Casino shift manager vs surveillance manager

Differences between casino shift manager and surveillance manager duties and responsibilities

Casino shift manager example responsibilities.

• Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
• Ensure inventory control protocols and guidelines are adhered to including recording invoices and inventory into the POS system
• Provide continual leadership and guidance to production supervisors for the purpose of increasing their effectiveness and establishing good working relationships.
• Work with guests to ensure their visits are pleasurable and enjoyable.

Surveillance manager example responsibilities.

• Develop and manage SAS and SQL programs to monitor hepatitis surveillance data quality.
• Maintain knowledge of all poker rules and TDA rules.
• Install, configure, and administration of CCTV system.
• Operate, maintain, and document CCTV equipment in the surveillance department.
• Develop and maintain a facebook site to drive traffic to the poker room using photos, creative ads and posts.
• Provide oversight for gaming and financial operations.
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