Post job

Customer Success Manager jobs at Capital City Press, L.L.C.

- 176 jobs
  • Dedicated Customer Success Manager

    Trimble Viewpoint 4.5company rating

    Remote

    Dedicated Customer Success Manager / Transportation Engineer AgileAssets, A Trimble Company, is looking for a dedicated customer success manager (DCSM) to provide our clients support and consulting in the use of the AgileAssets software solutions. In this role you will help solve client problems and promote the use of the AgileAssets software solutions. This position is also referred to as Transportation Engineer. The role is called “dedicated” because you will be dedicated to 1 to 2 customers in a billable role. As a result, this role demands a hands-on approach with an in-depth understanding of your client's business needs by living in their shoes, being the voice of the customer at AgileAssets while fulfilling the duties of the DCSM. You will develop technical skills to support our client while working with the client's stakeholder to understand their business processes and requirements. You will help configure the software to meet requirements. In this role, you will be a champion of the AgileAssets software and help your client business team(s) obtain return on their investment in our solution. DCSM is responsible for client satisfaction and all aspects of the total client relationship and experience with AgileAssets. The position focuses on client growth through developing and deepening relationships, developing and conveying value through software utilization, advocating for the client, ensuring all defects are addressed and ensuring ongoing client happiness. The role requires transportation asset management knowledge, in-depth AgileAssets product knowledge, exceptional communication skills and the ability to build/lead and manage internal and external relationships. The DCSM's purpose is to own and communicate the state of our customer accounts so we can steward relationships with all our customers. The DCSM has the principal responsibility of proactively ensuring the alignment, satisfaction, retention, and growth of our customers by aligning with the company values. How you work: A curious, results oriented team player with excellent communication, presentation, and interpersonal skills. Proactive in communication/collaboration across disciplines and teams to make everybody better, while communicating with diverse stakeholders on the clients' team and internally at AgileAssets. Flexible in understanding and delivering on the DCSM responsibilities that include, but are not limited to, the following: Develop and demonstrate proficiency in the AgileAssets application across products and services offering with a focus on specific domains used by your assigned client. Achieve and maintain high customer satisfaction and loyalty. This includes issue/problem anticipation and prevention and, when necessary, rapid sensing, diagnosis, and orchestration of resolution. Establish & deliver a Quarterly Business Review that outlines the initiatives that you will execute upon with your client. Initiatives will include increasing client happiness, client adoption of software and best-in-class use of software. Increase customer product adoption through regular upgrades and participating in related tasks. Take full accountability and responsibility for stewardship, relationship, revenue retention, renewals, and expansion of accounts managed. Report, on a recurring basis, the revenue retention and expansion results and other key metrics for the accounts. Participate in marketing events, conferences, and roadshows and promote networking within our client community. Travel up to 20% if needed. Education, Experience and Knowledge Degree in Civil Engineering, Computer Science or related field. MS in Transportation Engineering preferred 2-4 years of customer-facing experience in a SaaS or enterprise software company is highly preferred Knowledge and/or experience on transportation systems in one or more of the following areas is preferred: Maintenance, pavement, bridges, fleet, safety and/or facility management. Strong technical acumen, with database programming skills strongly preferred Excellent relationship development, interpersonal, written and oral communication skills (Consulting skills) Proven customer service capabilities, including expectation setting and management Positive attitude and aptitude to work independently in a fast-paced environment Self-starter, energetic and motivated contributor Capable of establishing credibility, motivating others, instilling accountability, and achieving results Trimble is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without regard to race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with the Company, and we consider qualified applicants consistent with applicable federal, state, and local law. The Company is also committed to providing reasonable accommodations for individuals with disabilities, and individuals with sincerely held religious beliefs in our job application procedures. If you need assistance or an accommodation for your job, contact Julie Phan, Benefits Analyst at julie_**************** or ************ or email People Experience at ********************
    $71k-114k yearly est. Auto-Apply 60d+ ago
  • Manager, Enterprise Customer Success

    Samsara 4.7company rating

    Remote

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: The Enterprise Customer Success team ensures Samsara's Enterprise customers in the US adopt our solutions and continuously derive value from our products. We serve as the trusted point of contact for our enterprise customers throughout their lifecycle, from onboarding and adoption to advocacy and renewal. As the manager of the Enterprise CSM team, you will enhance our Customer Success engagement motions, provide targeted coaching for each team member, and foster an inspiring and dynamic team culture. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. This role is open to candidates residing in the US EXCEPT Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro. This position requires working hours in the Central or Eastern time zones. In this role, you will: Ensure ongoing success and value realization for Samsara's Enterprise Customers. Define and execute long-term strategies for the Enterprise Customer Success team that support Samsara's commitment to providing excellent service and then scale it. Create goals, action plans, playbooks, and key metrics for the long-term success of Samsara's Enterprise accounts. Deliver results across team KPIs and org level OKRs Keep executives informed of progress and advocate for change when needed. Lead from the front with a willingness to get your hands dirty. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for this role: 8+ years relevant experience in a senior Customer Success, account management, or strategic consulting role 3+ years experience in a people management or leadership position Clear leadership presence that translates across all communication channels -- in person, over video, and in writing Solutions-focused with strong problem-solving skills Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment. Strong bias for action, the ability to think big while also executing with excellence Data-driven - you use it to build a clear picture of priorities. And if data isn't readily available at your fingertips, you dig in and find ways to surface what you need Strong track record of mentoring and building teams from scratch -- and retaining talent Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology. Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara's C-suite. Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance. Diplomacy, tact, and poise under pressure when working through customer issues. Demonstrated ability to foster an inclusive team environment that values diverse perspectives Bachelor's degree from a 4-year institution. Ability to travel within the United States for customer meetings and events (up to 30%). An ideal candidate also has: Led a team where each team member managed a portfolio of 8-40 accounts. Experience using Gainsight. Passion for going above and beyond the call of duty for their customers and team members. Proven track record of partnering with Account Executives and Renewal Managers to develop and execute commercial expansion strategies. Strong program management experience. Strategic consulting experience. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$97,282.50-$130,800 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $97.3k-130.8k yearly Auto-Apply 16d ago
  • Customer Success Manager

    Recast 3.7company rating

    Remote

    Recast is hiring a Customer Success Manager (CSM) to join our dynamic, customer-facing team. As the first point of contact for our clients, this team plays a critical role in onboarding, training, and continuously supporting customers to ensure their success. In this role, you'll collaborate closely with our Data Science team and work within a cross-functional pod structure alongside Customer Data Scientists to prioritize and manage customer needs effectively. In your first 6 months, you will: Lead the customer onboarding process-coordinating and facilitating training sessions, ongoing check-ins, and Quarterly Business Reviews (QBRs). You'll manage meeting logistics, create agendas, prepare presentations, and follow up on action items, addressing customer queries along the way. Serve as the voice of the customer-gathering feedback, troubleshooting critical issues, de-escalating concerns, and ensuring the overall success and satisfaction of Recast users. Create and maintain customer-facing documentation-developing FAQs, guides, and resources to help customers overcome common challenges and get the most out of our platform. Leverage our Customer Success platform-tracking customer health, creating playbooks, and optimizing the customer journey to drive long-term satisfaction and retention. Contribute to internal initiatives-collaborating on strategic projects to improve the overall Recast customer experience (e.g., building customer enablement programs). Develop and execute account plans-identifying and mitigating risks while driving growth and engagement across your customer portfolio for the next 3+ quarters. You'll be a great fit if you have: A strong attention to detail-you're skilled at managing multiple priorities across a portfolio of 10-20 customers. Customer success experience-you've worked in a Customer Success, Account Management, Client Services, or similar customer-focused role. Marketing experience-you're familiar with the challenges faced by marketers in B2C, and have experience supporting them in measuring marketing effectiveness (preferably in a consultative or agency context). Tech-savviness-while we'll teach you about media mix modeling, you should be excited to learn about technical concepts and data-driven solutions. An entrepreneurial mindset-you thrive in dynamic, evolving environments and enjoy creating new processes and strategies to enhance customer outcomes. A collaborative spirit-you're a team player who enjoys working closely with others to achieve common goals. Bonus points for: Recast is a startup, so we value team members who can jump in and contribute to multiple areas. If you have any experience or interest in the following, we'd love to hear about it: Account growth (upsells, expansions) Data science or data analysis Marketing analytics Familiarity with Customer Success platforms & JIRA What excites you (and might scare others): Helping shape a startup-You'll play a key role in defining processes, culture, and structure at an early stage. Working with a remote-first team-We have a distributed, global team and you'll need to be comfortable with flexibility and independence. Navigating technical challenges-You'll engage directly with complex data modeling and statistical concepts-an exciting opportunity to expand your skill set! What we offer: Work from anywhere-We're fully remote, so you can work where you're happiest. Competitive salary + equity-We offer a competitive salary with equity to give you a stake in our success. Unmetered PTO-Along with a minimum of 2 weeks mandatory PTO, we encourage you to take time to recharge. Autonomy & support-You'll have the freedom to manage your time and the resources you need to do your best work. Diversity at Recast: We're committed to building a diverse team, so if you come from an underrepresented background in tech (e.g., women, non-white communities), we strongly encourage you to apply, even if you don't meet every single requirement.
    $70k-112k yearly est. Auto-Apply 60d+ ago
  • Enterprise Customer Success Manager

    Samsara 4.7company rating

    Remote

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in the US EXCEPT Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers' decision-makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform's capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Solutions-oriented with strong problem-solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor's degree from a 4-year institution This role requires up to 25% travel An ideal candidate also has: Has strong bias for action, the ability to think big, with insistence on high standards Has experience serving and supporting large-scale business solutions at Fortune 500 companies Thrives in an unstructured, fast-paced, and change-heavy environment The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$85,085-$114,400 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $85.1k-114.4k yearly Auto-Apply 16d ago
  • Customer Success Manager, SaaS/renewables (Remote in United States)

    Power Factors 3.5company rating

    Texas jobs

    Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world's renewable energy data.* Power Factors' Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company's suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management. With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code. * Outside China and India ABOUT THE ROLE At Power Factors, our CSMs are core to the customer experience. We seek highly experienced industry experts who thrive off of creating value through strong and enduring customer relationships. The CSM role is for someone who is the unique combination of technical and commercial, and thrives where deep knowledge is required for customer success. The CSM should have a strong technical background, with an orientation in technical asset management within industrial sectors - energy sectors are preferred but not exclusionary. The CSM should have experience in customer-facing roles, whether that be sales, commercial relationship management or strategic programs. The role of the CSM is focused on value creation for the customer and measured by retention and expansion. The CSM is also the trusted advisor of the customer, which means the CSM sits at the cross-functional nexus for customer advocacy internally. We seek highly motivated, individual contributors who thrive on customer interaction. This person has a love of big, meaty accounts where you become the main connection to our company. This individual thrives on accountability and on being rewarded for performance. Key Responsibilities: Account Management: Build and maintain strong, long-lasting relationships with customers, acting as their main point of contact throughout their journey with us. Strategic Advisor: Value creator for the customer, the one who knows utilization, usage and needs of the customer inside and out - and helps direct the customer on how Power Factors can meet them. Customer Onboarding: Lead the customer through successful project commissioning, following up on post-commissioning to-dos and ongoing optimization of system usage. Product Adoption: Proactively guide customers to ensure they are fully utilizing the product's features and capabilities to achieve their business goals. Upselling, Renewals and Novations Support: Ensure a successful novation from EPC to ultimate owner of the plant. Collaborate with the sales team to identify upsell and cross-sell opportunities, driving account growth and ensuring customer retention. Customer Feedback: Gather and communicate customer feedback to product and development teams, contributing to the continuous improvement of our software solutions. Data-Driven Insights: Utilize customer data and metrics to identify opportunities for improvement and drive customer success outcomes. Problem Resolution: Address and resolve major customer issues or concerns promptly, providing troubleshooting and escalating issues when necessary. Training & Education: Organize regular training sessions, webinars, and documentation to ensure customers stay informed and up to date with product features and best practices. Collaboration: Work closely with internal teams such as Sales, Marketing, and Product to ensure alignment and optimize the customer experience. Qualifications: Technical Expertise: Deep expertise in SCADA and EMS technologies, both software and hardware, and how the technology is deployed at sites. Previous experience working as a SCADA project manager across multiple sites highly desired. Proven experience of managing, installing, maintaining and troubleshooting SCADA networks, hardware and software - allowing CSM to relate to customer experience. Commercial Orientation: Demonstrated experience in selling or servicing large, complex customers. Strategic Mindset: Having a natural knack for rolling up concepts to guide customers through complex discussions and come out with key takeaways Strong Communication Skills: Excellent written and verbal communication skills with the ability to communicate complex technical concepts in a clear and concise manner. Problem-Solving: Ability to identify and resolve customer issues, with a proactive approach to addressing challenges. Customer-Centric Mindset: Passion for delivering outstanding customer experiences and fostering positive relationships. Analytical Skills: Ability to analyze customer data and draw actionable insights to improve customer outcomes. Team Player: Ability to work collaboratively with internal teams and foster a positive work environment. LIFE @ POWER FACTORS We are an agile software development company - big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan. WHY JOIN US By joining the Power Factors team, you'll be part of a dynamic group of innovative and driven individuals dedicated to making a positive impact. Every day, your work will directly contribute to advancing clean energy solutions and supporting global sustainability initiatives. Our culture runs deep and shows up in how we work together - committed, conscientious and collaborative. With many opportunities for professional growth, Power Factors is here to support your development as we lead the charge in transforming the energy industry. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $61k-96k yearly est. 60d+ ago
  • Strategic Account Sales Manager

    Kohler 4.5company rating

    Kohler, WI jobs

    Work Mode: Remote Opportunity We are seeking a dynamic and entrepreneurial Strategic Account Sales Manager to join our high-performing team. In this role, you will be responsible for managing and expanding relationships with key existing accounts, focusing on complex clients with multiple buying locations. You will act as a trusted advisor, uncovering opportunities, aligning solutions to client needs, and driving long-term business growth. This is a unique opportunity for someone who thrives on autonomy, is energized by travel and face-to-face relationship building, and is passionate about helping others grow. If you're someone who brings heart, hustle, and a business-builder mentality, we want to hear from you. Specific Responsibilities * Lead and execute strategic account plans for major clients to grow market share and deepen relationships. * Act as the primary liaison between the company and key client stakeholders across multiple locations. * Proactively identify opportunities to add value through our full suite of services, including marketing, call center support, sales enablement, and installation operations. * Collaborate cross-functionally to ensure clients' business objectives are understood and met. * Conduct regular on-site visits (up to 65% travel) to nurture relationships, understand market nuances, and uncover expansion opportunities. * Attend industry events to identify potential partners & keep pulse on the players, market trends & vendors. * Provide strategic insight and feedback from the field to internal teams to support continuous improvement. * Track, report, and forecast account activity using CRM tools and dashboards. Skills/Requirements * Bachelor's degree in Business, Marketing or a related field preferred. * 5+ years of experience in strategic account management or B2B sales, preferably in a service or installation-based industry. * Demonstrated success growing revenue in existing accounts. * Proficient in CRM software (Salesforce preferred) and Microsoft Office Suite. #LI-TM1 #LI-DNI Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $101,350 - $156,150 plus a competitive half-yearly sales incentive bonus. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. This position may be eligible for an Area Salary Differential based on the location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $101.4k-156.2k yearly 26d ago
  • Senior Customer Success Manager

    Summer Energy 3.5company rating

    Remote

    Who We Are Summer is a Certified B Corp on a mission to restore financial freedom for the 46 million Americans burdened by student debt. We combine deep policy expertise with powerful technology to simplify every step of college cost planning and loan repayment. We have helped people save an average of $278 per month and more than $1.8 billion in total savings to date. By partnering with leading employers, cities, and financial institutions, including ADP, the City of New York, Banc of California, Norton Healthcare, and the American Federation of Teachers, Summer helps millions of Americans move closer to a debt-free future. Backed by $30 million in funding from top investors including Rebalance Capital, SemperVirens, QED Investors, General Catalyst, and Flourish Ventures, we're building the infrastructure that powers student loan relief and education affordability in America. Your Role As Senior Client Success Manager, you will own day-to-day management of our largest government client, manage other government clients, while preparing our next public sector clients to launch. You'll coordinate teams, keep integrations and reporting on track, manage risks, and lead clear, outcome-focused updates with senior leaders. You'll work closely with Product, Marketing, Member Success, and Data teams to ensure government employees and city residents get real results. You'll help build the playbook for how Summer serves the government sector and create the foundation for expansion into additional government clients. Your work will directly support public servants and residents navigating student debt while proving Summer's value to cities and states nationwide. As Summer continues to grow quickly, this presents an opportunity for the Senior Customer Success Manager to own the Government and Public sector vertical. What You'll Do Own a portfolio of Government and Public sector clients from onboarding through to renewal, ensuring strong product adoption and measurable business outcomes. Partner closely with clients to align our solutions with their HR and business goals, driving client retention and revenue expansion through product upsells Develop tailored success plans that drive usage, engagement, and long-term return-on-investment for clients. Lead regular business reviews to demonstrate impact and align on future growth opportunities. Develop and build senior relationships at clients to increase Summer's visibility and increase potential for further client value, product adoption and revenue growth. Work in partnership with both the client and Summer's Marketing team to generate creative and cost-effective awareness campaigns to drive product adoption. Leverage data and customer feedback to identify usage trends and barriers, partnering with Product and Marketing to influence roadmap and adoption campaigns. Up to 10% travel required to clients, conferences, and internal onsites You Might Be a Fit If You Have Experience: 7+ years within Customer Success or Account Management. Revenue Focus: Experience in managing and negotiating contract renewals and comfort in successfully identifying and closing revenue upsell opportunities. Client Value: A strong focus and track record on identifying and quantifying client value. Strategic and Enterprise Client Management: Possess the ability and experience to work with complex, matrix organizations with multiple stakeholders and objectives. Relationship-Building: Ability to identify gaps in key relationships, build and nurture relationships at different levels of seniority within multiple different departments. SaaS Start-ups: Summer is a Series A company and growing quickly. Prior experience within small, fast-growing SaaS companies would help you be successful in the role. Agility and Urgency: Must be agile, detail-oriented, and work with urgency. Added Bonus If You Have Financial wellness, benefits or student loan experience. B2B2C Fintech experience. An understanding of HR benefits buyers and decision making. Government / Public sector experience. While this is not required, the segment you will be working on is specific to the public sector and government. Familiarity with security / privacy requirements. The Details Compensation: $120-$135k + equity + bonus + comprehensive benefits (for FTE roles only) Work Setup: Remote (U.S.) Status: Full-time Work Environment Summer is a remote-first company with team members across the U.S. We collaborate asynchronously and meet virtually each week, with in-person gatherings for key moments during the year. Why Join Summer Summer is on a mission to help borrowers navigate and eliminate student debt. We partner with financial institutions, employers, and government agencies to provide digital tools that simplify the loan experience for millions of borrowers. We're a mission-driven team that believes in solving real problems with real empathy. We care deeply about our users and each other. If you're excited about building technology that changes lives, we'd love to meet you. How We Support You Equity grant to share in Summer's success 100% employee-covered medical, dental, and vision insurance 401(k) plan with 3% match, fully vested day one Home office setup reimbursement Monthly lunch credits Direct contributions toward your student loans Up to 11 paid holidays + flexible PTO Paid leave for family, health, or personal needs Annual in-person events including Summer Camp and Summer Wonderland And more! Equal Opportunity Summer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind. This policy applies to all employment terms and conditions, including recruiting, hiring, promotion, termination, compensation, and training.
    $120k-135k yearly Auto-Apply 4d ago
  • Sr Client Success Manager

    Available Plastics 3.6company rating

    Remote

    About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: The Senior Client Success Manager (‘CSM') is an exciting opportunity to join a high-growth, entrepreneurial team within our Insurance LOB. This business unit is powered by an industry leading software platform and backed by Agero, a market leader with decades of experience serving the automotive services industry. The role will join a select team tasked with the mission to provide quality services and efficient processes to insurance clients, thereby achieving mutual goals of growth, profitability, and customer satisfaction. This individual leads all daily client facing activities for assigned vertical markets and aligned client portfolios. In addition, the Senior CSM is responsible for management and expansion of Insurance partnerships and general account partnership activities. The Senior CSM is principally accountable for relationship sustainability, expansion, service excellence, financial and goal attainment. The ability to effectively engage and influence efforts with internal stakeholder groups (e.g. Business Development, Operations, Product, Marketing, IT, Sales Engineering, and Billing) is essential for delivering successful outcomes. Key Outcomes: Establish and manage both executive and working-level (Up and Across) relationships with current and potential clients Responsibility for the financial performance, health and oversight of the assigned client base, including the ability to understand key financial drivers and influences Evaluate strategies and opportunities through market sizing, revenue and profit potential, competitive set, strategic nature, product requirements, permission to sell and overall GTM strategy Be the internal client advocate at Agero to ensure client needs are understood and met by key stakeholders and senior leadership Deliver and inform internal and external stakeholders when it comes to key performance indicators, including identifying key insights and trends, while ensuring service agreement commitments. Assemble the right cross-functional teams, when required, to address any needs or resolve issues the clients may have Prepare and deliver business reviews to internal senior leadership updating on progress and roadblocks Proactively guide and educate clients towards best practices to improve their utilization of Agero services and outcomes Develop and prepare client meeting agendas, content, lead presentations, quarterly and annual reviews and direct participation of others on the team Demonstrate critical thinking skills in managing complex customer issues from inception to resolution Lead select strategic projects and service agreement negotiations collaborating with internal stakeholders in Marketing, Legal, Product and Service Delivery Qualifications: 5+ years of previous experience in a hands-on role (pre-sales, professional services, business development, enterprise account management) working with Enterprise Customers (Fortune 100) Advanced knowledge of the auto physical damage (APD) claim process, systems/technology, and key stakeholders Proven track record of moving partners through funnel delivering results with significant contributions to profitability Have advanced experience with CRM software (e.g. Salesforce CRM or HubSpot), Productivity and Business applications (particularly Google suite of services), and Business Intelligence tools (Sigma) Teamwork mentality and willingness to learn and grow (experience in a virtual environment) Analytical confident with gathering, synthesizing and delivering analysis and insights around program performance Demonstrated ability to organize multiple account management projects at a time, while maintaining sharp attention to detail and strong partner relationships BA/BS Degree or equivalent experience Hiring In: United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New Mexico, New York State, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is December 28th. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$95,000-$130,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $95k-130k yearly Auto-Apply 16d ago
  • Strategic Account Manager, Medical Tapes

    Avery Dennison Corporation 4.8company rating

    Painesville, OH jobs

    Avery Dennison is seeking a Strategic Account Manager to support the Medical Segment of our Performance Tapes North America business in Painesville, Ohio. In this role, you will be responsible for developing, maintaining, and profitably growing top-line sales goals while creating strong alliances with existing and new customers. Our customer base is composed of OEM/Direct Medical Device Companies as well pressure sensitive tape converters utilizing pressure sensitive tape solutions. In this role, you will report directly to the Business Director for the Medical Segment and will work remotely. In your role as Strategic Account Manager, delivering on these responsibilities is critical to success: * Effectively manage a territory of complex, large accounts * Represent Avery Dennison Medical's products & solutions across a wide variety of end use sub-segments and applications * Utilize disciplined and organized approach to championing projects, managing the internal and external constituents to achieve desired outcomes * Manage profitable growth while maintaining existing business at appropriate margin levels through pricing or efficiency actions * Maintain and grow a healthy pipeline of differentiated opportunities to support the long term growth objectives of Performance Tapes Medical segment * Develop strong relationships with key stakeholders within your customer base, with the goal of becoming a trusted resource and partner that adds value to their business * Leverage account management skills across all levels of the customer organization * Understand the key outcomes of customers/OEMs, aligning internal resources and products to support those objectives resulting in mutual growth * Work closely with critical internal functions (Technical/R&D, Marketing, Supply Chain, Operations and Finance) in the support of business critical objectives and growth * Other tasks as assigned * Bachelor's Degree strongly preferred * 4+ years of experience selling INTO in the Medical Device OEM Market * Proven ability to hunt effectively for new business * Proven track record of territory management and growth over a sustained period of time * High energy, self motivated, goals/results oriented * Large Account management experience preferred * Proven negotiation skills * Strong Business Acumen * Ability to travel frequently - up to 50% * This person can work remotely anywhere from the continental U.S. so long as you've reasonable access to a major airport for travel purposes. #LI-Remote The salary range for this position will be $95k-125k / year before commission. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
    $95k-125k yearly 31d ago
  • Manager, Enterprise Customer Success

    Samsara 4.7company rating

    Louisiana jobs

    About the role: The Enterprise Customer Success team ensures Samsara's Enterprise customers in the US adopt our solutions and continuously derive value from our products. We serve as the trusted point of contact for our enterprise customers throughout their lifecycle, from onboarding and adoption to advocacy and renewal. As the manager of the Enterprise CSM team, you will enhance our Customer Success engagement motions, provide targeted coaching for each team member, and foster an inspiring and dynamic team culture. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. This role is open to candidates residing in the US EXCEPT Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro. This position requires working hours in the Central or Eastern time zones. In this role, you will: Ensure ongoing success and value realization for Samsara's Enterprise Customers. Define and execute long-term strategies for the Enterprise Customer Success team that support Samsara's commitment to providing excellent service and then scale it. Create goals, action plans, playbooks, and key metrics for the long-term success of Samsara's Enterprise accounts. Deliver results across team KPIs and org level OKRs Keep executives informed of progress and advocate for change when needed. Lead from the front with a willingness to get your hands dirty. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for this role: 8+ years relevant experience in a senior Customer Success, account management, or strategic consulting role 3+ years experience in a people management or leadership position Clear leadership presence that translates across all communication channels -- in person, over video, and in writing Solutions-focused with strong problem-solving skills Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment. Strong bias for action, the ability to think big while also executing with excellence Data-driven - you use it to build a clear picture of priorities. And if data isn't readily available at your fingertips, you dig in and find ways to surface what you need Strong track record of mentoring and building teams from scratch -- and retaining talent Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology. Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara's C-suite. Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance. Diplomacy, tact, and poise under pressure when working through customer issues. Demonstrated ability to foster an inclusive team environment that values diverse perspectives Bachelor's degree from a 4-year institution. Ability to travel within the United States for customer meetings and events (up to 30%). An ideal candidate also has: Led a team where each team member managed a portfolio of 8-40 accounts. Experience using Gainsight. Passion for going above and beyond the call of duty for their customers and team members. Proven track record of partnering with Account Executives and Renewal Managers to develop and execute commercial expansion strategies. Strong program management experience. Strategic consulting experience.
    $58k-97k yearly est. Auto-Apply 41d ago
  • Strategic Account Manager

    Enovis 4.6company rating

    Remote

    Who We Are ™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit *************** What You'll Do At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the National Accounts Team you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title: Strategic Account Manager Reports To: Director, National Accounts Location: Remote Business Unit Description: Foot & Ankle Job Title/High-Level Position Summary: The Strategic Account Manager is responsible for driving strategic growth by developing and managing partnerships with Group Purchasing Organizations (GPOs), Integrated Delivery Networks (IDNs), Ambulatory Surgery Centers (ASCs), and large health systems. This role requires a sales-driven mindset combined with the ability to navigate corporate-level negotiations and contracting strategies. Ideal candidates will bring proven success in orthopedic device sales combined with national or strategic account management experience and have a strong ability to influence executive decision-makers while supporting field execution. Key Responsibilities: Develop and execute account-specific business plans for assigned strategic IDNs, with direct accountability for growth targets tied to these accounts. Target and execution on new account and product approval opportunities to increase market access and drive growth. Manage contracting needs and pricing negotiations for all IDNs, ASCs, and health systems across the assigned territory, ensuring alignment with regional sales priorities and timely execution of RFPs, purchasing agreements, and amendments. Leverage support from Contract Analysts to provide accurate data analytics, price files, and assist with amendments and purchasing agreements. Partner side-by-side with Regional Sales Directors to drive overall territory growth, aligning IDN initiatives with field sales execution. Build and maintain executive-level relationships within IDNs, ASCs, and health systems to influence access and drive adoption (Supply Chain, C-Suite, Service Line Leaders). Serve as the primary point of contact for Supply Chain contracting teams, overseeing implementation of local, regional, and GPO agreements while ensuring compliance with pricing, tier qualifications, and volume commitments. Address and resolve complex pricing and billing issues that may arise within the assigned region. Identify and pursue opportunities for cross-selling, portfolio expansion, and surgeon champion engagement to support both IDN-specific and territory-wide growth. Conduct IDN and territory-level business reviews, monitor rebate performance, and maintain pipeline development to support sustained growth. Lead product submission processes, coordinating closely with Regional Account Coordinators. Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship. Minimum Basic Qualifications: Bachelor's degree required. Minimum of 3-5 years' experience with proven success in orthopedic device sales combined with managing national or strategic accounts. Strong understanding of the healthcare and orthopedic industry, with a demonstrated ability to develop relationships with and influence executive decision-makers. Exceptional communication, negotiation, and sales leadership skills. Ability to work independently and collaboratively to manage complex projects, prioritize competing demands, and deliver measurable results. Proficiency in MS Excel, MS Word, PowerPoint. ERP experience is a plus. Valid driver's license. Travel Requirements: Up to 50% overnight travel to meet with accounts, sales teams, leadership, and represent Enovis at conferences related to National Accounts. Desired Characteristics: Sales Mentality: Ability to create demand and close competitive deals at a corporate level while continuously identifying new targets to improve market access. Strategic Thinker: Comfortable managing complex contracting strategies and long sales cycles. Executive Presence: Skilled at influencing C-suite and supply chain leadership. Financial & Analytical Acumen: Ability to interpret and construct pricing models and compliance metrics. Adept at successful pricing negotiations to avoid or limit price erosion. Collaborative Leader: Strong alignment with field teams and cross-functional partners. “Creating better together”. It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes. What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors: Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package that includes: Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit ************** to learn more. EQUAL EMPLOYMENT OPPORTUNITY Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. Join us in creating better together. EOE AA M/F/VET/Disability Statement All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
    $97k-142k yearly est. Auto-Apply 10d ago
  • Strategic Waste Account Manager

    Terra Nova Solutions 4.4company rating

    High Point, NC jobs

    The Strategic Waste Account Manager is an essential role in the support and revenue growth of Terra Nova's field operations. While focusing on assigned accounts and new business targets with a primary focus on growing the waste processing and Waste-to-Energy lines of business, the Strategic Waste Account Manager is responsible for identifying new client opportunities, promoting the entire TNS line of services and driving new business growth. Additionally, the Strategic Waste Account Manager is responsible for cross-selling additional services to meet the customer's needs and strengthen the company-client relationship with new accounts and territories to ensure Terra Nova is exceeding client expectations. In this role, the Strategic Waste Account Manager serves as a brand ambassador of the company, therefore the Strategic Waste Account Manager is expected to always represent the company in a positive manner both externally with clients as well as inside the office. Reporting to the SVP Sales and Marketing, this position will be primarily remote based but will require frequent travel to both customer and TNS locations, as well as company meeting locations to support business needs. Essential Functions: New customer identification The Strategic Waste Account Manager is required to identify sufficient new customer targets to meet the assigned budgetary requirements by utilizing all available sources discussed and outlined by SVP Sales and Marketing. Drive new business growth primarily in our industrial services and waste management service lines Develop a consistent client prospect pipeline that provides a continuous flow of new opportunities which meets the needs of TNS operations; quote and close business proposals at a rate sufficient to meet budgetary goals. Sales Activity Reporting Utilizing the company's CRM program, enter and track all business opportunities from identification to close in a timely manner Provide weekly and monthly sales reporting, as required Account Maintenance Maintain client accounts and provide proactive approach to issue resolution; consistently deliver positive customer service to ensure client satisfaction and retention Support operations, as needed, with account maintenance and customer support Meetings, Conferences, and Trade shows Actively participate in all company meetings, industry trade shows and conferences, as directed. Requirements: Minimum of 5-10 years' related experience in a similar capacity in the environmental services industry Strong communication, interpersonal and presentation skills Professional demeanor; customer centric approach to sales Strong financial acumen Proven ability to close sales transactions and resolve customer concerns with a positive approach Ability to work in a fast paced environment with proven ability to meet deadlines and sales expectations Necessary Knowledge, Skills and Abilities: Excellent working knowledge of Microsoft Office suite Previous experience utilizing a CRM program highly preferred Terra Nova supports a diverse and drug free workplace. EOE. E-Verify Employer.
    $40k-63k yearly est. Auto-Apply 60d+ ago
  • Strategic Account Manager - Texas Based

    Young Innovations 4.3company rating

    Remote

    Job Details Fully RemoteDescription Young Innovations is a manufacturer and marketer of high-quality dental equipment with sales in excess of $100 million. With an outstanding reputation for quality, the company has a broad portfolio of market leading products across a variety of categories. CHARACTERISTICS OF THE CLASS: The Strategic Accounts Manager (SAM) will report to the respective regional Director of Sales. This role is responsible for growing Young Innovations' Strategic Accounts business. The company's Strategic Accounts focus includes Dental Support Organizations (DSOs), Mid-Market Groups, and Community Health Centers (CHCs). This role will focus specifically on our regional and local DSO customer base. ESSENTIAL DUTIES: Represent Young Innovations as the primary point of contact for designated strategic account customers to include owners, purchasing, clinical and marketing leadership Leverage the CRM (HubSpot) to define a yearly plan to gain market share that will lead to increased sales, profitability and overall revenue and use the system to record relevant information as required Utilize experience, relationships and people skills to develop and expand customer base and drive customer retention. Work with marketing team to create and establish strategic playbooks to drive sales growth and develop partnerships for mutual growth with strategic account customers. Conduct detailed regular regional and local DSO customer reviews. Establish relationships with key dealer representatives in their region to enable growth and pull-through. Ensures strong communication with leadership and shares regular pipeline reviews. Work closely with the Clinical Implementation Managers and other Clinical Education resources to support clinical presentations and additional value-add programs at select strategic accounts. Partner with other resources across the business accelerate product adoption. Regularly attend industry related events, trade shows, vendor meetings, etc. as required. Prepare, present and negotiate custom proposals to DSO leadership teams. Support a culture of high energy and engagement within the DSO/Dealer Sales Organization. Manage travel, expenses and other related administrative activities budget. RELATED DUTIES: Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS: Training and Experience Bachelor's Degree in a related field and a minimum of 5 years outside sales experience, with at least 1 year managing strategic accounts. Direct experience in sales with either DSO's and/or dealer partners. Familiar with contract pricing and negotiation. Experience in the dental industry is strongly preferred. Technology: Comfortable within all Microsoft Applications required, HubSpot CRM and PowerBI preferred. Knowledge, Abilities and Skills Ability to forge strong business relationships externally and internally. Excellent presentation and communication skills required. Ability to work independently and take a hands-on approach to the work. Ability to analyze data to drive data driven solutions. PHYSICAL REQUIREMENTS: Working Conditions: Remote working environment with heavy travel to DSO and or dealer partners predominantly via air. Travel Requirements: 50% travel required. Pay Range: $-$ The pay range reflects the minimum and maximum target for the position at the time of posting. Within the range, the compensation will be determined based on education/training, skill set, experience, and other organizational needs. Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.
    $62k-103k yearly est. 60d+ ago
  • Sales Account Manager

    The Bazaar 3.7company rating

    River Grove, IL jobs

    Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.
    $30k-47k yearly est. 4d ago
  • Strategic Account Manager- Detroit

    Worthington Steel 4.6company rating

    Chicago, IL jobs

    Tempel is looking to add a Strategic Account Manager to our Transportation commercial team! **This will be a remote role with accounts in the Detroit area. The Strategic Account Manager will be responsible for growing sales and market share within assigned strategic accounts and territories within the Transportation segment. They will drive profitable growth and strengthen Tempel's position as a trusted business partner for electric motor cores. This role requires strong relationship management, strategic thinking, and collaboration across multiple departments including Engineering, Operations, Marketing, Quality, and Customer Service. The ideal candidate will have a proven background within the automotive, motorsports, rail or aerospace industries, demonstrate exceptional communication and negotiation skills, and have a passion for developing long-term, value-based customer relationships. Tempel is a global leader in precision magnetic steel laminations for motors, generators, and transformers. Our commitment to innovation, quality, and customer service has made us a trusted partner in industries such as automotive, industrial, and renewable energy. At Tempel, we foster a team-oriented culture with opportunities for development and career growth. If you're still wondering why you should join our team, here's a quick list of reasons: 100% REMOTE position Collaborative culture with exceptional leadership Highly competitive and low-cost benefits start Day 1 - including medical, dental, vision, life insurance, and 401(k) (with company contribution and employee match) and other perks. Performance-based pay increases, tuition reimbursement and a company culture that values safety, innovation, and continuous improvement Responsibilities: Develop and manage the B2B relationship between Tempel and assigned strategic accounts with the goal of achieving profitable sales growth Research key accounts and market trends to identify new business opportunities (prospecting) and maintain a strong understanding of customer needs, competitors, and industry dynamics Establish and maintain value-based strategic relationships that position Tempel as a preferred business partner Lead supply negotiations leveraging Tempel's global footprint and market leadership Develop and maintain detailed account plans, including SWOT analysis, business volume projections, competitive positioning, and strategic growth initiatives Collaborate with internal teams to ensure high-quality service and support for all customer needs Identify, pursue, and accurately forecast new business opportunities to support long-term growth (sales funnel) Drive value-added activities using all available Tempel resources to strengthen customer partnerships Negotiate contractual terms and conditions in collaboration with management and internal stakeholders Participate in continuous improvement initiatives and professional development opportunities Ability to read and interpret a detailed part drawing Perform other duties as assigned Desired Experience: Bachelor's degree in Engineering or Business or equivalent career experience 3 plus year of experience in key account management with preference in the automotive, industrial, or renewable energy. Proven success in B2B sales and consultative or value-based selling approaches Strong negotiation, organizational, and leadership skills Excellent communication and interpersonal skills across diverse teams and geographies Deep understanding of key markets such as automotive, motorsports, and aerospace Experience using CRM systems (MS Dynamics, Salesforce, or similar) preferred Work Environment: Up to 60% travel but flexibility around the travel. About Us: Hesitant to apply because you may not meet every specific requirement? If this role interests you, we encourage you to apply! At Tempel, we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or another within our organization. Tempel is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability, or veteran's status.
    $76k-100k yearly est. Auto-Apply 41d ago
  • Strategic Account Manager- MI/OH/IN

    Worthington Steel 4.6company rating

    Chicago, IL jobs

    Tempel is looking to add a Strategic Account Manager to our Transportation commercial team! **This role will be 100% remote. The Strategic Account Manager will be responsible for growing sales and market share within assigned strategic accounts and territories within the Transportation segment. They will drive profitable growth and strengthen Tempel's position as a trusted business partner for electric motor cores. This role requires strong relationship management, strategic thinking, and collaboration across multiple departments including Engineering, Operations, Marketing, Quality, and Customer Service. The ideal candidate will have a proven background within the automotive, motorsports, rail or aerospace industries, demonstrate exceptional communication and negotiation skills, and have a passion for developing long-term, value-based customer relationships. Tempel is a global leader in precision magnetic steel laminations for motors, generators, and transformers. Our commitment to innovation, quality, and customer service has made us a trusted partner in industries such as automotive, industrial, and renewable energy. At Tempel, we foster a team-oriented culture with opportunities for development and career growth. Benefits offered - 100% REMOTE position Collaborative culture with exceptional leadership Highly competitive and low-cost benefits start Day 1 - including medical, dental, vision, life insurance, and 401(k) (with company contribution and employee match) and other perks. Performance-based pay increases, tuition reimbursement and a company culture that values safety, innovation, and continuous improvement Responsibilities: Develop and manage the B2B relationship between Tempel and assigned strategic accounts with the goal of achieving profitable sales growth Research key accounts and market trends to identify new business opportunities (prospecting) and maintain a strong understanding of customer needs, competitors, and industry dynamics Establish and maintain value-based strategic relationships that position Tempel as a preferred business partner Lead supply negotiations leveraging Tempel's global footprint and market leadership Develop and maintain detailed account plans, including SWOT analysis, business volume projections, competitive positioning, and strategic growth initiatives Collaborate with internal teams to ensure high-quality service and support for all customer needs Identify, pursue, and accurately forecast new business opportunities to support long-term growth (sales funnel) Drive value-added activities using all available Tempel resources to strengthen customer partnerships Negotiate contractual terms and conditions in collaboration with management and internal stakeholders Participate in continuous improvement initiatives and professional development opportunities Ability to read and interpret a detailed part drawing Perform other duties as assigned Desired Experience: Bachelor's degree in Engineering or Business or equivalent career experience 3-5 years of experience in key account management Proven success in B2B sales and consultative or value-based selling approaches Strong negotiation, organizational, and leadership skills Excellent communication and interpersonal skills across diverse teams and geographies Deep understanding of key markets such as automotive, motorsports, and aerospace Experience using CRM systems (MS Dynamics, Salesforce, or similar) preferred Work Environment: Travel up to 60%, mostly local travel when needed with additional minimal travel in other areas within North America About Us: Hesitant to apply because you may not meet every specific requirement? If this role interests you, we encourage you to apply! At Tempel, we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or another within our organization. Tempel is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability, or veteran's status.
    $76k-100k yearly est. Auto-Apply 41d ago
  • Energy & Industry Strategic Account Manager

    Hilti 4.2company rating

    New Orleans, LA jobs

    Ready to Drive Growth with Hilti's Largest Customers? The role of Hilti North America (HNA) Strategic Account Manager (SAM) is to own the relationship of the customers within a specific region represents the largest opportunity for large customer business. This role is responsible for developing executive relationships in partnership with the regional manager and division manager. This includes developing strategic direction and gaining share of wallet through specific strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer's organization. The incumbent in this role deeply understands Hilti's product, software, and service solutions. The Strategic Account Manager will work upstream to deliver value (improve business processes / work methods), establish Hilti as a trusted partner and position Hilti for sustainable and accelerated growth. The Strategic Account Manager will cover approximately 10 large accounts. What You'll do Make outside, face-to-face sales to an assigned set of customers, often through direct assignment within a geographic area while strengthening the company's position or market shares within the assigned group of accounts Build account development plans for up to ten hierarchies to drive key strategic topics, project and account standards on local opportunities Work under the guidance of strategic business developers to implement framework agreements locally Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service Demo Hilti products and services in person, face-to-face, with customers. Identify the key roles on a jobsite and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies. Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service) Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory. Participate in construction industry trade organizations to build relationships and network of contacts as well as understand local competitor value offerings in relative trade. What You'll Bring Bachelor's Degree or equivalent work experience, required. Five (5) year prior direct sales experience working directly with customers, required. Previous experience selling to customers in the oil & gas industry, specifically focusing within offshore vertical. Demonstrated success as a Strategic Account Manager or Key Account Manager, or developing key customer accounts, required. Ability to effectively present and influence C-Suite Executive, required. Ability to build relationships and work effectively with all levels of an organization to drive strategy, influencing owner and generating revenue, required. Extensive experience with Salesforce.com platform. Proven ability working on strategic projects that have a longer-term focus. Experience with reading and understanding construction documents, preferred. Previous experience of preparing professional sales presentations and quotes for customers required. Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations. Ability to thrive both independently and in a team environment, required. Strong communication, relationship building and networking skills, required. Excellent collaboration skills driven by strong communication skills and business understanding. Proficient computer skills including MS Office Suite and smartphones, required. Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times. What's In It for You In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including: Medical/Dental/Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment Generous Paid Time Off policy and holidays including two days to give back to your local community Paid parental leave, sabbaticals, military leave Education reimbursement Up to five days per year of back-up daycare Life, accident and disability insurance Employee Assistance Program (EAP), company-paid wellness screenings Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. RequiredPreferredJob Industries Other
    $44k-77k yearly est. 3d ago
  • Strategic Account Manager

    Nordson Corporation 4.6company rating

    Louisiana jobs

    Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. JOB SUMMARY Drive growth by increasing market share within key strategic accounts-including key customers and strategic focus segments. Represent the full Nordson X-Ray and Test product range, and build strong, professional relationships to promote our value and win new business. Take full ownership of account development, coordinating internal teams to support opportunities. Provide monthly business updates to senior leadership and maintain accurate forecasts using CRM tools. Adhere to Nordson's Go-To-Market strategy to ensure consistent execution. Success will be measured by market share growth, new business wins, improved profitability, and high customer satisfaction. Key Account Ownership & Strategic Management * Take full ownership & responsibility for designated Key Accounts at all levels of their business. * Co-ordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements. * Organigram Key Account organizations including key locations and decision makers and establish plans to maximize account penetration. * Work closely with the Regional Sales Directors and the Divisional VP on strategies for each account. * Work with other Key Account Managers to maximize on "Best Practice" and knowledge globally. Customer Relationship & Value Proposition * Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within the customers' facilities. * Work to position Nordson as the preferred supplier across the Key Accounts multiple facilities. * Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities. * Drive outstanding Customer Satisfaction, measured through any VOC programs and regular customer inputs. Cross-Functional & Global Collaboration * Manage the company resources (e.g., Applications, Sales, Service, Leadership etc.) to penetrate opportunities and win business. * Where applicable, co-ordinate resources globally to ensure success on the nominated customer. * Share progress and successes with the local resources on a regular basis to maintain "buy in" and excellent support. * Work with all the Divisional resources to ensure profitable revenue, profitable order bookings and optimized working capital. Operational Excellence & Compliance * Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all local and international legal regulations are met. * Ensure that delivery expectations are accurately managed through clear and concise communications (internally and with the customer). Forecasting, Reporting & CRM Management * Maintain project pipeline weekly ensuring key opportunities are up to date in the Customer Relationship Management system and maintain customer data in C4C. * Provide accurate and timely forecasts (through the CRM tools) on product/business win forecasts, minimum of 12 months rolling. EDUCATION & EXPERIENCE REQUIREMENT Essential * 5+ years of experience in sales / key account management for capital equipment * Bachelor's degree in Business, Marketing, or Engineering * Experience in solution selling to large multinational accounts * High technical capability to sell complex electronic solutions * English fluency * Excellent communication and interpersonal skills * Proven ability to drive the sales process from plan to close * Planning and forecasting skills * CRM proficiency (e.g., C4C) PREFERRED SKILLS & ABILITIES * Excellent analytical capability and data driving decision-making * Excellent negotiation skills * Time management, prioritization, and delegation * Flexibility and openness to feedback * Ability to lead, coach, and develop account plans * Ability to inspire and motivate cross-functional teams * Fluency in additional languages * Expertise in spreadsheets, presentations, and databases * Experience in Semiconductor and Electronic Assembly markets WORKING CONDITIONS & PHYSICAL DEMANDS Office based with travel to the countries / regions and customers as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TRAVEL REQUIRED Travel estimated 50% around USA. Global travelling for Sales team meetings maybe required. #LI-CL1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
    $67k-91k yearly est. Auto-Apply 17d ago
  • Manager of Strategic Accounts

    Ceribell 4.2company rating

    Field, MN jobs

    Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! In your role as a Manager of Strategic Accounts, you will develop and execute Ceribell's revenue growth strategy. In this role, you will be responsible for developing and implementing business plans involving, but not limited to, revenue generation from new product introductions, existing products, and product lines, compliance management, and developing strong relationships with all key decision makers (Economic and Clinical) within targeted accounts. Ceribell's overall mission, vision, and strategy will guide your creation and execution of these strategies. We are looking for a candidate with 10+ years of disruptive medical device sales experience, exceptional IDN and Health System sales experience, a high degree of energy, and the ability to move clients to action. Ceribell is seeking a goal-oriented and tenacious team member who understands current and prospective customers' business needs in order to bring value and improve patient outcomes, as well as to exceed Ceribell's business goals. While this is a remote position, candidates must live near a major airport due to travel requirements. (50%-70%) What you'll achieve: Implement an enterprise-wide strategy that builds and leverages Executive relationships in a top-down and bottom-up strategy to achieve revenue targets - identifying, qualifying, and closing sales opportunities. Develop and execute a revenue strategy in targeted accounts with a team of internal stakeholders Create and follow a sales strategy for new business opportunities and existing accounts by implementing IDN (Health Systems) Incorporate feedback about customer value propositions, competitive landscapes, and more into communication with teams internally. Achieve sales targets, revenue forecasts, quotas, metrics and customer growth projections for Ceribell's EEG solution Develop and maintain relationships with key decision makers in prospective and existing accounts. Represent Ceribell's strategically and relative to the competition, by staying current on competition and industry trends. Drive new sales and increase profitability for assigned customers through effective executive level engagement with key partners and IDNs Ensure client communications and requirements are established and maintained so that their needs are met and goals are met. Outline, prepare and deliver proposals addressing clients' technical, financial and operational needs and concerns while achieving positive returns for the customer and the company. Work collectively with a high level of communication and coordination with the Account Management Team on all activities. Lead the management of the sales pipeline and accurately forecast to meet revenue attainment goals Additional tasks may be added by management What you'll need to be successful: Minimum of 10 years' experience. Bachelor's Degree; MBA preferred. Sales experience in the healthcare industry is required. Experience working with C-level executives in the healthcare industry. Solid network. Experience working closely with IDN's/Health Systems. Strategic thinking, planning, and execution skills. Demonstrated consistent track record in exceeding sales targets. Ability to be self-motivated and perform effectively under ambiguity and rapidly changing circumstances. Having a thorough understanding of complex hierarchies and internal relationships in large healthcare systems. Subject matter expert in health care, health systems, and technology. Ability to travel to client locations as necessary (approximately 40-60% travel). Compensation: $185,000 Base. $325,000 On Target Earnings Compensation Range$185,000-$325,000 USD A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time. In addition to your base compensation, Ceribell offers eligible employees the following: Performance-based incentive compensation (varies by role) Equity opportunities 100% Employer paid Health Benefits for Employees 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection) 100% paid Life and Long-Term Disability Insurance 401(k) with a generous company match Employee Stock Purchase Plan (ESPP) with a discount Monthly cell phone stipend Flexible paid time off 11 Paid Holidays + 5 Company Wellness Days Excellent parental leave policy Fantastic culture with tremendous career advancement opportunities Joining a mission-minded organization! Application Deadline: Ongoing Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact ******************* to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to ******************. Please note that we will not respond to inquiries unrelated to job posting compliance.
    $55k-88k yearly est. Auto-Apply 45d ago
  • Strategic Account Manager

    Colt Services LLC 4.5company rating

    Gonzales, LA jobs

    Strategic Account Manager Reports To : Sales Manager About The Colt Group: The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in La Porte, TX. Job Overview The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome. Essential Functions and Responsibilities: Maintain relationships with existing customer and create new sales opportunities with those existing customers Initiate and cultivate relationships with new customers with the intent of growing Colt's book of business. Schedule and perform customer Lunch and Learns. Represent The Colt Group with honesty and integrity in day-to-day duties Maintain The Colt Group's values in both actions and appearance. Maintain knowledge and awareness of company products and services available to the customer. Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively. Ensure customer safety and training requirements are communicated to the operations department effectively. Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements. Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc. Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires. Must be available to assist the technicians in the field (customer locations) if needed Overnight Travel 40% to 60% by vehicle or airplane. Skills/Knowledge/Abilities: Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required. Excellent communication skills both written and verbal Ability to effectively communicate with all levels up to Plant Managers and CEOs. Proficient in Microsoft Outlook, Word, PowerPoint and Excel. Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision. Must be able to safely operate a vehicle and make face-to-face customer meetings Must possess a valid driver license and maintain a clean record Ability to adapt to ever changing schedules and priorities Able to pass a drug screen and background check in compliance with our safety program. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
    $48k-65k yearly est. Auto-Apply 60d+ ago

Learn more about Capital City Press, L.L.C. jobs