Program Manager jobs at Boys & Girls Village - 206 jobs

Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus #LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00

Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus #LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00

Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus #LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00

PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION: Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Care Coordination Program Manager is responsible for the day-to-day oversight of the Care Coordination Program including managing human resources duties for care coordinator direct reports, as well as the managing the daily triage schedule, template utilization, and workflow adherence. Duties and responsibilities Reporting to the Director of Programs, the Care Coordination Program Manager is accountable for program development and implementation, and will train, coach, and manage a growing staff. This position will carry a reduced caseload to provide support to the team, as well as maintain competencies with patient facing work. The Care Coordination Program Manager will support Fair Haven's mission to improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive. Primary responsibilities include but are not limited to: Monitor staff schedules to ensure optimal utilization, manage and adjust triage schedules as needed, assign referrals in Epic, and manage the Care Coordination Support Pool. Run monthly performance reports in Epic to ensure workflow optimization and adherence to program policies; Monitor workflows and look for ways to improve efficiency, ensuring optimal patient touches. Be available for questions from direct reports, as well as other staff that pertain to care coordination duties and responsibilities. Assist the Director of Programs with the growth and development of Care Coordination Services as the landscape of healthcare changes, with an emphasis on the organization's strategic goals and how Care Coordination can support those goals. Maintain consistent communication with FHCHC and external service providers to raise awareness of care coordination and patient support services and to ensure the quality delivery of these services. Conduct monthly chart reviews to ensure that designated direct reports are delivering and documenting services in a manner consistent with agency and program policies and procedure. Including adherence to Epic workflows and documentation standards, as well as ensuring HIPAA compliance. Review and assign referrals based on caseload, monitors the Care Coordination Support Pool in Epic and assigns tasks accordingly. Act as organizational liaison for MTM, HUSKY's Non-Emergency Medical Transportation Provider. Lead case review discussions, fosters an environment of learning by mentoring care coordination staff, and sharing knowledge of care coordination practices and community-based organizations. Conducts social determinant of health assessments through in-person and telephonic visits and delivers patient-centered care to address barriers to care; links clients to appropriate services; ensures follow-up and makes reminder phone calls. Qualifications Bachelor's degree and previous management experience (2+ years) working with underserved patients required. The selected candidate will share a dedication to FHCHC's mission to provide quality health care to all, regardless of ability to pay and be highly organized with an attention to detail and the ability to multi task. Fluency is Spanish is preferred. Direct Reports Care Coordinators (Including Healthy Start Care Coordinator) American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

The Access and Referral/Waiver Case Manager provides access and referral services by assisting individual/guardians in applying for Kentucky Waiver services and Medicaid via the Kentucky Benefind System. Assistance is given to everyone in accessing community resources to assist with meeting their needs. CM facilitates coordination, communication, and collaboration on behalf of individuals/guardians, who meet criteria of having an intellectual and/or developmental disability. Will carry a small caseload from the various waivers as supervisor deems necessary. Essential Functions: Analyzes client/guardian situations and compiles and interprets data to complete a comprehensive assessment of psych-social needs for the client/ guardian. Performs face-to-face contacts and consultations with other Service Providers/ Professionals who are involved with the overall treatment plan of the client. Contacts and consultations are performed during work hours set by supervisor based upon client needs. Through analysis of the data, client/ guardian contacts and consultations the case manager determines if all identified treatment needs are being addressed, identifies unmet needs, and provides intervention on behalf of the client/ guardian. Facilitates team meetings in which treatment plans/service plans are developed, modified, and reviewed. Development of plans will be based on the client's self-assessment and will be person-centered. Advocates for the client/families interest concerning services, funding sources, treatment/ program alternatives, community resource activities, and life choices. Promotes the protection of client/ guardian rights and ensures due process in the event of violations/ restrictions of rights. Educates, promotes, and encourages clients in area of self-advocacy whenever possible. Completes monthly summaries/per contact notes for each participant. Information is based on the review and analysis of all services related directly to a participants goals/outcomes. Identifies and seeks appropriate resources for resolution during a crisis. Assists individual/ family to access resources to attempt to prevent future crisis. Provides on-call services to assess, evaluate and direct participant/family or staff to ensure health, safety and welfare. Trains direct support staff to provide needed individualized supports for each client at various service sites Fosters collaborative working relationships among members of the leadership and management teams and programs Other duties as assigned Qualifications Education and Experience: AA/AS or BS/BA degree in Psychology, Sociology, Social Work or other Human Services degree approved by DDID. One (1) year experience in working with individuals with intellectual and/or developmental disabilities.

The Program Manager will work closely with HOPCo leaders across multiple markets. They will interface with an interdisciplinary team to achieve optimal patient outcomes, while monitoring key program metrics. The Program Manager will exhibit effective communication skills and professionalism. This person will provide education, feedback and updates to key stakeholders, and team members within the service line regarding program elements. As an integral part of the hospital service line team the Program Manager will focus on improving outcomes in financial, growth, people, service, and quality metrics. They will work with all sub-group teams on evaluating and implementing data and use of the Vitals performance dashboard. This person will partner and support the team in utilization and understanding of HOPCo's digital platforms including but not limited to: HOPCo Vitals and MSK.ai. They will serve as an external liaison and communicate with external agencies to which data is submitted. The Program Manager may assist with reviewing data, pulling supporting literature for program initiatives and may support quality research projects. This person may be involved in quality initiatives related to clinically integrated network needs. ESSENTIAL FUNCTIONS Operations Management: Provides direction for process improvement activities for the Orthopedic Service Line, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes. Directs the collection, analysis, and presentation of data on utilization patterns and other program outcomes. Human Resource Management: Attends section meetings and department meetings when appropriate and reports on areas of responsibility as required. Financial Stewardship: Works to achieve cost efficiency in program areas and utilizes resources in a cost efficient manner. Resource Planning: Evaluates tasks and processes to identify opportunities for improvement in efficiency. Customer/Patient Loyalty: Improves satisfaction loyalty of customers provided by areas of responsibility. Immediately investigates and resolves concerns or complaints with assigned services. Personally manages the appropriate internal follow-up regarding the concern or complaint. Acts as a change agent for patient focused care in assigned services. Compliance Management: Maintains ongoing compliance with licensure, regulatory, and accreditation standards applicable to assigned areas of responsibility. Committee Leadership: Leads various program committees in obtaining and evaluating quality and metric data. Partners with quality leaders to provide resources to clients as appropriate. Assists in the collection and analysis of data, metrics, and other information to populate and manage the departmental scorecard. EDUCATION MHA or similar level degree and experience EXPERIENCE Experience in project management; orthopedic quality and research experience. REQUIREMENTS MHA preferred and relevant experience KNOWLEDGE Working knowledge of basic hospital administrative functions. Development, coordination and delivery of medical services. SKILLS Exercising a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives. Analyzing situations accurately and taking effective action. Establishing and maintaining effective working relationships with employees, providers, management and the public. Exercising judgment and discretion on developing, applying, interpreting and coordinating departmental policies and procedures. ABILITIES Ability to establish and maintain effective working relationships with a wide arrange of professional, administrative, technical and clerical staff in both a direct and indirect influential situation. Ability to communicate effectively both orally and in writing. Ability to effectively use computer applications such as spreadsheets, word processing, calendar, E-mail, and database software in performing work assignments. Ability to read, write, speak, understand, and communicate sufficiently to perform essential duties of the position, including providing comprehensive reports and plans. Ability to organize and integrate organizational priorities and deadlines. Ability to establish and maintain quality control standards. Ability to assume responsibility and exercise authority over assigned work functions. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel within community. Various clinical settings in the hospital and outpatient clinics. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo and Specialty Hospital Mission, Vision and Values must be acknowledged and adhered to. Must meet OSHA requirements with annual safety training. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Baptist Heath is looking for a Program Manager, Transformation to join their Project Advisory Office! This is a remote work position that requires residency in KY or IN. The Program Manager and focus on developing, managing, and leading large complex strategic systemwide initiatives that enable the Baptist Health Vision: expand, excel, align, and advance. They will demonstrate extensive knowledge in Project Management and Process Improvement methodologies, with a proven track record as a trusted advisor within organizations. The Program Manager will effectively partner with leaders on key decisions, maintaining transparency regarding delivery issues. They develop and design the project management capabilities and implement processes to monitor and organize the portfolio of strategic work and initiatives. Additionally, they will coordinate and align project work and initiatives with the strategy office and finance to ensure alignment between initiatives, budgetary needs, and the organization's strategic plans. Qualifications: Bachelor's degree or equivalent combination of education and experience required; Master's degree preferred 2+ years of program management experience with a track record of repeated success across a wide variety of functional areas PMP - Project Management Professional certification strongly preferred Lean Six Sigma and/or Change Management certifications strongly preferred Program Management, Healthcare Program Management, Project Management, Healthcare Project Management, PMP, Six Sigma, Change Management, Business Transformation Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Competitive Salary + Bonuses + Awards Trip + Ethically Driven Team+Company Vehicle, Gas Card & Phone + Paid Training A UHE Install Manager provides frontline customer service and management of dozens of residential renovation projects on a weekly basis with the backing of a collaborative and supportive administrative team About You: Driven / Operates With Urgency Customer Focused Organized / Thrives on Problem Solving Past Success In A Fast-Paced, Mobile Environment What Success In This Role Looks Like After 3 weeks of full time paid training, be tested and ready to supervise professional installations on customer's homes and satisfy customer concerns Within three months, have 1 to 3 job sites active each day across a regional radius with project lifespans averaging 1 to 14 days Maintain a Customer Satisfaction Rating of 8.5/10.0 or higher Supervise the production of $1.5M to $2.5M in Residential Home Improvement Projects over the course of your first year Work with company leadership to add value in the business development of the region Specific Skills, Traits, Competencies Experience being responsible for or managing people and activities occurring at different geographic locations Customer Experience and Service Self-Organized Motivated by the opportunity to engage in active problem solving Ability to flourish independently with a desire to feel part of a team Enjoy spending your days behind the wheel with a clean driving record Communication skills in person & on the phone Sound judgement Resilience & Positive Attitude Enjoy learning The right applicant for this position may has some experience in carpentry and residential construction but we welcome candidates with success in other multi-faceted roles overseeing multiple teams - Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields etc Responsibilities Ensure projects are completed to customer satisfaction, on time, and on budget Maintain daily records and schedules, effectively operating as the bridge between field and office Operate independently to execute scopes and projects, leveraging the resource of the team when needed Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving Process payment approvals for labor & materials within UHE systems Adhere to local regulations including maintenance of building permit per job & safety expectations Guide customers through required decisions involving scope adjustments mid-project Support the operations of regional expansion initiatives and strategies Attend ongoing Continuing Education programs - Always Be Learning & Improving! Core Values *Be Positive, Energetic & Fun *Tell The Truth & Keep Your Word *Creatively Find Solutions *Know Your Stuff (Always Learning & Improving) *Act With Urgency To Meet Customer Needs This Management Career Opportunity includes: Company Vehicle & Gas Card Company Phone Generous Bonuses Recognition, awards, and trips A full suite of benefits A matching retirement program Training and mentoring Ability to see real, tangible results from your efforts and be rewarded on those successes UHE provides training on the technical aspects of the role for an individual with the desire to learn and the right set of people skills; someone who can not just survive, but thrive off of embracing and overcoming people based challenges on an ongoing basis! Check out what it's like to be a part of the team here! UHE Employee Perspective Experience: Customer service Driver's License (Required) Small Team Management Residential Construction / Remodeling / Carpentry: 2+ years (Preferred) Work Location: On the road with periodic office visits

The Waiver Case Manager facilitates coordination, communication, and collaboration on behalf of the client/ guardian in order to achieve goals and maximize outcomes for the individual. They monitor the delivery of services to the individual at various service sites. Essential Functions: Analyzes client/ guardian situations and compiles and interprets data to complete a comprehensive assessment of psych-social needs for the client/ guardian. Performs face to face contacts and needed consultations with other Service Providers/ Professionals who are involved with the overall treatment plan of the client. Contacts and consultations are performed during work hours set by supervisor based upon client need. Through analysis of the data, client/ guardian contacts and consultations the case manager determines if all identified treatment needs are being addressed, identifies unmet needs, and provides intervention on behalf of the client/ guardian. Facilitates team meetings in which treatment plans/ service plans are developed, modified, and reviewed. Development of plans will be based on the client's self-assessment and will be person-centered. Advocates for the client/ families interest concerning services, funding sources, treatment/ program alternatives, community resource activities, and life choices. Promotes the protection of client/ guardian rights and ensures due process in the event of violations/ restrictions of rights. Educates, promotes, and encourages clients in area of self-advocacy whenever possible. Completes monthly summaries/per contact notes for each participant. Information is based on the review and analysis of all services related directly to a participants goals/outcomes. Identifies and seeks appropriate resources for resolution during a crisis. Assists individual/ family to access resources to attempt to prevent future crisis. Provides on-call services to assess, evaluate and direct participant/family or staff to ensure health, safety and welfare. Trains direct support staff to provide needed individualized supports for each client at various service sites Fosters collaborative working relationships among members of the leadership and management teams and programs Other duties as assigned Qualifications Education and Experience: BS/BA degree in Psychology, Sociology or Social Work or other Human Services degree approved by DDID. One (1) year experience in working with individuals with intellectual and/or developmental disabilities. Knowledge and Skills: Valid driver's license and the ability to provide safe and reliable transportation. Good oral and written communication skills. Physical ability to do light lifting. All Case Managers are required to complete and pass the Safe Crisis Management 2-day class prior to independent functioning. The SCM training must be re-certified annually. Complete Case Management Training (conducted by DDID or ABIB), CDS modules, CPR/First Aid, and Medication Administration/seizure training before beginning independent functioning as a Case Manager. A no-capped caseload will be assigned based upon client needs

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. Responsible for definition, planning and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. **ESSENTIAL RESPONSIBILITIES:** + Works with business and technical organizations to drive out program strategy and approach. Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects. + Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program. + Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives. Acquire understanding of the business objectives for an assigned area." + Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action as needed to maintain the viability of the Program. + Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle. + Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices. + Other duties as assigned or requested. **QUALIFICATIONS:** Minimum + High School Diploma or equivalent + One (1) to three (3) years experience performing project coordination activities such as analysis, information gathering, documentation preparation, project schedule maintenance, status report preparation, budget tracking, etc. Preferred + Bachelor's degree + PMP certification or equivalent training + Health Care Insurance industry business and operational knowledge + Leadership skills + Solid organizational and planning skills + Exposure to an industry standard software development lifecycle + Good verbal and written communication skills + Good interpersonal skills **Knowledge, Skills and Abilities** + Experience with customer relationship management + Presentation skills + Negotiation skills + Experience with conflict resolution + Experience with Risk Mitigation Planning **Language (Other than English):** None **Travel Requirement:** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $50,200.00 **Pay Range Maximum:** $91,200.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J271523

Residential Clinical Program Director - Sign-On Bonus of $8,000 for Fully-Licensed Professional The Residential Clinical Program Director will have the primary responsibility of overseeing the program operations and the implementation of clinical programming. This position supervises the residential team to ensure that the program delivers an adult level of care for a residential treatment program for substance use and mental health disorders. This position is responsible for assisting in designing and implementing the treatment programming, including the use of evidence-based curricula and oversight of day-to-day operations and clinical supervision. Full Time / Exempt Salary Range is $95,000 - $105,000 (fully-licensed) QUALIFICATIONS LPC, LMFT, LCSW, or LADC licensure required; a minimum of 3 years of previous experience working with recovering persons required. Previous experience with an electronic health record preferred. Ability to communicate in Spanish and/or Portuguese preferred. Must have excellent organizational, verbal, and written communication skills. Previous clinical supervision experience required. A Valid Driver's license is required. BENEFITS 4 Weeks of PTO that increases with years of service 11 Paid Holidays Medical & Dental Insurance - with large employer paid premium Life Insurance - 100% employer paid Voluntary Vision Insurance AFLAC Voluntary Benefits 403(b) Retirement Plan with employer match Tuition Reimbursement Tuition Discounts at participating schools Public Service Loan Forgiveness (PSLF) NHSC Federal Loan Repayment (for approved sites) Employee Assistance Programs (EAP) 2 Gym Membership Options $10,000 retention bonus after 4 years of employment for fully licensed clinicians AGENCY OVERVIEW The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services - prevention, treatment, recovery support, and community engagement - for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive. KEY RESPONSIBILITIES Hire, train, and supervise staff as needed. Meet all required deadlines for signing off on clinical documentation for the program and assure that documentation standards and timeliness are being met by staff. Provide and facilitate supervision to all clinical and residential staff - document supervision according to Joint Commission and 1115 waiver certification policies and procedures - conduct chart audits and ensure authorizations are being completed. Scheduling of staff to ensure that there is always at least the minimum number of required staff on every shift especially around vacations, holidays, sickness, callouts. Develop and monitor performance goals including 90 day and annual reviews - work with Director of Quality Assurance on program goals and benchmarks. Oversee the program in regard to administrative duties to ensure it is meeting Joint Commission requirements and is in compliance with DPH and DMHAS standards: safety checks, incident reports, fire drills, etc. When needed provide clinical services including but not limited to individual counseling, group counseling, treatment plan development, and assessments. Work with Director of Residential Programs to review screenings and keep program beds full (95% occupancy rate), client screenings must meet the ASAM criteria for the level of care they are applying to. Participate in an on-call rotation. Provide transportation to clients for appointments as necessary. Provide services in other residential programs as necessary. Any additional responsibilities assigned by the Director of Residential Services. Full Job Description will be provided

Job Description Residential Clinical Program Director - Sign On Bonus of $8,000 for Fully-Licensed Professional The Residential Clinical Program Director will have the primary responsibility of overseeing the program operations and the implementation of clinical programming. This position supervises the residential team to ensure that the program delivers adult level of care, for a residential treatment program for substance use and mental health disorders. This position is responsible for assisting in designing and implementing the treatment programming including the use of evidence-based curricula and oversight of day-to-day operations and clinical supervision. Full Time / Exempt Salary Range is $90,000 - $95,000 for fully-licensed QUALIFICATIONS LPC, LMFT, LCSW, or LADC licensure required, a minimum of 3 years previous experience working with recovering persons required. Previous experience with an electronic health record preferred. Ability to communicate in Spanish and/or Portuguese preferred. Must have excellent organizational, verbal, and written communication skills. Previous clinical supervision experience required. Valid Driver's license required. BENEFITS 4 Weeks of PTO that increases with years of service 11 Paid Holidays Medical & Dental Insurance - with large employer paid premium Life Insurance - 100% employer paid Voluntary Vision Insurance AFLAC Voluntary Benefits 403(b) Retirement Plan with employer match Tuition Reimbursement Tuition Discounts at participating schools Public Service Loan Forgiveness (PSLF) NHSC Federal Loan Repayment (for approved sites) Employee Assistance Programs (EAP) 2 Gym Membership Options $10,000 retention bonus after 4 years of employment for fully licensed clinicians AGENCY OVERVIEW The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services - prevention, treatment, recovery support, and community engagement - for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive. KEY RESPONSIBILITIES Hire, train, and supervise staff as needed. Meet all required deadlines for signing off on clinical documentation for the program and assure that documentation standards and timeliness are being met by staff. Provide and facilitate supervision to all clinical and residential staff - document supervision according to CARF and 1115 waiver certification policies and procedures - conduct chart audits and ensure authorizations are being completed. Scheduling of staff to ensure that there is always at least the minimum number of required staff on every shift especially around vacations, holidays, sickness, callouts. Develop and monitor performance goals including 90 day and annual reviews - work with Director of Quality Assurance on program goals and benchmarks. Oversee the program in regard to administrative duties to ensure it is meeting CARF requirements and is in compliance with DPH and DMHAS standards: safety checks, incident reports, fire drills, etc. When needed provide clinical services including but not limited to individual counseling, group counseling, treatment plan development, and assessments. Work with Director of Residential Programs to review screenings and keep program beds full (95% occupancy rate), client screenings must meet the ASAM criteria for the level of care they are applying to. Participate in an on-call rotation. Provide transportation to clients for appointments as necessary. Provide services in other residential programs as necessary. Any additional responsibilities assigned by the Director of Residential Services.

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. Responsible for definition, planning and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. **ESSENTIAL RESPONSIBILITIES:** + Works with business and technical organizations to drive out program strategy and approach. Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects. + Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program. + Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives. Acquire understanding of the business objectives for an assigned area." + Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action as needed to maintain the viability of the Program. + Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle. + Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices. + Other duties as assigned or requested. **QUALIFICATIONS:** Minimum + High School Diploma or equivalent + One (1) to three (3) years experience performing project coordination activities such as analysis, information gathering, documentation preparation, project schedule maintenance, status report preparation, budget tracking, etc. Preferred + Bachelor's degree + PMP certification or equivalent training + Health Care Insurance industry business and operational knowledge + Leadership skills + Solid organizational and planning skills + Exposure to an industry standard software development lifecycle + Good verbal and written communication skills + Good interpersonal skills **Knowledge, Skills and Abilities** + Experience with customer relationship management + Presentation skills + Negotiation skills + Experience with conflict resolution + Experience with Risk Mitigation Planning **Language (Other than English):** None **Travel Requirement:** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $50,200.00 **Pay Range Maximum:** $91,200.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J271523

Community Engagement Manager Community Engagement Manager The Community Engagement Manager is responsible for promoting Hosparus Health's lines of services and advancing access to care by building proactive relationships with target audiences, increasing awareness of Hosparus Health programs and resources, and collaborating with internal stakeholders to drive outcomes aligned with Hosparus Health's mission and strategy. This position covers the Hosparus Health business footprint. Community Engagement Manager Position Qualifications: Bachelor's degree and three years of related experience (e.g., marketing, business development, community engagement, healthcare industry). Strong community engagement experience preferred. Self-directed with the ability to work with limited oversight. Ability to handle various situations with calmness and stability. Excellent written and oral communication skills. Proficient to advanced technology skills, with emphasis on data systems and analysis. Ability to exercise judgment and discretion in confidential matters. Required travel up to 50% of time within the organizational footprint. Must have flexibility to work evening and weekend events.

Job Description As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will supervise, train, lead staff, and coordinate, and ensure that all services are being delivered according to program specifics and in compliance with funder requirements. Essential Functions: Oversee and manage all aspects of operations and service delivery of the Greater New Haven Youth Rapid Rehousing Program and Diversion programs, including but not limited to support needed for individuals and families. Oversee and manage all aspects of the implementation of evidence-based models within program service delivery , including but not limited to Critical Time Intervention (CTI), Motivational Interviewing and person-centered planning Support discussions, execution and successful completion of the organization's annual Strategic Planning directives and objectives Conduct and/or participate in community training and meeting facilitation as a representative of NR to enhance community knowledge and skills associated with homeless service delivery and evidence-based practices Prepare monthly, quarterly, and annual reports for agency and funding sources as required by contract and agency policy Monitor and manage compliance of agency data implementation, tracking and dashboard metrics created to support the successful operations of services and annual goals Advocate to the Chief Program Officer & Executive Leadership Team the needs of programs, including programmatic needs and operational needs; monitor and revise program policies and procedures, in coordination with other staff and community partners as necessary Ensure compliance with all accreditation, certification and regulatory standards Supervise staff per agency supervision standards, orient and train all staff to ensure that job responsibilities are being performed in a quality manner, consistent with policy and enforce disciplinary actions when necessary Responsible for hiring, verification of time worked, monitoring and approval of PTO time, and annual performance evaluations of staff Ensure the quality of data maintained in the Homelessness Management Information System (HMIS) database. Ensure maintenance and accuracy of all client records and program statistics/outcome measures Act as NR's representative at community meetings and collaborative; create awareness; educate policy makers on issues relevant to the need of housing for families with special needs Maintain 24-hour availability in the event of an emergency Assist with special projects and complete other duties as assigned Qualifications: Master's Degree in related field or BS/BA in related field and 3-5 years' management experience required. Critical Time Intervention Instructor Certified Preferred. Program administration/development skills required; with a strong ability to lead. · Experience managing housing, service programs, home visitor, and other similar programs. Experience and education on issues of substance abuse, mental illness and homelessness; desire to promote equal access and opportunity for at-risk/homeless persons. Highly motivated, creative with excellent interpersonal skills; strong advocacy skills. Proficient in Microsoft Office suite Excellent written and verbal communication skills Must have valid driver's license and access to own reliable transportation with proof of insurance. Ability and desire to work as part of team; identify with and support the mission of New Reach Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus Job Posted by ApplicantPro

As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will supervise, train, lead staff, and coordinate, and ensure that all services are being delivered according to program specifics and in compliance with funder requirements. Essential Functions: * Oversee and manage all aspects of operations and service delivery of the Greater New Haven Youth Rapid Rehousing Program and Diversion programs, including but not limited to support needed for individuals and families. * Oversee and manage all aspects of the implementation of evidence-based models within program service delivery , including but not limited to Critical Time Intervention (CTI), Motivational Interviewing and person-centered planning * Support discussions, execution and successful completion of the organization's annual Strategic Planning directives and objectives * Conduct and/or participate in community training and meeting facilitation as a representative of NR to enhance community knowledge and skills associated with homeless service delivery and evidence-based practices * Prepare monthly, quarterly, and annual reports for agency and funding sources as required by contract and agency policy * Monitor and manage compliance of agency data implementation, tracking and dashboard metrics created to support the successful operations of services and annual goals * Advocate to the Chief Program Officer & Executive Leadership Team the needs of programs, including programmatic needs and operational needs; monitor and revise program policies and procedures, in coordination with other staff and community partners as necessary * Ensure compliance with all accreditation, certification and regulatory standards * Supervise staff per agency supervision standards, orient and train all staff to ensure that job responsibilities are being performed in a quality manner, consistent with policy and enforce disciplinary actions when necessary * Responsible for hiring, verification of time worked, monitoring and approval of PTO time, and annual performance evaluations of staff * Ensure the quality of data maintained in the Homelessness Management Information System (HMIS) database. Ensure maintenance and accuracy of all client records and program statistics/outcome measures * Act as NR's representative at community meetings and collaborative; create awareness; educate policy makers on issues relevant to the need of housing for families with special needs * Maintain 24-hour availability in the event of an emergency * Assist with special projects and complete other duties as assigned Qualifications: * Master's Degree in related field or BS/BA in related field and 3-5 years' management experience required. * Critical Time Intervention Instructor Certified Preferred. * Program administration/development skills required; with a strong ability to lead. · Experience managing housing, service programs, home visitor, and other similar programs. * Experience and education on issues of substance abuse, mental illness and homelessness; desire to promote equal access and opportunity for at-risk/homeless persons. * Highly motivated, creative with excellent interpersonal skills; strong advocacy skills. Proficient in Microsoft Office suite * Excellent written and verbal communication skills * Must have valid driver's license and access to own reliable transportation with proof of insurance. * Ability and desire to work as part of team; identify with and support the mission of New Reach Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus

Introduction Flow Tech is a growing, employee-owned company built on collaboration, accountability, and long-term vision. As an employee-owned business, every team member has a stake in our success, creating a culture of shared responsibility, innovation, and trust. Flow Tech, Inc.'s purpose is to help create safe, healthy and efficient building environments by selling, servicing and supporting engineered HVAC equipment and systems. Position Summary Flow Tech is seeking an experienced Project Manager to take ownership of HVAC equipment projects after the sale and drive them through to successful completion. This individual will coordinate directly with manufacturers, contractors, engineers, the Flow Tech sales team and the service department to ensure that projects are executed accurately, on time, and within budget. The ideal candidate will have strong experience in the HVAC trade or a related mechanical/electrical construction field, with the ability to manage technical projects and communicate effectively across teams. This position is key to bridge the gap between sales and service, ensuring a smooth transition from project award through delivery, installation, and startup. The Project Manager reports to the Director of Operations and will primarily support HVAC equipment projects, including air handling units, chillers, variable frequency drives (VFDs), fan systems, energy recovery systems and custom engineered solutions. Position Overview Project Management & Coordination Serve as the primary point of contact for all project-related communication following the sales handoff. Coordinate with manufacturers on order entry, submittals, shipping, and delivery logistics. Work with contractors and end users to confirm site conditions, delivery requirements, and installation schedules. Attend jobsite coordination meetings and facilitate communication between all parties. Review and approve project submittals, ensuring all equipment complies with the engineer's specification. Coordinate with Flow Tech's field and service technicians to schedule equipment start-ups and commissioning. Track project progress and maintain accurate documentation in Flow Tech's project management system. Documentation & Technical Support Review project drawings, specifications, and submittals for accuracy and completeness. Verify equipment and accessories required by specification are included. Produce or coordinate all required project documentation, including submittals, O&M manuals, training materials, and close-out documents. Maintain organized project folders with all correspondence, RFIs, and approvals. Support the Sales Engineer and Inside Sales team with technical clarifications or equipment verification as needed. Factory & Vendor Coordination Act as the primary liaison between Flow Tech and the equipment manufacturers. Track manufacturing progress, confirm ship dates, and ensure all factory-provided information is distributed internally and externally. Address and resolve any discrepancies, substitutions, or deviations from the specification with the Sales Engineer and manufacturer. Coordinate with the factory for warranty claims, replacement parts, or technical support as required. Field & Service Coordination Work with Flow Tech's Service Coordinator to align startup schedules, site visits, and labor forecasting. Ensure all necessary documentation and materials are provided to field personnel prior to installation or commissioning. Attend site inspections as required to verify delivery, installation readiness, and equipment condition. Solicit feedback from technicians to maintain accurate as-built documentation. Financial & Administrative Compile schedule of values for approval by customer. Track project budgets, change orders, and cost impacts. Verify and approve invoices for accuracy prior to billing. Maintain awareness of project profitability and identify potential risks early. Qualifications Associate's degree in mechanical or electrical engineering technology, or equivalent field experience in the HVAC or mechanical trades. 3+ years of experience in HVAC, mechanical, electrical, or construction project management. Proven ability to coordinate complex projects and communicate effectively across multiple disciplines. Strong understanding of HVAC systems, electrical coordination, and construction sequencing. Proficiency in Microsoft Office (Word, Excel, Outlook); experience with project management software is a plus. Valid driver's license and ability to travel to local job sites as required. Ideal candidate should have: Experience in the HVAC trade or a related construction discipline with a strong understanding of how systems are installed, commissioned, and supported. A proven background managing HVAC or mechanical projects from order to closeout. The ability to connect sales and service, ensuring seamless communication, coordination, and accountability. Organization and be proactive with excellent follow-through and attention to detail. Problem-solving and interpersonal skills; able to work independently and as part of a team. Comfortability in collaborating with contractors, engineers, and field technicians Compensation $100k to $125k annual salary based on experience plus annual bonus based on company profitability. Employee Benefits Flow Tech, Inc. is a proud 100% employee-owned corporation ensuring that everyone who contributes to the success of the company shares the reward through earned stock in the firm. Employees become 100% vested after 6 years of employment. We reward performance and offer benefits including: • 100% coverage of medical insurance premiums (subject to change annually) • Dental and vision insurance • 401K with 3% company match, in addition to employee stock ownership plan participation • $50,000 employee life insurance along with AD&D and LTD insurance • PTO, vacation, and sick time Flow Tech is an Equal Opportunity Employer. Company Culture Our employee-owners are the foundation of our success, and we make employee fulfillment our highest priority. Flow Tech is proud to be recognized as a Best Place to Work in Connecticut by the Hartford Business Journal in 2024 & 2025. We achieved this honor by crediting our employee-owners as the foundation of our success, and we make employee fulfillment our highest priority. We're proud to offer these additional benefits: • Work/life balance • Dog-friendly office • Business casual attire with casual Fridays • Free parking • Company sponsored events - Yard Goats party deck, team building socials and annual holiday party. About Flow Tech, Inc. Flow Tech is headquartered in South Windsor, CT and provides competitive, energy-efficient, and quality-focused products, systems, and services. We excel in large commercial and institutional facilities in New England with critical environments. Our customers are focused on energy and carbon reduction, and value control and visibility. We pride ourselves on our offerings and encourage you to view our complete line of products and services at ************************************************ Flow Tech History - “The Why” Flow Tech was founded in 1987, the vision of one person who believed he could help people save energy and get better building control through a niche product. Our very first product line was ABB Variable Frequency Drives (VFDs) and it is at the core and foundation of who Flow Tech is: a technically-focused, specialized product that we can sell and support better than anyone else. After much growth and success, Flow Tech has become a go-to source for building owners, design engineers and contractors made up of 30+ employee owners and 20+ sustainability-focused product lines. Our operations team is essential to the success of Flow Tech. We need the right person to support this reputation of excellence to help Flow Tech continue to succeed.

Job DescriptionIntroduction Flow Tech is a growing, employee-owned company built on collaboration, accountability, and long-term vision. As an employee-owned business, every team member has a stake in our success, creating a culture of shared responsibility, innovation, and trust. Flow Tech, Inc.'s purpose is to help create safe, healthy and efficient building environments by selling, servicing and supporting engineered HVAC equipment and systems. Position Summary Flow Tech is seeking an experienced Project Manager to take ownership of HVAC equipment projects after the sale and drive them through to successful completion. This individual will coordinate directly with manufacturers, contractors, engineers, the Flow Tech sales team and the service department to ensure that projects are executed accurately, on time, and within budget. The ideal candidate will have strong experience in the HVAC trade or a related mechanical/electrical construction field, with the ability to manage technical projects and communicate effectively across teams. This position is key to bridge the gap between sales and service, ensuring a smooth transition from project award through delivery, installation, and startup. The Project Manager reports to the Director of Operations and will primarily support HVAC equipment projects, including air handling units, chillers, variable frequency drives (VFDs), fan systems, energy recovery systems and custom engineered solutions. Position Overview Project Management & Coordination Serve as the primary point of contact for all project-related communication following the sales handoff. Coordinate with manufacturers on order entry, submittals, shipping, and delivery logistics. Work with contractors and end users to confirm site conditions, delivery requirements, and installation schedules. Attend jobsite coordination meetings and facilitate communication between all parties. Review and approve project submittals, ensuring all equipment complies with the engineer's specification. Coordinate with Flow Tech's field and service technicians to schedule equipment start-ups and commissioning. Track project progress and maintain accurate documentation in Flow Tech's project management system. Documentation & Technical Support Review project drawings, specifications, and submittals for accuracy and completeness. Verify equipment and accessories required by specification are included. Produce or coordinate all required project documentation, including submittals, O&M manuals, training materials, and close-out documents. Maintain organized project folders with all correspondence, RFIs, and approvals. Support the Sales Engineer and Inside Sales team with technical clarifications or equipment verification as needed. Factory & Vendor Coordination Act as the primary liaison between Flow Tech and the equipment manufacturers. Track manufacturing progress, confirm ship dates, and ensure all factory-provided information is distributed internally and externally. Address and resolve any discrepancies, substitutions, or deviations from the specification with the Sales Engineer and manufacturer. Coordinate with the factory for warranty claims, replacement parts, or technical support as required. Field & Service Coordination Work with Flow Tech's Service Coordinator to align startup schedules, site visits, and labor forecasting. Ensure all necessary documentation and materials are provided to field personnel prior to installation or commissioning. Attend site inspections as required to verify delivery, installation readiness, and equipment condition. Solicit feedback from technicians to maintain accurate as-built documentation. Financial & Administrative Compile schedule of values for approval by customer. Track project budgets, change orders, and cost impacts. Verify and approve invoices for accuracy prior to billing. Maintain awareness of project profitability and identify potential risks early. Qualifications Associate's degree in mechanical or electrical engineering technology, or equivalent field experience in the HVAC or mechanical trades. 3+ years of experience in HVAC, mechanical, electrical, or construction project management. Proven ability to coordinate complex projects and communicate effectively across multiple disciplines. Strong understanding of HVAC systems, electrical coordination, and construction sequencing. Proficiency in Microsoft Office (Word, Excel, Outlook); experience with project management software is a plus. Valid driver's license and ability to travel to local job sites as required. Ideal candidate should have: Experience in the HVAC trade or a related construction discipline with a strong understanding of how systems are installed, commissioned, and supported. A proven background managing HVAC or mechanical projects from order to closeout. The ability to connect sales and service, ensuring seamless communication, coordination, and accountability. Organization and be proactive with excellent follow-through and attention to detail. Problem-solving and interpersonal skills; able to work independently and as part of a team. Comfortability in collaborating with contractors, engineers, and field technicians Compensation $100k to $125k annual salary based on experience plus annual bonus based on company profitability. Employee Benefits Flow Tech, Inc. is a proud 100% employee-owned corporation ensuring that everyone who contributes to the success of the company shares the reward through earned stock in the firm. Employees become 100% vested after 6 years of employment. We reward performance and offer benefits including: • 100% coverage of medical insurance premiums (subject to change annually) • Dental and vision insurance • 401K with 3% company match, in addition to employee stock ownership plan participation • $50,000 employee life insurance along with AD&D and LTD insurance • PTO, vacation, and sick time Flow Tech is an Equal Opportunity Employer. Company Culture Our employee-owners are the foundation of our success, and we make employee fulfillment our highest priority. Flow Tech is proud to be recognized as a Best Place to Work in Connecticut by the Hartford Business Journal in 2024 & 2025. We achieved this honor by crediting our employee-owners as the foundation of our success, and we make employee fulfillment our highest priority. We're proud to offer these additional benefits: • Work/life balance • Dog-friendly office • Business casual attire with casual Fridays • Free parking • Company sponsored events - Yard Goats party deck, team building socials and annual holiday party. About Flow Tech, Inc. Flow Tech is headquartered in South Windsor, CT and provides competitive, energy-efficient, and quality-focused products, systems, and services. We excel in large commercial and institutional facilities in New England with critical environments. Our customers are focused on energy and carbon reduction, and value control and visibility. We pride ourselves on our offerings and encourage you to view our complete line of products and services at ************************************************ Flow Tech History - “The Why” Flow Tech was founded in 1987, the vision of one person who believed he could help people save energy and get better building control through a niche product. Our very first product line was ABB Variable Frequency Drives (VFDs) and it is at the core and foundation of who Flow Tech is: a technically-focused, specialized product that we can sell and support better than anyone else. After much growth and success, Flow Tech has become a go-to source for building owners, design engineers and contractors made up of 30+ employee owners and 20+ sustainability-focused product lines. Our operations team is essential to the success of Flow Tech. We need the right person to support this reputation of excellence to help Flow Tech continue to succeed. Powered by JazzHR 8xNNXGeomF