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Business analyst jobs in Ridgeland, MS

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  • Programming Analyst - (Mississippi)

    My3Tech

    Business analyst job in Jackson, MS

    Hello all, Job: Programmer Analyst Can work remote but will be required to report onsite on occasion to meet with user groups. Do NOT submit anyone unwilling to report onsite as needed. Job Title: Programmer Analyst Summary We are seeking a skilled Programmer Analyst with strong experience in enterprise software development, SQL/Oracle programming, and cloud-based modernization initiatives. The ideal candidate will review, refactor, and migrate legacy application logic including PL/SQL code, stored procedures, and Crystal Reports into a modern AWS-based architecture. This role involves understanding existing business logic, documenting current workflows, and collaborating with both internal teams and a third-party vendor. They will support the redesign of core application functionality, including modules such as records, classification and sentence computation, to ensure accurate operation within the updated system. Key Responsibilities Review and document existing application architecture, data models, workflows, and stored procedures. Rewrite and optimize Oracle PL/SQL packages, functions, triggers, and views for migration to a cloud environment. Migrate legacy Crystal Reports to a modern reporting platform compatible with AWS. Extract, map, validate, and transform data to support ETL and database conversion activities. Analyze, document, and refactor core logic modules such as sentence computation. Convert legacy DHTML-based UI forms to modern formats as part of system redesign. Understand and document scheduled jobs and backend automation processes. Collaborate with a third-party vendor to clarify requirements and support modernization efforts. Required Technical Skills Expert knowledge of Oracle PL/SQL (procedures, functions, triggers, packages, views). Strong SQL expertise including query optimization and performance tuning. Experience with data migration, ETL workflows, and schema transformation. Ability to understand logic from legacy applications and undocumented code. Familiarity with legacy front-end technologies (DHTML, HTML/JavaScript forms). Experience with task schedulers for data automation. Preferred Qualifications Experience with AWS database and reporting services. Knowledge of BI/reporting tools such as Power BI or AWS QuickSight. Scripting experience (Python, PowerShell). Experience with Offender Management or enterprise justice systems. Experience working with external vendor teams on modernization projects
    $53k-83k yearly est. 5d ago
  • Americas HQ Business Operations Analyst

    Cisco 4.8company rating

    Business analyst job in Jackson, MS

    **Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier.** **This role can be performed anywhere. (East or Central Time Zone) ideally.** **Meet the Team** Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. **What You Will Do** As a member of our Americas Sales Operations team, you will: + Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. + Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. + Conduct sales data analysis and assist in the development of monthly business requirements documentation. + Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. + Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. + Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. + Assist with compensation support activities, helping to ensure accurate and timely processing. + Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. + Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. **Minimum Qualifications** + BA/BS degree + 1-3 years of experience in a business analyst or related role + Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools **Preferred Qualifications** + Experience working in cross-functional teams or on project-based initiatives + Strong analytical and interpersonal communication skills + Ability to translate complex data into clear, actionable insights + Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations + "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. **We are Cisco, and our power starts with you.** **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $114.4k-171.3k yearly 8d ago
  • Analyst-Revenue Recovery - HS Central Business Office Corporate

    Baptist Memorial Health 4.7company rating

    Business analyst job in Jackson, MS

    Responsible for identifying accounts with payment review opportunities, appropriately communicating with payers regarding contract compliance responsibilities, and resolving reimbursement discrepancies. This position often participates in special projects. Performs other duties as assigned. Responsibilities Effectively manages work queues in accordance with departmental standards. Meets productivity and quality standards. Completes assigned goals. Requirements, Preferences and Experience Education Preferred : Bachelor's degree in healthcare, accounting, Business or other related field Minimum : High school diploma Experience Minimum : 2+ years of experience working with hospital contract compliance or in a hospital revenue cycle environment. Special Skills Minimum : Good verbal and written communication skills in the English language. Excellent computer skills and knowledge of Microsoft Excel and Word. Knowledge of healthcare receivables. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 9624 - Analyst-Revenue Recovery Facility: BMHS - Regional Business Office Jackson Department: HS Central Business Office Corporate Category: Finance and Accounting Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Jackson Located in the Jackson, MS metro area
    $55k-76k yearly est. 7d ago
  • Business Analyst

    Govease

    Business analyst job in Madison, MS

    As a Business Analyst at GovEase, you will serve as a liaison between business stakeholders and technical teams to support the continuous improvement of our SaaS platform. This role is essential for translating business needs into clear, actionable solutions that enhance platform performance and operational efficiency. You will work closely with stakeholders across the company to gather requirements, analyze data, and ensure successful delivery of initiatives that align with organizational goals. Conduct comprehensive analysis of auction and operational data to identify trends and support strategic decision -making. Use Excel and data analysis tools to provide transparency and insight into key business metrics. Use tools like JIRA to manage user stories, track issues, and collaborate with teams. Collaborate with stakeholders to gather and translate business requirements into functional specifications. Participate in the design, testing, and rollout of new SaaS features and enhancements to the GovEase auction platform. Monitor and analyze system performance, recommending and implementing data -driven improvements. Ensure accuracy and integrity of data through validation processes and regular auditing. Develop and maintain thorough documentation, including business process flows, use cases, and training materials. Support end -users by providing training, guidance, and troubleshooting for platform functionalities. Requirements Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (advanced degree a plus). 3+ years of experience as a Business Analyst or related role in a tech or SaaS environment. Proficiency in Excel (PivotTables, Power Query, advanced formulas). Experience with JIRA, Confluence, or similar tools for project and task management. Strong analytical and problem -solving skills with the ability to manage and interpret large, complex datasets. Experience in gathering and documenting requirements and translating them into actionable development tasks. Familiarity with Agile methodologies and software development life cycles. Excellent communication and collaboration skills to work across technical and non -technical teams. Strong attention to detail with the ability to manage multiple priorities and deliver results on schedule. Knowledge of government procurement processes is a plus. Benefits Competitive salary Health, dental, and vision insurance 401(k) Generous PTO and paid holidays Opportunities for growth in a fast -paced SaaS environment
    $52k-74k yearly est. 60d+ ago
  • HRIS / Business Systems Analyst

    Healthier Mississippi People LLC

    Business analyst job in Jackson, MS

    The HRIS / Business Systems Analyst will support and enhance our Human Resources Information Systems (HRIS) including Paylocity, Alight and Docusign. This role will manage application security, monitor and maintain interfaces, perform routine reporting and create design specifications for new vendor created custom reporting, support HR data systems for all employees and ensure proper deployment and documentation of systems. Support corporate administrative staff in use of PC tools including establishing user accounts, password and security configuration management, and Microsoft office suite application support. Key Responsibilities: · Provide application support in all business areas, including HR, compensation, benefits, finance, and recruiting · Assist with identifying and reporting findings of benefit account variances, including enrollment and/or terminations · Collaborate with the Payroll & Finance department as needed to ensure the integrity of data as it relates to new hires, terminations, and transfers · Assist with and create workflows. · Assist with managing the interfaces between our various vendors · Assist the team with requests for data and troubleshooting system errors and issues. · Generate and analyze HR reports to provide insights on trends, turnover, and other key metrics · Assist in the implementation of system upgrades and new functionalities, coordinating testing and user training · Build and maintain standard HR reports and dashboards · Manage system setup, deployment, and configuration for new employees, including standard software and images · Oversee documentation of business processes and maintain updates, document application functionality, workflows, and related technical procedures · Manage HRIS and benefits/payroll systems, ensuring accurate and secure employee data, assisting corporate team and employees with any enrollment, configuration, reporting or interface issues. · Evaluate, recommend, coordinate, and implement new corporate business applications and modifications / enhancement to existing applications. · Serve as the primary point of contact for systems access, including HRIS and other business systems · Perform advanced reporting using data extracts, Excel, and SQL · Maintain application security for Docusign. Train and support Docusign document creation and workflow setup. Requirements Qualifications: · Bachelor's degree in Management Information Systems, Computer Science, Human Resources Information Systems, or related field · 2+ years of experience in an MIS or HRIS analyst role · Solid knowledge of system deployment and administration practices · Familiarity with benefits and payroll systems administration · Strong organizational and documentation skills Preferred Skills: · Experience with HRIS platforms such as Workday, ADP, or Paylocity · Experience with Docusign or similar application · Strong skills in reporting, including SQL and Excel · Knowledge of relational databases · Project management experience
    $52k-74k yearly est. 54d ago
  • Business Analyst

    CapB Infotek

    Business analyst job in Jackson, MS

    For one of our ongoing multiyear projects we are looking for a Business Analyst out of Mississippi. Responsibilities: This position will require a qualified Technical Business Analyst to take the lead in the following tasks: Ability to create and document detailed business requirements, perform analysis, outlining problems, opportunities, and solutions for the stakeholders Author and update internal and external documentation, and formally initiate and deliver requirements and documentation A strong understanding of the documentation development process, the software development process, and product lifecycles Determine operational objectives by studying business functions; gathering information; evaluating output and formats Improve systems by studying and documenting current state and business rules Ability to partner with other team members and stakeholder across multiple business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with executive teams Ability to communicate technical information to a non-technical audience and business information to a technical audience Ability to successfully apply complex knowledge of fundamental concepts practices, and procedures of technical writing. Construct workflow charts and diagrams; studying system capabilities; writing specification Translate stakeholder requests into formal requirements Deliver high-quality business requirement documentation for business manuals, new development, training manuals, user guide, and system guide. Must be able to effectively communicate (verbal and written) requirements with stakeholders as well as development team Must Have: Must be able to collaborate with Project Manager, Architect, and developers to ensure business requirements are communicated, accepted, and meet expectations Must be able to translate and simplify requirements from stakeholders into written requirement documents for development team. Documents include: Formal Business Requirements Document, Functional Design Document, Technical Design Document, Technical Use Cases, User stories, Business Cases, Requirements Traceability Matrix, Test cases. (samples of previous documents created highly preferred- submit with resume) Must be able to create diagrams, flowcharts, and workflows of business processes Must be able to create diagrams, flowcharts, and workflows of data flow through system Must be able to create and manage test cases for Quality Assurance. Must be familiar with software and database development concepts Technical Business Analyst work on a software development team Must have experience developing technical documentation for enterprise software users, system administrators, and other technical audiences Strong experience in requirements management and creating all documents listed above Strong experience in mapping business processes into technical documentation Strong experience in acceptance testing Ability to analyze business functions Practical experience generating process documentation and reports Strong working knowledge of relevant Microsoft applications, including Visio Extensive experience with data visualization Excellent communication with the ability to translate data into actionable insights. Technical Skills: Scrum Agile C# .NET PL/SQL Oracle Scrum / Agile SDLC
    $52k-74k yearly est. 60d+ ago
  • Analyst-Revenue Recovery - HS Central Business Office Corporate

    Baptist Anderson and Meridian

    Business analyst job in Jackson, MS

    Responsible for identifying accounts with payment review opportunities, appropriately communicating with payers regarding contract compliance responsibilities, and resolving reimbursement discrepancies. This position often participates in special projects. Performs other duties as assigned. Responsibilities Effectively manages work queues in accordance with departmental standards. Meets productivity and quality standards. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Bachelor's degree in healthcare, accounting, Business or other related field Minimum: High school diploma Experience Minimum: 2+ years of experience working with hospital contract compliance or in a hospital revenue cycle environment. Special Skills Minimum: Good verbal and written communication skills in the English language. Excellent computer skills and knowledge of Microsoft Excel and Word. Knowledge of healthcare receivables. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 9624 - Analyst-Revenue Recovery Facility: BMHS - Regional Business Office Jackson Department: HS Central Business Office Corporate Category: Finance and Accounting Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Jackson Located in the Jackson, MS metro area
    $52k-74k yearly est. Auto-Apply 60d+ ago
  • Contact Center Business Analyst II

    ASM Research, An Accenture Federal Services Company

    Business analyst job in Jackson, MS

    The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software. + Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments. + Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs. + Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product + Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance. + Maintains compliance with standards and conventions in developing programs. + Develops required specifications for simple to moderately complex programs or problems. + Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues. + Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings. + Prepares required documentation, including block diagrams, logic flow charts and software program documentation. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 2-5 years of experience with programming or web development activities. **Other Job Specific Skills** + Must be detail oriented, as well as able to work well with clients. + Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up. + Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language. + Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred. + Excellent verbal and written communication skills. + Must work efficiently within multiple teams. + Ability to multi-task, work well under pressure, and work in a closed environment with others. + Maintains current knowledge of relevant technology. + Strong problem solving, logic, and analytic skills. + Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. + Familiar with and utilized best programming standards and practices in a professional capacity. + Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 95000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $52k-74k yearly est. 10d ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Business analyst job in Jackson, MS

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 4d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Business analyst job in Jackson, MS

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $54k-77k yearly est. 10d ago
  • Lead Business Systems Solutions Analyst

    Lumen 3.4company rating

    Business analyst job in Jackson, MS

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals. **The Main Responsibilities** - Enhances the alignment between business processes and information technology - Facilitates broad discussion to align business units to common solutions - Coaches subject matter experts through the program or project lifecycle to ensure execution - Responsible for actively resolving day-to-day technology needs, including system or process analysis - Understands technical problems and solutions in relation to the current, as well as the future business environment - Suggests plans to integrate new and existing processes - Provides input and supports planning and prioritization for business process engineering related activities - Identifies processes for improvement - May need to document existing processes - Identifies and analyzes gaps between current processes and the desired stated - Develop process performance measures and plans the transition to a new process - Provides counsel and leadership on future use of technology and business process improvements **What We Look For in a Candidate** - Bachelors degree or equivalent education and experience. - 5-10 years related experience. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340577 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 12d ago
  • CSC Artificial Intelligence Lead

    Maximus 4.3company rating

    Business analyst job in Jackson, MS

    Description & Requirements The CSC Artificial Intelligence Lead drives Maximus' enterprise AI roadmap, leading cross-functional teams to deliver high-impact, ethical AI initiatives aligned with business goals. 1-2 times a month required onsite in Little Rock, Arkansas. Essential Duties and Responsibilities: - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 113,000.00 Maximum Salary $ 170,000.00
    $82k-107k yearly est. Easy Apply 5d ago
  • Senior Business Systems Analyst

    Defi Auto LLC

    Business analyst job in Jackson, MS

    Job DescriptionAbout defi SOLUTIONS: It's an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. About the Role: The Business Systems Analyst serves as a subject matter expert to define both business and software solutions to meet the needs of our Clients and Internal Product Managers. This role focuses on projects that pertain to the underwriting related functionality of the Loan Originations System product. The role includes many diverse responsibilities ranging from initial analysis of both External and Internal Client needs through the delivery of the software solution. The Business Analyst is responsible for capturing project requirements, designing comprehensive solutions and ensuring that the end deliverables satisfy the Client's objectives and expectations. The Business Analyst works closely with other members of the project team to include supporting the Development and Quality Assurance Teams inclusive of supporting activities through the deployment of the project. The Business Analyst also works closely with the Client to provide education as it relates to the Lease and Loan underwriting transactions. The ideal candidate for this role is someone who can apply their direct and indirect lending skills as it relates to the Loan Origination System. The Business Analyst should have strong experience in direct lending, indirect auto finance, and auto leasing to support the evolution of our Loan Origination System (LOS). The platform currently supports indirect auto lending and leasing, and we are expanding its capabilities to include a full suite of direct lending and leasing products, such as: Auto Loans Auto Leases Unsecured Loans Debt Consolidation Pledged Collateral Credit Cards Career Loans The ideal candidate will have a background in loan underwriting or have managed underwriting operations at a credit union or financial institution. Experience working with loan origination software and collaborating with software development teams is highly desirable. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Lead business analysis for the expansion of our loan origination platform to support direct lending products. Collaborate with internal teams and clients to define and document business requirements, workflows, and functional specifications. Provide consulting on accounting-related functionality, including General Ledger Hierarchy and transactions from originations through recovery. Apply knowledge of US GAAP, FASB, and Federal Reserve System standards related to consumer lending and leasing. Analyze and document financial calculations including lease/loan payments, future/present value, and APR. Conduct gap analysis between current indirect lending capabilities and required direct lending features. Partner with software engineers, QA, and implementation teams to ensure accurate development and testing of new features. Participate in test plan reviews and support validation of business requirements. Provide demos and training to internal teams and clients on new functionality. Recommend process improvements and assist in root cause analysis for product enhancements. Utilize data and systems to support business goals through analysis and research. Required Qualifications: 5+ years of experience in indirect/direct lending, underwriting, or financial services. Strong understanding of consumer lending products and underwriting processes. Excellent communication and client-facing skills. Preferred Qualifications Bachelor's degree in Accounting, Finance, Business, or related field. Experience in auto finance and loan origination systems. Experience writing business and functional requirements. Background in underwriting or managing underwriting operations. SQL knowledge. Familiarity with Agile methodology. Experience working with software development teams. Travel Required: Less than 10% Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
    $70k-92k yearly est. 6d ago
  • Organizational Change Management Analyst

    Emergent Method

    Business analyst job in Jackson, MS

    Emergent Method's project delivery division is seeking a motivated and adaptable Organizational Change Management (OCM) Analyst to support a successful system implementation. This is a full-time position based in Jackson, Mississippi and will require the selected candidate to be based in Mississippi. The ideal candidate will be experienced, self-motivated, and comfortable navigating organizational structures to help manage change across diverse teams. This individual must be flexible, capable of working in a fast-paced environment, and able to support strategic communication and engagement efforts. Key responsibilities include, but are not limited to, the following: Support the execution of organizational change management strategies and activities across the project lifecycle Partner with internal and external stakeholders to assess current and future state processes and identify change impacts Assist with the development and delivery of targeted communications, training, and engagement materials Build relationships with change champions and stakeholders to foster buy-in and manage resistance Conduct organizational readiness assessments and provide recommendations for improvement Facilitate meetings and workshops to support stakeholder alignment and change adoption Develop and analyze surveys, track feedback, and generate reports to inform strategy and measure progress Maintain documentation and tools to track change-related activities and stakeholder engagement Collaborate with business process teams to align changes with training and communication efforts Assist with tracking milestones, deliverables, and risks related to OCM efforts Minimum qualifications include: Experience supporting organizational change management, business process improvement, or large-scale system implementation Demonstrated ability to tailor messaging and communications for a variety of audiences and channels Experience executing change strategies, managing stakeholders, and supporting adoption efforts Familiarity with survey development, data analysis, and reporting Proven ability to collaborate effectively across cross-functional teams and stakeholder groups Preferred skills: Baseline understanding of public assistance programs Strong facilitation and stakeholder engagement skills Ability to analyze complex organizational processes and propose actionable solutions Knowledge of adult learning principles and instructional design Comfort working in ambiguous environments and adapting to changing priorities Background Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact. We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders. With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth. We work from the inside out - fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together. Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there's a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts. Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner. For more information, visit emergentmethod.com. Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
    $53k-74k yearly est. Auto-Apply 60d+ ago
  • Operations Analyst, Lead

    Sfbcic

    Business analyst job in Ridgeland, MS

    Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking an Operations Analyst, Lead . Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistance program, a continued education program, and a hybrid home/office work schedule. This position is located in Ridgeland, MS. The role will maintain and support scheduling software. Help install and test new releases of scheduling software. Schedule and maintain jobs on scheduling systems. Manage special projects. Trouble shoot complex problems with scheduling systems. Essential Functions • Schedule and maintain jobs on mainframe and distributed scheduling systems. • Analyze and troubleshoot complex problems with scheduling systems. • Maintain and support scheduling software. Help install and test new releases of scheduling software. • Document processes to ensure adequate cross-training of other operations analysts. • Manage special projects. • May assist in training coworkers and other staff. Additional Responsibilities • Position requires on-call after hours and weekends and communication at all times. • Other duties and responsibilities as assigned. • Regular and predictable attendance is required. Education Level Education Details Req Pref Associate's Degree Majoring in Computer Science, Management Information Systems, or a related field X Or Other Equivalent combination of education, training, and experience may be substituted for Degree X
    $39k-58k yearly est. 60d+ ago
  • Business Intelligence Analyst

    Trustmark 4.6company rating

    Business analyst job in Jackson, MS

    The Business Intelligence Analyst within Business Intelligence and Enterprise Performance Management provides reporting and analytics support through enterprise-wide business intelligence and analytic software solutions. This position will be responsible for the synthesis of information from multiple data sources into sophisticated BI solutions. Analyst may often lead cross functional projects with multiple stakeholders to achieve the desired BI solution. Analyst should be proficient in requirements gathering, data modelling, data mining, and BI solution development in support of highly visible, complex, multi-workstream operational processes. Customers are often Line of Business senior and executive management. Analyst must be able to work in a team and individual setting managing multiple priorities with very little management oversight. Technical proficiency is required in Excel, SQL, OBIEE, Cognos, Power BI or similar with exposure to other data governance and data management tools. Analyst must also have a willingness to learn additional reporting and business intelligence software. This position may be filled as a Level I or II. Additional responsibilities and qualifications apply. Responsibilities Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create reports, write SQL queries, conduct A/B tests, generate insights, present findings, make specific and actionable recommendations, and influence business decisions Proactively identify and surface opportunities to increase efficiency and improve our business processes, conversion rates, revenue generation, and efficiency across Trustmark and your assigned business function Work with Data Analysts, Business Analysts, Report Developers, Business Intelligence Analysts, Team Leads, and other leaders across the broader Analytics Center of Excellence to empower data-backed decision-making at all levels of the company Interface with executive stakeholders to prioritize and present work and to meet expectations for timelines, accuracy, quality, and overall business impact Level II Additional Responsibilities Responsible for providing support to enterprise-wide end users as it relates to troubleshooting and resolving various technical and system issues/questions with Hyperion Planning and Budgeting, Hyperion Profitability and Cost Management, Workforce Planning, CapEx, OBIEE, PeopleSoft 9.2 Financial and Supply Chain Management products (General Ledger, Accounts Payable, Asset Management, Project Costing, Supplier Contract Management). Responsible for support and troubleshooting of automated ETL processes, procedures that stage data sets used for analytics and BI solutions and creating/modeling new data sets. Qualifications Bachelor's degree required 2 to 4 years of corporate analysis experience, with strong excel spreadsheet skills required Must pass Intermediate level Excel test Build and maintain strong relationships with stakeholders throughout organization Possess strong analytical and quantitative skills that fuel your passion for identifying and investigating patterns and trends Working knowledge of probability and statistics, experience with process improvement is a plus Resourceful. You should be a self-starter who thrives on the freedom and accountability that comes with managing your own time and work Adaptable. Comfortable managing changing priorities and learning new skills Ownership. You are a dependable team member who takes responsibility for your success as well as the success of the entire team Quality. You take pride in everything you deliver as a reflection of yourself Ability to meet deadlines High level of interpersonal skills to handle sensitive, confidential situations and information 1-3 years Banking experience preferred. Project and Operations Management experience preferred. Knowledge of Hyperion Essbase and reporting tools or similar software preferred. Knowledge of PeopleSoft Rel 9.2 suite of products including General Ledger, Accounts Payable, Asset Management, Project Costing, Supplier Contract Management, eProcurement, Purchasing, and Travel and Expenses or similar ERP software preferred. Knowledge of OBIEE, Power BI, Cognos, or other business intelligence dashboard tools preferred. Knowledge of SQL, R, Python, HTML, XML, CSS, or similar skills preferred. Knowledge of data warehouse and data governance preferred. Knowledge of Oracle Data Integrator or other ETL tools and processes related to staging data sets preferred. Data Analytics or similar certification preferred. Level II Qualifications: Bachelor's degree required 5 to 8 years of corporate analysis experience, with strong excel spreadsheet skills required Must pass Advanced level Excel test Build and maintain strong relationships with stakeholders throughout organization Possess strong analytical and quantitative skills that fuel your passion for identifying and investigating patterns and trends Working knowledge of probability and statistics, experience with process improvement is a plus. You should be a self-starter who thrives on the freedom and accountability that comes with managing your own time and work. Comfortable managing changing priorities and learning new skills. You are a dependable team member who takes responsibility for your success as well as the success of the entire team. You take pride in everything you deliver as a reflection of yourself. Ability to meet deadlines High level of interpersonal skills to handle sensitive, confidential situations and information 5+ years of Banking experience preferred. Intermediate Project and Operations Management experience preferred. Intermediate Knowledge of Hyperion Essbase and reporting tools or similar software preferred. Knowledge of PeopleSoft Rel 9.2 suite of products including General Ledger, Accounts Payable, Asset Management, Project Costing, Supplier Contract Management, eProcurement, Purchasing, and Travel and Expenses or similar ERP software preferred. Intermediate Knowledge of OBIEE, Power BI, Cognos, or other business intelligence dashboard tools preferred. Intermediate Knowledge of SQL, R, Python, HTML, XML, CSS, or similar skills preferred. Intermediate Knowledge of data warehouse and data governance preferred. Intermediate Knowledge of Oracle Data Integrator or other ETL tools and processes related to staging data sets preferred. Data Analytics or similar certification preferred. Physical Requirements/Working Conditions: Must be able to sit for extended periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
    $58k-81k yearly est. Auto-Apply 24d ago
  • Senior Systems Analyst, ITS & Claims

    Bcbsms

    Business analyst job in Flowood, MS

    Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. The Senior Systems Analyst is responsible for analyzing business requirements, creating technical specifications, and developing mainframe applications, interfaces, and databases. The Senior Systems Analyst is also responsible for the maintenance of claims applications, including production on-call support and technical issue resolution. The Senior Systems Analyst serves as a technical subject matter expert for claims systems and provides expert consultative assistance to Applications management and staff. The incumbent also supports implementation of software releases for the Federal Employee Program and/or the BlueCard National Program. Job-Specific Requirements: A Bachelors Degree in Computer Science, Mathematics, or related field is required. At least 7 years of programming experience is required. Must have a minimum of 5 years of system analysis and design experience. Must be competent in COBOL, JCL, CICS, MVS, DB2, and SDLC. Proficiency in Microsoft Word, Excel, PowerPoint, and Visio is required. Must demonstrate familiarity with Business Writing, Project Management, Time Management and Conflict Resolution and Teamwork concepts and practice. Experience in Project Management is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $87k-110k yearly est. Auto-Apply 17d ago
  • Americas HQ Business Operations Analyst

    Cisco Systems, Inc. 4.8company rating

    Business analyst job in Jackson, MS

    Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. What You Will Do As a member of our Americas Sales Operations team, you will: * Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. * Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. * Conduct sales data analysis and assist in the development of monthly business requirements documentation. * Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. * Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. * Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. * Assist with compensation support activities, helping to ensure accurate and timely processing. * Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. * Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. Minimum Qualifications * BA/BS degree * 1-3 years of experience in a business analyst or related role * Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools Preferred Qualifications * Experience working in cross-functional teams or on project-based initiatives * Strong analytical and interpersonal communication skills * Ability to translate complex data into clear, actionable insights * Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations * "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $114.4k-171.3k yearly 7d ago
  • HRIS / Business Systems Analyst

    Healthier Mississippi People LLC

    Business analyst job in Jackson, MS

    Job DescriptionDescription: The HRIS / Business Systems Analyst will support and enhance our Human Resources Information Systems (HRIS) including Paylocity, Alight and Docusign. This role will manage application security, monitor and maintain interfaces, perform routine reporting and create design specifications for new vendor created custom reporting, support HR data systems for all employees and ensure proper deployment and documentation of systems. Support corporate administrative staff in use of PC tools including establishing user accounts, password and security configuration management, and Microsoft office suite application support. Key Responsibilities: · Provide application support in all business areas, including HR, compensation, benefits, finance, and recruiting · Assist with identifying and reporting findings of benefit account variances, including enrollment and/or terminations · Collaborate with the Payroll & Finance department as needed to ensure the integrity of data as it relates to new hires, terminations, and transfers · Assist with and create workflows. · Assist with managing the interfaces between our various vendors · Assist the team with requests for data and troubleshooting system errors and issues. · Generate and analyze HR reports to provide insights on trends, turnover, and other key metrics · Assist in the implementation of system upgrades and new functionalities, coordinating testing and user training · Build and maintain standard HR reports and dashboards · Manage system setup, deployment, and configuration for new employees, including standard software and images · Oversee documentation of business processes and maintain updates, document application functionality, workflows, and related technical procedures · Manage HRIS and benefits/payroll systems, ensuring accurate and secure employee data, assisting corporate team and employees with any enrollment, configuration, reporting or interface issues. · Evaluate, recommend, coordinate, and implement new corporate business applications and modifications / enhancement to existing applications. · Serve as the primary point of contact for systems access, including HRIS and other business systems · Perform advanced reporting using data extracts, Excel, and SQL · Maintain application security for Docusign. Train and support Docusign document creation and workflow setup. Requirements: Qualifications: · Bachelor's degree in Management Information Systems, Computer Science, Human Resources Information Systems, or related field · 2+ years of experience in an MIS or HRIS analyst role · Solid knowledge of system deployment and administration practices · Familiarity with benefits and payroll systems administration · Strong organizational and documentation skills Preferred Skills: · Experience with HRIS platforms such as Workday, ADP, or Paylocity · Experience with Docusign or similar application · Strong skills in reporting, including SQL and Excel · Knowledge of relational databases · Project management experience
    $52k-74k yearly est. 20d ago
  • Business Analyst, ServiceNow CMDB and Discovery

    Cardinal Health 4.4company rating

    Business analyst job in Jackson, MS

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **Business Analyst** with expertise in **ServiceNow** **Configuration Management Database (CMDB), ServiceNow Discovery and Service Now Service Mapping** . In this role, you will act as a bridge between business stakeholders and technical teams. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for CMDB, Discovery and ServiceMapping + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow Expertise** + Configure and optimize CMDB data models to ensure data integrity and compliance with enterprise architecture standards. + Support CI lifecycle management and maintain accurate CI relationships. + Work closely with ServiceNow developers and architects to implement solutions. + Conduct surveys, gap analysis and recommend improvements to existing ServiceNow processes. **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments preferred. + Bachelor's degree in related field, or equivalent work experience, preferred + Minimum 2 years hands-on experience with **ServiceNow** **CSDM** , **CMDB, Discovery and Service Mapping preferred** + ServiceNow certifications (CSA, CIS for CMDB/Discovery). + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Strong analytical, problem-solving, and communication skills. + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 4d ago

Learn more about business analyst jobs

How much does a business analyst earn in Ridgeland, MS?

The average business analyst in Ridgeland, MS earns between $44,000 and $86,000 annually. This compares to the national average business analyst range of $53,000 to $103,000.

Average business analyst salary in Ridgeland, MS

$62,000

What are the biggest employers of Business Analysts in Ridgeland, MS?

The biggest employers of Business Analysts in Ridgeland, MS are:
  1. Cardinal Health
  2. Healthier Mississippi People LLC
  3. ABBTECH
  4. SMX Convention Center
  5. Baptist Memorial Health Care
  6. CarringtonRES
  7. CAI
  8. Eliassen Group
  9. Highmark
  10. ASM Research, An Accenture Federal Services Company
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