Business intelligence analyst jobs in Lorain, OH

• Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have

Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.

Duration: 12 months contract (with possible extension) This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives. ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include: Create, edit, and test application and operational procedures for Lockbox Operations and Support. Write and execute test scripts for operational testing of applications in process improvement projects. Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications Mine data from primary and secondary sources often using complex joins across multiple datasets. Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures. Delivering high quality support and great service to our internal/external partners and clients. Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects. Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business. More broadly, analysts are expected to display the following skills and competencies: Strong problem solving through ability to analyze qualitative, operational & financial data Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types Ability to concisely and effectively communicate with senior management High degree of adaptability & intellectual curiosity, comfortable with ambiguity Exceptional teamwork and collaboration REQUIRED QUALIFICATIONS Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment Attention to detail in documenting and implementing requirements Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues Excellent written and verbal communication skills Ability to effectively manage change Ability to stay on top of task assignments Strong decision making and analytical skills Ability to facilitate research and resolution of sometimes less-than-straight-forward issues Strong aptitude to technology based tools and databases (i.e., Excel, Access) Interest, willingness and ability to assimilate information quickly and succinctly Works well in a team-based environment PREFERRED QUALIFICATIONS 1-2 years of Operational Analyst experience Technically savvy in relation to Windows systems and software Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Nil Email: ************************** Internal Id: 25-55288

**NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D Professional certification and/or experience leading professional development activities in business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience in the Consumer Packaged Goods (CPG) industry. Willingness to learn system configuration Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

RBC Bearings Incorporated (NASDAQ: ROLL) is a leading international manufacturer of highly engineered precision bearings and components for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 54 facilities, of which 38 are manufacturing facilities in 11 countries and our market capitalization is approximately $10.6 billion. JOB TITLE/LOCATION: Data Analyst - Mentor, OH Job Summary: Climax Metals (a division of RBC Bearings) is currently looking for a Data Analyst. The ideal candidate would contribute to assist marketing and overall Company objectives, including increasing Company sales and profitability. As well, as demonstrate a high level of professionalism and knowledge related to both customers and co-workers. Responsibilities: Salesforce administrator - Maintain integrity of data in Salesforce, create/maintain reports, dashboards, workflows and other objects in salesforce Creates and maintains reports for the business Prepare reports for customer monthly sales and quarterly business reviews Prepare monthly reports for Climax division corporate meetings Prepare daily data tracking sheets for Climax Division Use graphs, infographics and other methods to visualize data Create presentations and reports based on recommendations and findings MS Access Database Management Maintains all MS Access databases used for creating reports and data analysis Demonstrates knowledge of concepts like queries, joins, data normalization, and other DBMS concepts to get the right data for required analysis Assist Senior Staff in ad hoc reports Work with executives and other business leaders to identify opportunities for improvement Job Requirements: Salesforce experience Experience with handling ERP data Zero (0) to Five (5) years' experience in customer focused business-to-business environment Attention to detail and high level of accuracy Excellent communication, organization and problem-solving skills High level of proficiency in Microsoft Office, primarily MS Excel and MS Access Understanding of database management systems Education: Bachelor's Degree, or equivalent experience We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan. RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.

Description & Requirements The CSC Artificial Intelligence Lead drives Maximus' enterprise AI roadmap, leading cross-functional teams to deliver high-impact, ethical AI initiatives aligned with business goals. 1-2 times a month required onsite in Little Rock, Arkansas. Essential Duties and Responsibilities: - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 113,000.00 Maximum Salary $ 170,000.00

Bright Beginnings provides services in Cuyahoga County and across the State of Ohio that support families in helping their children grow, learn, and develop to their fullest potential. Last year, Bright Beginnings served over 60,000 Ohio families! Core values include: Supporting families. Promoting early action. Respecting and valuing equity. Working collaboratively and building capacity. Using evidence-based strategies and measuring results. Ethics, integrity, and professionalism. Interested applicants may learn more about Bright Beginnings at: ***************************************************** The Educational Service Center of Northeast Ohio (ESCNEO) is Bright Beginnings' fiscal agent and contracts with all Bright Beginnings staff. Staff are key to meeting Bright Beginnings' mission and are provided market-competitive salaries based on experience and excellent benefits that exceed industry averages. Benefits details are located at (************************************** and include: Health insurance (medical, dental, and vision); Paid time off for vacation and a generous holiday schedule; School Employee Retirement System (************************* Life insurance; Access to a comprehensive employee assistance program. The ESCNEO with Bright Beginnings is an Equal Opportunity Employer (EOE) and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. No one will be discriminated against on the basis of color, age, origin, race, gender, religion, marital status, military service, or disability. The ESCNEO operates within Ohio only, and applicants must be Ohio residents at the time of employment. Summary The Data Analyst extracts, manages, transforms, and analyzes data for statewide Help Me Grow Central Intake and Referral (CIR) activities and other departments at Bright Beginnings. The Data Analyst participates in query writing and measure development. The Data Analyst generates routine and ad hoc reports to support the Data team in guiding Bright Beginnings staff and key stakeholders through the interpretation of the reports and analysis to help facilitate decision-making. The Data Analyst provides information to measure program effectiveness and helps to organize, interpret, and present the data to key stakeholders. Experience Requirements (Skills, Knowledge, and Abilities) 1. Minimum two years of related experience including; data analysis, data management & manipulation, query writing (i.e. SQL or techniques), and report writing. 2. Intermediate skill level in Microsoft Office applications (e.g. word processing, electronic spreadsheets, databases, and presentation software), email applications, and internet usage. Advanced skill level preferred. 3. Intermediate skill level in Power BI application including query writing (Power Query editor/M language), measure creation (DAX language), and report development. 4. Proficiency with data management/analysis software (e.g. R, SAS, SPSS, etc.) and Excel. Proficiency with use of databases and for data querying and reporting (e.g., pivot tables, formulas, data visualization). 5. Working knowledge of relational database software/applications (e.g. FileMaker, Access, etc.), data search and export tools, and office support software (i.e. Adobe). 6. Familiarity with data visualization programs (e.g. Venngage, Tableau). 7. Ability to maintain confidentiality and use appropriate judgment in handling information and records. 8. Ability to demonstrate a high attention to detail and good follow-up skills. Must be self-motivated, proactive, and solution focused. 9. Ability to analyze, interpret, and present data to a variety of stakeholders. 10. Familiarity with web-based project management and file sharing platforms. 11. Ability to resolve moderately complex problems. 12. Strong written and verbal communication. Ability to express self effectively and concisely, both orally and in writing. Effective presentation skills. 13. Ability to tactfully and effectively deal with public and staff in a personable and professional manner. 14. Ability to work independently with limited direction. 15. Ability to manage multiple tasks and assignments. Education/License Requirements Bachelor's degree in public health, social science, statistics, math, or related field, or an Associate's degree in the same fields with certification in data analysis and work experience equivalent to a bachelor's degree. Valid Ohio Driver's License and appropriate insurance coverage.

FPC International, Inc. is seeking a motivated, analytical problem solver to join our Business Operations & Corporate Development team as a Business Analyst. This role provides analytical, reporting, and project support to enhance business performance and support strategic decision-making. The Business Analyst will work cross-functionally with teams across several divisions, helping to improve processes, analyze data trends, and support corporate growth initiatives. Our Culture: Entrepreneurial, family friendly, and great work/life balance. New ideas are encouraged. Definitely an opportunity to make an impact! Very collaborative environment. Targeted Compensation: $45-52K + Annual Bonus Location: This position is located at 4520 Richmond Rd., Cleveland, OH 44128 Reports to: Director of Business Operations & Corporate Development Team Dynamics: Works closely with Corporate Development, Finance, and operational leaders across divisions. Ideal Candidate will have: Strong analytical capability, the ability to turn data into meaningful insights, and an eagerness to learn the business. Successful candidates will demonstrate curiosity, initiative, and a willingness to collaborate across teams. Benefits: We're a small company, but have all the "big company" benefits to offer including a 401(k) match, medical, dental, vision, long & short-term disability, life insurance, accidental coverage, etc. We offer 10 paid holidays that start immediately and a generous PTO plan based on years of service. We invest heavily in employee development, offering tuition reimbursement, coaching, online learning, and professional development opportunities aligned with this role. What you'll be doing: Essential Job Functions: Collecting and analyzing operational and performance data to identify trends and improvement opportunities. Building reports, dashboards, and presentations for leadership using tools such as Excel, Power BI, or similar. Monitoring existing metrics, developing, and proposing new measures to support decision-making. Supporting projects that improve operational efficiencies, workflows, or business processes. Assisting in due diligence for corporate development initiatives, including acquisitions. Collaborating with internal teams to to implement process improvements and support business planning. Maintaining documentation and providing training related to processes, systems, or reporting tools. Preparing summary reports, presentations, and communications for internal stakeholders. Background You'll need: Bachelor's degree in Business Administration, Finance, Data Management, or closely related field. A minimum of 0-2 years of experience in business analysis, operations, or corporate development. Competencies Communication Quality of Work Teamwork Continuous Improvement Preferred Qualifications: Certified Business Analysis Professional (CBAP) FPC International, Inc. offers benefits, competitive salary, bonus potential, generous vacation, paid holidays, and 401(k) benefits. Check our our website at **************** Qualifications Education Required: Bachelors Degree in Business Administration, Finance, Data Analytics, or closely related field. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Business Analyst - Data Operations is responsible for developing requirements, business processes, and documentation to support data initiatives, including data warehousing, ETL, analysis, data quality, and governance services. This role assists internal customers in understanding data tools and assets, while also defining business processes and requirements. The Business Analyst - Data Operations works closely with vendors, various internal business partners, data engineering, and analytics teams to improve data services and business processes related to loan servicing and portfolio management. Job Responsibilities: * Partner with internal customers to understand business needs and opportunities and convert them to technical requirements for data engineers. * Work directly with vendors and partners on data integration projects. * Develop process maps and drive continuous process improvements. * Help develop data models and integration flows for various CM partner channels. * Support roll-out and maintenance of data governance services, including data glossaries, business rules, stewardship, semantic models, etc. * Support roll-out of data security, privacy, and compliance initiatives. * Participate in projects and troubleshooting to improve various aspects of data quality (uniqueness, integrity, accuracy, consistency, and completeness). * Coach business users in support of best practices. * Support process monitoring and analysis. * Develop analysis and automation tools for business users. Qualifications and Skills: * Bachelor's degree in Business, Information Technology, Information Systems, or a related field, or equivalent work experience. * Experience in business analysis within technology settings, covering process mapping, requirements gathering, work planning, and collaborative brainstorming. * Experience running meetings and facilitating projects. * Excellent prioritization and problem-solving skills. * Excellent customer service and communication skills. * Skilled in building relationships and influencing others. * Skilled in presenting technical ideas in business-friendly language. * Skilled in working independently and taking initiative. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business * Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. * Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. * Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. * Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects * Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. * Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. * Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. * Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. * Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. * Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. * May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions * Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. * Engage adjacent ITP teams where additional skill sets and knowledge are required. * Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community * Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. * Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). * Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. * Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. * Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). * Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). * Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): * Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D * Professional certification and/or experience leading professional development activities in business analysis, change management or project management. * Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. * Experience in the Consumer Packaged Goods (CPG) industry. * Willingness to learn system configuration * Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. This position is 100% on-site in Brecksville, OH. Position Summary: This position primarily is to bridge the gap between Business and Information Tech. This position is responsible for implementing, maintaining and improving the various business practices, especially with regards to the company's ERP system. They will act first-hand as an internal consultant providing technical guidance and business process expertise to realize industry best practices. Will be required to learn business processes, research and suggest improvements. Heavy communication with department leads and IT/development. Assist in defining, testing, and maintaining developed solutions. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Oversee functional aspects of the Microsoft Dynamics D365 Finance and Operations implementation, working closely with department leads and IT/development. * Learn overall business operations and help develop innovative solutions to improve productivity, while incorporating better use of the ERP system. * Recommend systems or process changes to IT and Analysis teams, with proper documentation for support, cost, and business impact. * Test various changes to business-critical applications made by development team members and provide analytical feedback on success and failure. * Define functional requirements and system interfaces, assess available technologies to improve system efficiency, usability, and effectiveness. * Support overall business processes and end-users by monitoring daily system operations and helping to resolve system issues. * Develop and maintain relations between business process owners, users and consultants. * Create documentation and develop procedures within the system to ensure needs are met. * Assist key users in testing new functionality, documenting and retaining ERP knowledge. * Assist department leads with solutions for any inefficiency affecting business procedures, even if they don't involve the ERP system. * Research common business practices throughout the community, using various forums and technical references, to draft possible improvements to current systems and processes. * Extensive experience with ERP software packages, preferably Dynamics AX/Dynamics 365 F/O. * Other duties as assigned. Supervisory Responsibilities: None Requirements Requirements: * Proficient with Microsoft Office Suite (Specifically Excel, Word, and Outlook). * Must have excellent written and verbal communication skills with the ability to convey technical information, decisions, and approaches to both technical and non-technical audiences. * Ability to independently identify, research and resolve issues. * Ability to Analyze and act on multiple tasks considering their priority. * ERP implementation experience, preferably with Microsoft Dynamics F/O. * Has a good understanding of best practice business processes and application. * Well- organized individual who can work with minimal amount of supervision. Preferred Qualifications: * 1-3 years of experience with Microsoft Dynamics AX/ Dynamics 365 F&O (Supply Chain/Manufacturing). * Strong Data Analysis and presentation skills. * Experience working with Microsoft DevOps and Visio. * Building SQL queries. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer system issues and business related issues with IT. Research, read, analyze and interpret written materials, meet and exceed company standards, ensure compliance with company policies, respond appropriately to feedback to make improvements, maintain positive working relationships, troubleshoot and solve problems. * Physical: Must be able to use computer equipment, exerting up to 40 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk, sit and type for long periods of time. Exposure to moderate noise level. Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephone, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

As an INSXCloud Business Analyst you will work with cross-functional teams throughout the organization, including the PMO, Development, and other business stakeholders. This role reports directly to a Business Analyst, Team Lead and will be an essential contributor to our existing team of seasoned business analysts. You will work both independently and within the group to complete project deliverables that include site features, upgrades, and large-scale enhancements to our health insurance quoting and enrollment platform. ESSENTIAL DUTIES AND RESPONSIBILITIES * Continual evaluation of platform process flows and form a deep understanding of any impact stakeholder requested changes may introduce. * Act as the subject matter expert (SME) on assigned projects. * Translate high-level project requirements into development-ready technical documentation, user stories, and acceptance criteria. * Develop test case scenarios that align with project outcomes and acceptance criteria. * Execute manual user-acceptance testing (UAT) within test environments and identify gaps or bugs. * Communicate insights and plans to cross-functional team members and management. * Serve as a liaison between INSXCloud, the development team, clients, and business stakeholders. * Monitor project deliverables and ensure timely completion of project milestones. * Identify defects within the platform and define required fixes. * Other duties as assigned.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Lead Salesforce Business Analyst is a strategic partner to the AST leadership team and is responsible for driving data-informed decision-making across sales and operational functions. This role focuses on analyzing sales performance and customer forecasting trends; optimizing complex sales processes; evaluating and determining global capacity; and identifying revenue growth opportunities. Leveraging strong business acumen and technical expertise, the analyst will develop and maintain advanced, self-service analytic tools, performance dashboards, and models that support strategic decision-making and execution-driving accelerated revenue growth, improved sales productivity, and enhanced margin performance within our Salesforce environment. This is a remote/home-based position. Preference will be given to candidates located within reasonable travel distance of STERIS headquarters in Mentor, Ohio. This may include those who can commute by car or fly in periodically. Ideally, the selected candidate will be able to visit the Mentor office a few days each month. Travel Requirements: To effectively support and service our AST customers, the ideal candidate must be willing to travel approximately 30% domestically and 10% internationally. What You'll do as a Lead Business Analyst Design and deliver advanced reporting and analytics to provide actionable insights into sales performance, Customer engagement, revenue and volume trends. Align Salesforce capabilities with business strategies by delivering functional and technical solutions that support organizational goals. Conduct detailed business analysis to translate challenges into clear specifications and lead implementation for sales and leadership teams. Architect and design scalable, high-performance Salesforce solutions using lean methodologies. Analyze business requirements, assess platform capabilities, and recommend efficient solutions leveraging native Salesforce features and automation tools. Lead cross-functional teams through the design, development, testing, and deployment of Salesforce and integrated enterprise applications. Manage Salesforce-related projects from initiation through execution, including planning, estimation, risk mitigation, and stakeholder communication. Facilitate collaboration across sales, marketing, finance, and IT to gather data needs, prioritize enhancements, and ensure successful solution delivery. Provide guidance on Salesforce architecture, integration strategies, and industry best practices to support continuous improvement and scalability. Oversee testing and validation of new Salesforce features and updates to ensure data accuracy, reliability, and alignment with business needs. Drive continuous improvement of Salesforce-centered analytics and reporting functionality, including configuration, customization, and integration with other systems. Develop and execute change management strategies, including user training and documentation, to promote adoption and maximize ROI from Salesforce enhancements The Experience, Skills and Abilities Needed Required: Bachelor's degree in Business Administration, Finance, Economics, Information Systems, Data Analytics, Statistics or related field. At least 10 years of experience in business analysis and/or data engineering, with at least 5 of those years involving hands-on work with Salesforce CRM (e.g., Sales Cloud, Service Cloud). Proven experience leading business analysis initiatives in Agile environments, with a strong track record of applying those skills within Salesforce to deliver strategic, data-driven outcomes. Strong background in solution architecture, business process redesign, and stakeholder engagement. Experience with functional testing, UAT, and SIT sessions. Proven track record of driving revenue and margin growth through strategic, complex data analysis and CRM system enhancements. Must have Salesforce Certified Platform Administrator, Salesforce Certified Platform Administrator II, and Salesforce Business Analyst Certification. Preferred: Master's degree preferred. Deep understanding of business processes within the healthcare or life sciences industry preferred. Medical device industry experience / knowledge is desired but not required. Familiarity with HIPAA, HITECH, and other healthcare compliance standards. Additional certifications are preferred not required: Platform App builder, Salesforce Certified Health Cloud, Certified Sales Cloud or Einstein Analytics and Discovery Consultant. Experience with Snowflake database administration is helpful. Reporting analytics (CRM Analytics, Tableau) preferred. Skills: Strong analytical, problem-solving, and communication skills. Ability to translate complex business needs into technical solutions and actionable insights. Proficiency in Agile methodologies and project management tools. Strong verbal and written communication skills to interact with stakeholders at all levels. Strong expertise in Apex, Visualforce, Lightning Components, Salesforce integrations, and strong foundation in managing Salesforce environment. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added Holidays Excellent Healthcare, Dental and Vision Benefits Long/Short Term Disability Coverage 401(k) with a company match Maternity and Paternity Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued education programs Excellent opportunities for advancement in a stable long-term career #LI-SA2 #ZRSA-1 #LI-Remote Pay range for this opportunity is $105,400.00 - $136,400.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Interns Job Qualifications: Skills: Business, Data Management, Organizing Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Sponsorship is not available for this role. At GDIT, our people are our business. We pride ourselves on the work our innovators do to support and secure some of the most complex government, defense, and intelligence projects across the world. We wouldn't be successful without our ability to attract new talent to join our team. What sets a GDIT internship experience apart from other organizations in the industry? GDIT's Summer Internship Program is designed with you in mind! Our internship provides you the opportunity to be a part of a collaborative team that is helping to solve our clients' most challenging matters. Throughout GDIT's 10-week Summer Internship Program, you will have the opportunity to do the following: Work side-by-side with GDIT professionals delivering work for clients. Collaborate with a team of peers to research and propose solutions to a current business challenge. Participate in a mentoring circle led by an early career champion. Interact with GDIT leaders. Participate in professional development. How You'll Make this Internship Opportunity Your Own Our Business Analysis Summer Internship is designed to make a direct impact on a broad variety of projects and help to co-create and deliver successful solutions to GDIT's clients. As a Business Analyst Intern, you'll play a key part in driving company success by solving complex problems that enable insights into operational performance. A Day in the Life Use modeling and analytics to understand how business decisions impact our bottom line. Learn how to leverage new tools and technologies. Collect and analyze information by reviewing databases, interpreting reports, and communicating evaluations with key team members. Produce reporting on an as needed basis (daily, weekly, monthly) Communicate complex data through comprehensive methods. Calculate and evaluate business metrics to meet ongoing organizational or client informational needs. Assist in the research and assessment of business goals, objectives and needs to align information technology solutions with business initiatives. Assist in planning and designing business processes. Formulate recommendations to improve and support business activities. Various duties that enhance the productivity and procedures of the company The Must-Haves Currently enrolled in an associate's, bachelor's or master's degree program in Business Administration, Finance, Statistics, Economics or related discipline from a United States-based college or university. Basic understanding of Microsoft Office products (e.g., Word, PowerPoint, SharePoint, Excel, and Teams) What You'll Need to Deliver your best every day Strong interpersonal and written communication skills. Ability to build meaningful relationships with manager and members of your team in a remote environment. Must be able to prioritize tasks, be self-aware enough to identify and correct your mistakes, and not be afraid to ask for help when needed. Passion for problem-solving and desire to develop into a strong business leader. Be active in seeking out ways to develop yourself and gain new knowledge personally and professionally. Intuitiveness with an ability to identify and solve complex problems related to rapidly changing technology. A sense of genuine, intellectual curiosity and a nimble mindset What you Offer as a Stand-Out Candidate Previous work experience related to your field of study. Proficiency in Excel, specifically data analysis, pivot tables, VLOOKUPs, and charts Broad knowledge of project management and data analytics Analytical and quantitative skills: working with and synthesizing big data into actionable insights. Comfortable using data software to conduct analyses and synthesize findings. GDIT interns are paid and full-time (40 hours/week) for 10 consecutive weeks. Applicants should have a minimum of one semester remaining in their studies after their internship concludes. Take the first step and apply today! Note: We receive a high volume of applications and review them on a rolling basis. We encourage you to apply as soon as possible. Our goal is to follow up with you within two weeks of your application. #GDITInternship The likely salary range for this position is $43,888 - $0. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA VA Falls Church Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Provider of end-to-end talent management solutions. Based in NE Ohio, Maverick Direct delivers solutions and resources that help our client link business and talent strategies to accelerate the realization of their vision, mission and goals. Maverick Direct helps clients cultivate greatness by designing, building, and attracting the targeted talent to accelerate their business. Our client, headquartered in Cleveland, Ohio, is a value-added distributor of bearings, power transmission components, fluid power components and systems, industrial rubber products, linear motion components, tools, safety products, general maintenance products serving customers in virtually every industry. A $2.5 billion company, Job Description Title: SAP OTC Business Analyst Location: Cleveland, OH, US Description We are seeking two experienced hands-on SAP Business Analyst with a thorough knowledge of business flows for in-house Service, in-house Repair, and Field Service with a focus on OTC. Strong diagnosis, trouble shooting, problem solving, and communication skills are required. Work independently and collaboratively to achieve objectives and assignments timely resolution. This job is located at our global corporate headquarters in Midtown Cleveland, Ohio. Job responsibilities include: •Supporting remote location SAP user computer and business systems to include analyzing/troubleshooting, corrective actions •Ensure customer satisfaction by responding to incoming contacts via phone, e-mail, fax •Resolving defects via SAP configuration following internal guidelines and SDLC processes •Weigh the impact of problems to end users and customers in order to assign an appropriate priority and resolution target •Work independently and collaboratively to achieve objectives and assignments timely resolution •Use ServiceNow software to record all contacts, actions, and status Qualifications Requirements •3+ years of practical experience with SAP OTC problem solving •Experience with SAP ECC 6 is required •SAP generalist, with focus on Order to Cash, and Procure to Pay in an SD environment •Working knowledge of business and computer systems / software •Proven problem solving and clear communication skills •Use of proper English grammar, written and verbal •Proof of authorization to work in the United States Preferred: •2+ year of 2nd Tier Support experience is preferred •Microsoft Office Suite knowledge •Multi-location, multi-state experience •Lives in Northern Ohio •4 year degree in IT, business administration or related field OR a 2-year degree from a technical college OR equivalent work experience Additional Information Send resume and/or call for immediate consideration. Jim Replogle [email protected] ************* x208

Company: Davey Resource Group, Inc. Additional Locations: Office | Richfield, OH Work Site: On Site Seeking a Summer 2026 UAM Operations Support Intern to join our fast-paced, collaborative, and innovative team of professionals! The internship offers competitive pay, full-time hours, group and independent working environments, end-of-internship capstone presentations, and experience in a high-demand industry! The UAM Operations Support Interns will assist our team in impacting client experience and team process improvements. The ability to adapt, think critically, and build strong relationships with the operations team is essential to the success of this role. Key areas of focus include data analysis of labor hours, financial data, and planning administrative tasks. Applications are accepted through February 1, 2026. Job Duties What You'll Do: Perform analysis for operations management to support the large contract bid process Perform analysis for work in progress, invoicing, accounts receivable, operational efficiency, and subcontracting services Monitor operating results and identify measures to improve performance and efficiency Work with SAP, Excel, and similar platforms to manage and communicate operational results Year-end planning to assist the Business Operations Manager with building budgeting tools and spreadsheets for all business lines. Qualifications Skills We're Seeking: 1-2 years of relevant work experience, or equivalent coursework Experience working with data from SAP or similar business management software, Excel, and similar formats preferred Comfortability with mathematics, computer science, finance, or similar quantitative disciplines Ability to present analysis to a group audience in person and via webinar Passion for collaborating with and influencing others to drive process change Strong interpersonal, analytical, and problem-solving skills. Ability to be physically onsite in Richfield, OH office Working toward 4-year degree Additional Information A successful candidate will work with multiple groups of people, including operations management, accounting, business operations, and service line leadership. The role will be on-site in Richfield, OH. This position may take many forms as the role is developed and will require a motivated self-starter who can identify key tasks and items necessary for operational success. The ability to work in teams is critical to success in this role. Specifics: Opportunities for advancement $20 starting pay, 40-hour weeks May-August 2026 with the opportunity to return or continue in the fall Capstone end of internship presentation The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law. Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com. Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions. If you need assistance at any time, please contact us at ************** or at ********************. Employment Type: Intern Job Type: Full Time Travel Expectations: None

Serves as the primary IT liaison for an application area, aligning technology with institutional needs. Leads stakeholder meetings to set priorities, manage expectations, and drive improvements. Actively contributes to Cleveland State Universities (CSU's) Cloud ERP solutions transition strategy. Leads cross-functional collaboration with departments to evaluate, re-engineer, and optimize business processes, ensuring alignment with institutional goals and best practices. Executes advanced system configurations and integrations to enhance performance, security, and interoperability. Leads and executes complex enterprise application projects. Diagnoses and resolves advanced technical issues, analyzing cross-system integrations, security, and performance bottlenecks. Manages stakeholder engagements by gathering and analyzing requirements, translating business needs into actionable technology solutions, and ensuring the effective implementation of enterprise systems. Translates complex technical concepts for non-technical audiences. Performs other functionally related duties as assigned. Minimum Qualifications * Bachelor's degree preferably in computer science or related field. * Five (5) years of experience supporting enterprise applications, including system analysis, testing, and configuration. * Three (3) years of experience with project coordination, report development tools, or relational database programming. * Experience in leadership, change management or driving adoption of new technologies and processes. * Demonstrated analytical, organizational, and problem-solving skills. * Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and nine (9) years of related work experience can be eligible to apply. Preferred Qualifications * Master's degree preferably in Computer Science, Business, or a related field. * Hands-on experience with Cloud ERP systems (such as Workday, Oracle Cloud), including participation in implementations, upgrades, or ongoing support. * Experience in system integration and configuration of Cloud ERP solutions. * Experience working with Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design or Student Administration. * Experience delivering training and creating user documentation tailored to non-technical audiences. * Experience with related systems such as Blackboard, PaymentWorks, Stellic, GitLab, Azure Active Directory, or Terra Dotta.

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D Professional certification and/or experience leading professional development activities in business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience in the Consumer Packaged Goods (CPG) industry. Willingness to learn system configuration Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid