Casino attendant vs banquet houseman

Differences between casino attendant and banquet houseman duties and responsibilities

Casino attendant example responsibilities.

• Manage VIP's with personal requirements and assist in their room set up and hospitality experience.
• Check and maintain the cleanliness of the service bar and make sure that all stocks are properly taken care of.
• Keep records on individual pet, including daily observations and information activities perform, meals sever, and medication administer.
• Answer basic customer questions concerning gaming machines base on basic understanding of payout and machine operations.

Banquet houseman example responsibilities.

• Manage and train new housemen's to hotel standards and regulations, all housemen duties and customer service skills.
• Create client contract templates, perform open/close house POS accounts (OnQ property management system).
• Collaborate with in-house banquet and bartending team on organizing and prioritizing work assignments and oversee the event support staff.
• Perform different duties, including bartending, cocktail serving, serving, working at the hostess stand, and bussing tables.
• Maintain cleanliness a hotel//set up event and maintain cleanliness
• Sustain a work environment of cleanliness and organization.
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