Car hop vs server and hostess

Differences between car hop and server and hostess duties and responsibilities

Car hop example responsibilities.

• Acquire mathematics and customer service skills in a fast pace restaurant environment
• Make smoothies, shakes, crepes, waffles, coffee, etc.
• Prepare drinks according to Starbucks standards.
• Master POS (point of sales) system for order taking and purchasing transactions.
• Clear trays and trash from guests' cars, patio, Drive-Thru parking lot and property.
• Welcome customers and accurately take their food, drink, or dessert orders both on POS system and in-person.
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Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.