Chief concierge vs lobby concierge

The differences between chief concierges and lobby concierges can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a chief concierge and a lobby concierge. Additionally, a lobby concierge has an average salary of $43,676, which is higher than the $37,668 average annual salary of a chief concierge.

The top three skills for a chief concierge include reservations, guest satisfaction and guest service. The most important skills for a lobby concierge are reservations, local attractions, and check-in.

Chief concierge vs lobby concierge overview

	Chief Concierge	Lobby Concierge
Yearly salary	$37,668	$43,676
Hourly rate	$18.11	$21.00
Growth rate	-	-
Number of jobs	16,304	3,935
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 58%
Average age	49	49
Years of experience	2	2

Chief concierge vs lobby concierge salary

Chief concierges and lobby concierges have different pay scales, as shown below.

	Chief Concierge	Lobby Concierge
Average salary	$37,668	$43,676
Salary range	Between $28,000 And $50,000	Between $30,000 And $62,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between chief concierge and lobby concierge education

There are a few differences between a chief concierge and a lobby concierge in terms of educational background:

	Chief Concierge	Lobby Concierge
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 58%
Most common major	Hospitality Management	Health Care Administration
Most common college	University of Southern California	University of Southern California

Chief concierge vs lobby concierge demographics

Here are the differences between chief concierges' and lobby concierges' demographics:

	Chief Concierge	Lobby Concierge
Average age	49	49
Gender ratio	Male, 69.5% Female, 30.5%	Male, 33.7% Female, 66.3%
Race ratio	Black or African American, 9.8% Unknown, 6.0% Hispanic or Latino, 26.0% Asian, 10.0% White, 47.4% American Indian and Alaska Native, 0.8%	Black or African American, 12.3% Unknown, 6.0% Hispanic or Latino, 20.2% Asian, 10.2% White, 50.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	12%

Differences between chief concierge and lobby concierge duties and responsibilities

Chief concierge example responsibilities.

Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Plan and execute special arrangements and services such as: transportation, reservations, and special functions.
Provide instinctive service to all SPG and VIP guests to exceed their expectations and find creative ways to personalize their stay.
Communicate VIP arrivals to all designate personnel for escort and delivery of special amenities.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Answer phones and operate PBX as needed.

Lobby concierge example responsibilities.

Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Assist the sales department with groups and VIP clients.
Make reservations for concerts and dinners, plan exclusive personalize luxury trips away from the tourist traps.
Maintain valuable relationships with a variety of vendors throughout the city, ensuring clients receive VIP treatment.
Customize individual vacation packages include dinning reservations, park entertainment with recreational events.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.

Chief concierge vs lobby concierge skills

Common chief concierge skills

Reservations, 41%
Guest Satisfaction, 17%
Guest Service, 16%
Front Desk Operations, 8%
VIP, 6%
Guest Rooms, 6%

Common lobby concierge skills

Reservations, 39%
Local Attractions, 20%
Check-In, 13%
Hotel Guests, 9%
Front Desk, 8%
Guest Calls, 4%