Branch Manager jobs at Civista Bank - 865 jobs

Principal, Financial Planning & Analysis page is loaded## Principal, Financial Planning & Analysislocations: Boston, MA, United Statestime type: Full timeposted on: Posted Yesterdayjob requisition id: R93222# **Wellington Management** offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.# # About the RoleThe Principal, Financial Planning & Analysis - Global Operations plays a key role in providing financial insight, analytical support, and operational performance reporting to drive strategic decision-making across the firm's global platform. This position partners closely with business and operation leaders and finance teams to enhance financial visibility, improve cost efficiency, and ensure alignment with organizational goals.This role will be strategic partner to the Head of Global Operations and the Director of Finance, Infrastructure to help achieve business outcomes while ensuring financial excellence. This is a dynamic role that requires strong general business leadership skills, including the ability to frame the key issues, develop recommendations, and influence outcomes. The role bridges the firm's operational strategy with financial stewardship, execution, and organizational communications while leveraging financial and operational datasets and technology to enhance efficiency and decision-making. **KEY RESPONSIBILITIES*** Develop and maintain financial models, forecasts, and variance analyses for the Global Operations Division.* Support budgeting and long-range planning processes, providing detailed analysis on cost drivers, trends, and efficiency opportunities.* Creation and management of proactive analytics that unlock ideas and enables high-level discussion of investment & growth areas* Partner with global operations teams to monitor key performance indicators (KPIs), identify process improvement areas, and evaluate financial impacts while supporting strategic vision and initiatives .* Drive cost efficiency and operational excellence across the financial and operational processes with a lens on efficiency and scale* Prepare and present monthly and quarterly management reports highlighting performance metrics, expense trends, and operational insights.* Assist with business case development for new initiatives, technology investments, and vendor partnerships.* Perform cost-benefit analyses to evaluate global operations projects and process enhancements.* Continuous evaluation and support for cost allocation, transparency, problem-solving and execution* Collaborate with the global accounting team to ensure accurate accruals, allocations, and financial reporting.* Contribute to continuous improvement of financial reporting tools, data visualization dashboards, and automation initiatives.**SKILLS & COMPETENCIES*** Demonstrable 10+ years of relevant work experience in finance with global operations or technology leadership experience, ideally within a global environment.* Strong analytical and quantitative skills with proven ability to interpret complex financial data.* Proficiency in Excel and financial modeling; experience with BI tools (e.g., Power BI, Tableau) a plus.* Strategic thinker with the ability to provide forward-looking analysis and recommendations.* Strong leadership and interpersonal skills with the ability to collaborative effectively across functions and influence decision-making at all levels of the organization.* Demonstrated ability to: i) rapidly master new activities coupled with a strong focus on attention to detail, ii) learn new technology/applications, and iii) solve problems in a creative manner* Working knowledge of ERP systems (Workday) and financial reporting platforms (Adaptive).* Excellent written and verbal communication skills with the ability to present insights to senior leadership.* Detail-oriented, organized, and proactive with strong problem-solving capabilities.* Ability to thrive in a dynamic, fast-paced, and globally integrated environment.Not sure you meet 100% of our That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.*As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to* *race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law***.* If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at ************************************.*At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry.We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:USD 120,000 - 225,000This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time) We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. #J-18808-Ljbffr

Hybrid (2 days in office) ARC Group is recruiting an experienced Tax Manager on behalf of a leading Big 4 firm in Cleveland, OH. This hybrid role offers a balance of in-office collaboration and remote flexibility, along with competitive compensation, great benefits, and an annual performance-based bonus. The ideal candidate will have a strong background in corporate tax, be a CPA (or JD with an active license), and possess in-depth knowledge of ASC 740. Key Responsibilities: Lead corporate tax compliance and consulting engagements for clients across various industries. Prepare, review, and analyze complex federal, state, and local tax returns. Provide guidance on ASC 740 accounting, including uncertain tax positions and deferred tax calculations. Partner with clients to identify tax planning opportunities and address compliance matters. Mentor and supervise junior staff members to support professional development. Qualifications: Bachelor's degree in Accounting or related field required. CPA designation required (or JD with active license). Minimum of 4 years of experience in tax compliance and/or consulting. Strong understanding of ASC 740 accounting standards. Excellent analytical, communication, and leadership skills. Industries Served by the Firm: Manufacturing Technology Pharmaceutical Food & Beverage Consulting Engineering Telecommunications Transportation & Distribution Compensation & Benefits: Competitive salary Annual performance-based bonus Comprehensive benefits package

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Branch Pipeline Manager acts as a liaison between internal teams and external clients, overseeing the loan process from start to finish to ensure timely, accurate file progression. This role manages a loan pipeline, partners with loan officers and processors to streamline workflows, and improves the borrower and loan officer experience through clear communication, appropriate loan structuring, and thorough file quality and compliance standards. Job Responsibilities: Manage a pipeline consisting of VA, Conventional, and FHA loans. Provide customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents. Communicate loan program and costs with borrowers (license required for this duty to be performed.) Identify missing documentation and request items that best support approval. Review and audit income, assets, run DU and verify credit documentation within mortgage file to ensure loan stability. Pre‑underwrite items such as paystubs, credit reports, W‑2s, bank statements, and court orders to support approval. Ensure structure of the loan presents the best program based on the borrower's financial circumstances. Review mortgage loan disclosure packages and deliver to borrower, including but not limited to rate disclosure and re-disclosure packages. Input feed for disclosures, present and set up loan to best fit borrower's needs. Collaborate with loan officers and processors to develop and maintain a streamlined loan workflow. Qualifications and Skills: 5+ years of mortgage underwriting and processing experience. Extensive experience with VA loan files, including entitlement verification, residual income calculations, and adherence to VA underwriting requirements. Extensive experience with Encompass LOS. NMLS license preferred; if not licensed, must obtain NMLS license within 90 days of hire. Knowledge of mortgage underwriting guidelines and applicable consumer protection regulations (e.g., RESPA, TILA/TRID). Excellent math and analytics skills. Excellent communication skills. Excellent prioritization and time management skills to meet deadlines. Proficiency in DU, LP, Microsoft Outlook, and Windows. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Salary Range: Annual Salary: $75,000-80,000. This position is bonus plan eligible The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Who We Are: Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employees-to provide the very best experience. We are genuine and hard-working individuals who are not scared to improve and intentionally push beyond what is considered "good enough" Looking to join a growing company that values its people, innovates and expands on its proprietary technology? Apply below! Location: Philadelphia, PA (Hybrid or Remote within Philadelphia area) Who We Need: The Producing Branch Manager is a Sales leader and ensures sales staff adherence to overall company policy, procedures, productivity requirements, expected customer service levels, production metrics, industry guidelines and regulations on a daily basis. The Producing Branch Manager is also responsible for personal production. What You Will Do: * Collaborate in the on-going development of the Retail Business Model, including financial structure, P&L owner compensation plan (if applicable) and hierarchy. * Loan Escalations: Handle site escalations and escalate to Senior Leadership as needed. * Recruit, evaluate and select qualified mortgage Loan Originators and Support Staff for employment. * Ensure loan production staff is trained and prepared in the promotion and sale of loan products and in the application of underwriting criteria and that they adhere to Company loan pricing guidelines and standards. * Provide oversight and approval of branch expenditures, in line with company policies and procedures. * Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. * Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. * Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. * Maintain both personal and branch licenses by participating in required continuing education courses. What You Need: * NMLS License is required. * 3+ years of managing a mortgage origination team in a mid to large sized firm with proven results is required. * 5+ years of sales experience in a high energy, fast paced mortgage lender environment with demonstration of progressive increase in skills and/or responsibilities is required. * Advanced knowledge of mortgage originations; including product, underwriting, investor and compliance guidelines. * Ability to manage multiple deadlines and priorities without sacrificing profitability. * Successful history of building, leading, developing and mentoring sales staff to achieve and exceed production goals and deliver an exceptional client experience. * Excellent interpersonal, verbal and written communication skills. * Ability to motivate team, manage multiple projects, work under pressure. * Proven business acumen: strategic thinker/planner, understanding of product positioning and pricing. * Proficiency in Microsoft Office and Google Drive. What We Offer: * Strength, Stability, and Vision * Great compensation package * Opportunity for career growth * A commitment to be a relevant market leader - we are aiming for the top! * Octane, our engineered proprietary technology that is transforming the mortgage industry * An empowered culture where your ideas are important and your voice matters * Full Benefits, beginning the first day of the month following your start date, including - Medical, Dental, Vision, Life, Disability Insurance, and much more * Generous paid time off package that also includes all major holidays * 401K w/ 50% match - Beginning the 1st of the month following 30 days of employment Cardinal Financial is an Equal Opportunity Employer. We respect and aim to empower individuals and support the diverse cultures, perspectives, skills and experiences within our workforce. California residents click here to review Cardinal's California Employee Privacy Policy & Notice at Collection.

Now Hiring: Producing Branch Managers - Remote | Multiple States Compensation: Customized per platform | W2 with benefits | Overrides + Self-Sourced Comp | Signing bonuses in select roles About the Role: We're representing multiple mortgage platforms nationwide that are seeking Producing Branch Managers ready to scale a team, transition existing volume, or establish a new branch with the right operational and leadership support in place. Whether you're running a $2M/month branch or producing $1M personally with plans to grow, we'll align you with the model that fits - from delegated correspondent lending to broker-direct setups with advanced marketing and technology. Branch Manager Compensation Summary: Branch-Level Comp: Overrides on team production: 25-75 bps Individual production: 100-150 bps for self-sourced volume Broker/Correspondent hybrid model: Up to 275 bps (delegated/non-delegated) Some platforms offer: Immediate stock options (TX-based lender) Quarterly stock bonuses Dedicated LOA for transition onboarding In-house ops and marketing support CRM, tech, and recruiting tools built in No P&L required in many models - override-only setups available Volume Expectations: Branch minimum: $1.5M-$2M+ monthly Individual LO minimum: Typically 1-2 units/month or $400K-$1M+ in volume Ideal Candidates: Proven Producing Branch Manager (or team lead) with active state NMLS Licensed in any of the states where opportunities are open Experience recruiting and leading originators Seeking a growth-forward platform with competitive pricing and flexibility Strong grasp of compliance and a team-focused mindset Interested? Submit your resume to confidentially explore which platforms best align with your goals, compensation expectations, and team needs. We'll only match you to opportunities that make sense for your structure - no spam, no pressure. Thank you for your interest! If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters. Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.

Who We Are: Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employees-to provide the very best experience. We are genuine and hard-working individuals who are not scared to improve and intentionally push beyond what is considered "good enough" Looking to join a growing company that values its people, innovates and expands on its proprietary technology? Apply below! Who We Need: The Producing Branch Manager is a Sales leader and ensures sales staff adherence to overall company policy, procedures, productivity requirements, expected customer service levels, production metrics, industry guidelines and regulations on a daily basis. The Producing Branch Manager is also responsible for personal production. What You Will Do: * Collaborate in the on-going development of the Retail Business Model, including financial structure, P&L owner compensation plan (if applicable) and hierarchy. * Loan Escalations: Handle site escalations and escalate to Senior Leadership as needed. * Recruit, evaluate and select qualified mortgage Loan Originators and Support Staff for employment. * Ensure loan production staff is trained and prepared in the promotion and sale of loan products and in the application of underwriting criteria and that they adhere to Company loan pricing guidelines and standards. * Provide oversight and approval of branch expenditures, in line with company policies and procedures. * Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. * Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. * Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. * Maintain both personal and branch licenses by participating in required continuing education courses. What You Need: * NMLS License is required. * 3+ years of managing a mortgage origination team in a mid to large sized firm with proven results is required. * 5+ years of sales experience in a high energy, fast paced mortgage lender environment with demonstration of progressive increase in skills and/or responsibilities is required. * Advanced knowledge of mortgage originations; including product, underwriting, investor and compliance guidelines. * Ability to manage multiple deadlines and priorities without sacrificing profitability. * Successful history of building, leading, developing and mentoring sales staff to achieve and exceed production goals and deliver an exceptional client experience. * Excellent interpersonal, verbal and written communication skills. * Ability to motivate team, manage multiple projects, work under pressure. * Proven business acumen: strategic thinker/planner, understanding of product positioning and pricing. * Proficiency in Microsoft Office and Google Drive. What We Offer: * Strength, Stability, and Vision * Great compensation package * Opportunity for career growth * A commitment to be a relevant market leader - we are aiming for the top! * Octane, our engineered proprietary technology that is transforming the mortgage industry * An empowered culture where your ideas are important and your voice matters * Full Benefits, beginning the first day of the month following your start date, including - Medical, Dental, Vision, Life, Disability Insurance, and much more * Generous paid time off package that also includes all major holidays * 401K w/ 50% match - Beginning the 1st of the month following 30 days of employment Cardinal Financial is an Equal Opportunity Employer. We respect and aim to empower individuals and support the diverse cultures, perspectives, skills and experiences within our workforce. California residents click here to review Cardinal's California Employee Privacy Policy & Notice at Collection.

Job Description Title: Branch Manager Reports to: Director of Sales and Member Experience Supervises: Assistant Branch Manager, Concierge, Member Services Representative Status: Exempt Objective The Branch Manager is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact sales and leadership position requires the ability to deal effectively with members and associates in person, by telephone and in writing along with the ability to work in a fast-paced and results-driven environment. Duties and Responsibilities Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership Assist members with any service or sales related activities to ensure they enhance the financial lives of the members they serve Lead, motivate, coach, and develop the sales staff Provide consistent and ongoing support to the sales staff Monitor sales activity of the Credit Union and administer sales incentive programs Maintain and improve the quality of the Credit Union's financial products and services Maintain employee time records and report any missed work, cash discrepancies or scheduled days off Ensure that security procedures are followed Develop a working knowledge of the Credit Union's data processing system Oversee the branch facility Develop thorough knowledge of lending and financial services Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA Assist in other areas as directed by Credit Union management Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to criticism from a supervisor Cultivate and foster community and outside business relationships to grow and maintain current book of business. Manage and lead the branch's Select Employee Group (SEG) program by working closely with the companies that consider KEMBA their credit union Required Qualifications Undergraduate degree in Business or Finance or related education and experience Three to five years of managerial experience One to two years in a sales environment Strong organizational skills Professional demeanor Effective communication skills Desired Qualifications Previous experience in a branch management or assistant branch management capacity Teller and account assistance experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: Remote Role! Based in Kansas with Travel Required All About the Role: The District Manager is responsible for driving profitable sales growth with major retail partners by developing strategic plans, managing product mix, and ensuring budget alignment. This role requires strong relationship-building skills, analytical thinking, and the ability to collaborate across internal teams and customer stakeholders to deliver exceptional results. Success depends on clear communication, problem-solving, and a proactive approach to managing sales performance and operational excellence. Key Responsibilities: Develop and execute sales strategies to achieve topline growth and profitability Collaborate with retail partners and internal teams to expand product assortment and support new product introductions (NPI) Analyze trends and performance metrics to create actionable plans that maximize sales and margin Coordinate training initiatives for retail sales teams to strengthen brand advocacy Partner with merchandising and marketing teams to develop promotional plans and improve key customer metrics Monitor open orders and backlogs to ensure timely fulfillment and customer satisfaction Prepare and deliver persuasive presentations and reporting for internal and external stakeholders Minimum Qualifications High school or GED 3 years of experience in sales, account management, or business Strong merchandising and consultative selling skills with a proven ability to close deals in B2B environments Ability to travel within assigned territory Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

Job Description Title: Branch Manager Reports to: Director of Sales and Member Experience Supervises: Assistant Branch Manager, Concierge, Member Services Representative Status: Exempt Objective The Branch Manager is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact sales and leadership position requires the ability to deal effectively with members and associates in person, by telephone and in writing along with the ability to work in a fast-paced and results-driven environment. Duties and Responsibilities Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership Assist members with any service or sales related activities to ensure they enhance the financial lives of the members they serve Lead, motivate, coach, and develop the sales staff Provide consistent and ongoing support to the sales staff Monitor sales activity of the Credit Union and administer sales incentive programs Maintain and improve the quality of the Credit Union's financial products and services Maintain employee time records and report any missed work, cash discrepancies or scheduled days off Ensure that security procedures are followed Develop a working knowledge of the Credit Union's data processing system Oversee the branch facility Develop thorough knowledge of lending and financial services Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA Assist in other areas as directed by Credit Union management Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to criticism from a supervisor Cultivate and foster community and outside business relationships to grow and maintain current book of business. Manage and lead the branch's Select Employee Group (SEG) program by working closely with the companies that consider KEMBA their credit union Required Qualifications Undergraduate degree in Business or Finance or related education and experience Three to five years of managerial experience One to two years in a sales environment Strong organizational skills Professional demeanor Effective communication skills Desired Qualifications Previous experience in a branch management or assistant branch management capacity Teller and account assistance experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB

Title: Branch Manager Reports to: Director of Sales and Member Experience Supervises: Assistant Branch Manager, Concierge, Member Services Representative Status: Exempt Objective The Branch Manager is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact sales and leadership position requires the ability to deal effectively with members and associates in person, by telephone and in writing along with the ability to work in a fast-paced and results-driven environment. Duties and Responsibilities Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership Assist members with any service or sales related activities to ensure they enhance the financial lives of the members they serve Lead, motivate, coach, and develop the sales staff Provide consistent and ongoing support to the sales staff Monitor sales activity of the Credit Union and administer sales incentive programs Maintain and improve the quality of the Credit Union s financial products and services Maintain employee time records and report any missed work, cash discrepancies or scheduled days off Ensure that security procedures are followed Develop a working knowledge of the Credit Union s data processing system Oversee the branch facility Develop thorough knowledge of lending and financial services Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA Assist in other areas as directed by Credit Union management Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to criticism from a supervisor Cultivate and foster community and outside business relationships to grow and maintain current book of business. Manage and lead the branch s Select Employee Group (SEG) program by working closely with the companies that consider KEMBA their credit union Required Qualifications Undergraduate degree in Business or Finance or related education and experience Three to five years of managerial experience One to two years in a sales environment Strong organizational skills Professional demeanor Effective communication skills Desired Qualifications Previous experience in a branch management or assistant branch management capacity Teller and account assistance experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB

Job Description Title: Branch Manager Reports to: Director of Sales and Member Experience Supervises: Assistant Branch Manager, Concierge, Member Services Representative Status: Exempt Objective The Branch Manager is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact sales and leadership position requires the ability to deal effectively with members and associates in person, by telephone and in writing along with the ability to work in a fast-paced and results-driven environment. Duties and Responsibilities Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership Assist members with any service or sales related activities to ensure they enhance the financial lives of the members they serve Lead, motivate, coach, and develop the sales staff Provide consistent and ongoing support to the sales staff Monitor sales activity of the Credit Union and administer sales incentive programs Maintain and improve the quality of the Credit Union's financial products and services Maintain employee time records and report any missed work, cash discrepancies or scheduled days off Ensure that security procedures are followed Develop a working knowledge of the Credit Union's data processing system Oversee the branch facility Develop thorough knowledge of lending and financial services Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA Assist in other areas as directed by Credit Union management Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to criticism from a supervisor Cultivate and foster community and outside business relationships to grow and maintain current book of business. Manage and lead the branch's Select Employee Group (SEG) program by working closely with the companies that consider KEMBA their credit union Required Qualifications Undergraduate degree in Business or Finance or related education and experience Three to five years of managerial experience One to two years in a sales environment Strong organizational skills Professional demeanor Effective communication skills Desired Qualifications Previous experience in a branch management or assistant branch management capacity Teller and account assistance experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. The Branch Manager is a leadership position requiring a positive attitude, an ability to mentor, coach, and train both new and existing employees. Oversees the branch customer relationships and the operational functions to keep facilities and processes always running smoothly. A primary function is managing, leading, and evaluating staff to ensure they achieve their highest level of customer service as well as personal development goals. The Branch Manager is responsible for acquiring and maintaining customer relationships as well as exceeding customer expectations. This position will manage the full spectrum of banking services provided by Richwood Bank, from handling consumer products in branch to referring all ancillary services. Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! Essential Functions Manage bank branch staff employees Keep track of employee schedules and attendance Supervise daily banking activities Inform staff of any information received from Corporate Communicate expectations clearly Delegate tasks as needed Greet customers Facilitate all transactions for customers across all financial account types and requests Open accounts and teach customers how to gain the most potential from them Assist new customers in transferring all funds over seamlessly through our switch program Maintain an accurate balance of cash drawers daily Demonstrate knowledge of all accounts, products and services offered Support customers with all account and service needs Be willing to help customers with additional benefits such as notary, faxing and check orders Stay current on rates for CDs, savings IRAs and interest bearing checking Listen to customer needs and recommend the best solutions to help them succeed Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations Scan proof - scanning all transactions daily into the computer Demonstrate drive thru knowledge - speaker, transaction drawers/tube Provide coverage for additional branches on an as needed basis Implement Business Development strategies Provide sales leadership and guidance to the team Conduct quarterly incentive reviews with staff Lead monthly Professional Development conversations with Staff Open and Close the branch while adhering to all bank security procedures Follow up on customer grievances Responsible for continued training and education of staff Skills and Abilities Leadership Ability to motivate others Ability to multi-task when needed Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast paced environment Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required, college preferred Five years customer service experience required, Three years banking experience preferred Supervisory experience required Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Branch Manager role leads one or more Ameriprise owned branch offices. They are responsible for understanding the local market and executing a business plan to grow the branch profitably. Key responsibilities include growth of existing advisor practices through business plan coaching on key revenue drivers, bringing new talent to the organization through successful recruiting and acquiring of external practices, leading with integrity, and developing a strong culture to optimize relationships and resources within the office. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and create a positive impact, we invite you to take your career to the next level by applying to join our team today! Key Responsibilities Implement national recruiting strategy. Recruit high quality experienced advisors to your branch. Actively generate leads into local area pipeline and manage the end-to-end candidate experience. Develop branch's unique value proposition and articulate to candidates. Execute on onboarding and ramp-up plans that drives growth. Drive profitable organic growth of the branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience. Inspect results regularly and provide systematic coaching to advisors in the branch on ongoing business planning, client acquisition, advice, investment solutions, external practice acquisition, and more. Lead the branch with integrity. Perform front-line supervision to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance. Anticipates, manages, and resolves risk items to ensure the interests of the client. Develop strong local office culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development. Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and giving back to the communities in which we live and work. Maintain or build personal wealth management practice serving clients through the Ameriprise Client Experience. Lead from the front and be a role model for others in how you serve your clients and run your practice. Required Qualifications: Bachelors degree or equivalent 3 - 5 years of relevant work experience Obtain and maintain appropriate registrations to provide oversight on broker/dealer operations and develop advisor training Active FINRA Series 7 or ability to obtain within 150 days Active FINRA Series 24, or 9/10 or ability to obtain within 90 days Active State Securities Agent Registration (S63 or S66) or ability to obtain within 150 days Active State IAR registration (S65 or S66) or ability to obtain within 150 days Active Life and Accident/Health insurance license or ability to obtain within 150 days Proven success driving business growth Proven leadership skills and ability to drive and motivate an organization to achieve results Demonstrated sales success with proven ability to acquire clients and close business Self driven and achievement oriented Ability to execute a playbook to drive results Strong presentation skills P&L expense management and ability to analyze data and reports to determine business opportunities. Knowledgeable and able to develop networks within the community Excellent compliance record Preferred Qualifications: Masters degree and/or relevant industry designations preferred (e.g. CFP) About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $43,900 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Sales Line of Business AAG Ameriprise Advisor Group

Join Our Team as a Branch Manager at Middlefield Bank! Are you a dynamic leader with a passion for building relationships and advancing our customers' financial aspirations? Middlefield Bank is looking for an enthusiastic and results-driven Branch Manager to oversee the day-to-day operations of our branch and lead a team of dedicated professionals. This is an exciting opportunity for someone who is committed to delivering exceptional service to both customers and staff and supporting the community of Sunbury. What You'll Do: Lead & Inspire: Manage and develop a team of branch staff through coaching, training, and performance feedback, ensuring they are motivated and aligned with the branch's goals. Drive Growth: Build and expand the branch's business by actively engaging in the local community, participating in social events, and making business development calls to foster new relationships and opportunities. Foster Relationships: Cultivate positive relationships with both internal teams and external customers, ensuring that the bank remains a trusted partner in the community. Achieve Results: Take charge of the branch's growth by actively processing loan applications, making referrals, and pursuing leads to enable customers and prospects to achieve their financial aspirations. What We're Looking For: Leadership Experience: A proven track record in management, with at least 5 years of management experience in retail financial services, including sales, mortgage lending, and team leadership. Sales Savvy: Strong business acumen with a knack for building relationships, influencing others, and driving sales results. Community Engagement: A genuine interest in getting involved in the community and making a meaningful impact. Strong Communication: Excellent verbal and written communication skills, along with proficiency in bank information systems and software. Educational Background: A high school diploma is required, with some college education preferred. This role also requires an NMLS license. Why Middlefield Bank? Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio. At Middlefield Bank, we believe in investing in our employees and providing the tools and support needed to thrive. As a Branch Manager, you'll have the opportunity to grow both professionally and personally, while contributing to the success of your team and the community we serve. If you are seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team! Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks. The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.

Join Our Team as a Branch Manager at Middlefield Bank! Are you a dynamic leader with a passion for building relationships and advancing our customers' financial aspirations? Middlefield Bank is looking for an enthusiastic and results-driven Branch Manager to oversee the day-to-day operations of our branch and lead a team of dedicated professionals. This is an exciting opportunity for someone who is committed to delivering exceptional service to both customers and staff and supporting the community of Sunbury. What You'll Do: Lead & Inspire : Manage and develop a team of branch staff through coaching, training, and performance feedback, ensuring they are motivated and aligned with the branch's goals. Drive Growth : Build and expand the branch's business by actively engaging in the local community, participating in social events, and making business development calls to foster new relationships and opportunities. Foster Relationships: Cultivate positive relationships with both internal teams and external customers, ensuring that the bank remains a trusted partner in the community. Achieve Results : Take charge of the branch's growth by actively processing loan applications, making referrals, and pursuing leads to enable customers and prospects to achieve their financial aspirations. What We're Looking For: Leadership Experience : A proven track record in management, with at least 5 years of management experience in retail financial services, including sales, mortgage lending, and team leadership. Sales Savvy: Strong business acumen with a knack for building relationships, influencing others, and driving sales results. Community Engagement : A genuine interest in getting involved in the community and making a meaningful impact. Strong Communication: Excellent verbal and written communication skills, along with proficiency in bank information systems and software. Educational Background : A high school diploma is required, with some college education preferred. This role also requires an NMLS license. Why Middlefield Bank? Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio. At Middlefield Bank, we believe in investing in our employees and providing the tools and support needed to thrive. As a Branch Manager, you'll have the opportunity to grow both professionally and personally, while contributing to the success of your team and the community we serve. If you are seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team! Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks. The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.

Join Our Team as a Branch Manager at Middlefield Bank! Are you a dynamic leader with a passion for building relationships and advancing our customers' financial aspirations? Middlefield Bank is looking for an enthusiastic and results-driven Branch Manager to oversee the day-to-day operations of our branch and lead a team of dedicated professionals. This is an exciting opportunity for someone who is committed to delivering exceptional service to both customers and staff and supporting the community of Sunbury. What You'll Do: Lead & Inspire: Manage and develop a team of branch staff through coaching, training, and performance feedback, ensuring they are motivated and aligned with the branch's goals. Drive Growth: Build and expand the branch's business by actively engaging in the local community, participating in social events, and making business development calls to foster new relationships and opportunities. Foster Relationships: Cultivate positive relationships with both internal teams and external customers, ensuring that the bank remains a trusted partner in the community. Achieve Results: Take charge of the branch's growth by actively processing loan applications, making referrals, and pursuing leads to enable customers and prospects to achieve their financial aspirations. What We're Looking For: Leadership Experience: A proven track record in management, with at least 5 years of management experience in retail financial services, including sales, mortgage lending, and team leadership. Sales Savvy: Strong business acumen with a knack for building relationships, influencing others, and driving sales results. Community Engagement: A genuine interest in getting involved in the community and making a meaningful impact. Strong Communication: Excellent verbal and written communication skills, along with proficiency in bank information systems and software. Educational Background: A high school diploma is required, with some college education preferred. This role also requires an NMLS license. Why Middlefield Bank? Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio. At Middlefield Bank, we believe in investing in our employees and providing the tools and support needed to thrive. As a Branch Manager, you'll have the opportunity to grow both professionally and personally, while contributing to the success of your team and the community we serve. If you are seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team! Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks. The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.

To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff. Three years' experience in grade level 76 (or higher) or applicable external experience Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience Experience in leading and managing in diverse and complex operational environments Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts Advanced knowledge of functions relating to cash and ATM operations Working knowledge of financial institution and lending practices, principles and regulations Working knowledge of retail banking industry best practices Experience in member/customer service operations Experience in responding to requests regarding complex financial information/data Experience in supervising and leading employees Experience in training and developing staff Exposure to developing/maintaining community and command relations Ability to manage multiple priorities independently and/or in a team environment Effective skill analyzing statistics and reports to determine business performance and trends Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions Effective skill interacting with staff, management, vendors and members diplomatically and tactfully Effective verbal and written communication skills Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience Working knowledge of Navy Federal products, services, programs, policies and procedures Hours: Available Monday - Saturday: hours based on business needs. Location: 4326 North Dixie Highway, Elizabethtown, Kentucky 42701 • Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits Manage staff to ensure vault opening, closing and balancing procedures are completed Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events Oversee recruiting/selection, on-boarding and initial training of team members Administer budget, purchasing, tracking and records retention for business expenses Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services Promote member service excellence and lead team to deliver quality service Liaise with other branches to support business growth and continuity of regional operations Analyze reports and conduct trend analysis to optimize business performance Analyze and solve problems without clear precedent Ensure compliance with all security, safety and emergency preparedness procedures Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc. Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations Perform supervisory/managerial responsibilities: Manage daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ensure efficiency of operations Perform other duties as assigned

To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff. * Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts * Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits * Manage staff to ensure vault opening, closing and balancing procedures are completed * Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies * Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events * Oversee recruiting/selection, on-boarding and initial training of team members * Administer budget, purchasing, tracking and records retention for business expenses * Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services * Promote member service excellence and lead team to deliver quality service * Liaise with other branches to support business growth and continuity of regional operations * Analyze reports and conduct trend analysis to optimize business performance * Analyze and solve problems without clear precedent * Ensure compliance with all security, safety and emergency preparedness procedures * Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc. * Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines * Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations * Perform supervisory/managerial responsibilities: * Manage daily activities * Ensure adequate/skilled staffing; select employees * Establish performance goals and priorities * Prepare, conduct and review performance appraisals * Develop, mentor, and counsel staff * Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) * Ensure section/branch goals and objectives align with division/department strategy * Ensure efficiency of operations * Perform other duties as assigned * Three years' experience in grade level 76 (or higher) or applicable external experience * Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience * Experience in leading and managing in diverse and complex operational environments * Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts * Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts * Advanced knowledge of functions relating to cash and ATM operations * Working knowledge of financial institution and lending practices, principles and regulations * Working knowledge of retail banking industry best practices * Experience in member/customer service operations * Experience in responding to requests regarding complex financial information/data * Experience in supervising and leading employees * Experience in training and developing staff * Exposure to developing/maintaining community and command relations * Ability to manage multiple priorities independently and/or in a team environment * Effective skill analyzing statistics and reports to determine business performance and trends * Effective organizational, planning and time management skills * Effective skill exercising initiative and using good judgment to make sound decisions * Effective skill interacting with staff, management, vendors and members diplomatically and tactfully * Effective verbal and written communication skills * Effective word processing and spreadsheet software skills Desired Qualifications * Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience * Working knowledge of Navy Federal products, services, programs, policies and procedures Hours: Available Monday - Saturday: hours based on business needs. Location: 4326 North Dixie Highway, Elizabethtown, Kentucky 42701 • Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

Description: An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a player and a coach in achieving branch goals by assessing customer's needs, building relationships, and solving problems. The ABM demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. Key Accountabilities, Responsibilities and Expectations: Working daily with the branch team to create an exceptional customer experience by building relationships, assessing needs, recommending products and referring customers to our partners in order to grow the bank. Support and coach branch employees to enhance performance and career development. Leading the team through the sales process, change management and embracing new ideas to focus on growing the branch and the organization. Open personal, business, and loan account including additional products and services. Develop an expansive knowledge of products and services to fulfill customer needs. Achieve monthly, quarterly and yearly customer satisfaction metrics both individually and as a team. Exhibit a working knowledge of all aspects of the consumer lending process in daily and weekly activities; building customer trust and managing relationships through the life of the loan. Daily oversight to ensure operational tasks are followed and completed, adhering to bank policies, procedures, and regulations. Open personal, business, and loan account including additional products and services. Meet the required annual branch deposit and consumer loan goals as established. Conduct interviewing and hiring process in conjunction with Branch Manager and Regional Manager. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. All other duties as assigned and any activities that support the key accountabilities. Requirements: Qualifications, Knowledge and Skills: Demonstrate the ability to lead, coach, motivate and develop staff. 2-3years' experience in retail or in branch banking environment. Drive an exceptional customer experience. Supervise and coach the team to achieve sales excellence, ensure the delivery of World Class customer service. Associate's or Bachelor's Degree preferred. High School diploma or equivalent required. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving files of up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.