Senior Manager, Program Management jobs at Capital One - 60 jobs

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience building B2B SaaS products 3+ years of experience with Agile delivery 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. **Job responsibilities** + Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. + Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination + Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements + Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners + Manage business prioritization and initiative sequencing to create comprehensive roadmaps **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product delivery or a relevant domain area + Demonstrated ability to execute operational management and change readiness activities + Strong understanding of delivery and a proven track record of implementing continuous improvement processes + Experience in product or platform-wide release management, in addition to deployment processes and strategies + Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint **Preferred qualifications, capabilities, and skills** + Proficient knowledge of the product development life cycle, design, and data analytics Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210612798 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,200.00-$160,000.00 As a General Manager of payment products, you own the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients. As a General Manager in Business Banking Cash Management Product team, you will play a pivotal role in shaping the future of our cash management products with a strong emphasis on strategy, execution, and performance reporting for wires and other money movement products. This role is central to our efforts in redefining how small businesses optimize their cash flows through innovative product strategies and market expansion. Job Responsibilities * Develop and execute the product strategy and roadmap. Engage in research and discovery to launch solutions that best meet customer needs. * Manage strategic projects with cross functional partners across product, analytics, design and sales organizations to deliver. * Own the P&L (Profit and Loss) for multiple products across the Cash Management product line with a strategic focus on driving financial and operational results that align with the business objectives. * Lead go to market efforts to define the strategy and execution to commercialize new offerings. * Establish and maintain a robust control environment in collaboration with partner teams. Required Qualifications, Capabilities, and Skills * Minimum of 5 years of experience in product management or relevant domain areas * Strong financial and business acumen with a strong bias towards practical execution * Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem solving skills Preferred qualifications, capabilities, and skills * Experience working with Treasury Services or money movement products

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX. This position is primarily based in a location within PNC's footprint. This role will be responsible for leading enterprise‑level organizational change initiatives supporting Data and Automation teams within Technology. This senior individual contributor role partners closely with technology leaders and cross‑functional stakeholders to drive adoption, readiness, and sustained change for large‑scale data, automation, and AI‑enabled initiatives. This role is ideal for a strategic change leader who thrives in complex environments, can influence at the executive level, and brings deep experience supporting technology‑driven transformation. Rather than owning a single initiative, the Program Manager III leads multiple interrelated projects that roll up into broader programs, ensuring alignment to enterprise strategy and consistent delivery across the organization. Key Responsibilities: * Lead large‑scale, cross‑functional change programs supporting data, automation, and technology initiatives. * Apply a strategic change management lens to complex programs aligned with corporate and technology strategies. * Influence senior leaders and program outcomes through strong partnership, insight, and storytelling. * Manage multiple initiatives simultaneously, ensuring alignment, momentum, and measurable results. * Design and execute comprehensive change strategies, including: Change impact and readiness assessments Stakeholder and impact analysis Communication and training strategies Adoption measurement and sustainment planning * Develop tailored solutions to support operational change associated with data automation and AI‑driven initiatives. * Evaluate change effectiveness and recommend enhancements to improve adoption and outcomes. * Partner with stakeholders at all levels to define business problems, scope change approaches, and align on execution plans. * Serve as a trusted advisor to technology and business leaders. * Collaborate closely with Project Managers, Communications partners, and cross‑functional teams to ensure a seamless and consistent change experience across channels. * Lead general and detailed planning phases of complex change initiatives. * Oversee data collection, analysis, research, and reporting related to change readiness and adoption. * Identify and manage dependencies, risks, and impacts across programs. * Support governance and adoption for emerging capabilities, including data automation and GenAI initiatives. * Coach and mentor junior change practitioners and program contributors. * Provide guidance on best practices in organizational change management. * Act as a change champion and thought leader within the organization. Qualifications: * Strong background supporting technology‑driven transformations, ideally within data, automation, or digital environments * Proven ability to influence without authority and operate effectively in matrixed organizations * Excellent communication, relationship‑building, and problem‑solving skills * Experience supporting: Data platforms and automation initiatives AI / GenAI‑enabled programs Technology transformation efforts * Familiarity with change and project management tools such as: Clarizen Jira Change Navigator or similar platforms * High level of organization, prioritization, and self‑direction * Change Management certifications (Prosci Certified, Change Practitioner preferred) PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m. * Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals. * Oversight and reporting for the program budget while working to ensure success of the program. * Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results. * Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Account Management, Client Counseling, Competitive Advantages, Decision Making, Deliverables Management, Employee Relationships, Results-Oriented, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $80,000.00 - $185,150.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 01/20/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business. Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you'll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards. This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement. As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence. Job responsibilities Partner with project managers, business, and technology teams to build requirements and document use cases Prioritize testing activities in a fast-paced, high-pressure environment Create and maintain testing plans, following up on open items with stakeholders Develop and drive automation of testing to improve product quality and effectiveness Produce high-level summaries, presentations, and metrics for senior management Work independently while keeping management informed of progress and issues Lead or participate in meetings with management and project sponsors to discuss strategy Serve as a business application owner and subject matter expert for supervision models and systems Report metrics and track status for ongoing projects Gather requirements and plan functional and regression automated testing for key applications Triage, troubleshoot, and analyze complex issues and failures Required qualifications, capabilities, and skills Bachelor's degree 3 years of experience in financial services, controls, or risk management 3 years of experience in data analytics or a technical skillset Proficiency in automated testing development methods Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials Ability to manage multiple priorities concurrently Strong sense of urgency in responding to escalating issues and changing priorities Excellent interpersonal and communication skills Hands-on experience with project management methodologies, including Waterfall and Agile Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work Strong understanding of user acceptance testing protocols, including automation software and methodologies Preferred qualifications, capabilities, and skills Prior experience supporting trading desks, trading applications, and trading controls Strong knowledge of investment products, including equities, fixed income, and derivatives Understanding of the complex regulatory environment in investments Experience with flow from account opening to trading to post-trade monitoring Experience producing management oversight reporting and ad-hoc analysis Experience driving process improvements through root-cause analysis Experience collaborating with cross-functional teams JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Elevate your career as a Project Manager II with us, where your leadership will drive transformative projects and shape the future of our industry. Join a dynamic team that values innovation and collaboration, offering unparalleled opportunities for professional growth and mobility. Leverage your expertise in project management to make a tangible impact, while enjoying a supportive environment that champions your success. Be part of a company that invests in your development and celebrates your achievements. Your next big career move starts here! As a Project Manager II within JPMorganChase, you will play a pivotal role in leading and managing strategic programs and initiatives from conception to execution. Your work will have a significant impact on various departments, ensuring alignment of operations with our business strategy and vision. You will apply your broad knowledge of project management principles and practices, leveraging your skills in data analytics, digital proficiency, and cross-functional collaboration to drive success. Your role will involve complex decision-making, requiring you to interpret policies and make decisions that directly affect departmental outcomes. You will also be responsible for managing a team, delegating tasks effectively, and fostering a culture of inclusivity and team growth. Your ability to think strategically, provide excellent customer service, and manage conflicts will be key to your success in this role. Job responsibilities Lead the planning and execution of complex, cross-functional projects, utilizing your skills in data analytics and digital proficiency to deliver results aligned with business strategy. Develop and manage integrated project plans, ensuring appropriate resources are assigned and milestones are met, while regularly communicating progress to stakeholders. Utilize your skills in conflict management and team building to foster a collaborative environment, resolving issues and risks that may arise during project execution. Apply your strategic thinking skills to identify potential scenarios, evaluate their impact and risk, and make informed decisions that directly affect departmental outcomes. Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment. Required qualifications, capabilities, and skills Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 4+ years of experience or equivalent. Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context. Proven experience in utilizing data analytics to plan, analyze, and make inferences from data to offer continuous insight. Proficiency in using software applications, digital platforms, and other technological tools to solve problems, improve processes, and effectively communicate and collaborate with clients and stakeholders. Experience in managing a diverse team, with a focus on delegation, team building, and fostering an inclusive environment. Preferred qualifications, capabilities, and skills Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. Implement automation to streamline project workflows and increase operational efficiency. Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.

Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business. Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you'll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards. This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement. As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence. Job responsibilities Partner with project managers, business, and technology teams to build requirements and document use cases Prioritize testing activities in a fast-paced, high-pressure environment Create and maintain testing plans, following up on open items with stakeholders Develop and drive automation of testing to improve product quality and effectiveness Produce high-level summaries, presentations, and metrics for senior management Work independently while keeping management informed of progress and issues Lead or participate in meetings with management and project sponsors to discuss strategy Serve as a business application owner and subject matter expert for supervision models and systems Report metrics and track status for ongoing projects Gather requirements and plan functional and regression automated testing for key applications Triage, troubleshoot, and analyze complex issues and failures Required qualifications, capabilities, and skills Bachelor's degree 3 years of experience in financial services, controls, or risk management 3 years of experience in data analytics or a technical skillset Proficiency in automated testing development methods Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials Ability to manage multiple priorities concurrently Strong sense of urgency in responding to escalating issues and changing priorities Excellent interpersonal and communication skills Hands-on experience with project management methodologies, including Waterfall and Agile Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work Strong understanding of user acceptance testing protocols, including automation software and methodologies Preferred qualifications, capabilities, and skills Prior experience supporting trading desks, trading applications, and trading controls Strong knowledge of investment products, including equities, fixed income, and derivatives Understanding of the complex regulatory environment in investments Experience with flow from account opening to trading to post-trade monitoring Experience producing management oversight reporting and ad-hoc analysis Experience driving process improvements through root-cause analysis Experience collaborating with cross-functional teams

JobID: 210681933 JobSchedule: Full time JobShift: Day : Elevate your career as a Project Manager II with us, where your leadership will drive transformative projects and shape the future of our industry. Join a dynamic team that values innovation and collaboration, offering unparalleled opportunities for professional growth and mobility. Leverage your expertise in project management to make a tangible impact, while enjoying a supportive environment that champions your success. Be part of a company that invests in your development and celebrates your achievements. Your next big career move starts here! As a Project Manager II within JPMorganChase, you will play a pivotal role in leading and managing strategic programs and initiatives from conception to execution. Your work will have a significant impact on various departments, ensuring alignment of operations with our business strategy and vision. You will apply your broad knowledge of project management principles and practices, leveraging your skills in data analytics, digital proficiency, and cross-functional collaboration to drive success. Your role will involve complex decision-making, requiring you to interpret policies and make decisions that directly affect departmental outcomes. You will also be responsible for managing a team, delegating tasks effectively, and fostering a culture of inclusivity and team growth. Your ability to think strategically, provide excellent customer service, and manage conflicts will be key to your success in this role. Job responsibilities * Lead the planning and execution of complex, cross-functional projects, utilizing your skills in data analytics and digital proficiency to deliver results aligned with business strategy. * Develop and manage integrated project plans, ensuring appropriate resources are assigned and milestones are met, while regularly communicating progress to stakeholders. * Utilize your skills in conflict management and team building to foster a collaborative environment, resolving issues and risks that may arise during project execution. * Apply your strategic thinking skills to identify potential scenarios, evaluate their impact and risk, and make informed decisions that directly affect departmental outcomes. * Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment. Required qualifications, capabilities, and skills * Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 4+ years of experience or equivalent. * Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context. * Proven experience in utilizing data analytics to plan, analyze, and make inferences from data to offer continuous insight. * Proficiency in using software applications, digital platforms, and other technological tools to solve problems, improve processes, and effectively communicate and collaborate with clients and stakeholders. * Experience in managing a diverse team, with a focus on delegation, team building, and fostering an inclusive environment. Preferred qualifications, capabilities, and skills * Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. * Implement automation to streamline project workflows and increase operational efficiency. * Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.

JobID: 210703739 JobSchedule: Full time JobShift: Day : Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business. Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you'll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards. This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement. As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence. Job responsibilities * Partner with project managers, business, and technology teams to build requirements and document use cases * Prioritize testing activities in a fast-paced, high-pressure environment * Create and maintain testing plans, following up on open items with stakeholders * Develop and drive automation of testing to improve product quality and effectiveness * Produce high-level summaries, presentations, and metrics for senior management * Work independently while keeping management informed of progress and issues * Lead or participate in meetings with management and project sponsors to discuss strategy * Serve as a business application owner and subject matter expert for supervision models and systems * Report metrics and track status for ongoing projects * Gather requirements and plan functional and regression automated testing for key applications * Triage, troubleshoot, and analyze complex issues and failures Required qualifications, capabilities, and skills * Bachelor's degree * 3 years of experience in financial services, controls, or risk management * 3 years of experience in data analytics or a technical skillset * Proficiency in automated testing development methods * Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials * Ability to manage multiple priorities concurrently * Strong sense of urgency in responding to escalating issues and changing priorities * Excellent interpersonal and communication skills * Hands-on experience with project management methodologies, including Waterfall and Agile * Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work * Strong understanding of user acceptance testing protocols, including automation software and methodologies Preferred qualifications, capabilities, and skills * Prior experience supporting trading desks, trading applications, and trading controls * Strong knowledge of investment products, including equities, fixed income, and derivatives * Understanding of the complex regulatory environment in investments * Experience with flow from account opening to trading to post-trade monitoring * Experience producing management oversight reporting and ad-hoc analysis * Experience driving process improvements through root-cause analysis * Experience collaborating with cross-functional teams

JobID: 210687817 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $123,500.00-$190,000.00 The JPMorgan Chase Corporate Third Party Oversight (CTPO) team is responsible for developing, deploying, overseeing and ongoing reporting of the firmwide programs that ensure the effective use of third parties and inter-affiliates to accomplish JPMorgan Chase's strategic goals. This includes building awareness of the programs at the firm and ensuring consistency globally across both the lines of business and corporate groups. It also includes understanding and dissemination of regulatory requirements and reporting to regulators on the status of key initiatives. The major focus of the program is to ensure our third parties are performing to the same high standards to which JPMorgan Chase holds itself accountable, including client service, quality, control, regulatory compliance, business resiliency and protection of information. As a Project Manager - Vice President within the CTPO team, you will be at the center of a fast paced third party risk management environment responsible for implementing projects and processes to drive strategic priorities, business transformation and operational efficiency initiatives. You will focus on implementing processes and tools that will strengthen controls, improve transparency, and enhance user experience. You will manage and execute various high visibility cross-functional projects by managing the project plans, and balancing global and regional priorities through working with key partners while addressing stakeholder requirements and managing multiple dependencies. Job Responsibilities: * Manage all activities for key strategic initiatives, from inception all the way through closure of each initiative * Define problems/needs and solutions ensuring proper communication is conveyed to key decision makers and impacted stakeholders * Identify opportunities for efficiency within the program and drive change and process improvements through influencing stakeholders * Create project plans (excel/MS Project) and monitor key milestones, deliverables, and dependencies * Report project statuses to key stakeholders, using standard formats, ensuring timelines are met * Manage issues tracking, escalation and resolution as well as identification and monitoring of project risk trends and concerns * Engage and interact with relevant stakeholders during requirements gathering sessions, feedback sessions, focus groups, and user groups * Develop project related communications and create project artifacts in support of the overall delivery of initiatives * Work closely with CTPO's Governance, Risk and Design teams to review and prioritize technology enhancement requests Required Qualifications, Capabilities and Skills: * Bachelor's degree * A minimum of 10 years of experience in project management, process improvement, governance, and technology within financial services or operations environment * Knowledge of risk management and control principles * Strong written and oral executive-level communications skills, with ability to convey complex information in an understandable, compelling and persuasive manner at all levels * Strong analytical skills with the ability to synthesize program information and translate that information into insights and visualizations * Ability to support the development of strategies that align with organizational goals * Good business judgment, particularly the ability to proactively identify and address issues early, with experience performing root cause analysis to develop long-term solutions * Proven leader and influencer able to effect firm-wide change * High level of organizational skills, attention to detail and ability to manage multiple projects Preferred Qualifications, Capabilities and Skills Skills: * Advanced in Microsoft Project, Excel and PowerPoint * Interest in learning new technologies, including AI/ML * Project Management Professional (PMP) certification, Prosci Change Management certification, and/or Consulting firm experience a plus * Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations. Given a strong fact base, candidate should be able to defend point of view in the face of resistance * High level of organizational skills, attention to detail and ability to manage multiple projects

Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. Job Responsibilities: Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting Develop and implement strategic projects that advance ILS goals and drive organizational impact Partner with ILS leadership to design, launch, and drive adoption of new initiatives Create high-impact executive presentations with clear, compelling narratives for senior audiences Transform complex data sets and qualitative information into concise insights and strategic recommendations Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions Maintain comprehensive project documentation and ensure timely updates to stakeholders Manage multiple priorities simultaneously, leveraging internal resources for optimal results Build and maintain strong relationships with key stakeholders and partners across the organization Apply risk management and controls expertise to ensure project compliance and mitigate risks Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies Required Qualifications, Capabilities, and Skills: Minimum 3 years of experience in program management, risk management/controls, or business management Highly independent and self-motivated, with proven adaptability in collaborative team environments Strong analytical and problem-solving abilities, with excellent time management and organizational skills Demonstrated ability to manage multiple priorities and leverage internal resources effectively Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives Advanced proficiency in Microsoft Word, Excel, and PowerPoint Experience building and maintaining relationships with key stakeholders Proven track record of delivering executive-level presentations Experience overseeing project documentation and status reporting Ability to transform data into actionable insights and recommendations Strong attention to detail and commitment to project excellence Preferred Qualifications, Capabilities, and Skills: Demonstrated strategic thinking skills with experience translating strategies into actionable projects 2+ years of experience in data analytics, interpreting complex data sets and deriving insights Experience integrating artificial intelligence solutions to enhance project outcomes Proven ability to foster a culture of innovation and creative problem-solving Experience collaborating with cross-functional teams in a legal or corporate environment Familiarity with project management tools and methodologies Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.

Step into a pivotal role where you'll leverage your learning & development experience and agile project management expertise to lead high-impact initiatives. Ensure the alignment of strategic roadmap priorities with BAU operations, streamline processes, and foster operational excellence. Join us to champion transformation and elevate organizational performance within Learn Product. As a Learn Project Manager within our team, you'll orchestrate cross-functional teams and resources to deliver key digital learning and project management initiatives. Your day will center on leveraging learning & development experience, managing Jira boards, facilitating agile routines, and ensuring BAU operations are closely aligned with roadmap priorities. By streamlining processes and championing best practices, you'll drive operational excellence and enhance outcomes for learners, clients, and colleagues making a lasting impact across Learn Product. Job responsibilities Lead and coordinate strategic Learning and Development change initiatives from inception to completion, ensuring alignment with business priorities and operational excellence. Facilitate agile routines and maintain disciplined focus on high-impact deliverables, balancing urgent needs with long-term objectives while driving process adoption and continuous improvement. Serve as a trusted partner to cross-functional teams, proactively managing competing priorities, integrating diverse perspectives, and fostering strong collaborative relationships. Optimize and streamline operational processes, leveraging learning & development expertise and project management skills to maximize efficiency and support a culture of ongoing improvement. Communicate transparently with stakeholders and impacted teams, aligning expectations, building consensus, and influencing outcomes across all levels of the organization. Anticipate, identify, and resolve project challenges and blockers, enabling smooth execution and timely delivery of key milestones. Monitor progress and provide business-level reporting on outcomes, utilizing advanced problem-solving skills and proficiency with project management tools such as Jira and Confluence. Required qualifications, capabilities, and skills 8+years of demonstrated experience in agile project management, JPMC Learning and Development, business support, or strategic operations within dynamic environments Deep expertise in agile methodologies and Jira board management, with a proven track record of mentoring teams and driving process adoption. Exceptional communication and stakeholder management skills, with the ability to influence, build consensus, and foster strong partnerships across all organizational levels. Proven ability to integrate diverse perspectives, work independently and collaboratively, and align business-as-usual operations with strategic priorities for operational excellence. Advanced problem-solving, and critical thinking skills, complemented by a strategic mindset and a focus on analytics and continuous improvement. Demonstrated experience in process improvement, operational controls, and driving organizational efficiency. Proficiency with project management tools such as Jira, Confluence, or similar platforms. Preferred qualifications, capabilities, and skills Bachelor's degree or equivalent experience in Learning & Development, Leadership, Project Management, Communication, or related fields, demonstrating a strong educational as well as operational foundation and relevant expertise. Proven ability to lead large-scale, complex change initiatives and business-level projects, with a focus on learning & development initiatives and project management excellence. Advanced proficiency in Tableau, Jira, and other Learning Management or agile project management platforms, supporting data-driven decision-making and efficient project execution. Strong track record of driving stakeholder engagement, satisfaction, and business alignment across learning, project management, and operational initiatives.

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team to help us bring our vision to life, including a robust asset management discipline to help us ensure accuracy, compliance and accessibility of our digital assets, as well as working cross-functionally with creative, marketing, project management and tech teams. As a Project Manager on the Brand Operations AI Transformation team, you'll blend traditional project management with expertise in AI/ML technologies, overseeing AI projects from conception to delivery and acting as a critical bridge between highly technical teams, creatives, brand managers and business stakeholders. Your work will help the Brand team continue delivering engaging, brand-aligned creative to millions of customers. You'll lead, plan and execute AI/ML projects, bringing a deep understanding of project management, data management and AI methodologies so we can deliver AI initiatives on time, within scope, on budget and aligned with Brand guidelines as well as business goals. You will be responsible for coordinating cross-functional teams, managing project lifecycles and reporting progress and results to partners and leadership in both tech and marketing teams. Join us and help bring AI transformation to life for our Brand organization! Job responsibilities Plan and oversee all stages of AI-led creative projects, from ideation and data collection to delivery, as well as model training, monitoring and reporting. Act as a critical bridge between highly technical teams, creative teams and business/marketing stakeholders, ensuring seamless project delivery, resource optimization and robust controls adherence through ongoing communication. Work across/coordinate diverse, cross-functional teams for the purpose of creative delivery, including AI technologists, prompt engineers, brand managers and creatives. Foster a collaborative environment and help resolve conflicts. Define project scope, objectives and success metrics for AI-powered deliverables. Ensure AI solutions provide measurable business value and align with the company's overall strategic goals. Serve as the primary liaison between brand management and creative teams, translating complex AI concepts into clear, actionable business insights. Work with creative technologists and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. Create and manage project budgets, track expenditures and allocate resources effectively to ensure projects run smoothly. Ensure AI initiatives align with business objectives and are delivered on time, within scope and on budget. Stay up-to-date with emerging AI trends, tools and platforms to ensure project relevance and foster a culture of continuous improvement. Required qualifications, capabilities and skills: Bachelor's degree 3 or more years of project management experience, with a proven track record of successfully delivering AI/ML projects. Proficient in project planning, risk management and stakeholder management. Deep understanding of (or the ability to learn and master quickly) creative workflows and controls, as well as AI methodologies, data management and ethical considerations related to using AI technologies. Ability to plan and oversee execution of AI/ML-based creative projects from conception to deployment, including setting timelines, setting and managing key meetings, asset and resource mgmt., reporting, etc. Strong understanding of AI/ML concepts, such as natural language processing (NLP), deep learning and data science principles. Understanding of data's role in AI, including data quality, pipelines and data-driven decision-making. Excellent leadership, communication and problem-solving abilities. Must be adaptable, results-oriented and able to manage complex, ambiguous projects. Preferred qualifications, capabilities and skills: Experience working with Adobe Workfront. Strong knowledge of Agile and iterative development methodologies. Experience with generative AI tools and platforms (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). Familiarity with creative collaboration workspaces/tools (e.g., Figma).

Step into a pivotal role where you'll leverage your learning & development experience and agile project management expertise to lead high-impact initiatives. Ensure the alignment of strategic roadmap priorities with BAU operations, streamline processes, and foster operational excellence. Join us to champion transformation and elevate organizational performance within Learn Product. As a Learn Project Manager within our team, you'll orchestrate cross-functional teams and resources to deliver key digital learning and project management initiatives. Your day will center on leveraging learning & development experience, managing Jira boards, facilitating agile routines, and ensuring BAU operations are closely aligned with roadmap priorities. By streamlining processes and championing best practices, you'll drive operational excellence and enhance outcomes for learners, clients, and colleagues making a lasting impact across Learn Product. Job responsibilities Lead and coordinate strategic Learning and Development change initiatives from inception to completion, ensuring alignment with business priorities and operational excellence. Facilitate agile routines and maintain disciplined focus on high-impact deliverables, balancing urgent needs with long-term objectives while driving process adoption and continuous improvement. Serve as a trusted partner to cross-functional teams, proactively managing competing priorities, integrating diverse perspectives, and fostering strong collaborative relationships. Optimize and streamline operational processes, leveraging learning & development expertise and project management skills to maximize efficiency and support a culture of ongoing improvement. Communicate transparently with stakeholders and impacted teams, aligning expectations, building consensus, and influencing outcomes across all levels of the organization. Anticipate, identify, and resolve project challenges and blockers, enabling smooth execution and timely delivery of key milestones. Monitor progress and provide business-level reporting on outcomes, utilizing advanced problem-solving skills and proficiency with project management tools such as Jira and Confluence. Required qualifications, capabilities, and skills 8+years of demonstrated experience in agile project management, JPMC Learning and Development, business support, or strategic operations within dynamic environments Deep expertise in agile methodologies and Jira board management, with a proven track record of mentoring teams and driving process adoption. Exceptional communication and stakeholder management skills, with the ability to influence, build consensus, and foster strong partnerships across all organizational levels. Proven ability to integrate diverse perspectives, work independently and collaboratively, and align business-as-usual operations with strategic priorities for operational excellence. Advanced problem-solving, and critical thinking skills, complemented by a strategic mindset and a focus on analytics and continuous improvement. Demonstrated experience in process improvement, operational controls, and driving organizational efficiency. Proficiency with project management tools such as Jira, Confluence, or similar platforms. Preferred qualifications, capabilities, and skills Bachelor's degree or equivalent experience in Learning & Development, Leadership, Project Management, Communication, or related fields, demonstrating a strong educational as well as operational foundation and relevant expertise. Proven ability to lead large-scale, complex change initiatives and business-level projects, with a focus on learning & development initiatives and project management excellence. Advanced proficiency in Tableau, Jira, and other Learning Management or agile project management platforms, supporting data-driven decision-making and efficient project execution. Strong track record of driving stakeholder engagement, satisfaction, and business alignment across learning, project management, and operational initiatives. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210700285 JobSchedule: Full time JobShift: Day : Step into a pivotal role where you'll leverage your learning & development experience and agile project management expertise to lead high-impact initiatives. Ensure the alignment of strategic roadmap priorities with BAU operations, streamline processes, and foster operational excellence. Join us to champion transformation and elevate organizational performance within Learn Product. As a Learn Project Manager within our team, you'll orchestrate cross-functional teams and resources to deliver key digital learning and project management initiatives. Your day will center on leveraging learning & development experience, managing Jira boards, facilitating agile routines, and ensuring BAU operations are closely aligned with roadmap priorities. By streamlining processes and championing best practices, you'll drive operational excellence and enhance outcomes for learners, clients, and colleagues making a lasting impact across Learn Product. Job responsibilities * Lead and coordinate strategic Learning and Development change initiatives from inception to completion, ensuring alignment with business priorities and operational excellence. * Facilitate agile routines and maintain disciplined focus on high-impact deliverables, balancing urgent needs with long-term objectives while driving process adoption and continuous improvement. * Serve as a trusted partner to cross-functional teams, proactively managing competing priorities, integrating diverse perspectives, and fostering strong collaborative relationships. * Optimize and streamline operational processes, leveraging learning & development expertise and project management skills to maximize efficiency and support a culture of ongoing improvement. * Communicate transparently with stakeholders and impacted teams, aligning expectations, building consensus, and influencing outcomes across all levels of the organization. * Anticipate, identify, and resolve project challenges and blockers, enabling smooth execution and timely delivery of key milestones. * Monitor progress and provide business-level reporting on outcomes, utilizing advanced problem-solving skills and proficiency with project management tools such as Jira and Confluence. Required qualifications, capabilities, and skills * 8+years of demonstrated experience in agile project management, JPMC Learning and Development, business support, or strategic operations within dynamic environments * Deep expertise in agile methodologies and Jira board management, with a proven track record of mentoring teams and driving process adoption. * Exceptional communication and stakeholder management skills, with the ability to influence, build consensus, and foster strong partnerships across all organizational levels. * Proven ability to integrate diverse perspectives, work independently and collaboratively, and align business-as-usual operations with strategic priorities for operational excellence. * Advanced problem-solving, and critical thinking skills, complemented by a strategic mindset and a focus on analytics and continuous improvement. * Demonstrated experience in process improvement, operational controls, and driving organizational efficiency. * Proficiency with project management tools such as Jira, Confluence, or similar platforms. Preferred qualifications, capabilities, and skills * Bachelor's degree or equivalent experience in Learning & Development, Leadership, Project Management, Communication, or related fields, demonstrating a strong educational as well as operational foundation and relevant expertise. * Proven ability to lead large-scale, complex change initiatives and business-level projects, with a focus on learning & development initiatives and project management excellence. * Advanced proficiency in Tableau, Jira, and other Learning Management or agile project management platforms, supporting data-driven decision-making and efficient project execution. * Strong track record of driving stakeholder engagement, satisfaction, and business alignment across learning, project management, and operational initiatives.

Step into a pivotal role where you'll leverage your learning & development experience and agile project management expertise to lead high-impact initiatives. Ensure the alignment of strategic roadmap priorities with BAU operations, streamline processes, and foster operational excellence. Join us to champion transformation and elevate organizational performance within Learn Product. As a Learn Project Manager within our team, you'll orchestrate cross-functional teams and resources to deliver key digital learning and project management initiatives. Your day will center on leveraging learning & development experience, managing Jira boards, facilitating agile routines, and ensuring BAU operations are closely aligned with roadmap priorities. By streamlining processes and championing best practices, you'll drive operational excellence and enhance outcomes for learners, clients, and colleagues making a lasting impact across Learn Product. **Job responsibilities** + Lead and coordinate strategic Learning and Development change initiatives from inception to completion, ensuring alignment with business priorities and operational excellence. + Facilitate agile routines and maintain disciplined focus on high-impact deliverables, balancing urgent needs with long-term objectives while driving process adoption and continuous improvement. + Serve as a trusted partner to cross-functional teams, proactively managing competing priorities, integrating diverse perspectives, and fostering strong collaborative relationships. + Optimize and streamline operational processes, leveraging learning & development expertise and project management skills to maximize efficiency and support a culture of ongoing improvement. + Communicate transparently with stakeholders and impacted teams, aligning expectations, building consensus, and influencing outcomes across all levels of the organization. + Anticipate, identify, and resolve project challenges and blockers, enabling smooth execution and timely delivery of key milestones. + Monitor progress and provide business-level reporting on outcomes, utilizing advanced problem-solving skills and proficiency with project management tools such as Jira and Confluence. **Required qualifications, capabilities, and skills** + 8+years of demonstrated experience in agile project management, JPMC Learning and Development, business support, or strategic operations within dynamic environments + Deep expertise in agile methodologies and Jira board management, with a proven track record of mentoring teams and driving process adoption. + Exceptional communication and stakeholder management skills, with the ability to influence, build consensus, and foster strong partnerships across all organizational levels. + Proven ability to integrate diverse perspectives, work independently and collaboratively, and align business-as-usual operations with strategic priorities for operational excellence. + Advanced problem-solving, and critical thinking skills, complemented by a strategic mindset and a focus on analytics and continuous improvement. + Demonstrated experience in process improvement, operational controls, and driving organizational efficiency. + Proficiency with project management tools such as Jira, Confluence, or similar platforms. **Preferred qualifications, capabilities, and skills** + Bachelor's degree or equivalent experience in Learning & Development, Leadership, Project Management, Communication, or related fields, demonstrating a strong educational as well as operational foundation and relevant expertise. + Proven ability to lead large-scale, complex change initiatives and business-level projects, with a focus on learning & development initiatives and project management excellence. + Advanced proficiency in Tableau, Jira, and other Learning Management or agile project management platforms, supporting data-driven decision-making and efficient project execution. + Strong track record of driving stakeholder engagement, satisfaction, and business alignment across learning, project management, and operational initiatives. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. **Job Responsibilities:** + Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting + Develop and implement strategic projects that advance ILS goals and drive organizational impact + Partner with ILS leadership to design, launch, and drive adoption of new initiatives + Create high-impact executive presentations with clear, compelling narratives for senior audiences + Transform complex data sets and qualitative information into concise insights and strategic recommendations + Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions + Maintain comprehensive project documentation and ensure timely updates to stakeholders + Manage multiple priorities simultaneously, leveraging internal resources for optimal results + Build and maintain strong relationships with key stakeholders and partners across the organization + Apply risk management and controls expertise to ensure project compliance and mitigate risks + Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies **Required Qualifications, Capabilities, and Skills:** + Minimum 3 years of experience in program management, risk management/controls, or business management + Highly independent and self-motivated, with proven adaptability in collaborative team environments + Strong analytical and problem-solving abilities, with excellent time management and organizational skills + Demonstrated ability to manage multiple priorities and leverage internal resources effectively + Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives + Advanced proficiency in Microsoft Word, Excel, and PowerPoint + Experience building and maintaining relationships with key stakeholders + Proven track record of delivering executive-level presentations + Experience overseeing project documentation and status reporting + Ability to transform data into actionable insights and recommendations + Strong attention to detail and commitment to project excellence **Preferred Qualifications, Capabilities, and Skills:** + Demonstrated strategic thinking skills with experience translating strategies into actionable projects + 2+ years of experience in data analytics, interpreting complex data sets and deriving insights + Experience integrating artificial intelligence solutions to enhance project outcomes + Proven ability to foster a culture of innovation and creative problem-solving + Experience collaborating with cross-functional teams in a legal or corporate environment + Familiarity with project management tools and methodologies + Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans