Shift Leader jobs at Cheba Hut "Toasted" Subs - 5326 jobs

Rides Team Lead Job Type: Seasonal Pay Rate: $15/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $15 per hour, along with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: As a Rides Team Lead you will assist Ride Supervisors in the day-to-day operation of the Rides Department by promoting teamwork as well as a supportive learning environment for all Team Members. HOW YOU WILL DO IT Provides first class Guest Service; Interacts and problem solves with Guests who are angry or upset and creates an atmosphere that requires the same of all Team Members. Practices and upholds complete knowledge of safety requirements and meets all safety standards essential for the position. Enforces and implements a total safety culture for all Team Members which include developing and enforcing of safety standards, training procedures, and emergency procedures. Ability to efficiently complete multiple tasks at hand including but not limited to training team members and managing rotations while providing a safe operation of a ride. Coordinates and trains any and ALL team members on rides and day-to-day operations, including continuous on the job training for the area. Create and assist with the development of training plans for on-the-job rides training for both short-term and long-term area success. Team player with professional and friendly interactions among team members, leads, supervisors, and senior leadership team in order to effectively achieve all aspects of the job. Actively promotes a teamwork mentality and supportive learning environment. Proactively looks for ways to improve the department and the team through taking initiative and bringing ideas to the department leadership team. Assists with ensuring appropriate staffing levels are maintained within the Rides Department. Work alongside leadership and scheduling teams to maintain accurate staffing lines, availabilities and time off requests. Creates and maintains a strong team environment and crew pride to increase area retention, motivation and morale of Team Members. Upholds and coach crews on achieving hourly throughput goals and minimizing line wait time efficiently through goal setting and consistent feedback. Assists with aspects of Ride Operation to include rotations, break assignments, and trainings to ensure the success of their assigned crew and the Rides Department. Ability to communicate effectively and proactively with guests, team members, and leadership team to effectively pass along information which can include communicating staffing levels, important team member information, and potential safety hazards. Maintains all programs related to Safety, Friendliness, Cleanliness, Appearance and Enhancing Guest Satisfaction and any programs developed to support the Rides Department. Assists Ride Supervisors in the day-to-day operation of the Rides Department and Ride Areas. Performs all other duties as assigned or as necessary to support the Rides Department and Fiesta Texas. Management reserves the right to change and/or add to these duties at any time. Qualifications: Be at least 16 years of age A clear demonstration of excellent Guest Service skills and an evident commitment to our Guest First philosophy. The availability and expectation to work flexible hours for holidays, weekends, and high-volume dates. Ability to work at heights of up to 200 ft. is preferred but not required. Ability to perform quality control test ride throughs of Roller Coasters and Major rides is preferred but not required. A clear commitment to total safety, and a strong, safe background at Fiesta Texas or in the Rides Department. A Team First attitude and a people-oriented approach to leadership. Excellent communication skills to include both verbal and written format. Self-starter ability to anticipate and manage multiple projects of a varied priority through planning and preparation while working with a high level of attention to detail. Working knowledge of Microsoft Word, Excel and essential computer applications. Active membership in the LIT program is recommended but not required to apply. A strong performance history at Fiesta Texas, in the Rides Department or other leadership roles. OTHER NOTES May perform other duties beyond scope of above as necessary to support the park as a whole Reports to the Rides Department Leadership

Position Mission: The mission of the Shift Leader is to ensure that all safety and quality standards are met while leading and coaching the team to deliver exceptional service. This role involves overseeing daily operations, resolving conflicts, and ensuring that team members are held accountable for their tasks. Considering making an application for this job Check all the details in this job description, and then click on Apply. Responsibilities Include: - Ensure safety and quality standards are met consistently. - Verify that team members are washing hands correctly and adhering to standards. - Complete food safety checklists regularly. - Coach team members through conflicts and be a role model. - Hold team members accountable for "Own your zone" tasks. - Conduct zone walks to ensure tasks are being completed. - Review deployment chart and ensure team members are in the right places. - Execute back-of-house (BOH) shift change procedures. - Complete assessments of each zone. - Plan and assign breaks for team members. - Post daily goals and use the SWS form. - Ensure all dishes and back-of-house areas are clean. Required Skills, Knowledge and Abilities: - 1+ years supervisory experience preferred in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development - Obtain and maintain ServeSafe Certification within 45 days of employment. - Strong leadership skills to coach and guide team members. - Ability to resolve conflicts and maintain a positive work environment. - Hold team members accountable and ensure tasks are completed efficiently. - Knowledge of safety and quality standards in the food industry. - Ability to complete food safety checklists and verify adherence to standards. - Strong organizational skills to execute shift changes and zone assessments. - Ability to review deployment charts and plan team member breaks effectively. Physical Demands: - Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. - Move throughout the restaurant for extended periods (up to 10-12 hours per day). - Move 50 lbs. for distances of up to 10 feet. - Balance and move up to 25 lbs. for distances of up to 50 feet. - Understand and respond to team members' and guests' requests in a loud environment. - Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls. - Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. - Talk or hear; taste or smell. - Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. xevrcyc Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

A popular beverage franchise is seeking a General Manager in Dallas, Texas, to lead store operations and drive the 'Smoothie King Experience.' The role involves managing team performance, ensuring operational excellence, and delivering superior customer service. Candidates should have previous managerial experience in retail or restaurants, be team-oriented, and passionate about health and fitness. This position offers competitive benefits and a vibrant work environment. #J-18808-Ljbffr

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If youre ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type, able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work, cope well under pressure and thrive on a challenge. A natural leader, you sincerely value customers and champion teamwork. Youre all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with you love keeping things clean, safe and fun for the team and the customers You want to learn how to run great restaurants from the best restaurant managers in the business Youre at least 18 years old with a valid drivers license, reliable transportation (not public transportation you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Weve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If youre ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type, able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work, cope well under pressure and thrive on a challenge. A natural leader, you sincerely value customers and champion teamwork. Youre all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with you love keeping things clean, safe and fun for the team and the customers You want to learn how to run great restaurants from the best restaurant managers in the business Youre at least 18 years old with a valid drivers license, reliable transportation (not public transportation you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Weve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10283898"},"date Posted":"2025-09-18T10:58:12.443238+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"24211 Kuykendahl Rd.","address Locality":"Tomball","address Region":"TX","postal Code":"77375","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Shift Leader Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Hold guests as highest priority and role model exceptional guest service. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. * Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. Qualifications: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. Benefits Include: * Completive Weekly Pay * Employee Meals * Medical and Dental Insurance with Company contribution (full time employees) ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7568401"},"date Posted":"2025-09-18T10:58:09.469119+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"Shirley Memorial Hwy Pentagon","address Locality":"Arlington","address Region":"VA","postal Code":"22201","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10681392"},"date Posted":"2025-09-18T10:58:02.687534+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3405 Belt Line Road","address Locality":"Irving","address Region":"TX","postal Code":"75062","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Job Description Baskin Robbins Spring in Spring, TX is looking for one shift lead to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is attentive, motivated, and engaged. Responsibilities Create and maintain a guest first culture in the restaurant Resolve guest issues Ensure Brand standards, recipes, and systems are executed Maintain a safe, secure, and healthy work environment by following and enforcing safety, food Safety and sanitation guidelines; comply with local and state laws Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Team Environment Support a respectful team environment Communicate shift priorities, goals and results with team members Support the training of crew members as requested Provide coaching and feedback to crew members Qualifications Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Restaurant, retail, or supervisory experience Math and writing skills Basic computer skills At least 18 years of age (where applicable) High School diploma or equivalent, preferred We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10168829"},"date Posted":"2025-09-18T10:58:09.580367+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1575 S. Belt Line Rd.","address Locality":"Coppell","address Region":"TX","postal Code":"75019","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10168831"},"date Posted":"2025-09-18T10:58:09.602661+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1575 S. Belt Line Rd.","address Locality":"Coppell","address Region":"TX","postal Code":"75019","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9891171"},"date Posted":"2025-09-18T10:58:09.117431+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"10436 Fm 242 (needham Rd)","address Locality":"Conroe","address Region":"TX","postal Code":"77385","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9355628"},"date Posted":"2025-09-18T10:58:03.119130+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"10436 Fm 242 (needham Rd)","address Locality":"Conroe","address Region":"TX","postal Code":"77385","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"8432293"},"date Posted":"2025-09-18T10:58:07.705916+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"10436 Fm 242 (needham Rd)","address Locality":"Conroe","address Region":"TX","postal Code":"77385","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9198741"},"date Posted":"2025-09-18T10:58:12.617091+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"10436 Fm 242 (needham Rd)","address Locality":"Conroe","address Region":"TX","postal Code":"77385","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly team members in food production, guest services, equipment maintenance as well as inventory costs and controls. At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. What's in it for you? Hot dog! The pay rate for this role is $16 per hour. This position is also served with: Participation in a discretionary bonus program based on restaurant performance, among other ingredients An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit Flexible schedules Free shift meals Career advancement opportunities - we're growing! Dedicated Shift Leader learning & development plus educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Free counseling and support resources through our Employee Assistance Program (EAP) DailyPay: Access your pay when you need it! Monthly “Franks a Lot” employee appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Beef Stock - our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo's stock Flexible Spending Accounts - healthcare and dependent care Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance Learn more about our benefits here **Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period Military Veterans Encouraged to apply DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

Full-time Description Job Title: Shift Leader Department: Operations Classification: Regular, Full-Time, Non-Exempt About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The MAD Greens Shift Leader is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is accountable for opening and closing the restaurant as needed. The Shift Leader will provide ongoing support to the General Manager and Assistant General Manager when in the restaurant. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for! RESPONSIBILITIES: Effectively lead the restaurant while the General Manager and Assistant General Manager is not present. Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift. Lead each shift by delegating duties and assigned tasks and follow up with team members. Greet guests to make them feel comfortable and welcome. Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas. Ensures that team members take guests' orders and handle accurate cash and credit transactions. Demonstrate knowledge of the brand and menu items. Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management. Direct the team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Health and 401k benefits Full-time eligible employees Requirements KNOWLEDGE/SKILLS/REQUIREMENTS Excellent guest service skills required. Ability to work in a fast-paced environment. Team oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively with guests and team members. Ability to work nights, weekends and holidays. Must be at least 18 years of age Must have reliable transportation. Must coming to work when scheduled and on time. Must be able to lift 10 lbs Must be able to stand for long periods of time on scheduled shifts. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Salary Description 17.50 to 22.50 (including Tips)

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The MAD Greens Shift Leader is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is accountable for opening and closing the restaurant as needed. The Shift Leader will provide ongoing support to the General Manager and Assistant General Manager when in the restaurant. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for! Responsibilities: Effectively lead the restaurant while the General Manager and Assistant General Manager is not present. Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift. Lead each shift by delegating duties and assigned tasks and follow up with team members. Greet guests to make them feel comfortable and welcome. Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas. Ensures that team members take guests' orders and handle accurate cash and credit transactions. Demonstrate knowledge of the brand and menu items. Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management. Direct the team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Requirements: Excellent guest service skills required. Ability to work in a fast-paced environment. Team oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively with guests and team members. Ability to work nights, weekends and holidays. Must be at least 18 years of age Must have reliable transportation. Must coming to work when scheduled and on time. Must be able to lift 10 lbs Must be able to stand for long periods of time on scheduled shifts. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Weekend availability Monday to Friday Supplemental pay Tips Benefits Flexible schedule Health insurance Life insurance 401(k) Referral program Employee discount Paid training