Program Director jobs at Change Health Systems - 113 jobs

Aquila's Fitness Program Manager is responsible for overseeing all aspects of fitness and wellbeing programming on a client account. The Fitness Program Manager on this client account will oversee a Human Performance Initiative Program including elements of human performance, strength and conditioning, mental health, injury prevention and wellness programs for a federal agency. Salary range: $80,000-$95,000 annually depending on experience and qualifications Work Hours: Monday-Friday, 8 am - 5 pm Start Date: Sometime between February 2026 - April 2026 Location: in-person, Laurel, MD, with limited travel within DC metro area Benefits: Medical, dental, and vision coverage Life and Disability coverage Ten paid vacation annually Five to seven sick days annually Paid federal holidays Tuition reimbursement Continuing education reimbursements Service/tenure bonuses Commuter pre-tax benefits Fitness retailers discount programs 401k plan with company match Monday to Friday schedule, no weekend work Responsibilities: Oversee Fitness Center daily operations and manage centers and team in a professional and safe manner consistent with the terms of the client contract. Supervise and directs team of four (4) or more to ensure compliance with the client contract and excellent customer service Demonstrate leadership qualities and sound judgement Responsible for program development for fitness center members, including but not limited to health and fitness education, one on one training and small group training Oversee and perform readiness assessments for population. Assessment topics will include stress, resiliency, nutrition, strength, and conditioning as well as sleep, as a minimum Provide written recommendations and in person briefings to make recommendations to improve, add to, or change fitness programming based on the most current data, scientific research, and technology available, and design an implementation plan Provide expert guidance to develop physical training and injury prevention programs to complement and enhance existing fitness programming Provide qualified instruction to population on physical conditioning, injury prevention and general health. Coordinate individualized exercise and rehabilitation programs with population to ensure safe and expeditious return to work for individuals recovering from injury Perform administrative duties, such as data collection and analysis, records maintenance, and documentation, writing reports, conducting, or participating in education programs, and participating in staff quality assurance functions as needed or required by contract Interfaces and assists other client offices, representatives, contractors or entities as requested to promote health, fitness, and wellbeing to all employees Provides personal training and fitness instruction as part of daily duties Meet on a routine basis with client contact Tracks participant and program data for measurement of individual and program goal achievement, outcomes and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Carries out supervisory responsibilities in accordance with Aquila policies, procedures and applicable laws including: recruiting, orienting, training, evaluating, developing and planning the succession of staff. Plans, assigns and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth. Leads and develops team through positive coaching; ensures all staff is properly trained and holds the appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance reviews on an annual basis and initiates formal correction action process when warranted. Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and Aquila policies. Develops relationships with members, clients and key contract clients to promote goodwill and generate new business. Interprets and disseminates policy to staff and regularly assesses employee performance. Implements NSCA programming guidelines, identifying high-risk and special populations Responsible for facilitation of the Aquila internship program when appropriate Additional duties and responsibilities as needed. Qualifications: Bachelor's degree in Kinesiology, Exercise Science, Health Science, Health Promotion, or closely related field. Currently active National Strength and Conditioning Association (NSCA) Certified Strength and Conditioning Specialist (CSCS) certification Currently active National Strength and Conditioning Association (NSCA) Tactical Strength and Conditioning Facilitator (TSAC-F) certification Five or more years of specialized experience developing short and long-term sport or mission specific performance programs resulting in success for elite athlete populations U.S. Citizenship required (this is a federal agency) Must pass a physical training examination Must be able to physically push, lift and drag one hundred (100) pounds Must be able to work both indoors and outdoors, for extended periods of time in any weather Limited travel within DC area may be required Must pass a high level security clearance background check process Aquila is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law. EOE Protected Veterans/Individuals with Disabilities

Sheppard Pratt offers psychiatric day programs for adults living with serious mental illness. Our program delivers individualized services and resources to promote recovery and help clients become more independent. Responsible for the overall operations and management of the Residential Rehabilitation Program in Baltimore County/Catonsville. Manages the delivery of services, staff supervision, administration and evaluation of program(s) with integrity and professionalism. Ensures program compliance with all regulatory and accrediting bodies. Responsibilities: Program Management Provides an efficient and effective program structure. Provides, implements and maintains a system for continuous quality improvement. Ensures that the program's mission and its services are carried out effectively and efficiently. Monitors smooth day-to-day operation of program activities and service delivery. Assumes responsibility for assessing coordinating and implementing service planning needs of clients assigned to designated program(s) area. Implements new program services and quality improvement systems to meet the changing needs of clients and changes in the health care services delivery system. Ensures coordinated services to clients through effective interface with various program components and with external service providers. Manages the maintenance of program space, equipment and supplies, as necessary. Staff Management Implements the hiring process, training and ongoing supervision and evaluation of program staff in designated area. Assists staff with plans to enhance professional growth including external and internal training and education. Reviews credentials, experience and performance of supervised staff and grants privileges for performing duties of job description at time of hire and as needed thereafter. Teaches, coaches and models skills for staff development including psychiatric rehabilitation skills, motivational techniques and cognitive behavioral techniques. Manages staff schedules and plans coverage for absences. Monitors staff, students, and volunteers for assigned program(s). Budgetary Responsibility Implements program budgets. Monitors program utilization, revenue and costs. Keeps program(s) within budgeted expenditures and develops programming and structure that ensures that budgeted revenues are obtained. Compliance and Reporting Ensures program compliance with all regulatory and accrediting bodies. Monitors and participates in the development of information management systems that produce accurate information for reporting, evaluation and planning and decision-making purposes. Ensures that current, accurate and complete documentation related to all service functions is maintained. Maintains compliance with applicable licensing, accrediting and funding standards. Prepares program for external program and facility site reviews. Develops and implements correction plans. Completes training and documentation as required by regulation and accreditation bodies Client Relations Establishes and maintains positive relationships with individuals served, families, and referral sources, and purchasers of service, staff and other service providers. Ensures safe work environment in designated work areas. Participates in team meetings weekly and attend other management meetings as assigned. Observes and reports any changes in individual's conditions, physical and/or mental health. Manages difficult or emotional individual situations, respond professionally for requests for assistance and support. Assesses for health and safety and takes action with individuals, groups and environment. Responds to crisis situations safely and effectively. Thoroughly document all services. Requirements: Work requires general and specific knowledge of behavioral health, recovery and rehabilitation generally obtained by a Bachelor's degree and two years' experience or an Associate's degree and four years' experience. If not degreed, 5 years of experience is required. One year of supervisory experience is required. Must be a licensed mental health professional or possess CPRP (certified psychiatric rehabilitation professional) at time of hire or within 6 months from date of hire. (This qualification is not applicable to Developmental Disabilities programs.) Working knowledge of Microsoft Office, ability to navigate through applications and utilize a keyboard to input required documentation into electronic health record. Prior experience with electronic health record a plus. Effective communication and interpersonal skills to develop positive relationships with community organizations, clients and families; to direct staff and resolve problems and issues. Must possess a valid state Driver's License with a driving record that meets Sheppard Pratt regulations. Must possess a 4-passenger vehicle that meets Sheppard inspection and vehicle insurance that names employee as insured driver. Must be flexible to adjust schedule to meet program needs including evening or weekends. Requires On-Call availability

Residential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Our team helps individuals obtain housing, employment, mental health services, and more. Shift: Tuesday - Saturday, 12pm - 8pm What to expect. This is an opportunity to provide support for mental health treatment. You will be responsible for the management of program areas, including the delivery of services and supervision of staff. Additional responsibilities will include: Monitoring smooth day-to-day operations. Implementing and maintaining systems for continuous quality improvement. Assessing, coordinating, and implementing direct support service needs of clients. Participating in the hiring, training, and the ongoing supervision and evaluation of staff. Monitoring program budget. Ensuring compliance with applicable licensing, regulatory, funding, and accrediting bodies. Establishing and maintaining positive relationships with clients, support systems, and partner service providers. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program This position has a flat pay rate of $53,560. What we need from you. High school diploma or GED. Bachelor's degree in a related field preferred. Two years of positively referenced experience. Supervisory experience is preferred. Requires on-call flexibility. A driver's license with 3-points or less and access to an insured vehicle WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives! #LI-HD1

The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships The Clinical Program Director is responsible for the management and the strategic growth of the Wound Care Program and other wound care continuum programs for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center (WCC) , to include the following functions: day-to-day center operations, staff management, financial management, quality/performance improvement, community education, and clinical functions oversight. The Clinical Program Director is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.Essential Functions/Responsibilities: (Percentage time shown in parenthesis next to each function) Manages the Center's Operations (20%) Oversees the day-to-day management of outpatient clinic(s), and other wound care continuum programs, as applicable. Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services. Facilitates the flow of information and maximizes effective communication throughout the program. Prioritizes responsibilities and directs the work of the Center's clinical staff and non- clinical staff. Collaborates with other health care providers across the wound care continuum, Wound Care Center (WCC) Providers, and Medical Director regarding clinic and patient needs. May function as a Documentation Assistant (scribe) in accordance with Healogics policy Manages direct reports in conjunction with the company and hospital HR departments.This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews. (5%) Performs Financial Management (10%) Manages and coordinates the revenue cycle for Healogics and for the hospital partner, as appropriate. Stays current with reimbursement changes, providing physician and staff updates and education as needed. Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility. Tracks and reports all ancillary revenues generated by the program. Manages costs through appropriate utilization and management of labor and supply across the wound care continuum. Works with Healogics support team to complete financial reviews and presents results to hospital leadership. Manages Community Education/Marketing functions (20%) Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the Wound Care Center (WCC) (s). Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase Wound Care Center (WCC) referrals. Maintains, monitors and updates the list of Physician Practices within a given radius of the hospital on an ongoing basis. Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center (WCC) program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system. Communicates on a regular basis with the (C) DO and/or (C) VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed. Manages Quality/Performance Improvement functions (10%) Implements and manages a continuous Wound Care Center (WCC) Performance Improvement Program (PIP) and strives to meet Wound Care Center (WCC) quality indicators.Ensures program is integrated into the partner hospital's PIP program. Participates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database. Monitors patient, referring physician and customer satisfaction. Ensures that Patient Safety Guidelines are followed, that Healogics employees complete all annual requirements, including compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate. Manages clinical functions (20%) Is responsible for coordinating the clinical activities and directing the work of the clinical staff. This includes patient care assessment, patient care planning and implementation, and working on patient care quality improvement. The CPD partners with the for review of clinical practice. As needed, serves as case manager to a group of wound care patients, to include specific assessments and direct patient care according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. Performs hyperbaric related duties, as needed, upon completion of the Healogics Hyperbaric training. May perform hyperbaric safety director duties after completing the required Healogics hyperbaric safety director training Manages Relationships (15%) Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition.Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital.Participates in hospital department/management meetings and actively participates in Hospital communication activities. Builds and develops effective working relationships with wound care program providers, clinical and support staff.Encourages all program staff to provide excellent customer service to members of other hospital departments. Performs other duties as required. Required Education, Experience and Credentials: Current Registered Nurse (RN) license to be maintained throughout the duration of employment in this position Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience OR Associate's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience OR 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience Management experience preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated knowledge of regulatory/accrediting requirements for healthcare organizations Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint) Strong interpersonal, verbal and written communication skills, to include group presentation skills Strong analytical and quantitative skills Strong customer service and follow-up skills Strong organization, time management skills and ability to multi-task in a fast-paced environment Leadership and teaching skills Strong relationship building and influential skills Strong team building and motivational skills Ability to work with Healogics and hospital management. Budget and strategic planning skills Ability to travel overnight Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Moving about Close, distance and peripheral vision Reading Communicating Writing Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Reaching/grasping/touching with hands Traveling distances (car, airplane, etc.) Detecting sounds by ear Color perception Work Environment: Normal office environment Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects #KTHTF The salary for this position generally ranges between $101,700.00-$134,900.00 Annually This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

The Technical Program Director will lead complex Medical Device development programs from concept to commercialization, focusing on technical execution, quality, risk management, and regulatory compliance, while managing budgets, timelines, and stakeholders to deliver innovative, safe, and effective devices. This role will bridge engineering, clinical, and business needs, ensuring seamless integration of hardware, software, algorithms, and driving best practices in project execution. The individual should be self-driven and work cross functionally collaboratively with Marketing, Sales, Clinical, Quality and Regulatory organizations in delivering program goals. This role will be responsible for leading development of the next generation implantable Continuous Glucose Monitoring (CGM) system through commercialization. Duties and Responsibilities include, but are not limited to: * Program Leadership: Provide technical and strategic direction for large programs across broad functional disciplines. Work with all Project team members throughout the development in order to ensure that products are produced in a safe, efficacious and quality while keeping within established time frames * Project Management: Oversee planning, scheduling, resource allocation, risk mitigation, and execution working collaboratively with internal cross functional teams and external partners. Exercises wide latitude in determining objectives and approaches to critical assignments. Overall accountability of all program level development activities which may include leading, participating or supporting all phases. * Quality & Regulatory Compliance: Ensure adherence to Quality Management System, design controls, and regulatory standards. * Cross-Functional Collaboration: Partner with R&D, Clinical, Regulatory, Manufacturing, and Quality teams, resolving issues and driving integration. * Stakeholder Management: Communicate progress, manage scope changes, and report to executive leadership through a regular cadence of forums. * Technical Oversight: Lead directly or indirectly, root cause analysis, technical problem-solving, and integration of complex system-level components (hardware, software, firmware). * Mentorship: Strong mentor to direct and in-direct reports * Vendor Management: Broad experience and ability to work with and manage external partners and their deliveries Knowledge, Skills, Abilities and Requirements: * BS/MS/PhD in Engineering (MechE, EE, ChemE, Biomedical or similar fields) from an accredited university * 10+ years in Implantable Medical Device product development, with 5+ years in program/project management specifically working with Product Development, Process Development and Manufacturing. * Deep understanding of the full product lifecycle, risk management, Agile/Scrum, JIRA, ISO 13485, 21 CFR Part 820, and experience with medical device software/hardware. Good understanding of regulated product development * Excellent knowledge of documentation and process needs to meet FDA and CE regulatory requirements * Experience in managing projects from inception to post-market. * Must have strong analytical skills to analyze dependencies in a project and be able to proactively understand/anticipate the critical paths on projects * Ability and willingness to travel frequently (25-50%)

Residential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Our team helps individuals obtain housing, employment, mental health services, and more. What to expect. Program Management Implements and maintains systems for continuous quality improvement in designated program area(s). Helps to ensure that the program's mission and its services are carried out effectively and efficiently in designated program area(s). Monitors smooth day-to-day operation of assigned program activities and service delivery. Assesses, coordinates and implements service needs of clients assigned to designated program area(s). Helps to meet the changing needs of clients and changes in the health care services delivery system. Ensures coordinated services to clients through effective interface with various program components and with external service providers. Helps to manage the maintenance of designated program space(s), equipment and supplies, as necessary. Staff Management Participates in the hiring process, training and ongoing supervision and evaluation of staff in designated program area(s). Assists staff with plans to enhance professional growth including external and internal training and education. Participates in the review of credentials, experience and performance of assigned staff and grants privileges for performing duties of job description at time of hire and as needed thereafter. Teaches, coaches and models skills for Site and Shift Leads and direct care staff, including psychiatric rehabilitation skills, motivational techniques and cognitive behavioral techniques. Monitors staff, students, and volunteers for assigned program area(s). Participates in on-call rotation, which involves being available at all times via telephone, problem-solving client and staff issues, and providing coverage as needed. Develops and manages monthly staff coverage schedules and develops coverage plans as needed. Budgetary Responsibility Ensures applicable program costs are maintained within budget. Monitors service utilization to achieve budgeted revenue targets in designated program area(s). Compliance and Reporting Ensures compliance with applicable licensing, regulatory, funding, and accrediting bodies for assigned program area(s). Implements and monitors information management systems that produce accurate information for reporting, evaluation and planning and decision-making purposes. Ensures that current, accurate and complete documentation related to all assigned service functions is maintained. Prepares assigned program area(s) for external program and facility site reviews. Implements correction plans. Completes training and documentation as required. Client Relations Establishes and maintains positive relationships with individuals served, families, and referral sources, and purchasers of service, staff and other service providers. Ensures safe work environment in designated work areas. Participates in team meetings and attend other management meetings as assigned. Observes and reports any changes in individual's conditions, physical and/or mental health. Manages difficult or emotional individual situations, respond professionally for requests for assistance and support. Assesses for health and safety and takes action with individuals, groups and environment(s). Responds to crisis situations safely and effectively. Thoroughly document all services. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program The pay for this position is a flat rate of $53,560. What we need from you. High school diploma (or equivalent) and at least two years' experience is required. Bachelor's degree in related field and supervisory experience is preferred. Requires one of the following certifications at time of hire and continuously throughout employment: Geriatric Nursing Assistant (GNA), Certified Nursing Assistant (CNA), or Certified Medicine Assistant (CMA). Knowledge and or experience working with older adults with complex medical needs is required. Ability to understand the program budgetary process. Must possess a valid state Driver's License with a driving record that meets Sheppard Pratt regulations. Must have access to a 4-passenger vehicle that meets Sheppard Pratt inspection and vehicle insurance that names employee as insured driver. Must be flexible to adjust schedule to meet program needs including evening or weekends. Requires On-Call availability WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives! #LI-HD1

Residential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Our team helps individuals obtain housing, employment, mental health services, and more. What to expect. This is an opportunity to provide support for mental health treatment. You will be responsible for the management of program areas, including the delivery of services and supervision of staff. Additional responsibilities will include: Monitoring smooth day-to-day operations. Implementing and maintaining systems for continuous quality improvement. Assessing, coordinating, and implementing direct support service needs of clients. Participating in the hiring, training, and the ongoing supervision and evaluation of staff. Monitoring program budget. Ensuring compliance with applicable licensing, regulatory, funding, and accrediting bodies. Establishing and maintaining positive relationships with clients, support systems, and partner service providers. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay for this position is a flat rate of $53,560. What we need from you. High school diploma or GED. Bachelor's degree in a related field preferred. Two years of positively referenced experience. Supervisory experience is preferred. Requires on-call flexibility. A driver's license with 3-points or less and access to an insured vehicle. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives! #LI-HD1

The Resident Programs Director plans, supervises and monitors the “Sweet Memories” and Assisted Living Activity programs to meet the specific needs of each and all residents in order to ensure the residents remain as engaged, healthy and as active as possible. Assists the Resident Care Director in maintaining the physical and emotional health of the resident. The Resident Programs Director is responsible for the activities program in the memory care neighborhood and assisted living. Job Requirements • Two years' college in a heath care field or an activities professional by a recognized accrediting body. • One to Two years' full-time work experience, within the last five years, in an activities program in an adult care setting, or similarly related experience with specialized memory care programs. • CPR and First Aid certification are required. • Universal Assessment Instrument & Individual Service Plan certificates or willingness to obtain • Must have a thorough knowledge of, social and psychological needs of residents. • Ability to work without close supervision and to follow verbal and written instructions. • Must be willing to perform non-professional duties. • Must have the ability to work effectively with technology and maintain or assist in maintaining our SMILE family engagement/calendar creator platform • Must have an acceptable driving record that allows driver to be insured on the company insurance Areas of Primary Responsibility • Designs a creative activity program based on company standards to meet the individual needs and interests of the residents. Plans seven-day per week activity calendar (s) that promotes resident participation in a structured environment; includes one to one programming for residents who cannot participate in a group setting. • Work closely with the Resident Care Director on a daily basis to better serve the residents, family, visitors and staff in the community. • Monitors the day-to-day operation of the Sweet Memories Neighborhood, i.e.resident ADLs, meals, cleanliness of the neighborhood, delivering of activities, charting and documentation assigned. • Follow state-mandated Assisted Living Facility regulations. • Participate in the delivery our CSL Signature Service Programs to SweetMemories and Assisted Living residents. • Assist and provide input in the completion and updating of UAIs, ISPs, and other assessments specific to the Sweet Memories Program • Participate in Care Plan meetings and family meetings. • Communicates to families regarding resident's involvement in activity program. • Assist as needed in the training and teaching of staff for the Sweet Memories Neighborhood and Assisted Living activity programs. • Provides guidance and acts as a resource to staff on the importance of activity programs and other areas regarding the quality of life for residents. • Participate in resident move-in processes in the “SweetMemories” neighborhood and Assisted Living. • Assists in touring and customer contact to maintain desired occupancy. • Participates in coordinating special events at the community to include family nights and open houses • Manages volunteer program, including training and supervising volunteers. • Manages transportation for outings and medical transportation as needed. • Weekend coverage as assigned • Be able to do any job in the facility upon request by the Executive Director • Directly supervises any Program Assistants or Activity Assistants in all duties and responsibilities to include interviewing, planning and, assigning, and directing work; appraising performance; addressing complaints and resolving problems. • Valid driver's license (required driver) • Other duties as assigned Culture Ambassador • Models the core values of the company: We Care About People We Do the Right Thing We are Passionate, Have Fun, and Celebrate Success We Speak Up! It's Our Responsibility We Take Ownership and Add Value We are Respectful • Ensures all personnel exemplify the core values of the company at all times. • Create and drive the sales culture.

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Starting Salary: $69,742/yr +DOE Schedule: M-F: 40 hours/week. Will be clinical .5FTE at various sites and oversee staff in all clinics Job Summary: This position will dedicate half of their time providing direct clinical care and the other half providing clinical oversight. This position ensures clinical compliance according to Virginia Garcia's policies and procedures and in accordance with the Oregon Administrative Rules (OARs) within the supervising provider's scope of practice. This position works directly with the Substance Use and Care Coordination Program Manager, the Director of Integrated Behavioral Health, and other IBH leaders to ensure excellence in care and compliance with our Certificate of Approval (COA) with the Oregon Health Authority. The Supervisor works as a member of the Integrated Behavioral Health Program Leadership and represents Virginia Garcia at internal and external meetings as assigned. The Supervisor works closely with our Workforce Development Program to ensure a strong pipeline of CADCs into our system in accordance with the specific needs of our patient population. This position also works closely with the Substance Use and Care Coordination Manager to ensure all Substance Use Disorder (SUD) services are aligned and delivered in accordance with the OARs as outlined in our COA. Essential Duties and Responsibilities: Clinical Care Provide Substance Use Disorder individual counseling. Provide assessment and treatment planning upon intake and throughout services as needed to determine appropriate level of care. Facilitate transfer to higher levels of care as assessed and appropriate. Provide relapse prevention support services and planning. Follow up frequently and regularly with patients who are struggling with relapse and/or have a high relapse potential. Update medical records and clinical documentation timely using Epic - EHR in compliance with regulatory and agency guidelines. Apply motivational interviewing techniques to promote engagement in treatment. Provide crisis intervention to patients, utilizing clinical judgement to support a safe and trauma informed treatment environment. Act as a liaison to promote skilled outreach services to be offered when needed and within the requirements of funders. This includes individual or group service provision, psycho-education and instruction for patients and caregivers supporting the delivery of ongoing care as needed. Provide management of care for patients, ensuring individualized quality care in conjunction with medical care team, as needed. Ensure appropriate procedures are developed and followed regarding community based and clinic safety protocols. This position will hold and maintain a caseload reflective of their half-time clinical FTE. Clinical Oversight SUD individual and group supervision for CADCs at all levels according to the requirements of the OARs. Identify and train clinicians in Evidence Based Practices for individual and group curricula. Hire, onboard, train and develop retention programs for CADCs at all levels. Work as a member of Workforce Development Committee to develop pipelines for CADC positions and work to make Virginia Garcia the employer of excellence for BIPOC and bi-lingual providers in our community. Ensure ongoing quality of the SUD Program Counseling services and address issues related to barriers to patient access to care. Ensure compliance with federal, state and local regulations related to addictions services, lead internal audits in collaboration with the SUD Program Manager and the Director of Integrated Behavioral Health. Serve as a leader and point-person for external auditors related to SUD, COA, and MAR. Work alongside the organization's Quality Department and staff to coordinate ongoing compliance and quality standards for MAR services. Responsible for ensuring OAR compliance of policies and procedures for CADC service provision in collaboration with the SUD Program Manager. Work alongside key stakeholders to evaluate clinical outcomes, continuously measuring, assessing and improving the quality of the SUD Counseling Services. Provide administrative and clinical supervision to CADC staff to ensure they are meeting documentation standards according to the OARs and required patient service hours. Work closely with clinic leadership and staff to ensure staff are working as members of the clinic's care teams and are appropriately integrated into their assigned clinic. Coordinate and meet regularly with community stakeholders to develop and maintain referring relationships, participate in ongoing learning and educational opportunities and maintain awareness of key resources and supports in the community related to SUD Treatment Services. Provide regular QI and UR services as part of the BH Department QI Program including peer review. Support assigned clinicians to practice within their scope using all best practices from screening and assessment, treatment planning, relapse prevention and support, to discharge or transfer to higher levels of care as assessed and appropriate. Trainer will have high competency in EHR and meet criteria to be an Epic Superuser or Clinical Builder. Will ensure that all staff are trained in EHR and documentation standards. Provide crisis support to clinicians who are working with patients in crisis. Attend agency and community meetings as appropriate and determined in collaboration with supervisor. Initiate and participate in patient care inter- and multi-disciplinary case conferences and educational and program service programs. Perform other duties as assigned. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements The Substance Use Program Supervisor will have access to PHI during the course of their work activities. They will use the information to provide individual patient assessments to be used in the development of comprehensive integrated medical care services. Applying the minimum necessary standard of HIPAA, the designated record sets to which this position will have access include: all sections of the medical record, patient demographic information in the practice management system, incoming records, reports, results, consultations, etc. This position is required to read the content of these records only to the extent needed to accomplish the assigned tasks. SUD related notes will be restricted as appropriate to comply with confidentiality regulations around substance use disorders. Knowledge, Skills and Abilities Required: Bachelor of Arts/Bachelor of Science degree in behavioral sciences field or at least four years' similar work experience in healthcare or behavioral health setting Certification as a CADC II required. 2 years' experience in the addiction services/substance use disorder field and must maintain certification throughout employment. Minimum of 1 year experience directly supervising and/or training staff. 1 years of experience working in primary care setting. Knowledge of best practices related to Behavioral Health Care Coordination services, and the provision of Medication-Assisted Recovery (MAR) in a primary care setting. Experience working in Epic EHR required. Proficiency in English and Spanish both written and spoken languages and experience within the Latino community preferred. Cultural competency and a desire to work within a community health setting and on behalf of disenfranchised communities. Commitment and alignment to Virginia Garcia Memorial Health Center's mission, vision and values. Demonstrated leadership and ability to supervise, train and mentor staff. Ability to form collaborative relationships with key stakeholders both internally and externally with key partners. Knowledge of the methods for effective supervision. Ability to build and maintain effective working relationships. Knowledge of human behavior, including the ability to evaluate motivation and readiness for treatment. Demonstrated ability to create, maintain, and model appropriate boundaries with staff and patients. Ability to coordinate, collaborate and communicate well with others. Highly organized, motivated, and able to demonstrate autonomy and independence on projects and assignments. High degree of confidentiality and integrity as well as professional ethics, including dependability, reliability, accountability, and responsibility. Ability to be flexible and creative. Valid driver's license, reliable transportation, safe driving record, and insurance coverage. Physical Requirements Percentage of time spent Standing/Walking: up to 20% Sitting: up to 90% Lifting/Carrying: less than 5%; may occasionally lift up to 20 lbs. Travel to multiple locations within Washington and Yamhill counties. Working Environment/Physical Hazards Work in well-lighted, ventilated office environment. Office equipment used Computer: databases and word processing Telephone, fax, copier, scanner Immunization Staff member must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.

The Adult Residential Treatment Center (RTC) provides services for persons ages 18 and older with serious mental illness, including individuals with co-occurring substance use disorders or development disabilities. Our teams craft individualized plans for the residents to reach the highest level of recovery possible. What to expect. This is a direct care opportunity to be responsible for the overall operations and management of Sheppard Pratt's Towson RTC services. You will oversee the overall mental health and wellbeing of the clients that the program serves. Specific responsibilities include: Ensuring your program's mission and services are carried out effectively and efficiently. Maintaining compliance with government regulatory bodies and other related accreditation organizations. Supervising program staff and identifying training needs based on trends and developments in client care. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to ongoing training and education, including a robust tuition reimbursement program. Comprehensive retirement, medical, dental, and vision benefits. Generous paid-time-off and flexible scheduling. Complimentary employee assistance program. And more! The pay range for this position is $63,345 minimum to $74,263 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. What we need from you. This position requires one of the following education and experience combinations: o High school diploma and 5 years of experience. o Associate degree and 4 years of experience. o Bachelor's degree and 2 years of experience. 1 year of supervisory experience is preferred. A driver's license with 3-points or less and access to an insured vehicle. Requires on-call flexibility. Certified Psychiatric Rehabilitation Practitioner (CPRP) certification required within 1 year of hire. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives! #LI-HD1

Job DescriptionClinical Program Manager Day Treatment Program - Portland Metro Campus Trillium Family Services Schedule: Full-Time (40 hours/week) Monday-Friday, 8:30 a.m. - 4:30 p.m. (some flexibility required) Starting Salary: Unlicensed: $77,980/year - Licensed: $84,480/year Trillium Family Services is seeking an experienced Clinical Program Manager to lead our Day Treatment Program at the Portland Metro campus. This role provides clinical leadership and program oversight in a dynamic, multidisciplinary treatment environment serving youth and families with complex needs. The Clinical Program Manager assists in managing treatment and direct care programs, coordinates the case management process, and ensures a safe, therapeutic, and effective milieu. This position requires strong clinical judgment, leadership skills, and the ability to operate independently while collaborating closely with an interdisciplinary team. Essential Duties & ResponsibilitiesClinical Leadership & Program Management Assist in the management of treatment and direct care programs and activities within the Day Treatment setting. Coordinate and facilitate the case management process. Provide leadership to the multidisciplinary treatment team. Direct the therapeutic milieu to ensure the health, safety, security, and effective treatment of clients. Provide clinical oversight and guidance to staff delivering treatment services. Consult with staff and arbitrate clinical disputes when treatment teams are unable to reach consensus. At times, function as a clinical therapist as program needs require. Provide clinical supervision to post-master's level therapists working toward licensure, as applicable. Supervision & Staff Development Provide direct supervision to assigned staff. Interview applicants and hire or recommend hiring, depending on position. Issue verbal and written corrective actions and recommend further discipline, up to and including termination, when necessary. Prepare performance evaluations for assigned staff. Review and approve staff requests for time off. Operations & Availability Respond to emergencies as needed. Position may require evening, weekend, or shift work. Job is demanding, with frequent deadlines, meetings, and interruptions. Operates independently with minimal supervision; work is reviewed based on outcomes and through weekly supervision meetings. QualificationsEducation Master's Degree in Social Work, Counseling, or a closely related field required. Licensure & Certifications Preference given to candidates who have or will qualify for licensure in social work or counseling in the state of Oregon. Must maintain a valid driver's license for state of residence and a driving record acceptable to the agency. When authorized to use a personal vehicle for agency business, must maintain personal auto insurance. Experience Five (5) years of experience facilitating and consulting with interdisciplinary treatment teams. Two (2) years of experience as a supervisor or manager responsible for supervising a clinical unit or program. Knowledge, Skills & Abilities Ability to manage complex clinical situations across a wide variety of circumstances. Strong working knowledge of applicable laws, governmental guidelines, and organizational policies. Demonstrated ability to make sound clinical and administrative decisions with broad discretion. Excellent leadership, communication, and conflict-resolution skills. Proficient computer skills, including word processing and data entry. Why Join Trillium Family Services? Trillium Family Services is committed to providing high-quality, trauma-informed care to children and families. We value collaboration, professional growth, and compassionate leadership. This role offers the opportunity to make a meaningful impact while leading a dedicated clinical team. This position offers the opportunity to lead meaningful clinical work in a day treatment setting, influence program development, support staff growth, and make a lasting impact on the lives of adolescents and families. 100% Employer Paid Medical, Vision, and Dental for Full Time Employees 401k retirement plan matches Growth | Career track, continuing education, and professional development Generous Vacation and Sick Leave Opportunity to make a meaningful impact on clinical services for youth Collaborative, mission-driven work environment At TFS we believe that every child and family can have a brighter future, through the love we bring together we can make this possible. There is so much need for mental and emotional support at all levels of our communities. Pay Equity: Please be advised that the pay listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Consideration of candidates will be on-going, and position may close after 3 days of original posting. If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department. Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.

Assertive Community Treatment (ACT) programs provide comprehensive, mobile treatment services for adults with a persistent mental health illness. The program is for individuals who have not found success in traditional outpatient settings and who require individualized treatment services when and where it's needed. This position is eligible for a $5,000 sign on bonus. What to expect. The Program Director will manage the overall operations and direct support services, ensuring the mental health and well-being of clients. This includes maintaining a clinical caseload, providing therapy in addition to administrative tasks, and overseeing the delivery of in-home and community-based services. You will supervise both clinical and non-clinical staff, ensuring high-quality, client-centered care, compliance with standards, and coordination of services such as therapy, medication management, and crisis intervention. This role offers the opportunity to make a meaningful impact on individuals with severe mental illness. Specific responsibilities include: Ensuring your program's mission and services are carried out effectively and efficiently. Maintaining compliance with government regulatory bodies and other related accreditation organizations. Supervising program staff, both clinical and non-clinical, and identifying training needs based on trends and developments in direct care for mental health treatment. Providing direct clinical services, including intake assessments, screenings, and therapy, with an emphasis on in-person care. Providing services in-home and in the community, ensuring client care extends beyond the office setting. Transporting clients when necessary to ensure access to services. Managing administrative tasks associated with maintaining caseloads and service delivery. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Free clinical supervision to those working towards licensure Licensing and certification preparation assistance Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Grand rounds, CME opportunities, and on-site lectures Cross-discipline collaboration What we need from you. Within three months of hire, candidates must hold one of the following active Maryland licenses in order to practice: Licensed Certified Social Worker - Clinical (LCSW-C) Licensed Master Social Worker (LMSW) Licensed Graduate Professional Counselor (LGPC) Licensed Clinical Professional Counselor (LCPC) Master's degree in Social Work, Clinical Mental Health Counseling, Psychology, Rehabilitation Counseling, or a closely related clinical field. A minimum of 2 years of leadership experience in a clinical setting, including program development, operational oversight, and supervision of clinical staff. A minimum of 3 years of experience working with adults with mental illness. A driver's license with 3-points or less and access to an insured vehicle. Requires on-call flexibility. The pay range for this position is $77,250 minimum to $90,000 maximum. Pay for this position is determined on a number of factors, including but not limited to, license and years and level of related experience. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives! #LI-EH1 #INDPA

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary The mobile health program (MHP) facilitates access to medical, dental, behavioral health, and social care for patients with the highest barriers to receiving care by taking services into the community. This role will work directly with immigrants, refugees, houseless individuals and families, people with mental illness, substance use disorders, and other historically underserved communities. The Mobile Health Program Supervisor provides operational leadership, direct supervision, and performance oversight for an integrated community-based care delivery team assigned to the mobile program. The MHP will operate full-time, year-round providing primary and preventive care services in the community for Washington and Yamhill County residents. The supervisor may occasionally drive the mobile health unit (a modified RV) following training and qualification assessment. This position regularly travels between mobile sites and requires a valid driver's license and a vehicle. Role includes some weekend and late evening shifts. Essential Duties and Responsibilities Operational Leadership * Organize and manage mobile team members huddles and escalate issues appropriately to Mobile Health Program Manager (MHPM). * Facilitate mobile team meetings. * Develop and maintain professional, service-oriented working relationships with patients, community partners, leadership team, and mobile program employees. * Maintain a mobile visual management electronic "whiteboard." * Participate actively in mobile leadership team decision-making. * Investigate operational problems and workload distribution issues with MHPM. * Investigate patient and provider/staff complaints and develop appropriate action plans regarding customer service, quality assurance, and compliance issues, collaborating with HR, the Quality Assurance Manager and the Chief Corporate Compliance Officer, when applicable. * Ensure mobile unit and associated spaces, including those in community partner facilities provide a safe and confidential setting for prospective mobile patients to request and receive services. * Maintain an orderly and professional working atmosphere. * Manage clinical and office supplies as delegated by MHPM. * Deploy support staff to ensure the needs of all mobile activities and events are met. Collaborate with MHPM to ensure staff coverage and assignments across program. * Effectively communicate and model VG's mission and values to staff and clients. * Prepare for and present occasional program updates and data for Senior Leadership Council and Board of Directors in collaboration with mobile leadership. * Monitor to ensure that interpretation services are scheduled accurately for both in-person and Video Remote Interpreting (VRI) services. * Assure mobile program staff are accessing Uber Health, flex fund, and other patient support services effectively and in accordance with eligibility requirements. Supervision * Provide supervision, coaching, development, and performance management of all permanently assigned mobile health program staff, excluding licensed practitioners. This may include clinical and front office support staff including medical assistants and RNs. * Coordinate the hiring process and exercise final hiring authority for mobile support staff. * Maintain staffing targets for the team and ensure adequate daily coverage of staff. * Work with the Registration and Interpretation Services Program Manager (RIS) to assure that mobile staff perform registration and customer service accurately and in a timely manner. * Be present to mobile health staff either remotely (from another site) or in person. * Hold a 1:1 check-in with each team member at least monthly. * Communicate performance expectations to staff. * Provide annual performance reviews and support staff development for direct reports. * Manage and address interpersonal dynamics and differences effectively; collaborate as needed with MHPM to resolve team member performance issues. * Adhere to performance management expectations as provided through the progressive discipline process. * Lead and develop staff by role modeling professional practice and customer service skills. * Lead the mobile health staff toward compliance with all VGMHC's policies and procedures. * Implement and sustain a customer-focused environment through care team staff training and positive reinforcement, consistent recognition, and performance management. * Ensure appropriate, accurate, and timely management of employee timecards and time off requests. Training and Program Compliance * Orient new mobile program staff to their roles, including the development of training plans, assisted by the VGMHC Organizational Development Department, Quality Department, and EHR support. * Review standard work with staff and monitor that they understand and perform to plan. * Work with MHPM and Director of Operations to ensure compliance with HRSA and state program requirements and to prepare for and host site visits as needed. * Facilitate mobile role-based, team, and department meetings in collaboration with MHPM. * Provide support and oversight for clinical staff for clinical compliance module completion and the CLIA and VFC competency checkoffs. * Act as primary contact and support for internal audits and prepare for bi-annual C-Qual site visits. * Create and implement processes to ensure compliance with "back-office" programs such as vaccine administration and management and laboratory quality assurance compliance. * Assure compliance with all pharmacy policies and regulations for clinic dispensed medications, including supporting procedures for inventory, tracking, and medication reconciliation compliant with 340B. * Identify training needs of clinical staff and coordinate with clinical training team to meet these needs. * Provide Epic support to team members; function as an EPIC 'Super-User.' Metrics and process improvement * Address mobile program quality outcomes, including quality measures and access data, and address progress and improvement. * Participate in quality improvement activities which support patient access management outcomes. * Post weekly and monthly data to mobile "whiteboard" - be the team's data expert. * Consistently monitor access and productivity with each mobile site. Report on KPMs with MHPM. * Lead and promote mobile innovation efforts that address population health goals and the biopsychosocial needs of mobile populations. * In collaboration with MHPM, promote and lead process improvement efforts through PDSA cycles, value stream mapping, and other lean methodologies. * Work with team members to pull data reports; help to prioritize quality and access measures for the team to focus on. * Develop staff training, coaching and workflows to improve outcomes in organizational metrics with particular focus on access and population health. * Ensure daily coverage and monitor that daily tasks are being completed in a timely manner. * Perform other duties as assigned. HIPAA Requirements The Mobile Health Program Supervisor has access to PHI to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Program Supervisor is required to read the content of these records only the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills, and Abilities * Committed alignment with VGMHC's mission, vision, and values. * Bilingual English/Spanish preferred (spoken and written). * Sensitivity to the needs and situations of marginalized populations from a variety of income levels including immigrants, refugees, houseless individuals and families, people with mental health and substance use disorders, and others with barriers. * Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. * Ability to remain calm and professional when faced with difficult situations or emergencies. * Knowledge of electronic health record systems (OCHIN Epic or Epic) is preferred, and competency is expected to be acquired within an appropriate timeframe. * Effective organizational, time management and delegation skills. * Ability to recognize problems, collect data, and establish facts. * Ability to embrace change and innovation when appropriate. * Ability to effectively present information and respond to questions and requests from patients, coworkers, and community members, including public speaking to groups of all sizes. * Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook). * Ability to effectively communicate direction, instruction, and guidance to staff. * Ability and willingness to work at multiple locations across the broad VGMHC service area. Education and Experience * High school diploma or general education degree required. * One year experience in supervisory or lead position required. * MA accreditation, LPN certification, AA/BA degree in a related healthcare field with two years relevant healthcare experience preferred. * Bachelor's degree in a relevant field preferred. Behavioral Competencies Accountability: Role model VG's mission, vision, and shared values. Customer Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations. Teamwork: If someone needs help, help them. Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work. Confidentiality: Maintain strict confidentiality and respect the privacy of others. Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work. Respect: Demonstrate consideration and appreciation for co-workers and patients. Communication: Demonstrate the ability to convey thoughts and ideas as well as understand the perspective of others. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay and termination.

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary The mobile health program (MHP) facilitates access to medical, dental, behavioral health, and social care for patients with the highest barriers to receiving care by taking services into the community. This role will work directly with immigrants, refugees, houseless individuals and families, people with mental illness, substance use disorders, and other historically underserved communities. The Mobile Health Program Supervisor provides operational leadership, direct supervision, and performance oversight for an integrated community-based care delivery team assigned to the mobile program. The MHP will operate full-time, year-round providing primary and preventive care services in the community for Washington and Yamhill County residents. The supervisor may occasionally drive the mobile health unit (a modified RV) following training and qualification assessment. This position regularly travels between mobile sites and requires a valid driver's license and a vehicle. Role includes some weekend and late evening shifts. Essential Duties and Responsibilities Operational Leadership • Organize and manage mobile team members huddles and escalate issues appropriately to Mobile Health Program Manager (MHPM). • Facilitate mobile team meetings. • Develop and maintain professional, service-oriented working relationships with patients, community partners, leadership team, and mobile program employees. • Maintain a mobile visual management electronic “whiteboard.” • Participate actively in mobile leadership team decision-making. • Investigate operational problems and workload distribution issues with MHPM. • Investigate patient and provider/staff complaints and develop appropriate action plans regarding customer service, quality assurance, and compliance issues, collaborating with HR, the Quality Assurance Manager and the Chief Corporate Compliance Officer, when applicable. • Ensure mobile unit and associated spaces, including those in community partner facilities provide a safe and confidential setting for prospective mobile patients to request and receive services. • Maintain an orderly and professional working atmosphere. • Manage clinical and office supplies as delegated by MHPM. • Deploy support staff to ensure the needs of all mobile activities and events are met. Collaborate with MHPM to ensure staff coverage and assignments across program. • Effectively communicate and model VG's mission and values to staff and clients. • Prepare for and present occasional program updates and data for Senior Leadership Council and Board of Directors in collaboration with mobile leadership. • Monitor to ensure that interpretation services are scheduled accurately for both in-person and Video Remote Interpreting (VRI) services. • Assure mobile program staff are accessing Uber Health, flex fund, and other patient support services effectively and in accordance with eligibility requirements. Supervision • Provide supervision, coaching, development, and performance management of all permanently assigned mobile health program staff, excluding licensed practitioners. This may include clinical and front office support staff including medical assistants and RNs. • Coordinate the hiring process and exercise final hiring authority for mobile support staff. • Maintain staffing targets for the team and ensure adequate daily coverage of staff. • Work with the Registration and Interpretation Services Program Manager (RIS) to assure that mobile staff perform registration and customer service accurately and in a timely manner. • Be present to mobile health staff either remotely (from another site) or in person. • Hold a 1:1 check-in with each team member at least monthly. • Communicate performance expectations to staff. • Provide annual performance reviews and support staff development for direct reports. • Manage and address interpersonal dynamics and differences effectively; collaborate as needed with MHPM to resolve team member performance issues. • Adhere to performance management expectations as provided through the progressive discipline process. • Lead and develop staff by role modeling professional practice and customer service skills. • Lead the mobile health staff toward compliance with all VGMHC's policies and procedures. • Implement and sustain a customer-focused environment through care team staff training and positive reinforcement, consistent recognition, and performance management. • Ensure appropriate, accurate, and timely management of employee timecards and time off requests. Training and Program Compliance • Orient new mobile program staff to their roles, including the development of training plans, assisted by the VGMHC Organizational Development Department, Quality Department, and EHR support. • Review standard work with staff and monitor that they understand and perform to plan. • Work with MHPM and Director of Operations to ensure compliance with HRSA and state program requirements and to prepare for and host site visits as needed. • Facilitate mobile role-based, team, and department meetings in collaboration with MHPM. • Provide support and oversight for clinical staff for clinical compliance module completion and the CLIA and VFC competency checkoffs. • Act as primary contact and support for internal audits and prepare for bi-annual C-Qual site visits. • Create and implement processes to ensure compliance with “back-office” programs such as vaccine administration and management and laboratory quality assurance compliance. • Assure compliance with all pharmacy policies and regulations for clinic dispensed medications, including supporting procedures for inventory, tracking, and medication reconciliation compliant with 340B. • Identify training needs of clinical staff and coordinate with clinical training team to meet these needs. • Provide Epic support to team members; function as an EPIC ‘Super-User.' Metrics and process improvement • Address mobile program quality outcomes, including quality measures and access data, and address progress and improvement. • Participate in quality improvement activities which support patient access management outcomes. • Post weekly and monthly data to mobile “whiteboard” - be the team's data expert. • Consistently monitor access and productivity with each mobile site. Report on KPMs with MHPM. • Lead and promote mobile innovation efforts that address population health goals and the biopsychosocial needs of mobile populations. • In collaboration with MHPM, promote and lead process improvement efforts through PDSA cycles, value stream mapping, and other lean methodologies. • Work with team members to pull data reports; help to prioritize quality and access measures for the team to focus on. • Develop staff training, coaching and workflows to improve outcomes in organizational metrics with particular focus on access and population health. • Ensure daily coverage and monitor that daily tasks are being completed in a timely manner. • Perform other duties as assigned. HIPAA Requirements The Mobile Health Program Supervisor has access to PHI to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Program Supervisor is required to read the content of these records only the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills, and Abilities • Committed alignment with VGMHC's mission, vision, and values. • Bilingual English/Spanish preferred (spoken and written). • Sensitivity to the needs and situations of marginalized populations from a variety of income levels including immigrants, refugees, houseless individuals and families, people with mental health and substance use disorders, and others with barriers. • Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. • Ability to remain calm and professional when faced with difficult situations or emergencies. • Knowledge of electronic health record systems (OCHIN Epic or Epic) is preferred, and competency is expected to be acquired within an appropriate timeframe. • Effective organizational, time management and delegation skills. • Ability to recognize problems, collect data, and establish facts. • Ability to embrace change and innovation when appropriate. • Ability to effectively present information and respond to questions and requests from patients, coworkers, and community members, including public speaking to groups of all sizes. • Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook). • Ability to effectively communicate direction, instruction, and guidance to staff. • Ability and willingness to work at multiple locations across the broad VGMHC service area. Education and Experience • High school diploma or general education degree required. • One year experience in supervisory or lead position required. • MA accreditation, LPN certification, AA/BA degree in a related healthcare field with two years relevant healthcare experience preferred. • Bachelor's degree in a relevant field preferred. Behavioral Competencies Accountability: Role model VG's mission, vision, and shared values. Customer Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations. Teamwork: If someone needs help, help them. Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work. Confidentiality: Maintain strict confidentiality and respect the privacy of others. Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work. Respect: Demonstrate consideration and appreciation for co-workers and patients. Communication: Demonstrate the ability to convey thoughts and ideas as well as understand the perspective of others. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay and termination.

Bridgeway Community Health is currently seeking qualified to join our growing Co-Occurring Outpatient treatment programs! Are you ready to lead and inspire a team dedicated to transforming lives through compassionate care? We're seeking a dynamic Co-Occurring Program Supervisor to join our thriving organization. In this pivotal role, you will oversee our Co-Occurring Outpatient treatment program, ensuring unparalleled support and guidance for our clients and staff. Primary Purpose Under the supervision of the Director of Behavioral Health, the clinical supervisor supervises all clinical aspects of the treatment program by directing, supervising, and monitoring the work of clinical staff in providing treatment services and aftercare planning for assigned clients. This position will help develop and implement the program for licensed clinicians. Essential Duties Contributes to the development, implementation and maintenance of a program for licensed clinicians. Collaborates with the program director and counselor(s) to determine a continuum of care for program participants. Directs program counseling staff in the day-to-day provision of client-centered, family-focused, trauma-informed services. Reviews curricula and other program materials for clinical appropriateness and approves the acquisition of all new curricula and other programming materials. Ensures that counseling staff have been adequately trained in using any curriculum delivered to clients. Supervises clinical staff in developing individualized and clinically appropriate treatment plans. Reviews and approves all clinical documentation (assessments, treatment plans, service notes, etc., per agency policy or protocol) and conducts regular quality assurance and quality improvement reviews to ensure that all appropriate record-keeping is performed on a timely basis. Assesses and evaluates staff; develops methods to use and enhance strengths and address any needed staff improvement. Addresses any client complaints or special needs of a client or family as indicated. Provides ongoing client surveys to identify changing needs and the effectiveness of services. Conducts regular chart reviews, ensuring that all appropriate record-keeping is performed on a timely basis and that all governing agency regulations are met. Attends meetings and participates in discussions concerning the revision, improvement and expansion of existing programs and offers recommendations. Participates in quality assurance, quality improvement, and utilization review activities and recommends to the program director a plan of correction. Maintains program compliance with Oregon Administrative Rules. Initiates requisitions for hiring, participates in the interview process, makes recommendations for hiring, and develops an onboarding training plan for new clinical staff. Coordinates & assigns staff training within Relias Online Learning or to internal or external training events. Ensures coverage of all scheduled activities (this can include providing group facilitation and other clinical work as needed). Attends staff meetings and works as a member of the leadership team. Manages staff timecards, including time off requests. Coordinates and maintains a working relationship with all referral sources. Qualifications A master's degree in behavioral health or counseling. In addition to formal education, the qualified candidate will have at least three years of counseling experience and a CADC II or higher. Knowledge, Skills and Abilities Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively. Advanced understanding of ASAM and DSM-5 required. Intermediate understanding of Oregon Administrative Rules preferred. The qualified candidate must be able to pass a criminal background check. Benefits Paid Holidays Medical, Vision and Dental Coverage 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options) Corporate Fitness Membership subsidy Employer-Sponsored Life, Accidental Death, Critical Illness, Long-Term Disability Coverage Generous Paid Time Off (PTO) Plan Health Savings Accounts Flexible Spending Accounts Internal Growth Opportunities Compensation Depending on experience and credentials. An additional stipend is available for Spanish/English bilingual employees About Bridgeway Community Health Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel. BEST Non-Profit Award For 10 years, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon! Council on Accreditation Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance! If this sounds like an environment for you, come join our team! EOE AA M/F/Vet/Disability

Job Description Bridgeway Community Health is currently seeking qualified Co-Occurring Program Supervisor to join our growing Co-Occurring Outpatient treatment programs! Are you ready to lead and inspire a team dedicated to transforming lives through compassionate care? We're seeking a dynamic Co-Occurring Program Supervisor to join our thriving organization. In this pivotal role, you will oversee our Co-Occurring Outpatient treatment program, ensuring unparalleled support and guidance for our clients and staff. Primary Purpose Under the supervision of the Director of Behavioral Health, the clinical supervisor supervises all clinical aspects of the treatment program by directing, supervising, and monitoring the work of clinical staff in providing treatment services and aftercare planning for assigned clients. This position will help develop and implement the program for licensed clinicians. Essential Duties Contributes to the development, implementation and maintenance of a program for licensed clinicians. Collaborates with the program director and counselor(s) to determine a continuum of care for program participants. Directs program counseling staff in the day-to-day provision of client-centered, family-focused, trauma-informed services. Reviews curricula and other program materials for clinical appropriateness and approves the acquisition of all new curricula and other programming materials. Ensures that counseling staff have been adequately trained in using any curriculum delivered to clients. Supervises clinical staff in developing individualized and clinically appropriate treatment plans. Reviews and approves all clinical documentation (assessments, treatment plans, service notes, etc., per agency policy or protocol) and conducts regular quality assurance and quality improvement reviews to ensure that all appropriate record-keeping is performed on a timely basis. Assesses and evaluates staff; develops methods to use and enhance strengths and address any needed staff improvement. Addresses any client complaints or special needs of a client or family as indicated. Provides ongoing client surveys to identify changing needs and the effectiveness of services. Conducts regular chart reviews, ensuring that all appropriate record-keeping is performed on a timely basis and that all governing agency regulations are met. Attends meetings and participates in discussions concerning the revision, improvement and expansion of existing programs and offers recommendations. Participates in quality assurance, quality improvement, and utilization review activities and recommends to the program director a plan of correction. Maintains program compliance with Oregon Administrative Rules. Initiates requisitions for hiring, participates in the interview process, makes recommendations for hiring, and develops an onboarding training plan for new clinical staff. Coordinates & assigns staff training within Relias Online Learning or to internal or external training events. Ensures coverage of all scheduled activities (this can include providing group facilitation and other clinical work as needed). Attends staff meetings and works as a member of the leadership team. Manages staff timecards, including time off requests. Coordinates and maintains a working relationship with all referral sources. Qualifications A master's degree in behavioral health or counseling. In addition to formal education, the qualified candidate will have at least three years of counseling experience and a CADC II or higher. Knowledge, Skills and Abilities Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively. Advanced understanding of ASAM and DSM-5 required. Intermediate understanding of Oregon Administrative Rules preferred. The qualified candidate must be able to pass a criminal background check. Benefits Paid Holidays Medical, Vision and Dental Coverage 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options) Corporate Fitness Membership subsidy Employer-Sponsored Life, Accidental Death, Critical Illness, Long-Term Disability Coverage Generous Paid Time Off (PTO) Plan Health Savings Accounts Flexible Spending Accounts Internal Growth Opportunities Compensation Depending on experience and credentials. An additional stipend is available for Spanish/English bilingual employees About Bridgeway Community Health Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel. BEST Non-Profit Award For 10 years, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon! Council on Accreditation Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance! If this sounds like an environment for you, come join our team! EOE AA M/F/Vet/Disability

Program Supervisor Are you looking for a career opportunity where you can make a difference in the lives of others? Look no further! This role is critical to our success. As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities. Facilitate the implementation of Individual Service Plans (ISP) and participate in a range of administrative duties including staff hiring, training, scheduling, and oversight. Supervise a team of Caregivers supporting individuals we serve in the program. Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration; and personal care. Duties are split between providing direct support, professional or program activities, and supervision. Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Qualifications: High School diploma or equivalent. One year related work experience. Must be 18 years or older. Current driver's license, car registration, and auto insurance. Other licensure or certification where required by regulatory authority. Excellent communication skills with an ability to establish rapport with team members and those we serve. Strong organizational abilities to ensure staffing and schedules are maintained. This is a great opportunity to gain supervisory skills and experience while still directly making a difference in the lives of the people we serve on a daily basis. Why Join Us? Full, Part-time, and As Needed schedules available. Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. Enjoy job security with nationwide career development and advancement opportunities. Come join our amazing team of committed and caring professionals. Apply Today! Pay Class: Full Time Shifts: 8a-8p Rotating with every other weekend. Site Location: Genesis St Maryville, Tn 37804 Rate of Pay: $16.65

Full-time Description JOB SUMMARY: The Substance Use Disorder Program Supervisor works closely with the Program Manager/Director to provide oversight and direction for the day-to-day clinical operations to ensure compassionate care and quality service and clinical compliance with Oregon Administrative Rules and other regulatory bodies, and in keeping with the mission and vision of BestCare. This position carries a small caseload and works with the Program Manager/Director to build, develop, and improve staff/team performance and clinical services being provided in a way that upholds the values and standards of BestCare. ESSENTIAL FUNCTIONS: Clinical Practice and Supervision: Provides effective leadership, oversight and evaluation of services, staff development, wellness, treatment planning, case management and coordination, utilization of community resources, group, family, and individual therapy or counseling; Conducts assessments as needed including histories of mental and physical health, substance use, past mental health services and criminal justice contacts, assessing family, cultural, social, and work relationships; Develops treatment plans and provides diagnoses consistent with DSM-5; Performs individual and group treatment sessions, as well as delegating these functions to appropriate clinical staff. Documents and provides rationale for services provided; Promotes integrated treatment services through coordination with mental health, substance use, and medical treatment service providers; Demonstrates leadership in de-escalation and services that promote crisis stabilization; Demonstrates the ability to effectively manage facility milieu and safety. Clinical Supervision: Provides clinical supervision to program staff and documents supervision for each program staff in accordance with Oregon Administrative Rules; Provides orientation and annual training to program staff to maintain adequate program operation and compliance; Assists with chart and program audits to ensure compliance with facility accreditation, licensing, State laws, and other regulatory requirements; Establishes and maintains a robust team model, including non-traditional, peer, and professional staff; Provides input for annual performance evaluations and recommends training and development opportunities for program staff. Leadership and Administrative: Provides direct, day-to-day supervision and performance management of the assigned program staff to include interviewing and hiring, coaching and performance management, and training/professional development in accordance with BestCare policies and procedures and all State and Federal employment laws; Works closely with other program staff as a member of a multidisciplinary team and is dedicated to a healthy work environment for the benefit of employees and clients served; Ensures compliance with BestCare's and all regulatory standards and statutes within assigned program; Accessible by telephone for emergencies purposes and provides reasonable support, documentation, and follow-up in a timely manner; Participates in facility on-call rotation for after-hours consultation and screening for appropriate referral; Coordinates and maintains professional relationship with program staff, community partners, and clients; Develops and maintains staff schedule, on-call rotation, and other tasks related to scheduling and review/approval of time sheets and time-off requests; Develops strong collaborative relationships with community partners, including St. Charles hospital, law enforcement, community mental health programs, and insurance agencies. Promotes the program through partnerships; Promotes a welcoming, compassionate, recovery-based, environment for individuals seeking services; Assists Program Manager/Director with daily managerial oversight of personnel, stabilizing individuals, and provides feedback to BestCare's leadership team as directed by the Program Manager/Director; Attends required program meetings, trainings, and Clinical Supervision designated by Program Manager/Director. Other related duties as assigned by Program Manager/Director. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Supports the organization's commitment to equity, diversity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program's/Department's annual goals in alignment with the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Completes training assignments timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently while also serving as a positive, collaborative member of the leadership team; Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain/demonstrate competency within a reasonable period for each of the following: Ability to provide effective clinical supervision of SUD program staff; Ability to provide quality assurance, data collection, reporting, and program evaluation Understanding and ability to incorporate a strong harm-reduction approach Knowledge about strength-based and trauma-informed interventions as well as other evidence- based practices; Must be able to get along with co-workers, build a positive, collaborative team, and promote a safe, healthy work environment; Ability to network with all resources to provide the best customer service Ability to work effectively in a diverse, multi-cultural environment Understanding of and ability to meet the standards laid out in the Oregon Administrative Rule (415-051-0055) for clinical supervisors Proficiency with MS Office 365 (Word, Excel, Outlook), databases, EHR system, internet, Teams and other virtual mtg platforms Strong interpersonal and communication skills (oral and written) Ability to work independently as well as being a positive, collaborative team member Strong customer service skills with a positive, solution-oriented focus Strong critical thinking skills and ability to function well and use good judgment in a high-paced and at times stressful environment Excellent time management and prioritization skills with a proven ability to meet deadlines Ability to maintain strict confidence at all times Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Level I: Bachelor's degree in behavioral health with 4 years of paid, full-time experience in a social services field with minimum of 2 years of direct SUD counseling experience; or 5 years of paid, full-time experience in the field of substance use disorders counseling [per OHA 309-018-0125(3)(c)] Level II: Master's degree in behavioral health field with 2 years of paid, full-time experience in a social services field with minimum of 2 years of direct SUD counseling experience Minimum two (2) years' experience in an administrative/lead role For individuals recovering from a substance-abuse disorder, must have maintained continuous recovery for the preceding two (2) years at the time of hire LICENSES AND CERTIFICATIONS: Current CADC-II required for Level I; Current CADC-III required for Level II Current CPR and First Aid Certification or ability to obtain within 3 months Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: 1 or more years of experience in a supervisory/lead capacity in a behavioral health field is preferred Bi-lingual in English/Spanish strongly preferred Salary Description $29.15-$38.25

Job DescriptionDescription: JOB SUMMARY: The Substance Use Disorder Program Supervisor works closely with the Program Manager/Director to provide oversight and direction for the day-to-day clinical operations to ensure compassionate care and quality service and clinical compliance with Oregon Administrative Rules and other regulatory bodies, and in keeping with the mission and vision of BestCare. This position carries a small caseload and works with the Program Manager/Director to build, develop, and improve staff/team performance and clinical services being provided in a way that upholds the values and standards of BestCare. ESSENTIAL FUNCTIONS: Clinical Practice and Supervision: Provides effective leadership, oversight and evaluation of services, staff development, wellness, treatment planning, case management and coordination, utilization of community resources, group, family, and individual therapy or counseling; Conducts assessments as needed including histories of mental and physical health, substance use, past mental health services and criminal justice contacts, assessing family, cultural, social, and work relationships; Develops treatment plans and provides diagnoses consistent with DSM-5; Performs individual and group treatment sessions, as well as delegating these functions to appropriate clinical staff. Documents and provides rationale for services provided; Promotes integrated treatment services through coordination with mental health, substance use, and medical treatment service providers; Demonstrates leadership in de-escalation and services that promote crisis stabilization; Demonstrates the ability to effectively manage facility milieu and safety. Clinical Supervision: Provides clinical supervision to program staff and documents supervision for each program staff in accordance with Oregon Administrative Rules; Provides orientation and annual training to program staff to maintain adequate program operation and compliance; Assists with chart and program audits to ensure compliance with facility accreditation, licensing, State laws, and other regulatory requirements; Establishes and maintains a robust team model, including non-traditional, peer, and professional staff; Provides input for annual performance evaluations and recommends training and development opportunities for program staff. Leadership and Administrative: Provides direct, day-to-day supervision and performance management of the assigned program staff to include interviewing and hiring, coaching and performance management, and training/professional development in accordance with BestCare policies and procedures and all State and Federal employment laws; Works closely with other program staff as a member of a multidisciplinary team and is dedicated to a healthy work environment for the benefit of employees and clients served; Ensures compliance with BestCare's and all regulatory standards and statutes within assigned program; Accessible by telephone for emergencies purposes and provides reasonable support, documentation, and follow-up in a timely manner; Participates in facility on-call rotation for after-hours consultation and screening for appropriate referral; Coordinates and maintains professional relationship with program staff, community partners, and clients; Develops and maintains staff schedule, on-call rotation, and other tasks related to scheduling and review/approval of time sheets and time-off requests; Develops strong collaborative relationships with community partners, including St. Charles hospital, law enforcement, community mental health programs, and insurance agencies. Promotes the program through partnerships; Promotes a welcoming, compassionate, recovery-based, environment for individuals seeking services; Assists Program Manager/Director with daily managerial oversight of personnel, stabilizing individuals, and provides feedback to BestCare's leadership team as directed by the Program Manager/Director; Attends required program meetings, trainings, and Clinical Supervision designated by Program Manager/Director. Other related duties as assigned by Program Manager/Director. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Supports the organization's commitment to equity, diversity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program's/Department's annual goals in alignment with the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Completes training assignments timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently while also serving as a positive, collaborative member of the leadership team; Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain/demonstrate competency within a reasonable period for each of the following: Ability to provide effective clinical supervision of SUD program staff; Ability to provide quality assurance, data collection, reporting, and program evaluation Understanding and ability to incorporate a strong harm-reduction approach Knowledge about strength-based and trauma-informed interventions as well as other evidence- based practices; Must be able to get along with co-workers, build a positive, collaborative team, and promote a safe, healthy work environment; Ability to network with all resources to provide the best customer service Ability to work effectively in a diverse, multi-cultural environment Understanding of and ability to meet the standards laid out in the Oregon Administrative Rule (415-051-0055) for clinical supervisors Proficiency with MS Office 365 (Word, Excel, Outlook), databases, EHR system, internet, Teams and other virtual mtg platforms Strong interpersonal and communication skills (oral and written) Ability to work independently as well as being a positive, collaborative team member Strong customer service skills with a positive, solution-oriented focus Strong critical thinking skills and ability to function well and use good judgment in a high-paced and at times stressful environment Excellent time management and prioritization skills with a proven ability to meet deadlines Ability to maintain strict confidence at all times Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements: QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Level I: Bachelor's degree in behavioral health with 4 years of paid, full-time experience in a social services field with minimum of 2 years of direct SUD counseling experience; or 5 years of paid, full-time experience in the field of substance use disorders counseling [per OHA 309-018-0125(3)(c)] Level II: Master's degree in behavioral health field with 2 years of paid, full-time experience in a social services field with minimum of 2 years of direct SUD counseling experience Minimum two (2) years' experience in an administrative/lead role For individuals recovering from a substance-abuse disorder, must have maintained continuous recovery for the preceding two (2) years at the time of hire LICENSES AND CERTIFICATIONS: Current CADC-II required for Level I; Current CADC-III required for Level II Current CPR and First Aid Certification or ability to obtain within 3 months Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: 1 or more years of experience in a supervisory/lead capacity in a behavioral health field is preferred Bi-lingual in English/Spanish strongly preferred