Preferred but not required.
Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulatory requirements is a plus.
Industry Experience: Experience in healthcare, legal, or similar industries may be preferred depending on the company's specific needs.
Audio Visual Solutions Engineer
Minnetonka, MN job
The Solutions Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. The Solutions Engineer will accurately build and scope solutions that yield client and Marco service satisfaction. You are responsible for supporting and optimizing solutions sales opportunities through product demonstrations, pre and post sales design support of products. You will guide and assist Sales Representatives by providing technical expertise along with manufacturer and product knowledge.
ESSENTIAL FUNCTIONS:
Work with a focused set of products in the solutions group to achieve the following:
Maintain technical expertise, including any necessary certifications.
Demonstrations of solutions products.
Builds product and assists in product development.
Reviews and assesses solutions products.
Provide sales consultation, design, and support of opportunities involving all products in assigned categories.
Offer roadmap and strategic vision to new and existing clients that will result in specific tasks and recommendations of products.
Ensure strong and effective market knowledge of product and services in collaboration with product development team.
Serves as content expert for supported product groups.
Demonstrating extensive knowledge and key benefits of Marco solutions versus the competition.
Lead or assist with presales including customer demonstrations, proof of concepts, briefings, and marketing events sponsored by Marco.
Upkeep demo equipment and solutions centers.
Stay knowledgeable on current and future offerings from manufacturers in preparation for Marco sales efforts.
Keep well informed on industry changes and continually work to improve sales and presentation techniques.
Stay advised on company procedures and objectives, and always be prepared to accurately discuss them to our clients.
Promptly assist and maintain documentation of client facing paperwork in a timely manner to include RFPs, PSEs, service requests, and purchase agreements.
Attend required company and department meetings.
Assist Sales staff with RFP responses.
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
Perform other related duties as assigned.
QUALIFICATIONS:
An associate degree and three years of relevant experience; or equivalent combination of education and experience.
Proven experience working with audio visual, network systems and new technology.
Solid understanding of industry technologies as it pertains to presale responsibilities. Understand hardware and software related to Marco's current Audio Visual solution offerings which includes video conference, paging, K-12, auditoriums, gymnasiums and other complex designs.
Certifications and knowledge in the following products: Crestron, QSC, Poly, Cisco, Barco, Extron CTS, CTS-L and CST-D preferred.
Valid Driver's License, proof of personal insurance, and a clean driving record.
REQUIRED SKILLS:
Proficiency with business collaboration tools such as MS Office applications, Visio, MS Project, and company and client specific programs
Communication - Must possess superior communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker, committed to your job, and improving yourself, shows you can take something on and finish it.
Initiative - Being able to demonstrate you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can't solve it yourself, go find someone who can.
Confidence - When you are assured of your own ability, it shows you have the nerves to handle the tough situations that can arise.
Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome.
Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines.
Enthusiasm - You need to be able to not only motivate yourself but motivate others as well.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Continuous Learning - Has desire and seeks to expand knowledge of audio visual, network systems and new technology.
Pay Range: $73,006 - $113,159 annually
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Customer Growth Manager
Minnetonka, MN job
At Marco, we're transforming how our IT Services unlock growth inside existing customers. The Growth team is our engine for smart growth - mining data, insights, and trends to spot what customers need next, before they even know it.
As the Customer Growth Manager, you'll collaborate with a cross-functional team that turns Marco service delivery data, customer success signals, digital tools & portal data, and vCIO/vCISO insights into actionable go-to-market plays that expand wallet share, drive adoption, and accelerate Net Revenue Retention.
This isn't traditional sales enablement. It's cutting-edge, predictive, strategic, and creative - building a bridge between the data that lives in our systems and the opportunities that live in our customers' businesses.
WHAT YOU'LL DO:
Own the revenue expansion engine - define the strategy, frameworks, and cadence for identifying, validating, and activating upsell and cross-sell opportunities.
Synthesize inputs from our incredible Insights Portal, cutting-edge tool stack, Customer Success, Service Delivery, and Consulting teams into a unified opportunity pipeline.
Lead GTM plays - turn insights into repeatable offers, campaigns, and vertical plays (e.g., “Credit Union Cyber Resilience” or “Healthcare Compliance Bundle powered by ACE”).
Partner with Sales & Marketing to translate insights into customer-ready narratives and campaigns.
Build intelligence dashboards that track attach rate, NRR, and expansion velocity across verticals and solutions.
Run the “Growth Council” - a monthly cross-functional session aligning CS, Service Delivery, Consulting, and Sales around top expansion priorities.
Champion customer advocacy - ensuring that every upsell or cross-sell is rooted in solving a real, verified business problem.
WHAT YOU'LL BRING:
7-10 years in Managed Services, SaaS, or Technology Services with experience in Revenue Operations, Product Marketing, or Customer Success Strategy.
Experience leading cross-functional initiatives and aligning stakeholders.· Familiarity with PSA/RMM tools (ConnectWise), delivery support & insight tools (Scalepad, etc) and CRM platforms.
Ability to connect business strategy with data - seeing patterns others miss.
Excellent communicator - equally comfortable in a C-suite strategy session or a hands-on data review.
A growth mindset, curiosity, and a “builder” mentality.
WHY THIS ROLE MATTERS:
You'll work at the intersection of data, strategy, and storytelling - building a new function that helps customers grow, strengthens our value, and adds to Marco's growth. Your success will be measured in expansion wins, vertical insights, and the strategic plays you bring to life!
Pay Range: $79,212 - $122,779 annually + 20% incentive target
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Development Process Engineer (Contract)
Blue Star Partners job in Plymouth, MN
Job Title: Development Process Engineer (Equipment Software development and Validation)
Rate: $30 - $35/hr
Contract Duration: 6 Months (with possible extensions)
Contract Type: W-2 (Must be authorized to work in the U.S.; No Sponsorships or C2C)
Job Description
We are seeking a motivated and detail-oriented Development Process Engineer to join our client's team in Plymouth, MN. This role is ideal for an individual with 0-2 years of experience who is eager to contribute to the development and optimization of manufacturing processes. The successful candidate will work within a team environment, while also demonstrating the ability to work independently and manage multiple tasks effectively. This is a 100% on-site position.
Key Responsibilities
Establish manufacturing processes based on product specifications.
Evaluate process and design alternatives using Design for Manufacturability principles.
Understand and consider Cost of Goods Sold (COGS) in process development.
Manage program compliance with Quality Control requirements (Design Control, Process validation, etc.).
Understand and address intellectual property (IP) issues related to process development.
Maintain knowledge of new developments in manufacturing and design technologies.
Understand and adhere to work environment issues (OSHA regulations, etc.).
Support divisional initiatives related to Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, and task assignments.
Maintain positive and cooperative communication with all levels of employees, customers, contractors, and vendors.
Experience with equipment and process qualifications.
Skills & Experience
0-2 years of experience in a development process engineering role.
Experience working in a broader enterprise/cross-division business unit model.
Ability to work effectively both within a team and as an individual contributor.
Strong multitasking and prioritization skills.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Results-driven mindset.
Experience with equipment and process qualifications.
Preferred/Nice to have: Equipment Software development and validation experience.
Education
Bachelor of Science in Engineering or a related technical field, or an equivalent combination of education and work experience.
Senior Cybersecurity Specialist (Contract)
Blue Star Partners job in Saint Paul, MN
Job Title: Senior Cybersecurity Specialist
Rate: $58 - $60/hr
Contract Duration: 1 Year (with possible extensions)
Contract Type: W2 (Must be authorized to work in the U.S.; no visa sponsorships or subcontracting)
Job Description
We are seeking a skilled and experienced Senior Cybersecurity Specialist to manage our client's global Manufacturing Cybersecurity Program and Manufacturing/Operational Technology (OT) Cybersecurity initiatives. This role is responsible for leading the implementation and support of security capabilities and technologies across our manufacturing sites worldwide, as well as continuously updating and enhancing our cybersecurity strategy.
Key Responsibilities
Cybersecurity Program Development:
Develop a risk-based cybersecurity program that meets regulatory requirements and aligns with industry-leading information security practices.
Advance the cyber threat and vulnerability management program to ensure consistent identification, analysis, response, and monitoring of security threats, events, and vulnerabilities.
Security Technology Implementation:
Lead the implementation and support of security capabilities for manufacturing sites globally.
Integrate cybersecurity toolsets to enable automated discovery, remediation, and alerting of network and device vulnerabilities.
Utilize IT and OT tools (e.g., PRTG, SolarWinds, Nagios, Lansweeper, Dragos, Nozomi, ClarOTy, Forescout, Armis, etc.) with a preference for experience in Armis.
Threat and Risk Management:
Perform threat identification and mitigation activities using advanced security controls and tools.
Assess threats to the business and deploy effective countermeasures.
Perform analysis of emerging technologies and design architectures to enable the secure implementation of new technologies.
Assess cybersecurity incidents to identify root causes, respond, and recover the environment.
Collaboration and Communication:
Independently interface with cross-functional teams including manufacturing, R&D, Regulatory, Supply Chain, and third-party vendors.
Provide clear and effective communication of technical outputs and advanced security concepts.
Facilitate cross-team coordination to achieve defined security goals and support detailed implementation plans for cybersecurity projects.
Project and Budget Management:
Manage cybersecurity projects to ensure timely, on-budget, and effective implementation of improvements.
Develop strategies, policies, and standards to protect company information and technology assets.
Manage capital and operational expense budgets, ensuring accurate forecasting and administration.
Generate comprehensive documentation and reports detailing security incidents, vulnerabilities, and mitigation strategies.
Required Qualifications
Education:
Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent certifications.
Experience:
Minimum of 5 years of cybersecurity experience, with 7+ years preferred.
Proven expertise in implementing industry standards such as ISO 27001/2, SOC 2, HITRUST, FedRAMP, and ISO 22301.
Experience with the implementation and operational use of GRC (Governance, Risk, and Compliance) toolsets.
Skills:
Strong data analysis and asset management skills.
In-depth knowledge of IT/networking and OT systems.
Prior experience with asset/network discovery tools (e.g., PRTG, SolarWinds, Nagios, Lansweeper, Dragos, Nozomi, ClarOTy, Forescout, Armis, etc.); experience with Armis is preferred.
Excellent ability to communicate complex technical concepts effectively.
Certifications (Preferred):
CCNA or CISSP (or similar).
Regulatory Frameworks:
Knowledge of national and international regulatory compliances and frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS
Business IT Analyst (Contract)
Blue Star Partners job in Minneapolis, MN
Job Title: Analyst IT Business
Rate: $45 - $55/hr
Contract Duration: 12 Months (with possible extensions or conversion)
Contract Type: W-2 (Must be authorized to work in the U.S.; no sponsorships, No OPT-Visas, and no C2C
We are seeking a skilled Analyst IT Business, for our client, to serve as the primary point of contact for the implementation and support of integrations between medical device platforms and our customers' clinical systems. In this critical role, you will support, monitor, and maintain existing interfaces, promptly resolving issues as they arise. You will work within the Medical Devices Digital Solutions organization, ensuring that integration processes meet quality and compliance standards.
Key Responsibilities
Integration Support:
Serve as the primary point of contact for integration initiatives between medical device platforms and clinical systems.
Support, monitor, and maintain existing interfaces, ensuring issues are resolved promptly.
Technical & Stakeholder Collaboration:
Collaborate with cross-functional teams to ensure seamless integration and communication between IT and business stakeholders.
Issue Resolution:
Troubleshoot and resolve interface issues, utilizing your deep understanding of healthcare data standards and integration engines.
Documentation:
Contribute to maintaining comprehensive documentation for integration processes and system updates.
Project Support:
Assist in supporting project deliverables and meeting deadlines as defined in the full job description.
Education and Experience You'll Bring
Required:
Education:
BA/BS in Information Technology, Computer Science, or a related field (preferred).
Experience:
Minimum of five years in a healthcare integration analyst or engineer role.
Technical Expertise:
Demonstrable understanding of various healthcare data standards and frameworks (e.g., HL7 v2, CCDA, FHIR, IHE profiles, SMART on FHIR).
Deep experience with integration engine services such as Rhapsody, Cloverleaf, InterSystems, and Corepoint.
Preferred Certifications:
HL7 Certification (v2, CCDA and/or FHIR)
Integration Engine Certification
EHR Integration Certifications (e.g., Epic Bridges, Cerner FSI)
Experience with Linux-based operating systems (e.g., RedHat)
Understanding of networking principles
Senior Business & IT Alignment Manager
Blue Star Partners job in Saint Paul, MN
Job Title: Senior Business & IT Alignment Manager Period: 08/26/2024 to 12/31/2024 - potential for extension Hours/Week: 40 hours - hours over 40 will be paid at time and a half Rate: $90 - $100/hr
Contract Type: W2 only
Scope of Services:
The Business & IT Alignment Sr. Manager will have a large Client Area and deployed technology to support across multiple divisions. Technology Domain supported is defined as Enterprise (i.e., software whose failure is noticed quickly). Sr. Business & IT Alignment Manager manages the team and related delivery activities that require interaction between business units and IT (including Plan/Build/RUN/BRM) to successfully deliver Company solutions and ensure value is achieved as anticipated from the outsourced relationships under management. Partner with Business Relationship Managers and Provider on the identification of business requirements. Partners with Enterprise strategy on Domain direction. Is responsible for defining and the ultimate delivery of IT Solutions. Plays a key role in decision making, planning, and executing IT initiatives. Anticipates the needs for the client area and deployed technologies. Harmonizes, motivates and provides development opportunities for team members. Provides coaching and mentoring.
Role, Responsibilities, and Deliverables:
Anticipates and manages in queue Request (Work Intake) lifecycle, track status of Request, update Request Tracking Log and provide regular feedback on status to Request Initiator (BRM).
Primarily responsible for successful execution of projects working through providers. Responsible for the approval of all project related deliverables including EWO/PWOs through System Decommission.
Manages BSS capacity and review corresponding project demand for solutions and projects across respective domain(s).
Ensures alignment with Enterprise service providers. Escalates if Provider is unable to meet demand. Plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk.
Communicates effectively, both formally and informally. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility/specialism to the employing organization.
Takes client requirements into account when evaluating proposals. Manage communication and negotiation with supplier to obtain required solution design and sizing (hours effort).
Reviews and approves infrastructure, software related project costs.
Takes account of relevant legislation, compliance requirements, industry regulations.
Emerging leader in industry advancements and direction of domains supported.
Thinks strategically leveraging knowledge of domain needs across Company.
Ensure effective systems operations between the suppliers and Company Plan/Build organization.
5-9 Direct Reports.
Partners with Enterprise Architects on the establishment of Domain Specific Communities of Practices.
Function as Single Point of Escalation for all questions, activities and issues related to project delivery requests aligned to specific business functional domains.
Accountable across Company for technologies defined within their domains. across Company. Drives to resolution supplier issues.
Leads solutioning for functional domain or domains.
Key partner with Project Management Office on development of proper communication with clients and suppliers regarding project disposition.
Identifies and proposes new Service Requests to be included in the Service Catalogue as Standard Service Requests and initiate Contract Change and Revision Management process.
Responsible for Staff and Travel budgets.
Approves ROM estimates prior to project initiation.
Reviews and approves time reports/invoices Monitors actuals.
Manages Phase Zero's and accountable for accurate financial estimates.
Works with BRM on creation of capital requests.
For COTS, works with Purchasing and vendors on on-going software/hardware license maintenance estimates. Communicates maintenance needs to BRM, RUN and appropriate Finance team.
Experience:
Bachelors degree in the field of computer science, engineering, or equivalent relevant experience.
MBA preferred.
5-7 years relevant work experience.
Registered Nurse, Per Diem - Plymouth, MN
Plymouth, MN job
VIVO
InfusionInfusion
Registered
NursePlymouth
MN
Vivo
Infusion
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NurseVIVO
Infusion
is
seeking
a
dedicated
and
compassionate
Infusion
Registered
Nurse
to
join
our
team
in
Plymouth
MN
As
an
Infusion
RN
you
will
provide
safe
effective
and
compassionate
patient
care
in
accordance
with
state and federal regulations company policies and clinical guidelines Your primary responsibilities will include administering infusion treatments calculating and mixing prescription medications and performing skillful and accurate IV insertions You will monitor patients before during and after treatments ensuring their comfort and well being throughout the process If you are a proactive and attentive RN who is highly skilled in IV insertions we encourage you to apply and join our dynamic team at VIVO Infusion CompensationPay Range 4200 4700 hr Benefits Offered 401K with Match up to 4Employee Referral Bonus Varies by position referred Employment Type Schedule FLSA StatusPer Diem Up to 20 hoursweek must work a minimum of 1 shift each month to stay active Schedule as needed Monday Friday 730am 400pm or 800am 430pmFLSA Status Non ExemptLocation Plymouth MN 15700 37th Ave North Suite 230 Reports to Clinical Operations Manager Primary duties and responsibilities Provide direct patient care in a knowledgeable skillful consistent and attentive manner as related to their scope of practice Calculate mix and administer prescription medications daily Monitor patients before during and after infusion treatment Assist with managing and overseeing inventory and supply ordering Document and report on patient assessments to medical staff and other healthcare team members on an ongoing basis Skillful and accurate IV insertion Assist in the implementation of CQI improvement activities Perform admission and ongoing assessments on patients Complete the daily runflow sheet review on treatments as assigned Additional duties and responsibilities Demonstrate competencies in all facilities policies and procedures to ensure compliance with all clinical and technical issues Supervise unlicensed direct patient care team on staff Ensure complete and accurate daily electronic charting documentation and reporting in an efficient and timely manner QualificationsCurrent and valid state professional nurse licensure required Graduate of accredited Nursing AssociatesBachelors degree program required Current CPRBLS certification required Minimum of 1yr IV experience required Infusion ICU or Emergency Department experience preferred Certification in specialty CRNI Certified RN Infusion preferred Additional Qualifications Must have demonstrated record of and commitment to safety and excellence Must possess outstanding communication and interpersonal skills Must be able to complete accurate dose calculations and mix medications independently on a regular daily basis Ability to read and interpret documents such as safety requirements operating and maintenance instructions and procedure manuals To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed above are representative of the knowledge skill and ability needed Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Who We AreThe Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you Our highly trained medical professionals are dedicated to delivering a safe comfortable and affordable solution for our patients We offer an array of advanced therapeutics and provide personalized care for every patient We are passionate about providing high quality patient care relationships with our referring Providers and nurturing our company culture Vivo Infusion has received The Gold Seal of Approval from The Joint CommissionThe Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve Learn more about Vivo by visiting our website httpsvivoinfusioncom Work environment and physical demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is regularly required to sit talk andor hear The employee is frequently required to use hands to finger handle or feel and reach with hands and arms The employee is occasionally required to stand; walk; climb or balance; stoop kneel crouch or crawl andor smell Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus The employee must regularly lift and or move up to 10 pounds and occasionally lift andor move up to 50 pounds The work environment is indoors in a medical office and is generally quiet including sounds of medical equipment RECRUITMENT PRIVACY STATEMENT Notice to All Applicants Vivo Infusion posts all open positions on the Careers page of the company website httpsvivoinfusioncomcareers Applicants will never be asked to provide personal identification information eg SSN Drivers License Passport or financial information eg Banking Information during the application and Interviewing process We may request Contact details such as name address email address and phone number Employment history including previous employers and job titlespositions Background information including academicprofessional qualifications job qualifications education certifications or licenses details included in your CVresume transcripts and employment references Nominated references including their name contact details employer and job role Proof of your eligibility to work in the USDesired salary If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at ********** or emailing InfoVivoInfusioncom
Software Developer III
Blue Star Partners job in Saint Paul, MN
Job Title: Software Developer III Period: 07/22/2024 to 01/01/2025 - possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $65-$70/hour Contract Type: W-2 only
Scope of Services:
The Software Developer III will be a critical contributor to building compelling products within an Electrophysiology Division. The individual will participate in the development and deployment of system and software architecture to support our development programs. Design, develop, and document software applications embedded in diagnostic and interventional cardiology devices. Participate in all phases of the software lifecycle, including concept development, requirements, design, implementation, and testing.
Role, Responsibilities, and Deliverables:
Apply solid software design skills to develop medical devices to meet specific performance requirements and deliver on goals according to product development quality system. These activities include developing requirements specifications, design, implementation and testing of software and embedded software algorithms or/and general Linux applications and GUIs.
As a team member, contribute significantly to completion of various project activities, from definition, identifying software functional requirements, implementation, code reviews, and final release according to medical device development processes.
Create and implement software/test plans/protocols and generate test reports to ensure software/firmware design meets the specifications and quality system requirements.
Work closely with cross-function team, including design reviews with QA, RA, test engineers, hardware engineers to ensure the firmware design meets the product requirements, including safety, reliability and serviceability. Be creative and innovative in the product development process.
Make, recommend or justify critical technical decisions in product design. The decision should be based on broad investigation and testing.
Document and transfer developed solutions to manufacturing team for mass production and provide technical support and sustaining development in launch phase.
Experience & Skills:
Academic experience in Microsoft Visual C++ or .Net technology with emphasis in object-oriented analysis and design
B.S. or M.S (Preferred) in discipline such as Computer Science.
6+ years of software development
Experience with creating and managing requirements and translating them into effective architectures and software design
An understanding of requirements for, and experience in medical device development
Excellent documentation skills (highly regulated development environment)
Excellent Object-Oriented Design C++ and Qt Programming Experiences
Operating Systems: Linux
Software development through full product life-cycle
Strong OpenGL Computer Shader Language or CUDA and general stream programming concept experience
Experience with Nvidia GPU programming
Solid understanding and experience with OpenGL 2D/3D Texture Mapping technique
Excellent knowledge and experience in computational geometry algorithms
GUI development experience: Qt/QML preferred.