Information Technology Project Manager jobs at Cigna - 22 jobs

A healthcare organization is seeking a Lead - Finance Special Projects in Honolulu, Hawaii to drive process improvements within Finance. The ideal candidate will have a Bachelor's degree, extensive experience in benchmarking, and strong analytical skills. This role involves collaboration with Finance leadership to implement solutions optimizing operations. Occasional travel is required. The compensation range is $94,900 - $130,500 annually, with additional bonuses and comprehensive benefits. #J-18808-Ljbffr

**Become a part of our caring community and help us put health first** We are looking for a dynamic Strategy & Operations Lead - Provider Practice Management to develop clinical solutions for our members and providers, with full accountability from strategy to execution. The Strategy & Operations Lead - Provider Practice Management role is a critical member of the multidisciplinary clinical initiatives team within Clinical Strategy and Analytics. This role is not a traditional software product manager role. Instead, it requires demonstrated expertise in healthcare delivery, provider performance improvement, operational redesign, and translating insights into actionable workflows for clinical practices. The Strategy & Operations Lead - Provider Practice Management will work across clinical initiatives focused on reducing 30-day Plan All-Cause Readmissions (PCR). They will partner closely with high-performing and low-performing provider groups to identify clinical best practices, understand operational gaps, and design and operationalize provider-facing improvements that lead to measurable performance lift. They must be highly collaborative, able to work cross-functionally across Humana and external provider partners, and able to drive execution (not just strategy) in a fast-moving environment. **Key responsibilities of the position are as follows:** Best Practice Identification + Engage with high-performing provider groups to understand clinical workflows, transitional care processes, and operational drivers that contribute to lower readmission rates. + Conduct targeted discovery with low-performing providers to identify barriers, workflow breakdowns, staffing constraints, or data usability issues that inhibit execution of best practices. + Translate field insights into a clear set of best practices and operational playbooks that provider organizations can adopt to meaningfully reduce readmissions. Product & Insight Development + Partner with Clinical Analytics to understand key data patterns and root causes of readmissions and convert these signals into provider-friendly insights. + Lead the design and refinement of provider-facing data views (dashboards, insights, performance summaries) to ensure they are actionable, timely, and aligned to provider workflows. + Work with product leads and data teams to prioritize enhancements that make insights easier for providers to use - e.g., surfacing patients most likely to readmit, highlighting missed touchpoints, or flagging operational risk. Execution With Providers & Internal Stakeholders + Serve as the primary operational liaison with targeted provider groups, ensuring best practices are activated and sustained. + Co-develop and support rollout of interventions such as transitional care workflows, follow-up protocols, huddle tools, or care-team guidance that directly reduce readmission risk. + Work with enterprise partners (e.g., care management, clinical programs, analytics, population health) to ensure alignment and remove operational barriers to provider adoption. Strategy & Impact Measurement + Define the strategic roadmap for provider practice improvements related to PCR. + Set measurable targets, track provider engagement, and monitor performance lift over time. + Synthesize complex clinical, operational, and analytic information into clear recommendations for executive leadership. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree + 7 or more years of experience in population health strategy, health outcomes strategies and/or provider practice management OR 3 years of management consulting with additional 2-3 years of professional work experience + Strong understanding of transitional care management + Experience working directly with provider groups, clinical leaders, or care teams + Experience in advanced primary care or high-performance provider model organizations (e.g., ChenMed, Oak Street, Cityblock, Iora, CareMore) + Strong data literacy with demonstrated experience using analytics to drive operational insights + Excellent communication, relationship-building, and cross-functional collaboration skills + Ability to independently manage complex initiatives, work across departments, and drive execution without day-to-day oversight **Preferred Qualifications** + Background as a clinician (RN, NP, PA, MD, PharmD, or similar) + Experience with population health workflows and drivers of 30-day readmissions + Experience in management consulting and clinical practice (ideal but not required) + Expertise in provider workflow optimization, care transitions, or readmission reduction programs + Familiarity with EHR workflows and system integrations + Demonstrated ability to translate analytics into operationally executable solutions **Additional Information** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-08-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Candidates must reside in Florida (within one of the covered counties). This role will cover the following county: Broward Position Purpose: Develop strategic partnerships between the health plan and the contracted provider networks serving our communities. Engage with providers to align on network performance opportunities and solutions, and consultative account management and accountability for issue resolution. Drive optimal performance in contract incentive performance, quality, and cost utilization. Participate in the development of network management strategies. Assists in the strategic implementation of new initiatives for performance improvement. Serve as primary contact for providers and act as a liaison between the providers and the health plan ensuring a coordinated effort in improving financial and quality performance Identify and deliver solutions to providers concerns and issues as needed for resolution to internal partners Receive and effectively respond to external provider related issues Investigate, resolve and communicate provider claim issues and changes Engage with and educate providers regarding policies and procedures related to referrals and claims submission, web site usage, EDI solicitation and related topics Perform provider orientations and ongoing provider education, including writing and updating orientation materials Manages Network performance for assigned territory through a consultative/account management approach Evaluates provider performance and develops strategic plan to improve performance Drives provider performance improvement in the following areas: Risk/P4Q, Health Benefit Ratio (HBR), HEDIS/quality, cost and utilization, etc. Present detailed HBR analysis and create reports for Joint Operating Committee meetings (JOC) Develop proficiency in tools and value based performance (VBP) and educate providers on use of tools and interpretation of data Coaches new and less experienced External Reps Ability to travel locally 4 days a week Performs other duties as assigned Complies with all policies and standards Direct Provider Engagement: Conducts regular in-person visits with physicians to provide real-time support, discuss performance metrics, and identify opportunities for improvement in patient care and clinical practices. Value-Based Care Model: Focuses on value-based care model initiatives, collaborating with physicians to identify and align to performance-based agreements that incentivize better patient outcomes, cost-efficiency, and quality care. Performance Management: Uses data analytics to track and monitor provider performance, offering actionable feedback to help physicians optimize care delivery and meet key performance targets. Education/Experience: Bachelor's degree in related field or equivalent experience. Three or more years of managed care or medical group experience, provider relations, quality improvement, claims, contracting, utilization management, or clinical operations. Project management experience at a medical group, IPA, or health plan setting. Strong communication and presentation skills Proficient in HEDIS/Quality measures, cost and utilization. Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: In charge of the prioritization of projects, auditing project alignment with overall technical or business strategy, guiding resource allocation, and supporting the development of project or program execution plans. Manages Agile / Lean portfolios and supports overall strategy, investment funding, Agile portfolio operations, and Lean governance. Applies the concept of lean thinking to program and product and coaches stakeholders on these concepts to achieve objectives. Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success. Creates visibility into areas struggling with scope, schedule, resources, or budget Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio Identifies dependencies and critical paths, and aids stakeholders in managing them Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams Identifies and resolves problems often anticipating issues before they occur or before they escalate; develop and evaluate options and implements solutions Analyzes project risk profile and balance at the portfolio level Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies Maintain departmental work process for IT controls Analyze demand data to identify and report on trends Identify key leading and lagging risk factors Ensure compliance to all policies and procedures Drive portfolio planning and operations for assigned portfolio Performs other duties as assigned Complies with all policies and standards Education/Experience: Requires a Bachelor's degree and 5 - 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Experience with Other: ServiceNow, Flexera, and/or BDNA Experience with Data Analysis Knowledge of Other: IT hardware/software assets as well as knowledge of applications and application platforms Knowledge of JIRA Soft Skills: Seeks to acquire knowledge in area of specialty Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Ability to work independently Demonstrated analytical skills Demonstrated project management skills Demonstrates a high level of accuracy, even under pressure Demonstrates excellent judgment and decision making skills Ability to communicate and make recommendations to upper management Ability to drive multiple projects to successful completion License/Certification: Certified Project Management Professional (PMP)-PMI preferred Certified Workforce Planning Professional preferred Certified in Governance of Enterprise IT (CGEIT) preferred Pay Range: $121,500.00 - $224,900.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

**Become a part of our caring community and help us put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support the company's enterprise connectivity, unified communications, call center operations, and network resiliency. This role oversees large carrier agreements, infrastructure services, and availability-driven SLAs. The IT Vendor Management Lead ensures performance stability, manages operational escalations, and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and improve service delivery. This position requires experience with telecom contract structures, carrier negotiations, hardware/software bundles, and platforms supporting large call center environments. **Managed Supplier Portfolio** This portfolio comprises leading telecom carriers, network equipment suppliers, and call center platforms. The composition of this portfolio is subject to change in response to evolving business requirements and organizational strategies. The individual in this role will oversee suppliers that deliver: + Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified Communications as a Service) + Mobility services + Enterprise carrier relationships and network resiliency solutions **Key Responsibilities** + Serve as the primary strategic owner for assigned supplier relationships, ensuring alignment to enterprise technology, financial, operational, and risk objectives. + Lead and mature supplier governance including quarterly business reviews (QBRs), executive business reviews, steering committees, and strategic roadmaps. + Oversee contract strategy, including renewals, enterprise licensing, SaaS agreements, consumption models, pricing optimization, and SLA development. + Partner closely with IT, Security, Finance, Legal, Architecture, and business leaders to drive alignment between business requirements and vendor capabilities. + Lead escalations, risk mitigation, service remediation, and performance correction plans to ensure vendor accountability. + Manage enterprise financials for assigned suppliers including cost optimization, forecasting, ROI, and long-term investment planning. + Maintain deep awareness of market trends, supplier risk, and competitive landscapes within portfolio. + Influence executive stakeholders using strong communication, storytelling, and analytical reasoning. + Contribute to vendor management maturation including frameworks, dashboards, and governance tools. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree in supply chain management, business management, business administration or engineering or other related field + 7+ years in IT vendor management, strategic sourcing, technology procurement, or related IT leadership roles. + Experience in managing telecom carriers, network equipment suppliers, or call center platforms + Deep understanding of UCaaS/CCaaS, network architecture basics, pricing models, and telecom operational SLAs. + Proven experience partnering with product owners and engineering teams on SaaS roadmaps and cross-functional adoption. + Background negotiating enterprise SaaS agreements and multi-cloud integration considerations. + Strong executive presence with the ability to influence and present to VP/SVP levels. + Proven history driving strategic negotiations, contract optimization, and supplier lifecycle management. + Strong financial acumen and the ability to analyze, model, and communicate cost scenarios. + Demonstrated ability to build collaborative relationships across cross-functional teams. + Strong problem-solving, negotiation, and conflict resolution skills. + Experience supporting large, matrixed organization with healthcare preferred but not required. **Preferred Qualifications** + Familiarity with hardware lifecycle management, network support agreements, and infrastructure resilience requirements. + Experience negotiating carrier contracts. + Experience with Telecom Expense Management (TEM) providers + Vendor management certifications (CVM,etc.) + Commitment to ongoing professional development and staying current with industry best practices + Experience operating in regulated environments (HIPAA, HITRUST, SOC2, SOX) Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-28-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

**Become a part of our caring community and help us put health first** The IT Vendor Management Lead - EMR, Clinical Care Delivery & Home Health Platforms supports strategic suppliers that underpin clinical workflows, care delivery systems, electronic health/medical records (EHR/EMR), and home health operations. This role requires deep understanding of health-tech platforms, regulatory considerations, clinical integration models, and patient data requirements. The IT Vendor Management Lead partners closely with Clinical Operations, Population Health, Digital Health, Care Management, and IT application teams to ensure supplier performance and compliance with clinical and regulatory standards. A successful candidate has experience managing complex clinical technology agreements, navigating interoperability requirements, and supporting environments where uptime and data integrity are mission critical. **Managed Supplier Portfolio** This portfolio comprises of EMR/EHR vendors clinical workflow systems. The composition of this portfolio is subject to change in response to evolving business requirements and organizational strategies. This individual will manage complex clinical and healthcare suppliers including: + Electronic Medical Records (EMR) and EHR platforms + Care delivery and patient workflow systems + Home health and post-acute care technology platforms + Clinical analytics and decision support tools + Integration & interoperability vendors supporting clinical operations **Key Responsibilities** + Serve as the primary strategic owner for assigned supplier relationships, ensuring alignment to enterprise technology, financial, operational, and risk objectives. + Lead and mature supplier governance including quarterly business reviews (QBRs), executive business reviews, steering committees, and strategic roadmaps. + Oversee contract strategy, including renewals, enterprise licensing, SaaS agreements, consumption models, pricing optimization, and SLA development. + Partner closely with IT, Security, Finance, Legal, Architecture, and business leaders to drive alignment between business requirements and vendor capabilities. + Lead escalations, risk mitigation, service remediation, and performance correction plans to ensure vendor accountability. + Manage enterprise financials for assigned suppliers including cost optimization, forecasting, ROI, and long-term investment planning. + Maintain deep awareness of market trends, supplier risk, and competitive landscapes within portfolio. + Influence executive stakeholders using strong communication, storytelling, and analytical reasoning. + Contribute to vendor management maturation including frameworks, dashboards, and governance tools. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree in supply chain management, business management, business administration or engineering or other related field + 7+ years in IT vendor management, strategic sourcing, technology procurement, or related IT leadership roles. + Experience working with EMR/EHR vendors or clinical workflow systems. + Experience managing large-scale, complex technology suppliers with multi-million-dollar budgets. + Strong executive presence with the ability to influence and present to VP/SVP levels. + Proven history driving strategic negotiations, contract optimization, and supplier lifecycle management. + Deep understanding of SaaS contracting structures, licensing models, renewal strategies, SLAs, and consumption models. + Strong financial acumen and the ability to analyze, model, and communicate cost scenarios. + Demonstrated ability to build collaborative relationships across cross-functional teams. + Strong problem-solving, negotiation, and conflict resolution skills. + Experience supporting large, matrixed organizations with healthcare preferred but not required. **Preferred Qualifications** + Experience with interoperability frameworks, data exchange agreements, and clinical integration tools. + Background working with clinical leadership, population health teams, or care delivery organizations. + Vendor management certifications (CVM, etc.) + Commitment to ongoing professional development and staying current with industry best practices + Experience operating in regulated environments (HIPAA, HITRUST, SOC2, SOX) Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-28-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

**Become a part of our caring community and help us put health first** The IT Vendor Management Lead - SaaS Platforms serves as the primary point of accountability for high-impact SaaS suppliers that enable core business operations across the organization. This role is responsible for overseeing complex SaaS contracts, subscription licensing models, and enterprise platform ecosystems with high annual recurring revenue. The IT Vendor Management Lead ensures strong vendor governance, drives consumption and cost optimization, and partners with product owners and engineering teams to align SaaS capabilities with business strategies. This position requires deep experience managing large SaaS portfolios, navigating complex renewal cycles, and engaging executives on technology modernization and cloud-based application strategies. **Managed Supplier Portfolio:** The portfolio includes leading SaaS providers. The composition of this portfolio is subject to change in response to evolving business requirements and organizational strategies. **Key Responsibilities** + Serve as the primary strategic owner for assigned supplier relationships, ensuring alignment to enterprise technology, financial, operational, and risk objectives. + Lead and mature supplier governance including quarterly business reviews (QBRs), executive business reviews, steering committees, and strategic roadmaps. + Oversee contract strategy, including renewals, enterprise licensing, SaaS agreements, consumption models, pricing optimization, and SLA development. + Partner closely with IT, Security, Finance, Legal, Architecture, and business leaders to drive alignment between business requirements and vendor capabilities. + Lead escalations, risk mitigation, service remediation, and performance correction plans to ensure vendor accountability. + Manage enterprise financials for assigned suppliers including cost optimization, forecasting, ROI, and long-term investment planning. + Maintain deep awareness of market trends, supplier risk, and competitive landscapes within portfolio. + Influence executive stakeholders using strong communication, storytelling, and analytical reasoning. + Contribute to vendor management maturation including frameworks, dashboards, and governance tools. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree in supply chain management, business management business administration or engineering or other related field + 7+ years in IT vendor management, strategic sourcing, technology procurement, or related IT leadership roles. + Experience managing large enterprise SaaS ecosystems + Strong understanding of SaaS licensing models, consumption-based pricing, term renewals, and platform expansion strategies. + Proven experience partnering with product owners and engineering teams on SaaS roadmaps and cross-functional adoption. + Background negotiating enterprise SaaS agreements with multi-cloud integration considerations. + Strong executive presence with the ability to influence and present to VP/SVP levels. + Proven history driving strategic negotiations, contract optimization, and supplier lifecycle management. + Strong financial acumen and the ability to analyze, model, and communicate cost scenarios. + Demonstrated ability to build collaborative relationships across cross-functional teams. + Strong problem-solving, negotiation, and conflict resolution skills. + Experience supporting large, matrixed organizations with healthcare preferred but not required. **Preferred Qualifications** + Experience managing large-scale, complex technology suppliers with multi-million-dollar budgets + Vendor management certifications (CVM, etc.) + Commitment to ongoing professional development and staying current with industry best practices + Experience operating in regulated environments (HIPAA, HITRUST, SOC2, SOX) Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-28-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Oversee department staff including hiring, performance management and career development to ensure alignment with defined goals. Develop budgets and priorities, ensuring plans and resource allocations are consistent with those budgets and priorities. Coordinate for the plans and activities of the organization with senior leaders inside and outside IT, as well as strategic suppliers. Anticipate and analyze the needs of customers and recommend and develop priorities for feasibility studies, systems design, and implementation to develop new and modify the company's information processing systems and policies and procedures. Define and execute the enterprise strategy for End User Service Desk, Support modernization, Advanced Support and 3rd party Level 1 service desk delivery. Drive modernization initiatives including automation, AI enabled support, and proactive digital experience capabilities. Lead long term planning for workforce, tools, service capabilities, and financial investments across Service Desk, Advanced Support, Support Relations, Technology Currency and Tech Ops Power Business Intelligence strategies. Integrate AI driven automation into operations, improving efficiency, resolution accuracy, and service outcomes. Advise executive leadership on technology experience, operational risk, and modernization opportunities for responsible areas. Lead end-to-end delivery of all end user technology services (Service Desk, advanced support, technology currency, TechOps compliance and Power BI governance. Set operational KPIs, dashboards, service health reporting, and continuous improvement programs. Build a culture focused on customer experience, accountability, and continuous improvement. Drive cultural evolution and maturity. Drive talent development, succession planning, and organizational readiness for AI enhanced operating models. Develop talent through coaching, succession planning, and workforce strategy. Align organizational structure to support scale, modernization, and service. Partner cross functionally with Security, Infrastructure, HR, Enterprise Architecture, and business units to ensure service transition and adoption. Communicate service performance, AI adoption outcomes, risks, and strategic initiatives to senior leadership. Govern major vendor partnerships (service desk providers and currency technology vendors). Review performance and hold partners accountable for SLAs and experience outcomes, proactively work with partners to avoid end user interruptions. Integrate partner capabilities into operational and strategic roadmaps. Lead adoption of AI powered support, automation, and digital experience monitoring technologies. Evaluate emerging technologies and develop business cases for adoption in the Service Desk, Advance Support and Technology Currency space. Ensure compliance with regulatory, security, and operational standards. Drive cost optimization through automation, vendor management, and lifecycle planning. Manage partnerships with AI technology providers, ensuring alignment with enterprise objectives and governance requirements. Integrate partner AI capabilities into the operational and strategic roadmap. Lead the design, development, and deployment of AI agents, copilots, and automated workflows supporting all teams within your organization. Identify and prioritize AI use cases, ensuring measurable value, reduced manual effort, and improved user experience. Lead the modernization of workforce tools, self-service capabilities, and digital experience monitoring. Ensure agents produce consistent, compliant, and reliable responses based on authoritative content sources. Manage business continuity, resiliency planning, and audit readiness. Demonstrated leadership of enterprise end user technology ecosystems including experience with emerging technologies like AI and AI Agents. Deep experience with ITIL/ITSM, large service desk operations, and major incident management. Proven success leading cross functional engineering, support, and operations teams. Strong financial acumen and vendor management experience. Ability to drive culture evolution in a large enterprise organizations and drive maturation of individuals in the large enterprise Experience with enterprise digital experience management (e.g., Nexthink). Experience with enterprise customer support platforms, integrating AI agents and maintaining accuracy and relevance of information delivered. Background in automation, AI assisted support, ServiceNow development/governance. Executive level communication and stakeholder alignment skills. Success leading modernization efforts in a distributed, hybrid workforce environment. Apply process and business expertise to impact business results. Education/Experience: Bachelor's Degree in Computer Science, MIS, related field or equivalent experience required. 10+ years of diverse IT experience required. Previous experience managing staff, including hiring, training, managing workload and performance.Pay Range: $188,900.00 - $359,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Promote increased program efficiency, service levels, and value by capturing and monitoring performance, and then identifying opportunities for improvement and strategies to realize those opportunities. Plan, organize, monitor, oversee and lead multiple, concurrent resultant projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives. Responsible for managing a portfolio of cross functional healthcare transformation initiatives that align with company goals and drive results Lead the ideation and identification of initiatives to increase efficiency, improve service levels, and innovate Identify impacts, risks and interdependencies and support development and make recommendations to senior leadership based on findings Develop strategies to realize improvement opportunities, and ensure organizational prioritization and resource alignment Monitor initiatives to drive performance and analyze data to determine trends and opportunities Ideate and identify initiatives for the portfolio Manage multiple projects through full project life cycle process including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure Utilize corporate and industry standard project management tools and techniques to effectively manage projects Maintain detailed project documentation as needed including action items, issues lists and risk mitigation plans Provide leadership and effectively communicate project status to all stakeholders, including executive summaries and presentations Negotiate with project stakeholders to identify and secure resources, resolve issues, and mitigate risks Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives Provide functional and technical knowledge regarding overall program requirements and operations Education/Experience: Bachelor's degree in Business Administration, Healthcare Administration, related field, or equivalent experience. Master's degree preferred. 5+ years project implementation, product or program management experience. Managed care or prescription benefit management experience preferred.Pay Range: $87,700.00 - $157,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Plan, organize, monitor, and oversee programs to improve quality for Nevada Medicaid by utilizing cross functional teams, including external provider partners, to deliver defined requirements and meet business needs and strategic objectives for Silver Summit Health Plan. *** The Program Manager II is primarily remote with 25% travel expectation. Candidates must reside within the state of Nevada, preferably Las Vegas, and hold a valid driver's license to be considered for the position. *** Responsibilities: Support quality improvement department initiatives that promote quality, safety, and cost of care opportunity. Responsible for gathering requirements, creating plans and schedules, managing resources, and facilitating project execution and deployment. Utilize corporate and industry standard tools and techniques to effectively oversee programs according to department procedures. Maintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicable. Create and monitor all department deliverables to ensure adherence to quality standards including clinical reporting documents, related reference materials, and policy and procedure documentation. Communicate program status to management and key stakeholders. Identify resources, resolve issues, and mitigate risks. Identify requirements, procedures, and problems to improve existing processes. Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and business objectives. Manage projects through the full project life cycle. Provide leadership and effectively communicate project status to all stakeholders. Negotiate with project stakeholders to identify and secure resources, resolve issues and mitigate risks. Perform other duties as assigned. Comply with all policies and standards. Education/Experience: Bachelor's Degree in related field or equivalent experience required. 3+ years of quality improvement, program management or project management experience required. Health care experience, specifically with value-based, quality, risk adjustment highly preferred. Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Integrates, conforms, profiles and maps complex data, and provides quality assurance oversight (data error detection and correction) on business processes where data is collected, stored, transformed, or used. Examines more complex data to optimize the efficiency and quality of the data being collected, resolves complex data quality problems, and collaborates with the business and ETL database developers to improve systems and database designs. Interprets and analyzes complex data from multiple sources including claims, provider, member, and encounters data. Proactively identifies and assesses the business impact of trends Develops, executes, maintains, and troubleshoots complex scripts and reports developed using SQL, Microsoft Excel, or other analytics tools Identifies and performs root-cause analysis of data irregularities and presents findings and proposed solutions to leadership and/or customers Manages multiple complex and variable tasks and data review processes with no supervision within targeted timelines and succeeds in a demanding, quickly changing environment Delivers business solution architecture and implementation validation Engages in data profiling and source to target mapping. Works on complex data integration from disparate sources. Applies senior level expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understands how customers interact with analytic products Supports multiple functions and levels of the organization and effectively, both verbally and visually, communicates findings and insights to non-technical business partners Engages with customers and business partners to gather requirements and validate results Presents data-driven insights and recommendations to both internal and external stakeholders, soliciting and incorporating feedback when required Performs other duties as assigned Complies with all policies and standards Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 - 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Experience with Big Data; Data Processing Experience with Data Manipulation; Data Mining Experience with one or more of the following Programming Concepts; Programming Tools; Python (Programming Language); SQL (Programming Language) Experience with Agile Software Development Soft Skills: Intermediate - Seeks to acquire knowledge in area of specialty Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate - Ability to work independently Intermediate - Demonstrated analytical skills Intermediate - Demonstrated project management skills Intermediate - Demonstrates a high level of accuracy, even under pressure Intermediate - Demonstrates excellent judgment and decision making skills Pay Range: $73,800.00 - $132,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

**Become a part of our caring community and help us put health first** The Senior IT Product Manager - Information Marketplace & Data Governance is responsible for the strategic vision, roadmap, and execution of the Information Marketplace and its ecosystem of integrated enterprise capabilities. This role owns the end-to-end product lifecycle for the Information Marketplace as well as integrations with its supporting capabilities, data discovery, data quality and observability, metadata management, data cataloging, semantic enablement, and governed data usage processes such as the Protected Information Review Council (PIRC). The Information Marketplace serves as the front door and starting off point for finding and understanding Humana's data. It serves a large role in day-to-day data usage and management processes and that role will continue to expand and evolve. The Senior IT Product Manager partners closely with data governance leadership, architecture, engineering, security, compliance, and business stakeholders to ensure these capabilities operate as a cohesive, scalable product that enables trusted data use, risk reduction, and business value realization. They will create, prioritize and manage product backlogs with a focus on iteration and scalability. They will directly influence department strategy and make decisions on moderately complex to complex issues regarding technical and non-technical approaches for project components. Work will be performed without direction and considerable latitude will need to be exercised in determining objectives and approaches. Detailed Responsibilities **Product Strategy & Vision** + Define and own the long-term product vision and roadmap for the Information Marketplace and its integration to supporting capabilities and processes. + Translate enterprise data governance, compliance, and analytics strategies into actionable product capabilities and prioritized initiatives. + Act as the product authority for how data discovery, quality, observability, metadata management, and semantic layers work together as a unified experience. **Information Marketplace Ownership** + Own the Information Marketplace as a core enterprise product, including user experience, adoption, scalability, and extensibility. + Ensure the Marketplace enables intuitive discovery of curated and un-curated data assets. + Drive continuous improvement of Marketplace capabilities based on usage analytics, stakeholder feedback, and emerging governance trends. **Platform Integrations & Ecosystem Management** + Lead integration strategy and execution across platforms supporting: + Data quality and observability + Data cataloging and metadata management + Data lineage and impact analysis + Semantic layers and business term enablement + Workflow and approval processes (e.g., PIRC) + Partner with architecture and engineering teams to ensure integrations are scalable, secure, resilient, and aligned with enterprise standards. + Manage dependencies across internal platforms, vendor tools, and custom-built solutions. **Stakeholder Engagement & Leadership** + Serve as the primary product interface between data governance leadership and stakeholders. + Facilitate prioritization decisions. + Communicate product strategy, roadmap progress, and outcomes to executive and senior leadership audiences. **Delivery & Execution** + Own and manage the product backlog, ensuring clear articulation of epics, features, and acceptance criteria. + Partner with agile delivery teams to ensure timely, high-quality execution of product initiatives. + Define and track success metrics related to adoption, data trust, operational efficiency, and risk reduction. **Use your skills to make an impact** **Required Qualifications** + 8+ years of experience in product management, technology product ownership, or platform leadership roles. + Proven experience managing complex, enterprise-scale platforms with multiple integrations and stakeholders. + Demonstrated success owning products across the full lifecycle, from strategy and vision through delivery and adoption. + Ability to work effectively with architects and engineers on integration patterns, APIs, metadata flows, and platform interoperability. + Experience operating in hybrid or multi-platform environments, including vendor tools and custom-built solutions. + Exceptional stakeholder management skills, with the ability to influence without direct authority. **Preferred Qualifications** + Strong understanding of data governance concepts, including metadata management, data quality, data lineage, and data stewardship. + Experience with data discovery, data cataloging, or information marketplace-style platforms. + Familiarity with compliance-driven data usage processes (e.g., privacy reviews, data access approvals, risk assessments). + Strong understanding of how semantic layers, business glossaries, and metadata drive analytics and AI enablement. + Strong executive communication skills, including the ability to translate complex technical concepts into business outcomes. + Experience supporting regulated industries (e.g., healthcare, financial services, insurance). + Exposure to data observability platforms, data quality automation, or AI-enabled governance capabilities. + Experience operationalizing governance processes through workflow tools or custom platforms. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-26-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position will oversee the development and execution of end-to-end revenue cycle service commitments for one or more of Optum's Health System partnerships. The role will continuously drive client revenue cycle performance improvement, as well as cost, productivity, and profitable goals. Success depends on driving efficiency, effective partnership, influence, and collaboration across various functions of Optum Insight ensuring initiatives and strategy are targeting delivery of world-class billing services, driving patient and customer commitment, and maximizing return through improved bad debt, cash realization, and cost efficiencies. This position is responsible for influencing change related to the key functions of Revenue Cycle through collaborative engagement with various matrixed teams to develop and support innovative initiatives that will achieve optimal results while identifying gaps in client support/performance and proposing solutions (technology, services) to drive performance improvement. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities of CDL role will focus on four key areas: The Client Delivery Lead (CDL), Revenue Cycle Management is an operations leader who has direct accountability for P&L performance, KPIs, and all functions in Front, Middle, and Back Revenue Cycle Management (RCM) Operations supporting Market Performance Partnership (MPP) clients. The position achieves successful outcomes by working across a matrix environment to drive cost performance, productivity, and growth while ensuring successful delivery on end-to-end performance requirements for revenue cycle management clients. * Operations * Provide direction, oversight, and monitoring of RCM performance on a daily, weekly, monthly, and quarterly cadence * Deliver updates to clients and Centers of Excellence (COEs) as necessary * Proactively raise concerns with clients, COEs, and delivery teams, influencing change to drive action and improvement * Celebrate successes across clients, COEs, and delivery teams * Perform regular analysis of performance, including industry metrics, client metrics, SLAs, and incentive programs * Inform Client Relationship Executives (CREs) and other stakeholders regularly * Client Partnership * Partner and build trust-based relationships with client CFOs and other relevant client leaders * Provide guidance and advice on the impact of industry changes, revenue impact of client strategic plans, payer contracting and other relevant topics * "Walk the halls" to understand client operations, challenges, and successes * Performance Improvement * Plan and manage overall client and Optum RCM strategy to ensure SLA adherence, achieve incentive goals, and deliver high client performance * Develop, execute and monitor projects and technology introduction to improve client performance, operational efficiency/productivity and growth * Guide change management across diverse client and Optum teams * Serve as a creative thought leader, comfortable leading in ambiguity and influencing positive outcomes in a matrixed environment * People Management * Manage patient access and other on-site teams, ensuring alignment with client and organizational goals * Ensure tight collaboration, communications and relationships between on-site, remote domestic and global teams supporting client revenue cycle services You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 7+ years of RCM Operations leadership experience overseeing Front, Middle, and/or Back * 7+ years of client management/consulting experience within healthcare delivery systems, interfacing with enterprise-level executives * 5+ years planning and managing overall RCM strategy to ensure SLA adherence, incentive goals, and client performance * Demonstrated experience driving projects and introducing technology to improve client performance and operational efficiency * Proven ability to analyze complex market opportunities and develop creative solutions * Demonstrated experience facilitating organizational change and providing process improvement recommendations * Travel up to 25% of the time on a sustained basis Preferred Qualifications: * Advanced Degree (MBA, MHA, or equivalent) * Experience working within a global organization * Experience managing and supporting organizational change * Proven excellent communication, leadership, customer service, and problem-solving skills * Local to Minneapolis, MN * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 to $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** This position will oversee the development and execution of end-to-end revenue cycle service commitments for one or more of Optum's Health System partnerships. The role will continuously drive client revenue cycle performance improvement, as well as cost, productivity, and profitable goals. Success depends on driving efficiency, effective partnership, influence, and collaboration across various functions of Optum Insight ensuring initiatives and strategy are targeting delivery of world-class billing services, driving patient and customer commitment, and maximizing return through improved bad debt, cash realization, and cost efficiencies. This position is responsible for influencing change related to the key functions of Revenue Cycle through collaborative engagement with various matrixed teams to develop and support innovative initiatives that will achieve optimal results while identifying gaps in client support/performance and proposing solutions (technology, services) to drive performance improvement. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities of CDL role will focus on four key areas:** The Client Delivery Lead (CDL), Revenue Cycle Management is an operations leader who has direct accountability for P&L performance, KPIs, and all functions in Front, Middle, and Back Revenue Cycle Management (RCM) Operations supporting Market Performance Partnership (MPP) clients. The position achieves successful outcomes by working across a matrix environment to drive cost performance, productivity, and growth while ensuring successful delivery on end-to-end performance requirements for revenue cycle management clients. + Operations + Provide direction, oversight, and monitoring of RCM performance on a daily, weekly, monthly, and quarterly cadence + Deliver updates to clients and Centers of Excellence (COEs) as necessary + Proactively raise concerns with clients, COEs, and delivery teams, influencing change to drive action and improvement + Celebrate successes across clients, COEs, and delivery teams + Perform regular analysis of performance, including industry metrics, client metrics, SLAs, and incentive programs + Inform Client Relationship Executives (CREs) and other stakeholders regularly + Client Partnership + Partner and build trust-based relationships with client CFOs and other relevant client leaders + Provide guidance and advice on the impact of industry changes, revenue impact of client strategic plans, payer contracting and other relevant topics + "Walk the halls" to understand client operations, challenges, and successes + Performance Improvement + Plan and manage overall client and Optum RCM strategy to ensure SLA adherence, achieve incentive goals, and deliver high client performance + Develop, execute and monitor projects and technology introduction to improve client performance, operational efficiency/productivity and growth + Guide change management across diverse client and Optum teams + Serve as a creative thought leader, comfortable leading in ambiguity and influencing positive outcomes in a matrixed environment + People Management + Manage patient access and other on-site teams, ensuring alignment with client and organizational goals + Ensure tight collaboration, communications and relationships between on-site, remote domestic and global teams supporting client revenue cycle services You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 7+ years of RCM Operations leadership experience overseeing Front, Middle, and/or Back + 7+ years of client management/consulting experience within healthcare delivery systems, interfacing with enterprise-level executives + 5+ years planning and managing overall RCM strategy to ensure SLA adherence, incentive goals, and client performance + Demonstrated experience driving projects and introducing technology to improve client performance and operational efficiency + Proven ability to analyze complex market opportunities and develop creative solutions + Demonstrated experience facilitating organizational change and providing process improvement recommendations + Travel up to 25% of the time on a sustained basis **Preferred Qualifications:** + Advanced Degree (MBA, MHA, or equivalent) + Experience working within a global organization + Experience managing and supporting organizational change + Proven excellent communication, leadership, customer service, and problem-solving skills + Local to Minneapolis, MN *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 to $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Become a part of our caring community and help us put health first The Senior IT Product Manager - Information Marketplace & Data Governance is responsible for the strategic vision, roadmap, and execution of the Information Marketplace and its ecosystem of integrated enterprise capabilities. This role owns the end-to-end product lifecycle for the Information Marketplace as well as integrations with its supporting capabilities, data discovery, data quality and observability, metadata management, data cataloging, semantic enablement, and governed data usage processes such as the Protected Information Review Council (PIRC). The Information Marketplace serves as the front door and starting off point for finding and understanding Humana's data. It serves a large role in day-to-day data usage and management processes and that role will continue to expand and evolve. The Senior IT Product Manager partners closely with data governance leadership, architecture, engineering, security, compliance, and business stakeholders to ensure these capabilities operate as a cohesive, scalable product that enables trusted data use, risk reduction, and business value realization. They will create, prioritize and manage product backlogs with a focus on iteration and scalability. They will directly influence department strategy and make decisions on moderately complex to complex issues regarding technical and non-technical approaches for project components. Work will be performed without direction and considerable latitude will need to be exercised in determining objectives and approaches. Detailed Responsibilities Product Strategy & Vision Define and own the long-term product vision and roadmap for the Information Marketplace and its integration to supporting capabilities and processes. Translate enterprise data governance, compliance, and analytics strategies into actionable product capabilities and prioritized initiatives. Act as the product authority for how data discovery, quality, observability, metadata management, and semantic layers work together as a unified experience. Information Marketplace Ownership Own the Information Marketplace as a core enterprise product, including user experience, adoption, scalability, and extensibility. Ensure the Marketplace enables intuitive discovery of curated and un-curated data assets. Drive continuous improvement of Marketplace capabilities based on usage analytics, stakeholder feedback, and emerging governance trends. Platform Integrations & Ecosystem Management Lead integration strategy and execution across platforms supporting: Data quality and observability Data cataloging and metadata management Data lineage and impact analysis Semantic layers and business term enablement Workflow and approval processes (e.g., PIRC) Partner with architecture and engineering teams to ensure integrations are scalable, secure, resilient, and aligned with enterprise standards. Manage dependencies across internal platforms, vendor tools, and custom-built solutions. Stakeholder Engagement & Leadership Serve as the primary product interface between data governance leadership and stakeholders. Facilitate prioritization decisions. Communicate product strategy, roadmap progress, and outcomes to executive and senior leadership audiences. Delivery & Execution Own and manage the product backlog, ensuring clear articulation of epics, features, and acceptance criteria. Partner with agile delivery teams to ensure timely, high-quality execution of product initiatives. Define and track success metrics related to adoption, data trust, operational efficiency, and risk reduction. Use your skills to make an impact Required Qualifications 8+ years of experience in product management, technology product ownership, or platform leadership roles. Proven experience managing complex, enterprise-scale platforms with multiple integrations and stakeholders. Demonstrated success owning products across the full lifecycle, from strategy and vision through delivery and adoption. Ability to work effectively with architects and engineers on integration patterns, APIs, metadata flows, and platform interoperability. Experience operating in hybrid or multi-platform environments, including vendor tools and custom-built solutions. Exceptional stakeholder management skills, with the ability to influence without direct authority. Preferred Qualifications Strong understanding of data governance concepts, including metadata management, data quality, data lineage, and data stewardship. Experience with data discovery, data cataloging, or information marketplace-style platforms. Familiarity with compliance-driven data usage processes (e.g., privacy reviews, data access approvals, risk assessments). Strong understanding of how semantic layers, business glossaries, and metadata drive analytics and AI enablement. Strong executive communication skills, including the ability to translate complex technical concepts into business outcomes. Experience supporting regulated industries (e.g., healthcare, financial services, insurance). Exposure to data observability platforms, data quality automation, or AI-enabled governance capabilities. Experience operationalizing governance processes through workflow tools or custom platforms. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 03-26-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community and help us put health first We are seeking an experienced IT Product Management Principal to lead product and service design for applied AI solutions, accelerating innovation and product development for our AI platform teams. This role combines strategic product thinking with hands-on design expertise to create intuitive, scalable AI products and frameworks that deliver exceptional user experiences. The ideal candidate will have a proven track record of designing enterprise AI products, driving rapid ideation and prototyping, and establishing design systems and frameworks that enable teams to build faster and more effectively. Product Strategy & Vision Define and execute product vision and strategy for applied AI solutions across internal platforms and customer-facing products. Translate business objectives and user needs into compelling product roadmaps and design strategies. Establish product principles, design philosophies, and user experience standards for AI products. Conduct market research, competitive analysis, and user research to inform product direction. Define product success metrics, KPIs, and measurement frameworks to track user adoption and satisfaction. Drive product positioning, value propositions, and go-to-market strategies for AI solutions Design & Innovation Leadership Lead end-to-end product design for complex AI applications including GenAI interfaces, conversational AI, and intelligent automation. Facilitate rapid ideation sessions, design sprints, and workshops to accelerate product development. Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision. Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications. Establish and maintain design systems, component libraries, and UI/UX patterns for AI products. Apply human-centered design principles and design thinking methodologies to solve complex problems. Drive innovation through experimentation, A/B testing, and iterative design approaches Framework & System Design Develop reusable product frameworks and design patterns that accelerate platform team productivity. Create comprehensive design systems with guidelines, templates, and best practices for AI product development. Build product playbooks and frameworks for common AI use cases (RAG systems, chatbots, analytics tools). Establish service design frameworks for end-to-end AI solution delivery. Define information architecture standards and data visualization principles for AI applications. Create interaction design patterns optimized for AI/ML experiences (prompt interfaces, model outputs, confidence displays). Develop accessibility standards and inclusive design guidelines for AI products User Research & Insights Lead user research initiatives to understand needs, behaviors, and pain points for AI product users. Conduct usability testing, user interviews, and feedback sessions to validate product designs. Create user personas, journey maps, and service blueprints for AI solutions. Analyze user behavior data and product analytics to drive design improvements. Synthesize research findings into actionable insights and design recommendations. Establish continuous feedback loops between users, product teams, and platform teams Use your skills to make an impact Required Qualifications Experience 15+ years in product design, service design, UX/UI design, or product management roles Demonstrated experience designing AI/ML products and platforms in enterprise environments Proven track record of creating successful digital products from concept to launch Hands-on experience building design systems, frameworks, and reusable components Strong background in both consumer-facing and enterprise B2B product design Experience designing conversational AI interfaces, GenAI applications, or intelligent automation tools Success leading design for complex, data-driven applications and analytics platforms Design & Product Skills Expert-level proficiency with design tools (Figma, Sketch, Adobe Creative Suite, Miro, FigJam) Deep expertise in user experience (UX) design, user interface (UI) design, and interaction design Strong understanding of visual design principles, typography, color theory, and layout Experience with design thinking, human-centered design, and service design methodologies Proficiency in prototyping tools and techniques (high-fidelity mockups, interactive prototypes, animations) Knowledge of front-end technologies (HTML, CSS, JavaScript/React) to collaborate effectively with engineers Understanding of accessibility standards (WCAG) and inclusive design practices Experience with data visualization and designing for complex data sets and analytics AI & Technical Knowledge Deep understanding of AI/ML concepts and their implications for product design Hands-on experience with GenAI platforms (ChatGPT, Claude, Gemini) and understanding of prompt engineering Knowledge of RAG architectures, vector databases, and retrieval systems for AI applications Understanding of conversational AI design patterns and natural language interfaces Knowledge of responsible AI principles, bias mitigation, and ethical AI design Understanding of API design and integration patterns for AI services Experience designing for uncertainty, model confidence, and AI explainability Research & Strategy Capabilities Strong user research skills including interviews, surveys, usability testing, and ethnographic studies Experience with quantitative and qualitative research methodologies Product strategy development including roadmap planning, feature prioritization, and backlog management Ability to synthesize complex information and translate insights into actionable product requirements Experience with agile methodologies and iterative design processes Ability to build business cases and ROI models for product investments Leadership & Communication Strategic thinking with ability to balance innovation with practical execution Exceptional storytelling and presentation skills for communicating design vision to diverse audiences Strong collaboration skills with ability to influence across organizational boundaries Ability to give and receive constructive design feedback and foster a culture of continuous improvement Understanding of industry trends, emerging technologies, and best practices in AI product design Additional Information This position follows a hybrid work style and must be performed at one of our designated IT hub locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; or Washington, D.C. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $168,000 - $231,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

The AVP, Information Technology will provide strategic leadership and oversight across End User Services, Asset Management, IT Service Management (ITSM), and related infrastructure functions. This role owns the execution and performance of the project and service portfolio supporting enterprise technology operations. The AVP will collaborate closely with the SVP of IT, Infrastructure leadership, Enterprise Architects, IT Security, and PMO leaders to shape, prioritize, and deliver initiatives aligned to the technology roadmap. Success requires the ability to flex communication and leadership style when partnering with highly technical engineering teams, non-technical project managers, and executive stakeholders. This leader will define and refine epics, features, and user story requirements to ensure solutions meet business needs and adhere to secure, scalable, and resilient architectural principles. In partnership with the PMO, the AVP will guide project initiation, charters, planning, and execution, serving as an escalation point for portfolio and project risks. In addition to strategic portfolio oversight, this role ensures excellence in day-to-day service delivery, leading teams responsible for incident, problem, request fulfillment, and asset management processes. The AVP will monitor operational health, drive continual improvement initiatives, and evolve ITSM practices, tooling, and performance measures. Responsibilities Strategic Leadership & Portfolio Management Partner with the Portfolio Analyst to understand demand intake and capacity impacts across End User Services and ITSM. Engage regularly with the PMO to provide direction on active initiatives, resolve escalations, and ensure alignment with enterprise priorities. Participate in roadmap planning, backlog development, and grooming sessions to ensure strategic clarity and technical cohesion. Collaborate with IT Sourcing and vendor partners to support contract renewals, product roadmaps, and implementation planning. Work with Infrastructure Architects, Directors, and Senior Engineers to ensure solutions meet enterprise standards for scalability, resilience, and security. Contribute to the development of IT strategy and the long-term technology roadmap. Operational Excellence & Service Delivery Oversee incident, problem, request, and asset management performance, ensuring SLA adherence and timely resolution of escalated items. Drive continuous improvement across ITSM and operational processes, including tooling enhancements and workflow optimization. Serve as a senior escalation point for outages, critical incidents, and complex project risks. Own budgeting for assigned teams, forecasting operational and project needs, and ensuring financial stewardship. Leadership & Team Management Lead and mentor managers and technical teams, cultivating a high-performance culture grounded in accountability, transparency, and service excellence. Oversee performance management, talent development, workforce planning, and hiring decisions. Champion cross-team collaboration and alignment across Infrastructure, Security, PMO, and Architecture groups. Qualifications Bachelor's degree in IT, Computer Science, Engineering, or related field; or equivalent experience (Master's degree preferred) 5+ years of leadership experience managing managers and technical teams 10+ years overseeing complex IT project portfolios or programs in highly technical enterprise environments Strong knowledge of Project Management (PMP a plus), Business Process Improvement (Lean Six Sigma a plus), ITIL practices (incident, problem, change, request, ITAM), Azure cloud fundamentals, and O365 Experience with modern endpoint deployment and management platforms (e.g., Autopilot, Intune, conditional access, MFA) Familiarity with zero-trust security principles and enterprise governance Enterprise IT leadership Strategic and operational planning Deep understanding of architecture, engineering practices, and infrastructure technologies Executive-level communication and presentation capabilities Vendor and contract negotiation Organizational planning and budget management Strong decision-making and problem-solving abilities The expected salary range for this role is USD $131,200.00 - USD $195,000.00 Yr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

The AVP, Information Technology will provide strategic leadership and oversight across End User Services, Asset Management, IT Service Management (ITSM), and related infrastructure functions. This role owns the execution and performance of the project and service portfolio supporting enterprise technology operations. The AVP will collaborate closely with the SVP of IT, Infrastructure leadership, Enterprise Architects, IT Security, and PMO leaders to shape, prioritize, and deliver initiatives aligned to the technology roadmap. Success requires the ability to flex communication and leadership style when partnering with highly technical engineering teams, non-technical project managers, and executive stakeholders. This leader will define and refine epics, features, and user story requirements to ensure solutions meet business needs and adhere to secure, scalable, and resilient architectural principles. In partnership with the PMO, the AVP will guide project initiation, charters, planning, and execution, serving as an escalation point for portfolio and project risks. In addition to strategic portfolio oversight, this role ensures excellence in day-to-day service delivery, leading teams responsible for incident, problem, request fulfillment, and asset management processes. The AVP will monitor operational health, drive continual improvement initiatives, and evolve ITSM practices, tooling, and performance measures. Responsibilities Strategic Leadership & Portfolio Management Partner with the Portfolio Analyst to understand demand intake and capacity impacts across End User Services and ITSM. Engage regularly with the PMO to provide direction on active initiatives, resolve escalations, and ensure alignment with enterprise priorities. Participate in roadmap planning, backlog development, and grooming sessions to ensure strategic clarity and technical cohesion. Collaborate with IT Sourcing and vendor partners to support contract renewals, product roadmaps, and implementation planning. Work with Infrastructure Architects, Directors, and Senior Engineers to ensure solutions meet enterprise standards for scalability, resilience, and security. Contribute to the development of IT strategy and the long-term technology roadmap. Operational Excellence & Service Delivery Oversee incident, problem, request, and asset management performance, ensuring SLA adherence and timely resolution of escalated items. Drive continuous improvement across ITSM and operational processes, including tooling enhancements and workflow optimization. Serve as a senior escalation point for outages, critical incidents, and complex project risks. Own budgeting for assigned teams, forecasting operational and project needs, and ensuring financial stewardship. Leadership & Team Management Lead and mentor managers and technical teams, cultivating a high-performance culture grounded in accountability, transparency, and service excellence. Oversee performance management, talent development, workforce planning, and hiring decisions. Champion cross-team collaboration and alignment across Infrastructure, Security, PMO, and Architecture groups. Qualifications Bachelor's degree in IT, Computer Science, Engineering, or related field; or equivalent experience (Master's degree preferred) 5+ years of leadership experience managing managers and technical teams 10+ years overseeing complex IT project portfolios or programs in highly technical enterprise environments Strong knowledge of Project Management (PMP a plus), Business Process Improvement (Lean Six Sigma a plus), ITIL practices (incident, problem, change, request, ITAM), Azure cloud fundamentals, and O365 Experience with modern endpoint deployment and management platforms (e.g., Autopilot, Intune, conditional access, MFA) Familiarity with zero-trust security principles and enterprise governance Enterprise IT leadership Strategic and operational planning Deep understanding of architecture, engineering practices, and infrastructure technologies Executive-level communication and presentation capabilities Vendor and contract negotiation Organizational planning and budget management Strong decision-making and problem-solving abilities The expected salary range for this role is USD $131,200.00 - USD $195,000.00 Yr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a strategic and execution-oriented individual with solid program delivery and project management skills to join our AI Modernization efforts. This is an opportunity to join a future-forward team where innovation, impact, and collaboration drive everything we do. You'll play a key role in shaping how our organization uses AI and related capabilities to deliver smarter, more effective solutions at scale. This specific role serves as a critical connector between multiple cross-functional areas, including Marketing, Business and Technology. This individual will identify capability needs, evaluate existing solutions, conduct pilots, and scale pilot solutions that meet enterprise objectives. The ideal candidate has a proven ability to deliver and a passion for AI, process improvement and modernization. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Strategic Alignment & Stakeholder Engagement: * Develop a deep understanding of internal business strategies, challenges, and opportunities * Build trusted relationships with internal stakeholders to uncover and prioritize capability needs * Translate business needs into clear, actionable requirements Capability Assessment & Development: * Evaluate existing capabilities for alignment with business needs * Identify gaps and partner with cross-functional teams to explore or develop new capabilities * Ensure alignment with enterprise architecture, scalability, and long-term strategic goals Program Delivery & Execution: * Lead delivery of capability initiatives within the AI Modernization framework * Execute against defined program objectives and strategic roadmaps * Define and maintain measurement plans, including key performance indicators (KPIs) and success metrics to evaluate impact and outcomes * Track progress, manage risks, and ensure accountability across teams and stakeholders Project Management: * Plan, manage, and support complex, cross-functional projects * Coordinate timelines, deliverables, and dependencies across teams * Provide clear communication and updates to stakeholders at all levels Product & Capability Integration: * Understand the product development and implementation lifecycle * Identify integration points for capability enablement and ensure seamless execution * Collaborate with product, engineering, and operations teams to ensure successful deployment and adoption Innovation & Modernization: * Stay current on emerging AI technologies, digital tools, and industry trends * Champion modernization and continuous improvement initiatives that drive operational efficiency and business value You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 3+ years of experience building/creating project deliverables with the ability to manage complex workstreams in a client facing role * Demonstrated passion for AI, digital transformation, and modern business capabilities * Proven solid understanding of business processes, capability development, and technology enablement * Experience defining and managing measurement plans, KPIs, and success indicators * Demonstrated ability to effectively drive results in a dynamic, matrixed environment with a high degree of organizational change, growth, and ambiguity Preferred Qualifications: * Certifications in project or program management (e.g., PMP, Agile) * Experience in AI modernization, digital transformation, or innovation programs * Familiarity with enterprise tools and platforms such as Adobe, Salesforce Marketing Cloud, or ML/AI solutions * Solid analytical mindset and comfort working with data to inform decisions * Ability to be a self-starter, fast learner, with communication skills to cater messaging and reporting to different audiences * Excellent communication, collaboration, and stakeholder management skills * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.