Global Product Manager jobs at Citi

Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. **Job Responsibilities:** + Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. + Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. + Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. + Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. + Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. + Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. + Serve as the central point of contact for Service Product access needs across Operations teams. + Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. + Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). + Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. + Contribute to long-term strategy by developing frameworks and conducting delivery analysis. **Required Qualifications, Capabilities, and Skills:** + Minimum five years of experience in product delivery or a relevant domain area. + Proven ability to execute operational management and change readiness activities. + Strong understanding of delivery processes and continuous improvement initiatives. + Experience in product or platform-wide release management and deployment strategies. + Ability to analyze portfolio project data and controls, ensuring data quality and integration. + Excellent presentation skills for cross-functional and executive audiences. + Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. + Outstanding communication, interpersonal, and stakeholder management skills. + High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. + Bachelor's degree in a relevant field or equivalent work experience. **Preferred Qualifications, Capabilities, and Skills:** + Proficient knowledge of the product development life cycle, design, and data analytics. + Understanding of operations user base and their access, entitlement, and restriction requirements. + Experience in dependency management and release management processes. + PMP, CSM, or similar certification. **Required or Additional Information:** This role is not eligible for visa sponsorship or relocation assistance. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap + Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member + Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages + Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities + Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap + Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). + Ability to manage backlog; analytical, problem solving skills + Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal + Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others + 3+ years people management **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus + Attention to detail and ability to manage shifting business priorities + Self-motivated and confident in ambiguous circumstances + Understanding of the financial services industry and Regulatory, Legal, and Risk environments Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Drive product innovation in Deposits 2.0, leveraging user insights to enhance core deposit products and platforms. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Join us to shape the future of Deposits 2.0 and drive ongoing success. Job Summary As a Senior Product Manager in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. The Deposits 2.0 team seeks a proactive Project Manager to develop innovative strategies enhancing core deposit products and platforms. Job Responsibilities Collect and summarize weekly status report to submit to Program Manager Coordinates and drives the work efforts of the Tech, Product, Data, Design team assigned to a specific capability Lead requirement sessions for each capability and capture assumptions, follow-ups, questions, and schedule necessary deep dives Obtain sign-off on requirements from all impacted and necessary stakeholders Ensure creation of feature epics from Product Management Lead and manage JAD sessions for cross-impacting features Ensure audit readiness of capability documentation Track completion of all deliverables according to the PDLC Track all impacted JIRAs across all teams for each capability to ensure aligned due dates, commitment status Hold a weekly status meeting for each feature / capability project team to discuss status, issues, questions, etc.. Manage and track the release plan for all releases Coordinate and track testing for capability Create project plan with timelines, milestones Conduct go / no-go decision session Conduct retros at the capability level Mentoring and coaching junior colleges' Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in project management. Proficient knowledge of the product development life cycle. Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy. Customer-obsessed with a passion for building lasting partnerships across complex organizations. Demonstrate organizational agility by effectively navigating and managing complex projects. Proficient in JIRA and other work management tools. Preferred Qualifications, Capabilities, and Skills Experience in the retail financial industry, including banking products, payments, or fintech experience. Prior experience with systems modernization.

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. Chase Auto offers a wide range of products and services to meet the financial needs of its clients, from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing. In this dynamic environment, the role of the Product Manager is pivotal to driving innovation and delivering value. As a Product Manager in Chase Auto, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide business value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Chase Auto Product team is seeking a Senior Product Lead who will dive head-first into creating innovative solutions to support Auto Dealer Relationship Managers and Bankers by enhancing their workflow and client management capabilities through the Salesforce customer relationship platform. The Product team operates as an agile construct within the Consumer Bank, sitting at the intersection of the product, technology, and experience. You will own the identification and delivery of features and experiences to support employees' delivery on the growth of our business with clients. If you have a proven track record of launching successful products in dynamic, consumer-facing companies, a passion for improving people's lives, and the ability to deliver creative solutions to complex customer challenges, then we are looking to hear from you! **Job responsibilities** + Lead the strategy, development and launch of innovative products that deliver exceptional value to our customers, consistently exceeding expectations. + Manage the end-to-end lifecycle of multiple complex and strategic product initiatives. + Provide clear visibility into product progress and opportunities to senior leaders across the Chase Auto business ecosystem, ensuring alignment with organizational goals. + Cultivate strong relationships with stakeholders, partners, and vendors to maximize product value, and facilitate training and walkthroughs to ensure effective product adoption and use. + Ensure all product initiatives maintain ongoing adherence to Chase policies, procedures, and compliance frameworks. + Manages research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable solutions within the product roadmap. + Owns the development, maintenance, and tracking of the product backlog to support the strategic roadmap and value proposition, while building frameworks and monitoring key success metrics such as cost, features, risk posture, and reliability. **Required qualifications, capabilities, and skills** + Energetic self-starter with exceptional organizational skills and a proven ability to facilitate strategic vision, lead cross-functional teams, and manage stakeholders in a matrixed environment to deliver complex initiatives successfully. + Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners. + Demonstrated experience designing and implementing customer-facing products, including developing product strategies, roadmaps, and executing initiatives. + Strong track record of influencing stakeholders, resolving conflicts, and ensuring timely delivery of product milestones. + 5+ years of experience or equivalent expertise in product management or an adjacent domain area. + Advanced knowledge of the product development life cycle, design, and data analytics, with a solid understanding of customer experience analytics, agile methodologies (e.g., JIRA, Confluence), and modern product management tools. **Preferred qualifications, capabilities, and skills** + Proven experience in a dedicated Product Manager role. + Strong business acumen and familiarity with modern technology stacks. + Bachelor's degree or equivalent professional experience. + Demonstrated success working within highly matrixed, complex organizations. + Experience with Salesforce or similar customer relationship management platforms. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Claims and Disputes, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMorganChase and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Demonstrated prior experience working in a highly matrixed, complex organization **Preferred qualifications, capabilities, and skills** + Direct responsibility to manage and coach a team of product analysts' + Direct responsibility to drive backlog readiness and health for a 4-6 scrum teams Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

We are seeking for a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Vice President, Product Manager. This role will spearhead transcription and conversational insights initiatives for the bank. The MLIO team is dedicated to developing innovative solutions using AI, machine learning, and a design-thinking approach to significantly enhance both customer and employee experiences. As a Product Manager with Machine Learning & Intelligence Operations, you will define the strategy for your product, design, and execute on the product roadmap while embracing Agile methodology and best practices. You will lead cross-functional teams comprising technologists, data scientists, researchers, designers, and analytics members to modernize the service experience for tens of millions of customers. Your relentless focus on the customer and employee experience will help establish the team's priorities to maximize the value of the product and the work of the modeling and development teams. **Job Responsibilities:** + Define the product strategy, roadmap, prioritization, and backlog for machine learning applications. + Analyze contact volumes and customer journey/friction points across various channels to drive product feature prioritization. + Lead agile product teams that include product managers, data scientists, machine learning engineers, and data analytics members. + Manage existing product features and actively lead the research, definition, and development of new features to advance the product roadmap and performance. + Maximize product value delivered through backlog creation, management, and prioritization of epics and user stories. + Partner with user research and business/operations teams to analyze and ideate customer experience, behavior, and improvement opportunities. + Prioritize strategies and solutions to enhance self-service utilization and reduce customer contact volume. + Collaborate with Controls/Risk, Audit, Compliance, Data & Model Governance, and Technology to ensure readiness to deliver on the product roadmap. + Stay abreast of industry trends, emerging technologies, and best practices in AI and machine learning to continuously improve product offerings. + Foster a culture of innovation, collaboration, and continuous improvement within the team. **Required Qualifications, Capabilities, and Skills:** + 6+ years of experience in Technical Product Management, ideally with AI/ML-related products. + Proven experience leading multi-disciplinary teams in a large, matrixed organization and fast-paced agile development environment. + Demonstrated ability to make strategic decisions while candidly challenging the status quo to drive the right employee and customer outcomes. + Applied experience in a variety of AI and machine learning techniques and technologies. + Strong technical acumen: ability to independently manage large and complex relationships with internal technology partners. + Ability to harness data and the power of analytics and customer insights for comprehensive strategy planning. + Excellent communicator with the ability to fluidly interact with senior leaders, key stakeholders, employees, and third-party vendors. + Preferred: Experience working in or with customer service operations. + Strong problem-solving skills and the ability to think creatively and strategically. + Experience with cloud-based AI/ML platforms and tools is a plus. **Preferred Qualifications, Capabilities, and Skills:** + Advanced degree in Computer Science, Engineering, Data Science, or a related field is preferred. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Drive product innovation in Deposits 2.0, leveraging user insights to enhance core deposit products and platforms. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Join us to shape the future of Deposits 2.0 and drive ongoing success. **Job Summary** As a Senior Product Manager in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. The Deposits 2.0 team seeks a proactive Project Manager to develop innovative strategies enhancing core deposit products and platforms. **Job Responsibilities** + Collect and summarize weekly status report to submit to Program Manager + Coordinates and drives the work efforts of the Tech, Product, Data, Design team assigned to a specific capability + Lead requirement sessions for each capability and capture assumptions, follow-ups, questions, and schedule necessary deep dives + Obtain sign-off on requirements from all impacted and necessary stakeholders + Ensure creation of feature epics from Product Management + Lead and manage JAD sessions for cross-impacting features + Ensure audit readiness of capability documentation + Track completion of all deliverables according to the PDLC + Track all impacted JIRAs across all teams for each capability to ensure aligned due dates, commitment status + Hold a weekly status meeting for each feature / capability project team to discuss status, issues, questions, etc.. + Manage and track the release plan for all releases + Coordinate and track testing for capability + Create project plan with timelines, milestones + Conduct go / no-go decision session + Conduct retros at the capability level + Mentoring and coaching junior colleges' **Required Qualifications, Capabilities, and Skills** + 5+ years of experience or equivalent expertise in project management. + Proficient knowledge of the product development life cycle. + Experience in product life cycle activities including discovery and requirements definition. + Developing knowledge of data analytics and data literacy. + Customer-obsessed with a passion for building lasting partnerships across complex organizations. + Demonstrate organizational agility by effectively navigating and managing complex projects. + Proficient in JIRA and other work management tools. **Preferred Qualifications, Capabilities, and Skills** + Experience in the retail financial industry, including banking products, payments, or fintech experience. + Prior experience with systems modernization. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210690895 JobSchedule: Full time JobShift: : Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world's most innovative banks As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking's mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys. This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business. Job responsibilities * Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment * Expand awareness and access to our product's value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase * Lead and manage "understand and pay my monthly service fee" customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs * Enhance and manage our product conversation process and journeys * Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking * Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes Required qualifications, skills and capabilities * 5 years of deposit experience (in Product Management, Finance, or Strategy) * Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes * Structured thinker and effective communicator with excellent written communication and presentation skills * Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions * Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution * Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights * Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority Preferred qualifications, skills and capabilities * Bachelor's degree, MBA or other advanced degree preferred

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As an Associate Product Delivery Manager in the Employee Compute organization, you will play a key role in supporting the delivery and lifecycle management of desktop and mobile products for JPMC employees. You will collaborate with cross-functional teams to ensure seamless product deployment, user support, and continuous improvement of the employee technology experience. **Key responsibilities** + Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies . + Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements + Documents blockers and impediments to aid with dependency management and resource availability + Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines + Own and maintain a catalog of desktop and mobile hardware product standards, ensuring alignment with business and technical requirements. + Ensure that all catalog standards are available for purchase in all global regions, working with procurement and regional teams to address availability and compliance. + Collaborate with engineering and security teams to ensure timely deployment of critical patches and compliance with enterprise standards. + Serve as a point of contact for employee feedback, requirements gathering, and issue escalation. + Contribute to documentation, training materials, and knowledge base articles for employee self-service. + Track product adoption, usage trends, and support metrics to inform future demand and prioritization. + Support the development of business cases for new features or product enhancements. Qualifications + 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area + Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area + Exposure to operational management and change readiness workstreams Bachelor's degree or equivalent experience in business, technology, or related field. + Strong communication, organizational, and problem-solving skills. + Experience working with cross-functional teams in a large enterprise environment. + Familiarity with desktop and mobile hardware manufacturers (Apple, Dell, Samsung, etc) is a plus. + Ability to analyze data and present actionable insights. Preferred Skills + Emerging Knowledge of product release and deployment processes + Experience supporting Mac, WindowsHi and iOS devices in an enterprise setting. + Knowledge of IT service management (ITSM) tools and processes. + Knowledge and experience with desktop and mobile products (Mac, Windows, iOS, Android) JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As an Associate Product Delivery Manager in the Employee Compute organization, you will play a key role in supporting the delivery and lifecycle management of desktop and mobile products for JPMC employees. You will collaborate with cross-functional teams to ensure seamless product deployment, user support, and continuous improvement of the employee technology experience. Key responsibilities Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies. Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements Documents blockers and impediments to aid with dependency management and resource availability Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Own and maintain a catalog of desktop and mobile hardware product standards, ensuring alignment with business and technical requirements. Ensure that all catalog standards are available for purchase in all global regions, working with procurement and regional teams to address availability and compliance. Collaborate with engineering and security teams to ensure timely deployment of critical patches and compliance with enterprise standards. Serve as a point of contact for employee feedback, requirements gathering, and issue escalation. Contribute to documentation, training materials, and knowledge base articles for employee self-service. Track product adoption, usage trends, and support metrics to inform future demand and prioritization. Support the development of business cases for new features or product enhancements. Qualifications 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area Exposure to operational management and change readiness workstreams Bachelor's degree or equivalent experience in business, technology, or related field. Strong communication, organizational, and problem-solving skills. Experience working with cross-functional teams in a large enterprise environment. Familiarity with desktop and mobile hardware manufacturers (Apple, Dell, Samsung, etc) is a plus. Ability to analyze data and present actionable insights. Preferred Skills Emerging Knowledge of product release and deployment processes Experience supporting Mac, WindowsHi and iOS devices in an enterprise setting. Knowledge of IT service management (ITSM) tools and processes. Knowledge and experience with desktop and mobile products (Mac, Windows, iOS, Android)

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) + Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing + Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) + Creates supporting documentations for cross product usage + Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities + Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization + Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Previous experience working on mobile applications with passion and curiosity for mobile apps + Ability to drive the mobile framework product strategy + Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers + Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders + Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment + Bachelor's degree or equivalent work experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210688322 JobSchedule: Full time JobShift: Day : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) * Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing * Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) * Creates supporting documentations for cross product usage * Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities * Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization * Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Previous experience working on mobile applications with passion and curiosity for mobile apps * Ability to drive the mobile framework product strategy * Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers * Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders * Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment * Bachelor's degree or equivalent work experience

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Creates supporting documentations for cross product usage Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Previous experience working on mobile applications with passion and curiosity for mobile apps Ability to drive the mobile framework product strategy Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment Bachelor's degree or equivalent work experience

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Lending Product Group Manager within the PNC Private Bank organization, you will be based in Pittsburgh, PA. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. In this role you will: • Develop and execute lending product strategies across all lending domains (home lending, consumer/commercial securities-based lending, custom lending) • Have knowledge of financial markets, lending products, competitive environment, and key inputs that drive loan pricing and capital • Lead product development/enhancement initiatives across a portfolio of products • Partner with project management and technology teams across the organization to deliver product enhancements • Cultivate relationships across functions/product domains across the organization • Understand key regulatory expectations for lending products • Develop talent, and manage a team of product managers, product owners, and pricing managers • Own vendor relationships in support of lending products • Conduct competitor analysis and market research in support of product/platform improvement PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Defines the strategy and executes on the business and financial results for a product portfolio through the leadership of team(s) managing new and existing products by creating a differentiated customer experience utilizing traditional and emerging capabilities in technology, operations, and data analytics. Defines the overall strategy to produce a differentiated customer experience related to product or experience development for applicable business segments and product groups. Sponsors potential product or experience development projects for feasibility and value. Presents initiatives and policy changes to gain executive management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals and oversees the resolution of issues that arise. Participates in the marketplace to influence product and customer experience trends and leads teams to execute on new products or enhancements to existing products or experiences and recognizes, anticipates and resolves complex operational and process problems that arise. Presents ideas to governing committees for approval. Maintains network of counterparts and third parties within the industry. Serves as senior point of escalation and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Leads activities with external stakeholders and clients throughout the product lifecycle. Supports determination of risk appetite and limits as part of the first line of defense. Owns business response to audit and regulatory finding. Leads one or multiple product lines and manager(s). Manages, motivates and develops the performance of the product development management team and key contributors. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsBusiness Objectives, Customer Solutions, Marketing, Product Development, Product Management, SalesCompetenciesCollaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions DevelopmentWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

JobID: 210683075 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities * Develop a product strategy and vision that delivers value to customers. * Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. * Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition. * Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability. * Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes. * Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity. * Build data-driven proof-of-concepts to test hypotheses and inform product development decisions. * Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams. * Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives. * Manage relationships and technical interactions with third-party vendors. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area. * Advanced knowledge of the product development life cycle, design, and data analytics. * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. * Strong proficiency in SQL for complex data querying, analysis, and validation. * Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku. * Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel. * Experience translating complex data requirements and business needs into actionable product specifications and user stories. * Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset. Preferred Qualifications, Capabilities, and Skills * Experience working in a highly matrixed, complex organization. * Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs. * Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms. * Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS). * Understanding of data modeling, schema design, and/or data governance principles. * Experience working with data for A/B testing or marketing experimentation. * Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.

JobID: 210686391 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap * Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member * Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages * Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities * Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap * Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). * Ability to manage backlog; analytical, problem solving skills * Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal * Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others * 3+ years people management Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus * Attention to detail and ability to manage shifting business priorities * Self-motivated and confident in ambiguous circumstances * Understanding of the financial services industry and Regulatory, Legal, and Risk environments

JobID: 210687662 JobSchedule: Full time JobShift: : Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: * Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. * Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. * Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. * Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. * Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. * Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. * Serve as the central point of contact for Service Product access needs across Operations teams. * Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. * Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). * Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. * Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: * Minimum five years of experience in product delivery or a relevant domain area. * Proven ability to execute operational management and change readiness activities. * Strong understanding of delivery processes and continuous improvement initiatives. * Experience in product or platform-wide release management and deployment strategies. * Ability to analyze portfolio project data and controls, ensuring data quality and integration. * Excellent presentation skills for cross-functional and executive audiences. * Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. * Outstanding communication, interpersonal, and stakeholder management skills. * High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. * Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Proficient knowledge of the product development life cycle, design, and data analytics. * Understanding of operations user base and their access, entitlement, and restriction requirements. * Experience in dependency management and release management processes. * PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.

Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. Serve as the central point of contact for Service Product access needs across Operations teams. Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: Minimum five years of experience in product delivery or a relevant domain area. Proven ability to execute operational management and change readiness activities. Strong understanding of delivery processes and continuous improvement initiatives. Experience in product or platform-wide release management and deployment strategies. Ability to analyze portfolio project data and controls, ensuring data quality and integration. Excellent presentation skills for cross-functional and executive audiences. Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. Outstanding communication, interpersonal, and stakeholder management skills. High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: Proficient knowledge of the product development life cycle, design, and data analytics. Understanding of operations user base and their access, entitlement, and restriction requirements. Experience in dependency management and release management processes. PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). Ability to manage backlog; analytical, problem solving skills Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others 3+ years people management Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus Attention to detail and ability to manage shifting business priorities Self-motivated and confident in ambiguous circumstances Understanding of the financial services industry and Regulatory, Legal, and Risk environments