Case Manager III-ADS
Case manager job at Catholic Charities Of The Archdiocese Of St Paul And Minneapolis
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Case Manager III
Aging & Disability Services - Disability Waiver Team
Elliot Park/Hybrid
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
SALARY RANGE: $53,000 - $58,000/year
WHO ARE WE LOOKING FOR:
A passionate and detail oriented human services professional who is:
Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Self-motivated and able to work in a fast-paced, team-oriented organization,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Committed to good self-care, healthy boundaries, work/life integration priorities
JOB SUMMARY: Catholic Charities is seeking a self-motivated leader who is dedicated and detail-orientated, compassionate, trauma-informed, and culturally aware to serve as a Case Manager III in our Aging and Disability Services.
This position works directly with assigned clients to develop the client's service plan, including the intake and annual assessment of clients' needs, available community partners and resources, and applicable Catholic Charities services. They will adhere to case documentation requirements and works directly with clients to support client success, and track client progress and adjusts service plan, as necessary.
They will serve as an advocate for the client, and maintain complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. They will provide\ education related to services and challenges to the community.
ESSENTIAL FUNCTIONS:
Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
Consults cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
Mentors other Case Managers within program.
May transport clients dependent on program guidelines and needs.
Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
Bachelor's or master's degree in social work, Psychology, Sociology, Human Services, or related field preferred.
Or a bachelor's degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
Additional training, education, or licensure may be required per program need.
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
Must have a valid driver's license and proof of current insurance coverage if transporting clients.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
CPR
Yes
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 5/24/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplySocial Worker I - Team Lead
Case manager job at Catholic Charities Of The Archdiocese Of St Paul And Minneapolis
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Social Worker I - Team Lead
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
WAGE RANGE: $56,000 - $65,000 annually
WHO ARE WE LOOKING FOR:
A passionate and detail oriented human services professional who is:
Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Self-motivated and able to work in a fast-paced, team-oriented organization,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Committed to good self-care, healthy boundaries, work/life integration priorities
JOB SUMMARY: Catholic Charities is seeking a self-motivated leader who is compassionate, trauma-informed, and culturally aware to serve as a Team Lead on its Medica team.
They will work respectfully with children, adolescents, persons in poverty, and people of diverse racial and cultural backgrounds.
They are responsible for case management services, short-term counseling, and assisting clients with access to supportive services, and helping clients set goals for themselves and their families. They will provide ongoing aftercare to clients and their families.
They will provide comprehensive counseling to clients of Catholic Charities per program needs and must be able to work effectively with clients with complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
They may conduct support/education groups.
ESSENTIAL FUNCTIONS:
Provide intake and comprehensive case management services including:
Intake, interview and assessment
Goal setting
Information and referral services
Individualized client case management plan
Provide assessment services and short-term counseling, skill building techniques, and aftercare to individuals, couples and families.
Provide client services in a variety of outreach sites in the community and division facilities as assigned. Conduct support/education groups as needed.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
May provide behavioral management support and consultation to collateral sources and coordinate joint efforts to address needs or problems of the client population being served.
Make appropriate referrals and provide comprehensive decision-making counseling to help ensure client's needs are being met.
Develop cooperative working relationships with communities including schools, parishes, and other professionals on behalf of the clients we serve. Work collaboratively with outside agencies to provide behavior management support and consultation.
In addition to the above, the team lead will also:
Carry a caseload of clients per direction of supervisor
Complete one or two chart reviews per staff person per month at the direction of the supervisor
Establish regularly scheduled times in the work week where staff can call, email, instant message or meet in person to discuss client cases or ask questions
Assist supervisor with the training of new Social Workers on their team, including shadowing and being shadowed on home visits with the new Social Worker, training new Social Workers on how to complete paperwork, and answering questions as they arise from new staff
Facilitate or assist with the facilitation of team meetings at supervisor's request
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE:
Must be in good standing and meeting all performance expectations of the Social Worker I role.
Current MN Social Work License (LSW/LGSW/LISW/LICSW)
One (1) year of broad-based clinical experience preferred.
One (1) year of management experience, including supervisory experience preferred
Experience in individual, family, and group counseling preferred.
One year of experience as a case manager/care coordinator, preferably in health plan care coordination or county waiver case management
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
CPR/First Aid Certification required.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
Catholic Charities is an equal opportunity employer.
Updated: 4/4/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyClient Advocate II
Case manager job at Catholic Charities Of The Archdiocese Of St Paul And Minneapolis
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
SHELTER ADVOCATE II
Higher Ground - Minneapolis
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $19.00-$21/hour
JOB SUMMARY: Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as a Shelter Advocate II at our Higher Ground - Minneapolis location.
Under general supervision, the Shelter Advocate provides direct support to individuals experiencing homelessness in a safe, low-barrier, housing-focused environment. Staff build positive relationships with clients, respond to immediate needs, connect clients to resources such as housing, employment, and healthcare, and intervene in crisis situations using trauma-informed and de-escalation practices. Staff ensure the facility remains safe, welcoming, and organized, while upholding program policies in a respectful and consistent manner.
ESSENTIAL FUNCTIONS:
Client Engagement & Support
Provide compassionate, client-centered support by listening, problem-solving, and assisting with daily needs.
Offer referrals and guidance related to housing, employment, benefits, recovery, and healthcare.
Encourage clients toward next steps in their housing plan while respecting client choice and dignity.
Safety & Crisis Response
Maintain a safe and welcoming environment by monitoring common areas, completing safety rounds, and addressing concerns.
Respond to crises and incidents using de-escalation and conflict resolution skills.
Administer Narcan and other harm-reduction interventions as required.
Complete and submit incident reports related to chemical use, threats, safety concerns, or program rule violations.
Serve as a Mandated Reporter and follow all reporting requirements.
Operations & Documentation
Accurately collect, enter, and manage client data in the system of record.
Complete client intakes, enrollments, and exits in accordance with program requirements.
Enforce shelter and drop-in center rules and policies fairly and consistently, balancing accountability with empathy.
Assist with daily operations including client check-in, belongings storage, laundry, meal service (drop-in center), and ensuring facility cleanliness.
Check clients' belongings for prohibited items at entry to support safety.
Collaboration & Professional Development
Work closely with supervisors, case managers, and community partners to support client housing goals.
Participate in team meetings, trainings, and mentorship to strengthen shelter practices.
Contribute to program development and quality improvement efforts as assigned.
Other duties as assigned
MINIMUM QUALIFICATIONS:
Must be 21 years of age and successfully pass a criminal and Department of Human Services background check.
High School Diploma or equivalent required.
Prior experience in a Shelter or Drop-In Center a plus.
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Strong interpersonal and communication skills.
Ability to remain calm, professional, and empathetic under pressure.
Flexibility to respond to changing needs in a fast-paced environment.
Basic computer proficiency, including familiarity with Windows-based programs.
JOB CLASSIFICATION: Full-Time; Regular; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
Yes
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 09/25/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyMental Health Case Manager
Case manager job at Catholic Charities Of The Archdiocese Of St Paul And Minneapolis
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Mental Health Case Manager
Higher Ground - St Paul
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $27.00 - 30.00/hourly
JOB SUMMARY
The Mental Health Case Manager will be embedded in one of Catholic Charities' permanent supportive housing program and will be assigned to manage a case load of clients with mental health needs. The Mental Health Case Manager will report to the Program Manager with oversight from the Director of Behavioral Health. The practitioner will provide services that are rehabilitative and enable the client to develop and enhance psychiatric stability, personal and emotional adjustment, social competencies, community skills and independent living skills. The practitioner will support the client in strengthening skill areas needed according to their treatment plan. Catholic Charities provides services to clients in Hennepin or Ramsey County.
ESSENTIAL FUNCTIONS
Conduct individual assessments, assessing functional strengths, resources and needs.
Develop individualized, person-centered, trauma informed community support plans.
Implement interventions identified in support plan, support client with referrals to external providers, maintain connection with external providers and provide case coordination support.
Develop therapeutic relationship with team and client. Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. Ensure confidentiality of all records and interactions.
Coordinate services both internally and externally including county case manager, family/guardian of client, work personnel, medical personnel, etc.
Attend supervision, case consultation meetings and participate in team-based decisions regarding all clients and services.
Maintain client files, update client files, update treatment plans a minimum of once every six months and do all required documentation as specified in DHS guidelines, utilizing professional writing skills.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
Provide case management to support housing retention, including supporting timely rent payment, renewal of benefits, maintaining a habitable housing unit, etc.
May transport clients
Other duties as assigned.
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 01/2025.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Client Advocate II
Case manager job at Catholic Charities Of The Archdiocese Of St Paul And Minneapolis
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
SHELTER ADVOCATE II
Higher Ground - Minneapolis
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $19.00-$21/hour
JOB SUMMARY:
Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as a Shelter Advocate II at our Higher Ground - Minneapolis location.
Under general supervision, the Shelter Advocate provides direct support to individuals experiencing homelessness in a safe, low-barrier, housing-focused environment. Staff build positive relationships with clients, respond to immediate needs, connect clients to resources such as housing, employment, and healthcare, and intervene in crisis situations using trauma-informed and de-escalation practices. Staff ensure the facility remains safe, welcoming, and organized, while upholding program policies in a respectful and consistent manner.
ESSENTIAL FUNCTIONS:
Client Engagement & Support
Provide compassionate, client-centered support by listening, problem-solving, and assisting with daily needs.
Offer referrals and guidance related to housing, employment, benefits, recovery, and healthcare.
Encourage clients toward next steps in their housing plan while respecting client choice and dignity.
Safety & Crisis Response
Maintain a safe and welcoming environment by monitoring common areas, completing safety rounds, and addressing concerns.
Respond to crises and incidents using de-escalation and conflict resolution skills.
Administer Narcan and other harm-reduction interventions as required.
Complete and submit incident reports related to chemical use, threats, safety concerns, or program rule violations.
Serve as a Mandated Reporter and follow all reporting requirements.
Operations & Documentation
Accurately collect, enter, and manage client data in the system of record.
Complete client intakes, enrollments, and exits in accordance with program requirements.
Enforce shelter and drop-in center rules and policies fairly and consistently, balancing accountability with empathy.
Assist with daily operations including client check-in, belongings storage, laundry, meal service (drop-in center), and ensuring facility cleanliness.
Check clients' belongings for prohibited items at entry to support safety.
Collaboration & Professional Development
Work closely with supervisors, case managers, and community partners to support client housing goals.
Participate in team meetings, trainings, and mentorship to strengthen shelter practices.
Contribute to program development and quality improvement efforts as assigned.
Other duties as assigned
MINIMUM QUALIFICATIONS:
Must be 21 years of age and successfully pass a criminal and Department of Human Services background check.
High School Diploma or equivalent required.
Prior experience in a Shelter or Drop-In Center a plus.
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Strong interpersonal and communication skills.
Ability to remain calm, professional, and empathetic under pressure.
Flexibility to respond to changing needs in a fast-paced environment.
Basic computer proficiency, including familiarity with Windows-based programs.
JOB CLASSIFICATION: Full-Time; Regular; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
Yes
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 09/25/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Social Worker I - Team Lead
Case manager job at Catholic Charities Of The Archdiocese Of St Paul And Minneapolis
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Social Worker I - Team Lead
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
WAGE RANGE: $56,000 - $65,000 annually
WHO ARE WE LOOKING FOR:
A passionate and detail oriented human services professional who is:
Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Self-motivated and able to work in a fast-paced, team-oriented organization,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Committed to good self-care, healthy boundaries, work/life integration priorities
JOB SUMMARY:
Catholic Charities is seeking a self-motivated leader who is compassionate, trauma-informed, and culturally aware to serve as a Team Lead on its Medica team.
They will work respectfully with children, adolescents, persons in poverty, and people of diverse racial and cultural backgrounds.
They are responsible for case management services, short-term counseling, and assisting clients with access to supportive services, and helping clients set goals for themselves and their families. They will provide ongoing aftercare to clients and their families.
They will provide comprehensive counseling to clients of Catholic Charities per program needs and must be able to work effectively with clients with complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
They may conduct support/education groups.
ESSENTIAL FUNCTIONS:
Provide intake and comprehensive case management services including:
Intake, interview and assessment
Goal setting
Information and referral services
Individualized client case management plan
Provide assessment services and short-term counseling, skill building techniques, and aftercare to individuals, couples and families.
Provide client services in a variety of outreach sites in the community and division facilities as assigned. Conduct support/education groups as needed.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
May provide behavioral management support and consultation to collateral sources and coordinate joint efforts to address needs or problems of the client population being served.
Make appropriate referrals and provide comprehensive decision-making counseling to help ensure client's needs are being met.
Develop cooperative working relationships with communities including schools, parishes, and other professionals on behalf of the clients we serve. Work collaboratively with outside agencies to provide behavior management support and consultation.
In addition to the above, the team lead will also:
Carry a caseload of clients per direction of supervisor
Complete one or two chart reviews per staff person per month at the direction of the supervisor
Establish regularly scheduled times in the work week where staff can call, email, instant message or meet in person to discuss client cases or ask questions
Assist supervisor with the training of new Social Workers on their team, including shadowing and being shadowed on home visits with the new Social Worker, training new Social Workers on how to complete paperwork, and answering questions as they arise from new staff
Facilitate or assist with the facilitation of team meetings at supervisor's request
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE:
Must be in good standing and meeting all performance expectations of the Social Worker I role.
Current MN Social Work License (LSW/LGSW/LISW/LICSW)
One (1) year of broad-based clinical experience preferred.
One (1) year of management experience, including supervisory experience preferred
Experience in individual, family, and group counseling preferred.
One year of experience as a case manager/care coordinator, preferably in health plan care coordination or county waiver case management
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
CPR/First Aid Certification required.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
Catholic Charities is an equal opportunity employer.
Updated: 4/4/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.