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Security Officer jobs at Cape Cod Healthcare - 21 jobs

  • Security Supervisor

    Cape Cod Healthcare 4.6company rating

    Security officer job at Cape Cod Healthcare

    • Associates Degree preferred. • Three (3) years of experience in healthcare security or law enforcement preferred. • CPI (Crisis Prevention Intervention) within four (4) months of new position and must renew annually. • Completion of International Association for Healthcare Security and Safety basic certification program (“IAHSS”) within one (1) year of hire. • Management of Aggressive Behavior (MOAB) Instructor Training within four (4) months of hire and must attend MOAB instructor recertification training every 3 years. • Basic Life Support certification (BLS) and must maintain certification within three (3) months of hire. • Must have good writing and verbal skills. • Possession of a valid driver's license. 1. Provides for the optimum utilization of officers by creating assignments and supervising them effectively. 2. Reviews and evaluates employee performance and initiates corrective action/education, if necessary. 3. Assist with the development of departmental budgetary needs and makes recommendations for these needs to the Manager and/or Director 4. Assists in interviewing and selecting new officers. 5. Assist with the development and implementation of Security Officer training. 6. Conducts investigations into complaints and violations of security regulations and recommends course of action to the Manager and Director of Security. Implements and maintains an informational system that will document, preserve and record all security information, including daily logs and reports. 7. Reviews daily logs and reports for accuracy and approves for submission. 8. Liaison with Management and Law Enforcement as needed. 9. Conducts and documents fire safety training and disaster drills to fulfill both JC and local Fire Department jurisdiction regulations. 10. Assist with the development and implementation of hospital disaster drills and training. 11. Assists in developing a parking plan and oversees the enforcement of traffic and parking regulations. 12. Attendance required at all education and in-service training programs. 13. Maintains professional competency by staying up-to-date on the changing trends of healthcare security procedures and practices. 14. Perform other work-related duties as requested/directed by management. 15. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers. 16. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
    $49k-71k yearly est. Auto-Apply 60d+ ago
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  • Security Officer - Nights

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Enforces hospital regulations, provides a safe and secure environment for hospital patients, visitors and employees by enforcing hospital security regulations and by continuously watching for and timely reporting potential safety hazards and unusual occurrences through patrol of assigned areas. Investigates complaints or potential criminal conduct; assists in restraining patients as necessary; provides protective services. Possesses and exhibits extraordinarily strong customer service skills. Under the authority of a special state police license, responsible for the arrest of criminal suspects. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially at all times. - Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in diverse departmental committees, task forces and teams. These include but are not limited to "Customer Service," "Crime Prevention Through Environmental Design," "Systems Overview," "Workplace Violence and Prevention," "Infant and Child Protection," "Community Policing," "3Rs (Recruitment, Recognition, Retention)," "Marketing," and "Training." * Cross trains in other locations beyond normally assigned workplace. - Ensures all required training is up-to-date and maintains individual data base training records and reports errors to appropriate supervisor or manager. - Maintains all hospital issued uniforms and equipment. - Conducts a wide range of customer services. * May have to work other shifts and/or locations as necessary. - Other duties as necessary or assigned. * Strong interpersonal and communication and customer service skills. * Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others. * Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression. * Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios. * Works effectively both independently and in teams. Able to multitask. - Strong problem solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills; accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible. * Displays positive image, tact and diplomacy, active listener, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Professional orientation: attuned to current theory and practices to support performance; pursue personal growth and development * Strong writing skills to provide and maintain documentation to support data. Intermediate computer skills; typing and use of database software. * Technology: use of access control and database software, communications equipment, and first aid equipment. Able to trouble shoot systems when necessary. Licenses: * MA driver's license or valid driver's license from the state or commonwealth in which the employee resides required * Special State Police license preferred * Certifications: - BLS, CPR and First Responder certification required within 120 days of hire * MOAB certification required within 120 days of hire - IAHSS basic certification preferred Education: * High school diploma required * Bachelor's degree preferred in Criminal Justice or related discipline, preferred Experience: * Preferred: 3 - 5 years of experience * Experience in hospital, security/police, emergency medical or customer services preferred Additional Job Details (if applicable) * WORKING CONDITIONS: * Physically must be able to lift 50 pounds. * Ability to stand/walk for a minimum of 8 hours. * Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. * Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. * Ability to use enough force to subdue, arrest or restrain someone if necessary. * Ability to receive instruction and communicate appropriately while moving to and from emergent situations. * Ability to withstand adverse weather conditions. * Exposure to chemicals, blood and hazardous waste materials. * Ability to assist in evacuation procedures including the use of Med Sleds or comparable equipment from any floor of any MGH building. * Ability to perform all required practical training components including CPR, MOAB, OC Spray and Handcuffing and physically be able to carry out tasks while on duty if required to do so. * Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually - 3 Minute Step Test - Measures the heart rate in the recovery period following three minutes of stepping. * Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. * Step, Bend, and Crawl - Measures mobility and coordination. - Stand infront of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. * Stretcher Carry - Measures the ability to assist lifting a stretcher. - You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. * Pull and Drag - Measures upper body strength - Take firm hold onto the belts and drag the 150-lb. sled 10 feet across the room and reverse directions back to the starting position. * Balance Walk - Measures balance. - Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. * Stair Climb - The stair climb measures the ability to climb stairs at a quick pace. - Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less. Remote Type Hybrid Work Location 66 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Night (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $23.3-33.4 hourly Auto-Apply 1d ago
  • Security Officer - Nights

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Shift is NIGHTS Job Summary Summary: Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions: * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Night (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $23.3-33.4 hourly Auto-Apply 1d ago
  • Security Officer - Evening

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is 40 hour Evenings 3p-11p Job Summary As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Qualifications Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department. GENERAL SUMMARY/OVERVIEW STATEMENT: Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras. • Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. • Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community. • Provide emergency response to a variety of situations. • Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. • Provide escorts for staff, visitors and patients as requested. • Perform patient restraints; detains individuals suspected of criminal conduct. • Maintain accountability for valuables/property and other forms of evidence. • Assist motorists with jump starts and lockouts. • Prepare and submit written reports in a complete and accurate manner and log all incidents. • May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. • May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space. • May be required to work other shifts and/or locations when necessary. • Perform additional duties as assigned. QUALIFICATIONS: -Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. -1-3 years of security or related experience preferred. -Must possess and maintain a valid Driver's license from state of residence. -Must submit to and pass an initial and annual criminal background check. -Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days) -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: -Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. -Strong risk analysis and organizational skills. -Reliable and flexible. -Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects. -Must be able to prepare clear and concise reports and routine correspondence. -Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. -Must be able to read, write and speak English fluently. Fluency in more than one language preferred. Additional Job Details (if applicable) WORKING CONDITIONS: -Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary. -Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually. 3 Minute Step Test • Measures the heart rate in the recovery period following three minutes of stepping. • Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl • Measures mobility and coordination. • Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry • Measures the ability to assist lifting a stretcher. • You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. Pull and Drag • Measures upper body strength • Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk • Measures balance. • Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. Stair Climb • The stair climb measures the ability to climb stairs at a quick pace. • Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less. Remote Type Hybrid Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $23.3-33.4 hourly Auto-Apply 8d ago
  • Security Officer

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This shift is weekend days....16 hrs a week Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Qualifications Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Day (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $23.3-33.4 hourly Auto-Apply 24d ago
  • Security Officer - per diem

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays positive image, tact, and diplomacy, active listening, articulate. - Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Evening (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $23.3-33.4 hourly Auto-Apply 38d ago
  • Security Officer - 16 hour - Evenings

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary * 16 Hour Evenings - Saturday and Sunday 3p-11p* As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department. GENERAL SUMMARY/OVERVIEW STATEMENT: Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras. Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community. Provide emergency response to a variety of situations. Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. Provide escorts for staff, visitors and patients as requested. Perform patient restraints; detains individuals suspected of criminal conduct. Maintain accountability for valuables/property and other forms of evidence. Assist motorists with jump starts and lockouts. Prepare and submit written reports in a complete and accurate manner and log all incidents. May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space. May be required to work other shifts and/or locations when necessary. Perform additional duties as assigned. Qualifications QUALIFICATIONS: Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. 1-3 years of security or related experience preferred. Must possess and maintain a valid Driver's license from state of residence. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days) -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. Strong risk analysis and organizational skills. Reliable and flexible. Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects. Must be able to prepare clear and concise reports and routine correspondence. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Must be able to read, write and speak English fluently. Fluency in more than one language preferred. WORKING CONDITIONS: Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary. Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually. 3 Minute Step Test: Measures the heart rate in the recovery period following three minutes of stepping. Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl: Measures mobility and coordination. Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry: Measures the ability to assist lifting a stretcher. You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. Pull and Drag: Measures upper body strength. Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk: Measures balance. Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. Stair Climb: The stair climb measures the ability to climb stairs at a quick pace. Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less. HOSPITAL WIDE RESPONSIBILITIES: Brigham and Women's Hospital I CARE Standards. The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care. C. I will Communicate my commitment to high quality performance A. I will Appear and act as a professional R. I will Respect all individuals E. I will Extend myself Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Evening (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $22.9-32.7 hourly Auto-Apply 60d+ ago
  • Security Officer - Per Diem/Day Shift

    Brigham and Women's Hospital 4.6company rating

    Northampton, MA jobs

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Under the direction of the Senior Manager, Security Services and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including patrolling, and monitoring an assigned area. Qualifications MINIMUM REQUIREMENTS: * High school diploma or equivalent * AVADE (Workplace Violence Prevention training required within three (3) months of hire * Demonstrated strong interpersonal skills required * Demonstrated basic computer skills required * Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required * 1 year experience / 21 years of age * Healthcare experience / Law enforcement experience * Availability to work weekends, and holidays required * Completion of Handcuffing certification within 2 weeks of hire * Completion of IAHSS basic certification within 90 days of hire * Exposure to Oleoresin capsicum (OC) spray including end user instruction and training * BLS within 90 days Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: * Respond to security and life safety issues as needed. * Demonstrates competence in the performance of duties and responsibilities related to interior security and safety. * Tours buildings and grounds periodically, minimum of 4 rounds per shift, examining doors, windows, and gates to ensure they are secure and not tampered with. * Confronts unauthorized persons for questioning, routes or detains them, or telephones police for assistance, according to circumstances. * Utilizes emergency fire equipment (alarms, fire extinguishers) adequately and appropriate. * Records and reports any safety violations, plant equipment failure, plumbing, heating, or electrical malfunctions. * Checks persons for unauthorized weapons or contraband as requested by medical staff and confiscates and stores weapons/contraband as required. Notifies police department when appropriate. * Responds to all calls for assistance. * Maintains a 100% response rate for assistance. * Responds to all calls for assistance immediately unless involved in or responding to an emergency situation. Documents details on the daily shift reports. * Checks vehicles for signs of theft/vandalism. * Enforces parking policy with issuance of written warnings. * Checks condition of parking lots/sidewalks in inclement weather and notifies/assists appropriate personnel for sanding and shoveling. * Is actively checking exterior lights to ensure that all lights are working properly and reports any lighting that is not working properly. * Completes required paperwork to account for all security related actions. * Completes all reports by the end of assigned shift. * Completes incident reports, occurrence forms, injury reports, and fall occurrence forms. * Notifies Senior Manager, Security Services of major incidents. * Initiates investigations for all security related incidents. * Incident reports are completed accurately 100% of time. * Participates in appropriate role in hospital disasters, fires, drills, and other emergency situations. * Responds appropriately to violent/psychiatric patients. Notifies police department when appropriate. * Provides crowd control and dispersal when appropriate and notifies police dept. for assistance when needed. * Demonstrates competence in the performance of duties and responsibilities related to maintaining Security equipment and the work environment. * Exercises care in the operation of hospital equipment and reference material. * Adhere to strict confidentiality guidelines. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise. * Physically must be able to lift 50 pounds. * Ability to run to any emergency within the hospital and be able to verbally and physically control an emergency situation upon arrival if necessary. * Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. * Ability to use enough force to subdue or restrain someone if necessary. * Technology: use of access control and database software, communications equipment, and first aid equipment. Ability to trouble shoot systems when necessary. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $20.99 - $29.99/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21-30 hourly Auto-Apply 1d ago
  • Security Officer - 40hrs/Day Shift

    Brigham and Women's Hospital 4.6company rating

    Northampton, MA jobs

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Under the direction of the Senior Manager, Security Services and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including patrolling, and monitoring an assigned area. Qualifications Minimum Requirements: * High school diploma or equivalent * AVADE (Workplace Violence Prevention training required within three (3) months of hire * Demonstrated strong interpersonal skills required * Demonstrated basic computer skills required * Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required * 1 year experience / 21 years of age * Healthcare experience / Law enforcement experience * Availability to work weekends, and holidays required * Completion of Handcuffing certification within 2 weeks of hire * Completion of IAHSS basic certification within 90 days of hire * Exposure to Oleoresin capsicum (OC) spray including end user instruction and training * BLS within 90 days Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: * Respond to security and life safety issues as needed. * Demonstrates competence in the performance of duties and responsibilities related to interior security and safety. * Tours buildings and grounds periodically, minimum of 4 rounds per shift, examining doors, windows, and gates to ensure they are secure and not tampered with. * Confronts unauthorized persons for questioning, routes or detains them, or telephones police for assistance, according to circumstances. * Utilizes emergency fire equipment (alarms, fire extinguishers) adequately and appropriate. * Records and reports any safety violations, plant equipment failure, plumbing, heating, or electrical malfunctions. * Checks persons for unauthorized weapons or contraband as requested by medical staff and confiscates and stores weapons/contraband as required. Notifies police department when appropriate. * Responds to all calls for assistance. * Maintains a 100% response rate for assistance. * Responds to all calls for assistance immediately unless involved in or responding to an emergency situation. Documents details on the daily shift reports. * Checks vehicles for signs of theft/vandalism. * Enforces parking policy with issuance of written warnings. * Checks condition of parking lots/sidewalks in inclement weather and notifies/assists appropriate personnel for sanding and shoveling. * Is actively checking exterior lights to ensure that all lights are working properly and reports any lighting that is not working properly. * Completes required paperwork to account for all security related actions. * Completes all reports by the end of assigned shift. * Completes incident reports, occurrence forms, injury reports, and fall occurrence forms. * Notifies Senior Manager, Security Services of major incidents. * Initiates investigations for all security related incidents. * Incident reports are completed accurately 100% of time. * Participates in appropriate role in hospital disasters, fires, drills, and other emergency situations. * Responds appropriately to violent/psychiatric patients. Notifies police department when appropriate. * Provides crowd control and dispersal when appropriate and notifies police dept. for assistance when needed. * Demonstrates competence in the performance of duties and responsibilities related to maintaining Security equipment and the work environment. * Exercises care in the operation of hospital equipment and reference material. * Adhere to strict confidentiality guidelines. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise. * Physically must be able to lift 50 pounds. * Ability to run to any emergency within the hospital and be able to verbally and physically control an emergency situation upon arrival if necessary. * Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. * Ability to use enough force to subdue or restrain someone if necessary. * Technology: use of access control and database software, communications equipment, and first aid equipment. Ability to trouble shoot systems when necessary. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.58 - $29.40/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.6-29.4 hourly Auto-Apply 10d ago
  • Security Officer - FT 40hrs

    Boston Medical Center 4.5company rating

    Brockton, MA jobs

    At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: 40 hrs Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. Responds quickly and effectively to emergent and non-emergent situations. Ensures only authorized personnel are admitted onto hospital premises. Escorts visitors, patients, and personnel to and from parking areas upon request. Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. Serves as a member of the Fire Control Team and responds to all fires. Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. Certification/Licensure: Valid Massachusetts class D operator's license. Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $38k-46k yearly est. Auto-Apply 60d+ ago
  • Security Officer - 32 hrs

    Boston Medical Center 4.5company rating

    Brockton, MA jobs

    At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: Part Time Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. Responds quickly and effectively to emergent and non-emergent situations. Ensures only authorized personnel are admitted onto hospital premises. Escorts visitors, patients, and personnel to and from parking areas upon request. Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. Serves as a member of the Fire Control Team and responds to all fires. Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. Certification/Licensure: Valid Massachusetts class D operator's license. Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $38k-46k yearly est. Auto-Apply 60d+ ago
  • Security Officer - FT 40hrs

    Boston Medical Center 4.5company rating

    Brockton, MA jobs

    At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: 40 hrs Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: * Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. * Responds quickly and effectively to emergent and non-emergent situations. * Ensures only authorized personnel are admitted onto hospital premises. * Escorts visitors, patients, and personnel to and from parking areas upon request. * Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. * Serves as a member of the Fire Control Team and responds to all fires. * Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. * Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: * Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. * Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. * Certification/Licensure: Valid Massachusetts class D operator's license. * Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $38k-46k yearly est. Auto-Apply 60d+ ago
  • Security Officer - 32 hrs

    Boston Medical Center 4.5company rating

    Brockton, MA jobs

    At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: Part Time Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: * Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. * Responds quickly and effectively to emergent and non-emergent situations. * Ensures only authorized personnel are admitted onto hospital premises. * Escorts visitors, patients, and personnel to and from parking areas upon request. * Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. * Serves as a member of the Fire Control Team and responds to all fires. * Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. * Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: * Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. * Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. * Certification/Licensure: Valid Massachusetts class D operator's license. * Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $38k-46k yearly est. Auto-Apply 60d+ ago
  • Public Safety Officer I

    Southcoast Health System 4.2company rating

    Wareham, MA jobs

    Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Officer I Hours: 40hrs Shift: Evening shift, 2:45pm - 11:15pm with weekend and holiday rotation Location: Tobey Hospital - Wareham, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision of the Public Safety Operations Manager, Shift Supervisor or designee, this position performs all duties and responsibilities related to the day-to-day protection and security of Southcoast Health System (SHS) and Southcoast Hospitals Group (SHG) assets and information as well as the safety of all persons on hospital/SHS property. The incumbent Officer proactively guards against fire, theft, vandalism and unauthorized entry to SHG grounds and/or buildings while controlling access points. Qualifications High school diploma or GED equivalent required, associates degree preferred. Prior military, security, corrections, police, or relevant experience a plus. May require obtaining Special Police/Constable powers within a designated municipality. Over three months up to and including one year of experience is required. A valid Drivers License is required. Must have, or have the ability to obtain within a six month to one-year period, a Massachusetts Fire Arms Identification Card, and License to Carry Firearms (Pistol Permit). Management of Aggressive Behavior (MOAB) De-Escalation Training; OC Pepper (OCAT), Handcuffing (PATH), Baton (PPBT) education and training within 120 days of hire. BLS, CPR and First Responder certification required within 120 days of hire. Is eligible to obtain appointment as a special police officer in the Commonwealth of Massachusetts under MGL c.22C Section 63 or as a New Bedford Special Police Officer under city/NBPD requirements. Must obtain International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification within one year of appointment. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $22.22 - USD $30.30 /Hr.
    $22.2-30.3 hourly Auto-Apply 56d ago
  • Security Concierge

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. EVENING SHIFT 3PM-11PM Saturdays and Sundays Job Summary EVENING SHIFT 3PM-11PM Saturdays and Sundays As a Security Concierge, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community while rendering excellent customer service and providing access control. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, amazing customer service skills, and the motivation to achieve the high professional standards required by the department. GENERAL SUMMARY/OVERVIEW STATEMENT: Under the general direction of the Supervisor on Duty, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains positive image as initial point of contact for patients, visitors, and staff. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful. Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up. Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc). Maintains assigned post area in clean and orderly fashion. Provides a security presence, which includes conflict resolution, access control and requesting services. Enforces rules and regulations (smoking, etc.) as required. Reports and keeps current on security issues and concerns. Provides support to Security patrol services during fires, mass casualty events, HAZMAT occurrences, medical emergencies and other emergency events as needed. Provides other assistance to Security field services staff as directed. Performs additional duties as assigned. Qualifications QUALIFICATIONS: Minimum of a High School diploma or GED required. At least one year of customer service experience required. At least two years of customer service experience within the healthcare or hotel setting preferred. Excellent communication skills, friendly and outgoing with a commitment to service. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain certification in CPR/AED/First Aid (training provided by department) SKILLS/ABILITIES/COMPETENCIES REQUIRED: Exemplary customer service and communication skills. Above average problem solving ability. Ability to remain calm in stressful situations and to multitask as needed. Reliable and flexible Must be able to read, write and speak English fluently. Fluency in more than one language preferred. WORKING CONDITIONS: Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. HOSPITAL WIDE RESPONSIBILITIES: Brigham and Women's Hospital I CARE Standards. The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care. C. I will Communicate my commitment to high quality performance A. I will Appear and act as a professional R. I will Respect all individuals E. I will Extend myself Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.7-24.3 hourly Auto-Apply 8d ago
  • Public Safety Officer

    Boston Medical Center 4.5company rating

    Boston, MA jobs

    Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police, security, parking, transportation and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members' institutions. Utilizes the medical center's core values as the basis for decision making and to facilitate the medical center's mission. Position: Public Safety Officer Department: Public Safety Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Performs daily Operational Functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMC's operational needs are met in as efficient a manner as possible. Operational responsibilities include, but are not limited to, the following standards: Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer. Responds immediately and appropriately to all emergency, contingency, or disaster situations. Responds as soon as possible to all calls assigned by the Public Safety Desk Officer. Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken. Completes all incident reports in an objective manner, writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift. Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve. Manage complex and dynamic and emotionally charged situations in an effort to restore order, investigate nefarious or criminal activity and take the appropriate safety, security or police actions Investigate all reports of suspicious activity, persons, hazards or risk and take the necessary steps to mitigate risk to patients, visitors and staff. Investigate reports of nefarious or criminal activity including but not limited to: Larceny, burglary, threats or assault. Take the appropriate actions to protect and process evidence, interview witnesses, victims and persons of interest, interrogate suspects and document findings. Take appropriate police actions (sworn Officers) when necessary, appropriate or mandated, based on training procedure and legal requirements. Use effective and appropriate de-escalation techniques when addressing disorderly, disruptive or emotionally charged persons. Ability and proficiency to use physical force when necessary and appropriate, to contain, restrain, arrest or stop a physical threat or assault. Provides escorts to patients, visitors, employees, staff and students in order to ensure the safety of the requester in accordance with BMC policies and procedures. Provides cash transfer escorts throughout BMC upon request. Patrols BMC property and grounds, documents all deficiencies and/or violations of policy. Ensures that only authorized vehicles all allowed access to parking areas controlled by BMC and documents all violations of parking policy. Performs all duties as a Special Police Officer in accordance. Provides Access Control in order to ensure that all persons and/or property entering or exiting BMC are in compliance with medical center policies and procedures. Access control responsibilities include, but are not limited to, the following standards: Ensures that all employees are in possession of an authorized form of identification and that is clearly visible. Consistently challenges all individuals without visible identification in a courteous manner. Enforces policies with regard to age of visitors and restricted areas of BMC. Ensures that all vendor representatives are identified, issued an appropriate pass and directed in accordance with BMC policy. Ensures that all material leaving the property of the medical center is inspected and that only authorized articles are permitted to be removed. Restricts access to those individuals who have no authorized business within BMC or a particular department or area in accordance with BMC or departmental policies and procedures. Provides information to all patients, visitors, employees, staff and students upon request in a friendly, courteous and helpful manner. Performs Public Safety Desk Officer Duties as assigned by the Operations Supervisor/Manager to ensure that operations of the department run in an efficient, effective and professional manner. Public Safety Desk Officer Responsibilities include, but are not limited to, the following standards: Coordinates all activities of Public Safety, Parking and Transportation Services during non-business hours, acts as liaison to other BMC departments and external agencies, reflects the friendly, courteous, helpful and professional attitude of the department at all times. Coordinates the post assignments of scheduled staff in an equitable fashion. Prioritizes and assigns responses to incidents and requests for assistance and ensures that all are resolved in a timely fashion. Maintains a chain of custody of all property, evidence and equipment at the main Public Safety desk. Documents all actions taken by departmental staff, all incidents reported and ensures that all supporting documentations is provided by Public Safety officers assigned to respond to calls for assistance. Monitors all electronic security systems associated with the departmental operations at the main Public Safety desk in accordance with department Policies and Procedures. Pages the Supervisor when appropriate to provide additional resources or regarding a systems failure. Performs all services in accordance with the appropriate BMC Policy and Procedure Manual. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: HS Diploma required; A.S. in Criminal Justice or equivalent preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: CPR certification in accordance with Special Police Officer requirements Must possess and maintain the ability to legally operate a motor vehicle in the state of Massachusetts. EXPERIENCE: 6 months to 1 year preferred Security and Customer Service Experience KNOWLEDGE AND SKILLS: Detailed in responsibilities and duties Compensation Range: $27.77- $28.32 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $27.8-28.3 hourly Auto-Apply 25d ago
  • Public Safety Officer I

    Southcoast Health System 4.2company rating

    Fall River, MA jobs

    Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Officer I Hours: 24hrs Shift: Evening shift, 2:45pm - 11:15pm with weekend and holiday rotation Location: Charlton Memorial Hospital - Fall River, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision of the Public Safety Operations Manager, Shift Supervisor or designee, this position performs all duties and responsibilities related to the day-to-day protection and security of Southcoast Health System (SHS) and Southcoast Hospitals Group (SHG) assets and information as well as the safety of all persons on hospital/SHS property. The incumbent Officer proactively guards against fire, theft, vandalism and unauthorized entry to SHG grounds and/or buildings while controlling access points. Qualifications High school diploma or GED equivalent required, associates degree preferred. Prior military, security, corrections, police, or relevant experience a plus. May require obtaining Special Police/Constable powers within a designated municipality. Over three months up to and including one year of experience is required. A valid Drivers License is required. Must have, or have the ability to obtain within a six month to one-year period, a Massachusetts Fire Arms Identification Card, and License to Carry Firearms (Pistol Permit). Management of Aggressive Behavior (MOAB) De-Escalation Training; OC Pepper (OCAT), Handcuffing (PATH), Baton (PPBT) education and training within 120 days of hire. BLS, CPR and First Responder certification required within 120 days of hire. Is eligible to obtain appointment as a special police officer in the Commonwealth of Massachusetts under MGL c.22C Section 63 or as a New Bedford Special Police Officer under city/NBPD requirements. Must obtain International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification within one year of appointment. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $22.22 - USD $30.30 /Hr.
    $22.2-30.3 hourly Auto-Apply 60d+ ago
  • Public Safety Officer I

    Southcoast Health System 4.2company rating

    New Bedford, MA jobs

    Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Officer I Hours: Per Diem Shift: Flexible shifts & hours with on-call, weeknights, weekends, and holiday rotation Location: St. Luke's Hospital - New Bedford, MA Travel: Driving on average 3 or more times per week required A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision of the Public Safety Operations Manager, Shift Supervisor or designee, this position performs all duties and responsibilities related to the day-to-day protection and security of Southcoast Health System (SHS) and Southcoast Hospitals Group (SHG) assets and information as well as the safety of all persons on hospital/SHS property. The incumbent Officer proactively guards against fire, theft, vandalism and unauthorized entry to SHG grounds and/or buildings while controlling access points. Qualifications High school diploma or GED equivalent required, associates degree preferred. Prior military, security, corrections, police, or relevant experience a plus. May require obtaining Special Police/Constable powers within a designated municipality. Over three months up to and including one year of experience is required. A valid Drivers License is required. Must have, or have the ability to obtain within a six month to one-year period, a Massachusetts Fire Arms Identification Card, and License to Carry Firearms (Pistol Permit). Management of Aggressive Behavior (MOAB) De-Escalation Training; OC Pepper (OCAT), Handcuffing (PATH), Baton (PPBT) education and training within 120 days of hire. B LS, CPR and First Responder certification required within 120 days of hire. Is eligible to obtain appointment as a special police officer in the Commonwealth of Massachusetts under MGL c.22C Section 63 or as a New Bedford Special Police Officer under city/NBPD requirements. Must obtain International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification within one year of appointment. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $22.22 - USD $30.30 /Hr.
    $22.2-30.3 hourly Auto-Apply 22d ago
  • Public Safety Officer I

    Brigham and Women's Hospital 4.6company rating

    Newton, MA jobs

    Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 11:00am-7:00pm Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21.8-31.1 hourly Auto-Apply 8d ago
  • Security Officer

    Cape Cod Healthcare 4.6company rating

    Security officer job at Cape Cod Healthcare

    Consistently provides service excellence to all patients, family members, visitors, volunteers and coworkers. Patrol Hospital buildings and grounds, to protect against fire, theft, illegal entry, infractions of safety regulations and other irregularities. Insure the security and safety of Hospital properties, employees, equipment and records, as well as, all physical aspects of the property including parking lots and motor vehicles. Participate in investigations, maintain records and prepare incident reports and other documents pertinent to security activities accurately and completely. Investigate disturbances and in the event of emergency, take charge of policing to maintain order, safety and to protect property. Respond to emergency situations such as accidents and injuries crimes and safety hazards. Provide assistance and summon the proper authorities. Respond to inquiries and assist Hospital personnel; provide assistance in restraining of psychiatric patients as requested. Secure and unlock offices and facilities. Secure patient valuables and lost and found articles. Maintain required records and reports and files as required. Maintain department equipment and supplies. Attendance required at all education and in-service training programs. Practices according to entity mandatory requirements. Practices according to department expectations. Practices with a Customer Service approach to all activities. Complies with all administrative policies and procedures. Demonstrates basic computer ability. Demonstrates appropriate interpersonal skills. Responds appropriately in crisis situations. Utilizes internal and external resources for optimizing care. Documents according to practice standards. Provides a secure and safe facility environment. Addresses age-specific needs of infants, toddlers, school age, adolescents, adults, older adults. Perform other work related duties as requested/directed. • Ability to read, write and communicate in English. • High school education or GED. • 1 year prior experience as a Healthcare Security Officer preferred. • Must have good writing and verbal skills and have the ability to produce a concise, accurate, well written report. • Ability to relate to all age and ethnic groups in a courteous and professional manner. • Possession of a valid driver's license. • CPR (Heart Saver) certification within 4 months of new position. • Management of Aggressive Behaviors (MOAB) Training within 4 months of hire and must attend MOAB training every 2 years.
    $36k-42k yearly est. Auto-Apply 42d ago

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