Senior Business Analyst jobs at Capital One - 30 jobs

About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities. Role and Responsibilities Generate requirements, wireframes, and documentation (i.e. Excel workbooks) for planning the migration of site collections to the online version. Documentation to include what site contents will be moved, what will be decommissioned and any web forms/workflows requiring additional work (i.e. InfoPath). Write requirements for Power Platform Applications and deprecated InfoPath form replacements. Meet with stakeholder groups to build consensus around planned moves of business unit site collections from on-premises SharePoint to the online version. Provide SharePoint technical resources with recommended timing and sequencing for site moves (i.e. business need priority, size, scope, etc.) Provide documentation, requirements and meet with stakeholders for in-flight and newly requested development requests for SharePoint online. Contractor will report to the team lead for SharePoint and attend weekly status meetings. Contractor will meet one on one with the team lead weekly to discuss deliverables, roadblocks and progress on milestones. The Business Analyst: SharePoint Contractor will have 3-5 years of business analysis experience, including experience with website and content migrations and working knowledge of SharePoint 2019 and SharePoint Online. This role requires strong requirements gathering, documentation, and stakeholder engagement skills to support SharePoint Online migration planning, technical implementation, and successful business adoption Minimum Qualification 3-5 years Business Analyst experience. Proven track record with website projects involving site content and migration to another platform. Ability to build consensus with stakeholders ranging from leadership to individual contributors. 2+ years' experience working with SharePoint 2019 or SharePoint Online as a seasoned end user or site owner. Preferred Qualification Project management experience. Experience with Microsoft's Power Platform.

JobID: 210703668 JobSchedule: Full time JobShift: : We are looking for a highly skilled and motivated Senior Product Associate for Sales Engagement within the Home Lending Product Team. In this role, you will bring your skill, experience, and facilitate innovation to create a best-in-class Sales team experience with a specific focus on driving cutting-edge AI tools and services. You will work with senior members of our team ensuring a successful delivery and implementation. This position requires entrepreneurial mindset, excellent communication skills, goal oriented attitude, ability to interface directly with internal stakeholders & vendors in understanding and influencing product feature delivery. As a Senior Product Associate in Home Lending, you will facilitate feature delivery in partnership with business stakeholders, design, architecture, engineering, and area product colleagues to create the best experience possible for our Sales teams and customers. You will partner with cross-functional teams to deliver transformative solutions - showcasing your attention to detail in developing story maps that support feature requirements and acceptance criteria that are foundational in delivering best-in-class products. Job responsibilities * Develop concise user stories and process flows that support the design and development of the Chase MyHome product * Collaborate with feature teams and architects to translate business requirements into actionable stories, technical specifications, and design documents. * Ensure that requirements meet the complex nature of the business while always focusing on the end user experience * Support testing cycles (User Acceptance Testing, Regression, system, Prod Checkout) * Apply critical thinking to identify and develop new ideas / innovations that will add value to the business and team Required qualifications, capabilities and skills * 3+ years hands-on experience in product delivery * Experience with the Agile product delivery methodology * Ability to prioritize multiple tasks and develop strong interdepartmental and cross-functional working relationships within a collaborative team environment * Self-driven with ability to work independently with minimal supervision * Detail oriented, strong analytical/problem solving skills * Ability to work under pressure with time-boxed deliveries * Embrace continuous learning and leverages new knowledge to deliver innovative technology and AI solutions that enhance the product and facilitate business value * Familiarity with Customer Relationship Management services * Bachelor's degree required Preferred qualifications, capabilities and skills * Mortgage Industry, Home Lending, Real Estate experience is preferred

This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce/Service Cloud platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial banking processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. Essential Functions Lead discovery and deep dive sessions to understand and document current state, pain points, and areas of opportunity to improve the system functionality and/or business process. Document current state and future state processes utilizing process flow diagrams and other process design tools. Provide thought leadership in leading brainstorming, design, and solution meetings with the line of business end users and technology teams. Serve as the voice of the end users to ensure system functionality and solutions meet the needs of the business. Act as subject matter expert on development projects from inception to ensure project/system design and implementation meets the needs of the business. Capture and expand upon user stories to translate business requirements into technical requirements and convey the appropriate level of detail to the development team. Writes acceptance criteria and test scripts to ensure new functionality is working as designed throughout the development and release management process. Perform analysis and research of system dependencies to reduce system and process issues. Manage testing coordination, execution and sign-off with the various teams and end-users, including ability to test on own and assign to others. Assists with change management activities and documentation Assists with prioritization of project backlogs and influence the larger system/product backlog with a goal of maximizing business value. Partners closely with area and functional product owners to keep them informed on project details and progress. Education Bachelor's Degree or equivalent experience (preferred) Work Experience & Skills Undergraduate degree in business or equivalent work experience Experience with / knowledge of commercial banking, commercial deposit origination, payments onboarding, or commercial servicing preferred 2-3 years of experience in financial services 1-2 years of experience using Salesforce application Experience with various Salesforce Tools preferred (ie Service Cloud, Marketing Cloud, CRM Analytics, Data 360, Agentforce) Project management experience or experience leading teams and/or projects Knowledge of Agile concepts and tools (ie Jira, Confluence) Knowledge of system testing concepts Ability to plan, multi-task, manage time effectively, and work on own with limited direction Excellent written and verbal communication skills, including strong presentation skills that can explain technical concepts for non-technical audiences Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

JobID: 210641395 JobSchedule: Full time JobShift: : Chase Card Services is seeking an experienced leader to drive customer and firm value within the Card Authorizations' product. You will work closely with Business, Product, and Technology leadership to articulate, valuate, sequence, and execute discreet efforts to improve our authorizations engine, deliver customer features, & support scrum teams as needed. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. As a Product Analyst Senior Associate within Chase Card Services, you will have the opportunity to promote customer and firm value within the Card Authorizations' product. You will collaborate with Business, Product, and Technology leadership to improve our authorizations engine, deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services. Job responsibilities: * Collaborate with partner across the firm to breakdown large initiatives into epics and user stories, using relevant techniques (e.g. story mapping, event storming) to help facilitate the right discussion and drive toward the technology requirements * Actively key stakeholders to manage their expectation through strong communications and effective partnerships * Develop and refine epics and user stories defining user acceptance criteria in Gherkin format whilst adhering to the I.N.V.E.S.T principals * Identified and create dependencies for support teams. Collaborate with stakeholders, development teams and other supporting teams to identify dependencies that exist between different task, feature or project. Analyst the requirements, dependencies and interdependencies to understand the relationship and potential impact on the over product development * Partner with the product owner and prioritize a delivery teams efforts based on the product and firm priorities, including the resolution and management of defects * Adhere to firmwide controls practices as it pertains to agile deliverables * Expertise in Agile Tools (JIRA, Confluence) and concepts to be able to drive planning and execution through the product architecture Required qualifications, capabilities, and skills: * Ability to seamlessly navigate large product organizations * Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations * Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight) * Business Systems Analyst experience * Credit card authorizations' and credit card payment life cycle experience needed * 3+ years of work experience in credit card in the following disciplines: business, functional, and technical analysis Preferred qualifications, capabilities and skills * Functional knowledge of all Card and CCB domains impacting the Card Customer * Technical knowledge of coding languages (Cobol, Java, etc.) and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences Experience with efforts in modernizing business processes with a legacy software stack onto Cloud based and Java technologies

JobID: 210682318 JobSchedule: Full time JobShift: Day : Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills. Job responsibilities * Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies * Collaborate with senior leadership to understand strategic goals and translate them into architectural plans. * Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge. * Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security). * Create high-level design artifacts, including value streams, business capability models, process models, and data flows. * Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards. * Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements. * Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert. * Champions the firm's culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on business architecture concepts and 5+ years applied experience. * Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment. * Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions. * Strong analytical and problem-solving skills. * Deep knowledge in one or more software, applications, and architecture. * Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) * Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives * Knowledge of industry standards and regulatory initiatives. * Proactive and self-motivated, with ability to work independently and as part of a team. * Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines * Experience leading a product as a Product Owner or Product Manager. Preferred qualifications, capabilities, and skills * Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.

Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills. Job responsibilities Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies Collaborate with senior leadership to understand strategic goals and translate them into architectural plans. Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge. Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security). Create high-level design artifacts, including value streams, business capability models, process models, and data flows. Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards. Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements. Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert. Champions the firm's culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on business architecture concepts and 5+ years applied experience. Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment. Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions. Strong analytical and problem-solving skills. Deep knowledge in one or more software, applications, and architecture. Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives Knowledge of industry standards and regulatory initiatives. Proactive and self-motivated, with ability to work independently and as part of a team. Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines Experience leading a product as a Product Owner or Product Manager. Preferred qualifications, capabilities, and skills Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.

Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills. **Job responsibilities** + Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies + Collaborate with senior leadership to understand strategic goals and translate them into architectural plans. + Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge. + Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security). + Create high-level design artifacts, including value streams, business capability models, process models, and data flows. + Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards. + Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements. + Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert. + Champions the firm's culture of diversity, opportunity, inclusion, and respect **Required qualifications, capabilities, and skills** + Formal training or certification on business architecture concepts and 5+ years applied experience. + Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment. + Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions. + Strong analytical and problem-solving skills. + Deep knowledge in one or more software, applications, and architecture. + Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) + Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives + Knowledge of industry standards and regulatory initiatives. + Proactive and self-motivated, with ability to work independently and as part of a team. + Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines + Experience leading a product as a Product Owner or Product Manager. **Preferred qualifications, capabilities, and skills** + Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. **Job Responsibilities** + Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. + Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. + Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. + Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. + Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. + Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. + Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. + Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. + Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on business analysis concepts and 3+ years applied experience. + Experience in technical program delivery, product management, solutions analysis, or related field. + Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. + Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. + Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. + Strong problem-solving and quantitative analysis skills. + Excellent verbal and written communication skills. + Familiarity with Agile methodologies and product-oriented organizations. **Preferred qualifications, capabilities, and skills** + Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. + Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. + Technical program delivery, innovation, program/project management, product management or solutions analysis. + Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. + Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. + Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills Formal training or certification on business analysis concepts and 3+ years applied experience. Experience in technical program delivery, product management, solutions analysis, or related field. Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. Strong problem-solving and quantitative analysis skills. Excellent verbal and written communication skills. Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. Technical program delivery, innovation, program/project management, product management or solutions analysis. Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.

JobID: 210683194 JobSchedule: Full time JobShift: Day : Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities * Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. * Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. * Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. * Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. * Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. * Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. * Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. * Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. * Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills * Formal training or certification on business analysis concepts and 3+ years applied experience. * Experience in technical program delivery, product management, solutions analysis, or related field. * Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. * Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. * Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. * Strong problem-solving and quantitative analysis skills. * Excellent verbal and written communication skills. * Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills * Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. * Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. * Technical program delivery, innovation, program/project management, product management or solutions analysis. * Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. * Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. * Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.

JobID: 210701682 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $104,500.00-$150,000.00; Elgin,IL $104,500.00-$150,000.00 The Workforce Management Reporting team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. As a Vice President, Business Analysis Manager within Workforce Management for J.P. Morgan's Wealth Management Business Development and Solutions, you will play a pivotal role in shaping and delivering reporting and insights that drive both Workforce Management and Operational excellence. You will collaborate closely with Workforce Management, Service Center leaders, functional support teams, and product teams to define and refine data, reporting, and insight requirements. Leveraging your expertise in Contact Center and Workforce Management reporting, along with your strengths in collaboration, communication, data storytelling, and presentation, you will translate complex data into actionable insights. If you are a creative thinker who is self-motivated, confident, and organized-and thrive on independently driving assignments aligned with our department's goals and the broader WFM Reporting roadmap-you may be the ideal addition to our team. Job responsibilities * Develop data repository complete with the appropriate data model, data structure, data hierarchy and enhanced summarization capabilities to align with corporate standards * Maintain all documentation on source of truth and core calculations for each of the WFM data elements and reports * Design reporting/visualizations that provide easy-to-navigate interfaces and clear data displays (Time period, charts, graphs, highlights, trends and patterns, etc.) * Embed comprehensive validation. quality controls and inspections to ensure reports are consistently providing accurate insights. This includes designing, updating and maintaining reports that meet the firm's audit control requirements * Partner with stakeholders to gather a holistic set of report requirements (data needs, design preferences, filters, refresh rate, etc.) * Act as data expert on all WFM reports and data elements across all core products (ie:Webstats/Genesys, Alvaria, Service Desktop, IVR, Call Miner, etc) * Build operating models and workflows to support optimum efficiency across internal processes; work closely with work stream owners to track and report progress of growth initiatives Required qualifications, capabilities, and skills * 5 years in WFM/Call Center reporting and analytics * 2 years with development of data warehouse/repository and managing large scale projects * High level of proficiency using Microsoft Office products such as Word and PowerPoint * Experience with SQL and writing database queries * Prior experience creating high quality presentations used for executive level management communication and data visualization with the ability to tell a compelling story using analytics (example presentation required during second interview round) * A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating ability to work in an unstructured, dynamic environment * Strong organizational skills and detail-orientation, comfort juggling a dynamic and complex piece of work; Ability to articulate complex data to non-data users in a way that would be easily understood Preferred qualifications, capabilities, and skills * Excellent end-to-end problem solving skills, including developing logical, actionable recommendations * Strong leadership and communication skills (both verbally and written) * Advanced analytic skills utilizing tools such as Tableau, Alteryx and Excel. * Experience with WFM systems; direct experience with Alvaria WFM system is a plus

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Sr within PNC's Technology - Retail Lending Core Servicing organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, Texas. This position is primarily based in a location within PNC's footprint. As a Business Systems Analyst Sr your responsibilities will include, but are not limited to: * Engage daily with business users to understand goals, workflows; facilitate working sessions and stakeholder reviews * Elicit, analyze, and document requirements (business and functional) with clear acceptance criteria and traceability * Create and maintain requirements artifacts * Set up test data and query data to support analysis, UAT, and production validation * Partner with QA to define test scenarios, coverage, and traceability from story to test case; support UAT signoff * Collaborate closely with developers to clarify requirements and remove ambiguity * Support CI/CD and release readiness by aligning stories, test results, and evidence; contribute to release notes and cutover plans * Drive defect triage and prioritization with product and QA; ensure quick feedback loops PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Participates in analyzing business requirements and production specifications for changes made to technology applications. * Formulates and defines the system scope and objectives, based on user needs and business processes . * Directs business process improvement projects for internal business groups, aiming to improve business results . * Identifies and documents all system constraints, implications and consequences of various proposed system changes . * Provides recommendations for addressing and resolving business issues, for a specific business group . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Bitbucket, Business Management, Customer Solutions, Data Modeling, Design, Group Problem Solving, Jenkins (Software), Process Improvements, Release Management, Scrum, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $45,000.00 - $108,445.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 10/28/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst within PNC Wealth Management, you will be based in Cleveland, OH. The position will primarily be based at the 1900 E. 9th Street location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Conducts research; collects and interprets business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting. May analyze information technology requirements in business processes. * Assists in obtaining and identifying the business requirements needed to carry out and improve applicable business processes. Translates business needs, processes and procedures into a workable system, and may articulate on specific software requirements by communicating about these requirements with applicable stakeholders. * Under supervision, develops and maintains all applicable policy and procedure documentation, and, as applicable, documents for IT applications, system specifications and test plans, according to existing standards and methodologies. * May work closely with business and technology staff to deliver project results while implementing risk analysis and meeting required deliverables. Supports the development, analysis and distribution of relevant reporting. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model Competencies Addressing Customer Needs, Analytical Thinking, Business Assessment, Business Data Analysis, Effective Communications, Information Capture, Modeling: Data, Process, Events, Objects, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge, Workflow Analysis Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $37,000.00 - $63,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 12/19/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job DescriptionResponsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency. Formulates proposals for new processes and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements. Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis. Participates in the modification of existing applications or development of new applications. Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting. Ensures all documentation and requests comply with established policies and procedures. Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed. Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Basic Qualifications Bachelor's degree, or equivalent work experience Typically five or more years of related experience Preferred Skills/Experience Experience with Salesforce preferred Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders Strong understanding of project management and testing methodology and procedures Strong analytical and forecasting skills Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work as part of a project team Effective verbal and written presentation and communication skills Proficient computer navigation skills using a variety of software packages including Microsoft Office applications If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description This role will primarily be focused on Microsoft's Power Platform. Power BI reporting development and Power App, drawing from an extensive enterprise client reporting dataset. Within the scope of Power BI development tasks, the candidate will be expected to: assess and optimize existing Power BI reports performance ('back-end' tuning) participate in discussions on upstream data structure and design become familiar with the underlying business data, build Power BI Dashboards from scratch, use DAX language in creating complex custom measures and attributes, participate in design and development discussions with the larger team, validate reported data against the source tables and research discrepancies build power app flows co-own platforms and environments The Power BI reports created will need to adhere to the standardized department data presentation methodology and aesthetic. This role will require individual development time (focused on supporting an assigned business line reporting needs), as well as connecting with the larger collaborative team of Financial Analysts, Power BI Developers and Data Engineers to align and further develop business knowledge and collectively address topics. Responsible for reporting projects that gather and integrate large volumes of data, performs in depth analysis, interprets results, and develops actionable insights and recommendations for use across the company for customer and employee populations. Acquires data from multiple data sources to perform analysis and reporting. Identifies, analyzes, and interprets trends or patterns in complex data to provide answers to business questions as well as provide recommendations for action. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborates with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards. Basic Qualifications - Bachelor's degree, or equivalent work experience - Three to five years of data analysis experience Preferred Skills/Experience - 2+ years of recent Power Platform development experience including Power Apps, Power BI and Power Automate - Experience in SQL or other BI tool for querying data and for data manipulation/transformation - Strong analytic skills with the ability to extract, collect, organize, analyze and interpret results for insights - Ability to data mine, analyze data, and present insights in a meaningful way - Strong decision-making and problem-solving skills - Strong organization and project management skills - Effective interpersonal, verbal and written communication skills **The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.** If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Analytics Consultant within PNC's Asset Management Group Investment Office organization, you will be based in Philadelphia, PA, Pittsburgh, PA or Cleveland, OH. The candidate for this position will be a team member of the Investment Data Innovations Team (IDI) within the Asset Management Group Investment Office (IO). The focus of the work will be data management. Preferred skills/experience: * Understanding of finance and financial analysis * Heavy SQL experience and skills * Experience with true investment data operations - process efficiency, solution design, problem solving * Experience with computer science, software engineering, specifically user interface capabilities * Exposure to model creation, machine learning and AI a plus PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions. * Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development. * Determining the optimal analytic approach and supporting development, implementation and enhancements. * Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making. * Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning Competencies Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $55,000.00 - $109,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/17/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. They provide business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions * Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities. * Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. * Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables. * Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team. * Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap. * Work with QAS to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. * Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards. * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice * Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education * Bachelor's Degree (preferred) * OR equivalent experience (required) Work Experience * Minimum of 3 years of relevant experience (required) Skills * Extensive experience with evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. * Extensive experience with major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. * Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. * Extensive experience with inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. * Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. * Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization. * Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision. * Extensive experience with techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. * Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. * Extensive experience with tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. * Extensive experience with activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement. * Working knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. * Extensive experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. * Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications. Preferred Qualifications: 5 or more years of experience in a Business Analyst or related role preferred Demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations) Experience with both waterfall and agile project methodologies Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands * General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category * Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. They provide business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities. Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables. Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team. Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap. Work with QAS to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree (preferred) OR equivalent experience (required) Work Experience Minimum of 3 years of relevant experience (required) Skills Extensive experience with evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. Extensive experience with major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive experience with inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive experience with techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Extensive experience with tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Extensive experience with activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement. Working knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. Extensive experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications. Preferred Qualifications: 5 or more years of experience in a Business Analyst or related role preferred Demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations) Experience with both waterfall and agile project methodologies Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quantitative Analytics & Model Development Analyst Senior within PNC's Commercial Credit Analytics Team within the Balance Sheet Analytics & Modeling organization, you will be based in Pittsburgh, PA, Cleveland, OH, Tysons or Vienna, VA. This role is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. We are seeking a Senior Quantitative Model Development Analyst to join the Commercial Credit Analytics team at PNC. This role supports Wholesale Model Monitoring and the Commercial Data Domain within the Balance Sheet Analytics & Modeling organization. The position offers exposure to a broad range of commercial portfolios, credit risk models, and collaboration with subject matter experts. It also involves working with data management best practices to drive insights and enhance model performance. This position involves the following. * Monitor performance of Risk Rating models (PD, LGD, EAD) and CECL/CCAR loss forecasting frameworks. * Partner with underwriters, credit officers, model owners, and developers to assess results and derive actionable model insights. * Deliver performance updates and insights to senior leadership and governance committees. * Contribute to Commercial Data Domain initiatives related to risk parameter management. * Support automation and centralization efforts for model monitoring and analytics processes. * Build and enhance analytical tools and reports using Python and SQL to meet evolving business needs. Preferred skills and experience: * Degree in a quantitative field such as Statistics, Mathematics, Economics, Finance, or Data Science. * Experience with credit risk modeling, including PD, LGD, EAD, CECL, and CCAR frameworks. * Proficiency in Python and SQL for data analysis, automation, and reporting. * Familiarity with model performance monitoring, validation, and governance processes. * Ability to collaborate effectively with cross-functional teams including underwriters, credit officers, and model developers. * Excellent communication skills for presenting technical findings to senior leadership and governance committees. * Experience with data management practices and commercial lending portfolios is a plus. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Independently performs advanced quantitative analyses and model development to drive decision-making by running quantitative strategies. Makes recommendations based on analyses. * Analyzes and develops new model frameworks by supporting the line of business. Refines, monitors, and reviews existing models. Conducts on-going communication with model owners and model developers during the course of the review. Works with larger, more complex datasets to create models. * Performs quantitative analysis and develops complex reports. Performs qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design and implementation as well as data quality and integrity. Analyzes complex data and associated quantitative analysis. Makes recommendations based on findings from data analytics. * Uses quantitative tools and techniques to measure and analyze model risks and reaches conclusions on strengths and limitations of the model. * Prepares and analyzes detailed documents for validation and regulatory compliance, using applicable templates. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Model Development, Operational Risks, Quantitative Models, Risk Appetite Competencies Bank Quantitative Analysis, Consulting, Data Gathering and Reporting, Effective Communications, Predictive Analytics, Quantitative Techniques, Regulatory Environment - Financial Services, Testing Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $55,000.00 - $157,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 09/16/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.