Cast member vs customer service attendant

Differences between cast member and customer service attendant duties and responsibilities

Cast member example responsibilities.

• Lead the team by exemplify reliability through punctuality and personal integrity.
• Ring up guest, while upselling and ensuring the business operates efficiently and profitably.
• Promote to transportation organizer, insuring rapid & continuous bus transportation between home resorts & parks.
• Meet sales expectations through loyalty card sales, suggestive selling, upselling, merchandising, and sampling.
• Fast learner and adaptable when rotate to other areas such as the theme parks and other hotel resorts.
• Train in several locations, the use of POS systems, and handle cash with little to no managerial supervisor
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Customer service attendant example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Assess customer orders for accuracy, cleanliness and organization of customer area.
• Assist in cashiering and point of sale (POS) system procedures during busy hours.
• Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
• Carry and unload groceries accordingly.
• Bag groceries and organize inventory displays.
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