Operations Specialist jobs at CACI International - 1928 jobs
AI Specialist
Zendesk Group 4.6
San Francisco, CA jobs
## **Job Description**As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you'll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to our customers within the EMC segment in the AMER region.**Main Responsibilities**Sales Goal Achievement:* Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.* Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.Customer Engagement:* Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.* Lead and support on all approved AI POC's. Helping customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.* Close collaboration with the AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.* Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.AI Sales Enablement:* Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI-related engagements.* You'll have ownership for enablement initiatives across an assigned territory. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.People Skills:* A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership* Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution.* The ability to work as part of a large deal pursuit team. Utilising your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate.Product:* In-depth practical knowledge and understanding of the AI Agent portfolio, with an ability to build and present demo's, tailored to each customers specific needs.* In-depth knowledge of artificial intelligence technologies and their practical application to enhance both customer and agent experiences in contact centres.**Requirements*** Proven experience in a quota-carrying sales role. A focus on Conversational AI solutions or the CX space is preferable.* Results-oriented with a track record of meeting or exceeding sales targets* Excellent communication and interpersonal skills* Willingness to travel as needed* Experience in an overlay AE/co-sell role is preferable If you have a demonstrated history of meeting sales targets, are excited by AI and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application.The US annualized OTE (On Target Earnings) range for this position is $226,000.00-$340,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
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$86k-129k yearly est. 4d ago
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Valuation & Growth Analytics Specialist
Google Inc. 4.8
Mountain View, CA jobs
A leading tech company in Mountain View is seeking a Customer Value Analyst to influence business strategy through financial modeling and data analytics. The role requires expertise in data analysis and experience in machine learning. You will be responsible for delivering insights on key initiatives, collaborating with cross-functional teams, and supporting strategic decisions. Competitive salary range is $117,000-$167,000 plus bonus and equity.
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$117k-167k yearly 2d ago
Senior Business Process Specialist - Biospecimen
Concord 4.2
San Jose, CA jobs
Location: Bay Area, CA (On-site). This role will require traveling to the Santa Clara and Tucson offices.
Employment Type: Contract (W-2 Hourly or C2C).
Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $75/hr W-2 Hourly.
About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
About the Role
We are seeking an experienced Process & Business Analyst with strong biospecimen management expertise to support the implementation and strategic adoption of a new Biospecimen Acquisition and Management platform across global molecular diagnostics teams.
This role requires someone who is comfortable engaging with senior leadership, can operate strategically, and is also able to get hands-on with process design, requirements gathering, documentation, change management, and stakeholder alignment. You will play a critical role in shaping how this new tool is used across the organization and influencing ownership and workflows moving forward.
Candidates must have
hands-on, inside-the-lab experience.
Key Responsibilities
Own end-to-end biospecimen acquisition, data management, and/or biorepository management activities.
Collaborate across global teams to ensure biological material needs are clearly defined, documented, communicated, and met.
Work closely with stakeholders, including Procurement, Legal, Safety, Quality, and Imports/Exports.
Participate in internal and external project meetings and provide regular updates.
Maintain compliance with biospecimen processes and ensure accurate documentation.
Manage information in validated Laboratory Information Management Systems (LIMS) in alignment with GxP standards.
Identify and manage project issues, risks, and changing priorities.
Support audit readiness for Safety, Quality, and Regulatory requirements.
Leverage scientific expertise to influence decisions affecting project deliverables.
Provide guidance, mentorship, and training to junior team members.
Key Task Areas
Biospecimen Acquisition:
Design, plan, and implement moderately complex sample acquisition strategies.
Develop collection contracts and scopes of work.
Monitor acquisition progress, resolve discrepancies, and maintain documentation.
Ensure compliance with GCP, GLP, quality standards, and ethical regulations.
Data Management:
Manage biospecimen data transfers, entry, review, validation, and consistency checks.
Work within validated databases, ensuring accuracy and adherence to standards.
Collaborate on data standardization initiatives.
Act as a power user for key IT systems and support LIMS change cycles.
Biorepository Management:
Oversee biological material processing, shipment, inventory, discrepancies, and retrievals.
Lead planning and execution of biorepository projects.
Ensure compliance with permitting, import/export, and safety requirements.
Qualifications
5+ years of experience in biospecimen acquisition, biobanking, clinical trial management, interfacing with stakeholders, and/or project management.
Bachelor's degree in a biological discipline or related field. A Master's degree in a biological discipline is highly desired.
Experience in research, diagnostics, pharmaceutical, CRO, or medical device industry.
Experience in the use of LIMS or other validated systems.
Prior data management experience in the diagnostics, pharmaceutical, or medical device industry preferred.
Experience with GLP/GCP requirements and awareness of the ethical considerations for the use of biological samples
Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area
Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.
Good organizational, written, and verbal communication skills, including excellent data handling skills, meticulous, proficient with MS Office and Google suite.
Experience in handling biological specimens & willingness to work with potentially infectious biological material.
Knowledge and skill in inventory management.
Must be able to lift 30lbs, work in a cold environment with limited daylight, stand for long periods of time, and climb ladders.
What We Offer (W2 Employment)
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
$60-75 hourly 4d ago
Senior Business Process Specialist - Biospecimen
Concord 4.2
Santa Rosa, CA jobs
Location: Bay Area, CA (On-site). This role will require traveling to the Santa Clara and Tucson offices.
Employment Type: Contract (W-2 Hourly or C2C).
Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $75/hr W-2 Hourly.
About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
About the Role
We are seeking an experienced Process & Business Analyst with strong biospecimen management expertise to support the implementation and strategic adoption of a new Biospecimen Acquisition and Management platform across global molecular diagnostics teams.
This role requires someone who is comfortable engaging with senior leadership, can operate strategically, and is also able to get hands-on with process design, requirements gathering, documentation, change management, and stakeholder alignment. You will play a critical role in shaping how this new tool is used across the organization and influencing ownership and workflows moving forward.
Candidates must have
hands-on, inside-the-lab experience.
Key Responsibilities
Own end-to-end biospecimen acquisition, data management, and/or biorepository management activities.
Collaborate across global teams to ensure biological material needs are clearly defined, documented, communicated, and met.
Work closely with stakeholders, including Procurement, Legal, Safety, Quality, and Imports/Exports.
Participate in internal and external project meetings and provide regular updates.
Maintain compliance with biospecimen processes and ensure accurate documentation.
Manage information in validated Laboratory Information Management Systems (LIMS) in alignment with GxP standards.
Identify and manage project issues, risks, and changing priorities.
Support audit readiness for Safety, Quality, and Regulatory requirements.
Leverage scientific expertise to influence decisions affecting project deliverables.
Provide guidance, mentorship, and training to junior team members.
Key Task Areas
Biospecimen Acquisition:
Design, plan, and implement moderately complex sample acquisition strategies.
Develop collection contracts and scopes of work.
Monitor acquisition progress, resolve discrepancies, and maintain documentation.
Ensure compliance with GCP, GLP, quality standards, and ethical regulations.
Data Management:
Manage biospecimen data transfers, entry, review, validation, and consistency checks.
Work within validated databases, ensuring accuracy and adherence to standards.
Collaborate on data standardization initiatives.
Act as a power user for key IT systems and support LIMS change cycles.
Biorepository Management:
Oversee biological material processing, shipment, inventory, discrepancies, and retrievals.
Lead planning and execution of biorepository projects.
Ensure compliance with permitting, import/export, and safety requirements.
Qualifications
5+ years of experience in biospecimen acquisition, biobanking, clinical trial management, interfacing with stakeholders, and/or project management.
Bachelor's degree in a biological discipline or related field. A Master's degree in a biological discipline is highly desired.
Experience in research, diagnostics, pharmaceutical, CRO, or medical device industry.
Experience in the use of LIMS or other validated systems.
Prior data management experience in the diagnostics, pharmaceutical, or medical device industry preferred.
Experience with GLP/GCP requirements and awareness of the ethical considerations for the use of biological samples
Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area
Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.
Good organizational, written, and verbal communication skills, including excellent data handling skills, meticulous, proficient with MS Office and Google suite.
Experience in handling biological specimens & willingness to work with potentially infectious biological material.
Knowledge and skill in inventory management.
Must be able to lift 30lbs, work in a cold environment with limited daylight, stand for long periods of time, and climb ladders.
What We Offer (W2 Employment)
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
$60-75 hourly 4d ago
Senior Business Process Specialist - Biospecimen
Concord 4.2
San Francisco, CA jobs
Location: Bay Area, CA (On-site). This role will require traveling to the Santa Clara and Tucson offices.
Employment Type: Contract (W-2 Hourly or C2C).
Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $75/hr W-2 Hourly.
About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
About the Role
We are seeking an experienced Process & Business Analyst with strong biospecimen management expertise to support the implementation and strategic adoption of a new Biospecimen Acquisition and Management platform across global molecular diagnostics teams.
This role requires someone who is comfortable engaging with senior leadership, can operate strategically, and is also able to get hands-on with process design, requirements gathering, documentation, change management, and stakeholder alignment. You will play a critical role in shaping how this new tool is used across the organization and influencing ownership and workflows moving forward.
Candidates must have
hands-on, inside-the-lab experience.
Key Responsibilities
Own end-to-end biospecimen acquisition, data management, and/or biorepository management activities.
Collaborate across global teams to ensure biological material needs are clearly defined, documented, communicated, and met.
Work closely with stakeholders, including Procurement, Legal, Safety, Quality, and Imports/Exports.
Participate in internal and external project meetings and provide regular updates.
Maintain compliance with biospecimen processes and ensure accurate documentation.
Manage information in validated Laboratory Information Management Systems (LIMS) in alignment with GxP standards.
Identify and manage project issues, risks, and changing priorities.
Support audit readiness for Safety, Quality, and Regulatory requirements.
Leverage scientific expertise to influence decisions affecting project deliverables.
Provide guidance, mentorship, and training to junior team members.
Key Task Areas
Biospecimen Acquisition:
Design, plan, and implement moderately complex sample acquisition strategies.
Develop collection contracts and scopes of work.
Monitor acquisition progress, resolve discrepancies, and maintain documentation.
Ensure compliance with GCP, GLP, quality standards, and ethical regulations.
Data Management:
Manage biospecimen data transfers, entry, review, validation, and consistency checks.
Work within validated databases, ensuring accuracy and adherence to standards.
Collaborate on data standardization initiatives.
Act as a power user for key IT systems and support LIMS change cycles.
Biorepository Management:
Oversee biological material processing, shipment, inventory, discrepancies, and retrievals.
Lead planning and execution of biorepository projects.
Ensure compliance with permitting, import/export, and safety requirements.
Qualifications
5+ years of experience in biospecimen acquisition, biobanking, clinical trial management, interfacing with stakeholders, and/or project management.
Bachelor's degree in a biological discipline or related field. A Master's degree in a biological discipline is highly desired.
Experience in research, diagnostics, pharmaceutical, CRO, or medical device industry.
Experience in the use of LIMS or other validated systems.
Prior data management experience in the diagnostics, pharmaceutical, or medical device industry preferred.
Experience with GLP/GCP requirements and awareness of the ethical considerations for the use of biological samples
Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area
Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.
Good organizational, written, and verbal communication skills, including excellent data handling skills, meticulous, proficient with MS Office and Google suite.
Experience in handling biological specimens & willingness to work with potentially infectious biological material.
Knowledge and skill in inventory management.
Must be able to lift 30lbs, work in a cold environment with limited daylight, stand for long periods of time, and climb ladders.
What We Offer (W2 Employment)
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
$60-75 hourly 4d ago
Business Operations Specialist - Bilingual in Mandarin Preferred
Axon Us Corporation 4.5
New York, NY jobs
We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply!
About Us
Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence.
About the Position
Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operationsspecialist.
Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations.
This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry.
Key Responsibilities
Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations.
Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels.
Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency.
Project Participation: Support and complete special projects and innovative initiatives as assigned.
Qualifications
Bachelor's degree
Excellent verbal and written communication skills
Strong collaboration, problem-solving, and negotiation abilities
Results-driven, with the ability to work cross-functionally to meet goals
Detail-oriented self-starter
Able to work under pressure
Creative thinker with a willingness to share new ideas
Preferred Qualifications
Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations
Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms)
Proficiency in Microsoft Excel and data visualization tools
Fluency in Mandarin is a plus
Location: Onsite in Manhattan, NYC
Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set)
Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)
$50k yearly 3d ago
Senior Business Process Specialist - Biospecimen
Concord 4.2
Fremont, CA jobs
Location: Bay Area, CA (On-site). This role will require traveling to the Santa Clara and Tucson offices.
Employment Type: Contract (W-2 Hourly or C2C).
Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $75/hr W-2 Hourly.
About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
About the Role
We are seeking an experienced Process & Business Analyst with strong biospecimen management expertise to support the implementation and strategic adoption of a new Biospecimen Acquisition and Management platform across global molecular diagnostics teams.
This role requires someone who is comfortable engaging with senior leadership, can operate strategically, and is also able to get hands-on with process design, requirements gathering, documentation, change management, and stakeholder alignment. You will play a critical role in shaping how this new tool is used across the organization and influencing ownership and workflows moving forward.
Candidates must have
hands-on, inside-the-lab experience.
Key Responsibilities
Own end-to-end biospecimen acquisition, data management, and/or biorepository management activities.
Collaborate across global teams to ensure biological material needs are clearly defined, documented, communicated, and met.
Work closely with stakeholders, including Procurement, Legal, Safety, Quality, and Imports/Exports.
Participate in internal and external project meetings and provide regular updates.
Maintain compliance with biospecimen processes and ensure accurate documentation.
Manage information in validated Laboratory Information Management Systems (LIMS) in alignment with GxP standards.
Identify and manage project issues, risks, and changing priorities.
Support audit readiness for Safety, Quality, and Regulatory requirements.
Leverage scientific expertise to influence decisions affecting project deliverables.
Provide guidance, mentorship, and training to junior team members.
Key Task Areas
Biospecimen Acquisition:
Design, plan, and implement moderately complex sample acquisition strategies.
Develop collection contracts and scopes of work.
Monitor acquisition progress, resolve discrepancies, and maintain documentation.
Ensure compliance with GCP, GLP, quality standards, and ethical regulations.
Data Management:
Manage biospecimen data transfers, entry, review, validation, and consistency checks.
Work within validated databases, ensuring accuracy and adherence to standards.
Collaborate on data standardization initiatives.
Act as a power user for key IT systems and support LIMS change cycles.
Biorepository Management:
Oversee biological material processing, shipment, inventory, discrepancies, and retrievals.
Lead planning and execution of biorepository projects.
Ensure compliance with permitting, import/export, and safety requirements.
Qualifications
5+ years of experience in biospecimen acquisition, biobanking, clinical trial management, interfacing with stakeholders, and/or project management.
Bachelor's degree in a biological discipline or related field. A Master's degree in a biological discipline is highly desired.
Experience in research, diagnostics, pharmaceutical, CRO, or medical device industry.
Experience in the use of LIMS or other validated systems.
Prior data management experience in the diagnostics, pharmaceutical, or medical device industry preferred.
Experience with GLP/GCP requirements and awareness of the ethical considerations for the use of biological samples
Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area
Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.
Good organizational, written, and verbal communication skills, including excellent data handling skills, meticulous, proficient with MS Office and Google suite.
Experience in handling biological specimens & willingness to work with potentially infectious biological material.
Knowledge and skill in inventory management.
Must be able to lift 30lbs, work in a cold environment with limited daylight, stand for long periods of time, and climb ladders.
What We Offer (W2 Employment)
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
$60-75 hourly 4d ago
Sr Specialist, Gov't Bid
Canon U.S.A., Inc. 4.6
Washington, DC jobs
Company Canon U.S.A., Inc. Requisition ID 33248 Category Administrative/Clerical Type Full-Time Workstyle Hybrid About the Role Canon is seeking an experienced Senior Government Bid Specialist to lead the preparation, coordination, and submission of competitive and compliant proposals in response to federal government solicitations (RFPs, RFIs, RFQs). The ideal candidate will have extensive knowledge of the government procurement process, strong project management skills, and the ability to develop winning strategies in collaboration with internal and external stakeholders.
Your Impact
Key Responsibilites:
-
Analyze government solicitations and manage the end-to-end bid response process.
-
Develop and maintain proposal schedules, outlines, compliance matrices, and response templates.
-
Collaborate with cross-functional teams (sales, pricing, contracts, legal, technical, etc.) to gather input and write compelling, compliant content.
-
Conduct final quality assurance checks to ensure submissions meet all requirements and deadlines.
-
Maintain and update bid libraries, templates, and past performance documentation.
-
Track and manage multiple simultaneous bid efforts under tight deadlines.
-
Interface with contracting officers and procurement officials when clarification is needed.
-
Provide strategic input during proposal reviews (e.g., color team reviews).
-
Support post-submission activities, including best-and-final offers, clarifications, and award debriefings.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field.
5 years of related experience.
Experience, including three years as a Government Bid Specialist at the GMD.
Must have extensive knowledge of procurement rules and regulations within the scope of his/her Bid Specialist responsibilities and be able to identify clauses missing from a solicitation.
Excellent verbal and written communication skills are required as is the ability to work under pressure and adhere to all deadline requirements.
Must be proficient in MS Office/Good Workspace and database applications.
We are providing the anticipated base salary range for this role: $$76,150-$ 114,040 annually
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#li-rb-#pm19
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$76.2k-114k yearly 2d ago
Sr Specialist, Gov't Bid
Canon U.S.A., Inc. 4.6
Melville, NY jobs
Company Canon U.S.A., Inc. Requisition ID 33248 Category Administrative/Clerical Type Full-Time Workstyle Hybrid About the Role Canon is seeking an experienced Senior Government Bid Specialist to lead the preparation, coordination, and submission of competitive and compliant proposals in response to federal government solicitations (RFPs, RFIs, RFQs). The ideal candidate will have extensive knowledge of the government procurement process, strong project management skills, and the ability to develop winning strategies in collaboration with internal and external stakeholders.
Your Impact
Key Responsibilites:
-
Analyze government solicitations and manage the end-to-end bid response process.
-
Develop and maintain proposal schedules, outlines, compliance matrices, and response templates.
-
Collaborate with cross-functional teams (sales, pricing, contracts, legal, technical, etc.) to gather input and write compelling, compliant content.
-
Conduct final quality assurance checks to ensure submissions meet all requirements and deadlines.
-
Maintain and update bid libraries, templates, and past performance documentation.
-
Track and manage multiple simultaneous bid efforts under tight deadlines.
-
Interface with contracting officers and procurement officials when clarification is needed.
-
Provide strategic input during proposal reviews (e.g., color team reviews).
-
Support post-submission activities, including best-and-final offers, clarifications, and award debriefings.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field.
5 years of related experience.
Experience, including three years as a Government Bid Specialist at the GMD.
Must have extensive knowledge of procurement rules and regulations within the scope of his/her Bid Specialist responsibilities and be able to identify clauses missing from a solicitation.
Excellent verbal and written communication skills are required as is the ability to work under pressure and adhere to all deadline requirements.
Must be proficient in MS Office/Good Workspace and database applications.
We are providing the anticipated base salary range for this role: $$76,150-$ 114,040 annually
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#li-rb-#pm19
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$76.2k-114k yearly 2d ago
Warranty Operations Associate
Connection 4.2
Merrimack, NH jobs
We're hiring: Warranty Operations Associate:
Are you ready to make an impact in Software License, Cloud, Activations, and Warranty operations? Join our fast-paced, high-volume team and help drive seamless administrative and purchasing processes. You'll report directly to the Supervisor of Software & Warranty Operations and collaborate with a dedicated group of professionals.
What you'll do:
Support vendor lifecycle operations and ensure compliance
Assist with purchasing, audit purchase orders, and maintain internal controls
Manage queues, orders, returns, activations, and registrations (SLAs)
Activate and register customer purchases, track deliverables, and support revenue recognition
Build strong relationships with vendors and suppliers
You'll thrive if you:
Are detail-oriented with excellent written & verbal communication skills
Are proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, Visio, SharePoint)
Handle confidential information with professionalism
Bring a problem-solving mindset and drive process improvements
Understand Cloud/Software/Activations/Warranty basics and can coach teammates
Work independently, prioritize well, and meet service levels
Additional Information:
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".
$32k-43k yearly est. 5d ago
Sr Specialist, Gov't Bid
Canon U.S.A., Inc. 4.6
Arlington, VA jobs
Company Canon U.S.A., Inc. Requisition ID 33248 Category Administrative/Clerical Type Full-Time Workstyle Hybrid About the Role Canon is seeking an experienced Senior Government Bid Specialist to lead the preparation, coordination, and submission of competitive and compliant proposals in response to federal government solicitations (RFPs, RFIs, RFQs). The ideal candidate will have extensive knowledge of the government procurement process, strong project management skills, and the ability to develop winning strategies in collaboration with internal and external stakeholders.
Your Impact
Key Responsibilites:
-
Analyze government solicitations and manage the end-to-end bid response process.
-
Develop and maintain proposal schedules, outlines, compliance matrices, and response templates.
-
Collaborate with cross-functional teams (sales, pricing, contracts, legal, technical, etc.) to gather input and write compelling, compliant content.
-
Conduct final quality assurance checks to ensure submissions meet all requirements and deadlines.
-
Maintain and update bid libraries, templates, and past performance documentation.
-
Track and manage multiple simultaneous bid efforts under tight deadlines.
-
Interface with contracting officers and procurement officials when clarification is needed.
-
Provide strategic input during proposal reviews (e.g., color team reviews).
-
Support post-submission activities, including best-and-final offers, clarifications, and award debriefings.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field.
5 years of related experience.
Experience, including three years as a Government Bid Specialist at the GMD.
Must have extensive knowledge of procurement rules and regulations within the scope of his/her Bid Specialist responsibilities and be able to identify clauses missing from a solicitation.
Excellent verbal and written communication skills are required as is the ability to work under pressure and adhere to all deadline requirements.
Must be proficient in MS Office/Good Workspace and database applications.
We are providing the anticipated base salary range for this role: $$76,150-$ 114,040 annually
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#li-rb-#pm19
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$76.2k-114k yearly 2d ago
Technical Specialist - Triage Operations
Perennial Resources International 4.1
Orangeburg, NY jobs
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 4d ago
Customer Operations Lead Specialist
Sita 4.8
Atlanta, GA jobs
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
A Senior Customer OperationsSpecialist proactively manages the performance of the customer contract post-delivery by defining and executing a customer operation success plan.
Being part of the customer-facing account team, the role of the Senior Customer OperationsSpecialist is to support with all aspects related to the performance of the services towards delivering customer commitments, doing proactive performance analysis, providing insights into customer operations and ensuring customer satisfaction.
WHAT YOU WILL DO
Working hand in hand with the customer facing account team to oversee the delivery and technical performance of services.
Perform regular customer service reviews and support the customer account team in the executive reviews and plans.
Develop customer intimacy, build knowledge of the customer and ensure this knowledge is shared and kept updated for all back-office functions.
Maintain a deep understanding of the company's products and services to provide accurate support.
Stay updated on product updates, features, and common issues to assist customers effectively, and ensure customers are kept at the latest level of release
Identify and manage customer change requests.
Identify and escalate technical issues requiring higher-level support or specialized teams
Follow up with customers to ensure their issues are resolved and satisfaction is achieved
Collaborate with other departments to resolve customer issues and share feedback with the customer-facing team
Strive to deliver exceptional customer service, ensuring a positive experience for every interaction
Supervise and manage the change management and problem management processes
Qualifications
WHO YOU ARE
A bachelor's degree in a relevant field such as Business Administration, Information Technology, Customer Service Management, or another related discipline.
4-7 years' experience in working in B2B customer-facing roles related to technology services.
Experience in working in ITIL-based Service Management with Exposure to incident, change and problem management processes.
Experience in timely coordination and collaboration across multiple departments and managing stakeholder communications including presentation skills.
Hands-on experience with CRM systems and familiarity with ticketing systems.
Customer focused mindset with solid skills in conflict management, critical thinking and adaptability with the changing circumstances.
Good command of English language skills.
Experience in performing data analysis is a definite advantage.
Experience with technology services for the aviation industry is a plus.
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your customers' needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of well-being needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
"Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
If you have a disability and you believe you need a reasonable accommodation, please email
. This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online."
Pay Transparency Nondiscrimination Provision
$60k-100k yearly est. 2d ago
Administrative Operations Specialist
Konica Minolta Business Solutions 3.8
Ramsey, NJ jobs
Konica Minolta currently has an exciting opportunity for an Admin Ops Specialist!
Provide timely and accurate order processing, aftermarket billing, and customer support for locally processed sales and service transactions. Also serve as local administrative interface for centrally processed (Windsor) transactions. Ensure sales and service transactions are processed within the parameters of Company operating policies.
Responsibilities
Enter, track, and schedule delivery for all orders processed within the assigned Branch(es)
Ensure that all order and contract paperwork is in compliance with Company policies and procedures
Set-up and maintain all master data records for customers processed within assigned branch(es)
Review and pre-edit orders to be submitted to the National Account Customer Care Center
Set-up maintenance contracts for assigned customers and execute all related billing functions (including specialized invoice generation, backup meter collection, invoice corrections, etc.)
Review and monitor lease fundings and follow-up as needed to ensure Konica Minolta is paid as quickly as possible
Maintain customer access to MyKMBS.com as required
Respond to customer inquiries
Assist Branch personnel with Administrative issues
Perform general office support functions as required
Qualifications
High School diploma or higher educational degree required
Intermediate level knowledge of Microsoft Excel and Word
Strong communication skills
Ability to multi-task and work effectively in a high stress environment
Experience with SAP or demonstrated experience to learn SAP or similar systems
Related industry experience preferred
About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
$62k-96k yearly est. 2d ago
Sr Specialist, Media Sols
Canon U.S.A., Inc. 4.6
Boca Raton, FL jobs
Company Canon U.S.A., Inc. Requisition ID 33887 Category Product Support Type Full-Time Workstyle Full-Time On Site About the Role The Senior Specialist is responsible for demonstrating, testing, and supporting high-end printing press solutions. This role supports pre-sales and post-sales activities by producing high-quality print samples, showcasing press capabilities, and working closely with sales, marketing, and professional services teams to deliver optimal customer solutions.
This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.
Your Impact
-
- Operate continuous-feed and production printing presses to produce customer print samples.
- Load media, configure printer settings, and set print requirements based on customer specifications.
- Demonstrate press capabilities, workflows, and output quality to large commercial customers.
- Perform basic color analysis, print quality checks, and performance evaluations across multiple media types.
- Support pre-sales and post-sales activities by preparing test files, samples, and demonstrations.
- Correct or create impositions and layouts for commercial print environments.
- Utilize color management tools such as Enfocus PitStop or similar software for file preparation and color corrections.
- Work with network print servers and RIP systems to manage print workflows.
- Record data and results accurately in electronic based systems.
- Maintain printing presses and related equipment for optimal performance.
- Ensure strict adherence to safety guidelines and maintain a clean, organized work environment.
- Collaborate with sales, marketing, and professional service teams to deliver the best customer solutions.
- Effectively multitask and adapt to changing priorities in fast-paced environments
Color Specific:
- Creates ICC Color Profiles.
- Corrects or creates Impositions and Layout requirements in TDM or Commercial print environments.
- Supports customers with advanced color workflow issues.
About You: The Skills & Expertise You Bring
- 3-5 years of relevant commercial printing experience, including offset, inkjet, or toner-based printing.
- Experience supporting pre-sales and/or post-sales activities in production print environments preferred.
- Strong understanding of four-color process printing theory.
- Proficiency with Adobe Creative Suite in color-critical printing environments.
- Experience with Enfocus PitStop or similar color management tools.
- Knowledge of media characteristics.
- Familiarity with network print servers and RIP platforms.
Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. Experience in printing pre-sales/post-sales support in office and/or production environments preferred.
Media: Knowledge of MSDS. Knowledge of industry requirements for printing in TDM and commercial printing. Knowledge of media manufacturing as it relates to paper for printing.
Color: Offset, Inkjet or toner printing experience, Adobe Creative Suite experience in color printing environments, Enfocus PitStop experience or similar color management tools for file and color corrections. Knowledge of the theory of four color process printing, ability to explain the theory. Network print server platform and RIP experience. Advanced in Microsoft office products Excel, Word and Power Point. Media characteristic and manufacturing understanding. n/a Must be able to lift heavy paper cartons up to 50lbs. and move rolls of paper.
We are providing the anticipated base salary range for this role: $76,150-$114,000 annually
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#li-rb1 #pm19
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$76.2k-114k yearly 2d ago
Sales Strategy & Operations - Government and Education
Openai 4.2
San Francisco, CA jobs
About the team
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission.
This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.
In this role, you'll:
Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans
Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
Partner closely with technical teams to implement processes systematically.
Work closely with the data team to ensure data accuracy and availability for revenue-related activities.
You might thrive in this role if you have:
7+ years experience in revenue operations or strategy at a high-growth, technology company
Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector
Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international)
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Experience building territories, comp plans, and setting quotas for GTM teams
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$84k-127k yearly est. 1d ago
Professional Services Specialist
Konica Minolta Business Solutions 3.8
Los Angeles, CA jobs
Exciting Opportunity to work with a great team as a Professional Services Specialist
***This a Remote LOCAL role (Local to LA)***
The objective of the Professional Services Specialist (PSS) is to deploy technology solutions for clients and to ensure the growth of the business through effective delivery of professional services. The Professional Services Specialist (PSS) will help grow and expand the breadth and depth of solutions delivered to clients.
The Professional Services Specialist (PSS) provides support with a focus on basic level complexity tasks and functions associated with the project. The Professional Services Specialist (PSS) provides technical support and assistance to the enterprise for project issues with a basic level of complexity.
Responsibilities
Deliver professional services with a focus on:
Client satisfaction
Quality
Technical excellence
Perform end user project support primarily relating to the desktop and mobile communications
Perform basic level network diagnostics and repairs as directed
Develop Subject Matter Expertise in focused area(s) as local team, market and regional needs dictate.
Professionally document all work performed and submit accurate timecards on a daily basis
Assist other team member in maintaining accurate and up to date documentation of client's network environment and supporting material that ensures consistent quality remote support by any member of the Professional Service Delivery Team
Project Deployment
Work with assigned project leads and Project managers, working assigned tasks and within defined project scope and milestones to ensure the successful deployment of IT projects for our clients
Work with other team members to identify new revenue opportunities, primarily via projects
Respond to communications from team members within timelines established by Konica Minolta's communications standards
Timely escalation of issues that prevents the PSS from performing the above job functions.
Key Performance Metrics
88% billed utilization / 95% effective
Project quality (time/budget/quality)
Internal/External Contacts:
Daily interaction with team members and a variety of clients. The PSS works closely with IT service consultants, field engineers, project managers, subject matter experts, and market directors to ensure client satisfaction expectations are met.
Qualifications
High School Diploma or equivalent required, Bachelor's Degree preferred
Preferred are the following industry certifications:
- Microsoft Technology Associate (MTA)
- CompTIA A+
- MCTS/MCP Windows 7 or above
Minimum of 2 years of experience supporting and installing Windows Desktop operating systems (Windows XP and above)
Server/network administration experience is a plus (Windows Server 2003 and above)
Advanced knowledge and proven record deploying and supporting Microsoft Office applications (Office 2007 and above)
Basic understanding of Firewall appliances and services (Cisco ASA and/or SonicWall NexGen models highly preferred). Support experience considered a plus.
Basic understanding of the following protocols and networking services: TCP/IP, DNS, DHCP, Layer 2 Switching.
Understanding of and practical deployment experience of Client Mobile messaging devices including Blackberry, iPhone, Android handhelds and Tablets is a plus.
Basic understanding of and practical entry level support experience of Backup processes, software and hardware
Basic understanding of WLAN, security concepts
Additional technical competencies per discipline
Proven troubleshooting and diagnostic skills
Ability to communicate with users over the phone and provide remote support and using a variety of remote support tools
Must be a detail-oriented self-starter - function autonomously, with minimal supervision
Strong team player
Excellent verbal and written communication skills. Able to explain technical issues in clear and understandable language
Strong customer service orientation
Demonstrated dedication to consistent quality
#LI-HW1
About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
$39k-56k yearly est. 2d ago
Renewal & Growth Specialist
Deltek, Inc. 4.8
Herndon, VA jobs
16-Dec-2025
Renewal & Growth Specialist
US Herndon, VA, US Herndon, VA-Hybrid, US Remote, US Tampa, FL
10640BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Business Summary
The Deltek Customer Success team plays a key role in helping our customers maximize the value for their solutions. As a member of our team, you are the customer's advocate to help them find answers to their questions and support the renewal and growth of their business. If you thrive in a collaborative environment, where learning and development are encouraged, consider Deltek as the next step in your career.
Position Responsibilities
Day to day responsibilities for the Renewal & Growth Specialist (R&G Specialist) may include, but are not limited to:
* Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk
* Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including as upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals
* Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers' evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing
* Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquires
* Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration
* Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action
* Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management
* Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system
Skills:
* Ability to effectively communicate and build trusting internal and external relationships with a best in class, customer-oriented approach
* Ability to manage multiple accounts, deadlines, and demands, and provide accurate, timely deliverables in a fast-paced environment
* Ability to accurately forecast and manage pipeline on a monthly and quarterly basis
* Ability to analyze and anticipate needs, applying flexibility to adapt to changes, growth opportunities, or risks
* Ability to identify and apply creative solutions to problems
* Ability to effectively use Microsoft Excel, Outlook and CRM systems
* Ability to learn and apply strong product knowledge
Qualifications
* 3+ years of experience in Customer Success, Account Management, or Sales, with a focus on revenue growth and retention
* Foundational proficiency in Salesforce and Gainsight preferred
* Experience with forecasting or revenue tracking
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Bachelor's degree in Business or a related field preferred
Compensation Info
The U.S. On-Target-Earnings (OTE) for this position is $56,670.00-$99,170.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$56.7k-99.2k yearly 2d ago
Sales Specialist, AI & Operational Analytics - West Coast
Onestream Software 4.3
Birmingham, MI jobs
Sales Specialist, AI & Operational Anaytics - West Coast
Compensation: $125,000.00 - $170,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Employment Type: Full-Time
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
The Sales Specialist, AI & Operational Analytics is a quota-carrying sales role responsible for driving growth within an assigned territory for OneStream's SensibleAI Portfolio, including SensibleAI Forecast, SensibleAI Studio, and SensibleAI Agents. This role includes a commission plan and operates as a highly skilled sales overlay, partnering with OneStream Account Managers while leading the evaluation cycle for AI solution sales. A critical component of the role is the ability to understand diverse industries and business models, identify where AI/ML can deliver measurable value, and scope high-impact use cases that align to OneStream's SensibleAI portfolio.
The position plays a pivotal role in accelerating adoption of OneStream's AI/ML capabilities across existing customers and new prospects and expanding OneStream's presence in strategic markets.
Primary Duties & Responsibilities
Territory Ownership & Sales Execution
Own and execute the business plan for your assigned territory, aligned to regional goals and go-to-market strategies.
Forecast, manage, and track pipeline and bookings to achieve quota objectives.
Partner closely with OneStream Account Managers to identify, influence, and close opportunities involving SensibleAI solutions.
Customer Engagement & Evaluation Leadership
Lead customers and prospects through the AI solution evaluation cycle, including qualification, discovery, proof of concepts/value, solution mapping, use-case scoping, project estimation, business case development, and proposal delivery.
Conduct discovery sessions to uncover customer pain points, data readiness, forecasting needs, and opportunities for automation.
Develop compelling value propositions, ROI models, and executive-ready presentations to advance sales cycles.
Maintain a strong presence in your region by building long-term, trust-based relationships with C-suite and line-of-business leaders.
Market Development & Event Leadership
Support regional field marketing events to promote OneStream's SensibleAI solutions with customers and prospects to expand pipeline.
Leverage personal network and industry knowledge to identify new prospects and expand OneStream's footprint.
Support thought leadership by staying current with AI, ML, and FP&A technology trends and articulating their impact on the Office of Finance.
Collaboration & Solution Expertise
Become a product expert on OneStream's SensibleAI Portfolio and effectively articulate technical concepts in clear, business-oriented language.
Collaborate with AI Solution Consultants, AI Delivery Consultants and Partner ecosystem to ensure high-quality customer engagements.
Prepare and deliver comprehensive proposals and RFP/RFQ responses.
Required Education & Experiene
Bachelor's degree in Business Administration, Marketing, Finance, or related field-or equivalent professional experience.
5+ years of enterprise B2B sales experience, preferably in a quota-carrying role.
Demonstrated ability to communicate complex or technical concepts to senior business audiences in a clear and compelling manner.
Preferred Education & Experience
Experience selling or consulting on complex cloud-based, on-premises, or hybrid technology solutions.
Proven background in consultative selling with C-level executives.
Proficiency with CRM systems, MS Office, and analytical or project management tools.
Demonstrated success working in cross-functional, collaborative teams.
Knowledge, Skills & Abilities
Proven track record of exceeding revenue goals and driving high-growth territories.
Strong customer service orientation with ability to assess customer needs and build long-term satisfaction.
Exceptional verbal and written communication, presentation, and storytelling abilities.
Strong business and financial acumen with the ability to quickly understand how different industries operate and identify processes where ML can drive measurable value.
Knowledge of modern sales and marketing strategies, including account planning and territory management.
Highly professional, strategic, organized, and effective at C-suite leaders.
Tech-savvy with strong business acumen and the ability to quickly understand evolving AI/ML technologies.
Flexible, adaptable, goal-oriented, and skilled at managing multiple priorities.
Willingness to travel as needed.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits
Core value of customer success
Variety of project work (not industry-specific)
Strong culture and camaraderie
Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan
Dental & Vision Insurance
Life Insurance
Short & Long Term Disability
Vacation Time
Paid Holidays
Professional Development
Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-JB1
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$125k-170k yearly 6d ago
Sales Specialist, AI & Operational Analytics - East Coast
Onestream Software 4.3
Rochester, MI jobs
Sales Specialist, AI & Operational Anaytics
Compensation: $125,000.00 - $170,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Employment Type: Full-Time
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
The Sales Specialist, AI & Operational Analytics is a quota-carrying sales role responsible for driving growth within an assigned territory for OneStream's SensibleAI Portfolio, including SensibleAI Forecast, SensibleAI Studio, and SensibleAI Agents. This role includes a commission plan and operates as a highly skilled sales overlay, partnering with OneStream Account Managers while leading the evaluation cycle for AI solution sales. A critical component of the role is the ability to understand diverse industries and business models, identify where AI/ML can deliver measurable value, and scope high-impact use cases that align to OneStream's SensibleAI portfolio.
The position plays a pivotal role in accelerating adoption of OneStream's AI/ML capabilities across existing customers and new prospects and expanding OneStream's presence in strategic markets.
Primary Duties & Responsibilities
Territory Ownership & Sales Execution
Own and execute the business plan for your assigned territory, aligned to regional goals and go-to-market strategies.
Forecast, manage, and track pipeline and bookings to achieve quota objectives.
Partner closely with OneStream Account Managers to identify, influence, and close opportunities involving SensibleAI solutions.
Customer Engagement & Evaluation Leadership
Lead customers and prospects through the AI solution evaluation cycle, including qualification, discovery, proof of concepts/value, solution mapping, use-case scoping, project estimation, business case development, and proposal delivery.
Conduct discovery sessions to uncover customer pain points, data readiness, forecasting needs, and opportunities for automation.
Develop compelling value propositions, ROI models, and executive-ready presentations to advance sales cycles.
Maintain a strong presence in your region by building long-term, trust-based relationships with C-suite and line-of-business leaders.
Market Development & Event Leadership
Support regional field marketing events to promote OneStream's SensibleAI solutions with customers and prospects to expand pipeline.
Leverage personal network and industry knowledge to identify new prospects and expand OneStream's footprint.
Support thought leadership by staying current with AI, ML, and FP&A technology trends and articulating their impact on the Office of Finance.
Collaboration & Solution Expertise
Become a product expert on OneStream's SensibleAI Portfolio and effectively articulate technical concepts in clear, business-oriented language.
Collaborate with AI Solution Consultants, AI Delivery Consultants and Partner ecosystem to ensure high-quality customer engagements.
Prepare and deliver comprehensive proposals and RFP/RFQ responses.
Required Education & Experiene
Bachelor's degree in Business Administration, Marketing, Finance, or related field-or equivalent professional experience.
5+ years of enterprise B2B sales experience, preferably in a quota-carrying role.
Demonstrated ability to communicate complex or technical concepts to senior business audiences in a clear and compelling manner.
Preferred Education & Experience
Experience selling or consulting on complex cloud-based, on-premises, or hybrid technology solutions.
Proven background in consultative selling with C-level executives.
Proficiency with CRM systems, MS Office, and analytical or project management tools.
Demonstrated success working in cross-functional, collaborative teams.
Knowledge, Skills & Abilities
Proven track record of exceeding revenue goals and driving high-growth territories.
Strong customer service orientation with ability to assess customer needs and build long-term satisfaction.
Exceptional verbal and written communication, presentation, and storytelling abilities.
Strong business and financial acumen with the ability to quickly understand how different industries operate and identify processes where ML can drive measurable value.
Knowledge of modern sales and marketing strategies, including account planning and territory management.
Highly professional, strategic, organized, and effective at C-suite leaders.
Tech-savvy with strong business acumen and the ability to quickly understand evolving AI/ML technologies.
Flexible, adaptable, goal-oriented, and skilled at managing multiple priorities.
Willingness to travel as needed.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits
Core value of customer success
Variety of project work (not industry-specific)
Strong culture and camaraderie
Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan
Dental & Vision Insurance
Life Insurance
Short & Long Term Disability
Vacation Time
Paid Holidays
Professional Development
Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-JB1
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.