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Technical Support Professional jobs at Cintas - 7581 jobs

  • IT Intern - SAP FICO

    Cintas 4.4company rating

    Technical support professional job at Cintas

    Cintas is currently seeking an IT Intern Engineer to join the SAP FICO team, which supports and enhances financial applications that enable customers to manage billing, request account changes, and purchase products. This internship offers a hands-on opportunity to work closely with SAP functional analysts and software engineers, contributing to the development, testing, and support of enterprise financial solutions. The applicant must communicate effectively with business and IT partners and have an aptitude to learn and understand Cintas business processes. **Role** : + Collaborate with SAP FICO analysts and developers to design, build, test, and deploy financial software solutions. + Learn how core financial processes-such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FI-AA) and Financial Reporting-are automated and integrated within SAP. + Assist in analyzing business requirements, evaluating cross-functional impacts, and performing unit and system testing. + Provide support for financial applications and help resolve issues related to customer / Vendors billing and payment. + Communicate effectively with finance stakeholders and IT teams to ensure alignment of business needs and technical solutions. **Opportunities** : + Experience in eliciting requirements, architecture and solution implementation, and managing them through the software developing lifecycle + Experience in planning, unit testing, system testing, Documentation, Standard change process and Support SAP-FICO application. + Exposure to SAP FICO modules and their integration with customer-facing systems. + Exposure to SAP FICO technologies and development tools. + Exposure to Understand and apply standard changes and testing practices in a corporate IT environment. **Skills/Qualifications** **Requirements** : + Currently enrolled in an associate's, bachelor's or master's degree program in computer science, information systems + Strong understanding of Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams, etc.) + Experience with Accounting and Finance activities and ERP System + Strong verbal and written communication skills along with a strong work ethic **Our partners enjoy:** + Competitive Pay + Flexible Work Environment + Career Development Opportunities Cintas Corporation is an EEO/Affirmative Action Employer M/F/D/V Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** Office Administration **Organization:** Corporate **Employee Status:** Temporary **Schedule:** Full Time **Shift:** 1st Shift
    $30k-36k yearly est. 60d+ ago
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  • Field Account Support Specialist - Food Service

    Arise Virtual Solutions 4.1company rating

    Greenville, SC jobs

    Provide Field Support for a Leading Food Distributor This flexible, relationship-focused gig involves local travel to customer locations for appointments during daytime hours, fact-finding, and providing insights. **This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.** What it takes to succeed: Must be located in South Carolina with reliable transportation to client locations (Preferred cities - Greenville, Greer, Spartanburg) Ability to create and maintain business relationships Experience in the food service industry High school diploma or equivalent Background check required Skills necessary: Experience in the food service industry (i.e. restaurant management/ownership, food and beverage management, inventory management, purchasing) Sales, account management, or customer service experience is a plus, but not required Strong interpersonal and communication skills Ability to build trust and rapport with business contacts Comfortable initiating and leading in-person meetings Organized, self-motivated, and able to manage time independently Professional presence and attention to detail Familiarity with basic data collection and reporting What your business will be doing: Review client contracts between a global food distributor and their customers to understand terms, pricing, and product offerings Meet with client procurement/buying contacts in person to gather information on current purchasing habits Ask targeted questions to identify opportunities to increase spend and leverage available discounts Report findings back to the food distributor to support customer growth and improve compliance spend Complete a set number of customer visits per week, with flexibility to schedule around your life Use your own vehicle for travel No degree necessary - This great opportunity for anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own business or work as an agent for a Service Partner company already on the platform.
    $30k-35k yearly est. 1d ago
  • Tech M&A Associate - AI-Powered Deals & Valuations

    Ernst & Young Oman 4.7company rating

    San Francisco, CA jobs

    A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model. #J-18808-Ljbffr
    $150k-185k yearly 4d ago
  • Technical Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Irving, TX jobs

    🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.
    $32k-36k yearly est. 3d ago
  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Grand Blanc, MI jobs

    IT Field Service Associate Duration: 12+ Months then eligible for Contract renewal Role Type: W2 contract role Support of field service operations, assisting with administrative tasks, and contributing to surveys, data collection and reporting. Ability to follow test scripts and successfully perform basic troubleshooting for login and print operations. Ability to deploy and verify basic computer functionality. Key Skills: Must have 2-3+ years of IT Field Support experience (Client/customer facing) IT End User Device Technical Field Services knowledge. Foundational knowledge of Microsoft Office Applications (Excel focused). Experience with Epic TDR Readiness Activities (preferred but not required). Ability to learn quickly and provide feedback to team leaders. Strong Communication and interpersonal skills. Previous Clinical Technical and workflow knowledge (preferred but not required). Ability to work well with team members and be self-directed in a dynamic clinical environment.
    $41k-62k yearly est. 1d ago
  • MHS GENESIS Application Support Analyst (Hiring Immediately)

    Guidehouse 3.7company rating

    McLean, VA jobs

    Job Family: Data Science Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Guidehouse is seeking a MHS GENESIS Application Support Analyst to support the Defense Health Agency (DHA) by developing, maintaining, and delivering advanced analytics across Health Data Intelligence (HDI) and Oracle analytics platforms. This role focuses on back-end revenue cycle data extracts, financial and compliance reporting, and uncovering data-driven insights that support Revenue Cycle Modernization and Innovation (RCMI) initiatives. The ideal candidate combines advanced technical skills (Vertica SQL, analytics, database engineering) with deep domain expertise in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing reporting capabilities across MHS Data Systems, including across the HDI platform. Responsibilities of this role are as follows, to include but not limited to: Investigate, triage, and help resolve application/data issues impacting revenue cycle, registration, patient access, and scheduling workflows. Develop, maintain, and optimize CCL/Discern queries and reusable extracts to support analytics and operational reporting within MHS GENESIS systems. Conduct back-end configuration reviews and diagnostics to identify root causes affecting billing, claims, or encounter workflows and coordinate durable remediation. Use CCL, SQL, Tableau, Power BI, Python, SAP BO, and other analytics tools to extract, analyze, and interpret financial and operational data across MHS data platforms. Develop, optimize, and maintain Vertica SQL queries, view, and reusable datasets supporting revenue cycle analytics (billing, collections, denials, A/R). Monitor and support the development of KPIs across Revenue Cycle Initiatives Partner with clinical, coding, billing, IT, and finance teams to ensure integrated revenue cycle operations. Collaborate with system administrators to ensure the EHR supports required business processes. Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders. Produce professional deliverables: analytic readouts, executive summaries, methodology documentation, and data dictionaries for cross-DHA collaborations. Perform data validation, lineage analysis, and quality checks across federal data sources to ensure analytical accuracy and audit readiness. Participate in support testing and validation for analytic releases. Investigate and help resolve user-reported issues related to charge capture, billing edits, registration errors, or data discrepancies. Conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Support upgrades, interface changes, testing, and release validations; communicate operational impacts to stakeholders. Participate in ITSM processes (incident, problem, change management). What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD SECRET security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE SECRET or higher-level clearance are preferred. Bachelors Degree THREE (3) or more years of experience providing backend application support. What Would Be Nice To Have: An ACTIVE and MAINTAINED SECRET Federal or DoD securityclearance Bachelors degree in Computer Systems. Health Informatics, Information Technology, or a related field (or equivalent experience). Experience providing backend application support for large-scale EHR systems. Proficiency with CCL/Discern and understanding of Millennium data structures. Working knowledge of healthcare revenue cycle operations and data dependencies. Demonstrated ability to produce professional, client-ready documentation. Proven ability to create professional, client-ready deliverables (reports, slide decks, data dictionaries). Ability to conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Expert-level SQL or CCL for data extraction, transformation, and analysis. Experience working with Oracle Health (Cerner) revenue cycle backend, data models, and charge services. Experience optimizing query performance to improve system performance. Ability to work independently with system documentation to understand data configurations. Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Proficiency with Tableau, Power BI, or similar analytics/reporting tools. Experience using analytical software including SQL, Python, SAS, and R. Exposure to predictive analytics models or automated workflow optimization. Experience producing professional client-facing deliverables in a consulting environment. The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $92k-153k yearly 1d ago
  • Technical Support Specialist

    Hobson Associates 4.0company rating

    Middlesex, NJ jobs

    This position is onsite in Middlesex County and supports customers, distributors and partners. It will require hardware industry experience handling Return Material Authorization (RMA). This includes a structured workflow for customer request, authorization/troubleshooting, return shipping, inspection, and final resolution. Our client is a global technology company working in some of the most exciting areas where humans and technology intersect. This is a well-run, growing business whose products are used by Fortune 100 companies, major banks, tech giants, and government bodies. The company is a market leader in hardware and software with a 20 year track record. Support is a great team with an experienced leader. Some of the job responsibilities include.. Own and manage RMA cases end-to-end, from initiation through closure Ensure clear, timely, and professional communication with customers throughout the RMA lifecycle. Entry and response of support incident in tracking system (Salesforce). Triage support requests and escalate to the next tier in a timely manner. Ability to troubleshoot system problems based only on the verbal or written information provided by the customer. This is a company that hires people, not resumes :) The soft skills matter and from the top down, the company values people that deepen relationships with each interaction.
    $54k-98k yearly est. 5d ago
  • IT Support Specialist

    Paladin Consulting 4.6company rating

    Fort Worth, TX jobs

    Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
    $40k-71k yearly est. 1d ago
  • Information Technology Field Technician

    Strategic Staffing Solutions 4.8company rating

    Novi, MI jobs

    Job title: IT Field Technician - Novi, MI Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 4d ago
  • IT Support Desk Analyst

    Kellymitchell Group 4.5company rating

    Chesterfield, MO jobs

    Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri. Assisting staff that are having difficulties with their computer Participating in the maintenance of several thousand laptops, desktops, and mobile devices Desired Skills/Experience: 2+ years Support Desk experience or equivalent experience preferred Ability to create PowerShell scripts to automate tasks Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams Ability to troubleshoot, research, and resolve challenging technical issues Have working knowledge of IT networking technologies Able to create and maintain documentation that can be used by others Must demonstrate a high level of professionalism when working with customers up to and including C-level executives Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level Skilled in configuring, deploying, and troubleshooting a variety of PC hardware Capable of self-managing assignments with little supervision Able to complete tasks on-time, and report conflicting priorities Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $20-29 hourly 3d ago
  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Madison Heights, MI jobs

    Job title: IT Field Technician Duration: 12+ months Location: Madison Heights MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 4d ago
  • Desktop and Education Support Specialist

    Us Tech Solutions 4.4company rating

    Columbus, OH jobs

    The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
    $39k-50k yearly est. 2d ago
  • Desktop Support Technician

    Firstpro, Inc. 4.5company rating

    Philadelphia, PA jobs

    We're seeking a Desktop Support Specialist to join our dynamic team. In this role, you'll leverage your 3+ years of experience to assess customer needs, identify root causes, and implement tailored solutions. Partnering effectively with various teams, you'll play a crucial role in resolving issues and requests, with a strong focus on face-to-face communication and collaboration. Key Responsibilities:Endpoint Deployment & Management: Deploy Windows and Macintosh desktops and laptops adhering to industry standards. Provide support for hardware and OS issues, ensuring devices are appropriately patched. Assist in configuring, deploying, and troubleshooting mobile apps, including enrollment in Mobile Device Management solutions. Familiarity with Dell products is a plus. Networking: Assist users in establishing and maintaining network connectivity for supported devices. Adhere to industry standards for connecting devices to networks. Interface with networking teams to configure devices and ensure seamless connectivity. Software & Collaboration Services: Install, configure, and troubleshoot software and collaboration tools. Work with tools such as Microsoft Office 365, Microsoft Teams, Zoom, Blue Jeans, and cloud storage services. Digital Equipment & Vendor Relationships: Initiate scientific equipment onboarding process in collaboration with end users and vendors. Document vendor requirements, assess infrastructure needs, and engage teams for successful onboarding. Information Security & Compliance: Ensure safety, confidentiality, and security of all sensitive data. Adhere to industry policies, alerting supervisors to issues and advising end users on best practices. Collaborate with Information Security to triage and investigate potential breaches. Projects & Special Initiatives: Support departmental projects, including deploying new capabilities and onboarding new departments. Responsibilities may include equipment setup, network configuration, software installation, and other project-specific tasks. Qualifications:3+ years of experience in a similar IT role. 50/50 Mac vs PC experience, with experience in Dell products. Strong face-to-face communication skills, interacting frequently with other groups. Patience and resilience, able to handle challenges without getting easily flustered. No college degree required; we value practical experience. Curious and proactive, demonstrating drive and initiative.
    $40k-51k yearly est. 2d ago
  • Technical Support Specialist

    Kellymitchell Group 4.5company rating

    Enon, OH jobs

    Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio. Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions Identify and resolve issues before they impact store operations Troubleshoot issues across current and legacy network environments Direct and support field personnel during installation of new equipment on store networks Install, configure, and upgrade software on newly deployed devices Implement software changes for fuel dispensers and fuel tank monitoring systems Set up and configure DVR equipment, including camera naming conventions and recording settings Manage multiple incident tickets concurrently, working them in order of emergency priority Analyze case history to identify recurring issues and recommend improved resolution strategies Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required Communicate critical events and outages to Store Support Team Leads in a timely manner Coordinate with third-party help desk vendors as needed Follow and contribute to internal knowledge base documentation and standard operating procedures Create and update knowledge base articles to support repeatable solutions Maintain equipment inventories and order replacement parts as required Participate in required training to stay current with new technologies and troubleshooting procedures Support special projects and additional duties as assigned Desired Skills/Experience: Associate degree in Computer Networking or a related field or equivalent professional experience Specialized training in network communications, PC architecture, or application support preferred Prior Help Desk, Service Desk, or Technical Support experience preferred Experience supporting networked hardware and applications in a distributed or retail environment a plus Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network Proven ability to manage multiple concurrent issues while prioritizing effectively Strong analytical and problem-solving skills Excellent verbal communication skills with the ability to explain technical concepts to non-technical users Highly organized, detail-oriented, and able to perform well under pressure Comfortable working in a fast-paced, 24/7 operational environment Ability to perform repeated bending, standing, and reaching Ability to occasionally lift up to 40 pounds Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $16-23 hourly 4d ago
  • Desktop Support Specialist

    Cornerstone Technology Talent Services 3.2company rating

    Prosper, TX jobs

    Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion
    $40k-51k yearly est. 2d ago
  • PC Deployment Technician

    Firstpro, Inc. 4.5company rating

    Media, PA jobs

    FirstPRO is accepting resumes for a PC Deployment Technician for our client, a Major Health System in Media, PA. This is a 3+month contract, requiring openness to travel to various sites. These hands-on roles with our customer's PC Deployment Team require the following: Configuration and staging of clinical and nonclinical (PC/Phone and peripherals) machines at our customer's on-site locations Deployment of PC/Phone machines and peripherals for end users Providing post deployment support at various locations Responsible for equipment management - repurposing machines for redeployment/disposal Report Deployment success/issues to the project team Qualifications 2 years of Desktop Support/Migration experience (within a clinical setting, preferred) Ability to build, configure and deploy Windows 10 machines (laptops and desktops) and peripherals Experience in post-installation support Working knowledge of Windows 10 environment and basic network connectivity troubleshooting Working knowledge of Printer/Scanner installation, configuration and support Experience with disk encryption application such as BitLocker Must be able to potential travel to client sites within South Jersey Proficiency in MS Excel and MS Word SCCM knowledge is a plus EPIC Software Testing experience is a plus Must be Covid vaccinated and have flu shot
    $43k-60k yearly est. 5d ago
  • Jr RV Technician

    The Pivot Group 4.3company rating

    Holland, MI jobs

    Tracking Number: FA-001-JRT-8401 Internal Job Number: 8401 Junior RV Technician, Automation Systems Looking to pivot into an exciting new role where your technical aptitude can shine? Imagine joining a dynamic team at a leading Custom Automation firm, where you'll launch your career supporting state-of-the-art industrial machinery across the nation. As a Junior RV Technician, you'll gain invaluable hands-on experience, working alongside seasoned experts to ensure the seamless operation of complex, custom-built automation systems at client sites. This role requires a willingness to travel extensively, offering a unique opportunity to see diverse industrial environments while building foundational skills in electrical, mechanical, and controls systems. You'll be a vital part of a team dedicated to keeping critical manufacturing operations running smoothly, making a tangible impact from day one. This position is perfect for an ambitious individual eager to learn the intricacies of industrial automation. You'll assist in diagnostics, preventative maintenance, and minor repairs, directly contributing to client satisfaction and operational efficiency. If you're ready for a career that offers significant travel and a steep learning curve in advanced technology, this is your chance to make a real difference and pivot your trajectory into a high-demand field. Key Responsibilities: Assist senior technicians with the installation, troubleshooting, and repair of custom automation systems at client locations. Perform preventative maintenance tasks, including inspections, cleaning, and lubrication of mechanical and electrical components. Learn to read and interpret electrical schematics, mechanical blueprints, and pneumatic diagrams. Support the calibration and adjustment of sensors, actuators, and other machine components. Document service activities, including work performed, parts used, and issues encountered. Maintain a clean and organized work environment, both in the service vehicle and at client sites. Communicate effectively with clients and team members, providing updates on service progress. Adhere to all safety protocols and company procedures. Recommended Qualifications: High School Diploma or GED. Vocational training or an Associate's Degree in Electrical Technology, Mechatronics, Industrial Maintenance, or a related field, or equivalent military experience. Basic understanding of electrical and mechanical principles. Willingness and ability to travel extensively (potentially overnight and nationally) to client sites. Valid driver's license with a clean driving record. Eagerness to learn and a strong work ethic. Ability to lift and carry equipment weighing up to 50 pounds. Preferred Qualifications: Basic experience with hand tools and power tools. Familiarity with basic troubleshooting techniques. Exposure to Programmable Logic Controllers (PLCs) or Human-Machine Interfaces (HMIs). Excellent communication and interpersonal skills. Roles That Should Apply: Entry-Level Automation Technicians Industrial Maintenance Apprentices Vocational School Graduates Mechanically Inclined Individuals Aspiring Field Service Professionals If you're a hands-on learner who thrives in dynamic environments and is eager to travel while mastering cutting-edge automation technology, we encourage you to apply. This is an unparalleled opportunity to jumpstart your career with a leader in Custom Automation and grow your expertise with direct mentorship. Join us and help shape the future of industrial efficiency! Required Skills: • Running • Sensors • Controllers • GED • Diagrams • Offers • Operations • BASIC • Interfaces • Calibration • Machinery • Operational Efficiency • Travel • Components • Manufacturing • Interpersonal Skills • Automation • Troubleshooting • Maintenance • Training • Communication Salary Package:
    $26k-35k yearly est. 1d ago
  • Manufacturing IT Systems and Infrastructure Specialist

    Nesco Resource 4.1company rating

    Hauppauge, NY jobs

    A major client of ours has a need for an Manufacturing IT Systems & Infrastructure Assistant Manager for their Hauppauge, NY office. This is an onsite, permanent role. Looking for someone with prior experience in Pharma. Job Purpose The Manufacturing IT Systems & Infrastructure Assistant Manager is responsible for implementing and supporting IT solutions across Manufacturing, Packaging, Warehouse, Quality, R&D, and Regulatory functions. This role provides hands-on support for IT systems, infrastructure, cybersecurity, AI automation, and computer system validation (CSV), while partnering with internal stakeholders and external vendors to deliver compliant, scalable, and secure technology solutions. Key Responsibilities & Accountabilities Application & Systems Management Support and administer MES, Serialization, SCADA, LIMS, QC, QA, R&D, and RA systems. Build deep technical understanding of manufacturing and quality applications to propose system enhancements and process improvements aligned with business needs. Provide SAP support for Production, Warehouse, Packaging, and Quality modules. Manage audit trails, CSV documentation, and validation activities. Administer applications, user roles, profiles, and system configurations. Infrastructure, Cybersecurity & Automation Support IT infrastructure, networking, and enterprise security solutions. Implement and maintain cybersecurity controls in alignment with compliance requirements. Support AI automation initiatives and evaluate emerging technologies. Define and support enterprise application architecture to enable collaboration with internal users, vendors, and partners. Stakeholder & Vendor Engagement Collaborate with cross-functional teams including Manufacturing, Packaging, Warehouse, QC, QA, R&D, Engineering, Finance, HR, and IT Business Partners. Coordinate with internal Corporate IT Infrastructure and Security teams. Manage relationships with external vendors and implementation partners. Strategy, Planning & Continuous Improvement Identify opportunities to scale applications across regions with similar business processes. Develop business cases for tactical and strategic IT solutions aligned with future roadmaps. Drive data standards and ensure alignment with evolving regulatory and compliance requirements. Project Management & Service Delivery Track project timelines, milestones, scope, budgets, and deliverables. Ensure KPIs and success metrics align with defined business outcomes. Design and manage support models, ensuring SLAs are met for Incident, Change, and Request Management. Coordinate delivery with internal teams and external partners Qualifications & Requirements Education Bachelor's degree in Engineering, Information Technology, or a related field. Experience 4-6 years of experience across multiple IT platforms. Experience supporting Manufacturing, Packaging, Warehouse, and Quality IT systems in a regulated (preferably pharmaceutical) environment. Hands-on experience with MES, SCADA, LIMS, Serialization, and SAP. Strong experience with CSV, validation, and audit readiness. Experience with IT infrastructure, networking, cybersecurity, and AI automation. Technical Skills IT administration for Manufacturing, Packaging, and Quality systems. CSV, PLC validation, and QC instrument software validation. SAP (Production, Warehouse, Packaging, Quality modules). Database knowledge (SQL / Oracle). Advanced Microsoft Office skills, especially Excel (macros preferred). Core Competencies Strong analytical and problem-solving skills. Ability to translate technical solutions into business value. Effective communication and stakeholder management skills. Experience working with cross-functional and global teams.
    $63k-103k yearly est. 2d ago
  • Technical Support Engineer

    Spectra Tech, Inc. 3.9company rating

    Aiken, SC jobs

    Spectra Tech, Inc. is hiring for a Technical Support Engineer in Aiken, South Carolina Responsible for providing best-in-class technical support, preventive maintenance, predictive maintenance, diagnostics/trouble shooting, repairs, spare parts, and upgrades of x-ray systems and equipment. Job Description: Manage the technical and engineering documentation, including drawings, specifications and records of all x-ray systems and equipment our team operates around the country to include configuration and change-control of equipment and documentation. Prepare a complete revised package of system drawings and BOMs for every system currently being used in the field and maintain going forward. Communicate and coordinate efforts with customer personnel to ensure their system documentation and our system documentation are the same. Work with our inspection services team to document system performance and use the data for trend analysis, to properly plan for preventive maintenance, part replacement and, potentially, preventative intervention. Travel to customer sites to troubleshoot/repair, debug PLC or PC-based control programs, and test systems. May oversee the efforts of others or carry out the task yourself. Liaise with a cross-disciplinary team of VJ SMEs to help resolve customer issues as efficiently and effectively as possible to ensure the provision of world-class customer service. Interface with customers by phone, email and in person. Act as the liaison between the field and purchasing teams to ensure replacement and spare parts are ordered and delivered in the most cost- and time-efficient manner possible. Ensure quality and safety are of the highest priority in day-to-day operations. Conduct work in accordance with Company's safe working practices and procedures and to established quality management procedures. Essential Skills: Associate's degree in a STEM discipline accompanied by a minimum of seven (7) years of relevant technical and engineering experience with a minimum of two (2) years with customer interfacing responsibility. At least 2 years of hands-on technical experience in an industrial environment. US citizen with the ability to satisfy the site access requirements for nuclear and defense facilities. Will need a US passport and real ID. Broad understanding of electro-mechanical systems with the ability to rapidly learn the functionality of all existing equipment and systems in the field. Capable of quickly understanding the interaction of the x-ray equipment with the customer's operating environment, workplace processes, regulations and requirements. Demonstrated proficiency in the English language with strong written and verbal communication skills. Strong understanding of PCs; proficiency in MS operating systems, networking, and MS Office suite applications. Prior experience reading and interpreting electrical and mechanical drawings. Well-developed technical aptitude and proven electro-mechanical troubleshooting capability. Ability to travel 30-50% to customer locations and other VJ locations within the US. Familiarity with CAD programs. Positive team player able to work across multiple technical disciplines and levels. Self-motivated with a positive attitude and creative problem-solving skills. Excellent interpersonal skills with the ability to build and maintain relationships. Non-Essential Skills (Preferred): Bachelor's degree in a STEM discipline with at least four (4) years of relevant technical and engineering experience, including at least two (2) years in a customer-facing role. Prior work experience with motion control design, PLC/PC programming, and distributed control theory. SolidWorks experience. Prior experience with automation and control system software programs. Familiarity with x-ray or CT technology. Experience working within a recognized quality management system (ISO9001, AS9100, NQA-1, etc.). Physical Demands: Regularly required to sit, walk, bend, and stand in both industrial and office environments. Effective communication required in person, phone, email, and other devices. Frequent use of hands to operate office equipment, hand/power tools, and system controls. Ability to lift, carry, and maneuver up to 50 pounds alone (heavier with assistance). Required to install and assemble electro-mechanical parts and components. Must be able to work in varied customer locations, including dusty industrial environments. Must consistently perform essential functions in a safe and alert manner while wearing appropriate PPE. (function () { 'use strict'; social Share.init(); })();
    $44k-64k yearly est. 5d ago
  • Office Support Professional

    Cintas Corporation 4.4company rating

    Technical support professional job at Cintas

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    $38k-56k yearly est. 56d ago

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