Charge operator vs directory operator

The differences between charge operators and directory operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a charge operator has an average salary of $40,131, which is higher than the $38,452 average annual salary of a directory operator.

The top three skills for a charge operator include safety standards, in-charge and CPT. The most important skills for a directory operator are emergency calls, customer calls, and directory assistance.

Charge operator vs directory operator overview

	Charge Operator	Directory Operator
Yearly salary	$40,131	$38,452
Hourly rate	$19.29	$18.49
Growth rate	7%	7%
Number of jobs	37,041	29,944
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	High School Diploma, 34%
Average age	44	44
Years of experience	-	-

Charge operator vs directory operator salary

Charge operators and directory operators have different pay scales, as shown below.

	Charge Operator	Directory Operator
Average salary	$40,131	$38,452
Salary range	Between $23,000 And $69,000	Between $25,000 And $58,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between charge operator and directory operator education

There are a few differences between a charge operator and a directory operator in terms of educational background:

	Charge Operator	Directory Operator
Most common degree	Bachelor's Degree, 40%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Charge operator vs directory operator demographics

Here are the differences between charge operators' and directory operators' demographics:

	Charge Operator	Directory Operator
Average age	44	44
Gender ratio	Male, 69.8% Female, 30.2%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between charge operator and directory operator duties and responsibilities

Charge operator example responsibilities.

Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Collect, scan, and analyze charge entry batches using ICD-9 and CPT coding.
Process daily reports, track quality per ISO regulations.
Ignite burners to preheat products and used torches to apply heat.
Develop and implement training aids for efficiency and simplification to streamline timeframe to become a fully train processing operator.
Develop and implement training aids for efficiency and simplification to streamline timeframe to become a fully train processing operator.

Directory operator example responsibilities.

Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.
Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.

Charge operator vs directory operator skills

Common charge operator skills

Safety Standards, 31%
In-Charge, 28%
CPT, 11%
Compliance Issues, 11%
Patient Care, 7%
CAD, 5%

Common directory operator skills

Emergency Calls, 24%
Customer Calls, 20%
Directory Assistance, 20%
Data Entry, 14%
Telephone Numbers, 12%
Inbound Calls, 10%