Branch manager jobs in Gilroy, CA

Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Our client, a Professional Services firm, is looking for an Operations Manager who will be responsible for managing core administrative, operational, and logistical functions that support the firm's productivity and growth. This role works closely with partners, managers, IT vendors, and staff across the firm. The ideal candidate is proactive, highly organized, and comfortable balancing recurring tasks with ad-hoc operational needs. Responsibilities: • Manage and oversee client billing processes, including invoice preparation, distribution, and follow-up. • Generate and distribute weekly/monthly time management and utilization reports to partners and managers. • Maintain accurate billing records and support leadership with financial reporting as needed. • Coordinate annual recurring operational projects such as engagement letter preparation and distribution, annual offsites, and tax season planning. • Track deadlines, ensure timely completion of deliverables, and maintain organized documentation. • Oversee space planning, office layout updates, and workflow optimization. • Manage office supplies, inventory, and vendor relationships to ensure a fully functioning workspace. • Coordinate furniture and equipment procurement for new hires and facilitate workstation setup. • Foster team connection and engagement through planning virtual and in-person activities, team-building events, and morale initiatives. • Assist leadership in sustaining a positive, collaborative firm culture. • Serve as primary liaison with IT vendors and providers; coordinate monthly check-ins and address technology needs or escalations. • Support onboarding processes by ensuring access, equipment, and systems are properly set up for new employees. • Maintain operational procedures and best practices for efficiency and compliance. • Support firm leadership with miscellaneous operational duties, strategic initiatives, and special projects as needed. Qualifications: 4-6+ years of experience in office management, operations, or administrative leadership; experience in a professional services or CPA/tax firm environment preferred. Strong organizational, analytical, and communication skills. Proficiency with practice management systems, billing tools, and Microsoft Office, etc. Ability to manage multiple priorities, maintain confidentiality, and work both independently and collaboratively. Professional, approachable, and solutions-oriented attitude. DeWinter Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.

The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.

Strategy & Operations Manager Duration: 9+ Months Contract About the Role We are seeking a Strategy & Operations Manager to lead and support cross-functional strategic initiatives, optimize business operations, and drive effective decision-making across teams. This is a high-impact role suited for professionals who excel in structured problem-solving, cross-functional collaboration, and strategic execution. In this role, you will be responsible for framing complex business challenges, gathering insights through data and research, and translating these into actionable strategies. You will work directly with senior stakeholders to align on business goals, influence key decisions, and drive critical initiatives to execution. Minimum Qualifications 6+ years of experience in management consulting, corporate strategy, operations, investment banking, venture capital, private equity, or a similar advisory role; or 4+ years with an advanced degree (e.g., MBA). 3+ years of experience collaborating with executive-level stakeholders. 2+ years of experience leading strategic initiatives or managing cross-functional programs. Key Responsibilities Lead strategic and operational initiatives from inception to execution, ensuring clarity, alignment, and measurable impact. Partner closely with leadership and functional teams to operationalize recommendations and support long-term planning. Translate market and internal insights into forward-looking business and technology strategies. Identify and define critical business issues and develop structured, data-driven solutions. Develop business cases, define key requirements, and support implementation planning for complex initiatives. Drive internal communications strategy and planning, including team-wide updates and leadership presentations. Support business planning activities, including OKRs, quarterly reviews, budget planning, and team operations. Coordinate cross-functional workflows to ensure effective collaboration, timely delivery, and accountability. Analyze business performance metrics and develop recommendations to optimize operations and execution. Provide analytical depth to strategic projects, developing compelling business recommendations through quantitative and qualitative analysis. Key Skills & Competencies Strong expertise in business insights, data analysis, and problem-solving Proficient in developing and monitoring KPIs and operational metrics Experience in change management and driving adoption across teams Advanced ability to influence and align stakeholders, including senior leaders Strong understanding of business operations, systems analysis, and strategy design Effective communicator with experience in internal communications and event planning Ability to manage projects independently and lead cross-functional teams Skilled in negotiation, decision-making, and driving consensus Equal Employment Opportunity Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable. Mayank Prakash Recruitment Lead P: ************** E: **************************

Senior Fraud Operations Specialist Duration: Contract As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve. This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers. Responsibilities: Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies. Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products. Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners. Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly. Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress. Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards. Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams. Key Qualifications: Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices. Expertise in fraud prevention, compliance, and risk management controls within the payments industry. Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times. Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention. Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels. Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment. Exceptional attention to detail, with proven project management experience in operational support. Schedule Notes: Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06 About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $70 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Role: EUC Architect The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments. Key Responsibilities 1. Endpoint Security Architecture & Design Review and enhance endpoint architecture, including AV, EDR solutions. Evaluate endpoint configuration, control enforcement, coverage, and security baselines. Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB. Review architectural components, telemetry flow, and sensor deployment methodology. Validate data exchange between endpoint security tools and central monitoring systems. 2. Policy & Governance Ensure endpoint security operations align with organizational security policies. Review and update endpoint security policies aligned with NIST standards. Validate roles & responsibilities across IT, SecOps, and endpoint management teams. Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance. 3. Endpoint Operations & Integration Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls. Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices. Validate tagging, categorization, and asset mapping across EDR platforms and CMDB. Check integration with NAC, SIEM, AD, vulnerability management, and patching tools. 4. Risk Management, Patching & Compliance Review patch management and vulnerability remediation processes across endpoints. Verify endpoint compliance monitoring, dashboards, and alerting workflows. Assess patching SLAs, automation processes, and compliance reporting. Skills & Qualifications Technical Skills Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne). Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools. Solid understanding of SIEM/SOAR platforms and AD integration. Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening. Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.). Experience designing endpoint security architectures for large enterprises.

Operations Manager - Commercial Roofing California - Greater Bay Area (Hybrid) $120k-140k Want to work for a growing, family-oriented company and help take them to the next level? The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business. Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production. Benefits Fully paid medical/ dental/ vision 401K PTO Life insurance The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community. You will: Bring order and clarity to the production cycle Standardize and track time/hours accurately Manage budgets vs. actual hours: pre-job setup and post-job wrap-up Reduce ‘noise' in the business Mentor junior personnel Bring leadership, structure, and calm to the field Daily duties: Manage all roofing production operations Daily coordination of field teams Oversight of scheduling, project startup, and project closeout Implementation and enforcement of tracking systems Coordinate between field teams, sales, estimating, HR, and office staff Attend weekly Production and Scheduling meetings Preferred Candidate: You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required. You have previous experience in service and re-roofing, particularly with TPO systems You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team. You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one. Want to find out more? APPLY today or contact me for a confidential chat: *****************************

BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you. About the Role This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities. You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores. This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on. What You'll Do Café Openings & Operations Lead the opening of our San Francisco store, end-to-end. Build an operational rhythm between our Miami & San Francisco locations. Ensure standards, systems, and service are consistent across locations. Support the Miami Store Manager and help elevate daily operations. Training & Playbooks Create and roll out the first versions of training and onboarding programs for baristas. Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications. Partner with the roaster to maintain and strengthen our coffee program. Leadership & People Development Develop baristas, shift leads, and managers through coaching and structured weekly rhythms. Build an internal pipeline as we grow our retail footprint. Foster the BIGFACE culture across all retail teams. Cross-Functional Collaboration Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams. Bring operational clarity and strategic insights into company-wide decisions. Who You Are You've opened at least one café or led a major café buildout. You've managed a café manager and supported multiple locations, OR run a high-volume flagship. You've built (or implemented) training, onboarding, and operation systems. You're a strong people leader who develops others, not just directs them. You thrive in ambiguity and early-stage environments. You're excited about shaping a brand that mixes culture, creativity, and hospitality. You're comfortable with espresso, tasting, and café standards. You're organized, operationally minded, and can create structure without slowing the business down. Why This Role Matters BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day. You will directly influence: How each BIGFACE café feels. How we open new cities. How our people grow. How our brand is experienced by every guest.

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.

The Operations Manager is responsible for overseeing the day-to-day operations of a branch. This role focuses on the logistical and operational aspects of branch management, ensuring smooth coordination of personnel, equipment, and materials for job sites. The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role also emphasizes maintaining operational efficiency and improving employee productivity all while ensuring a safe working environment and proper training for all branch field employees. Duties and Responsibilities: Coordinate and manage the dispatch of employees, equipment, and materials to job sites. Ensure that trucks are loaded with the necessary tools, materials, and equipment for each job. Monitor daily job assignments and work schedules to ensure employees arrive at job sites on time and jobs are completed efficiently. Communicate with Account Managers and Superintendents to track job progress and adjust operations as needed. Oversee the return of equipment, ensure proper inventory [management, and verify job completion reports. Manage the scheduling of employees and equipment to ensure optimal utilization of resources. Work closely with the Branch Manager to forecast equipment needs and coordinate repairs or maintenance. Ensure compliance with all safety regulations and procedures, including equipment handling and transport. Supervise, train, and mentor operations staff, including drivers, dispatchers, and laborers. Utilize servant leadership principles to foster a positive work environment that emphasizes teamwork, accountability, and personal growth. Conduct regular performance evaluations and provide feedback to encourage employee development. Assist with workforce planning, including recruitment and scheduling of staff based on operational needs. Serve as the operational point of contact for customers, addressing any scheduling or on-site concerns promptly and effectively. Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality and timeliness. Work with the Branch Manager to identify areas for operational improvements to enhance customer satisfaction Assist with managing the operational budget, ensuring that resources are used efficiently. Monitor operational costs, including labor, fuel, and equipment maintenance, to ensure they stay within budgetary guidelines. Collaborate with the Branch Manager on strategies for cost reduction and operational efficiency. Enforce company policies and ensure compliance with all relevant regulations, including OSHA standards. Conduct regular safety inspections and ensure all team members are trained on and adhere to safety protocols. Investigate and address any operational or safety incidents, implementing corrective actions where necessary. And other duties as assigned by your manager. Required Skills and Abilities: Strong organizational and time management skills. Excellent leadership and team-building abilities. Effective verbal and written communication skills. Problem-solving and critical thinking skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Vista. Familiarity with fleet management and scheduling tools. Strong focus on safety and compliance. OSHA 30 hour training completed within the last five years. Essential Core Competencies: Operational Efficiency: Demonstrated ability to manage day-to-day operations and optimize resource usage. Leadership: Proven ability to lead and develop teams with a focus on servant leadership. Customer Focus: Commitment to providing excellent service and resolving issues to meet customer needs. Time Management: Skilled at managing multiple tasks and schedules, ensuring timely execution of all operational activities. Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management. Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture. Resourcefulness: Securing and deploying resources effectively and efficiently. Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Education and Experience: Associate's degree in business or logistics preferred; equivalent work experience required. At least 3-5 years of experience in operations management, preferably within the construction or related industry. Experience with employee supervision and development. Familiarity with transportation and logistics coordination. Physical Requirements: Ability to lift up to 50 pounds at times. Prolonged periods of standing, walking, or sitting. Must be able to navigate job sites, including rough or uneven terrain. May require occasional travel to job sites or other locations. Legal Disclaimer: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a)) This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.

ABOUT US: About IICOMBINED Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions. GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics. KEY RESPONSIBILITIES 1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate. 2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance. 3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied 4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles. 5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement. KEY WORKING RELATIONSHIPS The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S. SKILLS & EXPERIENCE · Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area · High School graduate or equivalent; college degree preferred · Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment · Ability to motivate staffs through strong leadership and interpersonal skills · Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail) · Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred) · Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business REQUIREMENTS · This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift. · Required to work a minimum of 40 hours per week including weekends. · Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches. · Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving. · May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale · Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher. · Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others. · Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance Job Type: Full-time Pay: $80,000.00 - $95,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Santa Clara Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPIs. Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development. Support sales professionals in closing sales. Facilitate the implementation and success of special events held at the retail store. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs. Clientele/Service Management Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development. Ensure store data capture goals are being achieved. Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures. Partners with the sales professionals in the administration of special order requests. Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance. Provide formal and informal feedback to staff to build ongoing development opportunities. Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations. Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff. Ability to manage multiple tasks in a fast-paced environment. Proven ability to drive results, and strategic vision to develop business. Fine Jewelry and or Fine Watch experience preferred, but not required. Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, ). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $70,000 - $90,000 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards. Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. What You'll Need - Job Requirements Minimum 3 years in Retail, preferably with a specialty or boutique retailer. Preferably a bachelor's degree in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative. A good sense of style and aesthetics. A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design. Self-starter. Resourceful and excellent problem solver. Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way. Strong communication skills. Excellent organizational skills and attention to detail. Motivated to set and reach goals. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Flexible with availability to work evenings, weekends, and holidays when needed. What You'll Do - Job Responsibilities Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach. Maintain a strong and friendly presence on the sales floor. Lead other staff by example. Assist with merchandising the store to support our hip, stylish aesthetic. Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge. Take the lead sales role in the store daily. Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities. Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance) Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting. Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs Ensure all incoming shipments are reconciled, signed off, and properly priced. Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels. Discuss sales analytics with Manager and contribute ideas for team improvement. Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness Coaching and developing a high level of salesmanship and maker knowledge in staff. Oversee and execute weekly stock counts. Follow-up on special customer orders. Process damages. Communicate with makers when needed.

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Our client, a Professional Services firm, is looking for an Operations Manager who will be responsible for managing core administrative, operational, and logistical functions that support the firm's productivity and growth. This role works closely with partners, managers, IT vendors, and staff across the firm. The ideal candidate is proactive, highly organized, and comfortable balancing recurring tasks with ad-hoc operational needs. Responsibilities: • Manage and oversee client billing processes, including invoice preparation, distribution, and follow-up. • Generate and distribute weekly/monthly time management and utilization reports to partners and managers. • Maintain accurate billing records and support leadership with financial reporting as needed. • Coordinate annual recurring operational projects such as engagement letter preparation and distribution, annual offsites, and tax season planning. • Track deadlines, ensure timely completion of deliverables, and maintain organized documentation. • Oversee space planning, office layout updates, and workflow optimization. • Manage office supplies, inventory, and vendor relationships to ensure a fully functioning workspace. • Coordinate furniture and equipment procurement for new hires and facilitate workstation setup. • Foster team connection and engagement through planning virtual and in-person activities, team-building events, and morale initiatives. • Assist leadership in sustaining a positive, collaborative firm culture. • Serve as primary liaison with IT vendors and providers; coordinate monthly check-ins and address technology needs or escalations. • Support onboarding processes by ensuring access, equipment, and systems are properly set up for new employees. • Maintain operational procedures and best practices for efficiency and compliance. • Support firm leadership with miscellaneous operational duties, strategic initiatives, and special projects as needed. Qualifications: 4-6+ years of experience in office management, operations, or administrative leadership; experience in a professional services or CPA/tax firm environment preferred. Strong organizational, analytical, and communication skills. Proficiency with practice management systems, billing tools, and Microsoft Office, etc. Ability to manage multiple priorities, maintain confidentiality, and work both independently and collaboratively. Professional, approachable, and solutions-oriented attitude. DeWinter Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.

The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.