Receptionist jobs at Carlton Senior Living

Job Details Entry Newport Beach, CA Part Time $23.37 - $23.37 Hourly None Day Admin - ClericalDescription Responsible for but not limited to serving as an information and reservation center to members and guests, assisting members with reciprocal arrangements, guest and temporary cards, may set-up and work Club events and is the main person of contact at the Club Desk. The Club Receptionist responds to a wide variety of member requests for recreation, special arrangements or services by accurately assessing the needs and making arrangements or providing recommendations. Up-sells the services, amenities and restaurants at the property. Resolves member concerns and provides professional service to gain high level of member confidence and satisfaction. Enters information into computer system, handles rental transactions and sets appointments for Dry Bar clients. Seeks opportunities to maximize revenue by keeping up to date on all Club Events, promotes Events and activities and solicits reservations from Members to attend them. Duties & Responsibilities Primary Responsibilities/Essential Functions: Welcomes members by greeting them (in-person or by phone) in an enthusiastic and professional manner, answering questions and responding to requests. Gathers, summarizes, and provides information to members about the property and the surrounding area amenities, including special events and activities. Fulfills unusual requests, such as searching for hard-to-find items and arranging for unique services within Club policies and guidelines. Makes dining and other reservations for members. Issues recreation equipment such as paddle boards, kayaks, Duffy boats, sailboat, etc. Applies correct charges to member accounts and keeps track of all equipment. Maintains knowledge about Club and Resort activities and events. Directs members to rooms and facilities by personally escorting and or showing locations on a hotel map. Calls Recreation Team, Bell person or other hotel staff to assist Members and Guests as needed. Effectively deals with internal and external customers, some of whom may require a high level of patience, tact and diplomacy to defuse anger. Collects accurate information and resolves conflicts. Keeps immediate supervisor promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Communicates with other departments to fulfill member needs. Performs all member accounting functions according to Club procedure to ensure all member charges are completed and accurate. Collects related revenue by entering services and charges, computing bills and obtaining payments. Runs all necessary reports and balances paperwork. Resolves member complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Notifies management of any problems resulting from member complaints, intoxication or disruptive behavior. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team Members will be trained in the proper use and care of assigned PPE if applicable. The Club provides the required PPE. Team Member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with Club's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Other Responsibilities/Supportive Functions: Stays up to-date on all Club events and Resort events and or internal activities. May use internal issued radios for communicating as needed. Reviews all information regarding member arrivals, VIPs, and daily functions and events to anticipate inquiries and provide prompt assistance and accurate information. Maintains knowledge about property including type and range of room types, amenities, restaurants, overall facilities and property amenities. May be required to transport props and decorations between storage areas and to do large set-ups at events as needed and or required. Improves job knowledge by attending training sessions as instructed. Remains aware of member satisfaction scores and works toward increasing overall member satisfaction. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Qualifications Qualifications (relevant experience, education and training): High school diploma or general education degree (GED), or equivalent combination of education and experience. One year of guest relations, front desk or other related experience required. Requires ability to serve needs of members through use of the phone, computer and face-to-face. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of member satisfaction. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires computer skills to enter data, read, and interpret information. Must be able to conduct Internet searches to obtain information or book reservations. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult member, during busy activity periods or in an emergency. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with members. Proficiency in another language a plus. Able to work independently with minimal guidance and as part of a team. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Completes all required training as scheduled. Must maintain a clean appearance and professional demeanor.

Live. Work. Explore. as a part of our Lodging team at the Oasis at Death Valley! The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs. We're hiring a Telephone Operator to Live. Work. Explore. in Death Valley National Park! Job Summary:As the Telephone Operator you'll manage our telephone and radio systems to keep operations running smoothly and ensure guest security. You'll be the friendly voice answering calls, providing information, coordinating emergency responses, and maintaining accurate records to support our hotel and park services. If you're detail-oriented, enjoy multitasking, and want to play a key role in guest satisfaction and safety, we'd love to hear from you! The Details:Position Type: Full-time Year-round Start Dates: As soon as possible on next available check in date (approximately three weeks) Pay: $17.10/hr.Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why the Oasis at Death Valley?Death Valley National Park is in the northern Mojave Desert in California and is the largest National Park outside of Alaska. With incredibly diverse ecosystems, sand dunes, mountains, and America's lowest elevations, Death Valley is an incredible place to call home. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. Life at the Oasis: * Employee housing (dormitory-style or RV site) * Free breakfast and lunch with $4 dinners in the employee dining room (cafeteria-style) * Free on-site laundry facility, Wi-Fi (limited bandwidth) * A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities * Meet people of all ages from all over the country and world! Benefits: * Medical, Dental, Vision * Paid Time Off and Holidays * Disability Insurance * 401k with match * Life and AD&D Insurance * Employee Assistance Program * Wellness Programs * Learning and Development Program Perks: * Free Death Valley National Park pass * Free access to pool, golf course, rec center, gym and sports court * Retail, Lodging and Travel Discounts * Planned employee trips and activities * $350 Referral Bonus Program * The adventure of a lifetime! Responsibilities * Operates communication systems, such as telephone, switchboard, two-way radio and paging system. * Answers incoming calls, greets callers, transfers calls and takes messages as necessary. * Monitors alarm systems in order to ensure that secure conditions are maintained. * Routes emergency calls appropriately. * Contacts security staff members when necessary. * Provides callers and guests with hotel and park information. * Enters guest information into phone computer system and keeps accurate records regarding phone restrictions and guest wake-up calls. * Responsible for mail/packages for guests and employees. * Works closely with front desk, housekeeping and maintenance to ensure guest satisfaction and accurate record keeping. * All other duties as assigned. Qualifications * At least six (6) month experience as a telephone switchboard operator or answering a multi-line telephone. * Excellent customer service and verbal communication skills. * Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone. * Must have clerical aptitude, accuracy and attention to detail. Physical Demands * Ability to work siting for extended periods of time and must have the endurance to function in a fast-paced and high-stress environment. * Must have the manual dexterity to work busy consoles and PCs. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Essential Duties And Responsibilities Other duties may be assigned. Reports to the publications director for management of the publication's operations. Assists in meeting the various students' needs. Organizes and maintains file system and files correspondence and other records. Coordinates and arranges meetings, prepares agendas, reserves facilities, and schedules catering. Participates in the publication's annual budget preparations. Orders and maintains supplies and arranges for equipment maintenance. Tracks program monthly spending and maintains monthly budget spreadsheet, submitting to the department chair for review. Maintains financial records: requisitions for checks and cash advances, student payments (for travel expenses, events, etc.), reimbursements, credit card statements, and reconciliation of cash advances. Liaises with third-party vendors as needed. Provides general oversight for publications student workers, coordinating student worker time with faculty and publication needs. Coordinates publications travel for conferences, collecting travel documents, releases, and payments from students, booking airfares with the university travel agent, hotel accommodations, meal stipends, etc. Coordinates pre-trip meetings and agendas, briefing students on travel itineraries. Completes Student Worker Authorizations or new hire packets for students on the publications staff who receive a stipend for their work, scanning these documents and sending to the publications director and bringing hard copies to the department chair for final approval. Manages an up-to-date live budget spreadsheet, accessible to the publications director and department chair, reflecting these expenditures. Coordinates the monthly time log spreadsheet for students and manages the master publication staff roster with up-to-date information (i.e., student ID numbers, positions on staff, permanent addresses, contact information, etc.), updating their personnel files. Handle the advertising accounts for the campus publications, work with the advertising manager to maintain the advertising schedule, secure advertising vendors, and invoice vendors for advertising placed in the publications. Schedules publications events (guest speakers, promotional events, publication distribution events, workshops, meetings, banquets, etc.) with the Office of Conferences & Events in a timely manner. Liaises with other departments on campus and distributes materials as requested (i.e. publication photos, videos or PDFs for Marketing & Communication, publications, archived photos for departments and offices). Schedule and manage photography with university colleges, schools, departments, and athletics for campus publications as needed. Organize the program schedule of publication dates, meetings, travel, and events. Sends out information about the publications to prospective students (i.e., email blasts, scholarship and publication staff applications). In conjunction with department efforts, Maintains a database of recruiting efforts with prospective students (i.e., inquiries, applicants, accepted, enrolled). Assists with the coordination of meetings, events, and digital updates for the Public Relations Student Society of America and Lancer Public Relations.

NorthStar Memorial Group is seeking a receptionist at Chapel of Chimes-Oakland. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction. Responsibilities Answer phone calls and direct them to the appropriate person Assist in answering customer questions and resolving any issues Collect, sort, distribute, and prepare mail and schedule courier deliveries Greet visitors and direct them to the appropriate location Provide information about location such as departments, offices, employees, and services offered Qualifications High School Diploma or equivalent education 6+ months of customer service or receptionist experience Basic computer skills, MS Word and Outlook Professional communication skills Compensation $21.00-$22.00/hr. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

Job Details Westlake Village, CA Part Time High School $18.00 - $19.00 Hourly MorningDescription North Ranch Country Club is hiring Receptionists for our new Athletic Center. We are a busy club with an amazing membership and are looking for candidates who have great customer service skills. PART TIME: Primarily Saturday and Sunday mornings from 5:45 am - 2:15 pm. Hours are subject to change . Job Summary (Essential Functions) The Receptionist is responsible for answering incoming calls effectively, forwarding phone calls to other club extensions or voicemail boxes, or taking messages from callers. Greet members and guests who are visiting the club and assist members and guests. Job Tasks/Duties Answer the telephone; transfer calls to proper extensions; take messages for members and staff. Greet members and guests. Provide schedules and other club information to members and guests. Sort and distribute incoming mail. Collect and post outgoing mail, including overnight mail services. Arrange and maintain member charge records in alphabetical or numerical membership order. Maintain supplies of club information for members. Fulfill members' requests; for example, place phone calls and hold letters or packages. Perform general office work such as word processing, filing, and operating copy and fax machines. Work on special projects as assigned. Maintain supply inventories for the reception area. Report the presence of unauthorized visitors in or around club facilities. Perform other duties as required by the manager on duty. Accept meal and function reservations. Maintain daily reservations for spa, massage therapists, or tennis/pickleball courts. Enforce attire guidelines. Maintain member and guest records, including visits by guests and member charges. Assist with mailing monthly statements to members. Greet job applicants filling out applications. Control traffic flow in the lobby or reception area; turn on music in the lobby and reception area. Maintain the appearance of the reception area. Perform member-family relations responsibilities, including checking obituaries, preparing and sending thank-you letters, get-well cards, flowers, and birthday greeting cards. Manage a “lost and found” program. Assemble new member and catering packets. Job Knowledge, Core Competencies, and Expectations Excellent customer service skills and an open, courteous, and friendly personality are required. Excellent oral and written communication skills. Must have a working knowledge of using and programming multi-line telephone equipment, reservation systems, and club software programs. Must be able to enforce the rules and regulations of the athletic center facility and club. Must be able to type efficiently (at least 50 wpm), and use word processing, spreadsheet, and e-mail programs. Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks, and providing excellent member service. Knowledge and ability to perform required roles during emergency situations. Physical Demands and Work Environment Must be able to reach, bend, stoop, stand, and lift up to 40 pounds. Must be able to sit for prolonged periods of time. Moderate noise level in the work environment. Qualifications Education and/or Experience High School diploma or GED or higher. A minimum of two years in a resort, club or hospitality industry setting.

Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Looking for On-Call Concierge/Receptionist NOC Shift (11:30pm-7:30am, PM Shift (3:30pm-11:30pm and AM Shift 7:30am-3:30pm/9am-5pm) We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V JOB CODE: 1006284

Job Details Monterey, CA Full Time $20.75 - $21.88 Hourly AnyDescription JOB DESCRIPTION: The Front Desk Agent is responsible for greeting and registering hotel guest, settling guest accounts, insuring the overall comfort and well-being of our clients, all while providing four diamond service. THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE: • Greet guests in a friendly manner and follow check in procedures. • Handle incoming telephone calls and other guest communication in a discreet fashion. • Take payments and post accurately to guest accounts. • Follow set polices regarding cash handling. • Communicate with other departments in a friendly and professional manner. • Be aware of local attractions and restaurants and make recommendations to guests. • Accurately communicate with other shifts regarding issues arising from day to day operations. • Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. • Demonstrate complete knowledge at all times of: all hotel features/services, hours of operation, all room types, numbers, layout, décor, appointments and location, all room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status for any given day, and scheduled daily group activities. • Communicate services and amenities of the hotel to guests. • Assist with Concierge services. • Log all guest service requests and follow through to ensure requests are met. • Access the hotel property management system (Opera). • Complete additional duties as assigned by the Front Office Management. • Support safe work habits and contribute to a safe working environment at all times. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. The Ideal Candidate will: • Display a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality. • Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers. • Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. • Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by employees and guests alike. • Must be able to maintain confidentiality of information. • Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. • Have the ability to perform various physical tasks during the work shift; strong and quick problem-solving ability. • Have strong communication skills, written and verbal. • Possess excellent technical, conceptual, and financial skills. • Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs. SHIFT AVAILABILITY: 2PM - 10:30PM 2:45PM - 11:15PM ADDITIONAL RESPONSIBILITES: Knowledge of the entire hotel safety procedures to ensure the safety and security of our guests and employees. Qualifications EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS: High School Diploma or equivalent - Required REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: • Proficiency in using various computer software programs, Microsoft Work, Excel, Outlook, and PowerPoint, and general office equipment • Detail oriented and comfortable working in a fast-paced environment • Excellent time management and organizational skills PREVIOUS EXPERIENCED REQUIRED: Minimum two (2) years Hospitality experience preferred.

Job Details Entry Newport Beach, CA Part Time $21.00 - $21.00 Base+Commission/month Any RetailDescription Helps guests and members understand the benefits of a regular massage, skin care and other treatments offered. Book appointments and services for guests. Establish relationships with members and guests to grow and retain a client base. Connect guests with retail products that improve, enhance, and extend the positive impact of the services they receive. Commission is compensated. Duties and Responsibilities: Provide outstanding service to spa guests through greeting, guiding and providing information, appointment scheduling, directions, care and general aid to spa related circumstances. Confirm and schedule appointments via phone and email. Provide literature requests via email, facsimile or mail when requested. Ensure the highest quality of service to the Spa, aiding in gift certificate and retail sales, guest complaints and other duties and various tasks assigned by management. Present and sell spa boutique items and drive retail sales. Preform walk-through's in the relaxation area and straighten if necessary. Maintain cleanliness of Spa Reception area. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Maybe Scheduled in Bayfront Boutique. Assist in monthly inventory counts. Qualifications Previous front desk and/or reception in a Spa setting preferred. Retail and Customer Service experience required. Knowledge of Spa Services and Spa retail products desired. Ability to promote, describe and sell accordingly. All team members must maintain a neat, clean and well-groomed appearance per the company standards. Must be able to speak, read and write English. Must have excellent verbal and written communications skills and be able to read and write to facilitate the communication process. Possess professional and pleasant phone etiquette. Must possess and have basic computer skills. Ability to solve problems and make rational decisions. Knowledge of front desk duties is well-organized; able to handle simultaneous, varied tasks. Pro-active awareness, sound judgment, common sense and conflict resolving skills. Assertive with an outgoing and welcoming personality. Physical Demands: Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to lift up to 25lbs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to push and pull carts and equipment weighing up to 250lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other team members. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Other: Due to the fluctuation in business levels in the hospitality industry, team members may be required to work varying schedules to reflect the business needs. The Balboa Bay Resort and Club is an equal opportunity and E-Verify employer. #ZR

Join the Legacy at The Hollywood Roosevelt Since 1927, The Hollywood Roosevelt has been more than a hotel. It is where film legends stayed after the first Academy Awards, where Marilyn Monroe lived for two years, and where the golden age of Hollywood left its mark in every corner. Today, we continue that story, welcoming guests from around the world who want to experience the glamour and energy of Hollywood. We are looking for a Front Desk Agent at The Hollywood Roosevelt who brings the highest level of customer service, professionalism, and a passion for hospitality. The ideal candidate will ensure that every guest receives a warm welcome, prompt assistance, and a seamless experience throughout their stay. What you will do This position is cross trained to perform both Front Desk and PBX duties as business needs require. The role ensures all guest interactions reflect The Hollywood Roosevelt's standard of excellence, style, and professionalism-creating a welcoming and memorable experience for every guest. Responsibilities include assisting with check-ins and check-outs, managing guest inquiries and reservations, processing payments accurately, maintaining effective communication with all departments, and ensuring all guest requests are addressed promptly. This role requires upholding hotel policies and service standards, ensuring the work areas remain organized and presentable, and protecting guest confidentiality. What we are looking for We are looking for a service-driven and detail-oriented individual who thrives in a fast-paced hospitality environment. The ideal candidate is professional and passionate about creating memorable guest experiences. They should have strong communication and multitasking skills, a warm and engaging personality, and the ability to remain calm and courteous under pressure. Experience in hotel Front Desk or PBX operations and familiarity with OPERA PMS and Micros POS is preferred. Why the Hollywood Roosevelt At The Roosevelt, you will not just be working in hospitality. You will be leading strategy at a hotel that is both a living landmark and a modern destination. Here, history and innovation come together in a way you will not find anywhere else. As part of our team, you'll be joining a passionate group of professionals dedicated to delivering exceptional guest experiences in an inspiring and dynamic environment. If you believe you bring the skills, professionalism, and passion to uphold our standard of service, we encourage you to apply and become part of our story.

Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. Duties and Responsibilities: Provides 5-star customer service to all employees and visitors (in all forms of communication). Answers incoming telephone calls and routes callers to the person who can best assist them. Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA). Logs visitors into the registration system. Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. Issues facility access cards to employees. Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. Prioritizes calls and escalates customer service issues to the proper chain of command. Takes initiative to ensure the company phone and speed dial lists are current. Responsible for training a back-up and providing guidance on policies and procedures. Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate. Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. Builds professional relationships with customers and other teams. Maintains the reception area in a neat and orderly fashion to include visitor reading materials. Service and replenish the barista, pantry, conference, kitchen, or meeting areas. Will perform meeting room and conference room set-ups. Monitors the level of office supplies on the floor, and replenishes and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Maintains professionalism and composure when interacting with all callers/visitors. Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed. Proactively seeks out additional work during downtime. Competencies: Driven by client satisfaction Strong integrity, solid business ethics Excellent communication skills Expert in customer service skills, professional attitude, and appearance Good organizational skills Ability to maintain confidentiality Strong attention to detail Strong aptitude in effectively managing time and on-going tasks Results-oriented Works well with people both internal (SPS) and external (assigned client) Fast learner Good at following instructions and handling change and/or adverse situations in customer service environments Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience. Ability to work assigned work hours determined by the manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal English communication skills. A strong task-driven personality driven by customer satisfaction. Ability to multi-task and prioritize tasks, assignments, and customer needs. Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$22-$24 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. Duties and Responsibilities: Provides 5-star customer service to all employees and visitors (in all forms of communication). Answers incoming telephone calls and routes callers to the person who can best assist them. Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA). Logs visitors into the registration system. Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. Issues facility access cards to employees. Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. Prioritizes calls and escalates customer service issues to the proper chain of command. Takes initiative to ensure the company phone and speed dial lists are current. Responsible for training a back-up and providing guidance on policies and procedures. Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate. Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. Builds professional relationships with customers and other teams. Maintains the reception area in a neat and orderly fashion to include visitor reading materials. Service and replenish the barista, pantry, conference, kitchen, or meeting areas. Will perform meeting room and conference room set-ups. Monitors the level of office supplies on the floor, and replenishes and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Maintains professionalism and composure when interacting with all callers/visitors. Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed. Proactively seeks out additional work during downtime. Competencies: Driven by client satisfaction Strong integrity, solid business ethics Excellent communication skills Expert in customer service skills, professional attitude, and appearance Good organizational skills Ability to maintain confidentiality Strong attention to detail Strong aptitude in effectively managing time and on-going tasks Results-oriented Works well with people both internal (SPS) and external (assigned client) Fast learner Good at following instructions and handling change and/or adverse situations in customer service environments Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience. Ability to work assigned work hours determined by the manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal English communication skills. A strong task-driven personality driven by customer satisfaction. Ability to multi-task and prioritize tasks, assignments, and customer needs. Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$22-$24 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. Duties and Responsibilities: Provides 5-star customer service to all employees and visitors (in all forms of communication). Answers incoming telephone calls and routes callers to the person who can best assist them. Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA). Logs visitors into the registration system. Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. Issues facility access cards to employees. Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. Prioritizes calls and escalates customer service issues to the proper chain of command. Takes initiative to ensure the company phone and speed dial lists are current. Responsible for training a back-up and providing guidance on policies and procedures. Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate. Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. Builds professional relationships with customers and other teams. Maintains the reception area in a neat and orderly fashion to include visitor reading materials. Service and replenish the barista, pantry, conference, kitchen, or meeting areas. Will perform meeting room and conference room set-ups. Monitors the level of office supplies on the floor, and replenishes and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Maintains professionalism and composure when interacting with all callers/visitors. Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed. Proactively seeks out additional work during downtime. Competencies: Driven by client satisfaction Strong integrity, solid business ethics Excellent communication skills Expert in customer service skills, professional attitude, and appearance Good organizational skills Ability to maintain confidentiality Strong attention to detail Strong aptitude in effectively managing time and on-going tasks Results-oriented Works well with people both internal (SPS) and external (assigned client) Fast learner Good at following instructions and handling change and/or adverse situations in customer service environments Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience. Ability to work assigned work hours determined by the manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal English communication skills. A strong task-driven personality driven by customer satisfaction. Ability to multi-task and prioritize tasks, assignments, and customer needs. Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$23.50-$25.50 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. Duties and Responsibilities: Provides 5-star customer service to all employees and visitors (in all forms of communication). Answers incoming telephone calls and routes callers to the person who can best assist them. Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA). Logs visitors into the registration system. Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. Issues facility access cards to employees. Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. Prioritizes calls and escalates customer service issues to the proper chain of command. Takes initiative to ensure the company phone and speed dial lists are current. Responsible for training a back-up and providing guidance on policies and procedures. Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate. Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. Builds professional relationships with customers and other teams. Maintains the reception area in a neat and orderly fashion to include visitor reading materials. Service and replenish the barista, pantry, conference, kitchen, or meeting areas. Will perform meeting room and conference room set-ups. Monitors the level of office supplies on the floor, and replenishes and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Maintains professionalism and composure when interacting with all callers/visitors. Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed. Proactively seeks out additional work during downtime. Competencies: Driven by client satisfaction Strong integrity, solid business ethics Excellent communication skills Expert in customer service skills, professional attitude, and appearance Good organizational skills Ability to maintain confidentiality Strong attention to detail Strong aptitude in effectively managing time and on-going tasks Results-oriented Works well with people both internal (SPS) and external (assigned client) Fast learner Good at following instructions and handling change and/or adverse situations in customer service environments Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience. Ability to work assigned work hours determined by the manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal English communication skills. A strong task-driven personality driven by customer satisfaction. Ability to multi-task and prioritize tasks, assignments, and customer needs. Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$23.50-$25.50 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] This is a part-time position with a pay rate of $20.00 to $22.00 per hour. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Must have at least 3 years of experience in Concierge or Front Desk, or 2 years of Hospitality experience. Must have computer skills, must have worked in a team environment, and be able to multitask and be reliable. APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, this position pays $20.00 to $22.00 per hour. Historically, it pays $20-$21 per hour at multiple locations and shifts.

[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] These are part-time positions with a pay rate of $21.00 per hour. The total hourly compensation for this position is $24.85 per hour, which includes a $3.85 per hour quarterly contribution from the San Francisco City Option (Medical Reimbursement Program) program. NFC Amenity Management will ensure that all eligible associates are properly enrolled in the program and will receive the full $3.85 for every hour worked, in accordance with San Francisco s Health Care Security Ordinance. Quarterly contribution applies to employees who average at least 8 hours worked weekly, after 90 days of active employment. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. APPLY HERE- ******************************************************************************************************************* We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the pay is $21.00 per hour for all employees; and $24.85 for employees who qualify for the San Francisco City Medical Reimbursement Program. Historically, this position pays between $20.00 and $21.00 per hour for all employees.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. "Pay Rate $32.94" Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. POSITION OVERVIEW The Front Office Agent serves as the first point of contact for guests. This role involves handling check-ins and check-outs, managing reservations, and providing information and assistance to ensure a positive guest experience. The Front Office Agent plays a key role in creating a welcoming environment and ensuring a positive guest experience. This position is also responsible for managing incoming and outgoing calls and is essential in maintaining effective communication within the hotel, ensuring that guests have a seamless and enjoyable experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Check-in and check-out hotel guests in a confident, professional, and friendly manner, ensuring a smooth and efficient experience. * Address guest inquiries, requests, and complaints promptly and professionally, ensuring high levels of guest satisfaction. * Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day or night. * Manage payments, including cash, credit card transactions, and room charges. * Complete all items as listed on shift checklists. * Maintain accurate records of guest information, room assignments, and billing. * Complete all items as listed on shift checklists. * Follow proper cash handling procedures. * Work closely with housekeeping, maintenance, and other departments to fulfill guest needs and ensure smooth operations. * Maintain familiarity with hotel management software and basic computer skills. * Knowledgeable of hotel fire, emergency, and safety procedures. * Respond to all incoming calls promptly and courteously, directing them to the appropriate departments or individuals. * Assist guests with various requests, such as room service orders, wake-up calls, or information inquiries, and ensure their needs are met. * Take accurate messages for guests or staff members and ensure they are delivered promptly. * Screen calls to identify the nature of the inquiry and transfer them to the correct department or person. * Handle emergency calls calmly and efficiently, following the hotel's procedures to ensure guest and staff safety. * Maintain accurate logs of incoming and outgoing calls, messages, and any guest complaints or requests. * Provide guests with information about the hotel's services, amenities, and local attractions. * Communicate guest requests and information to relevant departments, such as housekeeping, maintenance, or room service. QUALIFICATIONS & SKILLS REQUIRED: * Previous hotel experience. * Ability to satisfactorily communicate in English (speak, read, write). * Ability to accurately compute and manipulate mathematical calculations. * Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness. * Computer knowledge in Windows environment as well as proficiency in the property management system. * Ability to handle multiple calls and tasks simultaneously in a fast-paced environment. * Excellent verbal communication skills, with a clear and pleasant speaking voice. * Ability to work a variety of varying schedules including early mornings, late nights, overnights, weekends, and holidays. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment. * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $25.00 - $27.00 Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Full-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description 17.50 - 18.50