Center Manager for Plasma Donation Center
Business manager job in Moreno Valley, CA
table.MiTabla { max-width: 1020px;!important
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Job Title: CENTER MANAGER
Summary:
Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional management. Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations.
Primary Responsibilities for Role:
Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
Operates the center and manages employees and operations to the highest standard of ethics and integrity.
Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
Directs and manages employees.
Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes.
Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
Provides strategic direction and planning.
Other Responsibilities for Role:
Acts as a mentor to assigned team, other center staff and other centers.
Through Assistant Manager, oversees donor selection, plasma collection and shipment and records completion.
Accountable to ensure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards.
Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed.
Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately.
Submit timely and accurate reports on a daily/weekly basis or as requested.
Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors.
Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
Directs through the management team and with Training and Quality staff to ensure that training and quality goals are met.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
Works with Divisional/Corporate management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure.
Control center donor funds and ensure that all financial records are accurate and in order.
Identifies regulatory deficiencies and in collaboration with the Center Quality Manager implements immediate corrective action.
Minimize center liability through constant risk management review. Investigates all unsafe situations and complaints and institutes corrective/preventive action.
Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
Assumes Regional management oversight and mentoring duties for select facilities/projects or in ROMs absence.
Performs other duties as required.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Job Requirements:
Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
Typically requires a minimum of 3 years of related work experience in clinical or general business environment.
Supervisory experience preferred but not required.
Prior management experience, preferably supervising a group of 20 or more employees.
Experience in a medical and/or cGMP regulated environment preferred.
Experience with plasma or whole blood preferred.
Equivalency:
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an associate degree with 6 years of experience, or a master's degree with 2 years of experience.
Attributes:
Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills. Ability to understand, assess and communicate FDA regulations. Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards. Ability to control costs and maintain a budget. Ability to motivate staff to achieve established goals and standards. Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations. Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance. Ability to relocate preferred.
Compensation and Benefits:
This position is eligible to participate in up to 30% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!
“We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our donors/customers.”
#BiomatUSA
#Indeed
#app
#LI-Onsite
#LI-BA1
#LI-RL1
Third Party Agency and Recruiter Notice:
Agencies that present a candidate MUST have an active, nonexpired Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Location: NORTH AMERICA : USA : CA-Moreno Valley
Center Address: 718 22nd Ave South, Brookings, SD 57006
Contact: Alex S. Contreras,
Senior Talent Acquisition Partner
- ************** | **********************
Learn more about Grifols
Follow us on Facebook: *******************************************
Follow us on LinkedIn: *****************************************
To find more jobs with Grifols: ********************
Or Text GRIFOLS to ************
Transit General Manager
Business manager job in Carson, CA
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#APPCAST
ERP Business Manager
Business manager job in Santa Ana, CA
We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.
Key Responsibilities:
Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
Troubleshoot and resolve complex software and application issues in a timely and effective manner.
Lead integration efforts across applications, driving system enhancements and performance improvements.
Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.
Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits:
High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism.
Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect.
Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency.
Direct & Positive Communicator: Communicates expectations clearly and constructively.
Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities.
Caring Leader: Values team well-being and builds trust through genuine support.
Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability.
Holds Self and Others Accountable: Leads by example and follows through on commitments.
Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
5+ years of experience managing ERP systems and enterprise applications.
Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with application integration, system customization, and vendor management.
Excellent communication and collaboration skills across technical and non-technical teams.
Knowledge of IT compliance, security, and governance best practices.
Senior Manager Business Operations-Strategy
Business manager job in Pasadena, CA
Strategic Operations Partner (Insurance + Precious Metals Platform)
If you are someone who has read
Traction: Get a Grip on Your Business
we would love to hear from you.
Employment Type: Full-Time | Hybrid | Partner-Level Role
Compensation: Competitive salary + performance incentives, including profit-share
Company Overview
We are an established sales organization specializing in financial products, preparing to launch a revolutionary precious metals platform for insurance agents and IMOs. Our model enables brokers to cross-sell compliant precious metals solutions with ease, increasing client lifetime value and streamlining backend processes.
She Strategic Operations Partner will serve as the CEO's operational architect, creating systems, compliance frameworks, processes, and technology pathways for national scalability. This role is ideal for a detail-driven integrator who excels in building operations from the ground up.
Key Responsibilities
1. Operational Architecture & Process Development
- Build end-to-end workflows and SOPs.
- Create scalable systems for national expansion.
- Convert conceptual ideas into structured plans.
2. Compliance Module & Industry Framework Creation
- Develop compliance architecture for the precious metals sales process.
- Build certification/training standards for insurance agents.
- Establish best-in-class risk mitigation policies.
3. Training Infrastructure
- Create onboarding and training modules for agents.
- Develop scalable instructional materials.
4. Technology & Platform Strategy
- Define operational requirements for a future online platform.
- Identify automation opportunities using AI and development partners.
5. Business Development Support
- Strengthen pitches to IMOs with operational backing.
- Ensure operational readiness for large-scale onboarding.
6. Strategic Partnership & Collaboration
- Act as the CEO's operational counterpart.
- Maintain confidentiality and strategic alignment.
Required Experience & Qualifications
- 7-15+ years in operations, compliance, fintech, regtech, or insurance.
- Experience scaling startups or building operational systems.
- Strong process mapping and documentation skills.
- Familiarity with regulated or semi-regulated product distribution.
Leadership & Mindset
- Entrepreneurial and detail-oriented.
- Thrives in ambiguous, fast-moving environments.
- High integrity and confidentiality.
- Collaborative, low-ego, execution-focused.
Compensation Structure
- Base salary + performance incentives.
- Potential profit-sharing.
Why This Opportunity Is Exceptional
- Build a billion-dollar scalable platform from the ground up.
- Partner with a high-energy, visionary founder.
- Architect compliance and training for an unregulated space.
- Opportunity to transform an entire industry.
Sr. Field Ops Support Manager
Business manager job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Bilingual Business Controller (Eng/Mandarin) - Overseas Expansion
Business manager job in Fontana, CA
Job Title: Business Controller
JD.COM is a Chinese e-commerce company headquartered in Beijing. With revenues more than US158.8 billion in 2024, JD.com is China's largest retailer by revenue, and ranks #44 on Fortune Global 500 list.
JD Logistics, the logistics arm of JD.com, has announced plans to double its overseas warehouse space by the end of 2025 and that's just the beginning!
***********************************************************************************************
We are seeking a Business Controller to join our growing team based in Irvine HQ or Fontana, CA. This role will be a crucial member of the Finance Business Partner Team to take the North America Business to the next level!
Key Responsibilities:
1. Overseas Business Expansion and Cooperation: Participate in the entire process of overseas business expansion and partnerships, including contract negotiation and review, and identify and assess financial risks.
2. Cross-Departmental Communication and Resource Coordination: Facilitate cross-departmental communication and resource coordination among business, finance, tax, and legal teams to ensure the implementation of business processes.
3. Financial Consultation: Provide answers to basic financial queries from the business side. Collaborate with relevant parties to evaluate complex financial issues and deliver comprehensive financial solutions.
4. Operational Analysis and Support: Offer support for operational analysis, including the design of financial and tax processes. Follow up and communicate financial system requirements.
5. Risk Management and Cost Optimization: Proactively identify and manage risks based on current business conditions. Highlight issues in business development and propose strategies for cost reduction and efficiency improvement.
Qualifications:
1. Education: Bachelor's degree or higher. Experience in the internet industry, particularly in international business, is preferred.
2. Language Skills: Proficiency in English and Fluency in Mandarin.
3. Technical Skills: Proficient in Excel and PowerPoint. Experience with SQL or other data processing tools is an advantage.
4. Soft Skills: Strong communication skills and a collaborative team spirit. High sense of responsibility and ability to work under pressure.
Senior Operations Manager
Business manager job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
5+ years in multi-store retail operations, with at least 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Room Division Manager
Business manager job in Ontario, CA
This is an exceptional and transformative opportunity to join the leadership team at the Ontario Airport Hotel and Conference Center as we embark on a monumental journey! Under new ownership, our 309-room property is undergoing a complete, top-to-bottom renovation and an exciting rebranding to an upscale hotel brand - Hyatt Regency. This pivotal role offers a unique chance to shape the guest experience from the ground up and build a reputation for excellence within the revitalized property.
The Rooms Division Manager will be a dynamic and hands-on leader responsible for overseeing all aspects of the Front Desk and Housekeeping operations. This role is critical in developing and executing strategies to ensure exceptional guest satisfaction, operational efficiency, and adherence to the high standards of our new upscale brand. The ideal candidate will possess a strong background in rooms division management, a passion for service excellence, and the ability to thrive in a fast-paced, evolving environment.
Responsibilities:
Lead and manage the Front Desk and Housekeeping division to ensure seamless operations and exceptional guest experiences.
Oversee guest relations to ensure high levels of customer service and satisfaction.
Recruit, train, mentor, and develop talented and engaged team members, fostering a culture of continuous improvement and teamwork.
Foster open communication and collaboration within the Rooms Division and with other hotel departments (e.g., Sales & Marketing, Food & Beverage, Engineering).
Prepare and manage the Front Desk and Rooms Division budget, ensuring effective cost control and maximization of revenue opportunities
Monitor and assesses service and satisfaction trends, evaluates and addresses issues and make improvements accordingly.
Attend as needed, lead guest service training initiatives and continuously assess service quality through audits and guest feedback
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable
Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards
Manage, schedule shifts, and monitor staff performance
Utilize labor management tools to schedule and control labor costs
Participate in various hotel meetings to discuss operations and improvements
Work closely with the General Manager to establish and monitor operational policies and guidelines
Ensure compliance with all safety, health, and legal regulations related to hotel operations, including OSHA, fire safety, and environmental protocols
Attend and actively participate in departmental and management meetings, contributing insights and recommendations to improve operations
Additional Responsibilities: Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position.
Qualifications:
Hospitality Management degree preferred
Minimum of 5-7 years of progressive leadership experience in Rooms Division operations within a full-service hotel environment, with at least 3 years in a Director or senior management role overseeing both Housekeeping and Front Office.
Proven experience in managing and developing teams, as well as driving guest satisfaction and operational efficiency.
Proficient with Microsoft Office Suite or related software. In-depth knowledge of hotel management software and systems (e.g., Opera, Roomkey).
Strong financial acumen, with experience in budget management, forecasting, and revenue optimization.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Availability: The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands.
Manhattan Hospitality Advisors is committed to equal employment opportunity. We provide equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.
Restaurant District Manager - Orange County (CA)
Business manager job in Irvine, CA
🌟 Join Luna Grill as a District Manager - South Orange County CA
💰 Pay: $90,000 - $110.000 + bonus
📈 Reports to: Regional Director of Operations
🚀 Lead with Impact
This is a leadership role - not a maintenance job. At Luna Grill, the right people in place create amazing guest experiences - and the numbers follow. You'll lead multiple restaurants, grow high-performing General Managers, inspire teams, and drive results - all while living our culture and values every day.
🎯 What You'll Do
Lead and mentor up to 6 restaurant General Managers, ensuring operational excellence
Partner with managers to build and execute business plans that drive revenue growth and cost control
Conduct regular restaurant visits, coaching and supporting teams in real time
Ensure quality, safety, and guest service standards are consistently met
Manage financial performance, labor, and inventory, while analyzing trends and reporting to the Regional Director
Utilize Luna Grill training tools to develop your teams, including progressive discipline and personal development plans
Actively recruit and retain restaurant talent
Maintain a calm, tactful demeanor when dealing with difficult situations.
Collaborate with the Regional Director to execute company initiatives and strategic goals
🌟 Luna Grill Core Values
We are Lunatics - and we mean every bit of it. We live our values in every action and decision:
Social: We build authentic connections - with guests, teams, and each other.
Transparent: We communicate openly, honestly, and respectfully.
Positive: We lift each other up and celebrate wins together.
Prideful: We take ownership of our work and our impact.
Integrity: We do what's right - even when no one is watching.
📆 Your 30/60/90 Days
First 30 Days:
Step into our world. Immerse yourself in the Luna Grill culture and build strong relationships with managers and teams. Learn operations hands-on, starting in Prep, moving through the Kitchen Line, then experiencing Front of House, and finally understanding the financials that drive our restaurants. This is your foundation - seeing every role and how it connects to creating raving fans.
60 Days:
Focus on building relationships and understanding your district. Visit each location regularly, get to know your teams, General Managers, and peers, and observe how each restaurant operates within the Luna Grill culture. This is your observation phase - listening, learning, and identifying opportunities to strengthen connections and trust.
90 Days:
It's time to take off. Empower your General Managers and teams, implement strategies, and lead with confidence. Operational standards are being met consistently, teams are engaged and performing at their best, and financial results are improving. Your leadership is now fully driving growth, retention, and guest satisfaction - showing the impact of people-first leadership in action.
💎 Benefits & Perks
Competitive Pay + bonus potential
Health coverage & paid time off & 401K
Mileage reimbursement for district visits
Continuous professional development and leadership growth
Opportunity to shape culture and develop future leaders
✅ Requirements
5+ years multi-unit District Management experience in foodservice
3+ years restaurant supervisory/management experience (FOH + BOH)
Must be able to work with an office, restaurant, and outside environment.
Must have a flexible schedule including weekends.
Strong P&L, operational, and leadership skills
Excellent coaching, communication, and team-building abilities
Proficiency in Microsoft Word, Excel, PowerPoint
Bilingual (Spanish/English) Preferred
Able to manage multiple projects and timelines
🌟 Why Luna Grill?
We are growing, innovating, and leading fast-casual dining. If you thrive on building culture, coaching talent, and delivering results, you'll feel at home here. Join us and be part of something bigger than a job - a team, a movement, a legacy. 👉 Ready to make an impact? Apply today and start leading the future of Luna Grill!
Luna Grill participates in E-Verify for all positions.
E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.
Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law
Sterile Processing Manager
Business manager job in Redlands, CA
Reportingto the Director of Surgical Services, this position is responsible for the managementof the Sterile Processing Department staff and coordinating the day-to-dayactivities of the Sterile Processing Department. Responsibilities include butare not limited to ensuring established procedures and standards of practiceare followed for decontamination, cleaning, and processing, and ensuresconsistent appropriate sterilization of instrumentation and equipment.
*Ability to meet all job & physical requirements as outlined in job description or as agreed through a work place accommodation.
EDUCATION/TRAINING/EXPERIENCE:
1. High schoolgraduate or equivalent preferred.
2. Bachelor's degreepreferred.
3. Three years ofcentral processing experience required; five years preferred
4. Training in steriletechnique, the care and handling of surgical instruments, and instrumentidentification preferred.
5. Three to fiveyears supervisory experience preferred.
CERTIFICATIONS/LICENSES:
1. CBSPD or HSPA CRCSTcertification.
2. MAB is requiredto be completed on the first day of work. (Grandfathered: existingemployees must complete new requirements by 6/9/2025.)
Import Manager
Business manager job in Long Beach, CA
As the Import Manager of Customs Brokerage Operations, you will be instrumental and responsible for the growth and development of the Customs Brokerage Operations of our Long Beach Branch Office. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices, while progressively growing a team.
KEY RESPONSIBILITIES:
· Oversee the provision of Customs Brokerage services to our customers
· Develop, implement, and continuously enhance all Customs Brokerage policies and procedures
· Provide guidance on U.S. Customs laws, regulations and other requirements to internal teams and external customers
· Map company process flows and continuously review to identify efficiency gains
· Review and monitor all U.S. Customs rejections, requests for information, and other inquiries
· Resolve customs and import compliance issues
· Lead and develop a team of Customs Brokers and Entry Writers
· Stay current with developments and changes in regulations and other government requirements
· Oversee compliance with applicable regulations, other government requirements and company standards
QUALIFICATIONS:
· U.S. Customs Broker License MUST
· 7+ years' experience in Customs Brokerage Operations
· Strong understanding of US Customs and related laws, regulations and requirements
· Results oriented with the drive to grow a customs brokerage operation
· Demonstrated experience with strategic planning initiatives
· Strong analytical skills with a systematic problem-solving approach
· Managerial experience and team building experience is a plus
· Bachelor's degree is strongly recommended for those applying
Senior Manager, Publishing (Games) Temp
Business manager job in Los Angeles, CA
Who We Are
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.
Opportunity
Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on
Invincible VS
and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem.
As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond.
You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role.
Reports: This position will report to Skybound's Senior Director, Publishing (Games)
Responsibilities Include:
Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies.
Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch.
Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction.
Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions.
Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns.
Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints.
Use data and player research to inform marketing decisions and product feedback loops.
Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI.
Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise.
Role Requirements:
6+ years of experience in brand, publishing or product marketing, preferably in the games industry.
Demonstrated success launching and sustaining live digital products or services.
A strategic thinker with hands-on experience turning insights into high-performing campaigns.
Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals.
Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns.
A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision.
Skilled in campaign planning, messaging strategy, and channel coordination.
Game industry experience as both a professional and a player.
Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment.
Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus.
Salary Range: $130,000 - $150,000 USD / Year
Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company.
The salary range listed is just one component of the total compensation package for employees.
Compensation decisions are dependent on the circumstances of each role.
Benefits
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including
The Walking Dead
and
Invincible
.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling
The Walking Dead
video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible
is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.
For more information on our Privacy Policy, visit: ***************************************
Sr. Manager, Digital Customer Platforms
Business manager job in Tustin, CA
Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut.
The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey.
Responsibilities
Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery.
Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications.
Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations.
Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment.
Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution.
Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility.
Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls.
Build platform roadmaps aligned with corporate strategy and evolving customer experience needs.
Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues.
Manage vendor and third-party relationships, ensuring SLA and contract compliance.
Recommend improvements in technology, process, and policy to increase efficiency and platform performance.
Prepare and present reports, status updates, risks, and mitigation plans to senior leadership.
Manage the Digital Customer Experience budget and contribute to project/operational financial planning.
Required Skills & Experience
Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field.
8+ years leading software and web application development for enterprise-grade solutions.
Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best
Strong background in secure web architecture, cloud infrastructure, and digital customer platforms.
Proven experience with SDLC, Agile, Scrum, and modern development practices.
Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred.
5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding.
Strong leadership, communication, analytical, and cross-functional collaboration skills.
Preferred Skills & Experience
Strong decision-making and problem-solving skills in complex technical environments.
Ability to clearly communicate technical concepts to both technical and non-technical stakeholders.
Experience developing technology roadmaps and managing limited resources effectively.
Demonstrated ability to improve processes, efficiency, and platform stability.
Conflict-resolution and mentorship skills; effective working across diverse teams.
Proactive, flexible, and able to operate under pressure while maintaining clarity and focus.
Team-oriented mindset with commitment to exceptional service delivery.
The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit *******************************************************
Who We Are
Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles.
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
Hub Operations Manager-Mandarin Required
Business manager job in Fontana, CA
The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing.
Key Responsibilities
1. Full Hub Operations Management (Inbound / Outbound / Sortation)
Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling.
Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance.
Ensure accurate and efficient sortation processes aligned with operational SLAs.
Adjust labor and workflows based on daily volume fluctuations and operational demands.
2. Workforce & Shift Management (Three-Shift Operation)
Lead three operational shifts and supervise 100+ employees (in-house and outsourced).
Oversee shift scheduling, attendance, labor planning, and performance evaluations.
Maintain strong coordination with staffing vendors to ensure stable labor supply.
3. Daily Floor Management
Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks.
Maintain a safe, organized, and high-performing floor environment.
Resolve operational issues, bottlenecks, and safety concerns promptly.
4. Recruitment, Training & Team Development
Support hiring activities for inbound, sorting, and outbound positions.
Provide training on operational procedures, safety standards, and productivity expectations.
Develop strong shift leadership and foster a high-performance culture.
5. Quality, Accuracy & Continuous Improvement
Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies.
Conduct root cause analyses and implement corrective actions.
Utilize KPIs and operational data to improve efficiency and reduce cost.
6. Cross-Hub Coordination
Coordinate volume balancing, overflow handling, and resource support across hubs.
Align inbound/outbound schedules with transportation teams.
Collaborate with customer support and regional operations to resolve service issues.
7. Safety & Compliance
Enforce OSHA and company safety standards across all operational areas.
Conduct safety audits, incident investigations, and follow-up corrective actions.
Qualifications
Experience:
3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments.
Experience managing large teams (100+ employees), including outsourced workforce.
Prior experience with inbound/outbound dock operations and high-volume sortation preferred.
Skills & Competencies:
Strong leadership, execution, and decision-making under pressure.
Excellent communication and cross-functional coordination skills.
Data-driven mindset with ability to analyze KPIs and drive improvements.
Flexibility to support night shifts, weekends, or rotating schedules.
Preferred:
Experience in last-mile logistics, linehaul operations, or automated sortation systems.
Familiarity with WMS/TMS or scanning/sortation technology.
OSHA certification or related safety training.
Regional Operations Manager - Healthcare
Business manager job in Fountain Valley, CA
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.
Why Join Us?
Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
We will help you grow in your leadership experiences while learning the new value-based care world.
Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
Unlimited PTO and 9 company holidays per year.
Company-paid life insurance.
Hybrid schedule: 4 days in-office, 1 day remote.
Mileage reimbursement for travel between assigned clinic locations.
Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven
Our Mission: to consistently deliver superior care -
Balboa Care
- to every patient with kidney disease.
Core Competencies & Key Responsibilities
Execution & Accountability:
- Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness.
- Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals.
- Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.
- Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement.
Data-driven Decision Making:
- Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance.
- Track patient service metrics, resolve complaints, and enhance customer experience.
Critical Thinking & Proactive Problem Solving:
- Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples.
- Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies.
- Implement best practices for workflow optimization and standardization across clinic locations.
Leadership & Team Development:
- Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth.
- Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.
- Establish and reinforce performance standards, ensuring alignment with organizational expectations.
Relationship Building & Influence:
- Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives.
- Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement.
- Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment.
- Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability.
Preferred Qualifications:
· Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
· 5+ years of operations management experience in a multi-site healthcare setting.
· Proven track record of achieving operational goals through data-driven decision making.
· Exceptional leadership and team development skills.
· Strong communication and relationship-building abilities with physicians and cross-functional teams.
· Experience with performance dashboards, metrics tracking, and process improvement initiatives.
· Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.
Required Qualifications:
Bachelor's Degree in Health Administration, Business Administration, or a related field.
5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice.
Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements.
Proficiency in Excel and reporting platforms for tracking and improving performance metrics.
Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units.
Valid driver's license to travel between sites as required.
Preferred Qualifications:
Experience with EPIC or similar electronic medical record systems.
Lean Six Sigma or process improvement certification.
Experience in a fast-growing, multi-clinic healthcare organization.
Bilingual (English/Spanish) is a plus.
Work Environment & Additional Considerations:
Hybrid schedule: 4 days in office, 1 day remote.
Mileage reimbursement for travel between assigned locations.
Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary.
Background check required.
This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!
This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.
Language Skills
While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.
Vision Requirements
Vision requirements include close vision, ability to adjust focus, and see color.
Physical Demands
Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.
Work Environment
Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.
About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).
*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
General Manager
Business manager job in Dana Point, CA
Job Title: General Manager
Department: Executive Office
Supervision Exercised: Hotel Department Heads
Supervision Received: VP of Operations
The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.
MINIMUM REQUIREMENTS
Education
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
High school diploma or equivalent with extensive hospitality management experience considered.
Experience
Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.
Proven success in hotel operations, sales, financial performance, and team leadership.
Experience with branded hotel systems and compliance standards preferred.
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Strong leadership, organizational, and interpersonal skills.
Excellent financial management, forecasting, and analytical abilities.
Proven ability to drive sales initiatives and maintain key client relationships.
Strong communication and presentation skills, both verbal and written.
Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.
Demonstrated ability to foster teamwork and uphold service and brand standards.
JOB DUTIES
Leadership & Operations
Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.
Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.
Conduct daily property tours of operational departments, addressing issues proactively through department heads.
Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.
Participate in Manager-on-Duty (MOD) coverage as scheduled.
Ensure all departments adhere to established productivity levels and checkbook accounting procedures.
Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.
Maintain procedures for handling the hotel safe and conduct monthly safe audits.
Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.
Financial Management
Meet all financial review deadlines and corporate reporting requirements.
Conduct monthly financial reviews with department managers and supervisors.
Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.
Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.
Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.
Conduct monthly credit meetings and actively participate in hotel credit and collection policies.
Sales & Revenue Generation
Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals.
Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships.
Meet with on-site contacts and clients regularly to support ongoing business development and retention.
Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned.
Talent Development & Compliance
Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions.
Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures.
Provide development opportunities through training, mentorship, and participation in corporate training programs.
Ensure service and brand standard training occurs regularly in each department.
Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement.
Ensure fair and equitable treatment of all employees in accordance with company and brand policies.
Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance.
Guest Relations & Property Standards
Maintain a strong presence throughout the property, building relationships with guests, associates, and clients.
Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections.
Ensure training and accountability for guest service excellence across all departments.
Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy.
Additional Responsibilities
Complete required corporate training modules and certifications as assigned.
Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Business manager job in Carson, CA
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
Division Manager
Business manager job in Torrance, CA
A True Growth Opportunity
CAM Property Services is scaling from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to leave a lasting impact.
Role
The Landscape Division Manager role is designed for leaders who have run large commercial landscape operations and want a broader, multi-branch role. The Division Manager oversees landscape crews, enhancements, irrigation programs, and a team of supervisors.
Responsibilities
• P&L ownership, margin management, routing
• Lead supervisors and field teams
• Oversee crews throughout CAM's Southern and Central California footprint
• Optimize routes and schedules using Aspire CRM
• Oversee fleet, equipment readiness, and maintenance
• Manage enhancements and proposals with BD
• Enforce quality standards and safety protocols
• Landscape services production leadership
• Support Mercury Constellation workforce advancement
• Conduct client walks and operational reviews
Success Measures
• Margin improvement
• Route efficiency
• Equipment uptime
• Client retention
• Quality and safety performance
Ideal background:
Landscape Branch Manager or Operations Manager seeking a larger platform.
Compensation
• Base salary from $90,000 per year
• Annual bonus plan based on operational improvements in gross profit and margins
• Company vehicle, fuel card and maintenance
• Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of ownership, accountability and strategic impact so that we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
General Manager
Business manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
★★ ★日本語版の履歴書及び職務経歴書(PDF式)を送付して下さい★★★
General Manager, Beacon
Business manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.