Senior Director of Finance
Executive director of operations job at Care New England Health System
The Senior Director of Finance for Care New England (CNE) Integra ACO is responsible for leading financial strategy, analytics, financial accounting and reporting and operational support across the Integra operating unit. This role partners closely with CNE Finance, ACO leadership, and clinical teams to optimize revenue, manage budgets within Kaufman Hall, and ensure financial sustainability while advancing the organization s value-based care initiatives. The position blends financial management, analytic rigor, and strategic influence to drive performance, revenue optimization, and high-quality decision-making across the enterprise.
Duties and Responsibilities:
Participate in the monthly financial close process through variance analysis, report preparation, performance summarization, and reporting to Senior Management Team (SMT).
Maintain thorough understanding of the financial implications and outcomes Integra ACO contracts with payers in order to drive operational and financial success of Integra ACO.
Perform ad hoc financial analyses as requested by the President, VPO, CFO, ACO leadership, or CNE leadership.
Serve as the primary point of contact for the ACO management team on all financial matters, including productivity and resource management.
Ensure that timely and accurate financial information is available to leadership to promote a culture of accountability and informed decision-making.
Partner with ACO and system leadership to identify opportunities to strengthen financial performance through new revenue streams, revenue optimization, and cost reduction initiatives.
Responsible for oversight and review of payroll reports (Productivity, FTEs, and OT) and monthly expense reports; coordinate implementation of corrective action plans to achieve targets.
Develop financial and statistical projections and lead the AU annual operating and capital budget process.
Collaborate with CNE Revenue Finance on Net Patient Revenue, Accounts Receivable, Payer Mix, and Income Statement analysis; identify opportunities to optimize revenue and strengthen financial performance.
Complete special projects as assigned.
Financial Planning, Analysis & Budgeting
Lead the annual operating and capital budget process for Integra ACO in Kaufman Hall.
Develop Integra ACO financial projections, including scenario modeling to inform strategic decisions.
Partner with health system and ACO leadership to ensure timely, accurate financial information supports accountability and informed decision-making.
Maintain expert-level knowledge of Kaufman Hall and train ACO managers as needed.
Provide ad hoc financial analyses to the VP of Operations, ACO leadership, and CNE executive leadership.
Oversee payroll, productivity, FTE, and overtime reporting; coordinate corrective action plans to meet budget targets.
Revenue Optimization & Performance Management
Collaborate with CNE Revenue Finance to analyze Net Patient Revenue, Accounts Receivable, Payer Mix, and Income Statement details.
Identify opportunities to strengthen financial performance through new revenue streams, value-based initiatives, and revenue optimization strategies.
Initiate and support ROI analyses for new business or care delivery initiatives; monitor financial performance and outcomes.
Partner with health system and ACO leadership to track key performance metrics, including cost and utilization trends, to drive operational and clinical efficiency.
Analytics & Decision Support
Lead the development and implementation of analytics to support value-based care initiatives, risk-based contracting, and population health management.
Utilize advanced analytics, including predictive modeling and data science techniques, to understand cost drivers, forecast trends, and inform strategy.
Serve as a trusted partner to health system and ACO leadership, providing actionable insights into revenue, costs, and utilization patterns.
Collaborate with Strategic Financial Planning and CNE and ACO Analytics teams to enhance reporting capabilities and analytic tools.
Develop and communicate financial performance narratives to executive leadership, ensuring clarity on drivers of results and potential opportunities.
Leverage deep understanding of payer dynamics, risk-based contracting, and total cost of care to guide financial strategy and support value-based initiatives.
Partner with clinical, operational, and finance teams to analyze population health cost drivers, payer performance, and opportunities to optimize care delivery and revenue.
Leadership & Cross-Functional Partnership
Act as primary finance liaison Integra ACO management teams.
Represent CNE Finance at various meetings as needed.
Build and maintain strong, collaborative relationships across Finance, Operations, Clinical leadership, and Analytics teams.
Lead, mentor, and develop a team of finance and analytic professionals to execute strategic priorities and deliver value.
Partner with research accounting teams to monitor research-related financial activity as appropriate.
Compliance & Reporting
Support General Accounting during monthly and annual financial close, including audits and reporting inquiries.
Ensure compliance with regulatory, contractual, and organizational financial reporting requirements.
Prepare information for internal and external financial and statistical surveys.
Participate in special projects and strategic initiatives as assigned.
Requirements:
Bachelor s degree in accounting or finance required; Master s Degree preferred
5+ years of progressive healthcare finance experience, preferably in ACO, hospital, or integrated delivery system finance.
Minimum of 5 years financial experience, preferably in healthcare. Prior experience with Kaufman Hall budgeting software (or similar) preferred. Prior experience with payers or value-based care strongly desired.
Deep understanding of value-based care, provider payment models, and risk-based contracting.
Strong analytical skills, including experience with predictive modeling, trend analysis, and revenue optimization.
Expertise in payer contracting, and total cost of care management strategies.
Executive presence with proven ability to influence leadership and drive strategic initiatives.
Direct experience managing staff and leading cross-functional teams.
Director, Continuous Improvement (Mentor, OH, US, 44060)
Mentor, OH jobs
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Assist with development of Corporate Improvement strategies and carry out transformation and strategy deployment within business area. Based on Corporate Continuous Improvement strategies, develop lean strategy applicable to the business to enable execution. Influence and coach senior management and their teams on Business transformation, cultural change, engagement, Lean tool adoption, and empowerment, with a passionate approach to results. Drive results through the use of common metrics and data in various areas of the organization including those with environments of ambiguity. Provide coaching, training, and lead management workshops on principles of continuous improvement, cultural transformation, and leadership mindset. Demonstrated ability to coach VP and SVP levels of Executive Management on Transformation.
Remote based role with up to 50% travel
What You'll do as a Director Continuous Improvement
* Organize senior management CI/lean steering committee and activities to set direction for business transformation and provide guidance to execute. Ensures that all local steering committees are supported and operate effectively.
* Collaborate with business leaders to facilitate and lead cultural and strategic changes across functional departmental boundaries within designated business area.
* Advise and counsel leadership by providing strategic direction in prioritizing CI opportunities and ensuring that CI initiatives align with the business strategy.
* Develop and implement a team-based learning environment along with the appropriate structure to sustain improvements.
* Create and implement transformation plans across the organization based on Corporate Continuous Improvement strategy, and local business strategy, and directly manage CI initiatives and programs.
* Drive Continuous Improvement implementation to achieve cost reductions, cycle time improvements, and quality improvements through effective Lean tool management, benchmarking, Key Performance Indicator development, and scorecard development and monitoring for various functions within the organization.
* Develops and leads team to apply structured, technical problem solving methodologies such as DMAIC, six sigma green belt/black belt, statistical data analysis, etc. to confirm root causes of problems, in alignment with strategic needs.
* Assesses, coaches, and provides constructive feedback to teams to strengthen competencies within the enterprise.
* Implement methods to identify Continuous Improvement opportunities within the organization through the use of key metrics, analysis, accountability, and standardization.
* Provides advice and consultation as a transformation subject matter expert on best practices, significant projects, and/or special Continuous Improvement initiatives.
* Drives team to implement corrective and preventative actions to solve root causes and prevent recurrence, reduce variation, and drive improvement in quality and other key KPIs.
* Prepares budgets, schedules, and other financial reports for successful strategy deployment.
* Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s).
* Maintain professional and technical knowledge through benchmarking world-class organizations and personal Continuous Improvement and Business Transformation related training.
* Drives and coaches use of project management principles including establishing and tracking timelines, identifying, and mitigating risks, communicating across teams at all levels.
* Other assigned duties.
The Experience, Skills, and Abilities Needed
Required:
* Bachelor's Degree (Chemical or other Engineering, Microbiology, Data Analysis, or Related Technical Field)
* Minimum 15 years of demonstrated qualified Improvement experience in a leadership role.
* One successful enterprise transformation required with experience in deploying lean culture in an organization.
* Minimum 8 years' experience leading and managing a Continuous Improvement team.
* Demonstrated impact that translates to clear, bottom line performance results with step-function change with ability to produce $3 million in cost savings.
* Strong analytical skills and understanding of problem-solving techniques. Proficiency in analyzing business needs, determining appropriate solutions and/or opportunities, and deploying them.
* Strong interpersonal skills with the ability to influence, communicate, motivate, instill confidence, and persuade in difficult or complex situations.
* Demonstrated impact using improvement tools: For example, Toyota Productions System and methodologies such as: A3 Development and Management, Process Flow Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, Chaku-chaku lines, karikuri devices, DMAIC, Six Sigma Green Belt/Black Belt, statistical data analysis, etc.
* Lean certification from a recognized independent technical organization.
* Experience with improvement leadership in large functional areas i.e., Field Service, R&D, Plant Operations, Administrative Operations, etc.
* Experience delivering training, coaching, and developing all levels: executive to hourly employees.
Preferred:
* Experience with Shingijutsu consultants and mentoring by a recognized competent Continuous Improvement consultancy.
* Consumable liquids.
Other:
* Superior and demonstrated leadership, team building, communication, presentation, interpersonal, and coaching skills.
* Excellent organizational skills, analytical, and critical thinking skills.
* Ability to lead and develop team members
25-50% domestic and international travel
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is a brief overview of what we offer:
* Market competitive pay
* Extensive paid time off and (9) added holidays
* Excellent healthcare, dental, and vision benefits
* Long/short term disability coverage
* 401(K) with company match
* Maternity and parental leave
* Additional add on benefits/discounts for programs such as pet insurance
* Tuition reimbursement and continued educational programs
* Excellent opportunities for advancement in a stable long-term career
#LI-HT
#LI-REMOTE
Pay range for this opportunity is $141,737.50 - $183,425.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Yourgi Vice President of Growth & Operations
Remote
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
We are looking to add a Vice President of Growth & Operations to our Yourgi team!
LOCATION: Fully Remote ( Occasional Travel)
REPORTS TO: President Yourgi
PAY: $225K - $275K / salary
Key Responsibilities
Member of Yourgi leadership team
Large team leadership, team hiring/growth, and direction setting
Executive alignment and communication, including board of directors, Member of Yourgi leadership team
Large team leadership, team hiring/growth, and direction setting
Executive alignment and communication, including board of directors
Growth
Growth hacking and tactics to drive bookings and revenue acceleration
Business development and commercial partnership origination, negotiation, and management
All supply-side (Yourgi Pro) business responsibilities, including pipeline and funnel management and optimization
Yourgi Pro Acquisition, engagement, and success
Operations & Support
Existing 4-wall center, Yourgi Pro, and consumer support
Deploy modern support tools, including external agency management
Oversee payment operations
Technical troubleshooting
Quality assurance
Qualifications
Bachelor's degree in business, economics, sales, marketing, operations, or a related field (MBA preferred but not required)
10+ years experience in sales, business development, growth, operations, and/or support
3+ years of digital marketplace experience
Proven track record in scaling consumer products and/or digital marketplaces, ideally within pet tech, wellness, e-commerce, or services.
Strong business acumen, with the ability to connect product vision to company strategy and financial outcomes.
Deep understanding of pet owner needs, digital user journeys, and marketplace dynamics.
Demonstrated ability to lead high-growth organizations through change, ambiguity, and rapid iteration.
Exceptional communication, leadership, and stakeholder alignment skills.
Data-driven mindset with fluency in product analytics, experimentation, and user insights.
Passion for pets and commitment to creating value for pet families and care providers alike.
Skills:
Proven success building and scaling products at marketplace companies (pet industry experience is a plus but not required)
Demonstrated ability to manage a roadmap across multiple user groups including consumers, sellers, and parent company owned retailers
Experience in early-stage or growth-stage startup environments and comfort operating with ambiguity
Strong analytical and hypothesis-driven decision-making skills
Excellent communication and the ability to rally teams around a shared vision
Passion for building delightful consumer experiences-especially those that involve pets
PERKS:
Health, vision, dental, long & short-term disability, and Life insurance
A Startup mentality company with stable funding
401k match
Pet Care discounts
Flexible Time OFF
Opportunity to grow your career with a network of like-minded professionals
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
Auto-ApplyResearch Administration, Assistant Director-School of Medicine
Atlanta, GA jobs
**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
KEY RESPONSIBILITIES:
+ Assists Research Administrative Services leadership in the day-to-day operations and administrative management of staff performing pre- or post-award activities for the sponsored projects research portfolio for their assigned department, division or school.
+ Assists RAS leadership to hire, train and evaluate staff.
+ Coaches staff to ensure appropriate professional development.
+ Assigns and reviews work of staff.
+ Monitors compliance with agency and University reporting regulations.
+ Tracks metrics to monitor efficiency and efficacy, generates reports, and helps determine if operational adjustments and improvements should be made.
+ Works with stakeholders to address any problems or issues that arise and seeks the involvement of the RAS Director, as necessary.
+ Interacts with central offices of research administration and external sponsors.
+ Works with RAS leadership and team to create new processes and efficiencies, where needed.
+ Provides a set of consistent and standardized reports to RAS leadership and other leaders on a regular basis.
+ Responds to requests for data and information.
+ Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
+ Bachelor's degree and six years of experience in grants and contracts management, or related field or an equivalent combination of education, training and experience.
+ Master's degree is strongly preferred.
+ Previous supervisory experience is desired.
+ Knowledge of federal rules and regulations relating to research grant and/or contract activity.
+ Proficiency with MS Office software.
PREFERRED QUALIFICATIONS:
+ 5 years of prior managerial experience, with direct reports.
NOTE: Tasks related to this position can be performed remotely with only occasional visits to an Emory University location. Eastern (EST) time zone business hours may apply. Emory reserves the right to change this status with notice to employee. Emory does not approve as a primary work location in the following states; NJ, AK, and HI, any U.S. Territories or outside of the United States.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
**Connect With Us!**
Connect with us for general consideration!
**Job Number** _155140_
**Job Type** _Regular Full-Time_
**Division** _School Of Medicine_
**Department** _SOM: Neurosciences/Ort RAS_
**Job Category** _Research Administration_
**Campus Location (For Posting) : Location** _US-GA-Atlanta_
**_Location : Name_** _Emory Campus-Clifton Corridor_
**Remote Work Classification** _Full Remote - Monthly_
**Health and Safety Information** _Not Applicable_
Head of Operations / COO (Remote)
Remote
No Agencies
Remote (USA)
Maximus (****************************** is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.
About the Role:
We're seeking a Head of Operations / COO (Chief Operating Officer) to join our Senior Leadership Team and own the operational backbone of Maximus - including pharmacy supply chain, clinical operations, customer experience, and company infrastructure.
This role is for an operator who thrives on building systems, scaling teams, and driving measurable business outcomes. You'll partner closely with the CEO and rest of the leadership team to translate strategy into execution, ensure cross-functional alignment, and help the company scale efficiently and compliantly.
Key Responsibilities:
Supply Chain & Pharmacy Operations
Oversee the end-to-end supply chain - from pharmacy sourcing and compounding partnerships to logistics and fulfillment.
Manage relationships with compounding pharmacies, manufacturers, and labs.
Drive cost efficiency and operational reliability while ensuring compliance with pharmacy and state board regulations.
Clinical Operations
Lead clinical operations in partnership with the Medical Director and Head of Clinical Operations.
Oversee provider scheduling, documentation standards, utilization, and quality metrics.
Ensure MSO/PC workflows are compliant and tightly integrated with operational systems.
Build scalable processes that maintain patient safety and clinical excellence.
Customer Experience
Manage the customer support organization and external BPO partners.
Improve CSAT/NPS, time-to-resolution, and renewal rates through data and automation.
Implement QA, training, and escalation protocols to enhance service consistency.
Translate patient feedback into actionable insights for product and operations.
Strategy, Analytics & Cross-Functional Execution
Partner with the CEO and Head of Finance on operating metrics, forecasting, and quarterly planning.
Support board and investor communications with clear, data-driven reporting.
Collaborate with Product, Marketing, and Engineering to align execution against growth targets.
Lead company-wide initiatives that improve efficiency, margin, and customer experience.
People, Legal & Compliance (Shared Scope)
Partner with the Head of Finance or People Lead on headcount planning, recruiting, and performance management.
Coordinate with external counsel on regulatory compliance across pharmacy, telehealth, and corporate entities.
Reinforce a culture grounded in Merit, Excellence, and Intelligence (MEI).
Qualifications
10+ years of experience in operations, finance, or general management, with recent experience in a high-growth, venture-backed digital health, telehealth, or consumer wellness company.
Proven track record building and scaling multi-function operational teams (supply chain, CX, or clinical).
Demonstrated leadership of cross-functional teams of 30+ employees, including at least 5 direct functional leads across key verticals (Ops, CS, Finance, People, Clinical).
Strong command of financial and operational metrics; comfort with P&L ownership.
Exceptional communication and stakeholder-management skills.
Experience owning end-to-end operations in a regulated industry (healthcare, pharmacy, diagnostics etc.) with complex compliance frameworks
Experience managing multi-state or multi-site operations (e.g., fulfillment centers, clinics, pharmacies, or distributed virtual care teams).
Proven track record of scaling operations from $10M → $50M+ ARR or comparable P&L growth.
Familiarity with PC/MSO structures, licensure, HIPAA, and FDA/state board compliance.
Bonus: Experience with pharmacy acquisition or compounding operations (USP 797/800, 503A/503B)
Strong analytical orientation; builds decisions around data, not anecdotes.
Capable of translating strategy into measurable KPIs, tracking progress through a weekly/monthly cadence.
World-Class Benefits:
Full Suite: Medical, Dental, Vision, Life Insurance
Flexible vacation/time-off policies
Liquidity of options whenever available
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)
Auto-ApplyRegional Operations Director - Virginia
Remote
VCA Animal Hospitals has an exciting leadership opportunity for a Regional Operations Director in the Mid-Atlantic group!
As a Regional Operations Director, you'll play a key role in driving hospital success-overseeing operations, guiding teams, and supporting an exceptional medical environment across your region. This position offers the chance to influence strategy, build strong hospital cultures, and partner with medical and operational leaders to ensure both business growth and outstanding patient care.
You'll be part of a collaborative leadership team that includes the Group Vice President, Regional Medical Director (RMD), and Regional Technician Director (RTD). Together, this team shares responsibility for operations, medical standards, hiring, and creating an engaging, inclusive culture.
NOTE: The ideal candidate will be based in Richmond or Norfolk, Virginia, with the ability to travel up to 65% to support hospitals across the region.
Responsibilities:
Client Service Management: Ensure VCA's standards of quality medical practice and customer service are followed in all hospitals. Improve workflow and staff efficiency, review hospital hours and doctor appointment availability, create and maintain hospital environments dedicated to client/patient satisfaction, and handle non-medical client complaints.
Operations Team Training: Develop strong relationships with Medical Directors and Hospital Managers. Inspire an “owner mentality” to implement programs that support the broad business strategy and hospital results and assist with the training of Medical Directors and Hospital Managers in customer service skills, business operations, and effective staff meetings.
Human Resources: Cultivate a healthy culture and manage performance to foster staff morale, engagement, and retention, ensuring compliance with federal and state employment laws and regulations. Conduct performance reviews and terminations of Hospital Managers/Office Managers and Medical Directors. Support Hospital Managers to hire doctors for the region's hospitals, train, educate, develop, and promote hospital management and paraprofessional staff.
Hospital Production Management: Drive hospital revenue growth, evaluate service and product fees, audit hospital production for accuracy, implement price increases, and manage discount policies and invoice audits.
Hospital Financial Management: Ensure VCA standards of cash control are followed, evaluate auditing and reporting methods, utilize hospital financial and quality care reports to drive performance, monitor expenditures and payroll, and review inventory and training staff on leveraging purchases.
Marketing Management: Work with the local Marketing Manager to keep hospital marketing current, support VCA's marketing events and programs, train hospital staff on new marketing initiatives, and review internal marketing strategies.
Champion VCA Culture: Ensure VCA culture is embedded in hospitals, maintain a team atmosphere, and work closely with other field leadership team members to ensure operational consistency and best practices.
Qualifications:
Leadership experience in a multi-site operational business, preferably in healthcare or related industries
Strong financial acumen with proven experience managing P&L and driving revenue growth
Demonstrated success in building and leading high-performing teams
Exceptional interpersonal and communication skills, with the ability to engage and influence Medical Directors and other healthcare professionals
Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities under pressure
Bachelor's degree highly preferred; MBA, DVM, or a degree in Healthcare or Hospital Management is a plus but not required
Additional Information:
Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $120,000-$150,000. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplySenior Manager, Pharmacovigilance Operations
New York, NY jobs
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking a Senior Manager, Pharmacovigilance (PV) Operations to develop KPIs which are relevant to measure quality of the PV system. The Senior Manager, PV Operations is responsible for oversight of the PV Compliance system, including monitoring case processing KPIs, monitoring ICSR submission timeline, monitoring ICSR reconciliation activities, creating and maintaining SOPs and / or WIs, contractual agreements involved PV activities, facilitating the periodic safety report activities, and ensuring inspection readiness.
The Senior Manager, PV Operations will report directly to the Senior Director, PV Operations and will work cross-functionally with different departments, including Clinical Development, Commercial, Medical Information, Medical Affairs, Quality, Regulatory and Legal, as well as multiple external Service Providers.
This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Job Responsibilities and Duties include, but are not limited to, the following:
* Track all deviations and investigations related to PV; ensure the closure of CAPAs in a timely manner
* Ensure Inspection Readiness of the PV department
* Create and maintain Safety Data Exchange Agreement (SDEA) with Business Partners
* Be the PV point of contact (POC) for commercial, market research, patient support / assistance program to evaluate contractual obligations of PV language and AE / PQC training to Third Party Vendors
* Maintain all contracts related to PV department
* Create and update a company reconciliation tracker to maintain all ICSR reconciliations for Market Research, PAP, PSP, social media, company websites, company social media
* Develop and maintain KPIs and QC process for all vendors performed processes
* Perform AE / PQC training to the relevant Third-Party Vendors
* Develop a robust process to monitor the safety mailbox and maintain the oversight
* Update or create PV-related quality documents
* Assist data entry tasks daily
Requirements / Qualifications
* Bachelor's degree required. Master's degree in science, and other health care professional degree preferred
* 5+ years of experience in Pharmacovigilance Operations
* Extensive experience in case processing, regulatory requirements of ICSRs, MedDRA, WHODD, project management
* Some experience in signal detection
* Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles
Experience and Knowledge
* Knowledge of ICH E2B(R2) and (R3) specifications and entry guidance
* Knowledge of global pharmacovigilance reporting rules and timelines, including but not limited to Health Canada, FDA and EMA
* Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
* Experience with clinical and/or post-marketing case processing, including medical terminologies, MedDRA and WHO DD coding and narrative writing
* Experience with safety database; ARISg is a plus but not mandatory
* Experience with Veeva is a plus but not mandatory
* Excellent in detailed-oriented tasks
Salary & Benefits (HR will complete)
The anticipated salary range for this role is $140,000 - $160,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
Sr. Manager, Technical Operations
Bellevue, WA jobs
HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.
We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.
What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.
What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: **************************
How YOU will make a Difference:
The Technical Operations Manager will lead and manage the operational integrity of systems supporting healthcare eligibility and enrollment. This role ensures seamless data exchange between internal systems and external trading partners, supports compliance with regulatory requirements, and drives continuous improvement in technical workflows.
What YOU will do:
Oversee daily operations related to eligibility and enrollment data, focusing on 834 EDI file processing and reconciliation.
Manage, lead, and mentor a diverse team of EDI Specialists, Analysts, and Developers as well as Managers overseeing our Plan Build, Enrollment, and Pricing teams.
Manage and optimize technical systems that support enrollment operations.
Collaborate with IT and business teams to ensure accurate and timely transmission of 834 files to and from trading partners.
Develop and maintain custom rule sets and real-time editing logic to support enrollment integrity.
Lead troubleshooting efforts for file transmission errors, data mismatches, and system performance issues.
Ensure compliance with HIPAA and other regulatory standards related to EDI transactions.
Create and maintain dashboards and reporting tools to monitor file processing metrics and operational KPIs.
Coordinate with vendors and service providers to resolve technical issues and enhance system capabilities.
Provide technical leadership and mentorship to a team of analysts and support staff.
Document processes, workflows, and system configurations related to eligibility operations.
Facilitate collaboration across multidisciplinary teams using tools such as Teams, SharePoint, and advanced workflow integrations.
Requirements
Knowledge, Experience and Attributes:
Bachelor's degree in Information Technology, Computer Science, or a related field.
7+ years of experience in technical operations, preferably within healthcare or insurance.
5 years minimum managing a high performing team with diverse responsibilities
Strong understanding of ANSI X12 834 file format and EDI transaction sets (e.g., 820, 999).
Experience with enrollment platforms such as HealthEdge, Mphasis or Facets.
Familiarity with real-time editing systems and custom rule development. Edifecs experience preferred
Background in healthcare member eligibility operations.
Skilled at building relationships and moving projects forward with diverse audiences who have competing priorities
Strong problem-solving and analytical skills
Strong organization skills
Strong leadership skills in keeping projects on schedule
Benefits
Compensation:
The base salary range for this position in the greater Seattle area is $127,000-$149,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available.
Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.
In addition, HMA provides a generous total rewards package for full-time employees that includes:
Seventeen (IC) days paid time off (individual contributors)
Eleven paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match
How we Support your Work, Life, and Wellness Goals
At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.
We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.)
HMA requires a background screen prior to employment.
Protected Health Information (PHI) Access
Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures.
HMA is an Equal Opportunity Employer.
For more information about HMA, visit: **************************
Auto-ApplySr. Manager, Technical Operations
Bellevue, WA jobs
Job Description
HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.
We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.
What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.
What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: **************************
How YOU will make a Difference:
The Technical Operations Manager will lead and manage the operational integrity of systems supporting healthcare eligibility and enrollment. This role ensures seamless data exchange between internal systems and external trading partners, supports compliance with regulatory requirements, and drives continuous improvement in technical workflows.
What YOU will do:
Oversee daily operations related to eligibility and enrollment data, focusing on 834 EDI file processing and reconciliation.
Manage, lead, and mentor a diverse team of EDI Specialists, Analysts, and Developers as well as Managers overseeing our Plan Build, Enrollment, and Pricing teams.
Manage and optimize technical systems that support enrollment operations.
Collaborate with IT and business teams to ensure accurate and timely transmission of 834 files to and from trading partners.
Develop and maintain custom rule sets and real-time editing logic to support enrollment integrity.
Lead troubleshooting efforts for file transmission errors, data mismatches, and system performance issues.
Ensure compliance with HIPAA and other regulatory standards related to EDI transactions.
Create and maintain dashboards and reporting tools to monitor file processing metrics and operational KPIs.
Coordinate with vendors and service providers to resolve technical issues and enhance system capabilities.
Provide technical leadership and mentorship to a team of analysts and support staff.
Document processes, workflows, and system configurations related to eligibility operations.
Facilitate collaboration across multidisciplinary teams using tools such as Teams, SharePoint, and advanced workflow integrations.
Requirements
Knowledge, Experience and Attributes:
Bachelor's degree in Information Technology, Computer Science, or a related field.
7+ years of experience in technical operations, preferably within healthcare or insurance.
5 years minimum managing a high performing team with diverse responsibilities
Strong understanding of ANSI X12 834 file format and EDI transaction sets (e.g., 820, 999).
Experience with enrollment platforms such as HealthEdge, Mphasis or Facets.
Familiarity with real-time editing systems and custom rule development. Edifecs experience preferred
Background in healthcare member eligibility operations.
Skilled at building relationships and moving projects forward with diverse audiences who have competing priorities
Strong problem-solving and analytical skills
Strong organization skills
Strong leadership skills in keeping projects on schedule
Benefits
Compensation:
The base salary range for this position in the greater Seattle area is $127,000-$149,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available.
Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.
In addition, HMA provides a generous total rewards package for full-time employees that includes:
Seventeen (IC) days paid time off (individual contributors)
Eleven paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match
How we Support your Work, Life, and Wellness Goals
At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.
We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.)
HMA requires a background screen prior to employment.
Protected Health Information (PHI) Access
Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures.
HMA is an Equal Opportunity Employer.
For more information about HMA, visit: **************************
Strategic Operations Program Manager
Remote
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY.
For more information, see *********************************************************************************** and *****************************************
Auto-ApplySr. Regional Director of Operations -North East
Philadelphia, PA jobs
Job Description
Sr Regional Director of Operations
FLSA Status:
EEOC Classification:
reports to: Chief Operations Officer
The Senior Regional Director of Operations (SRDO) is a strategic member of the Community Veterinary Partners' leadership team. The SRDO is responsible for leading operational performance across a defined region of veterinary hospitals. This role ensures delivery of exceptional medical care, client service, and financial results through strategic leadership, operational excellence, and partnership with hospital leadership teams. The Sr. DOO drives growth, ensures compliance with clinical and operational standards, and fosters a culture that supports employee engagement.
ESSENTIAL DUTIES & RESPONSIBILITIES
Quality of Care
Ensure each Regional Director or Regional Manager leads hospitals to a high level of customer service to our clients and pets.
Ensure all CVP medical and non-medical standards are upheld; works with the Medical and Operational Advisory Boards to improve upon those falling short.
Ensure the safety of pets, clients and team members and the maintenance of clean, safe and organized hospitals.
Collaborate closely with Medical Directors and Clinical Leadership to uphold standards of care.
Ensure compliance with medical protocols, safety standards, controlled substances regulations, and AAHA/AVMA guidelines.
Monitor and act on client satisfaction metrics (NPS, online reviews, complaints).
Drive consistent client service standards across hospitals.
Ensure all regional leaders are monitoring compliance with federal, state, and local regulations, including pharmacy, OSHA, and labor laws.
Support mitigation of operational risks.
Operational Leadership & Execution
Provide strategic and tactical leadership for 30+ veterinary hospitals within the region.
Oversee and lead company-wide initiatives, SOPs, and clinical standards across all practices.
Monitor key operational metrics i.e. revenue, EBITDA, labor efficiency, DVM productivity, client satisfaction, and adjust strategies to achieve goals.
Develop and execute regional business plans, growth strategies, and forecasting.
Own P&L performance for all hospitals within the region.
Analyze financial data to identify trends, opportunities, and risks.
Partner with hospital leadership to optimize pricing, cost management, scheduling efficiency, and service mix.
Support revenue growth through medical service expansion, client experience optimization, and DVM alignment.
Own P&L performance for all hospitals within the region.
Lead, mentor, and develop a team of Regional Directors and Regional Managers.
Build strong partnerships with leadership and Lead Veterinarians to support medical quality and team culture.
Support recruiting, hiring, onboarding, and retention of regional leaders and hospital staff.
Facilitate regional leadership development programs and succession planning.
P&L Responsibility
Strategic decision-making: Making high-level decisions that impact the company's overall financial health and future. Revenue schedule performance using portfolio management across multiple regional areas. Strategic revenue optimization: Developing and executing strategies to increase revenue streams.
Leadership: Guiding teams to align with and achieve P&L goals through strong communication and motivation.
Cross-functional collaboration: Working across departments to implement initiatives that improve the P&L, such as product launches or process improvements.
Risk management: Identifying and mitigating financial risks in a dynamic market.
Market and trend anticipation: Anticipating future market trends and proactively adjusting the P&L strategy.
Integration & Growth
Support onboarding and integration of newly acquired hospitals.
Assess and improve operational infrastructure, technology adoption, and workflow efficiency.
Identify opportunities for facility improvements, service line expansion, or strategic partnerships.
SUPERVISORY RESPONSIBILITIES
The Regional Manager of Operations is responsible for managing all hospital team members and directly supervisors' hospital Practice Managers and Office Managers.
REQUIRED EDUCATION & EXPERIENCE
Bachelor's degree in Business, Healthcare Administration, Veterinary Science, or related field.
8+ years of multi-site operational leadership experience (veterinary, medical, dental, or similar healthcare preferred).
Proven experience leading leaders.
Strong understanding of financial statements and drivers of practice performance.
Excellent communication, problem-solving, and organizational skills.
Preferred
Experience in veterinary operations at a senior/regional level.
Master's degree (MBA, MHA, MVPM)
Knowledge of practice management systems.
Experience leading change during rapid growth or acquisition integration.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Certification in Veterinary Practice Management is preferred.
COMPETENCIES
Strategic thinking and execution
Leadership and people development
Financial acumen
Operational excellence
Relationship building and collaboration
Change management
Client-centric mindset
Problem solving and decision making
COMPUTER SKILLS
To perform this job successfully, an individual should have working knowledge of financial accounting systems; MS Excel, MS Word, and MS PowerPoint. Experience with Veterinary software a plus.
TRAVEL REQUIREMENTS
Ability to travel frequently within the region (50-75%).
May be required to participate in operational meetings hosted by CVP with the potential to attend off-site conferences, seminars, and workshops.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
WORKING ENVIRONMENT
This job operates in a remote work and Veterinary Hospital environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. CVP does not discriminate in hiring or employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable law.
Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company's policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law.
Sr. Manager, Clinical Site Operations
Remote
About KariusKarius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions. Leads and mentors a team of Clinical Research Associates (CRAs), and serves as the Clinical Operations site-level lead for assigned protocol(s), with end-to-end accountability for site strategy, selection, activation, performance, and close-out. This role is responsible for building and executing site management plans, ensuring adherence to clinical trial protocols, GCP regulatory requirements, and driving high-quality monitoring and data integrity across the study. Accountable for CRA training and performance, proactive issue identification and resolution, review of monitoring deliverables for quality and trends, and partnering closely with the cross-functional clinical study team to ensure project milestones are achieved. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company's platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Director, Clinical Operations Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Owns and executes site identification, feasibility, and selection strategy in partnership with Clinical Development and other stakeholders. • Develops and maintains site feasibility tools (questionnaires, scoring, prioritization criteria) aligned with protocol needs.• Leads feasibility outreach, evaluates investigator/site capabilities (patient access, competing trials, staffing, lab/diagnostic readiness), and recommends final site list.• Oversee site management and continuously assess study performance, ensuring adherence to timelines and quality expectations.• Lead Site Initiation Visits with strong, clear communication to set expectations and align site staff on study requirements.• Accountable for site startup timelines and deliverables, including SIV readiness, regulatory collection, and activation decision-making.• Tracks and unblocks CTA/budget execution, IRB/EC approvals, and essential document completeness.• Ensures sites are trained on protocol, systems, and study workflows; confirms training completion and readiness for first subject first visit (FSFV).• Oversees creation and execution of site activation plans with clear critical path, milestones, and risk mitigations.• Establishes site performance expectations and KPIs (activation, enrollment, data quality, responsiveness, protocol adherence).• Monitors performance dashboards and trends; leads remediation and escalation plans for underperforming or at-risk sites.• Facilitates regular site touchpoints (e.g., monthly calls, recruitment reviews) to sustain momentum and troubleshoot barriers.• Drives enrollment optimization strategies and supports sites with recruitment toolkit/materials as applicable.• Conduct monitoring visits at assigned sites as needed to support quality, compliance, and enrollment goals.• Lead and mentor the CRA team, hold regular meetings, and provide day to day guidance to drive efficiency, consistency, and high quality execution.• Ensure all monitoring activities follow the Clinical Monitoring Plan, ICH GCP guidelines, and applicable local regulations.• Review monitoring visit reports, data metrics, and protocol deviations to identify trends, risks, and opportunities for corrective or preventive action.• Oversees management of protocol deviations, violations, and consent noncompliance; partners with QA/Medical as needed.• Ensures inspection readiness at site and study levels; supports audits and inspections, including prep and follow-up actions.• Contribute to the creation of training materials and train CRAs on study specific requirements, reinforcing compliance with all protocols and procedures.• Address study specific questions, troubleshoot operational challenges, and manage escalations to resolution in a timely manner.• Partner and support the Clinical Trial Manager (CTM) to provide operational expertise, status updates, and insight into study progress, risks, and obstacles.• Ensure sites maintain complete and current Investigator Study Files and remain inspection ready at all times.
What's Fun About the Job?Karius is operating at the edge of what is now known to be possible in diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: up to 60% within the United States. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor and moderate noise levels. Work is generally performed in an office, lab or clinical environment. Position Requirements• Bachelor's degree in a life sciences or health-related field required.• Proven success in multi-site management. • 8+ years of clinical trial experience to include study monitoring; experience with LDTs or in vitro diagnostic devices strongly preferred.• 3-5 years of personnel management experience.• Strong knowledge of FDA regulations, ICH-GCP guidelines, and clinical trial operations.• Ability to travel frequently, sometimes on short notice, and manage travel logistics effectively.• Proficiency in Microsoft Office and clinical trial management systems (CTMS) required.• CCRA/CCRP certification is desired.
Personal QualificationsThis position requires excellent communication and interpersonal skills, attention to detail, and advanced problem solving.
DisclaimerThe above is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.
Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual's race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at *********************** and we will accommodate qualified individuals with disabilities.
Auto-ApplyDirector of Operational Excellence
Chicago, IL jobs
The Director of Operational Excellence is a strategic leader responsible for driving continuous improvement, operational efficiency, and fostering a culture of innovation across Viant. This role leads the design, implementation, and oversight of operational strategies, leveraging digital transformation, data analytics, and best-in-class methodologies (Lean, Six Sigma, etc.) to achieve measurable business results. The Director partners with cross-functional teams and senior leadership to align operational initiatives with organizational goals, ensuring resilience, adaptability, and sustainable growth in a rapidly evolving business environment. This role leads the OpEx function in the Advanced Metals Solutions (AMS) business unit and primarily works with machining, drawing, and turning processes.
This is a remote position.
Business Unit OpEx leaders within the Center of Excellence are expected to work autonomously, lead cross-functional teams, and influence the organization to consistently exceed operational efficiency targets through strategic leadership, collaboration, and expert problem-solving.
Key Responsibilities
Drive and develop OpEx strategy and standardization across all sites within the business unit.
Work autonomously and lead cross-functional teams to identify and execute operational improvement initiatives across multiple sites.
Make strategic decisions to achieve defined metrics and operational targets, including a 12-month hopper of cost savings projects
Lead complex, strategic, and multiple workstream programs that span business units and functions.
Influence OpEx at all levels within the organization, driving adoption of best practices and continuous improvement.
Drive savings and operational efficiency through expert problem-solving and collaboration.
Build a strong pipeline of talent into operational roles, fostering development and succession planning.
Establish and monitor key performance indicators (KPIs) to track operational performance, report progress to senior management, and adjust strategies as needed.
Champion a culture of continuous improvement and innovation, fostering employee engagement and buy-in for improvement initiatives.
Design and deliver training programs to build organizational capability in operational excellence, including upskilling teams in digital tools and process improvement techniques.
Partner with stakeholders across departments (Operations, HR, IT, Finance, etc.) to ensure alignment and effective execution of operational strategies.
Ensure compliance and risk management by adhering to regulatory standards, industry best practices, and company policies.
Drive technology enablement by adopting new technologies (AI, automation, advanced analytics) to optimize workflows and support strategic decision-making.
Prepare and present detailed reports on the progress and impact of operational excellence initiatives, highlighting ROI and areas for further improvement.
Negotiate with external partners to secure tools and services that support operational excellence goals.
Qualifications
Bachelor's degree in Business, Engineering, Operations Management, or related field (Master's or relevant certification preferred).
8+ years of experience in operational excellence, process improvement, or operations leadership, preferably in a manufacturing or regulated environment.
Proven track record of leading large-scale transformation and continuous improvement initiatives.
Advanced knowledge of Lean, Six Sigma (Black Belt or Master Black Belt preferred), and other process improvement methodologies.
Strong analytical, problem-solving, and project management skills; proficiency in data analysis and performance metrics.
Experience with digital transformation, automation, and technology implementation in operational settings.
Exceptional communication, facilitation, and interpersonal skills; strong active listening and interpretation abilities; proven capacity to influence and build alignment across all levels of the organization.
Demonstrated ability to manage multiple projects, balance competing priorities, and deliver results in a matrixed environment.
Proficiency with operational software tools (ERP, PowerBI, Minitab, Microsoft Office Suite, etc.).
Willingness and ability to travel as required (Approximately 20-30%)
Core Competencies
Strategic vision and planning
Change leadership and resilience
Data-driven decision-making
Digital and technology fluency
Stakeholder engagement and collaboration
Results orientation and accountability
Root cause analysis / structured problem solving
We offer market competitive compensation. Potential salary range for this role is $150,000-$180,000 annual salary. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
Director of Operational Excellence
Wheeling, IL jobs
The Director of Operational Excellence is a strategic leader responsible for driving continuous improvement, operational efficiency, and fostering a culture of innovation across Viant. This role leads the design, implementation, and oversight of operational strategies, leveraging digital transformation, data analytics, and best-in-class methodologies (Lean, Six Sigma, etc.) to achieve measurable business results. The Director partners with cross-functional teams and senior leadership to align operational initiatives with organizational goals, ensuring resilience, adaptability, and sustainable growth in a rapidly evolving business environment. This role leads the OpEx function in the Advanced Metals Solutions (AMS) business unit and primarily works with machining, drawing, and turning processes.
This is a remote position.
Business Unit OpEx leaders within the Center of Excellence are expected to work autonomously, lead cross-functional teams, and influence the organization to consistently exceed operational efficiency targets through strategic leadership, collaboration, and expert problem-solving.
Key Responsibilities
Drive and develop OpEx strategy and standardization across all sites within the business unit.
Work autonomously and lead cross-functional teams to identify and execute operational improvement initiatives across multiple sites.
Make strategic decisions to achieve defined metrics and operational targets, including a 12-month hopper of cost savings projects
Lead complex, strategic, and multiple workstream programs that span business units and functions.
Influence OpEx at all levels within the organization, driving adoption of best practices and continuous improvement.
Drive savings and operational efficiency through expert problem-solving and collaboration.
Build a strong pipeline of talent into operational roles, fostering development and succession planning.
Establish and monitor key performance indicators (KPIs) to track operational performance, report progress to senior management, and adjust strategies as needed.
Champion a culture of continuous improvement and innovation, fostering employee engagement and buy-in for improvement initiatives.
Design and deliver training programs to build organizational capability in operational excellence, including upskilling teams in digital tools and process improvement techniques.
Partner with stakeholders across departments (Operations, HR, IT, Finance, etc.) to ensure alignment and effective execution of operational strategies.
Ensure compliance and risk management by adhering to regulatory standards, industry best practices, and company policies.
Drive technology enablement by adopting new technologies (AI, automation, advanced analytics) to optimize workflows and support strategic decision-making.
Prepare and present detailed reports on the progress and impact of operational excellence initiatives, highlighting ROI and areas for further improvement.
Negotiate with external partners to secure tools and services that support operational excellence goals.
Qualifications
Bachelor's degree in Business, Engineering, Operations Management, or related field (Master's or relevant certification preferred).
8+ years of experience in operational excellence, process improvement, or operations leadership, preferably in a manufacturing or regulated environment.
Proven track record of leading large-scale transformation and continuous improvement initiatives.
Advanced knowledge of Lean, Six Sigma (Black Belt or Master Black Belt preferred), and other process improvement methodologies.
Strong analytical, problem-solving, and project management skills; proficiency in data analysis and performance metrics.
Experience with digital transformation, automation, and technology implementation in operational settings.
Exceptional communication, facilitation, and interpersonal skills; strong active listening and interpretation abilities; proven capacity to influence and build alignment across all levels of the organization.
Demonstrated ability to manage multiple projects, balance competing priorities, and deliver results in a matrixed environment.
Proficiency with operational software tools (ERP, PowerBI, Minitab, Microsoft Office Suite, etc.).
Willingness and ability to travel as required (Approximately 20-30%)
Core Competencies
Strategic vision and planning
Change leadership and resilience
Data-driven decision-making
Digital and technology fluency
Stakeholder engagement and collaboration
Results orientation and accountability
Root cause analysis / structured problem solving
We offer market competitive compensation. Potential salary range for this role is $150,000-$180,000 annual salary. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
Director, Research Operations
Remote
Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research.
Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint.
Key Responsibilities:
Lead operational strategy and execution for a diverse, multi-country research portfolio.
Develop and implement systems to streamline research operations and mitigate risks.
Oversee SOPs, compliance with GCP guidelines, and regulatory standards.
Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders.
Mentor mid-level managers and foster a culture of accountability and innovation.
Manage vendor selection and performance oversight.
Implement project management tools and dashboards to monitor progress.
Conduct post-project reviews to inform future practices.
Qualifications:
Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field.
Minimum 10 years of operations experience, with 5+ years in a leadership role.
Proven experience managing complex, multi-country research portfolios.
Strong knowledge of IRB processes, donor compliance, and international research regulations.
Proficiency in Microsoft Office and project management software.
Fluent in English.
Experience in NGO or nonprofit research settings.
Project Management certification preferred.
Skills & Attributes:
Strategic thinker with strong problem-solving and risk mitigation capabilities.
Excellent leadership, negotiation, and stakeholder engagement skills.
Ability to influence organizational decisions and drive innovation.
Comfortable working in a dynamic, collaborative environment.
Technology Requirements:
Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment.
Work Environment:
Typical office setting with regular use of computers and productivity tools.
Must be able to remain stationary for extended periods.
Travel Requirement: 5-10%
The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: USD 120,000 - 160,000 annually
International hiring ranges will differ based on location
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.
Please click here to continue searching FHI 360's Career Portal.
Auto-ApplyDirector, Patient Recruitment Operations
Remote
QUALIFICATIONS:
Bachelor's degree or equivalent and 5+ years progressive experience in a patient recruitment environment preferred.
Minimum of 3+ years leading high-performing teams
Clear understanding of GCP and specifically IRB and the ICF processes.
Ability to lead across multiple time zones in a remote working environment.
Results oriented- demonstrates strong business planning skills, communicates objectives clearly to teams and has proven experience in execution to get to desired results.
Driven- self-starter that can inspire and motivate teams, has excellent time management skills and is ready to execute in a tactical and strategic manner.
Strong Communicator- strong communication skills to develop and maintain collaborative relationships with internal and external stakeholders.
Proven experience leading and implementing call center operational strategies, teams and solutions, preferably in a clinical trials environment with diverse therapeutic area focus.
Data-driven approach to performance management, reporting, and identifying opportunities for strategic improvement.
3+ years' experience utilizing customer relationship management (CRM) and other call center applications.
Ability to manage multiple projects concurrently and prioritize tasks in a fast-paced environment.
Proven ability to build and mentor high-performing teams, fostering a culture of accountability and continuous improvement.
Travel of up to 5% may be required
ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABIITY:
Develop and implement strategic plans in collaboration with sites to meet enrollment targets for clinical trials in multiple therapeutic areas.
Manage recruitment vendor relationships, ensuring quality, adherence to contracts, and efficient and cost-effective delivery of services.
Manage recruitment using EmVenio and partner databases adhering to appropriate privacy agreements and standards.
Ensure all recruitment activities comply with regulatory requirements, ethical guidelines, and company policies.
Design and optimize patient journeys, leveraging outreach to enhance trust, engagement, and enrollment rates.
Lead and supervise 2+ direct reports and partners with other team members ensuring optimal recruitment performance and efficiency across all studies.
Oversees a team of professionals, providing coaching and feedback to elevate individual and team performance.
Partners with other team members ensuring optimal recruitment performance and efficiency across all studies.
Identify and solve recruitment challenges and barriers to meeting recruitment objectives.
Implement and deploy strategies for lead generation through both internal (site database) and external sources (social, email marketing/blasts, text messaging, advertising (print, radio, TV, digital).
Generate reports and presentations on recruitment KPIs, including trends and recommendations to identify and implement process improvements to increase call center productivity and efficiency.
Acts as Subject Matter Expert (SME) for patient recruitment and retention topics in all client communications.
Tracks metrics and builds progress reports on enrollment targets and updates.
Coordinate efforts with Community Engagement/Outreach to execute community-based recruitment initiatives to engage specific, eligible patient populations.
Participate as needed in business development.
Other duties as assigned.
Auto-ApplyDirector of Operational Support
Remote
The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams to ensure operational excellence and compliance across all sites. This role is critical in maintaining timely credentialing processes and ensuring active authorizations for all active clients. The ideal candidate will have strong leadership skills, a deep understanding of multi-site credentialing, and experience managing prior authorizations and benefit verification workflows.
Responsibilities
Job Duties and Responsibilities include the following. Other duties may be assigned.
Leadership & Oversight:
Direct and manage Credentialing, Authorizations, and VOBE teams to achieve departmental goals.
Provide strategic guidance and operational support to ensure efficiency and compliance.
Develop and streamline process and procedures
Credentialing Management:
Oversee multisite credentialing processes for providers and facilities.
Ensure credentialing timelines are met and maintain accurate records for all active providers.
Oversee the Delegated Credentialing committee and related activities
Provide routine reporting to the field and leadership teams
Authorizations & VOBE:
Ensure active authorizations are in place for all active clients.
Monitor and optimize workflows for prior authorizations and benefit verifications.
Monitor pending authorization levels to minimize risk
Compliance & Quality Assurance:
Maintain adherence to regulatory and payer requirements.
Implement quality control measures to minimize errors and delays.
Reporting & Metrics:
Track and report key performance indicators related to credentialing and authorizations.
Identify process improvement opportunities and implement best practices.
Qualifications
Education/Experience: Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). Minimum 5-7 years of experience in healthcare operations, credentialing, and authorizations. Proven experience with multi-site credentialing processes. Prior experience managing benefit verification and authorization teams strongly preferred
#OPS
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Auto-ApplySenior Manager, Pharmacovigilance Operations
Day, NY jobs
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking a Senior Manager, Pharmacovigilance (PV) Operations to develop KPIs which are relevant to measure quality of the PV system. The Senior Manager, PV Operations is responsible for oversight of the PV Compliance system, including monitoring case processing KPIs, monitoring ICSR submission timeline, monitoring ICSR reconciliation activities, creating and maintaining SOPs and / or WIs, contractual agreements involved PV activities, facilitating the periodic safety report activities, and ensuring inspection readiness.
The Senior Manager, PV Operations will report directly to the Senior Director, PV Operations and will work cross-functionally with different departments, including Clinical Development, Commercial, Medical Information, Medical Affairs, Quality, Regulatory and Legal, as well as multiple external Service Providers.
This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Job Responsibilities and Duties include, but are not limited to, the following:
Track all deviations and investigations related to PV; ensure the closure of CAPAs in a timely manner
Ensure Inspection Readiness of the PV department
Create and maintain Safety Data Exchange Agreement (SDEA) with Business Partners
Be the PV point of contact (POC) for commercial, market research, patient support / assistance program to evaluate contractual obligations of PV language and AE / PQC training to Third Party Vendors
Maintain all contracts related to PV department
Create and update a company reconciliation tracker to maintain all ICSR reconciliations for Market Research, PAP, PSP, social media, company websites, company social media
Develop and maintain KPIs and QC process for all vendors performed processes
Perform AE / PQC training to the relevant Third-Party Vendors
Develop a robust process to monitor the safety mailbox and maintain the oversight
Update or create PV-related quality documents
Assist data entry tasks daily
Requirements / Qualifications
Bachelor's degree required. Master's degree in science, and other health care professional degree preferred
5+ years of experience in Pharmacovigilance Operations
Extensive experience in case processing, regulatory requirements of ICSRs, MedDRA, WHODD, project management
Some experience in signal detection
Ability to work on site Monday, Tuesday & Thursday.
We are unable to consider candidates who are looking for fully remote roles
Experience and Knowledge
Knowledge of ICH E2B(R2) and (R3) specifications and entry guidance
Knowledge of global pharmacovigilance reporting rules and timelines, including but not limited to Health Canada, FDA and EMA
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including medical terminologies, MedDRA and WHO DD coding and narrative writing
Experience with safety database; ARISg is a plus but not mandatory
Experience with Veeva is a plus but not mandatory
Excellent in detailed-oriented tasks
Salary & Benefits (HR will complete)
The anticipated salary range for this role is $140,000 - $160,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
Auto-ApplySystem Vice President Revenue Cycle Management Operational Performance
Hillsboro, MO jobs
It's more than a career, it's a calling.
MO-SSM Health Mission Hill
Worker Type:
Regular
Job Highlights:
The SSM Revenue Cycle team is on a fast track to optimization and looking for a strategic thought leader with a proven track record in transformation. This executive role has high visibility within the organization and is a position considered for long term succession planning.
Named 150 Top Places to Work in Healthcare 2024 - Becker's Healthcare
Named One of the Diversity Leaders 2024 - Modern Healthcare
Named One of America's Greatest Workplaces for Diversity 2024 - Newsweek
Named One of America's Greatest Workplaces for Women 2024 - Newsweek
Named One of America's Greatest Workplaces for Job Starters 2024 - Newsweek
SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve.
With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.
This position IS remote work eligible. SSM Health currently offers remote work within limited states.
To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:
Angela Jones
Executive Talent Partner
***************************
#LI-Remote
Job Summary:
The Vice President for Revenue Cycle Management Operational Performance is responsible for the strategic leadership, oversight and optimization of hospital and ambulatory revenue cycle operations. Provide visionary leadership while fostering strong partnerships to ensure the accuracy and integrity of revenue processes. Partners with the Chief Revenue Cycle Officer to establish and deliver on the Revenue Cycle strategic vision.
Job Responsibilities and Requirements:
Job Responsibilities and Requirements:
Develop and implement strategic initiatives to enhance revenue cycle operations while ensuring the accuracy and integrity of revenue processes.
Oversight and management of coding, coding education, Health Information Management (HIM), Revenue Integrity to include CDM, Accounts Receivable, Cash Management, and Denial Management to ensure compliance with regulatory standards and optimize reimbursement.
Develop and implement strategies for denial management to minimize revenue loss.
Foster strong partnerships with internal and external stakeholders to drive revenue cycle improvements.
Analyze and report on revenue cycle performance, identifying areas for improvement, and implementing corrective actions.
Thought partner with Net Revenue, Information Technology, Finance, Clinical Operations and other stakeholders in continuous revenue improvement.
Exhibits superior management skills that emphasize team building and strong leadership with the ability to provide clear vision and direction.
Leadership development and career pathing to ensure next level leadership readiness.
Creates a culture supportive of personnel, fostering individual motivation, teamwork and high levels of performance and accountability utilizing a participative management style to ensure staff retention
Develops and manages the operating and capital budgets for operations, analyzes variances, develops plans and takes appropriate actions for productivity and performance improvements.
EDUCATION
Master's degree in business or healthcare administration
OR
Bachelor's degree with equivalent experience
EXPERIENCE
Ten years of experience within the area of revenue management, specifically experience with billing and collections at a multi-entity healthcare organization or large complex revenue cycle services with five year's leadership experience.
Department:
8700000033 RCM Leadership
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
Auto-ApplyVice President of Surgical and Procedural Services
Executive director of operations job at Care New England Health System
Job Summary: The Vice President of Surgical and Procedural Services, is a critical leader at Women & Infants Hospital (WIH), reporting directly to the President and Chief Operating Officer and working in close partnership with Clinical Leadership.
Lead teams of physicians, managers, staff, and operations personnel in the planning, development, and execution of all procedural areas, including the surgical services suite, Endoscopy, Reproductive Endocrinology, Ambulatory Surgery, and Sterile Processing.
Develop strong collaborative relationships with physicians, nursing, infection prevention and other clinical leaders to shape service design, align operational priorities, and ensure quality outcomes.
Act as a change agent, driving improvements in people, processes, and technology to achieve WIH Surgical and Procedural Services strategy.
Oversee the development of strategic, business, and fiscal plans, with measurable goals and metrics to achieve WIH s fiscal, quality, safety, professional practice, and patient experience objectives.
Lead governance structures (e.g., Surgical Executive/Block Committee) to ensure transparent block allocation, release/utilization, equitable access, and oversight of capacity.
Specifications: Master s degree in business administration, Healthcare Management, Finance, Nursing, or a related field required.
Ten years of progressive leadership experience in Surgical/Procedural Services ideally in both clinical and business venues.
Proven results in block governance, SPD quality, supply chain/value analysis, and fiscal performance.
Experience with professional practice development, fiscal planning, resource allocation.
Experience building effective multidisciplinary teams and developing positive work relationships with a diverse group of professionals.
Experience working in an organization of size and complexity comparable to Women and Infants Hospital.
Labor relations experience strongly recommended.
Excellent written, verbal communication and interpersonal skills.
Strong interpersonal and leadership skills.
Strong business acumen and leadership ability.
Strong analytical and creative problem-solving skills.
Results oriented strategic thinker.
Care New England Health System (CNE)
and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.