Job Training Specialist jobs at Booz Allen Hamilton

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Description: The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation. Key Responsibilities: Lead day-to-day global badge operations management Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies Required Qualifications: Minimum of 1-3 years of experience in Security, Badging, Access Control fields. Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms) Strong background in access management within security operations Experience with Genetec is highly preferred Work Schedule: Primary schedule: Monday through Friday 8am to 5pm Flexibility to provide support on weekends as business needs arise Compensation Estimated Pay Range:30/hr-40/hr. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Description: The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation. Key Responsibilities: Lead day-to-day global badge operations management Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies Required Qualifications: Minimum of 1-3 years of experience in Security, Badging, Access Control fields. Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms) Strong background in access management within security operations Experience with Genetec is highly preferred Work Schedule: Primary schedule: Monday through Friday 8am to 5pm Flexibility to provide support on weekends as business needs arise Compensation Estimated Pay Range:30/hr-40/hr. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Thank you for your consideration. Please apply for further information Term: Full Time $: 85-150k _ Equity Role: Forward Deployment Engineer/Full Stack Developer Vertical: Start Up Job Details Job Overview Key Responsibilities: Embed with law enforcement teams, understand their workflows, and deploy and configure software systems to enhance investigation efficiency. Translate field feedback into product features and ship full-stack solutions using Python, React, TypeScript, and AI/ML APIs. Technical Qualifications: 5+ years of ML (PyTorch, TensorFlow) and 2+ years with LLMs. Proven track record in deploying production AI systems. Responsibilities This is a founding Forward-Deployed Engineer role. You sit at the intersection of product, engineering and field work. You will embed directly with detectives, analysts and prosecutors, learn their workflows in detail, and use that context to deploy the platform and shape the roadmap. This is a full-time role for an engineer who wants to own real problems end to end, work closely with users, and see their work show up in live investigations. What you will do: Spend significant time on-site with law-enforcement customers to understand how they investigate cases and where evidence review slows them down. Deploy and configure the product for new agencies, load and validate data, and make sure investigators can rely on the system in day-to-day work. Translate field feedback into concrete product ideas and partner closely with the founders to turn those into features. Build and ship full-stack features using Python, React, TypeScript and AI/ML APIs, from new workflows in the UI to backend improvements that make evidence search faster and more reliable. Help design and refine processes for pilots, rollouts and training so that new departments can adopt the product smoothly. Act as a trusted technical partner for investigators and leadership teams, helping them understand what is possible with the product. Qualifications Qualifications Machine Learning Expertise 5+ years of experience in ML (PyTorch, TensorFlow). 2+ years of hands-on experience working with LLMs (Hugging Face, OpenAI, Anthropic). AI System Development Proven experience building and deploying production AI systems, including RAG and vector search. Knowledge of prompt engineering, AI safety, and content filtering best practices. Comfort architecting scalable infrastructure that integrates into complex environments. Technical Proficiency Familiarity with Rails is a plus, but not required - strong candidates can ramp up quickly. Experience working with REST APIs, PostgreSQL, ActiveRecord, and RSpec. Understanding of frameworks like LangChain or LlamaIndex, or the ability to learn them rapidly. Communication & Collaboration Proven ability to engage directly with users, customers, and cross-functional teams to gather feedback and shape technical solutions. Comfortable explaining complex concepts clearly to both technical and non-technical stakeholders. Experience collaborating with product and design teams to align on goals and iterate quickly. Strong written and verbal communication skills. Builder Mindset Thrives in ambiguity, learns quickly, and iterates fast in lean environments. Excited to work in a small, high-impact team where communication and ownership are key. Ideal Candidate Ideal Candidate Profile Field-Driven Engineer - Strong full-stack engineer (Python + modern frontend) who enjoys leaving the office, sitting with users, and seeing how software actually gets used in the wild. Customer-Obsessed Problem Solver - Comfortable building trust with detectives and agency leadership, asking good questions, and turning messy requirements into clear product and technical decisions. High-Ownership Operator - Thrives in tiny, fast-moving teams, takes full responsibility for deployments and outcomes, and is happy to do whatever the situation requires (from debugging to running training sessions). Mission-Motivated - Energized by improving public safety and the criminal-justice system, and comfortable working with sensitive, sometimes difficult case material. Startup-Ready - Has prior experience in early-stage or talent-dense environments and is excited by ambiguity, rapid iteration, and having a big say in how the product and company evolve. Mission The group helps law enforcement, prosecutors, attorneys, and investigators quickly find the truth in overwhelming volumes of digital evidence. Their “digital analyst” platform securely transcribes, translates, searches, organizes, and analyzes case files-such as jail communications, search-warrant returns, and scanned documents-across many languages. By turning evidence overload into clear, searchable insight, the group lets agencies focus on solving cases and delivering accurate, fair justice instead of manually combing through data. . What you can expect Day to Day You'll spend most of your time in the field with users and turning their needs into product. In practice, that looks like: Embedding on-site with detectives, analysts, and prosecutors to watch how they investigate cases, understand their workflows, and uncover pain points. Deploying and configuring the platform for new departments, loading data, troubleshooting issues, and making sure investigators can rely on the system in day-to-day work. Translating what you see in the field into clear product ideas and engineering tasks, then building and shipping full-stack features using Python, React, TypeScript, and AI/ML APIs. Owning pilots end-to-end: planning deployment, running training sessions, gathering feedback, and iterating quickly with the founding team. Traveling regularly (25-75% of your time) to customer sites across the U.S. while staying tightly looped in with the core team in New York. Team The team is lean, highly technical, and mission-driven - everyone ships code, talks to users, and contributes to product direction. As one of the first Forward-Deployed Engineers, you'll shape how the FDE function works at the firm from playbooks for deployments to how feedback flows back into the roadmap. Growth This is a founding-level role with a lot of surface area: Own critical customer deployments and relationships from day one, becoming the go-to technical partner for some of the firm's key law-enforcement agencies. Directly influence product direction by bringing field context to every roadmap discussion and helping decide what gets built next. Help define and later scale the Forward-Deployed Engineering function - including processes, tooling, and eventually mentoring or leading additional FDEs as the team grows. Build a rare track record of high-impact, user-embedded engineering work at a YC-backed, seed-stage startup tackling complex, real-world problems.

Technical Trainer - Cloud & Contact Center Technologies Duration: Full-Time The Technical Trainer will lead a 12-week, in-person, instructor-led training program designed to uplift underserved communities by preparing students for Amazon Connect, AWS Fundamentals, GCP Associate-Level Certifications, and essential coding and cloud operations skills. The trainer will deliver structured curriculum, assess students, guide hands-on labs, and prepare participants for real-world Level 3 support and engineering roles at large enterprises. This role requires a passionate educator with strong technical depth in AWS/GCP and the ability to teach foundational and intermediate skills to students with minimal existing experience. Key Responsibilities: Training Delivery Conduct daily onsite classroom training Monday-Friday at tribal community sites Teach foundational programming (Python or JavaScript), cloud fundamentals, and Amazon Connect architecture Deliver GCP certification prep (Associate Cloud Engineer) and AWS foundational content Lead hands-on labs, real-world simulations, and capstone projects Prepare students for certification exams and internal assessments Curriculum & Instructional Activities Customize content based on student progress and learning modalities Provide weekly scoring, performance tracking, and progress reports Support students with supplemental materials, homework review, and mentoring Program & Cohort Management Work closely with TechnoGen & CloudEmpower leadership to ensure successful cohort outcomes Assist with background check coordination, certification scheduling, and candidate documentation Work on-premises at designated tribal locations; housing and per diem provided Travel 100% travel required - trainer will fly to each cohort location and stay onsite for the full duration (housing provided) Must be comfortable staying in tribal community accommodations (often connected to local casinos) Required Skills & Experience: Technical Qualifications 5+ years of experience in one or more of: Amazon Connect (L3 support, configuration, call flows, Lambda integrations, etc.) AWS cloud engineering (IAM, Lambda, S3, networking basics) GCP Associate Cloud Engineer-level knowledge. Ability to teach programming basics (Python or JavaScript preferred). Experience with contact center technologies, APIs, and cloud integrations is a strong plus. Training & Instructional Qualifications 2+ years as a Technical Trainer, Instructor, Bootcamp Educator, or Corporate L&D Specialist. Ability to teach beginner-to-intermediate learners with patience and strong communication skills. Experience designing or modifying curriculum is highly desirable. Soft Skills Strong communication and classroom leadership. Ability to motivate non-traditional learners. Empathy, patience, and adaptability. Cultural awareness when working with tribal communities.

AI Architect A highly experienced AI Architect with 10-12 years of professional experience in designing, building, and scaling enterprise-grade AI and Generative AI (GenAI) solutions across leading public cloud platforms (Azure, AWS, GCP). The ideal candidate will play a strategic role in AI solution architecture, data & model engineering, cloud integration, and MLOps/LLMOps frameworks, while working closely with business and technology teams to drive measurable outcomes through AI innovation. Key Responsibilities • AI Solution Architecture: • Enterprise Integration: • GenAI Solution Design: • MLOps & LLMOps: • Data Architecture Collaboration: • Stakeholder Engagement: • Innovation & Research: • Performance Optimization: • Mentorship: Technical Skills & Competencies AI/ML Frameworks: TensorFlow, PyTorch, Scikit-learn, Hugging Face, Lang Chain, LlamaIndex, Open AI API, etc. GenAI & LLMs: Experience with GPT-4/4o, Claude, Gemini, Mistral, LLaMA, fine-tuning, RAG (Retrieval-Augmented Generation), and prompt engineering. Cloud Platforms: Deep understanding of Azure AI (OpenAI, AI Search, ML), AWS (SageMaker, Bedrock, Comprehend, Lex), GCP Vertex AI. MLOps & LLMOps: Azure ML Pipelines, Sage Maker Pipelines, MLflow, Kubeflow, or custom CI/CD for AI. Data & Integration: Experience with Data Lakes, Databricks, Synapse, Kafka, REST/GraphQL APIs, and vector DBs like Pinecone, We aviate, FAISS, Milvus, or Cosmos DB. Programming: Python, SQL, REST APIs, YAML, Docker, Kubernetes, Terraform (IaC). Responsible AI: Understanding of bias detection, model explain ability, and governance principles. Architecture Design: Expertise in TOGAF/Well-Architected frameworks and AI reference architectures. Qualifications Proven experience in designing and delivering AI solutions at enterprise scale. Cloud certifications (Azure AI Engineer, AWS ML Specialty, or GCP ML Engineer) preferred. Strong communication and presentation skills for stakeholder engagement and executive alignment.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Arlington positions open to candidates located in the Washington DC area. About KnowBe4 Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. The Opportunity Join our dynamic Revenue Enablement team and drive organizational excellence by empowering our sales professionals to achieve peak performance. As Revenue Training & Enablement Specialist, you'll be pivotal in designing and implementing transformational learning experiences that develop skilled revenue generators within our growing sales department. You'll own the full enablement lifecycle: from onboarding design through advanced skill development. The successful candidate combines instructional design expertise with sales acumen, a genuine passion for adult learning, and proven ability to accelerate team performance from day one. What You'll Do Drive Performance Excellence: Design and facilitate high-impact enablement workshops, apprenticeship programs, and skill development initiatives that directly contribute to quota attainment and revenue growth Own the Learning Journey: Build comprehensive onboarding experiences and post-hire development programs that accelerate time-to-productivity while maintaining quality standards across global teams Master Consultative Training: Conduct compelling skills assessments, role-plays, and practical exercises that identify gaps and create targeted coaching plans for revenue professionals Champion Continuous Improvement: Analyze training effectiveness through data-driven insights, collaborating cross-functionally to innovate and optimize existing programs based on business needs and learner feedback Cross-Functional Partnership: Serve as primary enablement contact, working closely with Training teams, Enablement leadership, and subject matter experts to align programs with organizational goals and market dynamics You'll Excel Here If 3+ years of people management or training experience in SaaS organizations with proven track record of developing high-performing sales professionals Sales-to-Enablement Journey: Former quota-carrying sales professional who discovered a genuine passion for coaching and developing others, bringing authentic credibility and real-world sales experience to training programs and peer coaching relationships Learning Innovation: Expertise in adult learning principles with ability to create engaging, practical training experiences that drive behavioral change Assessment Excellence: Strong facilitation and presentation skills with ability to conduct objective evaluations and provide actionable coaching recommendations Analytical Mindset: Data-driven approach to identifying training needs, measuring program effectiveness, and continuously improving enablement outcomes Adaptability: Flexibility to localize global programs while maintaining consistency with company policies and evolving business needs Collaborative Spirit: Excellent cross-functional collaboration skills with ability to influence stakeholders and align training initiatives with revenue objectives Hybrid Work Enthusiast: Thrives in our collaborative 4-day in-office environment where high-energy teamwork and spontaneous collaboration drive innovation, while appreciating the flexibility that hybrid work provides Why You'll Love It Here Direct Impact: Your programs directly influence revenue success and sales team performance across global markets and a brand new office here in the D.C. area Industry Leadership: Enable teams selling category-defining cybersecurity solutions with 94% customer satisfaction Fun Culture: High energy environment celebrating learning milestones and team achievements Continuous Learning: Certification bonuses, tuition reimbursement, and cutting-edge training methodologies that keep you at the forefront of enablement innovation Ready to transform how sales professionals learn and grow? Join us in building a team of cybersecurity revenue champions. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Jr. Revenue Training Specialist supports the facilitation of apprenticeship training initiatives for sales, customer success, and revenue-generating teams. This role assists with the development and delivery of skill-building programs, helps conduct assessments, and ensures compliance with KnowBe4 policies and procedures. Collaborating with cross-functional teams, the Jr. Specialist contributes to aligning training efforts with business objectives and fostering a culture of continuous learning. This position provides foundational experience in developing skilled revenue generators and supports organizational growth. Responsibilities: Support the facilitation of sales development initiatives, contributing to the training of a high-performing salesforce within the apprenticeship program. Help conduct skills-based assessments and participate in role-plays and practical exercises to aid in evaluating trainees' knowledge and identifying skill gaps. Assist in monitoring performance metrics and statistics for revenue trainees, providing insights for improvement and helping implement corrective training interventions. Ensure adherence to KnowBe4 policies and procedures during training sessions and assist in coaching efforts to enhance data accuracy and customer handling. Collaborate with various teams to support alignment between training programs and organizational goals, policies, and procedures. Offer basic feedback regarding trainee performance and potential, working under the guidance of more senior team members and collaborating with HR and hiring managers. Utilize learning management systems (LMS) and digital platforms to assist in tracking training delivery and maintaining records of trainee progress. Begin building knowledge of industry trends, best practices, and emerging technologies in sales and customer success to contribute to the continuous improvement of training offerings. Qualifications: High school diploma or GED is required A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role Experience with Gmail and Google Docs Experience with MS Office (Word and Excel) Experience with web browsers (Chrome, Internet Explorer, etc.) Strong verbal and written communications Excellent time management and organization skills Excellent listening skills Ability to find the root cause of why an employee may be struggling Strong statistical analysis skills Strong skills in working with people Strong skills in developing plans and drills to help employees Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Clearwater positions open to candidates located in greater Tampa Bay area. About KnowBe4 Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. The Opportunity Join our dynamic Revenue Enablement team and drive organizational excellence by empowering our sales professionals to achieve peak performance. As Revenue Training & Enablement Specialist, you'll be pivotal in designing and implementing transformational learning experiences that develop skilled revenue generators within our growing sales department. You'll own the full enablement lifecycle: from onboarding design through advanced skill development. The successful candidate combines instructional design expertise with sales acumen, a genuine passion for adult learning, and proven ability to accelerate team performance from day one. What You'll Do Drive Performance Excellence: Design and facilitate high-impact enablement workshops, apprenticeship programs, and skill development initiatives that directly contribute to quota attainment and revenue growth Own the Learning Journey: Build comprehensive onboarding experiences and post-hire development programs that accelerate time-to-productivity while maintaining quality standards across global teams Master Consultative Training: Conduct compelling skills assessments, role-plays, and practical exercises that identify gaps and create targeted coaching plans for revenue professionals Champion Continuous Improvement: Analyze training effectiveness through data-driven insights, collaborating cross-functionally to innovate and optimize existing programs based on business needs and learner feedback Cross-Functional Partnership: Serve as primary enablement contact, working closely with Training teams, Enablement leadership, and subject matter experts to align programs with organizational goals and market dynamics You'll Excel Here If 3+ years of people management or training experience in SaaS organizations with proven track record of developing high-performing sales professionals Sales-to-Enablement Journey: Former quota-carrying sales professional who discovered a genuine passion for coaching and developing others, bringing authentic credibility and real-world sales experience to training programs and peer coaching relationships Learning Innovation: Expertise in adult learning principles with ability to create engaging, practical training experiences that drive behavioral change Assessment Excellence: Strong facilitation and presentation skills with ability to conduct objective evaluations and provide actionable coaching recommendations Analytical Mindset: Data-driven approach to identifying training needs, measuring program effectiveness, and continuously improving enablement outcomes Adaptability: Flexibility to localize global programs while maintaining consistency with company policies and evolving business needs Collaborative Spirit: Excellent cross-functional collaboration skills with ability to influence stakeholders and align training initiatives with revenue objectives Hybrid Work Enthusiast: Thrives in our collaborative 4-day in-office environment where high-energy teamwork and spontaneous collaboration drive innovation, while appreciating the flexibility that hybrid work provides Why You'll Love It Here Direct Impact: Your programs directly influence revenue success and sales team performance across global markets Industry Leadership: Enable teams selling category-defining cybersecurity solutions with 94% customer satisfaction Fun Culture: High energy environment celebrating learning milestones and team achievements Continuous Learning: Certification bonuses, tuition reimbursement, and cutting-edge training methodologies that keep you at the forefront of enablement innovation Ready to transform how sales professionals learn and grow? Join us in building our team of cybersecurity revenue champions. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"AL","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-04","zip":"35201","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"CA","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-05","zip":"90001","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"FL","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-04","zip":"33601","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"FL","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-04","zip":"33101","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: The Mission Operations Training Specialist is dedicated to empowering Planet's internal team and supporting our Constellation Services customers through essential onboarding and technical training. Under the direction of the Education and Enablement team and in close coordination with the Space Systems team, this role is responsible for designing and developing standardized training programs that equip customers to utilize the enhanced satellite services provided through constellation services contracts including satellite operations, ground operations, and collection planning. A core element of the training programs, and indeed a critical responsibility of the Specialist, is to ensure that operational and maintenance knowledge is transferred to customers so they are adept at performing operations and optimizing for their unique needs to deliver the desired mission impact. These efforts are paramount for driving the successful delivery of constellation services. This is a full-time, hybrid role which will require you to work from our San Francisco HQ office 3 days per week. Impact You'll Own: * Design, build, and program manage Constellation Service customer training initiatives. * Own key training and education programs, including onboarding, ramping, technical product training, and LMS maintenance. * Develop and deliver engaging training content and assessments. * Act as the Space Business Team's primary support for training and enablement needs. * Maintain and optimize training assets and systems for accuracy and efficiency. * Identify training needs through data analysis and cross-functional collaboration. * Monitor program effectiveness and drive continuous improvement. * Contribute to the development of learning paths and training artifacts. * Support enhancements to company products and business practices. * Exhibit superior adaptability and proactive problem-solving in an ambiguous environment. * Partner with the Education and Enablement leadership on strategic initiatives, including assessment design and annual scope planning. What You Bring: * 6+ years of dedicated experience in customer training or a closely related technical capacity, preferably within a Space or a related industry. * Expertise and experience driving adoption and strategic use of a comprehensive tech stack, including: Jira, Confluence, Python, and learning management systems (LMS). * Cross-functional project or program management experience. * Ability to develop and deliver engaging training, including classroom instruction. * Familiarity and working knowledge of Instructional Design and design authoring tools (ex: Rise) * Bachelor's degree in a related discipline. What Makes You Stand Out: * Experience with Skilljar LMS * Experience in aerospace, geospatial, or similar science and engineering fields Application Deadline: January 19th, 2026, 11:59pm PST EAR/ITAR Requirements: This position requires access to export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate's ability to access all applicable export-controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls. Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. * Comprehensive Medical, Dental, and Vision plans * Health Savings Account (HSA) with a company contribution * Generous Paid Time Off in addition to holidays and company-wide days off * 16 Weeks of Paid Parental Leave * Wellness Program and Employee Assistance Program (EAP) * Home Office Reimbursement * Monthly Phone and Internet Reimbursement * Tuition Reimbursement and access to LinkedIn Learning * Equity * Commuter Benefits (if local to an office) * Volunteering Paid Time Off Compensation: The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. San Francisco Salary Range $121,840-$152,320 USD Why we care so much about Belonging. We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging-dreaming big as we approach our ongoing work. If this job intrigues you, but you're thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don't just fill positions, we aspire to fulfill people's careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you're excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights. Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools-e.g. Large Language Models (LLMs), deep fake technology, etc.-is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment providing operational and scheduling solutions to address customer deliverables, with responsibilities that include consulting with Manufacturing and customer teams; leveraging internal groups including production, engineering and program management staff to optimize on-time manufacturing deliverables. Responsibilities: The Trainer works with operations managers, area managers, production assistants and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned. The ideal candidate will measure production quality and quantity and applies learning tools to improve both. Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas Refines learning tools and techniques Assists in measuring the effectiveness of learning Measures impact of his/her development efforts Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development Identifies areas for associate cross training and support and implements the\ training to support the objective Supports the updating of SOPs and SOP certification of associates and managers Assists in driving success of peak and non-peak training plans Always meets time commitments and deadlines, is goal oriented Checks and tests for understanding Gives insight to area managers Qualifications : Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook High School diploma or GED Excellent communication skills Comfortable talking in front of a group as well as one-on-one with an individual Able to give and receive feedback effectively Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention) Ability to follow up Proven people skills Works hard for the success of others, constantly remains “customer obsessed” Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others Is an active listener Is a technical expert Demonstrated ability to consistently function at 100% of expectations Understands upstream and downstream variances Prior training, teaching or presentation experience Previous experience as a trainer or PA Willingness to work in different areas as required by training needs Excellent attendance Hyve Perks Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Well Program • And More The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. @ HYVE Solutions , we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Shift: M-F 8-5 Duration 6 Months Pay range: $35.00 -$40.00 Onsite Job The Sales Training Specialist will support the Clinical Next-Generation Sequencing Division (CSD) within the Global Learning and Development team. In this position, you will be responsible for administering and maintaining the Docebo Learning Management System (LMS), managing training analytics, and overseeing SharePoint content and organization. You will work in close partnership with Marketing, Sales Leadership, and Product Management to deliver innovative, high-quality product and sales training programs. These programs drive consistency, proficiency, and productivity across the global commercial organization. This role requires a self-starter with strong project management experience, the ability to thrive in fluid and dynamic environments, and a keen eye for detail in content creation and delivery. Key Responsibilities Training Content Administration & Delivery •Administer, facilitate, and deliver product and sales training programs for the global commercial organization. •Manage Docebo LMS content publishing, user enrollment, and completion tracking across multiple regions. •Generate and analyze LMS reports and metrics to evaluate training program effectiveness and recommend improvements. •Maintain training schedules and ensure timely delivery and communication of content across stakeholder groups. •Support onboarding and continued learning initiatives aligned with the global commercial training strategy. Design & Development •Develop and maintain engaging eLearning modules, videos, and performance support materials using tools such as Articulate Storyline, Camtasia, and similar software. •Adapt global learning content for regional audiences, ensuring materials align with local business needs and global frameworks. •Translate complex product information into clear, sales-relevant learning content focusing on value proposition, messaging, and objection handling. •Create assessments and learning evaluations to measure knowledge proficiency and application. •Incorporate approved sales methodologies and best practices to maintain consistency in learning approach and design. Minimum Requirements / Qualifications • 3-5 years of experience in learning and development, commercial training, or instructional design (Life Sciences, Pharmaceutical, Biotechnology, or Diagnostics industry experience preferred). • Proven experience in LMS management; • Docebo proficiency required ( need to have been an Admin for the system) Power Admin access required;Super Admin preferred. • Documented Experience working Cross-functionally. • Experience designing and developing training content for eLearning and instructor-led delivery. • Strong project management skills, with the ability to manage multiple deliverables in a fast-paced, dynamic environment. • Excellent communication, facilitation, and stakeholder management skills. • Passion for learning, development, and continuous improvement. • Experience with sales enablement methodologies a plus. • Ability to work effectively in a global, matrixed organization. • Ability to travel if necessary Preferred Skills: Degree/Certifications: • Bachelor's degree required. • Preferred Docebo Admin Certification Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Title: Combat Diving Systems Integration Analyst Salary: $90K-$92K Clearance Level: Secret Purpose: The objective of this requirement is to obtain contracted systems integration analyst to support services to supplement the customer within the portfolio to integrate Combat Dive program requirements across the spectrum of combat diving operations and support elements. Responsibilities include, but are not limited to: Assist with development of operational requirements for the portfolio of diving systems in accordance with established standards of employment. Assist U.S. Navy program offices and the customer during the acquisition phases of the Joint Capability Integration and Development Systems (JCIDS) processes. Provide expertise on and support development of training to integrate the portfolio of diving systems to include classroom and OJT. Support the program office(s), logistics personnel and, maintenance personnel with maintenance planning and integration of diving systems. Assist with customer service for issue and receipt for diving systems and equipment during initial integration to ensure systems are accounted for and provided with training and maintenance requirements. Provide support to the end user during the Integrated Life Cycle Support (ILS) through development, support and disposition and provide update to SOF Carry-on requirements for systems and track ongoing SOF Carry-on requirements throughout the ILS process. Support management of lithium-ion battery systems used within diving systems Minimum Required Experience: Three (3) or more years' experience working within the U.S. Navy enterprise within the Operations or Requirements Departments developing tactics, techniques and procedures as related to employment of combat divers. At least three (3) years' experience conducting military classroom and OJT with the Master Training Specialist qualification and Diving Supervisor qualification for the MK25 MOD2 or similar Underwater Breathing Apparatus (UBA). At least six (6) years' demonstrated experience conducting and supervising Navy 3-M maintenance requirements to include Divers Life Support Systems (DLSS) equipment maintenance, with qualifications as a 3-M Department Head and Diver Life Support Systems Re-Entry Control Supervisor. At least three (3) years' experience conducting special warfare undersea and combat diving operations as a combat diver or diving supervisor. Completed one of the following U.S. military diving courses of instruction: First Class Diver or Combat Swimmer. About the company: As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Guiding Principles Satisfy the customer - "Exceed expectations" Set the Example - "Be out front" Be Responsive - "Timing is everything" Persevere - "Find a way" Benefits PTP offers a comprehensive benefits program: Medical insurance Dental insurance Vision insurance Supplemental benefits (Cancer & Accident). Employer-sponsored Basic Life & AD&D Insurance Employer-sponsored Disability Program Employer-sponsored Value Adds - Telehealth Services 401(k) with matching

• Develop instructor-led learning programs geared toward both a technical and an end-user audience. • Develop quick reference cards, manuals, and presentation decks that can be delivered in person or used as a stand-alone job aid both now and in the future. • Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools. • Create online courses using Articulate to support ongoing training needs. • Create and deliver course surveys to ensure that learning is meeting all identified needs. Qualifications • Bachelor's degree in technical writing, computer science or other related field is preferred. • At least 5 years' experience designing, developing and delivering online and instructor-led training to technical and end user audiences. • At least 3 years' experience developing online courses • ITIL Foundations Certification required; ITIL training experience preferred • Prior experience creating training for ServiceNow application highly desirable • Prior experience in a global environment preferred • Outstanding communication skills, both written and oral, with audiences of all levels • Ability to establish and maintain strong relationships • Flexible and adaptable; able to work in ambiguous situations • Knowledge the Microsoft Office Suite required Additional Information

• Develop instructor-led learning programs geared toward both a technical and an end-user audience. • Develop quick reference cards, manuals, and presentation decks that can be delivered in person or used as a stand-alone job aid both now and in the future. • Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools. • Create online courses using Articulate to support ongoing training needs. • Create and deliver course surveys to ensure that learning is meeting all identified needs. Qualifications • Bachelor's degree in technical writing, computer science or other related field is preferred. • At least 5 years' experience designing, developing and delivering online and instructor-led training to technical and end user audiences. • At least 3 years' experience developing online courses • ITIL Foundations Certification required; ITIL training experience preferred • Prior experience creating training for ServiceNow application highly desirable • Prior experience in a global environment preferred • Outstanding communication skills, both written and oral, with audiences of all levels • Ability to establish and maintain strong relationships • Flexible and adaptable; able to work in ambiguous situations • Knowledge the Microsoft Office Suite required Additional Information

Who is DocMagic DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings. DocMagic has been solving the mortgage industry's toughest challenges with innovative technology solutions since 1987. Today, we continue to lead the industry with award-winning proprietary software, mobile apps, and web-based solutions. Recent awards include HousingWire naming DocMagic a 2025 Tech100 winner for the 13th year in a row, recognizing our innovation in digital lending and our impact on the industry, as well as key employees receiving HousingWire Tech Trendsetter and Vanguard awards. Why Work at DocMagic At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team-building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work. Position Summary Reporting to the Training Manager, the Training Specialist supports both internal employee and external client training needs. This position delivers engaging, high-quality learning experiences using a variety of methods, including live virtual sessions, in-person workshops, and one-on-one instruction. The Training Specialist assists in the design, development, and delivery of training materials and documentation related to DocMagics products, services, and organizational learning initiatives. The role collaborates closely with internal departments such as Client Services, Product Development, Sales, HR, and Marketing, as well as external vendors, to ensure consistent, effective, and high-impact training programs. Essential Functions Design and develop product training content using PowerPoint, Word, Articulate 360, and other e-learning or publishing software. Schedule and facilitate client training sessions to ensure comprehensive understanding of DocMagics products and services. Log and maintain client training interactions in the company CRM (Salesforce Lightning). Manage and update training materials within the companys Learning Management System (TalentLMS). Partner with subject matter experts (SMEs) to support instructional design and ensure accuracy of technical content. Support the development and maintenance of client-facing website content, using Drupal or similar design platforms. Develop and facilitate employee onboarding and new hire orientation programs. Provide ongoing support and coaching to employees on system processes, procedures, and best practices. Collaborate with HR and leadership on learning and development (L&D) initiatives, including employee growth and organizational development programs. Support the continuous improvement of training delivery and documentation standards. Qualifications Bachelors degree in business administration, Communications, Education, or a related field. Minimum 3 years of experience in training and development, instructional design, or learning delivery. Minimum 3 years of experience creating and developing training programs and materials. Minimum 3 years of experience using a Learning Management System (TalentLMS preferred). Strong proficiency with Microsoft Office Suite and e-learning tools (Articulate 360, PowerPoint, etc.). Strong technical aptitude and ability to learn new systems; experience with web design or content management tools (such as Drupal, HTML, CCS, or Wik) is a plus. Experience within the mortgage or financial services industry strongly preferred. Other skills and skill sets Strong collaborator and team player who builds positive relationships across departments. Demonstrates professionalism, positivity, and alignment with company culture. Highly organized and detail-oriented with a sense of ownership and accountability. Excellent time management and prioritization skills. Strong communication and presentation abilities. Demonstrates sound judgment and decision-making skills. Comfortable multitasking in a dynamic environment. Innovative, solutions-oriented mindset with strong problem-solving skills. Other Duties In addition to performing the essential functions of the job, this position may require other duties as assigned. Responsibilities, duties, and activities may change at any time with or without notice. #zr