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City Parks Foundation Remote jobs

- 186 jobs
  • Partnerships for Parks Grants and Resources Manager

    City Parks Foundation 4.4company rating

    New York, NY jobs

    At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. POSITION SUMMARY Partnerships for Parks (PfP) is seeking a Full Time, Grants and Resources Manager. The Manager is responsible for administering PfP's small grants and supporting the fiscal sponsorship program, both of which build the financial and programmatic capacity of local groups to support their neighborhood parks. The position will also provide consultations and resources for financial management best practices and support other fundraising initiatives. PfP's Grants team is undergoing a redesign to better support our partners and make the grantmaking process more seamless. The Grants Manager will play an integral role in shaping this work. The Grants and Resources Manager will report to the Technical Assistance Director. This position will be flexible as a hybrid between office (2-3 days/ week) and work from home.
    $72k-100k yearly est. 60d+ ago
  • Coastal Classroom Program Manager (Hybrid)

    City Parks Foundation 4.4company rating

    New York, NY jobs

    City Parks Education has operated interdisciplinary environmental education programs in schools and parks since 1992. The Coastal Classroom program focuses on coastal ecology, water quality, urban waterfront restoration and preservation on the NYC waterfront, with current sites in Inwood Hill Park in Manhattan, Bushwick Inlet Park and Kaiser Park in Brooklyn, and Socrates Sculpture Park/Hallet's Cove in Queens. During the school year, the Coastal Classroom Program Manager manages and implements after-school programming for up to 25 middle school students at each of 4 locations, using site-specific inquiry-based lessons to stimulate meaningful learning experiences in their own communities. In the summer season, the Coastal Classroom Program Manager will manage and implement the program at one of our two sites: Hallets Cove, Long Island City or Kaiser Park in Coney island. City Parks Foundation (CPF) seeks an experienced environmental educator with a background in marine science and on-water recreation to provide instruction and guidance to middle school students and paid interns under the supervision of the Senior Manager of STEM Pathways. The successful candidate will have a strong knowledge base in aquatic ecosystems and shoreline ecology as well as at least one or two years of experience in delivering instruction to and working with adolescents in an educational setting. **To be included in the first round of application reviews, please submit by October 3rd. COMPENSATION: $50 - $58K per year RESPONSIBILITIES Program Delivery Serve as the primary educator for the Coastal Classroom after-school and one of the summertime programs and as supervisor of the program youth staff Plan and implement safe and relevant waterfront park visits that incorporate citizen science research and service learning as well as presentations and guidance by partnering professionals in the mMarine sciences and other fields Work with the Senior Manager to plan for and implement leadership activities with the Coastal Classroom youth staff, including opportunities for instruction and guidance on basic job related skills Pedagogy Design and/or adapt engaging, inquiry-based, experiential environmental education activities, field trips and service learning opportunities for middle school students that are sequential and include strong science learning and socio-emotional growth Plan (or adapt as needed) and implement quantitative and qualitative program evaluation including formative and summative student assessment tools Continually investigate and incorporate best practices through professional development in topics such as environment and marine science, child development and pedagogy. Administration and logistics Work with the Senior Manager to ensure accurate, comprehensive records, and statistics Participate in and form partnerships within citywide coalitions and groups that are relevant to the program Nurture partnerships with a portfolio of middle schools, and strategically and consistently build relationships with key stakeholders, such as after-school administrators and principals Collaborate with coworkers and school partners to clarify and execute clear vision, goals, roles and responsibilities; address challenges and problems; and implement clear communication strategies Contribute to the fundraising and marketing processes, as needed Represent CPF and Coastal Classroom at conferences, DOE events and other industry events Utilize, maintain, repair and keep inventory of collective educational tools and equipment Contribute to the care and maintenance of the CPF Learn living collection Provide logistical support and complete general administrative duties, as needed REQUIREMENTS Bachelor's Degree in Education, Environmental Science, Environmental Studies, or related field with a minimum of two years of teaching experience OR at least three years of related experience in the OST field implementing related outdoor, environmental education Broad knowledge of environmental education and citizen science Basic knowledge of child development and the general abilities and behavior to be expected from middle school youth Experience with middle school students preferred At least one year of experience supervising and providing guidance to program personnel, particularly youth interns Demonstrated experience in program administration, evaluation/assessment, communication and time management A strong background in inquiry-based methods and developing interdisciplinary curricular materials Demonstrated success working with diverse students, especially youth from low-income communities Recreational boating experience a plus Excellent written and verbal communications skills Valid driver's license and willingness to drive throughout the five boroughs a plus Willingness to work outdoors year-round in sometimes inclement weather Willingness to work occasional evenings and weekends ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship.
    $50k-58k yearly Auto-Apply 60d+ ago
  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Albany, NY jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $27k-36k yearly est. 2d ago
  • Associate/Analytics (Risk, Investigations & Analytics practice)

    CRA International, Inc. 3.8company rating

    New York, NY jobs

    About Charles River Associates Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns. Position Overview An Analytics Associate in the Risk, Investigations & Analytics practice will support complex investigations conducted for government agencies and regulators, financial institutions, and law firms. You will perform intensive and advanced analysis of disparate sets of structured data for business disputes, regulatory and enforcement matters, and securities litigation. In addition to structured data analysis, an Associate will help develop documentation and visualizations to be delivered to external clients. You will work collaboratively with others on the RIA team as well as professionals from other areas of Charles River Associates. Responsibilities include (but are not limited to): * Developing a targeted, in-depth understanding of client needs to help resolve their issues through reactive or proactive measures * Assisting with the collection, loading, standardization, and identification of relevant structured data for analysis * Reviewing disparate sets of transactional and financial data for the purposes of complex litigation * Developing custom dashboards and visualizations to highlight trends, outliers, and opportunities, empowering clients to make strategic business decisions * Assisting with the development of final deliverables, reports, and presentations to be distributed to clients * Meeting expectations regarding case deadlines and budgetary restrictions while working simultaneously on several time-sensitive engagements * Travel as required for data collections, site visits, and client meetings Desired Qualifications * Bachelor's Degree in Finance, Accounting, Economics, Computer Science, Management Information Systems, or Mathematics; * Recent graduates or individuals without directly relevant experience may be hired into the Analyst title * Up to 2 years of relevant work experience in financial/economic analysis, preferably in a consulting firm (we are accepting applications from recent graduates and candidates in the workforce) * Recent graduates or individuals without directly relevant experience may be hired into the Analyst title; * Strong interpersonal, communication, and technical skills; * Motivated with the ability to adapt to new settings and challenges; * Experience with SQL, VBA, Python, or R; * Familiarity with relational database systems such as MS SQL Server or Oracle Database; * Experience with visualization and dashboarding tools such as Tableau or Qlikview; * An understanding of cloud computing software such as Amazon Web Services (AWS) or Microsoft Azure. To Apply To be considered for a position in the United States, we require the following: * Resume - please include current address, personal email and telephone number; * Cover letter - please describe your interest in CRA and how this role matches your goals. If you are interested in applying for one of our international locations, please visit our Careers site to view and apply for available jobs. Career Growth and Benefits * CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. * We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently ask that individuals spend 3 to 4 days a week on average working in the office (which may include traveling to another CRA office or to a client's location), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $92,500 - $105,000. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
    $92.5k-105k yearly Auto-Apply 60d+ ago
  • Clinical Case Coordinator

    Center for Alternative 4.2company rating

    New York, NY jobs

    Job Description Are you passionate about creating positive change in people's lives? Do you thrive in roles that blend coordination, compassion, and service? At CASES, we empower individuals to meet their supervision goals and achieve personal growth through comprehensive support and care. Join our dedicated Pretrial team as a Clinical Case Coordinator, where you'll play a pivotal role in helping individuals on Supervised Release navigate their plans successfully. This is your chance to be part of an organization that values dedication, teamwork, and meaningful impact. Make your next career move count. We have several open vacancies-apply today and start transforming lives with CASES! Salary: The salary for the Clinical Case Coordinator role is $67,000 per year. Shift Hours: Monday through Friday from 9:00 am to 5:00 pm. Location Address: Various location, Brooklyn, Bronx or Manhattan Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What we are looking for: Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system. Master's degree in social work, Mental Health Counseling or a comparable professional degree. Preferred LMSW, LMHC Some roles may require Bilingual skills Spanish Speaking preferred Extensive knowledge of community treatment, support services and resources Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services Strong communication and interpersonal skills. Ability to work effectively in a team environment and independently. Excellent organizational and time management skills. Knowledge of the legal and social service systems related to Supervised Release. Commitment to helping individuals achieve their goals and improve their lives. Why Join Us: Meaningful work that changes lives. A supportive and collaborative team environment. Opportunities for professional growth and development. Competitive compensation CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off - starting at 25 days 12 Paid Holidays per year. Retirement 403(b) Competitive matching up to 6%. Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people's stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others
    $67k yearly 23d ago
  • Content Strategist-Remote

    System One 4.6company rating

    Albany, NY jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** + Editorial strategy & governance + Develop, implement, and maintain overarching editorial strategy and governance model across owned channels + Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives + Partner with Brand and Campaign teams to draft and execute content strategies + Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans + Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration + Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities + Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels + Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments + Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals + Content planning & operations + Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels + Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity + Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met + Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions + Performance & reporting + Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement + Contribute to insights that inform ongoing improvements to social content and strategy + Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** + Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision + Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality + Skilled at managing input and alignment across multiple stakeholders + Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives + Deep understanding of how content performs across web, social, and owned platforms + Ability to interpret engagement data to refi ne editorial direction and inform strategy + Thrives in a fast-paced, evolving environment where priorities shift quickly + Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** + Minimum of 7 years of experience in editorial strategy, content marketing, or communications + Proven experience managing multi-channel content programs + Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows + Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management + Possess an entrepreneurial attitude and a genuine passion for the Web3 space **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $76k-107k yearly est. 24d ago
  • Black Lotus Labs Principal Threat Researcher

    Lumen 3.4company rating

    Albany, NY jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Black Lotus Labs is seeking a Threat Researcher on the Research & Analysis team. This team leverages Lumen's global visibility of one of the world's largest and most interconnected IP backbones and a petabyte-scale compute cluster to perform cutting edge threat research, hunting and tracking advanced persistent threat actors (APTs) and emerging criminal activity as the threat actors traverse the internet. They empower customers to stay ahead of the evolving threat landscape, through contributions to customer facing tools and services. We are looking for an innovative threat researcher who can apply large-scale data analysis and automation to help our analysts and threat hunters detect and track threats in our telemetry, increasing their effectiveness and driving insights for customers. Your work will combine threat research, software development and detection engineering to protect Lumen customers. This is a fully remote position. **The Main Responsibilities** + Serve as Threat Research Subject Matter Expert, offering guidance and support to the Black Lotus Labs team on threat hunting activities, such as identifying knowledge gaps, troubleshooting technical challenges, developing solutions, and mentoring team members in overcoming obstacles. Set priorities for what threats and telemetry to analyze to maximize team's impact. + Spearhead threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data sets, to automate detection of the latest threat attacker tools, techniques and procedures (TTPs) with a goal of automating detection. + Scale analysis of evolving threats and automate detection of emerging threat actor activity. Partner across Lumen to deliver end-to-end solutions to our products and services. + Serve as the SME on threat intelligence and threat visibility capabilities to drive Lumen Security product innovation and enhancements. Build, cultivate, and maintain impactful relationships with intelligence stakeholders to identify and facilitate solutions to increase the impact of the team's work. + Use industry-leading technical knowledge of adversary capabilities and infrastructure and define, develop, and implement techniques to lead the team in tracking sophisticated adversaries, delivering actionable threat intelligence data to Lumen customers. + Provide expert analysis and strategic insights on emerging threats and vulnerabilities, translating complex technical information into actionable intelligence for executive leadership and external stakeholders. + Contribute to thought leadership initiatives by sharing insights and expertise at security conferences and internal briefings. **What We Look For in a Candidate** + Extensive track record driving scaled threat intelligence from a variety of network and security telemetry sources as well as prototyping new innovative ideas and seeing them through to production. + Proven experience initiating and coordinating technical projects focused on telemetry collection, TTP based threat hunting, or developing threat hunt tools that have cross-organization impact on threat visibility, including leading private-public partnerships and multi-company collaborations. + Deep understanding of advanced threat hunting methodologies, attacker tactics, techniques, and procedures (TTPs), and the ability to derive actionable threat hunts from complex data sets. + Strong programming skills in Python and Apache Spark and track record of architecting distributed computing frameworks to solve security problems. Software development experience in Docker and big data technologies like Hadoop, Spark, and Tensor Flow. + Functional understanding of machine learning, graph analytics and/or statistical approaches to telemetry in the security domain to detect and track malicious activity using supervised or unsupervised methods. + Experience driving and aligning cross-team vision and strategy, having collaboratively prioritized and delivered specific multi-year roadmaps and projects. + Proven track record of managing and executing on short term and long-term projects with complex multi-team dependencies. + Exceptional communication and presentation skills, including the ability to clearly and concisely convey complex technical information to both technical and non-technical audiences, ranging from executives and board members to conference attendees and internal stakeholders. + Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. \#GSS \#LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-JS1 Requisition #: 339093 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $28k-38k yearly est. 60d+ ago
  • Intern - Experience Analyst - Summer 2026

    Lumen 3.4company rating

    Albany, NY jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **About Lumen's Internship Program** Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today! Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from previous interns on the impact this program has had on their career. CLICK HERE! (************************************************************************* **The Role** Intern must be available to work full time (40 hours/week) during the 10-week program. + **Program Dates:** May 29 - August 7, 2026. + **Location** : This position is fully remote / work from home in the continental US. + **Work Authorization** : US Work Authorization required for this role. Individuals requiring sponsorship are not eligible. Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made. **The Main Responsibilities** The intern will focus on delivering insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that make it easier, faster, and more strategic for customers to engage with Lumen. Their work will enable us to go higher and wider in accounts, drive value realization, and position Lumen as a trusted partner in delivering outcomes that matter. Main Responsibilities: + **Partner Experience** - Includes establishing a 'voice of' partner listening program; mapping key milestones in the partner journey; and improving tools and processes within the partner ecosystem. + **Customer Experience** - Includes customer advocacy, engagement and curating a seamless customer experience through journey mapping and omni-channel communication strategies. + **Employee Experience** - Focused on employees in the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools. + **Insights & Innovation** - Customer listening through surveys and 'voice of' initiatives, as well as analysis of customer journey orchestration analytics. **What We Look For in a Candidate** **Required qualifications** + Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. + Graduating August 2026 - May 2027 + Preferred fields include but not limited to: Marketing, Marketing/Business Analytics, Consumer Behavior, Data Science, or related programs **Proficiency and understanding of:** + Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint **Preferred qualifications:** + Excellent written and verbal communication skills + Strong problem-solving and analytical skills + Enjoys collaboration and works well in team environment + Takes initiative and ownership of projects/initiatives, seeks out growth opportunities + Comfort interacting with different levels of leadership and presenting solutions + Works to think of creative solutions to challenging problems, unafraid to ask questions + Ability to multitask while working in fast-paced environment + Customer-first mindset **Compensation** Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role. **Hourly Based Pay Range:** Min: $26/hour Max: $38/hour **What to Expect Next** Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application. Application & Interview Timeline + **October** - First-round interviews with top, qualified candidates + **November** - Interview panel with work team + **December** - All Summer 2026 offers will be extended by end of month Requisition #: 340270 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $26-38 hourly 60d+ ago
  • Young Playwrights Project Teaching Artist/Actor (Chautauqua Arts Education)/Seasonal Employment

    Chautauqua Institution 3.8company rating

    Chautauqua, NY jobs

    This part-time, seasonal position will serve as teaching artist in the Chautauqua Arts Education Young Playwrights Project (YPP). This program is a 3-phase program. Phase 1 involves school visits where the YPP Teaching Artists present an assembly followed by an in-class lesson for each classroom at each participating school that teaches 3rd and 4th grade students how to write a play. Phase 2 involves YPP Teaching Artists leading teams of volunteers as they rehearse and then stage a play reading in each participating classroom. Phase 3 involves students visiting Chautauqua Institution to see a select number of plays chosen from all submitted, with the Teaching Artists serving as the performing theater company. The YPP Teaching Artist/Actor will work under the leadership of the Young Playwrights Project Lead Teaching Artist/Director of Plays to implement the program curriculum in the schools. This person will also serve as actor in the Phase 3 plays, working with the Young Playwrights Project Lead Teaching Artist/Director of Plays to present the final performances of student plays. This position will report to the Director of Arts Education. About Your Compensation The compensation for this role is $23.05/hour Travel to and from Chautauqua Institution will be reimbursed, as well as some costs incurred for travel throughout Chautauqua County specific to school visits. About Your Work Day Responsibilities Implement program curriculum as directed by the Director of Arts Education and the Lead Teaching Artist, including performing scripted and improvisational work in the school assembly and leading classes through the playwriting process as detailed in the curricular materials Lead volunteer play reading groups in rehearsal and during school visits Coordinate processing plays for play reading groups, typing plays from handwritten scripts Acting in the Phase 3 performance With the rest of the company, creating props/costumes/set design for the Phase 3 performances Education and Experience Required experience: Theater for youth programs Acting Formal training in theater arts Theater improvisation Skills and Abilities Collaboration and strong team player “Yes and” approach Supervision and Guidance Teaching Artists will be trained and supported by the Director of Arts Education. Program implementation and development will be coordinated in collaboration between the Teaching Artist and the Director of Arts Education. About the Referral Program Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. About Your Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: During Phase 1 and Phase 2 visits to the schools, expect between 30-40 hours per week. During pre-Phase 1 and pre-Phase 2 play preparation, expect between 10-20 hours per week. During Phase 3, expect between 30-40 hours per week. Schedule: Phase 1 School Visits: January 12-16, 2026 Play Preparation for Phase 2: February 27-March 20, 2026 Phase 2 on-site rehearsals and school visits: March 20-April 2, 2026 Play selection process: March 25-May 1, 2026 Phase 3 production needs shared with Arts Ed staff: May 1-7, 2026 Phase 3 onsite rehearsals and performances: June 13-18, 2026 About Living on the Grounds Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for selecting opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated. Housing/accommodations will be provided, with preference towards private room with shared bath and common areas, possibility of shared room with approval from artist. Potential for Remote Work: Aspects of this position may be eligible for remote work, specific to the play preparation and play selection process. About Chautauqua Institution Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conference and events organization. The Institution's office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation. Discovering Your Chautauqua Experience There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
    $23.1 hourly 5d ago
  • Supervising Attorney, Criminal Appeals Bureau

    The Legal Aid Society 4.2company rating

    New York, NY jobs

    The Legal Aid Society's Criminal Defense Practice has two openings for Supervising Attorneys in the Criminal Appeals Bureau (CAB) unit. CAB provides legal representation for people who have been convicted of a crime and cannot afford to pay an attorney. CAB is the largest post-conviction public defender in New York City, annually serving over 1,000 people with misdemeanor and felony convictions. Through our appellate practice, CAB advocates against the unjust and illegal judgments in the criminal legal system. CAB's model of litigation provides well-researched and rigorous legal advocacy while centering our clients and their stories in the process. Additionally, CAB's holistic practice, in partnership with the many other units of The Legal Aid Society, addresses both the direct and the collateral consequences that profoundly impact a person after their conviction. The Supervising Attorney is on the front lines providing high-quality, zealous representation to the clients of the organization. They work alongside staff attorneys to provide direct representation to clients as well as to assist the organization in creating structures and policies that better the lives of clients and the sustainability of the work of our attorneys. The Supervising Attorney is someone who wants to invest both in the substantive work of appellate representation and in the continued development, training, and mentoring of staff. ESSENTIAL DUTIES/RESPONSIBILITIES Supervision of Criminal Appellate Practice Review and revise briefs in preparation for filing. Screen cases for potential issues to raise on appeal or in other post-conviction litigation. Meet with and conference cases with staff attorneys to discuss legal and strategic choices for representing clients on appeal. Facilitate team meetings to brainstorm case and theory development. Counsel and advise staff attorneys and paralegals on the practice of working with people who are incarcerated and/or on supervision. Carry a small caseload consisting of direct appeals, CPL Sec. 440.10 and 440.20 motions, Sex Offender Registration Hearings and Sex Offender Risk-Level Modification Petitions, clemency petitions, and other post-conviction relief. Participate in managing a project area by developing expertise in the subject-matter, reviewing and creating structures to support attorney work, and developing and maintaining policies, templates, and practice advisories. Provide training and guidance to CAB staff on related topics and serve as subject matter expert. Ensure internal databases are updated as necessary. Troubleshoot issues that arise and proactively work to identify and implement necessary process improvements. Engage in strategic planning to increase the efficiency of CAB and ensure that clients continue to receive the highest quality representation. Team Development and Supervision Provide supervision and support to staff attorneys, including regular check-ins and day-to-day support as needed. Lead dedicated and dynamic teams of attorneys, who-along with paralegals, social workers and other staff-represent the clients of the Criminal Appeals Bureau Directly mentor, train, and supervise staff to foster professional development and growth Schedule employee hours, assign work, approve time off and remote work schedule requests following the guidance of LAS policy and procedures. Attend management meetings, participate in management trainings, and utilize current employment policies, practices and guidance as provided by management and Human Resources. Conduct management and supervision practices that affirmatively support equity and inclusion in the workplace. Supervise direct reports in setting performance standards, provide routine feedback as well as coaching/counseling, and issue disciplinary action as needed. Identify and provide training and development opportunities and ensure mandatory trainings are completed. Professional Development and Other Duties as Assigned Participate in continuous professional development. Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment. Other duties as assigned. QUALIFICATIONS Required Qualifications: Admitted to the New York State Bar (or ability to waive in from another jurisdiction) Five years or more of demonstrated commitment to public defense, social and racial justice, and equity preferred Significant experience in all aspects of criminal post-conviction representation At least five years of criminal appellate experience or equivalent post-conviction experience, with demonstrated commitment to public defense, social and racial justice, and equity Comprehensive knowledge of relevant New York State and federal law including evidence laws, criminal and constitutional laws, statutory interpretation, and ethical principles contained in the Rules of Professional Conduct KNOWLEDGE, SKILLS AND ABILITIES Position Based Knowledge, Skills, and Abilities: Excellent research, brief writing, editing, and oral argument skills Ability to challenge others to seek innovative and creative approaches to advocacy and to encourage ongoing development by providing effective performance feedback and evaluation Ability to work collaboratively and collegially with all members of the staff Ability to work independently with personal initiative and organization Experience in decision-making and strategic planning on an organizational level Supervision Knowledge, Skills and Abilities: Demonstrated interest and ability to provide individualized support and encouragement Demonstrated ability to lead and develop a team of attorneys with varying experience levels Ability to schedule, assign, and manage work and resolve problems as needed Ability to manage the work including: assessment of work process and outcomes, gathering relevant information about the work, recommending alternatives, or elevate issues as needed Ability to clearly identify roles, responsibilities, delegate tasks and hold people accountable Ability to create and implement effective communication plans Ability to provide meaningful performance feedback for professional development including having difficult conversations and resolving sensitive employee issues Pursue continuous learning on forms of systemic oppression of marginalized identities and establish team norms and management practices using an equity mindset and informed by inclusive practices Organizational Knowledge, Skills, and Abilities: Commitment to Legal Aid Society's mission to secure equal justice before the law for all New Yorkers. Interpersonal and communication skills that enable healthy and productive working relationships. Ability to perform duties with the highest regard for confidentiality, integrity, and respect. Commitment to Legal Aid Society's mission and values. Physical, environment, travel, and other duties required: Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video. Requires occasional or frequent physical movement to perform essential job functions which may include, bending, reaching, pulling, pushing, standing or walking for long periods of time, accessing small spaces. May or will require travel within NYC, across the five-borough region. SALARY AND BENEFITS The salary range represents a good faith estimate of the range we expect to pay for this role. The actual salary offered may vary depending on many factors, including but not limited to job-related knowledge, skills, and experience, as well as collectively bargained salary steps for unionized roles. Salary Range: $99,444 - $163,507 The Legal Aid Society offers a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Click here to read more about benefits. Higher Education and Loan Forgiveness The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below. studentaid.gov hesc.ny.gov/loan-forgiveness-programs WORK AUTHORIZATION All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.) HOW TO APPLY All applications must be completed online via the career portal. We do not accept emailed applications. Submit the following documents as a combined PDF: Cover Letter Resume Writing Sample For technical difficulties or questions regarding this posting, please email ******************************. EQUAL EMPLOYMENT OPPORTUNITY As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues. Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.
    $99.4k-163.5k yearly Easy Apply 4h ago
  • Campus Minister - Rochester, NY

    International Friendships, Inc. 3.7company rating

    Rochester, NY jobs

    Job Description Join Our Team as a Campus Minister with International Friendships, Inc. About Us: International Friendships, Inc. (IFI) is a dynamic, faith-based organization dedicated to offering life-changing hospitality and friendship to international college students. Our services include airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Work Schedule: Full- or part-time options available with a flexible schedule. Occasional evenings and weekends required for specific events/projects. Attendance at several conferences each year, including IFI Staff Retreats. Pay Structure: Develop a team to support salary, benefits, and ministry expenses. Training provided to build a team of ministry partners. Pay range typically $25,709 - $80,000 post-support development, based on experience and other factors. Benefits: Paid vacation, sick leave, holidays, and more (eligibility required). Health benefits (medical, dental, vision) for eligible staff. Flexible hours and work-from-home availability. Opportunity to work with a growing Christian organization. Staff care to support mental, social, and spiritual health. Responsibilities: Rochester Institute of Technology RIT is one of many colleges in the Rochester area that has hosted international students from across the globe. Many international students bring a range of experiences, ideas, talents and skills with them when they come here to study. They are eager to find out how life is lived in an American context as they study in Rochester. Rochester is a great place to show hospitality to international students and help them learn about living in America. This position is part of the Rochester ministry team and requires the candidate to live near the campus on which they will be serving. The Rochester Campus Minister will: Encourage spiritual growth among international students, scholars, and their families through building relationships and hosting cultural events and Bible discussions. Connect with student associations and mobilize volunteers to serve on a campus ministry team. Pursue creative strategies for sharing God's love and develop culture-specific outreach initiatives. Qualifications: Adherence to IFI's statement of faith, core values, and policies. Organized, detail-oriented, and able to work independently. Strong interpersonal skills and enjoys working with people. Proficient with technology, including Microsoft Office and Google applications. Education/Experience: Minimum Bachelor's Degree. Minimum one-year involvement in campus ministry or completion of IFI ISEED Program. Join Us: IFI is an equal opportunity employer. If you are dedicated to extending God's love globally and willing to adhere to our statement of beliefs, we welcome your application. Job Posted by ApplicantPro
    $25.7k-80k yearly 16d ago
  • Linux Unix Systems Administrator

    Lumen 3.4company rating

    Albany, NY jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance. Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects. **Location** This position is Work From Home from any US-based location. **US Citizenship or Permanent Residency/Green Card is required for consideration.** **The Main Responsibilities** **Admin Responsibilities:** **System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely. **Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance. **Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation. **Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems. **Team Responsibilities:** As you integrate into the Team, you will begin to learn and participate in these team responsibilities: + Virtualization and cloud computing solutions + Implementation of innovative technologies, processes, and tools within voice environments + Deploy and support voice technologies in large-scale network environments + Application of network security, server operating systems, virtualization, and open-source platforms + Manage voice test platforms, ensuring robust simulation and validation environments + Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability + Collaborate on long-term voice platform and service strategy + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions **What We Look For in a Candidate** **Education:** + Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience) **Experience:** + 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization + Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system + In-depth knowledge of Oracle SQL and PostgreSQL database management + Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare + Skilled in troubleshooting and proactive problem resolution across diverse environments + Capable of managing multiple concurrent projects with shifting priorities + Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges:** **$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.** **$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.** **$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JS1 Requisition #: 340705 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 20d ago
  • Social Care Navigator

    Public Health Solutions 4.7company rating

    New York, NY jobs

    Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending July 31, 2026. Position Summary: We seek an experienced Social Care Navigator to connect vulnerable Medicaid populations living in New York City to needed community-based social supports using an online referral technology platform to track and “close the loop” on referrals. The Social Care Navigator will be responsible for engaging Medicaid members to assess their health-related social needs, confirming eligibility for SCN services and facilitating navigation to needed social supports (prioritizing food, housing and transportation services); all while ensuring access to effective, culturally and linguistically tailored community resources. The Social Care Navigator works independently, but under the supervision of the Social Care Navigator Supervisor. The Navigator will also work closely with SCN clients, community-based partners, other members of the WholeYouNYC and Healthcare-Community Partnerships teams to navigate clients to care, share experiences / best practices and troubleshoot issues. Specifically, the Social Care Navigator will: Conduct outreach to Medicaid populations residing in the SCN's region (Brooklyn, Manhattan, Queens) and utilize a standardized screening tool to assess their health-related social needs. Assess client eligibility for a range of services and refer to appropriate community-based social supports. Leverage your social services experience and expertise to determine the most suitable resources and service providers for clients based on their needs, eligibility and preferences. Develop and maintain an in-depth knowledge and understanding of the range of services (including eligibility criteria) available in both the SCN and existing local social services infrastructure. Follow-up with clients to confirm health-related social needs have been addressed. Receive training on the SCN data and IT platform and navigate the workflow efficiently to screen and refer Medicaid populations to SCN services. Carefully document outreach, screening, and referrals in the SCN data and IT platform, following defined network policies and procedures. Inform SCN learnings based on client experiences and insight about Medicaid population needs. Provide feedback on workflows and assist with troubleshooting to improve SCN effectiveness. Participate in network partner engagement meetings, staff / team meetings, mentoring meetings, planning meetings and others, as requested. Work closely with Navigator Supervisor to support the team in developing / revising screening and navigation workflows and implementing process improvements that enhance SCN effectiveness. Identify and prepare participant success stories to demonstrate SCN impact and promote the network. Provide support for team training and productivity reporting, as requested by the Navigator Supervisor. Other duties as requested by the Navigator Supervisor. Qualifications and Experience: 1-2 years' experience working in a care navigation / coordination / intake capacity, specifically within the human services sector and/or equivalent. High degree of self-organization and ability to work independently. Demonstrated experience in identifying and solving problems in a constructive way. Excellent communication and listening skills with the ability to put clients at ease and show empathy. Ability to rapidly navigate workflows within a technology platform. Ability to work remotely, over the phone, as needed. Ability to communicate effectively in-person, via email and/or phone with providers, network clients and community-based partners, as needed. Knowledge and experience working with vulnerable populations. Enthusiasm for assisting New Yorkers of diverse backgrounds. Eager to learn more about the NYC social services landscape including local resources and services available to those in need. Desired Skills: Bachelor's degree with coursework in community health preferred. Benefits: Hybrid Work Schedule. Generous Paid Time Off and Holidays. An attractive and comprehensive benefits package including Medical, Dental and Vision. Flexible Spending Accounts and Commuter Benefits. Company Paid Life Insurance and Disability Coverage. 403(b) + employer matching and discretionary company contributions. College Savings Plan. Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
    $42k-53k yearly est. Auto-Apply 3d ago
  • Accounts Receivable Collections Coordinator - Hybrid 2-3 Days

    National Kidney Foundation 3.6company rating

    New York, NY jobs

    WHO WE ARE Mission Statement: The National Kidney Foundation is revolutionizing the fight to save lives by eliminating preventable kidney disease, accelerating innovation for the dignity of the patient experience, and dismantling structural inequities in kidney care, dialysis, and transplantation. WHAT WE BELIEVE IN NKF's Mission is what we do, our Values are how we do it. Accountability- Earn and Keep Trust Collaboration-Work as a team Communication- Empower with information Community-Build stronger community Compassion- Lead with care and respect Impact-Focus on the mission Your Voice Matters: ******************************************************* WHAT YOU'LL DO The Opportunity Finance department's team member responsible for NKF's billing, collections, cash receipts, processing, and record-keeping. Billing Management: Generate and review invoices for services, programs, and donations. Coordinate with program managers and other departments to gather necessary billing details. Address billing inquiries and discrepancies promptly. Provide training to staff on the invoicing process. Collections: Ensure that all staff are compliant with the billing and collections policy. Communicate with donors, partners/vendors regarding overdue payments. Collaborate with program managers to resolve billing-related issues and disputes. Recordkeeping, Documentation, and Reporting: Maintain accurate and up-to-date billing and collections records. Document all communication related to billing and collections activities. Monitor and report on collections trends and metrics. Respond to internal inquiries and requests for billing/ AR reports as needed. Assist in the preparation of financial reports related to billing and collections. Provide regular updates on billing and collections performance to managemen Donor and Stakeholders Relations: · Collaborate with the fundraising team to align billing practices with donor expectations. · Address donor inquiries regarding billing and payment processes. · Cultivate positive relationships with donors and partners to enhance collaboration. Cash Receipts Processing on a need-by-need basis: Process data entry for headquarters cash receipt batches in the company's database. Review the documentation provided to ensure all cash receipts reported are coded per the company's policies and have valid substantiation. Contact appropriate regions to follow up for missing documentation, incomplete or incorrect codes, etc. Organize and scan completed data entry batches with supporting documentation on the company's network. Generate and review donor acknowledgment letters. Record and process matching gift requests. Process requests for revenue reclassification, receivables, and refunds. Assist with audit requests and internal inquiries of receivable and cash receipts. Performs additional duties, as required. WHAT YOU'LL POSSESS An associate degree from an accredited college or university is required. Bachelor's degree preferred. Proven experience in billing and collections, preferably in a nonprofit setting. Two years of work-related experience in data entry in a high-volume environment. Previous accounting experience preferred. Proficient in Microsoft Word and Excel. Knowledge of donor database system preferred. Keen attention to detail with a strong commitment to accuracy and confidentiality. Exceptional customer service skills with the ability to interact professionally with all levels of staff. COMPETENCIES Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparency. Collaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF's mission. Cultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varied backgrounds with sensitivity. Data-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF's strategic objectives. Financial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goals. Operational Excellence: Implements process improvements across teams, driving productivity gains. Patient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomes. Resource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impact. Stakeholder Engagement: Supports NKF's mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF's impact in the community. WHAT WE OFFER Work/life Integration: Enjoy plenty of vacation time, sick leave, and holidays so you can recharge, regroup or reflect-and come back ready to tackle anything. Support for Your Health: We've got your back with top-notch medical, dental, and vision insurance plans for you and your loved ones. Peace of Mind: Rest easy knowing you're covered with life insurance and a 403(b) plan with matching company contributions to secure your future. Creative savings: Take advantage of flexible spending accounts to save on eligible healthcare and dependent care expenses. Easy Commuting: Reduce your stress with our commuter benefits program for transit and parking expenses. Support When You Need It: Access confidential counseling, support services, and resources through our Employee Assistance Program. A Chance to Spread the Word: Share the love and earn rewards by referring awesome folks to join our team. A Big Tent: We're all about creating a diverse and inclusive workplace where everyone feels valued, respected, and heard. Mission-Fueled Culture: Join a team that's passionate about making a difference and guided by values like integrity, compassion, and innovation. WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION Must have unimpeachable integrity and trustworthiness while possessing a high degree of tact, discretion, and professionalism. Maintains effectiveness under pressure. Verbal and written communication skills will be used on a daily basis. Competency in the use of a multiple-line telephone, personal computer, fax machine, photocopier, and other standard office equipment. Flexible to work evenings/weekends as needed, pending preapproval. EQUAL EMPLOYMENT OPPORTUNITY At the National Kidney Foundation diversity, inclusion, and equal opportunity applies to both our Equal opportunity employer-vets/disabled. NKF is a merit-based employer. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required. Hybrid 2-3 Days a Week Onsite in NYC****
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Summer 2026 Hybrid Education Policy Center and Racial Justice Center Law Student Internship

    New York Civil Liberties Union Foundation 3.9company rating

    New York, NY jobs

    Position: Summer 2026 Hybrid Education Policy Center and Racial Justice Center Law Student Internship Department: Education Policy Center and Racial Justice Center Terms of Employment: Internship Location: New York Civil Liberties Union, 125 Broadway, NY, NY and 55 Broadway, NY, NY (NYCLU Staff is currently working on a hybrid model) Salary: The NYCLU will provide a stipend for summer interns who do not receive funding from their law school or any other external funding. Application Deadline: Applications for second-year law students are strongly preferred by Monday, November 10, 2025. Applications for first-year law students are due by Friday, January 9, 2026, and will be reviewed after that date. The New York Civil Liberties Union (NYCLU) is one of the nation's leading advocates on behalf of constitutional rights and liberties. Founded in 1951, as the New York affiliate of the American Civil Liberties Union, the NYCLU is a not-for-profit, nonpartisan organization with more than 90,000 members and supporters, and eight offices statewide. We work in the courts, in the legislatures and on the streets to advocate for racial and economic justice, free speech, freedom of religion, privacy and equality before the law for all New Yorkers. For more information, please visit our website: ************** DEI VISION STATEMENT The NYCLU is committed to building an equitable, inclusive, and anti-racist workplace that centers the voices of marginalized and directly impacted communities. This commitment strengthens our mission to protect civil liberties and advance justice across New York. We welcome candidates of all backgrounds to apply, including people of color, women, LGBTQ+ individuals, people with disabilities, formerly incarcerated people, and others whose experiences reflect the diversity of the communities we serve. SUMMARY DESCRIPTION The NYCLU seeks a diverse group of current law students for Summer 2026 internships. During our 10-week program (May 26, 2026 to August 7, 2026), the interns will engage in legal research and writing to support litigation, advocacy, and legislative priorities across New York State. This intern will be based in the Racial Justice Center and will work with the Education Policy Center on selected projects. The NYCLU fights for every child's right to an education. The Education Policy Center works to ensure public schools and institutions that serve young people in New York empower students, treat them fairly and equally, and create safe environments for them to learn and grow. The Center advances its agenda through legislative advocacy, litigation, organizing, and public education. The Racial Justice Center (RJC) was established in 2023 to expand and deepen the NYCLU's racial justice portfolio. The NYCLU Racial Justice Center is in deep collaboration with the NYCLU departments and centers with all of the NYCLU priorities. The RJC also leads its own advocacy, legislation, and litigation docket. Primarily focuses on environmental justice, Indigenous rights, and restorative efforts. HOW TO APPLY Applicants should have a commitment to public interest law, civil liberties, and education. Teaching experience or other relevant education experience is a plus. Applications will be reviewed and offers will be made on a rolling basis. Please send a cover letter describing your interest in a Summer Internship at the NYCLU and any relevant education experience, a resume, and a recent writing sample that is wholly your own unedited work (submit a brief, motion, or memorandum of law, not to exceed 10 pages). Please upload your writing sample with your cover letter as one document via ****************************************************************************************************************************************************************************************************** The NYCLU is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, sex, gender identity or expression, age, disability, religion, national origin, citizenship, marital status , sexual orientation, veteran status, record of arrest or conviction or any other characteristic protected by applicable law. We are committed to diversity, equity, and inclusion, and having a workforce that reflects the population that we serve. The NYCLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail ******************. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $22k-34k yearly est. 48d ago
  • Sr Dir, Sales, Marketing & Customer Solutions (Remote)

    World Education Services 4.4company rating

    New York, NY jobs

    Title: Sr. Director, Sales, Marketing and Customer Solutions Department: Sales, Marketing and Customer Solutions Reporting to: Chief Business Officer Compensation: $250K - $270K USD Employment Type: Full Time Location: Remote - USA Travel: Required for conferences and customer visits despite being a remote role. Who We Are: World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at ************ About the Opportunity: The Sr. Director of Sales, Marketing and Customer Solutions will lead the key revenue-generating and customer and partner-facing functions within the Credential Evaluation division at WES: Business Development, Client Success, Marketing, and Customer Service. This is a key leadership position designed to drive sustainable growth, expand institutional partnerships, and elevate the end-to-end experience of both partner institutions and applicants, within a complex B2B2C ecosystem that includes government stakeholders, technology partners, various institutions and individual consumers. This role requires handling expanded enterprise complexity and experience in cross-functional leadership. Over time, Customer Service may transition to a standalone function, and this role will help guide this shift while maintaining a core focus on growth and client value. What You'll Do: Strategic Leadership * Lead Business Development, Marketing, and Customer Service to deliver resilient revenue growth in the business division as well as driving differentiated client and applicant experiences for our core product. * Translate WES's mission into a commercial strategy for the business division that balances revenue sustainability with global impact. * Shape short, mid, and long-term strategies across the customer lifecycle, from demand generation through to service and retention. Business Development & Client Success * Build and expand partnerships with institutions, government agencies, and referral organizations across the US and Canada, in close collaboration with regional leadership. * Oversee the Client Success team managing a portfolio of 7,000+ institutional clients, ensuring high satisfaction, renewal and upsell performance. * Guide the creation of customer and client retention strategies to cement WES's leadership position in the credential evaluation field in an evolving market dynamic. * Define and track key metrics related to core product pipeline health, client retention, platform utilization and account growth. * Partner with the core product and digital teams to refine the B2B journey, ensuring strong alignment between offering, value delivery, and market expectations. * Drive alignment between business development, client success, and marketing to support full-funnel growth and long-term partner value. Marketing Strategy & Execution * Mature and scale the business division marketing function, with a focus on digital performance (SEO/AEO, paid channels), lead quality, and brand elevation. * Drive measurable increases in marketing-attributed revenue and retention for the core product through targeted B2B and B2C campaigns. * Guide Content strategy, Analytics, Martech stack optimization, and B2B/B2C persona development. Customer Service (Transitional Oversight) * Provide strategic and operational oversight of the Customer Service function during a transition phase. * Improve support operations, digital responsiveness, and omni-channel experience (chat, email, social, phone) with a customer advocacy lens. Achieve optimal cost efficiency, consistent SLA adherence and enhanced customer experience. * Support a future structure in which Customer Service may spin off, ensuring a clean handoff and continued alignment on trust, retention, and feedback loops. Enterprise Collaboration * Collaborate across product, digital, and transformation teams on initiatives where business performance and mission delivery intersect. * Collaborate with enterprise-level functions to integrate business strategy with mission alignment, and ensure brand integrity and consistency while maintaining the accountability and focus of the business organization. * Represent the voice of the core business's clients and applicants in broader strategy discussions, while maintaining focused ownership over growth levers within the business division. Team Management & Capacity Building * Build and manage a hybrid global organizational structure, leading internal leaders while managing vendor relationships, ensuring ongoing flawless execution. * Strengthen leadership depth and operational resilience through coaching, structure, and accountability. * Create a performance culture focused on clarity, autonomy, and enterprise contribution. Your Experience: The ideal candidate will have: * Strong commitment to the organization's mission and values. * Strategic operator with a bias for clarity, action, and accountability. * Builder of strong and trusted relationships, with institutions, customers, and internal partners alike, with a proven ability to develop rapport and influence. * Grounded leader who can navigate enterprise complexity without compromising growth focus, and translate this into clear and convincing narratives, plans and strategies. * Comfortable with structural change and willing to lead through evolution. * Ability to work both strategically and hands-on to deliver results. * Strong business acumen with a proven ability to translate sales and marketing activities into clear business outcomes and revenue impact. Required: * 10+ years of experience in growth-oriented roles, including senior leadership experience in business development, marketing, and customer-facing strategy. * Strong track record building and expanding institutional partnerships, ideally in education, nonprofit, or global services environments. * Deep understanding of digital marketing strategy, including performance channels, campaign optimization, funnel analytics, email marketing and Martech platforms. Able to connect marketing outputs to business outcomes. * Experience with lean team structures, vendor relationships, and performance-based marketing operations including experience of leading global, distributed and diverse teams and operating across matrixed organizations, fostering a collaborative and supportive environment. * Skilled in CRM management, digital strategy, and partnership lifecycle management. * Adept at managing transitional structures and able to lead in ambiguity while building toward future-state clarity. * Willingness to travel both domestically and internationally (~20% of the time), including occasional short-notice trips. Need to be comfortable in client-facing environments Desired: * MBA or equivalent experience preferred. * Experience in managing customer service teams. * Expertise in Salesforce strongly preferred. What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. * Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being. * Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions. * Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career. * Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change. * Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. Values: * Opportunity - We open doors so people can build better futures. * Inclusion - We become stronger, more creative, and more resilient when we embrace diversity. * Equity - We uphold fairness and justice in our work and actions. * Enterprising - We are resourceful, inventive, and driven. * Expertise - We challenge ourselves to be the best at what we do. Inclusive Recruitment Process: We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. Our Commitment: At World Education Services, we're committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance - it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. If you encounter challenges accessing or using our career site due to a disability, you may request reasonable accommodation by contacting us via email at **************. Our Talent Acquisition team is dedicated to supporting qualified candidates by providing solutions that can meet their needs. Please be advised that this email address is intended to receive and respond to inquiries concerning the accessibility of the online application system, and requests for assistance and accommodation during any part of the recruitment process. Résumés or applications sent to this email address will not be reviewed. For more information about WES, please visit our website at ************
    $250k-270k yearly 28d ago
  • Senior College Success Counselor (Options)

    Goddard Riverside Community Center 3.5company rating

    New York, NY jobs

    Job Details Options Center - New York, NY $53000.00 - $56000.00 Salary/year Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Program Description: The Options Center at GR supports New Yorkers to enroll in and complete college by counseling teens and adults, training school and community professionals, and convening the larger community on critical issues around equity in post-secondary education. Options has supported young people to enroll in college since 1985, professionals to support others since 2005, and college students to persist in college since 2012. Options currently serves over 2,000 people a year. Purpose of Position: College Success Counselors provide support to young people and adults to persist in postsecondary education through 1:1 counseling, workshops, advocacy, and resource sharing. Schedule: Monday through Friday 10:00 am to 6:00 pm, with some weekend and evening hours required. Hours may vary based on student needs and campus visits. Salary Range: $53,000 - $56,000 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account. Roles, Responsibilities, and Essential Duties Roles, Responsibilities, and Essential Duties Provide individual counseling to a caseload of students enrolled in college to maximize their opportunities for success in college. Support includes class registration and degree planning, transfer support, financial aid procedures, social service referrals, direct relief needs, academic support and personal concerns, and career readiness activities. Track, evaluate and report on student and program performance for on-going program improvement and growth; enter student case notes into database on a timely basis and complete monthly reports updating status of student caseload. Develop and implement curricula and resources for workshops and events on topics of relevance to first-generation college students and their families; plan and co-facilitate College Transition orientations and other student enrichment workshops and events throughout the academic year. Oversee partnership(s) as needed, report to in-person and virtual meetings with partnership representatives and serve as primary contact person, under supervision of Success Manager.[SQ1] Co-Facilitate Success Team Meetings and Student review and agenda, under supervision of Success Manager. Report to Director of Post-Secondary Counseling bi-monthly and elevate areas of need that are identified during Success Team and Student Review meetings. Administer the Scholarship process by supporting Assistant Director of Operations. Build and maintain strong relationships with staff in critical offices at 30+ colleges; advocate for students and favorable policy changes at colleges and universities. Travel to college campuses to meet with students in New York State, primarily in the downstate Area. Distribute and document last dollar grants and monetary support to students. Assist with the coordination of transportation to get students back and forth from college on the first day of school, last day of school, emergencies, major holidays, and school breaks. Collaborate with staff from our partner organizations and Options' college access and training teams to share information and strengthen each other's programs. Attend all meetings and training sessions relevant to work. Other duties as assigned. Qualifications/Educational Requirements Bachelor's degree required. Preferred- 3 years of experience working with young people in a youth development or educational setting or working to help students succeed on a college/university campus. Experience counseling in an urban, multi-cultural setting a plus. Knowledge of U.S. higher education system, especially New York City and State, including CUNY, SUNY, and support programs. Demonstrated ability to establish and maintain relationships with college admissions and support staff Excellent oral and written communication skills. High attention to details and meeting deadlines, especially regarding paperwork and data tracking. Able to work independently and in a team environment. Bilingual Spanish/English a plus. Valid NYS driver's license. Experience in Microsoft Office and comfortable using technology. Physical Requirements Packing, lifting and moving of supplies is required; ability to lift up to 30 lbs. Work Environment Office work, including heavy phone and computer use combined with frequent campus visits, workshops, trainings, etc. Candidate must be available to work remotely and must have full WIFI capabilities when working remotely. Employee Benefits: Medical/Dental/Vision Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts 403B Thrift Retirement Plan 12 Annual Sick Days 12 Agency Holidays 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment Total of more than 6 weeks (a month and half) of paid time off We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
    $53k-56k yearly 60d+ ago
  • Client Advocate Specialist - Hotlines

    Safe Horizon, Inc. 4.2company rating

    New York, NY jobs

    Job Description Client Advocate Specialist - Hotlines The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children. Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children. When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed. Safety plan with callers with identified safety risks. Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment. Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space Assess callers' needs and provide appropriate information and referrals to address them. Interface with web-based case management system and other technologies to conduct and document work. Participate in agency sponsored and external trainings on victimization issues Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers. Conduct all aforementioned work with clients within a supportive, client-centered framework. Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work Undertake other tasks, as directed. Qualifications: Experience with and/or interest in consistent clinical supervision Experience working with crime victims preferred Bachelor's degree required, or relevant experience and training Required Skills: Ability to quickly establish rapport over the phone Experience conducting thorough assessments and demonstrated ability to do so telephonically Crisis intervention skills Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously) Demonstrated ability to stay calm in high-stress situations Demonstrated ability to help others creatively solve problems and address difficult challenges Demonstrated ability to react with flexibility and creativity to challenges on a daily basis Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment Clear and concise writing skills Ability to document work quickly within a digital case management system If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63- $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
    $23.6-26.6 hourly 4d ago
  • Data Admin (MOC)

    Goddard Riverside Community Center 3.5company rating

    New York, NY jobs

    Job Details MOC Outreach Downtown Team - New York, NY Full Time $21.33 - $25.00 HourlyDescription Intro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. Position Summary: This position helps oversee the data entry needs of the three MOC teams in various databases such as StreetSmart, MOCapp, CARES and CAPS. The Data Manger will also assist program staff enter housing packets into the CAPS system. This position is hybrid, one day in office, 4 days remote. Schedule: Monday-Friday 8:00am-4:00pm Hourly Rate: $21.33-$25.00 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account. Roles, Responsibilities, and Essential Duties Role, Responsibilities, and Essential Duties Consortium duties: Data collection and analysis Ensure that all pertinent information is entered into StreetSmart in a timely manner Assist in compiling and sending out reports to various funders, program partners, and stakeholders Audit StreetSmart and MOCapp systems to ensure accurate data quality Audit client paper charts Assist teams in completing 2010E's, applications for housing lotteries when time permits Review DHS Streetsmart to ensure all caseload clients are open and placements are entered Other duties as required Qualifications/Educational Requirements Access to internet required for remote work Experience working in several electronic record systems and demonstrated proficiency navigating these, for example, an electronic medical record, client records database, payroll database, etc. High School Diploma required, Associates or higher is preferred Skills, Knowledge and Abilities Excellent computer proficiency and ability to demonstrate it Excellent organizational and interpersonal skills Proficient written and verbal skills Ability to work independently Ability to multi-task Strong problem-solving skills and judgement Team player Computer Skills Proficient in Microsoft Office Ability to learn database systems, such as StreetSmart, MOCAP, Intacct, AWARDS Physical Requirements Frequent sitting, office setting Occasional Lifting, up to 30lbs We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
    $57k-87k yearly est. 60d+ ago
  • Director- Sephardic Community

    Aipac 4.4company rating

    New York, NY jobs

    Summary: Our New York office is looking for our next Director to significantly grow financial support for AIPAC and pro-Israel candidates within the Sephardic Community. Directors make a direct impact on strengthening the U.S.-Israel relationship in three ways: 1) by cultivating and increasing the political commitments of existing AIPAC members and 2) by increasing the financial support to AIPAC from existing members and 3) by inspiring pro-Israel Americans to join as significant financial supporters of AIPAC, including directly supporting pro-Israel Members of Congress and candidates. A successful Director has a proven track record in sales, client relations, political fundraising, or another field that showcases your ability to build strong relationships, close deals, and grow revenue. Detailed Duties: The Director will be measured against effective execution of the following tasks and responsibilities: Create and execute a development plan aimed at increasing support for pro-Israel political candidates and growing AIPAC's revenue through high level solicitations, donor cultivation and stewardship Build and sustain strong, personal relationships with current high-level donors in your portfolio and inspire them to increase their investment in our work to strengthen the U.S.-Israel relationship. Identify, cultivate, and solicit new donors to commit significant resources toward pro-Israel candidates and AIPAC. Solicit current AIPAC donors to fulfill their political commitments on behalf of pro-Israel candidates and Members of Congress. Meet quarterly and annual retention, upgrade and acquisition goals for pro-Israel politics and AIPAC. Identify, recruit and develop lay leadership for local political leadership role. Provide timely political and policy updates that inform and inspire people to become more involved in pro-Israel politics and AIPAC. Maintain and update Salesforce CRM to ensure the most accurate and timely information is included including campaign projects and logging individual activities/communications, and meetings. Qualifications/Skills: Intense passion for a strong U.S.-Israel relationship, as well as knowledge of issues related to Israel, the Middle East and American politics A minimum of 5 years work experience in political fundraising/sales/fundraising or a related field with a successful track record of achieving and exceeding goals Exceptional people skills and the ability to form close, personal relationships with current and prospective AIPAC members Work efficiently under pressure; meet deadlines; demonstrate strategic thinking and good decision-making, as well as an entrepreneurial spirit An understanding and appreciation for AIPAC's bipartisan, single-issue approach Self-motivated and highly driven and able to work independently, in addition to working with your colleagues to meet goals and objectives Excellent written and verbal communication skills Experience with Salesforce CRM, Outreach.io or other similar tools are a plus Bachelor's degree preferred or commensurate experience AIPAC is offering a competitive market base salary between $100,000.00 and $150,000.00 for the position. A job offer within the range will depend on how closely a candidate's skills and experience match the role's requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees' overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer. Posting Instructions: Please provide a cover letter with a resume to be considered. Incomplete applications with missing documentation will not be considered. If applying for more than one position, please use the 'Attachment' function to attach a position-specific cover letter. Please use your legal names when completing the employment application (No nicknames). #LI-Hybrid
    $100k-150k yearly 60d+ ago

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