**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 2d ago
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Philanthropy and Events Coordinator
St. Therese Home of New Hope 4.0
Saint Louis Park, MN jobs
Be part of the Saint Therese difference! We currently have a career opportunity for an experienced Philanthropy and Events Coordinator. We offer an excellent salary, a dynamic work environment and a comprehensive benefits package. This is a hybrid position, please see schedule below for specifics.
The Philanthropy and Events Coordinator is responsible for:
The Philanthropy and Events Coordinator is responsible for developing, organizing, and executing all aspects of Saint Therese's annual fundraising events and individual donor stewardship and retention activities. This position plays a key role in cultivating relationships with donors, engaging the community, and ensuring a positive philanthropic experience that supports the mission, vision, and core values of Saint Therese.
Schedule: Standard business hours (8:00am-4:30pm or 8:30am-5:00pm), typically Monday through Friday, however there will be occasional evenings and weekends, and increased on-site presence leading up to events ). Hybrid schedule will work 2-3 days in the office each week, the remaining days will work from home.
Qualifications:
Education: High School diploma or equivalent: prefer college degree.
Experience: 2+ years in event planning, fundraising or donor relations. Experience in nonprofit environment preferred.
Special Knowledge, Skills, and Abilities:
* Demonstrated success coordinating fundraising events and managing event logistics.
* Strong project management skills.
* Excellent written, verbal, and interpersonal communication skills.
* Strong professional writing skills and the ability to adapt writing style to specific audiences.
* Proficiency with Microsoft Office (Word, Excel, Outlook); experience with Canva, Constant Contact, or other marketing tools a plus.
* Ability to work independently, prioritize, think critically, and problem solve.
* Collaborative team player who shares ideas and contributes creatively.
* Strong organizational skills and attention to detail and consistency.
* Ability to multi-task and manage multiple projects at the same time.
* Understanding of fundamental fundraising principles and donor stewardship best practices.
* Must be able to complete work that is thorough, proofread and neat.
* Professional, courteous, and compassionate communication with donors, residents, families, and colleagues.
* Experience using donor database (Blackbaud NXT) preferred.
Benefits:
* Competitive wages with credit for experience
* Healthcare, dental, and vision for staff scheduled 60+ hours/pay period.
* Health Savings Account/Flexible Spending Account options
* Employer paid Basic Life Insurance for staff scheduled 60+ hours/pay period.
* Generous vacation plan, earned sick time, and paid disability leave.
* 403b with company match
* Tuition Discount Opportunities and Scholarships
* Employee Discount Program
* Pet Insurance
* Same Day Pay with UKG Wallet
* Opportunities for growth and career advancement
About Saint Therese:
Saint Therese is a faith-based, nonprofit company with 60 years of experience caring for those in need. We have a long and storied history of prioritizing the needs of both our residents and staff in order to allow them to live well. We take pride our person-centered approach of warmth and community in the continuum of care by embracing our values: Welcoming, Heartfelt Purpose, Do the Right Thing, Respect, Collaboration, Stewardship, and Fun.
We have four senior communities in Minnesota including Brooklyn Park, Corcoran, Shoreview, and Woodbury; a campus in Monroe, Michigan, and two location is Ohio: St. Mary of the Woods and Saint Therese Westlake. All communities are rich with thoughtful amenities and support. Our compassionate services also reach seniors living in the broader Twin Cities area through home care, outpatient therapies, and wellness programs.
Salary Range $45,000 - $55,000/annually depending on experience.
Saint Therese is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
IND123
$45k-55k yearly 60d+ ago
Outside Medical Sales Representative
Healthsource Chiropractic of Edina Crosstown 3.9
Minneapolis, MN jobs
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Bhakti Brain Health Clinic is looking for an Outside Sales professional to join our dynamic team! Were seeking a reliable, self-motivated team-player who is dedicated to generating new business opportunities, building strong relationships with clients, professional growth and service to others. The ideal candidate will have at least 2 years of outside sales experience. In this role you will be responsible for generating new business, outreach at trade shows, and promoting our products and services in the market. The successful candidate will have a passion for sales, a proved track record in outside sales, outstanding communication skills, and someone who is motivated to streamline processes for every aspect of the job. If this is you, then we should talk!
Responsibilities
Self-generated leads through cold calling, handing out fliers/brochures, door hangers and developing relationships. Ability to develop and maintain a steady stream of new prospects, sale projections & analysis.
Tabling at industry-specific conferences and gatherings.
Conduct product demonstrations to showcase our offerings to potential clients (Lunch and Learns, in clinic, and when doing outreach to new businesses).
Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Stay informed about industry trends and competitor activities to effectively position our products in the market.
Provide excellent communication to the customers and potential customers to ensure they understand the products, process and services needed.
Demonstrate a comprehensive understanding of insurance, waivers and fee for service requirements, our product offerings, and the related processes.
Work with current customers to gain new referrals.
Identify and build relationships with potential new referral partners.
Train referral partners ie: health coaches, etc., on our products, services, and website as needed.
Plan and make visits to referral partners and prospects on weekly basis
Submit weekly call reports on visits that include opportunities, complaints, and new product requests
Submit weekly expense reports with appropriate documentation
Address customer queries and concerns promptly
Maintain up-to-date knowledge about BBHC products and services
Business to Business sales: develop strategic relationships with local builders and commercial leads.
Develop Sales and market strategies to exceed the companys Sales objectives through the development and expansion of new markets and revenue streams
Foster a positive culture through clear leadership and open communication
Utilize internal tools and systems, to optimize processes and enhance productivity.
Qualifications
Proven experience in outside sales or retail sales, with a strong understanding of sales techniques.
Familiarity with Salesforce, High Level, or similar CRM software is preferred.
Excellent communication and interpersonal skills to build rapport with clients.
Strong business development skills with the ability to identify market opportunities.
Ability to conduct effective product demos that engage potential customers.
A proactive approach to cold calling and lead generation.
Strong organizational skills with the ability to manage multiple accounts simultaneously.
Join us as an Outside Sales Representative where you can leverage your skills in a rewarding environment that values growth, innovation, and customer satisfaction!
About Bhakti Brain Health Clinic
Our everyday work and interactions are rooted in our Core Values:
Cooperation
Our clinic is built on a belief that we all do better when we all do better (Paul Wellstone). This value embodies the deeper meaning of the word cooperation, the manifestation of an ongoing commitment to relationship and mutual support. At the core of this value is the vow to adhere to the idea that sometimes I give and sometimes I receive. The embodiment of this idea moves us all forward together. As John F. Kennedy stated, A rising tide lifts all boats.
Holistic
We hold a holistic perspective of the workplace - a culture embedded in a mesh work of interconnectedness and interdependence; there are aspects we are responsible
for
and ones we are responsible
to
. Our clinic culture recognizes each individual is a whole on-to themselves and at the same time a part of a larger whole, their department, their company, their community. We encourage, expect and support each individual to act with a sense of responsibility, empowerment, and both agency and connectedness in all they do.
Growth
We value personal and professional growth. Maya Angelou once stated, When we know better, we do better. We support each other to exemplify a growth mindset. As a clinic we demonstrate commitment to our, and our employees, growth. In doing so, each of us gives the best of who we are while we continue to learn and cultivate our own capacities and grow toward a personally and professionally rewarding career.
Openness & Being of Service
Our general response to clinic and colleague needs, issues, and concerns is, first and foremost, how can I help? We deeply value the act of being of service. This isnt an ideological value, it is a lived one each and every day. This act of service carries through to our clients and professional collaborations. We value openness, characterized by the word, yes, and the intention to consider all possibilities without preconceived notions
Job Types: Part-time, Contract
Pay: From $20.00 per hour plus bonus structure
Expected hours: 20 30 per week
Flexible work from home options available.
$20 hourly 10d ago
Logistics Technology Support Specialist
Midwest Veterinary Supply, Inc. 4.0
Lakeville, MN jobs
Midwest Veterinary Supply is seeking a full-time Logistics Technology Support Specialist for our Lakeville, Minnesota corporate office. This is a remote role, with the ability to spend up to 10% time traveling to our Distribution Center locations and onsite at our Lakeville Corporate location.
Job Summary :
The Logistics Technology Support Specialist will support distribution operations by assisting in the design, testing, and implementation of warehouse management system changes. Additionally, the Logistics Technology Support Specialist will analyze data and information from many sources to ensure visibility is provided to management in order to make quality business decisions. This role will provide problem resolution leveraging the Jira ticketing system.
Essential Job Functions :
Work with the System Developers, Logistics Management, and other members of the Warehouse Management System maintenance and upgrade team to generate test data and execute specific scenario requests and provide detailed feedback based on results and findings.
Apply analytic methods or tools to understand, predict, or control logistics operations or processes.
Confer with logistics management teams to determine ways to optimize service levels, maintain supply-chain efficiency, or minimize cost.
Provide guidance, support, training, and feedback to operations staff across all facilities relating to new projects, upgrades, and ongoing maintenance or development.
Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity.
Work with logistics management to identify areas of opportunity to reduce spending and benefit from volume-based discounts.
Work with other departments to gather and assemble relevant data for current projects.
Job Requirements & Qualifications :
Must be able to perform each essential function satisfactorily
A High School Diploma or equivalent (GED) required.
A minimum of two of years of experience in a distribution environment is desired
Ability to read, write and speak English
Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals
Basic computer skills, ability to operate a Windows-based computer and data entry
Good listening and verbal communication skills to include the ability to demonstrate diplomacy and professionalism
Strong organizational skills
Ability to work well with others and independently
The ability make quick decisions based on sound business logic
Ability to work with Corporate office to achieve mutual goals
Ability to remain flexible and open minded
Cognos version 10.2 or greater is beneficial
Strong written and verbal communication skills
Strong organizational skills and the ability to multitask
Must be self-motivated and able to work independently
Strong customer service skills
Mental & Physical Demands :
Attention to detail to assure accuracy
Regular interaction with people, team-player
Daily deadlines may result in a fast pace of work
Potential for stress related to typical problem resolution processes
Acceptant of constructive criticism and feedback
Continuous use of hands for writing and computer keyboard
Vision: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Use of a telephone - listening and speaking
Ability to work at a desk throughout the day
Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change job duties and responsibilities as the need arises .
Equipment Used :
Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax and copier.
Work Environment :
This is a remote position. Work is typically performed in an office environment Monday through Friday. Working more than 40 hours per workweek may be required. Travel may be necessary during project planning, implementation, and post go-live phases.
Salary/Benefits :
We offer competitive pay and a comprehensive benefits package including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO). Our work environment is business casual and we like to have fun with weekly relaxed dress days, monthly breakfasts and birthday celebrations, and regular events like holiday contests, cookouts, and employee appreciation celebrations.
About Us :
Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961. Our products are distributed from eight branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day. MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices.
Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation. To view applicable employment notices, please click here to visit our Careers page. California residents, click here to view the California Consumer Privacy Act Disclosure.
$32k-60k yearly est. Auto-Apply 11d ago
Home-Based Medicine Care Coordinator/Nurse Practitioner
Healthpartners 4.2
Bloomington, MN jobs
HealthPartners is looking for a Certified Adult/Geriatric or Family Nurse Practitioner to join our Home-Based Medicine Team. Being a part of our team means you will have an impact on the care that our patients receive every day.
As a Home-Based Medicine Nurse Practitioner/Care Coordinator, you will be part of the largest multi-specialty care system in the Twin Cities. This position will provide both telehealth and fieldwork with seeing patients in their homes. Local travel required.
This individual will provide the primary health care for patients at home.
Provide care coordination to achieve patient centered, high quality and cost-effective care across the continuum
Provide nursing leadership in defining and achieving program goals in a changing healthcare environment
Utilizes principals of quality of life, maintenance of optimal function and the patient's advanced directives in developing plan of care
Supportive, patient-centered practice
MN RN and APRN licensure required along with prescriptive authority
Home Based Medicine experience (NP or RN) preferred
Must be able to provide own transportation for local travel.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
WORK SCHEDULE:
8am - 5:00 pm
BENEFITS:
HealthPartners benefit offerings (for 0.5 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, 457(b) with company contribution, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CME reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program.
TO APPLY:
For additional information, please contact Judy Brown, Sr. Physician and APC Recruiter, *********************************. For immediate consideration, please apply online.
$42k-53k yearly est. Auto-Apply 2d ago
Principal Cybersecurity Strategist - IS Mod
Mayo Healthcare 4.0
Rochester, MN jobs
The Principal Cybersecurity Strategist - IS Mod leads the development and management of Mayo's enterprise-wide cybersecurity services, strategy and innovation. Partner with leadership to align security with business goals, drive adoption of emerging technologies, and strengthen the organization's security posture. Lead and drive innovative security projects while collaborating cross functionally. Initial assignments will include leading coordination, planning and execution to ensure specific digital initiatives are secure throughout the lifecycle of product development. The position will include leadership, high level communications, coordination amongst cross functional and high visibility teams. Critical information security & cybersecurity skills and experiences include application protection, API security, S-SDLC, IAM, AI Security, Data Security, Cloud Security, etc.
Key Responsibilities:
• Develop and manage multi-year cybersecurity strategy and roadmaps
• Advise leadership on cyber priorities, risk, and investment
• Lead innovation in securing novel and emerging technology.
• Guide strategic programs such as identity modernization, OT/IoT security, application protection, etc.
• Foster cross-functional collaboration and mentor security professionals
• Represent the organization in industry forums and contribute thought leadership
Core Competencies:
• Executive communication and strategic vision
• Technical breadth across modern security and IT domains
• Promote a culture of innovation and change, ensuring continuous improvement in quality, cost-effectiveness, and service excellence.
• Ability to translate technical risk for business leaders.
This is a full time, remote position within the United States. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Required Qualification:
Bachelor's degree and 7+ years of experience with digital strategy, digital product strategy, experience strategy, healthcare administration, business administration, strategic development experience, or related field; or Master's degree and 5+ years of related experience in the preceding or related fields.
Experience must include several of the following areas of expertise: digital product strategy and/or management, strategic planning, business plan development, consulting, customer experience or experience design, project management, stakeholder engagement, process change management, scorecard and dashboard development, financial analysis, new service/product planning and development, market research, and data management, analysis, and statistics. Management experience and experience with value-driven digital product management is preferred; experience navigating transformation in highly regulated industries is a plus.
Strong analytical skills with the ability to synthesize and capture the essence of complex information in order to discern meaning, trends, and the big picture quickly. Experience in consulting or advisory functions; demonstrated success in analyzing situations and using various methodologies to develop high-value strategies and plans methodically. Working knowledge of Design Thinking, experience design, and digital analytics as inputs to digital strategy processes and artifacts; able to bridge digital disciplines to develop novel strategy solutions that balance the needs of multiple stakeholders. Experience in successfully managing stakeholders in complex, matrixed, and strategic initiatives. Demonstrated success in effective decision-making that drives progress toward ambitious goals while managing complexity, ambiguity, risk, and uncertainty. Demonstrated ability to lead, influence and collaborate across disciplines, including business strategy, experience design, analytics, and technology. Expert story-telling skills. Strong written and verbal communication and persuasion skills. Strong interpersonal and active listening skills; ability to quickly establish high-trust relationships and facilitate group/team activities. Professional approach that reflects Mayo Clinic values. Strong planning, organizational, and problem-solving skills; attention to detail; ability to self-direct with minimal supervision, demonstrate judgement in delegating responsibilities, and work well under pressure. Servant leader; gifted collaborator with demonstrated cultural competence and strong skills in negotiation, change, and conflict management.
Preferred Qualification:
Working knowledge of the Mayo technical environment and core business operations is strongly preferred. Advanced professional and culturally astute communication skills (both written and verbal) are required including ability to generate and deliver executive-level presentations. Must possess interpersonal skills to interact effectively with both technical and non-technical personnel at all levels of the organization, including proven ability to confidently lead discussion and negotiate on high risk and high-pressure issues while simultaneously building credibility & rapport. Demonstrated ability to tolerate & deal effectively with ambiguous situations and the varying political/cultural environments within the institution, department, divisions. Proven ability to offer guidance on business processes, technology capability and vulnerability assessments, and control enhancements or mitigation approaches. Solid knowledge of information security concepts and trends, project management methodologies, and relevant healthcare security regulatory requirements is required.
Certified as CISSP, GSEC, CISM, or security equivalent; or will obtain certification within 2 years of hire.
$47k-117k yearly est. Auto-Apply 19h ago
Licensed Crisis Counselor - Fully Remote in Rochester, MN
Protocall Services 3.9
Rochester, MN jobs
Education (one of the following required):
MSW, PsyD, or PhD in a behavioral health field, OR
M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program
Licensure (must reside in MN and hold one of the following):
LMHC
LPCC
LMSW
LCSW
Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location: Remote, Minnesota residency required
Benefits
Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement
Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
+ $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
+ $1.00/hour - for working a full 40-hour schedule in the workweek post-training
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
Qualifications
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
$48k-61k yearly est. 12d ago
Technical Account Manager
Cardinal Health 4.4
Saint Paul, MN jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 6d ago
Application Analyst and Developer, Epic Client Systems Administrator (ECSA)
Healthpartners 4.2
Minnesota jobs
HealthPartners is hiring an Application Analyst and Developer, Epic Client Systems Administrator (ECSA) on the Epic Core Team. The ECSA is responsible for installation, configuration, upgrades, support, monitoring, and maintenance for Epic Client Systems infrastructure. This is a full-time position with an option of working remote or on site.
The Epic Core Team is responsible for managing Epic environments, Epic Client System Administration, Epic print set up, Epic Data Courier Admin, etc. The Epic Core Team works closely with our Cache DBA's, Virtual Hardware System team, Application Deployment team as well as Desktop, End User Computing, and a Support Center. This position ensures that the appropriate analysis and technical requirements are documented for applications changes. The person in this position is responsible for documenting, coding, and assessing application changes for larger application changes that may have minimal interfaces with other applications and systems.
ACCOUNTABILITIES:
Assesses builds and deploys software and new application functionality.
Performs unit testing and assists with system and end-user test planning and testing.
Develops and/or assists with test scripts; may manage the testing process or advise business partners on testing components.
Analyzes functional and technical requirements for moderate changes or enhancements and updates system designs and specifications.
Diagnoses system failures and corrects issues.
Drafts technical specifications based on identified business requirements.
Supports 3rd party application software; interacts with vendors regarding problems, upgrade schedules, and software installations.
Provides requested documentation and interviews with auditors and third-party requestors.
SKILLS/EXPERIENCE:
Working knowledge of programming languages
Strong experience with Microsoft Office tools
Strong understanding of IT infrastructure
Proven ability to gather requirements and deliver output on those requirements
Strong communication skills in technical and non-technical vernacular
Proven ability to write technical documentation in a clear manner
Experience participating on project teams, preferably from initiation through successful implementation and acceptance of application changes
Expertise with more than one system development methodologies
Excellent analysis and problem-solving skills
Able to be on-call 24X7 in areas of expertise
REQUIRED QUALIFICATIONS:
Bachelor's degree in Computer Science, Business Administration, Management Information Systems or equivalent experience/training
3+ years IT analysis and technical design experience
1+ year experience coding, testing, and implementing program changes
PREFERRED QUALIFICATIONS:
1 year of healthcare/ health plan experience
$70k-83k yearly est. Auto-Apply 45d ago
EHR Product Demonstration Specialist
Medical Information Technology, Inc. 4.8
Minnetonka, MN jobs
The role of the EHR Product Demonstration Specialist is to provide dynamic presentations of MEDITECH solutions to prospective and existing customers. The ideal candidate must have superior presentation skills in order to appropriately articulate and highlight the sophistication of MEDITECH's solutions.
As a member of our Sales and Marketing team, your job would involve:
* Providing dynamic presentations and demonstrations of MEDITECH healthcare solutions to customers and prospects
* Providing a strong narrative in presentations of contemporary healthcare industry initiatives and how MEDITECH solutions address those needs
* Reviewing and responding to "Requests for Proposal" (RFPs), along with our sales team
* Participating in Development and product management meetings as required to offer front line, field-level perspectives, and input
* Requiring an average travel commitment of 50-60 percent anywhere within the United States and Internationally
* Representing MEDITECH at industry trade shows.
Requirements
* Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
* Exceptional presentation skills
* Exceptional communication skills - written and verbal
* High comfort level presenting to and interacting with all levels of management, including C-Suite
* Ability to diagnose and remedy common technical issues
* Hospital experience (particularly in a clinical area such as Nursing, Pharmacy, Radiology, Lab, etc.) preferred, but not required
* 3-5 years of experience in Enterprise Health Record industry knowledge and experience preferred, but not required
* Previous sales or software experience desired
* Passion for healthcare and technology
* Strong capacity to actively listen and qualify questions
* High degree of professionalism
* Knowledge of hospital and healthcare operational processes and requirements to be applied in product presentations
* Ability to work and travel independently and as part of a team
* Proven ability to set goals and meet deadlines
* Exceptional self-management and organizational skills
* Ability to work efficiently under pressure
* Ability to successfully execute remote presentations
* Ability to create, build and deliver customized presentation content
* This is a position that involves extensive travel. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel. The company provides timely and complete reimbursement for all approved expenses as outlined in our travel reimbursement guidelines.
* You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $60,000- $90,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
$60k-90k yearly 60d+ ago
Clinical Documentation Improvement Specialist - Part-Time (32 hours per week)
Bluestone Physician Services 4.1
Stillwater, MN jobs
Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.
Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.
Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.
Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.
Position Overview:
We are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers.
This part-time position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply!
Schedule: Part-time (32 hours per week), weekdays during regular business hours, no evenings, weekends or holidays.
Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida).
Salary: $29.00 - $37.00 per hour. Salary will be commensurate with experience.
Responsibilities:
Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement.
Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes.
Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements.
Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards.
Act as a resource for clinical staff regarding coding inquiries and documentation best practices.
Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts.
Stay current with updates and changes in risk adjustment coding guidelines and regulations.
Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone's patient population
Qualifications:Education/Certification/Experience
Bachelor's degree in Health Information Management, Nursing, or related field.
Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required
Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment.
Knowledge/Skills/Abilities
Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities.
Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment.
Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff.
Demonstrated experience in providing education and training to Bluestone professionals.
Detail-oriented with strong analytical and problem-solving skills.
Ability to work independently and manage time effectively in a remote or part-time role.
Knowledge of healthcare compliance regulations and privacy laws.
Demonstrated compatibility with Bluestone's mission and operating philosophies
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits:
Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Paid holidays for office closures
Twelve days (12 Days) Paid Time Off (PTO)
Company sponsored laptop and computer accessories
$29-37 hourly Auto-Apply 60d+ ago
Central Scheduler - South Region
Indiana University Health System 3.8
Bloomington, MN jobs
Hours are 9:00a-5:30p Monday-Friday.
Possibility for remote work once training is complete and productivity measures are met. Location is the RCS Building in Bloomington. Must be able to attend onsite training, office days, and meetings.
Position includes Scheduling OP Diagnostic testing for Radiology and Cardiology, Reviewing and Processing orders from Powerchart, Request lists and Faxes. Providing excellent customer services related to scheduling of tests. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
Scheduling knowledge, medical terminology, insurance knowledge and medical office experience preferred. Customer service skills are required.
•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.
$34k-41k yearly est. Auto-Apply 34d ago
PFS Performance Data Analyst, Denials Analysis
Hennepin County Medical Center 4.8
Minneapolis, MN jobs
We are currently seeking a PFS Performance Data Analyst to join our Denials Analysis team. This full-time role will work remotely (Days, M- F). Purpose of this position: The PFS Performance Data Analyst position plays an analytic support role in investigating, understanding, and addressing data issues that arise in delivering data integration and analytic services for internal and external customers. The position is responsible for: performing data extraction and analyses and routine quality review activities; serving as a resource and supporting process improvement efforts to address root cause and/or efficiency issues.
RESPONSIBILITIES
* Supports Revenue Cycle on organization-wide process improvement initiatives focused on improved data quality and workflow efficiency (ie. Vendor Management, Metrics and Denial Taskforces
* Responds to ad-hoc audit / data analyses as requested by internal and external stakeholders
* Compile, analyze, and interpret data and information from various sources
* Generate reports supporting performance improvement and research activities for Revenue Cycle
* Works in data quality investigation role, utilizing dashboards, reporting workbench, vendor reports
* Explores reconciliation files and process to identify causes of unusual findings.
* Works collaboratively with internal and external stakeholders in the investigation and assists in making recommendations for solutions
* Ensures continuous quality improvement in maintaining, recommending additions/revisions to data quality edits, and other QA activities
* Develop graphs, reports, and presentations of results, trends, data mining and perform basic statistical analyses for projects and reports
* Promotes effective working relations and works effectively as part of a department/unit team interdepartmentally to facilitate the department's ability to meet its goals and objectives
* Perform other related duties as assigned
QUALIFICATIONS:
Minimum Qualifications:
* Bachelor's degree in health administration, business, health informatics,
* One year of experience in a healthcare revenue cycle environment
* Previous experience with data analysis
* OR-
* An approved equivalent combination of education and experience
Preferred Qualifications:
* 5 years of experience with data analysis strongly preferred
Knowledge/ Skills/ Abilities:
* Proficiency in Microsoft Word, Excel, Access, and PowerPoint
* Strong problem-solving and analytical skills
* Possess ability to communicate in any medium
* Possess organizational and interpersonal skills
* Function independently with minimum guidance
* Epic experience strongly preferred
License/Certifications:
* Certification in Epic SQL within 12 months of hire
$57k-75k yearly est. 43d ago
Senior Business Intelligence Developer - Rev Cycle-Remote
Mayo Healthcare 4.0
Rochester, MN jobs
Uses advanced Business Intelligence tools, cloud technologies, and statistical software to assemble, manipulate, and format data for actionable insights. Maintains and optimizes Business Intelligence models to design, develop, and generate both standard and ad-hoc reports and dashboards for internal and external customers to support business performance monitoring and decision-making. Works within established controls to ensure the accuracy, timeliness, and confidentiality of all reports, views, dashboards, analyses, and user data. Adheres to development standards and protocols including change management, code review, documentation, and testing.
Educates and advises internal customers on how to leverage available data for consumption. Develops, maintains, reviews, and explains data models while staying current with business operations and Business Intelligence processes. Builds relationships with Business Intelligence partners to understand data needs and execute with excellence on documented user requirements and prototypes.
Demonstrates strong SQL skills with extensive experience in developing Business Intelligence solutions. Designs, develops, and troubleshoots extract, transform and load processes that implement complex programming logic. Extracts operational, performance, statistical, and other data from various information systems, but primarily Epic. Develops and delivers reports, dashboards, and visualizations that clearly communicate insights. Manages multiple tasks simultaneously and responds quickly to problems, translating concepts and directions into practical solutions.
Possesses development experience with relational and multi-dimensional database structures, data warehouse design architecture, and modern cloud platforms. Performs data development and integration using Google Cloud services such as BigQuery, and Dataflow, as well as Microsoft Fabric technologies including OneLake, lakehouses, pipelines, and semantic models. Determines Business Intelligence and data warehousing solutions to meet business needs and identifies and resolves data reporting issues in a timely manner.
Bachelor's degree and a minimum of 8 years' revenue cycle, system, or data delivery experience required.
Master's degree preferred.
Epic Certification is required within first year of job acceptance.
Epic Cogito Certification is preferred.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Previous healthcare experience required.
Requires knowledge and experience in reporting and analytics delivery software, such as Business Objects, Crystal Reports, SQL Server Management Studio, Tableau or Epic Cogito reporting framework.
Requires knowledge of database and data structure in regard to reporting efficiencies.
Experience with cloud-based data development in Google Cloud (BigQuery, Cloud Storage, Dataflow), Microsoft Fabric (OneLake, lakehouses, pipelines) and AI technology is highly desirable.
Experience with AI-driven analytics or machine learning applications is a plus.
Preferred knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers. Must be customer-service oriented, able to respond promptly to requests, manage multiple priorities, work independently, and demonstrate strong problem-solving and leadership skills.
*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
$98k-119k yearly est. Auto-Apply 15d ago
Medical Dosimetrist
Intermountain Health 3.9
Saint Paul, MN jobs
The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist.
**Medical Dosimetrist - Radiation Oncology**
**Location:** Greater Salt Lake City Area (South Market)
**Organization:** Intermountain Health
**Join Our Growing Radiation Oncology Team**
Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care.
**Why You'll Love This Role**
+ **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation.
+ **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs.
+ **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs.
+ **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks
**Technology & Programs**
+ **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites
+ **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations)
+ **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour)
**Your Role**
As a Medical Dosimetrist, you will:
+ Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS.
+ Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy.
+ Ensure compliance with departmental protocols and regulatory standards.
+ Support implementation of new technologies and treatment techniques.
**Qualifications**
**Minimum:**
+ Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent.
+ Certified Medical Dosimetrist (CMD) or eligible for certification.
**Preferred:**
+ Experience with Eclipse TPS and Aria R&V.
+ Familiarity with advanced techniques such as SRS and SBRT.
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
+ Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
+ Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
+ May be expected to stand in a stationary position for an extended period of time.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital
**Work City:**
Park City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$62.44 - $96.34
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$101k-169k yearly est. 2d ago
Senior Manager, Inside Sales (Remote)
Insulet Corporation 4.7
Washington, MN jobs
The Senior Manager, Inside Sales position will provide leadership to a team of Inside Sales managers/supervisors. The Senior Manager will be responsible for implementing strategies that balance internal operations and efficiency objectives, regulatory requirements, customer advocacy and customer pipeline management. This position will manage the day to day operations of the inside sales team including but not limited to; coaching and developing both managers and representatives on daily job activities, implementing programs supporting team engagement levels, driving and supporting training initiatives for efficiency and effectiveness, ensuring accountabilities to metrics and productivity measurements, call quality assurances and HIPAA verifications, and the development and performance of inside sales representatives. In addition, this role will work cross functionally with internal departments to ensure customer support and satisfaction, compliance and product quality deliverables, and budgetary objectives are achieved.
Responsibilities:
* Create and communicate a vision and strategy for the department. Demonstrate and lead by driving for the desired outcomes and sales results. Establish and communicate clear performance expectations.
* Coach, develop and manage the inside sales leadership team against key performance indicators and target objectives. Identify and recruit strong candidates and create an inspirational environment and culture.
* Provide and promote continuous improvement initiatives and innovative ideas to drive efficiencies and positively impact business results.
* Promote an environment where information and knowledge are freely shared between individuals and departments, and utilization of reporting tools helps inform good business decisions.
* Drive increased effectiveness and efficiency in key business processes and ensure team achieves daily, weekly, and monthly commercial metrics and KPI's
* Responsible for developing the communication network and interface between Inside Sales and relevant internal departments that allow Insulet to meet all complaint reporting requirements, shipping sales goals and customer service objectives.
* Responsible for managing the timely, accurate exchange of information for reporting purposes and develop programs targeted at improving process efficacies.
* Develop plans for resourcing support including budget, headcount, skills/competencies, training requirements and performance standards. This includes indirect management of staff with external partners (assist Rx).
* Responsible for field and customer satisfaction, responsiveness, and escalation management.
* Performs other duties as assigned.
Education and Experience:
Minimum Requirements:
* 10+ years' work experience, to include 5+ years' experience in sales and 3+ years' experience leading leaders
* Bachelor's Degree
Preferred Skills and Competencies:
* Management of an inside sales center (or equivalent experience) with vendor management, retail and mail order pharmacy experience, and partner relationships as a critical component.
* Experience implementing complex product training across a diverse work team (internal and external).
* Experience developing scripts, technical documentation, and training as well as quality and compliance management, coaching, and feedback to management team.
* Strong analytical skills, with prior experience analyzing call metrics.
* Familiarity with diabetes industry or strong basic knowledge of the disease and treatment is very helpful.
* Excellent communication and leadership skills are necessary to effectively manage this department.
* Able to appropriately coordinate internal resources so ensure internal sales team coverage across the country
* Strong hands-on computer and analysis skills.
Physical Requirements:
* Position will require some business travel to pharmacy/Vendor partners, Salt Lake City, Nashville, and field travel (multi-day overnight business trips required as needed).
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits:
For U.S.-based positions only, the annual base salary range for this role is $101,550.00 - $152,325.00
This position may also be eligible for incentive compensation.
We offer a comprehensive benefits package, including:
* Medical, dental, and vision insurance
* 401(k) with company match
* Paid time off (PTO)
* And additional employee wellness programs
Application Details:
This job posting will remain open until the position is filled.
To apply, please visit the Insulet Careers site and submit your application online.
Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$101.6k-152.3k yearly Auto-Apply 19d ago
Engineer, Cloud Platform Software
Medical Information Technology, Inc. 4.8
Minnetonka, MN jobs
At MEDITECH, we sit at the intersection of healthcare and technology. Your role is to develop software solutions for cloud based services to enrich the platform for high quality application development. We are aiding in providing safer and more effective patient care on a daily basis. You will contribute to the rapidly evolving healthcare industry as you research and evaluate new technologies for adoption within our cloud platform architecture, working with a team of skilled technologists in an agile environment.
As a member of MEDITECH's Advanced Technology team, your job will involve:
* Working with our industry leading technology to create dynamic healthcare applications
* Becoming proficient in programming languages and technology stack while writing clear, efficient and high quality code
* Becoming proficient with the programming tools necessary to develop our Cloud Platform and Cloud Database infrastructure
* Staying abreast of technology advancements and changes within the industry.
Requirements
* Bachelor's degree with course work in a computer programming related field (i.e. Computer Science, Mathematics, Engineering)
* 1-3 years developing in Node.js environment
* Experience developing containerized applications and container orchestration platforms such as Kubernetes
* Deep understanding of system design, data structures,and algorithms
* Exceptional written and verbal communication skills
* Capability to develop software solutions by studying requirements, system flows along with data and security needs
* Experience with various SQL and NoSQL DBMS
* Some experience with web development using Angular framework is preferred, but not required
* Ability to work both independently and as part of a team, connecting and collaborating with others
* Experience leading and/or being a mentor to technical teams is desired
* Knowledge of modern version control systems.
Hiring salary range: $66,000- $105,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
$66k-105k yearly 60d+ ago
Sr Business Consultant (Remote and Temporary)
Maximus 4.3
Minneapolis, MN jobs
Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes.
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
-You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
- Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
- Assist in establishing standards for information systems procedures.
- Develop solutions to a variety of complex problems.
- Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
- Follow Information Management guiding principles, cost savings, and open system architecture objectives.
Responsibilities:
- Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes.
- Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction.
- Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies.
- Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times.
- Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders.
- Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable.
- Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives.
This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
$93k-118k yearly est. Easy Apply 6d ago
Medical/Laboratory Sales Representative: Minnesota & Surrounding States
Statlab 3.4
Champlin, MN jobs
The Opportunity
We are looking for a Sales Specialist to help us develop the tissue diagnostics market by generating funnel, increasing market share and driving geographical expansion of our consumables and instrument business. The role location is in the area of Minnesota & surrounding states and entails working remote to drive the growth and development of StatLab's consumable and equipment business across the territory. In this role, you will have the opportunity to promote all StatLab products in accordance with marketing and sales strategies to meet the needs and benefits of the customer. Expand StatLab market share by visiting customers directly and collaborating with distributors/partners to make StatLab the first choice of customers. You will also need to manage channels in order to drive supply and availability of the products.
Duties and Responsibilities
Sales (90% of the time)
Prepares weekly action plan and schedule to identify specific targets and to project the number of contacts to be made.
Identifies sales prospects and contacts these and other accounts as assigned.
Makes a minimum of 10 in-person customer visits per week.
Follows up on new leads and referrals resulting from field activity.
Presents and sells company products and services to current and potential clients via in person sales calls.
Establishes and maintains current client and potential client relationships.
Coordinates company staff to accomplish the work required to close sales.
Completes a task and call log daily to include contacts title, phone number, product discussion and next steps.
Meets or exceeds established monthly Sales Goals on a regular and consistent basis.
Meets with potential customers in person.
Marketing and Administrative (10% of the time)
Prepares presentations, proposals, and sales contracts.
Develops and maintains sales materials and current product knowledge.
Prepares paperwork to activate and maintain contract services.
Manages account services through quality checks and other follow-up.
Identifies and resolves client concerns.
Prepares a variety of weekly status reports, including activity, closings, follow-up, and adherence to goals.
Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Develops and implements special sales activities to reduce stock.
Participates in marketing events such as seminars, trade shows, and telemarketing events.
Follows up for collection of payment.
Provides on-the-job training to new sales employees, as needed.
Performs in a manner consistent with company Core Values and Purpose.
Minimum Knowledge, Skills, and Abilities Required
Bachelor's degree in business or marketing and three year B2B experience or five years B2B experience.
Medical Sales Experience Preferred
Strong Verbal and Written Communication skills
Ability to travel up to 50% including overnights
Salary for this position is: Base - $70-$85K based on experience + Variable compensation.
$70k-85k yearly 60d+ ago
Intern - System Engineering (Remote)
Maximus 4.3
Minneapolis, MN jobs
Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
- Escalate issues and questions to management, as necessary.
- Participate in group discussions with peers or external groups to solution problems of moderate scope.
- Participate in meetings to gain process knowledge and guidance on assigned projects.
- Read, understand, and perform assignments within prescribed guidelines.
- Approach challenges and create solutions with a critical thinking and customer service mindset.
- Prepare standard reports and presentation materials.
Assist with system documentation (requirements, architecture diagrams, interface definitions)
Support system integration and testing by executing test cases and documenting results
Help analyze system performance, logs, and data to identify issues or trends
Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts
Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection
Collaborate with engineers in design reviews, standups, and troubleshooting sessions
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Systems fundamentals: basic understanding of how software, hardware, networks, and data interact
Technical skills: familiarity with at least one programming or scripting language (Python preferred)
Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation
Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies
Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance
Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
25.00
Maximum Salary
$
25.00