Chief concierge vs front desk concierge

The differences between chief concierges and front desk concierges can be seen in a few details. Each job has different responsibilities and duties. Additionally, a chief concierge has an average salary of $37,668, which is higher than the $30,292 average annual salary of a front desk concierge.

The top three skills for a chief concierge include reservations, guest satisfaction and guest service. The most important skills for a front desk concierge are reservations, PET, and customer service.

Chief concierge vs front desk concierge overview

	Chief Concierge	Front Desk Concierge
Yearly salary	$37,668	$30,292
Hourly rate	$18.11	$14.56
Growth rate	-	-
Number of jobs	16,304	65,071
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 45%
Average age	49	37
Years of experience	2	-

Chief concierge vs front desk concierge salary

Chief concierges and front desk concierges have different pay scales, as shown below.

	Chief Concierge	Front Desk Concierge
Average salary	$37,668	$30,292
Salary range	Between $28,000 And $50,000	Between $22,000 And $40,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Gensler
Best paying industry	-	Media

Differences between chief concierge and front desk concierge education

There are a few differences between a chief concierge and a front desk concierge in terms of educational background:

	Chief Concierge	Front Desk Concierge
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 45%
Most common major	Hospitality Management	Business
Most common college	University of Southern California	-

Chief concierge vs front desk concierge demographics

Here are the differences between chief concierges' and front desk concierges' demographics:

	Chief Concierge	Front Desk Concierge
Average age	49	37
Gender ratio	Male, 69.5% Female, 30.5%	Male, 38.9% Female, 61.1%
Race ratio	Black or African American, 9.8% Unknown, 6.0% Hispanic or Latino, 26.0% Asian, 10.0% White, 47.4% American Indian and Alaska Native, 0.8%	Black or African American, 10.9% Unknown, 6.6% Hispanic or Latino, 23.3% Asian, 10.1% White, 47.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	12%	13%

Differences between chief concierge and front desk concierge duties and responsibilities

Chief concierge example responsibilities.

Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Plan and execute special arrangements and services such as: transportation, reservations, and special functions.
Provide instinctive service to all SPG and VIP guests to exceed their expectations and find creative ways to personalize their stay.
Communicate VIP arrivals to all designate personnel for escort and delivery of special amenities.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Answer phones and operate PBX as needed.

Front desk concierge example responsibilities.

Manage a high level of satisfaction for club level and VIP guests and make recommendations to enhance their experience.
Develop a thorough knowledge of the computerized property management software used in the daily operations of taking reservations.
Recognize contraindications to laser hair removal before treatment begin and give all appropriate forms to patients before procedures.
Communicate with housekeeping & engineering team to ensure that the room's cleanliness & maintenance meets and exceeds guests' expectations.
Obtain accurate information from patients upon registration
Provide expertly craft PowerPoint presentations introducing tourists to the unrivaled beauty of Philadelphia's main and minor attractions.

Chief concierge vs front desk concierge skills

Common chief concierge skills

Reservations, 41%
Guest Satisfaction, 17%
Guest Service, 16%
Front Desk Operations, 8%
VIP, 6%
Guest Rooms, 6%

Common front desk concierge skills

Reservations, 21%
PET, 12%
Customer Service, 8%
Patients, 8%
Strong Customer Service, 7%
Front Desk Operations, 6%