Shift Supervisor jobs at CHILDREN'S RESCUE FUND - 334 jobs

SPECIFIC RESPONSIBILITIES - Provide supervision to staff during shifts, including assigning responsibilities, changing responsibilities and/or assigned individuals as needed. Ensure program operates in accordance with pertinent regulations and agency policy and procedure. Ensure all individuals' treatment plans are followed appropriately. Provide direct support services as needed. Monitor individuals' health and safety throughout the shift. Ensure individuals' diet and nutrition in all aspects (e.g. menu plans, weight records, etc.) are followed and documented as appropriate. Ensure that planned activities for community integration and/or recreation are completed and documented appropriately. In the event that changes are required, ensure that the Residence Manager is consulted and/or notified. Ensure completion of all documentation in accordance with regulations and agency procedures. Ensure that all prescribed reporting procedures are followed accurately and within appropriate time frames. Ensure all regulations, agency procedures, and notifications are followed in regard to incident management. Ensure completion of appropriate documentation of same. Ensure that the daily schedule and routines are followed. Provide support to staff on an on-going basis, including potential and actual crises. Assist in training staff in implementation of individuals' treatment plans. Model calmness and assurance in order to set a tone of stability and control in daily activities as well as in crisis situations for both individuals served and staff. Model appropriate interactions with individuals, staff, family members, community members, etc. at all times Participate in staff meetings and individuals' meetings as requested. All other duties requested by the Residence Manager or administration. QUALIFICATIONS - High School Diploma required; Associates/bachelor's preferred. Comprehensive knowledge of OPWDD regulations Good management, organizational, and interpersonal skills Good oral and written communication skills Minimum of 2 years' experience in programs serving individuals with developmental disabilities Computer literate Must have a valid New York state driving license. RELATIONSHIP WITH OTHERS -Provide supervision in a positive and supportive manner. In addition, must possess the following characteristics: Be a team player. Have a strong sensitivity to cultural differences present among staff and individuals within the organization. Possess a strong belief in people's ability to grow and change; forge a mutually respectful partnership with persons served and their families. Be able to set limits and maintain helping role of practitioner and to intervene appropriately. WORKING CONDITIONS - 40 hour/week SCOPE OF RESPONSIBILITY - Responsible for supervision of all aspects of the shift in the absence of the Residence Manager.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart. The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): -Live and exemplify the Five Principles of Mars, Inc. within self and team. -----Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: -Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. -Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. -Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts. -Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. -Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. -Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. -Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. -Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients. -Obtain relevant information and history from clients and maintain proper and complete medical charts. -Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. -Assist with surgery as applicable. -Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Conduct administrative functions as necessary. Leadership Responsibilities (approximately 20% of time): -Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. -Support Practice Manager in hospital labor management which may include adjusting paraprofessional team's schedules on a shift by shift basis. - May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity. - Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. -Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. -Foster an environment that engages associates, where associates do their best and feel good about being a member of the team. -Provide effective communication between associates, clients, hospital leadership and Central Team Support. - Ensure all hospital associates adhere to Banfield dress and grooming guidelines. - Ensure all hospitalized pets are prepped and all equipment is ready for surgery. -Ensure cases are assigned to VA's and that they are clear on their work responsibilities for the day. -Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. -Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. -Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. -Train and mentor new paraprofessional associates. -Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. -Address broken equipment issues and assist in inventory management. -Other job duties as assigned. The pay range for this role is $33.91 - $43.33 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

The right person for this job takes great enjoyment in: · Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. · Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. · Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. · Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. · Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. · Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. · Ensuring compliance with all practice policies and procedures. · Ensuring adherence to Banfield dress and grooming guidelines. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility. If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets! · You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. · You must embrace and thrive on providing exceptional client and pet experiences. · You must be available to work weekend and evening shifts. · You must be comfortable working in an environment with loud noise and strong smells. · You must be 18 years of age or older. · You must have a minimum of two years of veterinary hospital experience. · We are a drug-free, smoke-free, equal opportunity employer. Are You Passionate About Preventive Pet Care? Apply Today! Pay Range: $21.27 - $27.18 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: - Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. - Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* - Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. - Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* - Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* - Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. - Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. - Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. - Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. - Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. - Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* - Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* - Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. - Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. - Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* - Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* - Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* - Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* - Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* - Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* - Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The right person for this job takes great enjoyment in: · Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. · Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. · Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. · Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. · Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. · Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. · Ensuring compliance with all practice policies and procedures. · Ensuring adherence to Banfield dress and grooming guidelines. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility. If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets! · You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. · You must embrace and thrive on providing exceptional client and pet experiences. · You must be available to work weekend and evening shifts. · You must be comfortable working in an environment with loud noise and strong smells. · You must be 18 years of age or older. · You must have a minimum of two years of veterinary hospital experience. · We are a drug-free, smoke-free, equal opportunity employer. Are You Passionate About Preventive Pet Care? Apply Today! Pay Range: $21.27 - $27.18 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* • Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. The pay range for this role is $21.27 - $27.18 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Job Description We are hiring immediately for a full time SHIFT SUPERVISOR position. Note: online applications accepted only. Schedule: Full time schedule. Sunday - Thursday, 10:30 am - 8:00 pm. More details upon interview. Requirement: 5 years of food service and 2 years of supervisory experience required. Pay Range: $20.00 per hour to $22.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012. Job Summary Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: Responsible for providing training and creating work schedules. Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance. Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety. Acts as the contact person for employees with complaints or requests for time off. May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization. Perform other duties as assigned. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION: The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart. ESSENTIAL RESPONSIBILITIES AND TASKS: The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc. within self and team. Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following:  Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.  Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.  Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.  Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.  Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.  Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.  Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.  Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients.  Obtain relevant information and history from clients and maintain proper and complete medical charts.  Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.  Assist with surgery as applicable.  Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Conduct administrative functions as necessary. Leadership Responsibilities (approximately 20% of time): Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. Support Practice Manager in hospital labor management which may include adjusting paraprofessional team's schedules on a shift by shift basis. May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity. Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. Foster an environment that engages associates, where associates do their best and feel good about being a member of the team. Provide effective communication between associates, clients, hospital leadership and Central Team Support. Ensure all hospital associates adhere to Banfield dress and grooming guidelines. Ensure all hospitalized pets are prepped and all equipment is ready for surgery. Ensure cases are assigned to VA's and that they are clear on their work responsibilities for the day. Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. Train and mentor new paraprofessional associates. Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. Address broken equipment issues and assist in inventory management. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Priority Setting Approachability Directing Others Conflict Management Customer Focus Functional Peer Relationships Communication Skills Functional/Technical Skills Action Oriented Motivating Others CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position often requires working weekends and evenings. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires ambulatory skills sufficient to perform duties while at hospital and to visit various locations. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING Associate's degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Two years experience (healthcare, veterinary profession, service-type industry, etc.) required, with six months experience at Banfield preferred. Prior supervisory experience preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training preferred. The pay range for this role is $21.27 - $27.18 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Job Description We are hiring immediately for full time SHIFT SUPERVISOR positions. Note: online applications accepted only. Schedule: Full time schedule. Days and hours may vary. Must be able to work every other weekend. More details upon interview. Requirement: Prior supervisory experience preferred. Pay Rate: $21.50 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012. Job Summary Summary: Directs the activities of associates during a specific shift and ensures that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: Provides training and creates work schedules. Evaluates the performance of workers, rewards high performers and disciplines associates who fail to meet reasonable standards of performance. Prepares production or sales reports for management; ensures unit meets expectations for quality, productivity and safety. Acts as the contact person for associates with complaints or requests for time off. Acts as a mentor, develop employees and encouraging associates to set goals and strive for advancement within the organization. Performs other duties as assigned. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description We are hiring immediately for a full time SHIFT SUPERVISOR position. Note: online applications accepted only. Schedule: Full time schedule. Days and hours may vary. Must be able to work every other weekend. More details upon interview. Requirement: Prior Supervisory experience required. Fixed Pay Rate: $21.50 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012. Job Summary Summary: Directs the activities of associates during a specific shift and ensures that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: Provides training and creates work schedules. Evaluates the performance of workers, rewards high performers and disciplines associates who fail to meet reasonable standards of performance. Prepares production or sales reports for management; ensures unit meets expectations for quality, productivity and safety. Acts as the contact person for associates with complaints or requests for time off. Acts as a mentor, develop employees and encouraging associates to set goals and strive for advancement within the organization. Performs other duties as assigned. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. *************************************************************************************************** Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Are you Ready to Launch Your Career? ???? Join us in our mission as a Residential Shift Supervisor at Catholic Charities Disabilities Services. Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger! As the Residential Shift Supervisor, you will play a pivotal role in individuals' lives, making a significant impact through: Day to day shift operation of the program Supervising all Direct Support Professionals Ensuring that Direct Support Professionals implement service plans to aid residents in learning about all areas of activities of daily living and the community Responsible for carrying out direction and administration of program services Residential Shift Supervisor Minimum Salary: $21.63/hour Residential Shift Supervisor Maximum Salary: $21.63/hour Residential Shift Supervisor Schedule: Full-time **We offer a differential for any hours worked between 3pm Friday and 7am Monday** Qualifications: Valid NYS Driver's License and personal transportation High School diploma or GED Two years of experience working as a Direct Support Professional We value work-life balance and offer some stellar benefits: For benefit-eligible positions: Health/Dental/Vision/Life Insurance Retirement planning options Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) A diverse and inclusive work environment Employee Assistance Program Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Exciting referral bonuses Ongoing training and development Recognition and Awards Career Growth A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

SH1 Shift Supervisor Job Description Full time role Create and coordinate the schedules of the operations staff to ensure there is 24-hour/7 coverage at the facility. Determine the trainings needed for the operations staff. Schedule monthly operations staff meetings and provide guidance on changing policies and protocols or the program. Approve operations staff hours for bi-weekly timecards Complete performance evaluations for assigned team Ensure the safety, security and integrity of all residents and guests, as well as the physical environment of the facility. Conduct periodic facility walk-throughs during shift. Schedule and assist in monthly fire drills, and ensure all residents are out of the facility safely. Attend all trainings and meetings directed by your supervisor. Work independently with minimal supervision. Provide excellent customer service and confidentiality at all times. Communicate with the clinical staff regarding client's behaviors. Enforce the Residential Code of Conduct and/or House Rules at all times. Monitor the security cameras and fire panel frequently during a shift. Complete all administrative paperwork as it relates to completing incident reports, shift summaries, work orders. Oversee and track bed management procedure for the facility Coordinate completion of client intakes once new clients arrive onsite MINIMUM QUALIFICATIONS: Minimum of one years in a supervisory capacity preferred Minimum two years working with homeless or special needs population Demonstrated experience and success working with diverse individuals and special needs populations Trained in CPR & First Aid, Opiate Overdose Prevention, Fire Safety Systems (F80), crisis intervention, de-escalation preferred, Food Handlers certification Solid verbal and written skills Bachelor's Degree or equivalent experience preferred Proficient with Microsoft Office Suite Perform other duties as assigned by supervisor

The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart. The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): -Live and exemplify the Five Principles of Mars, Inc. within self and team. -----Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: -Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. -Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. -Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts. -Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. -Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. -Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. -Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. -Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients. -Obtain relevant information and history from clients and maintain proper and complete medical charts. -Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. -Assist with surgery as applicable. -Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Conduct administrative functions as necessary. Leadership Responsibilities (approximately 20% of time): -Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. -Support Practice Manager in hospital labor management which may include adjusting paraprofessional team's schedules on a shift by shift basis. - May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity. - Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. -Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. -Foster an environment that engages associates, where associates do their best and feel good about being a member of the team. -Provide effective communication between associates, clients, hospital leadership and Central Team Support. - Ensure all hospital associates adhere to Banfield dress and grooming guidelines. - Ensure all hospitalized pets are prepped and all equipment is ready for surgery. -Ensure cases are assigned to VA's and that they are clear on their work responsibilities for the day. -Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. -Assist Practice Manager in identifying potential "bottlenecks" and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. -Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. -Train and mentor new paraprofessional associates. -Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. -Address broken equipment issues and assist in inventory management. -Other job duties as assigned.

Job Description We are hiring immediately for a part time SHIFT SUPERVISOR position. Note: online applications accepted only. Schedule: Part time schedule. Monday, Wednesday, and Friday, 7:00 am - 3:00 pm. More details upon interview. Requirement: Experience required. Fixed Pay Rate: $22.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare's Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: Responsible for providing training and creating work schedules. Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance. Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety. Acts as the contact person for employees with complaints or requests for time off. May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization. Perform other duties as assigned. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Reporting to the Assistant Director, Operations the Shift Supervisor is responsible for overseeing services provided to clients at Continental. The Shift Supervisor supervises Residential Aides and ensures clients receive high quality daily services including meal services, laundry services, intake and census management, and recreational activities. The Shift Supervisor is responsible for access control, liaising with security, incident prevention and management, and reporting for their shift. This position has a 35-hour work week, onsite. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise Residential Aide staff for the shift Create bi-weekly schedules and ensure proper coverage at all times Assist food service and other vendors as needed Liaise with SITE staff and contracted security Complete, review, and submit incident reports and other tracking reports Review security camera footage Oversee CARES bed management procedures Manage city and state building inspections and adhere to compliance guidelines Manage inspections of residents' units and ensure the site is in compliance with local health and safety standards Work closely with the Program Director and Assistant Program Director to meet residents' needs and challenges Perform other duties as assigned MINIMUM QUALIFICATIONS: Minimum two years in a supervisory capacity preferred Bachelor's Degree strongly preferred, or equivalent experience Minimum of three years working with homeless or disabled populations preferred Demonstrated experience and success in working with diverse individuals and special needs populations Trained in CPR and First Aid, Opiate Overdose Prevention, Fire safety Systems, crisis intervention, de-escalation, preferred Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems (F-80) required. Must obtain within the first 30 days of employment Solid verbal and written skills Proficient with Microsoft Office Suite Experience and proficiency with case management and Foothold software Bilingual preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred

Job Description Are you Ready to Launch Your Career? ???? Join us in our mission as a Residential Shift Supervisor at Catholic Charities Disabilities Services. Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger! As the Residential Shift Supervisor, you will play a pivotal role in individuals' lives, making a significant impact through: Day to day shift operation of the program Supervising all Direct Support Professionals Ensuring that Direct Support Professionals implement service plans to aid residents in learning about all areas of activities of daily living and the community Responsible for carrying out direction and administration of program services Residential Shift Supervisor Minimum Salary: $21.63/hour Residential Shift Supervisor Maximum Salary: $21.63/hour Residential Shift Supervisor Schedule: Full-time **We offer a differential for any hours worked between 3pm Friday and 7am Monday** Qualifications: Valid NYS Driver's License and personal transportation High School diploma or GED Two years of experience working as a Direct Support Professional We value work-life balance and offer some stellar benefits: For benefit-eligible positions: Health/Dental/Vision/Life Insurance Retirement planning options Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) A diverse and inclusive work environment Employee Assistance Program Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Exciting referral bonuses Ongoing training and development Recognition and Awards Career Growth A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

Are you Ready to Launch Your Career? 🚀 Join us in our mission as a Residential Shift Supervisor at Catholic Charities Disabilities Services. Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger! As the Residential Shift Supervisor, you will play a pivotal role in individuals' lives, making a significant impact through: Day to day shift operation of the program Supervising all Direct Support Professionals Ensuring that Direct Support Professionals implement service plans to aid residents in learning about all areas of activities of daily living and the community Responsible for carrying out direction and administration of program services Residential Shift Supervisor Minimum Salary: $21.63/hour Residential Shift Supervisor Maximum Salary: $21.63/hour Residential Shift Supervisor Schedule: Full-time **We offer a differential for any hours worked between 3pm Friday and 7am Monday** Qualifications: Valid NYS Driver's License and personal transportation High School diploma or GED Two years of experience working as a Direct Support Professional We value work-life balance and offer some stellar benefits: For benefit-eligible positions: Health/Dental/Vision/Life Insurance Retirement planning options Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) A diverse and inclusive work environment Employee Assistance Program Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Exciting referral bonuses Ongoing training and development Recognition and Awards Career Growth A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients. Responsibilities: The Shift Supervisor is responsible for, but not limited to: Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed Record incidents and residents grievances appropriate in logbook and on incident report Maintain ongoing communication with all department supervisors concerning social services issues Manage entry logs to ensure all persons entering the facility are recorded and accounted for Inspect all cleaning and service chores assigned to program aides to ensure completion Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency Assist clients with questions and resolving any issue as they may arise Monitor video surveillance of all areas of the facility Adhere to safety, health, and fire hazard guidelines, policies and procedures Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel Work diplomatically to solve issues that may arise Provide coverage when necessary May be required to work evenings, weekends and holidays as needed Perform all other required duties to ensure the facility is running efficiently Professional & Personal Qualifications: NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification. Minimum High School Diploma/GED Ability to establish and maintain professional boundaries in working with clients General knowledge of working in a residential facility preferred Knowledge of HIPPA guidelines and standards Bi-lingual Spanish/English is a plus Strong written and verbal communication skills Excellent problem-solving and analytical skills Commitment to excellence and high standards Good judgment with the ability to make timely and sound decisions Ability to assess emergency situations and respond effectively

The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients. Responsibilities: The Shift Supervisor is responsible for, but not limited to: Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed Record incidents and residents grievances appropriate in logbook and on incident report Maintain ongoing communication with all department supervisors concerning social services issues Manage entry logs to ensure all persons entering the facility are recorded and accounted for Inspect all cleaning and service chores assigned to program aides to ensure completion Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency Assist clients with questions and resolving any issue as they may arise Monitor video surveillance of all areas of the facility Adhere to safety, health, and fire hazard guidelines, policies and procedures Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel Work diplomatically to solve issues that may arise Provide coverage when necessary May be required to work evenings, weekends and holidays as needed Perform all other required duties to ensure the facility is running efficiently Professional & Personal Qualifications: NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification. Minimum High School Diploma/GED Ability to establish and maintain professional boundaries in working with clients General knowledge of working in a residential facility preferred Knowledge of HIPPA guidelines and standards Bi-lingual Spanish/English is a plus Strong written and verbal communication skills Excellent problem-solving and analytical skills Commitment to excellence and high standards Good judgment with the ability to make timely and sound decisions Ability to assess emergency situations and respond effectively

SUMMARY OF JOB PURPOSE AND FUNCTION: The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart. ESSENTIAL RESPONSIBILITIES AND TASKS: The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc. within self and team. Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following:  Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.  Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.  Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.  Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.  Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.  Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.  Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.  Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients.  Obtain relevant information and history from clients and maintain proper and complete medical charts.  Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.  Assist with surgery as applicable.  Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Conduct administrative functions as necessary. Leadership Responsibilities (approximately 20% of time): Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. Support Practice Manager in hospital labor management which may include adjusting paraprofessional team's schedules on a shift by shift basis. May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity. Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. Foster an environment that engages associates, where associates do their best and feel good about being a member of the team. Provide effective communication between associates, clients, hospital leadership and Central Team Support. Ensure all hospital associates adhere to Banfield dress and grooming guidelines. Ensure all hospitalized pets are prepped and all equipment is ready for surgery. Ensure cases are assigned to VA's and that they are clear on their work responsibilities for the day. Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. Assist Practice Manager in identifying potential "bottlenecks" and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. Train and mentor new paraprofessional associates. Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. Address broken equipment issues and assist in inventory management. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Priority Setting Approachability Directing Others Conflict Management Customer Focus Functional Peer Relationships Communication Skills Functional/Technical Skills Action Oriented Motivating Others CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position often requires working weekends and evenings. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires ambulatory skills sufficient to perform duties while at hospital and to visit various locations. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING Associate's degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Two years experience (healthcare, veterinary profession, service-type industry, etc.) required, with six months experience at Banfield preferred. Prior supervisory experience preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training preferred.

Benefits: 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Title: Shift Supervisor Supervisor: Site Director/and or DSS Category: Non-exempt SUMMARY OF JOB DESCRIPTION Under the direction of the Shelter Director, the Shift Supervisor is responsible for assuring the general welfare, security and safety of the residents, staff and facility. This position is responsible for the supervision of up to 2 to 4 persons, including program aides and/or volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide coverage for the general welfare and safety of the shelter residents and staff. Provide crisis prevention and intervention as needed. Complete routine resident and facility checks to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.). Ensure nightly head count is completed (evening shift) and maintain CARES reports as assigned. Record incidents and residents grievances appropriate in log book and on incident report. Assign work-related projects to security, and maintenance as needed. Inspect all cleaning and service chores assigned to porters to ensure completion. Conduct regular fire drills during day, evening, night and weekend shifts ensuring that all staff and residents follow procedure. Interact with NYPD, EMS, NYFD, and know when it is appropriate to make emergency calls. Provide coverage on an emergency basis when needed. Arrange for coverage for current or following shift when necessary, including shift supervisor, security, and or maintenance. Other duties as assigned. Staff Supervision Notify Shelter Director of adjustments to staff scheduling to accommodate illness, etc. Supervise maintenance and security to ensure that they are meeting goals and performing their duties and discuss with Shelter Director. With the approval of the Shelter Director, remove maintenance from duty for infractions, and violations of policies. Assist Shelter Director as needed in completing documentation relevant to resident and facility reporting. Complete probationary and annual evaluations and submit to the Shelter Director for review. JOB QUALIFICATIONS: Certifications: CPR/First Aid, F-80 Certification Educational Requirements: High School Diploma or General Equivalency Diploma required. Associates Degree preferred. Experience: Minimum two years experience working in a Homeless residential facility, in a supervisory position and preferably experience working with dual-diagnosed individuals, mental health and substance abuse issues. Must have good interpersonal skills with the ability to communicate effectively both written and oral. Ability to handle and prevent crisis situations with minimal supervision. Must have some computer skills and be able to formulate incident reports. Ability to work with clientele that have special needs and provide assistance with respect and compassion. Help to foster and to promote a positive and harmonious atmosphere at the shelter. *Other Duties as assigned by Shelter Director