Data Center Technician
Information systems technician job at CBRE Group
About the Role
Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision.
What You'll Do
Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
Provide structured feedback on project progress to Stakeholders.
Exhibit quality workmanship on all work and maintain Data Center cleanliness.
Follow all production, safety and quality standards, codes, and industry best practices.
Collaborate with various Stakeholders to remove project obstacles.
Reading and comprehending blueprints and building documentation/redline work.
Broad understanding of Data Center infrastructure technologies.
What You'll Need
Knowledge and use of basic telecom hand tools.
Must understand customer service.
Clear understanding of job safety requirements.
Be able to read and understand floor plans.
Should be familiar on wiring schemes and wiring testing.
Should be able to pull all types of low voltage cable.
Should understand and be capable in performing field terminations and labeling.
Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
Capable of maintaining orderly paperwork, capable of running service jobs.
Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.
Capable of working in Data Centers
Shall be able to install ladder racking and seismic bracing both above and under raise floor.
Basic understanding of both copper and fiber cable testing and troubleshooting.
Read and understand blueprints and design document
Dress and furcate fiber trunks for splicing
Maintaining orderly paperwork and running service
Fusion Splice including Ribbon/Single OSP/ISP
Install, connect, and decom network equipment
Operate DSX 5000 tester/OTDR Tester
Program testers
Download test results to Linkware/Linkware Live
Save test results, verify, and submit to customer
Create mass labels and apply per Portmap
Differentiate live cables from decom cable
Copper testing and troubleshooting
Conduct Service Swaps of live networking devices
Understand "FIM" database and operate scanners
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.
#directline
#cbredirectlinereferral
Data Center Technician (ENTRY LEVEL)
Information systems technician job at CBRE Group
About the Role
As a CBRE Data Center Installer, you the installation of network cabling and infrastructure within a data center environment. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
· Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
· Provide structured feedback on project progress to Stakeholders.
· Exhibit quality workmanship on all work and maintain Data Center cleanliness.
· Follow all production, safety and quality standards, codes, and industry best practices.
· Collaborate with various Stakeholders to remove project obstacles.
· Reading and comprehending blueprints and building documentation/redline work.
· Broad understanding of Data Center infrastructure technologies.
SKILLS AND QUALIFICATIONS
· Knowledge and use of basic telecom hand tools.
· Must understand customer service.
· Cleared understanding of job safety requirements.
· Reports to Operations Manager and take daily directions from Technician, Technician II, Lead
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Applicant AI Use Disclosure:
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience
#directline
#cbredirectlinereferral
Fire System Technician
Dodson, LA jobs
We are seeking an individual who is committed to safety, has a positive attitude, and excellent work ethic.
The individual in this role will:
Be responsible for the learning and managing the fire system and managing the site fire protection plan.
Understand and comply with all safety, environmental, quality and manufacturing standards.
Be responsible for key deliverables such as PM's and corrective maintenance work to maintain fire system integrity.
Provide immediate feedback and recommendations on problems and opportunities.
Initiate work orders.
Participate in and lead safety meetings
Respond to after-hours and off shift call ins.
Work closely with Maintenance Supervisor on work prioritization and issues.
Participate in equipment and process failure analysis
Qualifications:
High school diploma or GED
2 years of current millwright, electrician or multi-craft experience
Ability to multi-task, organize and plan priorities
Ability to ork with minimum supervisor, make decisions and weigh outcomes
Ability to identify fire system training needs and educate team
Ability to take on new tasks/projects/responsibilities
Strong computer software skills including knowledge of SAP
Prior experience with fire system maintenance
About Wood Products:
We've been delivering quality building products and solutions to our customers for more than 100 years. From builders and dealers to specifiers and homeowners, we offer exceptional product performance and unparalleled support.
For more than a century, we've been building our reputation as a leader in sustainable wood products.
About Weyerhaeuser
We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.
We know you have a choice in your career. We want you to choose us.
Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
Auto-ApplyInformation Technology Support Specialist
Temecula, CA jobs
Robert Half Technology is hiring an IT Support Specialist to deliver polished, “white-glove” end-user support for a growing, multi-site healthcare environment. If you thrive in a fast-paced support role where soft skills matter as much as technical skills, this is a great opportunity to join a stable organization with strong leadership and work-life balance.
What You'll Do (Key Responsibilities)
Serve as the first point of contact for internal users via phone, chat, email, and walk-ups
Triage tickets with a Managed Service Provider (MSP) and help drive resolutions end-to-end
Provide hands-on Office 365 support and user administration (email, Teams, OneDrive, SharePoint basics)
Support Entra ID (Azure AD) user management and access troubleshooting
Perform hardware/software installs, upgrades, and maintenance (PCs, peripherals, standard apps) 🛠️
Support users remotely across multiple clinic locations and occasionally onsite as needed
Document fixes, create/update support procedures, and improve workflows
Assist with project-based IT work (site growth support, refreshes, rollouts, process improvements)
What We're Looking For (Qualifications)
Required
2-5+ years in IT Support / Desktop Support / Help Desk (Level 2-3 preferred)
Strong experience with Office 365 support/admin
Experience with Entra ID (Azure AD) and/or Active Directory (user/group management, access troubleshooting)
Solid Windows support background (Windows OS, basic troubleshooting, imaging basics)
Basic networking knowledge (DNS/DHCP fundamentals, Wi-Fi/LAN basics, troubleshooting connectivity) 🌐
Proven ability to deliver white-glove support-especially supporting providers/clinical users with professionalism and urgency
Strong communication, follow-up, and documentation habits ✍️
Nice to Have
Ticketing tools: ServiceNow, Jira, ConnectWise (or similar) 🎫
Azure/AWS/Google Cloud exposure
HIPAA awareness/compliance mindset
VoIP familiarity
Mac/iOS support
EHR exposure (Athena, Epic)
Work Details
Location: Temecula, CA (Onsite to start; potential hybrid after ramp-up)
Schedule: Monday-Friday (core hours typically 8:00am-5:00pm; must be available within 7:00am-6:00pm window as needed)
Travel: Local travel to nearby sites may be required
Compensation
$60,000-$75,000 base (depending on experience)
Bonus: N/A
Annual review: Yes
Benefits/Perks: Strong leadership, good work-life balance, structured onboarding (welcome touchpoints + 30/60/90 check-ins)
Apply now or message me directly-Robert Half Technology is moving quickly. 🚀
Technical Support Analyst
Bloomfield, CT jobs
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
.Strong knowledge of the following is preferred
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Information Technology Support Specialist
Plano, TX jobs
IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day)
Schedule: 4 days onsite, 1 remote
Employment Type: Direct Hire - Client disclosed during screening
Compensation: $70,000 annually + full benefits
About the Role
We're looking for an IT Support Specialist who enjoys
hands-on problem solving
and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient.
What You'll Do
Take full ownership of support issues from identification through resolution
Deliver excellent customer service with clear and confident communication
Install and configure computer hardware, software, systems, networks, printers, and related equipment
Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems
Perform routine maintenance and support scheduled upgrade cycles
Set up accounts, access permissions, and user configurations
Troubleshoot hardware, software, and basic networking problems
Repair equipment and replace components as needed
Maintain accurate inventory records for IT assets, equipment, and supplies
Coordinate with internal teams on escalations and complex issues
Ensure proper documentation and closure of all support activities
Assist with any additional IT-related tasks as assigned
Minimal after-hours work may occasionally be required
What You Bring
Strong troubleshooting and diagnostic skills
Experience supporting users in fast-paced, hands-on environments
Ability to communicate directly and professionally with diverse teams, including field crews and site personnel
Comfort working around active job sites and adapting to shifting priorities
Proven ability to work independently and take initiative
Familiarity with hardware repair, imaging, account setup, and common support tools
Ability to lift up to 50 lbs when working with equipment
Why This Role Stands Out
Direct influence and ownership-your work directly keeps the operation running
No massive call center queue or micromanagement
A tight-knit environment where practical problem solving is valued
A stable schedule with a balanced onsite/remote setup
Competitive pay for the level of autonomy and impact
How to Apply
If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you.
Apply to this posting with your resume.
Information Technology Support Specialist
Burbank, CA jobs
The IT Support Specialist II provides advanced technical support for end-users, systems, hardware, and applications. This role serves as an escalation point for Tier I support, performs more complex troubleshooting, and assists with maintaining the organization's IT infrastructure. The Specialist II works both independently and collaboratively to ensure high system availability and deliver an excellent support experience.
Key Responsibilities
Provide Tier II technical support for desktops, laptops, mobile devices, printers, and other peripherals.
Troubleshoot and resolve intermediate to advanced issues related to operating systems (Windows/mac OS), software, and networking.
Respond to service tickets in a timely manner and document troubleshooting steps and resolutions.
Serve as an escalation point for Tier I technicians and mentor junior support staff.
Qualifications
2-4 years of IT support experience (helpdesk, desktop support, or related roles).
Strong knowledge of Windows/mac OS operating systems and common business applications.
Experience with Active Directory, Microsoft 365, and basic networking concepts.
Troubleshooting skills for hardware, software, and connectivity issues.
Excellent communication, problem-solving, and time-management abilities.
Information Technology Infrastructure Specialist
Chanute, KS jobs
IT Infrastructure Analyst (at manufacturing plant)
Salary: up to $70,000 base annual salary + exceptional benefits
*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***
Are you passionate about technology, problem-solving, and delivering top-tier support in a fast-paced environment? We are seeking a talented IT Infrastructure Analyst to join an innovative client company team in the manufacturing industry . This role focuses on maintaining user systems, collaborating on IT processes, troubleshooting, and contributing to the seamless delivery of end-user computing and infrastructure support. This will include traditional IT hardware, software and peripheral devices ranging from laptops, desktops, printers, other. It will include some preliminary trouble shooting and maintenance of precision manufacturing computerized equipment.
What You'll Do:
• Install, maintain, and troubleshoot end-user devices, software, and peripherals.
• Provide responsive IT helpdesk support, managing issues through a ticketing system.
• Support user accounts, Active Directory, group memberships, and device recovery processes.
• Collaborate with tech teams and vendors to address IT challenges and implement solutions.
• Assist in systems related to VoIP, email, and core infrastructure while documenting procedures.
What We're Looking For:
• 3-5 years of proven experience in desktop support.
• Associate degree in IT or equivalent relevant experience.
• Strong problem-solving, communication, and customer service skills.
• Ability to excel in a dynamic environment and manage competing priorities.
• Familiarity with IT environments, including manufacturing settings, is ideal.
*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Information Technology Support Specialist
Mesa, AZ jobs
The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication.
Summary of Accountabilities:
Great customer service (internal employees) and interpersonal skills.
Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications.
Maintain excellent and effective verbal and written communication skills at various levels within the organization.
Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes.
Must have excellent problem-solving and critical thinking skills.
Configure systems in accordance with company standards.
Conduct regular maintenance and upgrades on employee systems for hardware/software.
Direct and escalate issues as needed or unresolved issues to Systems Administrator.
Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved.
Maintain a list of issues and tasks and report status updates to supervisor.
Maintain, track, and update documentation related to the job position.
Onboarding new employee technology.
Qualifications:
Ability to identify issues and resolve them until completion.
Strong interpersonal skills in both verbal communication and written communication.
Demonstrate a willingness and passion to learn new techniques and procedures.
Ability to think and work independently and meet necessary deadlines.
Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.)
Ability to multitask in a fast-paced environment.
Experience with operating system deployment software.
Experience Requirements:
1 year of relevant Information Technology experience
Technical knowledge with Windows 10 and 11 within a domain environment.
Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications.
General knowledge with Apple iOS Devices.
Technical knowledge on basic networking protocols and components
Training \ Certification \ Education Requirements:
CompTIA A+ Certification preferred
Abilities Required:
Must be able to communicate effectively with internal employees and external support vendors.
Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones.
Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona
The ability to use hand and power tools in a safe and efficient manner.
Utilize common hand tools, safely, and in accordance with company policies and procedures.
Positive and effective interaction with internal employees and external customers.
Disclaimer:
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this classification. They are not to be construed
as an exhaustive list of all responsibilities, duties, and skills required of personnel so
classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.
Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran, or disability status
Information Technology Help Desk
Marysville, OH jobs
Duration: long term contract
Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
Help Desk Analyst
Marysville, OH jobs
We are seeking a highly motivated and customer-focused Helpdesk Analyst to join our dynamic IT support team. As a Helpdesk Analyst, you will contribute to maintaining a positive user experience by delivering excellent customer service and utilizing your technical expertise to address a variety of IT concerns.
Location: Onsite in Marysville, OH
Pay: $21/hr W2
Duration: Long-term contract
W2 ONLY - MUST BE US CITIZEN OR GREEN CARD - No C2C or Sponsorship available
Responsibilities:
Serve as the initial point of contact for end-users seeking technical assistance through various channels, including phone, email, and chat.
Conduct thorough and systematic troubleshooting to identify the root cause of reported problems. Resolve Level 1 and Level 1.5 issues promptly and escalate more complex problems to the appropriate support teams.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Qualifications:
High school diploma or equivalent.
Understanding of computer hardware, software, and operating systems.
Familiarity with common productivity applications (Microsoft Office, email clients, etc.).
Troubleshooting skills for resolving Level 1/1.5 IT issues.
Excellent communication skills, both verbal and written.
Strong customer service orientation with a positive and patient demeanor.
Ability to work well in a team and collaborate with colleagues.
Ability to handle a fast-paced work environment and prioritize tasks effectively.
Information Technology Technician
Willoughby, OH jobs
Act as the first point of contact for technical issues submitted via phone, email, or ticketing system.
Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals.
Support and troubleshoot credit union-specific applications such as Symitar, Synergy, FICS, and other financial platforms. Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration.
Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions.
Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records.
Troubleshoot basic network issues (e.g., LAN, Wi-Fi, VPN connectivity).
Maintain IT hardware inventory, coordinate asset deployment and recovery.
Collaborate with vendors and escalate issues as needed.
Participate in IT projects and contribute to the implementation of new systems and upgrades.
Educate employees on new tools, best practices, and IT policies.
Information Technology Help Desk
Covington, GA jobs
About the job
Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support.
This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices.
About the Role
You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment.
All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one.
This position is 100% onsite, Monday-Friday, in Covington
Key Responsibilities
Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions.
Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.
Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.
Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required.
Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability.
Document all customer interactions in the CRM/ticketing system with accuracy and clarity.
Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions.
Follow compliance, quality, and performance standards set by leadership.
Who Thrives in This Role
Individuals looking to grow in customer service, call center environments, or high-volume support
Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role
Strong communicators who enjoy helping people solve problems
Those who prefer structured training and clear workflows
Schedule & Training
Start Date: January 5th, 2026 (no flexibility)
Training: 3-4 week classroom-style training cohort
Location: Onsite in the Covington, GA, 5 days per week
Type: Contract-to-Hire
Help Desk Specialist
Uniontown, OH jobs
• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH
• $21hr W2
• 18 month contract
• Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required
Information Technology Application Specialist
Los Angeles, CA jobs
We are seeking an IT Application Specialist with strong EHR/EMR experience to support, maintain, and optimize healthcare information systems. In this role, you will configure and administer key clinical and non-clinical applications, troubleshoot system issues, manage updates and upgrades, and serve as a technical resource for hospital staff and departments.
Must Haves:
3-5+ years of Healthcare IT experience
Strong Meditech (EHR) experience
Experience with HIS/HIT systems administration
Proficient with Microsoft Office applications
Day to Day:
Support, manage, administer, and maintain healthcare IT applications and systems.
Develop, document, and execute system maintenance and configuration procedures.
Research and recommend innovative and automated approaches (including scripting/programming) for system administration and service improvements.
Monitor systems and application logs; verify system integrity, performance, and server availability.
Participate in project management and planning; develop and deliver training plans.
Create reports, data extracts, and manage data uploads/downloads.
Support data distribution (labor productivity, rosters, employee records, time & attendance).
Assist with business intelligence and data analytics initiatives.
Maintain vendor relationships; coordinate upgrades, updates, software plans, and report writing.
Configure new services and document new features for end-user education.
Investigate, troubleshoot, and resolve stakeholder issues.
Update staffing/scheduling settings, profiles, labor distributions, and support productivity goals.
Resolve IT help desk tickets and incidents in a hospital environment.
Perform ongoing performance tuning, system upgrades, and resource optimization.
Train staff on new processes, onboard new users, and facilitate re-training sessions.
Coordinate integration of data across systems; serve as SME for assigned applications.
Analyze data flows to identify process improvement opportunities and maximize system feature benefits.
Desktop Support Analyst
Dallas, TX jobs
We are seeking a detail-oriented and customer-focused Desktop Support Analyst to join our IT team. This role is responsible for delivering technical assistance, troubleshooting hardware and software issues, and ensuring end-user workstations operate efficiently. This role will also include responsibility in managing the primary help desk system for ticket reporting. The ideal candidate has excellent communication, troubleshooting skills, good judgement of priorities, and a commitment to providing high-quality, personable technical support with abundance of patience.
Key Responsibilities
Provide technical support to end users via phone, email, chat, and in-person. Support and resolve issues related to desktops, laptops, printers, peripherals, operating systems, and desktop applications (Microsoft Windows), and mobile smartphones (iOS, iPadOS, Android). Install, configure, and maintain computer hardware, printers, mobile devices, and related equipment for Microsoft Windows and Apple iOS, Android. Set up and support user accounts, permissions, and access controls in company systems directories. Document all support requests, troubleshooting steps, and resolutions in the help desk system. Set up IT equipment at the office for users, including desk monitors, laptop docks, network cables, testing devices, and updating firmware. Assist with onboarding and offboarding of employees, including workstation setup and hardware allocation, wipe, refresh, and deploy laptops, mobile devices. Monitor and assist in addressing vulnerabilities identified in Endpoint EDR and XDR solutions. Maintain and manage IT desktop support system through automation and reporting. Maintain inventory of IT equipment and support asset management processes. Escalate complex issues to higher-level technical teams when necessary. Follow IT policies, procedures, and security best practices. Participate in IT projects such as technology upgrades, migrations, and system deployments.
Qualifications Required
Excellent communication, customer service, and time management skills.
Minimum of two years of experience in desktop or technical support.
Strong knowledge of Microsoft Windows, Apple iOS, Android.
Familiarity with common enterprise applications (Microsoft 365, AV, and VPN solutions.)
Understanding of Microsoft networking fundamentals.
Experience troubleshooting hardware components (memory, hard drives, peripherals).
Perform light duty cable runs under desks, cubicles, and conference rooms.
Ability to lift and move computer equipment as needed
Preferred Experience
Customer service or user-oriented support highly desired
Experience with device management and deployment tools
Experience with ticketing systems
Work Environment
Full-time on-site in-office 5-days a week
Educational Requirements
Four-year college degree in CS / CIS or related industry experience or equivalent.
Tier-One Tech Support
Collierville, TN jobs
A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The ideal candidate will have experience with ticketing systems, badge provisioning, and access control tools.
Technical Support Representative
Atlanta, GA jobs
Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support.
This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices.
About the Role
You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment.
All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one.
This position is 100% onsite, Monday-Friday, in the Cumberland area.
Key Responsibilities
Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions.
Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.
Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.
Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required.
Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability.
Document all customer interactions in the CRM/ticketing system with accuracy and clarity.
Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions.
Follow compliance, quality, and performance standards set by leadership.
Who Thrives in This Role
Individuals looking to grow in customer service, call center environments, or high-volume support
Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role
Strong communicators who enjoy helping people solve problems
Those who prefer structured training and clear workflows
Schedule & Training
Start Date: January 5th, 2026 (no flexibility)
Training: 3-4 week classroom-style training cohort
Location: Onsite in the Cumberland area, 5 days per week
Type: Contract-to-Hire
Government Analytics and Digital Solutions Technology Integrator - Systems Engineer
Hazelwood, MO jobs
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is seeking an Experienced Flightline Weapons Expediter to assist with F-15QA maintenance efforts at Al Udeid Air Base, Qatar.
This is a Long-Term Assignment to Qatar for a minimum of 2 years. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required. If accompanied, family must also meet international assignment health requirements.
A successful candidate will be Responsible for leading, motivating, and managing a team of flightline Weapons technicians/specialists, key in maintaining effective communication with other departments, and ensuring that all production processes align with the program's overarching objectives and requirements. Effectively coordinates with Production Superintendent, Maintenance Operations Center (MOC), Munitions Control, and other Expediters to effectively prioritize and execute the F-15QA CLS Team's training, maintenance, and repair objectives. Key leader responsible for the safe and effective execution of flightline weapons technician production.
Position Responsibilities:
Oversee flightline Weapons technician safety and production, coordinates support, develops priorities, and engages in direct sortie generation receiving guidance/direction from the flightline Production Superintendent.
Coordinates directly with flightline (Specialist & APG) Expediters to achieve maximum results.
Coordinates Munitions Control for the delivery and pick-up of munitions items.
Oversee all flightline munitions loading/unloading and ensures only certified weapons loading personnel load/unload munitions in support of aircraft operations.
Track F-15QA aircraft configuration, priority, weapons/munitions loads, and establish ETICs (Estimated Time in Commission) for all aircraft weapons related system maintenance as well as loading/unloading operations.
Ensures all weapons related scheduled/unscheduled maintenance is accomplished and coordinates with Pro Super and Flightline Expediter on all aircraft maintenance actions.
Follow established CANN procedures and ensure all CANNs are accurately documented in the aircraft forms.
Ensures parts are ordered with appropriate priorities and ensures prompt/timely turn-in of DIFM (parts Due in from Maintenance).
Maximizes time on the flightline to oversee weapons maintenance personnel during the performance of aircraft maintenance, loading/unloading, and launch/recovery operations.
Requires adapt people skills to motivate maintainers and achieve maximum results.
Key Boeing-to-Customer Interface and Focal; coordinates routinely with critical third-party entities, U.S. Government Representatives and the Qatari Emiri Air Force Customer.
Responsible for enforcing safety regulations & quality standards, troubleshooting relevant aircraft issues, and implementing effective solutions to minimize disruptions.
Possess excellent leadership and team management skills, the ability to work under pressure, and a proven track record of meeting tight deadlines.
This role requires a proactive approach to problem-solving, exceptional organizational skills, and the ability to maintain high standards of quality and safety in a fast-paced production environment.
Proactively engages with subordinates to promote Boeing behaviors and a Seek, Speak, & Listen Culture.
Key responsibilities also include:
Coordinating with Boeing Field Service Representatives and engineering when required for aircraft related problem resolution.
Ensuring that all aircraft weapons related equipment is properly maintained and operational, as well as managing/directing the maximum use of maintenance support equipment.
Preparing daily reports on team priorities, taskings, and productivity to Production Superintendent and management.
Basic Qualifications (Required Skills/Experience):
Minimum 1 year of experience with fighter aircraft maintenance and/or management.
Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.
Preferred Qualifications (Desired Skills/Experience):
Experience on military fighter platforms (F-15, F-16, F-18, F-22, F-5, F-35, etc.)
Experience with aircraft weapons/armament systems is preferred.
Ex-Pat Information:
Candidate must be able to obtain a work visa, depending on requirements of the country.
Candidate must be able to meet the cultural requirements of the country, as applicable.
Employment is contingent on the candidate's ability to satisfy all labor and immigration formalities of the country.
Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate's ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned. These contingencies also apply to any/all family members who may be relocating with the candidate.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $74,800 - $101,200.
Applications for this position will be accepted until Dec. 16, 2025
Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Data Center Technician Talent Community - New Albany, OH
Information systems technician job at CBRE Group
Job ID 250917 Posted 03-Dec-2025 Role type Full-time Areas of Interest Construction, Data Centers CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (**************************************** page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.
We welcome candidates to join our Talent Community to remain in consideration for future Data Center Technician openings in our New Albany, OH market.
What You'll Need:
+ Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
+ Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
+ Provide structured feedback on project progress to Stakeholders.
+ Exhibit quality workmanship on all work and maintain Data Center cleanliness.
+ Follow all production, safety and quality standards, codes, and industry best practices.
+ Collaborate with various Stakeholders to remove project obstacles.
+ Reading and comprehending blueprints and building documentation/redline work.
+ Broad understanding of Data Center infrastructure technologies.
+ Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
+ Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
+ Provide structured feedback on project progress to Stakeholders.
+ Exhibit quality workmanship on all work and maintain Data Center cleanliness.
+ Follow all production, safety and quality standards, codes, and industry best practices.
+ Collaborate with various Stakeholders to remove project obstacles.
+ Reading and comprehending blueprints and building documentation/redline work.
+ Broad understanding of Data Center infrastructure technologies.
**What You'll Need:**
+ Knowledge and use of basic telecom hand tools.
+ Must understand customer service.
+ Clear understanding of job safety requirements.
+ Be able to read and understand floor plans.
+ Should be familiar on wiring schemes and wiring testing.
+ Should be able to pull all types of low voltage cable.
+ Should understand and be capable in performing field terminations and labeling.
+ Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
+ Capable of maintaining orderly paperwork, capable of running service jobs.
+ Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.
+ Capable of working in Data Centers
+ Shall be able to install ladder racking and seismic bracing both above and under raise floor.
+ Basic understanding of both copper and fiber cable testing and troubleshooting.
+ Read and understand blueprints and design document
+ Dress and furcate fiber trunks for splicing
+ Maintaining orderly paperwork and running service
+ Fusion Splice including Ribbon/Single OSP/ISP
+ Install, connect, and decom network equipment
+ Operate DSX 5000 tester/OTDR Tester
+ Program testers
+ Download test results to Linkware/Linkware Live
+ Save test results, verify, and submit to customer
+ Create mass labels and apply per Portmap
+ Differentiate live cables from decom cable
+ Copper testing and troubleshooting
+ Conduct Service Swaps of live networking devices
+ Understand "FIM" database and operate scanners
**Why CBRE:**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure:**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
**Work Authorization Disclaimer:**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)