Lead Advisor - Seattle
Leader job at Brighton Jones
Ready to make a meaningful impact? At Brighton Jones, we're a purpose-driven, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we've built a culture of continuous growth, collaboration, and community-recognized with 15 consecutive “Best Places to Work” awards including Inc.com's 2025 list, as well as national honors for community impact. We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we're growing fast-and we're looking for driven, curious individuals to join our #OneTeam.
Brighton Jones is looking for a Lead Advisor to join the team and provide immediate positive service impact for our clients. In this critical role, you have the primary responsibility for client relationships, and work closely with each client to establish their comprehensive wealth management strategy. A Lead Advisor has extensive client contact and directs both internal and external resources to accomplish client objectives. Our Lead Advisors embody our culture, serving clients and leveraging our centralized client experience, marketing, business development and operations teams.
Take our Values in Action Self-Assessment to see how our values align! Your Role:
Acts as a Personal CFO for existing clients and new clients; leads the client relationship, delivers an exceptional experience, and designs, implements and manages the wealth management plan that supports their passions and purpose - their “Life Plan”.
Leverages internal and external resources to achieve client objectives in such areas as Investment Management, Estate Planning, Tax Planning, Risk Management, and General Planning.
Communicates our unique value proposition to prospective clients and works to establish Brighton Jones as their trusted financial advisor.
Develop and expand relationships with centers of influence, such as attorneys and CPAs, resulting in additional business opportunities
Cultivates and develops deep relationships with custodial retail branches in collaboration with the national team.
Creates opportunities and represents Brighton Jones at public speaking events including community events, industry events, etc..
Leads a local service team with deep collaboration to ensure client retention and satisfaction is high with a relentless focus on remarkable service.
Support Business Development team in new client acquisition through participation in the sales process and generates referrals from existing clients.
Support Brighton Jones' mission by using objectivity, creativity and passion to help our clients, colleagues and community members “live richer lives”.
Provide teammates with timely, candid and constructive performance feedback; develop employees to their fullest potential and provide challenging opportunities that enhance career growth.
Assist with development and presentation of training programs including coaching of team members on financial planning strategies.
Your Experience:
Candidates must have a four-year degree and hold one of the following credentials: Certified Financial Planner™ (CFP ), Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or Juris Doctor (JD)
6+ years in financial and/or estate planning related work, preferably at a professional financial services company or wealth management firm.
Expertise in estate, tax, retirement, insurance, investment, and cash flow/capital needs planning analysis.
Unquestioned commitment to integrity in personal and professional activities.
Highly motivated with ability to function well in a fast-paced environment.
Self-starter by nature.
Excellent organizational, leadership, communication and presentation skills.
Able to manage heavy workloads and projects, many on a time-sensitive basis, as well as interacting with tight-knit team of professionals with a range of financial and tax activities.
This role is an in-office, full-time, and exempt position. We are a work from office culture with a lot of flexibility.
Compensation:
Annual Compensation: $120,000 - $300,000 per year.
Benefits: Our benefits package includes, but is not limited to, health care benefits (medical/dental/vision), retirement benefits, paid time off (PTO), holiday flex-days, summer flex-days, company-paid holidays, parental leave, transportation benefits, unlimited volunteer time off, professional, and personal wellbeing stipend, and other fringe benefits.
We are committed to building a business where all of our team members genuinely love where they work and are empowered to reach their full potential. We do this by building authentic relationships with one another, learning and growing continuously together, working hard while having lots of fun, and giving back to our community. Brighton Jones is a team founded on equity and respect, and we're on a mission to help each other, our clients, and global community thrive. We actively foster a compassionate and inclusive culture and are committed to creating a diverse #OneTeam where teammates can show up authentically. To the right individual, we offer very competitive compensation, a robust benefits package, an award-winning culture, and rewarding career growth.
Brighton Jones provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or caste. In addition to federal law requirements, Brighton Jones complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplySpa Lead Guest Services Coordinator
San Francisco, CA jobs
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer.
Overview:
The Lead Spa Guest Services Coordinator oversees daily spa front desk operations, membership services, and guest-facing functions to ensure an exceptional, seamless, and luxurious experience. This leadership role supports the Spa Management Team by supervising the Guest Services team, optimizing reservations, managing member relations, and ensuring elevated service standards. The Lead Coordinator also serves as Manager on Duty (MOD) as assigned, ensuring smooth operations, guest satisfaction, and staff support.
Responsibilities:
• Provide warm, sophisticated, and anticipatory service to all spa guests and members.
• Handle guest concerns professionally, resolving issues promptly and thoughtfully.
• Oversee VIP arrangements, personalization, and special requests.
• Ensure guest preferences are accurately captured and communicated to therapists and attendants.
• Maintain a calm, beautifully presented front-of-house environment.
• Serve as the primary point of contact for spa members, ensuring a high-touch, relationship-driven experience.
• Manage new member onboarding, including orientations, benefits explanations, paperwork, and welcome experiences.
• Track member usage, preferences, service frequency, and feedback to enhance long-term retention.
• Oversee member billing, renewals, holds, cancellations, and benefit fulfillment.
• Support member-only events, promotions, and exclusive spa access periods.
• Ensure all membership information is accurate, confidential, and up to date.
• Monitor member amenities, lockers, and personalized touches to ensure consistency with luxury standards.
• Lead the daily operations of the guest services desk, ensuring accuracy and elevated hospitality.
• Optimize treatment scheduling to enhance therapist productivity and guest satisfaction.
• Oversee communications, bookings, confirmations, modifications, and group reservations.
• Ensure accuracy in check-ins, check-outs, payments, and recordkeeping.
• Maintain polished execution of opening and closing procedures.
• Act as the on-site leader in the absence of the Spa Manager or Director.
• Oversee all spa operations during assigned MOD shifts, including front desk, locker rooms, treatment flow, and guest interactions.
• Support attendants and therapists with coverage decisions, scheduling adjustments, and service recovery.
• Handle escalated guest concerns with discretion and professionalism.
• Perform facility walkthroughs to ensure cleanliness, ambiance, safety, and readiness.
• Communicate all operational notes and incidents in detailed MOD reports to leadership.
• Assist with emergency procedures, safety compliance, and coordination with other departments.
• Train and mentor new Spa Receptionists in luxury service, systems use, and spa protocol.
• Provide ongoing coaching and feedback to support performance and professional growth.
• Lead daily shift briefings and ensure consistent communication across teams.
• Assist with onboarding of new hires.
• Recommend treatments, enhancements, retail products, and memberships to support revenue goals.
• Ensure retail areas are beautifully presented, organized, and fully stocked.
• Participate in inventory counts, restocking, and reporting.
• Monitor booking patterns to identify opportunities for upselling and revenue optimization.
• Liaise with therapists, attendants, food and beverage, housekeeping, and engineering to maintain flawless operational flow.
• Manage late arrivals, no-shows, and schedule adjustments professionally and consistently.
• Ensure compliance with safety guidelines, spa SOPs, and brand standards.
• Assist with events, promotions, and seasonal activations.
• Handle payment processing, cash-handling, and reporting with accuracy and integrity.
• Maintain confidentiality of all guest and member information.
• Review daily revenue, productivity, and booking reports.
• Assist the Spa Management Team with administrative tasks as needed.
Qualifications:
• 1-2+ years of luxury spa, retail, hospitality front desk, or concierge experience.
• Previous supervisory or lead experience highly preferred.
• Proficiency with spa software (SpaSoft, Book4Time, Mindbody, or similar).
• Strong communication, organization, and multitasking abilities.
• Professional, polished demeanor with excellent service intuition.
• Availability for evening, weekend, and holiday shifts.
• Warm, gracious, and naturally service-oriented.
• Confident leader with strong coaching abilities.
• Highly organized, proactive, and solution-focused.
• Calm under pressure with a luxury-service mindset.
• Committed to maintaining a serene, elevated guest environment.
Senior Lead Data Engineer (Python, SQL, AWS)
Washington, DC jobs
Senior Data engineer
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.
What You'll Do:
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance
Basic Qualifications:
Bachelor's Degree
At least 3 years of experience in application development (Internship experience does not apply)
At least 1 year of experience in big data technologies
Preferred Qualifications:
5+ years of experience in application development including Python, SQL, Scala, or Java
2+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)
3+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)
2+ year experience working on real-time data and streaming applications
2+ years of experience with NoSQL implementation (Mongo, Cassandra)
2+ years of data warehousing experience (Redshift or Snowflake)
3+ years of experience with UNIX/Linux including basic commands and shell scripting
2+ years of experience with Agile engineering practices
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $144,200 - $164,600 for Senior Data EngineerMcLean, VA: $158,600 - $181,000 for Senior Data Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Lead Machine Learning Engineer
Washington, DC jobs
As a Capital One Machine Learning Engineer (MLE), you'll be part of an Agile team dedicated to productionizing machine learning applications and systems at scale. You'll participate in the detailed technical design, development, and implementation of machine learning applications using existing and emerging technology platforms. You'll focus on machine learning architectural design, develop and review model and application code, and ensure high availability and performance of our machine learning applications. You'll have the opportunity to continuously learn and apply the latest innovations and best practices in machine learning engineering.
What you'll do in the role:
The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:
Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams.
Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation).
Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment.
Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications.
Retrain, maintain, and monitor models in production.
Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale.
Construct optimized data pipelines to feed ML models.
Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code.
Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI.
Use programming languages like Python, Scala, or Java.
Basic Qualifications:
Bachelor's degree
At least 8 years of experience designing and building data-intensive solutions using distributed computing (Internship experience does not apply)
At least 4 years of experience programming with Python, Scala, or Java
At least 3 years of experience building, scaling, and optimizing ML systems
At least 2 years of experience leading teams developing ML solutions
Preferred Qualifications:
Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field
Experience developing and deploying ML solutions in a public cloud such as AWS, Azure, or Google Cloud Platform
4+ years of on-the-job experience with an industry recognized ML framework such as scikit-learn, PyTorch, Dask, Spark, or TensorFlow
3+ years of experience developing performant, resilient, and maintainable code
3+ years of experience with data gathering and preparation for ML models
3+ years of people management experience
ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents
3+ years of experience building production-ready data pipelines that feed ML models
Ability to communicate complex technical concepts clearly to a variety of audiences
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $225,400 - $257,200 for Sr. Lead Machine Learning Engineer
New York, NY: $245,900 - $280,600 for Sr. Lead Machine Learning Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Tech Support Team Lead
Monterey, CA jobs
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIGs Information Technology Team?
Part of the Information Services department at CIG, the Information Technology (IT) organization delivers all internal and external technology solutions at CIG. This is your opportunity to join a fast-paced team dedicated to delivering high-quality technology experience to employees, agents, and policyholders.
Benefits
* Accrue twenty-one days of Paid Time Off during your first year
* Up to eighty-seven percent of benefits covered by CIG for you and your family members
* Medical, dental, vision plans
* One hundred percent covered plans
* Basic Life & AD&D
* Employee Assistance
* Leave Management
* Long Term Disability
* Short Term Disability (Outside of CA)
* Family Caregiver Support (Homethrive)
* Child Care Resources (Tootris)
* Business Travel Accident Protection
* Voluntary benefit offerings
* Short-term (CA only)
* Voluntary Life AD&D self, spouse and child plans
* Flexible Spending
* Health Savings (HSA)
* Hospital Indemnity
* Accidental Injury
* Critical Illness
* ARAG Legal Services
* Norton LifeLock
* Nine paid holidays, plus two floating holidays
* Above and Beyond Reward Recognition Program
* Kudos & Shout Out Points Program
* Quarterly Above and Beyond Bonus Program
* Annual Above and Beyond Bonus Program
* Competitive compensation
* Base compensation
* Salary Management Spot Bonuses
* Annual Incentive/Profit sharing program, potential payout annually based on company results.
* Discount partnerships
* Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
* Insurance Educational reimbursement and bonus programs
* Employee Referral Bonus Program
* Home and Auto Insurance Discount Program.
* Paid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
* Retirement savings benefit (401k and Roth + match)
* Health & Financial Wellness
* Wellness platform, tools and events
* Health Savings Account match
* Financial Wellness Resources
Work Environment
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA) and Spokane (WA).
Job Overview
The Tech Support Team Lead is a leadership role responsible for ensuring the smooth functioning of the Tier 1 Tech Support Analyst team. The Team Lead will be responsible for managing, resolving, or escalating support incidents while ensuring timely incident resolution and service restoration. The successful candidate must have strong leadership skills, customer service skills, troubleshooting skills, and the ability to manage the team effectively.
Minimum Requirements
* 3-4 years of technical support service desk experience
* College-level degree or comparable technical certifications. (updated)
* CompTIA A+ Certification (updated)
* ITIL Foundation certification
* Microsoft Fundamentals
Career Path Potential
* Supervisor
Salary Range: $50,479 $83,291
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
Tech Support Team Lead
Monterey, CA jobs
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIGs Information Technology Team?
Part of the Information Services department at CIG, the Information Technology (IT) organization delivers all internal and external technology solutions at CIG. This is your opportunity to join a fast-paced team dedicated to delivering high-quality technology experience to employees, agents, and policyholders.
Benefits
* Accrue twenty-one days of Paid Time Off during your first year
* Up to eighty-seven percent of benefits covered by CIG for you and your family members
* Medical, dental, vision plans
* One hundred percent covered plans
* Basic Life & AD&D
* Employee Assistance
* Leave Management
* Long Term Disability
* Short Term Disability (Outside of CA)
* Family Caregiver Support (Homethrive)
* Child Care Resources (Tootris)
* Business Travel Accident Protection
* Voluntary benefit offerings
* Short-term (CA only)
* Voluntary Life AD&D self, spouse and child plans
* Flexible Spending
* Health Savings (HSA)
* Hospital Indemnity
* Accidental Injury
* Critical Illness
* ARAG Legal Services
* Norton LifeLock
* Nine paid holidays, plus two floating holidays
* Above and Beyond Reward Recognition Program
* Kudos & Shout Out Points Program
* Quarterly Above and Beyond Bonus Program
* Annual Above and Beyond Bonus Program
* Competitive compensation
* Base compensation
* Salary Management Spot Bonuses
* Annual Incentive/Profit sharing program, potential payout annually based on company results.
* Discount partnerships
* Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
* Insurance Educational reimbursement and bonus programs
* Employee Referral Bonus Program
* Home and Auto Insurance Discount Program.
* Paid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
* Retirement savings benefit (401k and Roth + match)
* Health & Financial Wellness
* Wellness platform, tools and events
* Health Savings Account match
* Financial Wellness Resources
Work Environment
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA) and Spokane (WA).
Job Overview
The Technical Support Team Lead is a leadership role responsible for ensuring the smooth functioning of the Tier 1 Tech Support Analyst team. The Team Lead will be responsible for managing, resolving, or escalating support incidents while ensuring timely incident resolution and service restoration. The successful candidate must have strong leadership skills, customer service skills, troubleshooting skills, and the ability to manage the team effectively.
Minimum Requirements
* Bachelors degree in IT or related field, or equivalent experience
* 3+ years of technical support service desk experience
* CompTIA A+ Certification
* ITIL Foundation certification
* Microsoft Fundamentals
* A valid driver's license may be required
Career Path Potential
* Supervisor
Salary Range: $50,479 $83,291
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
Leader I - Day Camp
Redlands, CA jobs
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Provides direct supervision of a group of children in a seasonal day camp. Creates positive, nurturing relationships with children, while building cooperative relationships with parents/caregivers. Promotes and supports the potential of all youth in programs and facilitates peer-to-peer connections as part of the overall camp experience.
ESSENTIAL FUNCTIONS:
Supervises a group of children.
Plans and implements program activities that are culturally relevant, developmentally appropriate and consistent with YMCA values.
Adheres to program standards including safety and cleanliness standards.
Attends staff meetings and trainings.
Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergencies.
Cultivates positive relationships and maintains effective communication with parents, children and other staff. Models relationship-building skills in all interactions.
Performs other duties as assigned.
YMCA COMPETENCIES (Leader):
Mission Advancement:
Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration:
Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness:
Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth:
Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
High school graduate or equivalent; one year or more of college preferred.
Previous experience working with children preferably in a day camp setting
Experience preferred in one or more of the following areas: outdoor living, archery, boating, camping, songs/music, skits, sports, aquatics, recreational games, etc…
At least 18 years of age.
CPR, First Aid, AED certifications and Child Abuse Prevention training within 30 days of hire date.
Previous experience with diverse populations preferred.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to plan, lead and participate in a range of activities in a variety of outdoor/indoor settings.
Background Check:
All offers of employment are contingent upon the meeting the minimum Association-requirement(s) established for: employment references, personal references, Fingerprinting (a search of the candidate's criminal background history), and physical examinations where required.
Auto-ApplyTech Support Team Lead
Spokane, WA jobs
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIGs Information Technology Team?
Part of the Information Services department at CIG, the Information Technology (IT) organization delivers all internal and external technology solutions at CIG. This is your opportunity to join a fast-paced team dedicated to delivering high-quality technology experience to employees, agents, and policyholders.
Benefits
* Accrue twenty-one days of Paid Time Off during your first year
* Up to eighty-seven percent of benefits covered by CIG for you and your family members
* Medical, dental, vision plans
* One hundred percent covered plans
* Basic Life & AD&D
* Employee Assistance
* Leave Management
* Long Term Disability
* Short Term Disability (Outside of CA)
* Family Caregiver Support (Homethrive)
* Child Care Resources (Tootris)
* Business Travel Accident Protection
* Voluntary benefit offerings
* Short-term (CA only)
* Voluntary Life AD&D self, spouse and child plans
* Flexible Spending
* Health Savings (HSA)
* Hospital Indemnity
* Accidental Injury
* Critical Illness
* ARAG Legal Services
* Norton LifeLock
* Nine paid holidays, plus two floating holidays
* Above and Beyond Reward Recognition Program
* Kudos & Shout Out Points Program
* Quarterly Above and Beyond Bonus Program
* Annual Above and Beyond Bonus Program
* Competitive compensation
* Base compensation
* Salary Management Spot Bonuses
* Annual Incentive/Profit sharing program, potential payout annually based on company results.
* Discount partnerships
* Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
* Insurance Educational reimbursement and bonus programs
* Employee Referral Bonus Program
* Home and Auto Insurance Discount Program.
* Paid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
* Retirement savings benefit (401k and Roth + match)
* Health & Financial Wellness
* Wellness platform, tools and events
* Health Savings Account match
* Financial Wellness Resources
Work Environment
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA) and Spokane (WA).
Job Overview
The Technical Support Team Lead is a leadership role responsible for ensuring the smooth functioning of the Tier 1 Tech Support Analyst team. The Team Lead will be responsible for managing, resolving, or escalating support incidents while ensuring timely incident resolution and service restoration. The successful candidate must have strong leadership skills, customer service skills, troubleshooting skills, and the ability to manage the team effectively.
Minimum Requirements
* Bachelors degree in IT or related field, or equivalent experience
* 3+ years of technical support service desk experience
* CompTIA A+ Certification
* ITIL Foundation certification
* Microsoft Fundamentals
* A valid driver's license may be required
Career Path Potential
* Supervisor
Salary Range: $50,479 $83,291
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
Salesforce Lead
Boston, MA jobs
SCS Financial is seeking a highly motivated Salesforce Lead to join our growing team. SCS Financial is a multi-family office that provides world-class wealth management, estate planning, and investment services for Ultra-High Net Worth families and institutions. SCS's Salesforce platform supports client service workflows, client data management, business development, client engagement & marketing, and internal operational workflows. As Salesforce Lead, you will assist with platform administration and collaborate with SCS's business units to design and develop platform modules.
Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 day per week, or as assigned by their team leader.
What You'll Do
Deliver scalable, efficient, and high-impact solutions across the Salesforce platform, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
Collaborate with business teams, executive leadership, and consultants to define requirements and design technical solutions.
Support business teams and their needs for report and dashboard building.
Build efficient solutions in Salesforce using modern features, including Lightning App Builder, Flow Builder, Apex, and Lightning Web Components.
Assist with maintenance of a highly structured security model.
Support user acceptance testing to ensure high-quality deliverables.
Monitor and drive user adoption.
Troubleshoot and resolve issues related to Salesforce applications and integrations.
Create and maintain system documentation, including solution design, technical specifications, and test plans.
Stay up to date with the latest Salesforce features and functionalities and evaluate their applicability to our organization's needs.
Qualifications
Bachelor's degree, preferably in a technical field such as Computer Science, Engineering, Information Technology, or similar; or equivalent experience.
4+ years of hands-on Salesforce administration and development experience in a Salesforce environment that uses modern practices, including experience with complex, enterprise-level projects.
Deep understanding of Salesforce security models, profiles, roles, permission sets, and compliance requirements.
Proven experience building, designing, or managing API integrations.
Demonstrated ability to model data, create reports, and build effective dashboards.
Strong leadership and interpersonal skills to effectively lead sessions with business stakeholders and end users to design efficient solutions.
Demonstrated ability to work collaboratively in a fast-paced environment.
Strong organizational and project management skills.
Ability to work on-site in the Boston office 3-4 days/week.
Preferred
Salesforce Administrator, Platform App Builder, and/or Developer certifications.
Experience working in Wealth Management, Financial Services, or other highly regulated environments.
Experience as an administrator for Marketing Cloud and/or Experience Cloud.
Experience with Salesforce platform events.
Experience with Einstein AI and/or Agentforce.
Experience working with Git and Salesforce Developer Experience tools in VS Code.
Experience with data migration tools (e.g., Data Loader).
Understanding of data structures and design patterns.
Experience working with SQL and relational databases.
Experience with cloud data platforms like Snowflake.
Experience with JavaScript and Python.
About SCS Financial
SCS Financial, Focus Partners Family Office and OCIO, is a leading fiduciary wealth and investment management firm that focuses on ultra-high-net-worth individuals, families, and institutions. SCS puts clients' interests first and helps wealthy families and institutions feel secure and confident in their financial futures. We deliver an integrated approach to family office and investment management, encompassing critical areas across financial planning, multi-asset class portfolio management including private investments, and a powerful technology platform. SCS manages over $42 billion in assets and is headquartered in Boston with additional offices in Atlanta, Charlotte, Dallas, Lexington, Los Angeles, Nashville, New York, Portsmouth, Providence, Tampa, and West Palm Beach.
The annualized base pay range for this role is expected to be between $115,000-$130,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
#LI-BG1
Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit *******************************
The following language is for US based roles only
For California Applicants: Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
Auto-ApplyTeam Leader
Boston, MA jobs
Because you don't just succeed - you exceed. Retail our way.
A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.
Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader.
What You'll Do
As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing.
Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action:
• Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged.
• Helping other managers with the day-to-day running of the store.
• Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement.
• Managing the cash lanes and Fitting Room areas as needed.
• Helping with customer feedback and complaints.
• Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand.
• Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed.
What You'll Get
People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you:
• Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues.
• Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
• Good commercial awareness and understanding of local selling patterns.
• Ability to guide and support a team to achieve results.
• You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
• Good planning and organizational skills, prioritizing and working within agreed timescales.
• Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
• Ability to effectively manage difficult situations and have good problem-solving skills.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way.
The pay range for this role is: $27.00 - $30
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
REQ ID: JR-346
Employee Permanent
US - TEAM LEADER
Newton, MA jobs
Because you don't just succeed - you exceed. Retail our way.
A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.
Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader.
What You'll Do
As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing.
Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action:
Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged.
Helping other managers with the day-to-day running of the store.
Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement.
Managing the cash lanes and Fitting Room areas as needed.
Helping with customer feedback and complaints.
Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand.
Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed.
What You'll Get
People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you:
Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues.
Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
Good commercial awareness and understanding of local selling patterns.
Ability to guide and support a team to achieve results.
You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
Good planning and organizational skills, prioritizing and working within agreed timescales.
Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
Ability to effectively manage difficult situations and have good problem-solving skills.
Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way.
The pay range for this role is: $27.00-$28.50
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
REQ ID: JR-1511
Employee Permanent
GSOC Lead
San Jose, CA jobs
Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.
Figure is seeking an experienced and dynamic GSOC Lead to oversee monitoring and response activities within our Global Security Operations Center (GSOC). In this critical role, you will ensure the safety and security of employees, facilities, and assets across the organization. As the GSCO Lead, you will coordinate team operations and serve as a key liaison for incident response, system administration, and service delivery. Utilizing a combination of security systems, business intelligence tools, open-source media, and proprietary platforms, you will detect, analyze, and communicate adverse conditions that may impact business operations or physical security. You will be responsible for processing, managing, and prioritizing incoming data, service requests, and incident reports, ensuring timely dissemination to internal and external stakeholders. Responsibilities:
Conduct and oversee frontline, intermediate, and advanced monitoring and response activities, including processing physical security service requests.
Assist with the day-to-day operational management and oversight of security staff functions in coordination with management and as designated.
Collaborate with management, peers, and physical security operators on security system programming, troubleshooting, and administration to ensure the effective service and maintenance of physical security systems.
Identify service issues and coordinate scheduling of service calls and technical support with appropriate teams.
Provide advanced level support for physical security and identity management programs.
Collect and analyze data, establish facts, and draw valid conclusions to identify problems and procedural irregularities within security operations.
Communicate the status of physical security systems, including outages or issues, to internal and external stakeholders in a timely manner.
Manage and complete assigned tasks and activities associated with multiple projects, ensuring successful completion under competing deadlines.
Support management in developing and directing training for both internal and external physical security staff on systems and operations.
Requirements:
Minimum of 5 years of experience in a GSOC or similar security operations environment, with at least 3 years in a leadership or supervisory role.
Proven ability to lead teams in high-pressure, time-sensitive situations.
Strong analytical and decision-making skills with the ability to triage and prioritize incidents effectively.
Proficiency in security technologies, including video management systems, access control platforms, and incident management software.
Excellent communication and interpersonal skills, with a focus on effectively coordinating cross-functional teams.
Flexibility to work rotating shifts, including nights, weekends, and holidays.
The US base salary range for this full-time position is between $80,000 - $150,000 annually.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
Auto-ApplySite Leader
Jacksonville, FL jobs
The role:
A Site Leader is a full time, 40 hours a week, in-office role that leads a successful workplace management program, including managing the facility, to ensure a safe and healthy working environment as well as implements local employee engagement initiatives to align SoFi global programming and reiterate company core values and culture. The Site Leader reports into Corporate Real Estate as part of the Site Management Team.
What you'll do:
Workplace Management
Act independently to ensure the successful operation of a SoFi office and implementation of an effective workplace management program, this includes: Front desk oversight, property management, understanding of lease requirements for the site and operating expenses, liaison with landlord or property manager to address building issues, implementation of routine or emergency office repairs, oversee site's annual operating and maintenance program, ownership of the site operating budget
Oversee Emergency Action Planning, including office Floor Warden Program, emergency drills, and participation in other business continuity/disaster recovery efforts.
Provide security oversight in coordination with SoFi's Physical Security team, IT, building security and landlord, if necessary, for employee badge printing and tracking, and oversight of all SoFi visitors or guests utilizing the global vendor management system.
Responsible for maintaining the office's space and occupancy program, including:
Coordination with CRE on current/projected capacity
Partner with the People team to track existing and new headcount and growth projections across the Business Units to help inform CRE decisions
Maintain an updated space plan including seating charts
Responsible for oversight of all vendor management for the office, including:
Onboard new vendors, ensure existing vendors have up to date vendor documentation including W9s and COIs
Create vendor purchase orders and conduct invoice review and budget tracking
Conduct quarterly business reviews (QBR) to ensure service needs are being met
Manage the site's snack and beverage program and ensure alignment with SoFi's overall program standards.
Oversee the site budget including tracking of all expenses (snack and beverage program, supplies, repairs and maintenance, service/equipment contracts, etc) and regular tracking of budget to actuals.
Oversee procurement of all office supplies in accordance with SoFi's overall program.
Responsible for overseeing incoming and outgoing mail procedures for the office following SoFi's mail protocols.
Employee Experience Programming
Partner with the Employee Experience team to implement "Think Globally, Act Locally" engagement initiatives that drive employee participation and the workplace experience.
Creatively lead engagement and morale events and programs (in alignment with other sites) including corporate milestones, holiday celebrations, wellness initiatives, volunteer events, etc.
Be an operational lead for cultural diversity and inclusion initiatives including coordination with SoFi ERG/Circles.
Plan and execute local volunteer or give-back activities in the office and community.
Draft and issue regular site updates and communications to drive participation in initiatives (via Slack, email, wallboards, etc.), help be the voice of the office.
What you'll need:
3-5+ years of professional work experience in an office or workplace management role
Strong organizational skills, detail-oriented, and ability to handle multiple and ever-changing priorities in fast-paced office environment
Excellent written and oral communication skills
Passion for being a creative and positive problem solver
Experience working with all levels of the organization, from management and employees to vendors/contractors
Experience with G-Suite, Microsoft Office, expense reports, AP/AR, and other office administration software
Passion to build and sustain team culture
Occasional evening and weekend work may be required as job responsibilities demand
Proven record of going the extra mile for your colleagues
And of course the ability to laugh and have fun while being productive and hit OKRs
Auto-ApplySite Leader
Jacksonville, FL jobs
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
A Site Leader is a full time, 40 hours a week, in-office role that leads a successful workplace management program, including managing the facility, to ensure a safe and healthy working environment as well as implements local employee engagement initiatives to align SoFi global programming and reiterate company core values and culture. The Site Leader reports into Corporate Real Estate as part of the Site Management Team.
What you'll do:
Workplace Management
* Act independently to ensure the successful operation of a SoFi office and implementation of an effective workplace management program, this includes: Front desk oversight, property management, understanding of lease requirements for the site and operating expenses, liaison with landlord or property manager to address building issues, implementation of routine or emergency office repairs, oversee site's annual operating and maintenance program, ownership of the site operating budget
* Oversee Emergency Action Planning, including office Floor Warden Program, emergency drills, and participation in other business continuity/disaster recovery efforts.
* Provide security oversight in coordination with SoFi's Physical Security team, IT, building security and landlord, if necessary, for employee badge printing and tracking, and oversight of all SoFi visitors or guests utilizing the global vendor management system.
* Responsible for maintaining the office's space and occupancy program, including:
* Coordination with CRE on current/projected capacity
* Partner with the People team to track existing and new headcount and growth projections across the Business Units to help inform CRE decisions
* Maintain an updated space plan including seating charts
* Responsible for oversight of all vendor management for the office, including:
* Onboard new vendors, ensure existing vendors have up to date vendor documentation including W9s and COIs
* Create vendor purchase orders and conduct invoice review and budget tracking
* Conduct quarterly business reviews (QBR) to ensure service needs are being met
* Manage the site's snack and beverage program and ensure alignment with SoFi's overall program standards.
* Oversee the site budget including tracking of all expenses (snack and beverage program, supplies, repairs and maintenance, service/equipment contracts, etc) and regular tracking of budget to actuals.
* Oversee procurement of all office supplies in accordance with SoFi's overall program.
* Responsible for overseeing incoming and outgoing mail procedures for the office following SoFi's mail protocols.
Employee Experience Programming
* Partner with the Employee Experience team to implement "Think Globally, Act Locally" engagement initiatives that drive employee participation and the workplace experience.
* Creatively lead engagement and morale events and programs (in alignment with other sites) including corporate milestones, holiday celebrations, wellness initiatives, volunteer events, etc.
* Be an operational lead for cultural diversity and inclusion initiatives including coordination with SoFi ERG/Circles.
* Plan and execute local volunteer or give-back activities in the office and community.
* Draft and issue regular site updates and communications to drive participation in initiatives (via Slack, email, wallboards, etc.), help be the voice of the office.
What you'll need:
* 3-5+ years of professional work experience in an office or workplace management role
* Strong organizational skills, detail-oriented, and ability to handle multiple and ever-changing priorities in fast-paced office environment
* Excellent written and oral communication skills
* Passion for being a creative and positive problem solver
* Experience working with all levels of the organization, from management and employees to vendors/contractors
* Experience with G-Suite, Microsoft Office, expense reports, AP/AR, and other office administration software
* Passion to build and sustain team culture
* Occasional evening and weekend work may be required as job responsibilities demand
* Proven record of going the extra mile for your colleagues
* And of course the ability to laugh and have fun while being productive and hit OKRs
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Pay range: $27.52 - $51.60
Payment frequency: Hourly
This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Auto-ApplyOperations Site Lead
Crestview, FL jobs
The Team
We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems ("UAS"). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.
Auto-ApplyOperations Site Lead
Cary, NC jobs
The Team
We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.
What You Need to Succeed
High school diploma or equivalent required; Bachelor's degree preferred.
Minimum 2 years of work experience in telecommunications or a related field required.
Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck.
Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS.
Vendor management experience, real-estate management experience, or a civil construction background preferred.
Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred.
Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards.
Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications.
While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites.
Approximately 40% overnight travel may be required in support of the position's responsibilities.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more *************************************************
What You Can Offer Us
Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools.
Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation.
Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects.
Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events.
Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle.
Other duties as assigned.
Auto-ApplyBranch Operations Lead - Metro Southeast, Aurora CO
Aurora, CO jobs
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.
Auto-ApplyOperations Site Lead
Crestview, FL jobs
**The Team** We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems ("UAS"). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.
**What You Need to Succeed**
+ High school diploma or equivalent required; Bachelor's degree preferred.
+ Minimum 2 years of work experience in telecommunications or a related field required.
+ Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck.
+ Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS.
+ Vendor management experience, real-estate management experience, or a civil construction background preferred.
+ Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred.
+ Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards.
+ Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications.
+ While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites.
+ Approximately 40% overnight travel may be required in support of the position's responsibilities.
+ Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
+ Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
+ Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more *************************************************
**What You Can Offer Us**
+ Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools.
+ Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation.
+ Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects.
+ Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events.
+ Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle.
+ Other duties as assigned.
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (*************************************************) to learn more.
**Requisition ID** : 2126
Operations Site Lead
Tallahassee, FL jobs
**The Team** We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems ("UAS"). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.
**What You Need to Succeed**
+ High school diploma or equivalent required; Bachelor's degree preferred.
+ Minimum 2 years of work experience in telecommunications or a related field required.
+ Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck.
+ Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS.
+ Vendor management experience, real-estate management experience, or a civil construction background preferred.
+ Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred.
+ Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards.
+ Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications.
+ While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites.
+ Approximately 40% overnight travel may be required in support of the position's responsibilities.
+ Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
+ Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
+ Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more *************************************************
**What You Can Offer Us**
+ Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools.
+ Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation.
+ Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects.
+ Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events.
+ Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle.
+ Other duties as assigned.
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (*************************************************) to learn more.
**Requisition ID** : 2126
Branch Operations Lead - Metro Southeast, Aurora CO
Aurora, CO jobs
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
**Job responsibilities**
+ Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
+ Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
+ Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
+ Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
+ Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
+ Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
+ Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
**Required qualifications, capabilities, and skills**
+ You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
+ You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
+ You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
+ You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
+ You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
+ You have 1+ years of retail banking experience.
+ You have a high school degree, GED, or foreign equivalent.
+ You have the ability to work branch hours including weekends and evenings.
**Preferred qualifications, capabilities, and skills**
+ You have 6+ months of Associate Banker (Teller) experience.
+ You have a college degree or military equivalent.
**Training and Travel Requirement**
+ You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
+ You'll need to be able to travel as required for in-person training and meetings.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Aurora,CO $22.98 - $31.73 / hour