Medical Receptionist jobs at Brown Medicine - 95 jobs

Obtains all demographic information Verifies Insurance eligibility via online resources or phone call when necessary and enters bundles in Avatar. Updates Teletracking with any anticipated insurance impact and any possible admissions. Completes MSPQ with patient/family member for all Medicare patients. Scans patient's insurance card and identification both front and back and files in appropriate form (when applicable). Verifies all information is scanned under correct episode along with correct benefits. Photographs patient, creates labels for paperwork, prints patient bracelets when apllicable. Has patient sign appropriate financial forms allowing the hospital to bill appropriately. Advises Financial Counselor when patients having financial responsibilities present for partial hospital admission Refers patients to Financial Counselor for any guidance regarding co-pays, payment plans, or Applications for Financial Assistance. Refers patients to Financial Counselor for collection of payment for copays/deductibles. Patient Access Associate Level I staff, if credentialed as a Navigator, will be expected to cover Financial Counselor Level II when the need arises. Works with desktop computer utilizing a variety of programs: AVATAR, Microsoft Word, Microsoft Outlook, Digital Camera link. Teletracking, CERNER, PatientTrak Works with phone system Works with digital camera. Works with a variety of office equipment: PC, Copier, Fax, Cordless headset, Cyracom Language Line Schedule: 16/32 Part Time -Nights Every Friday & Saturday Night: 11:00p - 7:00a Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

The Medical secretary plays a key role in ensuring the smooth and efficient operation of the medical office. This position provides essential clerical and administrative support, managing both incoming and outgoing correspondence, maintaining departmental manuals, and supporting clinician scheduling. The Medical Secretary also oversees the organization of filing systems to keep the office running seamlessly. As the primary point of contact for patients, this role fosters a welcoming environment while also serving as a liaison between the practice and external support services. Duties and Responsibilities: Deliver high-quality secretarial support by expertly handling typing, filing, faxing, and ensuring office equipment is well maintained. Coordinate clinician schedules while seamlessly registering patients and verifying insurance and referral information. Serve as a key point of contact by answering, directing, and screening calls, and efficiently arranging meetings. Manage incoming mail and correspondence, ensuring timely routing and distribution to appropriate staff. Maintain accurate departmental tracking systems and generate cumulative reports as needed. Oversee treatment room readiness and clinical inventory; proactively order supplies to ensure smooth operations. Collect patient payments including co-pays and fee for service charges, ensuring accurate financial documentation. Prepare and organize medical records according to provider specifications and documentation standards. Execute patient registration and billing processes using EPIC, Cerner and IDX systems with precision. Craft clear, professional correspondence free of grammatical errors, and facilitate prompt communication. Foster strong working relationships with patients, providers, vendors, and internal departments. Uphold patient confidentiality and adhere to all hospital and regulatory compliance standards. Exhibit adaptability and problem-solving skills in a fast-paced environment, maintaining a positive and supportive attitude. Demonstrate reliability and punctuality by consistently arriving on time and meeting scheduled responsibilities. Requirements: Must possess a high school diploma or equivalent. One year of job-related experience is required. Prior experience with an electronic medical record system is strongly preferred. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

General Purpose of Unit: The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community health center. The Patient Service Representative is required to provide efficient customer service by responding to/handling incoming telephone calls. Duties and Responsibilities: 1. Answer incoming telephone calls in a fast-paced call center environment a. Schedule, cancel, and reschedule patient appointments as necessary, according to clinical protocols and department workflows, using eClinicalWorks (eCW) scheduling software b. Assess root cause of the inquiry to provide first call resolution c. Determine which calls are appropriate for referral to clinical staff d. Interact with clinical staff (i.e. Nurses, Medical Assistants, etc.) via telephone and instant messaging e. Research patient specific clinical information within the Electronic Medical Record (EMR) (i.e., related to prior visits, referrals, lab tests, diagnostic tests, etc.) f. Fax/refax test orders to testing facilities as requested g. Send electronic messages (telephone encounters) to clinical staff according to workflows Frequency: Daily 2. Mail welcome letters and appointment cards to new patients. Frequency: As required 3. Decision making a. must follow clinical protocols by asking pertinent questions to collect patient data/information b. recognize an emergent situation and triage call to appropriate clinical department Confidentiality of Information: Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996) Competencies/Standards: Individual performance benchmarks are subject to change by management as technological, workflow or other efficiencies are realized (see addendum A) Position Qualifications 1. Required Qualifications: a. High School Diploma or G.E.D b. Strong written and verbal communication skills c. Professional telephone etiquette; ability to demonstrate and maintain professional customer service skills including empathy, patience and courtesy d. Must be able to work independently and with minimal supervision e. Must be able to perform telephone and computer tasks with appropriate speed and accuracy f. Must be able to multi-task (i.e., accurately research and document call while speaking on the telephone) g. Must be able to develop and maintain cooperative and courteous working relationships with staff throughout the organization h. Ability to analyze complex provider schedules and workflows i. Ability to meet performance standards of a fast-paced call center 2. Preferred Qualifications: a. Bi-lingual capability preferred b. Prior experience working in a medical/clinical setting c. Prior customer service experience d. Prior experience as a medical receptionist or medical assistant e. Familiarity with medical terminology Dimensions: 1. Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level Work Schedule: Patient Service Representative works 40 hours per week. This may include one evening per week and a rotating Saturday schedule which is equivalent to once per month dependent upon staffing needs

Who we are West Shore Animal Clinic is Hiring a Veterinary Receptionist! Details * Role: Veterinary Receptionist * Status: Full-time * Salary: Negotiable and based on experience * Schedule: 4-day work week with rotating Saturdays Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! West Shore Animal Clinic is seeking a team member with strong customer service skills to join our compassionate professionals who provide high-quality veterinary care. Veterinary knowledge is a bonus, but not required. Why Our Veterinary Receptionists Love West Shore Animal Clinic * Work-life balance: flexible scheduling, no nights/on-call/emergency, every other Saturday only * Supportive culture: coaching, cross-training, and clear growth paths * Fun perks: real lunch breaks, coffee runs, ice cream parties, and team lunches What You'll Bring as a Veterinary Receptionist * Critical thinking, curiosity, and a can-do attitude * Reliability and professionalism in a fast-paced setting * A love for teamwork, teaching, and being taught * Commitment to compassionate medicine and a great client experience What You'll Do * Manage multiple phone lines with a professional, upbeat tone * Greet clients and create great first impressions * Book appointments and keep the schedule flowing * Process payments accurately and efficiently * Maintain tidy, accurate medical records * Partner with the clinical team to keep client communication clear and kind The Extras You'll Actually Feel * Flexibility that supports real work-life balance * A clinic culture that celebrates your unique awesomeness * Mentoring, growth, and frequent "thanks" Benefits You Can't Beat Financial Benefits * A flexible approach to compensation that will reflect your skillset and future performance * 401(k) matching & Roth Retirement Savings Plan * Flexible Spending Account (full-time only) * 529 Savings Plan * Tuition Support Program (full-time only) * Referral bonus program Wellness Benefits * Health Insurance, including medical, dental, and vision (full-time only) * Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) * All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) * Sick Time / Paid Time Off * Free/discounted lab work for all employee pets * Pet discounts on services and products * Pet food discount program Workplace Benefits * Quarterly Team Rewards Bonus Program * Professional development opportunities * Continuing education allowance * Uniform allowance Lifestyle Benefits * Six paid holidays (full-time only) * Employee Assistance Program * Employee discount program Ready to be the friendly face clients count on? Apply today and grow with a team that values you as much as our patients. Diversity, equity, and inclusion are core values at West Shore Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Who we are West Shore Animal Clinic is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: 4-day work week with rotating Saturdays Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! West Shore Animal Clinic is seeking a team member with strong customer service skills to join our compassionate professionals who provide high-quality veterinary care. Veterinary knowledge is a bonus, but not required. Why Our Veterinary Receptionists Love West Shore Animal Clinic Work-life balance: flexible scheduling, no nights/on-call/emergency, every other Saturday only Supportive culture: coaching, cross-training, and clear growth paths Fun perks: real lunch breaks, coffee runs, ice cream parties, and team lunches What You'll Bring as a Veterinary Receptionist Critical thinking, curiosity, and a can-do attitude Reliability and professionalism in a fast-paced setting A love for teamwork, teaching, and being taught Commitment to compassionate medicine and a great client experience What You'll Do Manage multiple phone lines with a professional, upbeat tone Greet clients and create great first impressions Book appointments and keep the schedule flowing Process payments accurately and efficiently Maintain tidy, accurate medical records Partner with the clinical team to keep client communication clear and kind The Extras You'll Actually Feel Flexibility that supports real work-life balance A clinic culture that celebrates your unique awesomeness Mentoring, growth, and frequent “thanks” Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Ready to be the friendly face clients count on? Apply today and grow with a team that values you as much as our patients. Diversity, equity, and inclusion are core values at West Shore Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Who we are Hope Veterinary Care is Hiring a Client Care Specialist! Details Role: Client Care Specialist Status: Full-time Salary: Negotiable and based on experience Schedule: 4 full week days and 1/2 day every other Saturday Hope Veterinary Care is a small animal practice with a close-knit, 2-3 doctor team dedicated to providing exceptional care to our patients and clients. We are proud to offer a balanced work-life schedule with no evening or Sunday hours. As a full-time Client Care Specialist, you'll work four weekdays and two half-day Saturdays per month. Position Overview The Client Care Specialist is the first point of contact for all clients, providing an exceptional experience both in person and over the phone. Responsibilities include: Handling client inquiries and managing client accounts. Scheduling appointments and coordinating services. Delivering warm, personalized care to all clients and their pets. This role offers an opportunity to work in a fun, professional, and supportive environment that fosters personal and professional growth. If you love animals, thrive in fast-paced environments, and have a passion for veterinary care, this is the perfect opportunity for you! Key Skills & Qualifications We are looking for candidates with the following qualities: Passion for pet welfare and commitment to our mission of delivering excellent care. Exceptional communication skills, embracing client education and responsible pet ownership. Strong organizational skills with the ability to multitask, take initiative, and manage time effectively. Calm under pressure in a fast-paced, dynamic environment. Trustworthy, friendly, and team-oriented - able to work independently when needed. What We Offer We value the well-being and professional growth of every team member. As part of the Hope Veterinary Care family, you'll enjoy: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Why Join Us? At Hope Veterinary Care, we believe in fostering mentorship and leadership opportunities that allow each member of our team to grow personally and professionally. We strive to help you become the best version of yourself while making a meaningful difference in the lives of pets and their owners. Ready to Apply? Come join our family! If you're passionate about veterinary care and eager to contribute to a mission-driven team, we'd love to meet you. Apply today and take the next step in a rewarding veterinary career. We look forward to your contributions toward our mission and welcoming you to the Hope Veterinary Care team! Diversity, equity, and inclusion are core values at Hope Veterinary Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Who we are Riverside Animal Hospital is Hiring a Veterinary receptionist! Details Role: Veterinary Receptionist Status: Part-time Salary: Negotiable and based on experience Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Riverside Animal Hospital is looking for an established veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care. Riverside Animal Hospital is ready to hire a veterinary receptionist to join its fantastic team. Looking for a practice that will value your opinions, hear your ideas, and prioritize teamwork as a core value? Riverside Animal Hospital believes in a 'better together' philosophy and appreciates the diversity that each team member brings to our practice. We also encourage and are excited to hear about having a great life outside the hospital. Why You'll Love it Here Team-first culture that's supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways Flexibility that supports real work-life balance A clinic culture that celebrates your unique awesomeness All of our team members should be ready to Let your passion for pets and veterinary care shine every day Rotating Saturday shifts Laugh. Life is short; smile while you still have teeth Lunch breaks on the reg Our receptionists' client service is among our most valued assets, and we aren't shy about showing our appreciation. That's why we have assembled some exceptional benefits to keep life going smoothly, including: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan 529 Savings Plan Referral bonus program Wellness Benefits Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Employee Assistance Program Employee discount program Join Our Team! Like what you hear? Take the next step towards awesomeness and apply today! Diversity, equity, inclusion, and belonging are core values at Riverside Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

The Medical Receptionist receives callers at the Clinic or by telephone and determines the nature of the call and directs it to the appropriate staff member and/or obtains the callers name and schedules an appointment. The Medical Receptionist will type on a computer to prepare daily work such as letters, forms, report, etc. The Medical Receptionist gives out required Health West forms and instructs the patient in completing them. The Medical Receptionist will assist the Clinic Manager/Administrator by performing a variety of clerical duties involving the daily operation of the clinic. Essential Functions and Responsibilities: Knowledgeable with and follows policies and procedures required for the performance of all activities associated with this position. Complete and maintain an accurate schedule of all appointments and ensure the efficient patient flow in the clinic. Set up and/or update medical charts for patients as well as ensuring all demographic information is accurate and patient has completed required paperwork. Answer the telephone and greet patients in a professional and courteous manner. Direct inquiries as required as well as documenting calls when necessary. Help resolve conflict with unsatisfied patients regarding appointments and/or insurance claims. Assists with clinic Patient Assistance Programs Ensure co-pays and past balances due are collected, Notify patients of the sliding fee scale and assists with application process. Notify patients of special services fund (as applicable) and assists with application process Monitor patient account for slide application accuracy. Update insurance information, scans cards and fills out additional paperwork (work comp, etc) as needed to ensure time billing of a claim. Make sure the office has necessary supplies such as paper, patient forms, etc. Participate in morning clinic huddles. Reconciliation of money collected is completed and processed according to clinic policies Promotes and upholds confidentiality of all patient information/medical records as required by HIPAA Share the clinic cleaning responsibilities. Timely work Athena holds lists assigned to Medical Receptionists. Assume other duties as required by the Clinic Administrator Ability to work independently or as part of a team. Knowledge and Skills Requirements: To perform the various tasks of a medical receptionist one must have a warm outgoing character, good telephone manners, excellent interpersonal skills, a talent for organization, ability to work efficiently under pressure, ability to work effectively and accurately, and a positive and professional behavior. Have expertise on computer scheduling and electronic records systems. Environment of Care: Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; maintains emergency supplies and equipment; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment and assists with disaster preparation exercises and learning. Infection Control: Applies hand washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination. Information Management: Enters or records data timely and accurately; promotes confidentiality of information; logs onto the system using own password; logs off the system when leaving the work station; reports suspected violation of security/confidentiality issues; reviews data and identifies trends. Continuing Education: Attends in-service and education programs as determined by Health West Administration; attends continuing education required for maintenance of professional certification or licensure. Physical Demands: The physical demands described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands or fingers, reach with hands and arms, talk or hear. The employee is occasionally required to climb or balance and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. Working Conditions: Medical receptionists work in a busy environment. Although receptionists have fixed working hours, they may also be requested to work for extra hours when necessary. Minimum Requirements: * High School diploma * Experience in general office procedures

Wood River Health is now hiring for a Patient Services Representative. This position is responsible for checking patients in and out, scheduling office appointments, collecting monies, verifying patient insurances and maintaining demographic information and processing messages to and from staff. They will also be responsible for organizing and managing health information data by ensuring its quality, accuracy, accessibility, and security in paper and electronic formats. Although the Patient Service Representative does not provide direct patient care, they work regularly with other healthcare professionals. The Patient Service Representative will participate in professional development by attending programs, workshops, in-services both internal and external, as well as department meetings, as needed. Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, retirement 403(b), work/life balance , tuition assistance, and much more! ESSENTIAL DUTIES; include but are not limited to: Greeting patients/guests, answering basic questions, and directing them to the appropriate departments/locations Check patients and guests in and out Answering incoming telephone calls using technology in a fast-paced call center environment. Record all telephone calls/messages in EHR. Responsible for providing professional customer service to ensure operational efficiency and promote positive patient experience Import, scan, file and check documents for completeness, accuracy, and compliance with Wood River Health policies and procedures. Enter data, such as diagnostic procedures into EHR. Release patient information to persons or agencies according to Wood River Health policies and procedures. Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database Assists patients in accurately completing all required and appropriate physical and online forms. Insurance verification, collection of co-pays/monies owed, preparation and balance daily financial registers Schedule, cancel and reschedule patient appointments for behavioral health, community resources, dental, and medical departments according to clinical protocols and department workflows using Nextgen scheduling. Utilize triage protocols for all inquiries to provide resolution. Determine which in person or calls are appropriate for clinical staff. Generate Good Faith Estimates for anticipated services Provide patient education on Sliding Fee programs and other available services and programs Handle patient complaints and resolve Daily Administrative and Appointment Reports for preparation of upcoming patient visits and data integrity maintenance Receive and route messages or documents to appropriate staff Ensure online forms being sent to patients are monitored and processed daily Stays up to date with departmental and organizational trainings Maintain strict confidentiality in all matters Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information Enliven and support the mission, vision, and values of Wood River Health Adhere to organizational policies and procedures and Wood River Health Compliance Program Standards Performing other duties as assigned to meet business needs This position must be able to work independently, be able to work nights and weekends on a rotating basis, work at all locations based on department need, and be able to work a hybrid model with a blend of in-office and remote work (based on the needs of the department). EDUCATION AND EXPERIENCE: High School diploma or equivalent One to two years customer service experience preferred Minimum of 1-year medical office experience preferred. Electronic Health Records experience preferred. Knowledge of medical terminology preferred. Ability to effectively use MS Office Suite, Internet, and email Cultural sensitivity necessary to work with a diverse patient and staff population Wood River Health is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law.

Wood River Health is now hiring for a Patient Services Representative. This position is responsible for checking patients in and out, scheduling office appointments, collecting monies, verifying patient insurances and maintaining demographic information and processing messages to and from staff. They will also be responsible for organizing and managing health information data by ensuring its quality, accuracy, accessibility, and security in paper and electronic formats. Although the Patient Service Representative does not provide direct patient care, they work regularly with other healthcare professionals. The Patient Service Representative will participate in professional development by attending programs, workshops, in-services both internal and external, as well as department meetings, as needed. Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, retirement 403(b), work/life balance, tuition assistance, and much more! ESSENTIAL DUTIES; include but are not limited to: Greeting patients/guests, answering basic questions, and directing them to the appropriate departments/locations Check patients and guests in and out Answering incoming telephone calls using technology in a fast-paced call center environment. Record all telephone calls/messages in EHR. Responsible for providing professional customer service to ensure operational efficiency and promote positive patient experience Import, scan, file and check documents for completeness, accuracy, and compliance with Wood River Health policies and procedures. Enter data, such as diagnostic procedures into EHR. Release patient information to persons or agencies according to Wood River Health policies and procedures. Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database Assists patients in accurately completing all required and appropriate physical and online forms. Insurance verification, collection of co-pays/monies owed, preparation and balance daily financial registers Schedule, cancel and reschedule patient appointments for behavioral health, community resources, dental, and medical departments according to clinical protocols and department workflows using Nextgen scheduling. Utilize triage protocols for all inquiries to provide resolution. Determine which in person or calls are appropriate for clinical staff. Generate Good Faith Estimates for anticipated services Provide patient education on Sliding Fee programs and other available services and programs Handle patient complaints and resolve Daily Administrative and Appointment Reports for preparation of upcoming patient visits and data integrity maintenance Receive and route messages or documents to appropriate staff Ensure online forms being sent to patients are monitored and processed daily Stays up to date with departmental and organizational trainings Maintain strict confidentiality in all matters Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information Enliven and support the mission, vision, and values of Wood River Health Adhere to organizational policies and procedures and Wood River Health Compliance Program Standards Performing other duties as assigned to meet business needs This position must be able to work independently, be able to work nights and weekends on a rotating basis, work at all locations based on department need, and be able to work a hybrid model with a blend of in-office and remote work (based on the needs of the department). EDUCATION AND EXPERIENCE: High School diploma or equivalent One to two years customer service experience preferred Minimum of 1-year medical office experience preferred. Electronic Health Records experience preferred. Knowledge of medical terminology preferred. Ability to effectively use MS Office Suite, Internet, and email Cultural sensitivity necessary to work with a diverse patient and staff population Wood River Health is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law.

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (scheduling rideshares, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Acts as an administrative assistant for the Director of Business Administration, Executive Director, and other members of the leadership team. Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others Demonstrates proficient computer skills (word processing, email, internet, Microsoft Office, etc.) Possesses excellent verbal communication skills. As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off *Eligibility may vary by employment status

The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a timely manner. Serves as a resource to management and clinical staff if insurance questions arise. Meets with Clinical Management teams if necessary to discuss insurance issues. Train Medical Office Specialists and create Tip Sheets for staff. Attend Administrative / Billing meetings when needed. Works onsite Monday through Friday from 7:30am-3:30pm. Duties and Responsibilities: Coordinate day-to-day operations of the Specialist Teams, train staff when necessary, and ensure timely completion of tasks. Problem-solve when necessary and continually improve processes. Ensure updated information is obtained and communicated to all Specialists regarding insurances and services. Contact insurance and managed care companies, and other reimbursement sources pertaining to authorization for services and benefits, as appropriate. Troubleshoot insurance and authorization issues. Oversee work queues daily to ensure compliance. Work on provider templates, blocking, recurring. Provide timely responses to questions regarding insurance coverages. Provide coverage for specialists and/or medical office assistants during leave of absence or scheduled time off when needed. Complete monthly Federal Meal Program by the 5th of each month Complete monthly billing through DCYF Portal by 5th of each month Ensure up to date knowledge about insurances and advise clinicians when authorization might be needed for additional sessions. Perform special projects to support Director, Sr. Operations Manager and Asst. Office Manager. Attend mandatory in-service trainings and other required trainings. Provide training to other support staff as needed. Other duties as assigned. Requirements: High School or GED required, additional education a plus. Minimum 1 to 3 Years of third-party reimbursement in a busy setting or equivalent combination of education and experience. General computer experience is also required. Initiative, good judgment and dependability. Ability to prioritize and handle multiple assignments. Must possess good typing skills as well as good spelling and grammar. Excellent communication skills are a must. Excellent customer service skills. Bilingual Spanish preferred. Manual dexterity and mobility required. While performing the major responsibilities of this position, the incumbent must be able to regularly sit, stand or walk, and occasionally reach for prolonged periods of time. Must be able to lift, push, move and/or carry supplies or equipment up to 25 pounds, and occasionally be able to bend, stoop, crouch or kneel. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a timely manner. Serves as a resource to management and clinical staff if insurance questions arise. Meets with Clinical Management teams if necessary to discuss insurance issues. Train Medical Office Specialists and create Tip Sheets for staff. Attend Administrative / Billing meetings when needed. Works onsite Monday through Friday from 7:30am-3:30pm. Duties and Responsibilities: Coordinate day-to-day operations of the Specialist Teams, train staff when necessary, and ensure timely completion of tasks. Problem-solve when necessary and continually improve processes. Ensure updated information is obtained and communicated to all Specialists regarding insurances and services. Contact insurance and managed care companies, and other reimbursement sources pertaining to authorization for services and benefits, as appropriate. Troubleshoot insurance and authorization issues. Oversee work queues daily to ensure compliance. Work on provider templates, blocking, recurring. Provide timely responses to questions regarding insurance coverages. Provide coverage for specialists and/or medical office assistants during leave of absence or scheduled time off when needed. Complete monthly Federal Meal Program by the 5th of each month Complete monthly billing through DCYF Portal by 5th of each month Ensure up to date knowledge about insurances and advise clinicians when authorization might be needed for additional sessions. Perform special projects to support Director, Sr. Operations Manager and Asst. Office Manager. Attend mandatory in-service trainings and other required trainings. Provide training to other support staff as needed. Other duties as assigned. Requirements: High School or GED required, additional education a plus. Minimum 1 to 3 Years of third-party reimbursement in a busy setting or equivalent combination of education and experience. General computer experience is also required. Initiative, good judgment and dependability. Ability to prioritize and handle multiple assignments. Must possess good typing skills as well as good spelling and grammar. Excellent communication skills are a must. Excellent customer service skills. Bilingual Spanish preferred. Manual dexterity and mobility required. While performing the major responsibilities of this position, the incumbent must be able to regularly sit, stand or walk, and occasionally reach for prolonged periods of time. Must be able to lift, push, move and/or carry supplies or equipment up to 25 pounds, and occasionally be able to bend, stoop, crouch or kneel. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job Title: Patient Service Representative Reports to: Dental Practice Manager Department: Dental FLSA Status: Non-Exempt Job Grade: 4 General Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit. Qualifications: Required Qualifications: Accurate data entry skills Excellent communication skills Minimum High School diploma or associate degree Preferred Qualifications: Medical terminology, diagnosis coding and billing procedure knowledge Experience with dental insurance and payment collections. Candidates who do not meet all of the preferred qualifications are encouraged to apply. Significant Job Functions: Prepares patient records for dental visits, Verifies dental insurance and Patient copays due at the dental visit. Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information. Correctly identifies appropriateness of appointment scheduling. Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages. Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary. Provides reports of daily productivity, daily collection to the Practice Manager Physical Effort/ Environment: General office environment. Must be able to operate PC, answer multiple incoming. telephone lines, take accurate written messages, verify all insurance coverages and files. Moderate physical activity, walking, standing, sitting, bending, and stretching. Duties are performed on site. Work Schedule Demands: Part Time 20 Hours As determined with department hiring needs. Must be available for overtime, including nights and weekends when necessary. Communication Skills: Must have exemplary customer service skills, including professional telephone manners in conjunction with excellent oral communication ability for all levels of client interaction. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Patient Service Representative Reports to: Dental Practice Manager Department: Dental FLSA Status: Non-Exempt Job Grade: 4 General Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit. Qualifications: Required Qualifications: Accurate data entry skills Excellent communication skills Minimum High School diploma or associate degree Preferred Qualifications: Medical terminology, diagnosis coding and billing procedure knowledge Experience with dental insurance and payment collections. Candidates who do not meet all of the preferred qualifications are encouraged to apply. Significant Job Functions: Prepares patient records for dental visits, Verifies dental insurance and Patient copays due at the dental visit. Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information. Correctly identifies appropriateness of appointment scheduling. Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages. Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary. Provides reports of daily productivity, daily collection to the Practice Manager Physical Effort/ Environment: General office environment. Must be able to operate PC, answer multiple incoming. telephone lines, take accurate written messages, verify all insurance coverages and files. Moderate physical activity, walking, standing, sitting, bending, and stretching. Duties are performed on site. Work Schedule Demands: Part Time 20 Hours As determined with department hiring needs. Must be available for overtime, including nights and weekends when necessary. Communication Skills: Must have exemplary customer service skills, including professional telephone manners in conjunction with excellent oral communication ability for all levels of client interaction. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Patient Service Representative Reports to: Dental Practice Manager Department: Dental FLSA Status: Non-Exempt Job Grade: 4 General Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit. Qualifications: Required Qualifications: Accurate data entry skills Excellent communication skills Minimum High School diploma or associate degree Preferred Qualifications: Medical terminology, diagnosis coding and billing procedure knowledge Experience with dental insurance and payment collections. Candidates who do not meet all of the preferred qualifications are encouraged to apply. Significant Job Functions: Prepares patient records for dental visits, Verifies dental insurance and Patient copays due at the dental visit. Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information. Correctly identifies appropriateness of appointment scheduling. Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages. Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary. Provides reports of daily productivity, daily collection to the Practice Manager Physical Effort/ Environment: General office environment. Must be able to operate PC, answer multiple incoming. telephone lines, take accurate written messages, verify all insurance coverages and files. Moderate physical activity, walking, standing, sitting, bending, and stretching. Duties are performed on site. Work Schedule Demands: Part Time 20 Hours As determined with department hiring needs. Must be available for overtime, including nights and weekends when necessary. Communication Skills: Must have exemplary customer service skills, including professional telephone manners in conjunction with excellent oral communication ability for all levels of client interaction. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Patient Service Representative Medical Reports to: Practice Management Department: Medical FLSA Status: Non-Exempt Job Grade: 4 The Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering patient demographics, answering all incoming calls, collecting co-payments and/or balances from office visits, taking complete and accurate messages, and documenting appropriately. This position is also responsible for identifying issues and reporting to appropriate staff for resolution. Qualifications: Required Qualifications: Minimum High School Diploma or GED Excellent communication skills Preferred Qualifications: Experience with payment/billing collections Minimum 1-year ambulatory care medical office experience Candidates who do not meet all the preferred qualifications are encouraged to apply. Significant Job Functions: Correctly identifies appropriateness of appointment scheduling. Directs emergent needs to nurse team for further triage. Responsible for complete and accurate data entry for all information which includes patient registration, encounter billing information, and changes in insurance information. Responsible for assisting in answering all incoming calls and taking accurate messages. Responsible for confirming, cancelling, or rescheduling appointments. Responsible for performing outreach to patients. Assist in scheduling appointments and directing appropriate calls to the nurse triage team. Responsible for completing end of day closing reports. Physical Effort / Environment: Work is to be completed onsite Must be proficient with the use of computers, answering incoming calls, taking accurate written messages, verifying all insurance coverages and files. Moderate physical activity such as walking, standing, sitting, bending, and stretching. Work Schedule Demands: Full Time Position. Must be able to work evenings, weekends, and holidays as scheduled. Occasional overtime may be required in the event of vacation time or staffing shortages. Communication Skills: Excellent communication skills both oral and written. Competencies/Additional Skills: Ability to effectively manage change and adapt quickly. Accurate data entry skills Operational problem solving and decision-making skills. Knowledge of medical terminology (preferred). Ability to exercise judgement in dealing with sensitive and confidential information. Ability to handle a high volume of work in a demanding and fast-paced environment. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. ADA & EEOC Statement: Thundermist provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Title: Patient Service Representative Medical Reports to: Practice Management Department: Medical FLSA Status: Non-Exempt Job Grade: 4 The Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering patient demographics, answering all incoming calls, collecting co-payments and/or balances from office visits, taking complete and accurate messages, and documenting appropriately. This position is also responsible for identifying issues and reporting to appropriate staff for resolution. Qualifications: Required Qualifications: Minimum High School Diploma or GED Excellent communication skills Preferred Qualifications: Experience with payment/billing collections Minimum 1-year ambulatory care medical office experience Candidates who do not meet all the preferred qualifications are encouraged to apply. Significant Job Functions: Correctly identifies appropriateness of appointment scheduling. Directs emergent needs to nurse team for further triage. Responsible for complete and accurate data entry for all information which includes patient registration, encounter billing information, and changes in insurance information. Responsible for assisting in answering all incoming calls and taking accurate messages. Responsible for confirming, cancelling, or rescheduling appointments. Responsible for performing outreach to patients. Assist in scheduling appointments and directing appropriate calls to the nurse triage team. Responsible for completing end of day closing reports. Physical Effort / Environment: Work is to be completed onsite Must be proficient with the use of computers, answering incoming calls, taking accurate written messages, verifying all insurance coverages and files. Moderate physical activity such as walking, standing, sitting, bending, and stretching. Work Schedule Demands: Full Time Position. Must be able to work evenings, weekends, and holidays as scheduled. Occasional overtime may be required in the event of vacation time or staffing shortages. Communication Skills: Excellent communication skills both oral and written. Competencies/Additional Skills: Ability to effectively manage change and adapt quickly. Accurate data entry skills Operational problem solving and decision-making skills. Knowledge of medical terminology (preferred). Ability to exercise judgement in dealing with sensitive and confidential information. Ability to handle a high volume of work in a demanding and fast-paced environment. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. ADA & EEOC Statement: Thundermist provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Title: Patient Service Representative Reports to: Dental Practice Manager Department: Dental FLSA Status: Non-Exempt Job Grade: 4 General Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit. Qualifications: Required Qualifications: Accurate data entry skills Excellent communication skills Minimum High School diploma or associate degree Preferred Qualifications: Medical terminology, diagnosis coding and billing procedure knowledge Experience with dental insurance and payment collections. Candidates who do not meet all of the preferred qualifications are encouraged to apply. Significant Job Functions: Prepares patient records for dental visits, Verifies dental insurance and Patient copays due at the dental visit. Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information. Correctly identifies appropriateness of appointment scheduling. Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages. Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary. Provides reports of daily productivity, daily collection to the Practice Manager Physical Effort/ Environment: General office environment. Must be able to operate PC, answer multiple incoming. telephone lines, take accurate written messages, verify all insurance coverages and files. Moderate physical activity, walking, standing, sitting, bending, and stretching. Duties are performed on site. Work Schedule Demands: Part Time 20 Hours As determined with department hiring needs. Must be available for overtime, including nights and weekends when necessary. Communication Skills: Must have exemplary customer service skills, including professional telephone manners in conjunction with excellent oral communication ability for all levels of client interaction. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.