Patient Services Representative
Patient service representative job at Children's Dental Health Clinic
Pay: $16.00 $18.15/ hour
Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.
Schedule: 8:00 AM - 5:00 PM, Tuesday, Wednesday & Thursday & 8:00 AM - 2:00 PM on Fridays.
Location: Exton, PA
Responsibilities
Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
Filing and scanning medical documents and office forms as directed
Verifying all patient demographic, health, pharmacy, and insurance information
Schedule and confirm patient appointments
Cleaning the front office work area and other maintenance assignments as directed
Qualifications
Motivated and willing to learn on the job
Experience working in the front desk area of a medical/dental practice preferred
Strong customer service skills; ability to communicate well
Demonstrated desire to work with children in a pediatric setting
Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Children's Dental Health
Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
Auto-ApplyTele-Neurohospitalist position with UPMC - 7on/7off schedule
Pittsburgh, PA jobs
The Department of Neurology at the University of Pittsburgh Medical Center (UPMC) is seeking an exceptional Tele-Neurohospitalist to join our world class health system. Must have an MD or equivalent, be board eligible with intent to become board certified within two years or board certified in Neurology with the ability to obtain an unrestricted PA license.
Key Highlights
7on/7off schedule
Become part of our 100+ faculty with expertise in all clinical specialties.
Join a team of academic, community, and telemedicine Neurohospitalist
Excellent work/life balance
Collegial environment
Will support a few UPMC hospitals
What we Offer
Competitive rank and base salary commensurate with experience and an outstanding benefit package
University of Pittsburgh School of Medicine volunteer faculty appointment commensurate with experience
CME allowance
About The Department of Neurology and UPMC
Key areas of excellence in the Department of Neurology include the UPMC Stroke Institute; the UPMC Headache Center; the Alzheimer's Disease Research Center (ADRC); the Pittsburgh Institute for Neurodegenerative Diseases (PIND); the American Parkinson Disease Association Advanced Center for Parkinson's Research; the Pittsburgh Institute for Multiple Sclerosis Care and Research; and the UPMC Comprehensive Epilepsy Center of Excellence.
The Department of Neurology provides unparalleled educational experiences for medical students, residents, and fellows focused on Epilepsy, Headache, Neuro-Oncology, Neuro-Critical Care, Women's Neurology, Multiple Sclerosis, Stroke, Neuro-endovascular, Clinical Neurophysiology, Neuromuscular, and Movement Disorders.
UPMC is a $23 billion world-renowned health care provider and insurer
92,000 employees, including 4,900 physicians
Over 40 academic, community and specialty hospitals
Over 800 doctors' offices and outpatient sites
UPMC is inventing new models of accountable, cost-effective, patient-centered care
Closely affiliated with University of Pittsburgh
About the Community
Pittsburgh is a vibrant, mid-sized city with the feel of a small town. Located in the southwest corner of Pennsylvania, it offers the best of everything _ an urban melting pot, historical landmarks, ethnic neighborhoods, a vibrant nightlife, picturesque countryside, and the famous three rivers.
The city is renowned for its cultural institutions, including the Carnegie Museums of Pittsburgh, Pittsburgh Parks Conservancy, Pittsburgh Zoo & Aquarium, Phipps Conservatory and Botanical Gardens, the National Aviary, and a diverse cultural district.
The city's major league professional sports teams include the Pittsburgh Steelers, Pittsburgh Penguins, and Pittsburgh Pirates.
Pittsburgh has a reputation as an advancing leader in medicine, education, health care, robotics, software engineering, and high-tech industries.
The city is consistently ranked as one of the top places for families in the U.S. and one of the most affordable, livable, and safest U.S. cities.
Please ensure you read the below overview and requirements for this employment opportunity completely.
UPMC's Commitment to Diversity and Inclusion:
- UPMC is an Equal Opportunity Employer/Disability/Veteran. xevrcyc UPMC is committed to advancing diversity through programs that promote inclusion, such as Employee Resource Groups and other initiatives to support a diverse workforce.
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Centralized Scheduler - Central Scheduling - Full Time
Sayre, PA jobs
The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient. Every time. As a first point of contact for most patients, the Centralized Scheduler provides direct, daily operational support in a manner consistent with The Guthrie Clinic's Service Excellence Standards. The Centralized Scheduler will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Performing all centralized scheduling services and procedures (as assigned), including scheduling, pre‐registration, cancellation and insurance and benefits verification. Maintaining and applying detailed knowledge of Patient Access workflows and the centralized scheduling and registration system in order to address patient inquiries about scheduling, pre‐registration, cancellation, insurance and benefits verification/billing/payments, and any self‐pay/personal financial liabilities.
Education, License & Cert:
High school graduate or GED required.
Experience:
Prior healthcare customer service, scheduling, insurance billing and payment knowledge. Two years previous healthcare experience. Previous experience using or implementing Epic. Ability to use Windows programs such as MS Word and other software packages with knowledge of medical terminology. Excellent written, verbal communication and interpersonal skills. Strong typing skills and proper phone etiquette. Ability to make independent judgment decisions about the data being gathered
Essential Functions:
1. Perform scheduling, pre‐registration, cancellation, and insurance and benefits verification and patient payment collection and all other centralized scheduling duties in compliance with customer service standards.
2. Strong customer service skills to ensure quality phone calls with the patients.
3. Execute front‐end centralized collection of all patient insurance benefits information to ensure accurate payment of services as well as educate patients on copays and previous balances. Schedule patients with financial counselors for assistance when appropriate or get patient to a customer representative to learn more about their balance.
4. Develop strong working relationships with physician offices, non‐centralized scheduling and registration areas, ancillary coding, and other areas as needed to ensure appropriate and effective communication and coordination of service delivery.
5. Assist patients with enrollment of my chart or any issues related to my chart and educate on the capabilities.
6. Adhere to all relevant policies and procedure as outlined by direct report.
7. Meet productivity, quality requirements and service goals as outlined in the performance expectations.
8. Function as a team member to assist other centralized schedulers with tasks as needed including assisting in training of all employees as assigned.
9. Communicate to direct report all centralized scheduling obstacles, concerns and system deficiencies impacting the team and provide support in dealing with complex issues.
10. Complete special projects, make outbound calls to schedule from referrals/orders, enter in orders and referrals, assist with conversational messaging with patient or work queues as assigned.
11. Operate and utilize the Epic System while staying current and learning new skills as needed to perform all aspects of the position.
Other Duties:
1. Assist and participate in departmental meetings when needed.
2. Support the Guthrie Clinic's system‐wide vision and goals of central scheduling.
3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position
The pay ranges from #17.06-26.61
Rev. 2-2-2024
Scheduling Coordinator
Indianapolis, IN jobs
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis.
Essential Duties:
Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health.
Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc.
Build patient schedules that align with the patient's health insurance benefits (will be provided).
Clear alerts in Tendercare's electronic medical records system, CellTrak.
Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees.
Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare.
Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year.
Performs other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills.
Must be a strong multitasker with exceptional follow-up skills.
Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Associate degree or equivalent experience preferred.
Strong attention to detail within multiple platforms.
Proficient with Microsoft Office Suite or related software.
Experience with medical records systems or similar software is preferred.
Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day).
Ability to communicate clearly in person and over the phone.
Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
Scheduling Coordinator
Morristown, NJ jobs
BAYADA Home Health Care has an immediate opening for a Full-time Scheduling Coordinator in our Morristown, NJ Assistive Care office! 30-40 hour work week!
BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Scheduling Coordinator will:
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Associates will partner with Clinical Managers to provide support to field employees
Qualifications for a Scheduling Coordinator:
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Why You'll Love This Opportunity:
Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
Weekly Pay - Consistent weekly paychecks to keep your finances on track.
Comprehensive Benefits - Medical, dental, vision, and more - we've got you covered
Work-Life Balance - We are flexible with your schedule.
Career Growth - Advancement opportunities to help you grow in your nursing career.
Nonprofit Organization - As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
Salary: $20-$23 / HR depending on qualifications
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Scheduling Coordinator
Tinton Falls, NJ jobs
BAYADA Home Health Care has an immediate opening for a Full-time Scheduling Coordinator in our Tinton Falls, NJ Assistive Care office!
BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Scheduling Coordinator will:
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Associates will partner with Clinical Managers to provide support to field employees
Qualifications for a Scheduling Coordinator:
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Why You'll Love This Opportunity:
Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
Weekly Pay - Consistent weekly paychecks to keep your finances on track.
Comprehensive Benefits - Medical, dental, vision, and more - we've got you covered
Work-Life Balance - We are flexible with your schedule.
Career Growth - Advancement opportunities to help you grow in your nursing career.
Nonprofit Organization - As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
Salary: $20- $23/HR depending on qualifications
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Make a Difference. Become a Patient Centered Representative
Philadelphia, PA jobs
As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us.
GPHA,
a non-profit organization that was founded in 1970, is hiring Full-time Patient Centered Representative Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations:
Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146
Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123
Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124
Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140
Southeast Health Center, 800 Washington Ave. Phila., PA 19147
Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143
Candidates must obtain a high school diploma (or GED) and at least (2) years' experience in a health care setting or a combination of certificates relative to the Registration Assistant/Front Desk position. Comprehensive knowledge of insurance policies, medical terminology, and anatomy is preferred; knowledge of HMO/managed care practices is preferred; fundamental understanding of patient/provider scheduling modules is required; excellent typing and telephone skills are required. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required.
Specific Responsibilities and duties include Completing the patient registration and scheduling process accurately and promptly using the Electronic Practice Management (EPM) System. Ensure patients' demographic, financial, and insurance information is entered and updated accurately and swiftly. Manage daily appointment schedules efficiently and review them regularly. The Patient-Centered Representative also operates the paging/telephone system as needed; Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially; Attends all mandatory staff development/training sessions and staff meetings; Enters and updates patient's demographic information accurately and timely; and perform other duties as assigned by the supervisor.
GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and many positions have Flexible, Hybrid or REMOTE WORK Schedules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
Join a network that values dedication, balance, and purpose. Visit us at ***************
Auto-ApplyPart-time Scheduling Specialist - Pittsburgh, PA
Coraopolis, PA jobs
Job DescriptionDescription:
Gateway Rehab Center (GRC) has an opportunity for a Part-time Scheduling Specialist who is caring, compassionate and displays excellent customer service to individuals who are calling GRC seeking admission to treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling outpatient evaluations.
This position is remote, but the ideal candidate must live in Pittsburgh, PA region or surrounding counties.
This position receives frequent supervision and instruction. Note: The position is Part-time, but we will require some evening hours.
Why Choose Gateway Rehab?
Make an impact through Gateway's mission
“to help all affected by addictive disease to be healthy in body, mind, and spirit.”
Be a part of an organization that has been leading the way in addiction treatment for over 50years.
Enjoy the flexibility of a fully remote role while maintaining meaningful client connections.
Responsibilities
Completes non-clinical evaluation components consisting of and not limited to: answering initial calls and completing the pre-screening process, coordinating and scheduling outpatient evaluations.
Receive calls for other departments and will need to route calls appropriately.
Knowledge Skills and Abilities
Computer proficiency with working knowledge of Word, Excel, Teams and use of email.
Excellent verbal and written communication skills and organizational skills.
Familiarity with drug and alcohol/mental health treatment and/or managed care processes preferred.
Ability to multi-task.
Excellent time management skills.
Requirements:
High school diploma or GED.
Additional Requirements
Pass a PA Criminal Background Check.
Obtain PA Child Abuse and FBI Fingerprinting Clearances.
Pass Drug Screen.
Obtain 2-Step TB Test.
Work Conditions
Remote
Favorable working conditions work which may include evening hours of work.
Minimal physical demands.
Mental demands include attention to detail and strong customer service.
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
Patient and Family Representative - Patient Experience
Hershey, PA jobs
**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Nicholas Wine at ****************************** (MAILTO://******************************)
**SUMMARY OF POSITION:**
This position serves as a liaison between patients/family members and staff/employees to promote improved communications, processes and patient experience and to reduce the risk of litigation to the organization. This position is required to work with clinical and non-clinical staff to address patient feedback regarding compliments, complaints and grievances as defined by the Centers for Medicare and Medicaid Services (CMS) and as regulated by the Department of Health (DOH), and to ensure compliance with all regulatory requirements from the aforementioned bodies. Shares information with process owners for purpose of review and correction if necessary and communicates (or coordinates the communication of clinical) review responses to patients and their families.
**MINIMUM QUALIFICATIONS:**
+ Bachelor's degree in Psychology, Communications, Social Services or related field required.
+ 5 years of experience in medical, social or customer service required.
**KNOWLEDGE, SKILLS, & ABILITIES:**
+ High level of interpersonal skills.
+ Problem solving skills.
+ Attention to Detail.
+ Exceptional verbal and written communication skills.
+ Ability to analyze situation and apply de-escalation skills.
+ Time management skills.
+ Ability to multitask.
**PREFERRED QUALIFICATIONS:**
+ Bilingual - English/Spanish preferred.
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?**
Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
**Union:** Non Bargained
**Position** Patient and Family Representative - Patient Experience
**Location** US:PA: Hershey | Human Services | Full Time
**Req ID** 84085
Easy ApplyPatient Centered Representative
Philadelphia, PA jobs
Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia.
GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match!
PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System
Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
Auto-ApplyPatient Centered Representative
Philadelphia, PA jobs
Job Description
Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia.
GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match!
PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System
Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
Scheduling Specialist - FT - Days
Cleveland, TN jobs
Job Details Bradley Medical Center LLC - CLEVELAND, TN Full Time Days ClericalDescription
Hours: 8:30AM - 5PM
Days: Monday - Friday
Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.
Qualifications
JOB QUALIFICATIONS
Education: High school graduate or GED preferred. One or two years of college preferred.
Experience: Hospital or similar medical facility experience. Knowledge of Medical Terminology preferred.
Licenses/Certificates: N/A
Full-Time Benefits
403(b) Matching (Retirement)
Dental insurance
Employee assistance program (EAP)
Employee wellness program
Employer paid Life and AD&D insurance
Employer paid Short and Long-Term Disability
Flexible Spending Accounts
ICHRA for health insurance
Paid Annual Leave (Time off)
Vision insurance
Scheduling Specialist - Ear, Nose and Throat - FT - Days
Cleveland, TN jobs
Job Details Bradley Physician Services LLC - CLEVELAND, TN Full Time Days Physician OfficeDescription
Hours: 7:30AM - 4:30PM
Days: Monday - Friday
Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.
Qualifications
JOB QUALIFICATIONS
Education: High school graduate or GED preferred. One or two years of college preferred.
Experience: Hospital or similar medical facility experience. Knowledge of Medical Terminology preferred.
Licenses/Certificates: N/A
Full-Time Benefits
403(b) Matching (Retirement)
Dental insurance
Employee assistance program (EAP)
Employee wellness program
Employer paid Life and AD&D insurance
Employer paid Short and Long-Term Disability
Flexible Spending Accounts
ICHRA for health insurance
Paid Annual Leave (Time off)
Vision insurance
Scheduling Specialist - BPS Neurology Cleveland - FT - Days
Cleveland, TN jobs
Job Details Bradley Physician Services LLC - CLEVELAND, TN Full Time Days Physician OfficeDescription
Hours: 8AM - 4:30PM
Days: Monday - Friday
Under the direct supervision of the Practice Manager, the Scheduling Specialist verifies demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient's journey of care as well as educate and manage the financial expectations for the patient prior to surgery or procedure. Schedules the patient with the appropriate facilities and contacts pre-admission testing. Provides information to the patient regarding when and where to report to Vitruvian Health. Makes appointments in response to any recalls on procedures.
Qualifications
JOB QUALIFICATIONS
Education: Completion of a high school diploma required. College level courses preferred.
Licensure: N/A
Experience: Prefer previous work experience in a position of meeting and communicating with the public. Prefer 1 to 2 years experience in a hospital billing office, medical billing office or other health care setting.
Skills: Excellent oral and written communication skills in order to effectively interact with internal and external customers. Knowledge of Medical Terminology and third party payer terminology. At least a minimal understanding of how CPT-4 and ICD-10 codes are used in health care billing. Intermediate proficiency in Microsoft Outlook, Word and Excel.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Normal business office environment. Constant sitting and limited freedom of movement. Ability to work under conditions of frequent interruption. Poise, tact and courtesy is necessary when dealing with patients. Must be detail oriented. Must be able to assert initiative and judgment involved in classifying financial data and maintaining the normal flow of work.
Full-Time Benefits
403(b) Matching (Retirement)
Dental insurance
Employee assistance program (EAP)
Employee wellness program
Employer paid Life and AD&D insurance
Employer paid Short and Long-Term Disability
Flexible Spending Accounts
ICHRA for health insurance
Paid Annual Leave (Time off)
Vision insurance
Patient Engagement Representative
Williamsport, PA jobs
The Patient Engagement Representative must demonstrate the ability to multi-task, manage simultaneous communications, and set priorities while maintaining exceptional first line patient service and interpersonal behaviors in a confidential manner. The successful candidate must demonstrate the ability to work in a fast paced setting, have strong computer skills, and be able to manage a large volume of calls. The PER possesses the ability to work independently while maintaining a calm demeanor and good judgment in a fast paced environment.
Work schedule includes two evenings a week and a Saturday rotation.
River Valley Health is an Equal Opportunity Employer.
Requirements:
Physician practice experience is preferred.
Flu vaccination or proper exemption required.
Patient Pre-Cert Representative (Cardiology - Woodland Park)
New Jersey jobs
Under general supervision and according to established procedures, provides documentation based on patient care, benefits, appropriateness and use of criteria. Ensures adherence to the hospital or department's policies and procedures, standards and practices. Contacts patient/appropriate family member, to obtain any additional information needed to ensure that procedures or surgeries are performed as scheduled and refers self-pay patients for financial assistance.
Qualifications
Work requires knowledge of theories, principles, and concepts normally acquired from an accredited Medical Assistant program and/or Billing and Coding certificate from an accredited program. One year of previous work related experience.
Auto-ApplyRepresentative Patient (Patient Advocacy) Full- Time/ Day Shift
Paterson, NJ jobs
Serves as a liaison between patient/family members, all hospital departments and administration. Responsible for embodying the value based standards and acting as the voice of the patient to identify, investigate and resolve complaints, issues, and grievances as expressed by patients and their loved ones while being cared for at St. Joseph's Health. This position follows required complaint and grievance procedures and documentation requirements. Interacts with all levels of the health system leadership to obtain necessary information to comply with the grievance policy and state requirements. Visible in the hospital by providing daily rounds, responding to leadership requests specific to patient requests, if called upon, and assisting in resolution of complaints or concerns in a timely and effective manner. Maintains excellent communication skills and adheres to the hospital's policies and procedures. Additional participation and support of programs and committees may be requested as applicable.
Qualifications
Work requires a High School diploma or equivalent; Associates degree preferred. Two to three years of previous work related experience, preferably in Healthcare and/or Customer Service. Successful completion of a 3 month on the job orientation; preferably with a certification in Patient Advocacy. Work requires the ability to interpret Hospital policies in situations requiring judgment and persuasion, develop and write instructional/training materials, develop management briefings, or perform other duties requiring a comparable level of communication skill. Proficiency in Microsoft Office required and knowledge of Grievance Software programs preferred.
Auto-ApplyRegistration/Scheduling Specialist
Radnor, PA jobs
Could you be our next Registration Scheduling Specialist with Main Line Health? By applying for this position, you can explore ALL Registration Scheduling Specialist opportunities across our Main Line Health locations - including but not limited to: Lankenau Medical Center, Bryn Mawr Hospital, Riddle Hospital, Paoli Hospital, Main Line HealthCare (MLHC) - Concordville, Mirmont Treatment Center, Ellis Preserve, and more. When you apply to this position, you will be considered for openings across multiple sites based on your experience, interests, and operational need.
Available Opportunities Across Our Main Line Health Locations:
Available shifts: Full-time and Part-time
Available schedules: Days, Evenings, Nights
Please note: Some locations include weekend shifts based on operational needs
Why work as a Registration Scheduling Specialist with Main Line Health?
Develop and Grow Your Career! Be one of the many Main Line Health employees who advance their career through our Tuition Reimbursement Program, eligible for up to $6,000 annually based on FTE status/position. Many of our Registration Scheduling Specialists grow into leadership, billing, or clinical roles within the health system.
Make an Impact! As one of the first points of contact for new and returning patients, you make the first impression that sets the tone for their entire experience. You'll play an integral role in providing excellent, empathetic customer service by accurately capturing patient data, ensuring a smooth registration or scheduling process, and helping patients understand their services and financial responsibilities.
Join the Team! There's a litany of reasons why our registration/scheduling team loves it here, but don't take my word for it. I invite you to check out some of our news, updates, and awards, our multi-year running Great Place to Work certification, and our commitment to diversity, respect, equity, and inclusion (Main Line Health is the top-ranked PA health system in Forbes Magazine's America's Best Employers for Diversity for 2024).
Position-Specific Benefits Include: You are eligible for up to 120 hours of paid time off annually (based on FTE status). We also offer several employee discounts to various activities, services, and vendors, as well as free employee parking at all Main Line Health locations.
Experience:
Required:
* 2+ years of customer service experience.
* Excellent customer service and computer skills.
Preferred:
* Minimum of 2 years of registration experience in a medical setting.
* Knowledge of medical terminology.
* Knowledge of insurance and third-party reimbursement.
Education:
* High school diploma or GED required.
Apply today! Your application will be reviewed, and if selected, you'll be contacted for a one-way video interview or a direct phone screen with a recruiter. Thank you for your time and interest in Main Line Health!
Additional Information
* Requisition ID: 250000HE
* Employee Status: Regular
* Benefit Eligibility: Full-Time Benefits
* Schedule: Full-time
* Pay Range: $18.01 - $27.91
* Job Grade: 205
Patient Representative Coordinator Registered Nurse
New Albany, IN jobs
Seeking Patient Representative Coordinator
Full-time, 5 days/week, 8-hour days, flexible hours, no weekends/holidays
Baptist Health Floyd, Customer Service Relations Southern Indiana/Louisville, Kentucky area
Serve as a liaison between patient and hospital staff. Assist patients in interpreting hospital policies, procedures, and services, and in obtaining solutions to problems and concerns. Assist staff in gaining awareness of patients'
perceptions of the hospital experience. Assist director in investigating patient concerns and communicating follow up to complainant via phone and written correspondence.
Position/Opportunity Highlights:
Opportunity to work in a Regional, Non-Profit Hospital
Opportunity to work with a wide array of patients
Opportunity to work for an organization that promotes continued education
Comprehensive evidence-based nursing care
Qualifications:
Bachelor of Science in Nursing
Master of Science in Nursing preferred
Graduate of approved nursing program
Current Indiana RN license
Baptist Health Floyd is a Pathway to Excellence designated organization.
We offer competitive salaries and excellent benefits. We are conveniently located 10 minutes from downtown Louisville at 1850 State Street, New Albany, IN 47150. EOE.
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
Auto-ApplyPatient Services Representative
Patient service representative job at Children's Dental Health Clinic
Pay: up to $19/hr
Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.
Schedule: Monday - Friday 8am-5pm
Location: Warrington, PA
Responsibilities
Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
Filing and scanning medical documents and office forms as directed
Verifying all patient demographic, health, pharmacy, and insurance information
Schedule and confirm patient appointments
Cleaning the front office work area and other maintenance assignments as directed
Qualifications
Motivated and willing to learn on the job
Experience working in the front desk area of a medical/dental practice preferred
Strong customer service skills; ability to communicate well
Demonstrated desire to work with children in a pediatric setting
Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
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