Requirements Manager jobs at Civista Bank - 60 jobs

Responsible for leading a team of 10-15 nationally licensed advisors that serve clients in all 50 states through phone, screen share, and video. Manages performance and sales results to ensure goals are reached across all levels - the business, the team, and advisors. Responsible for driving team revenue of $1.5M+ annually. Collaborates with broader sales leadership team to ensure delivery of a consistent approach to client experience and core expectations. DUTIES & RESPONSIBILITIES: Responsible for team revenue of $1.5M+ Accountable for the retention and engagement of a combined 800k clients. Lead and delivers team-based and individual coaching regularly, on daily and weekly basis, to cultivate strong consultative sales skills, deliver advice-based recommendations, and foster professional development and career growth. Responsible for conducting interviews and making talent selections based on attrition and future growth requirements. Provides onboarding and training that ensures strong speed to productivity and skill set development. Collaborates with the internal centers of excellence to ensure team members receive the training and resources necessary for succeed, all while building self-sufficiency. Build and foster a culture centered around the organization's culture, mission, vision and values. Willingness and ability to lead from the front - i.e., demonstrating knowledge and skills through case work and occasionally joining client calls to support your team. Partner with sales director to conduct quarterly business planning and manage performance expectations. Responsible for contributing to information needed, decision making, and to operating in line with budgetary decisions. QUALIFICATIONS & SKILLS: Required: College degree in business, management, related business field, or equivalent experience. Prior experience as a financial advisor. Possession of a FINRA Series 7, 63/65 or 66 and Life/Health Insurance licenses is highly desired. and must be obtained within 120 days of hire/transfer. 5+ years' experience of leading a team of 8 or more direct reports is highly desired. Must be eligible to be Securities and Insurance licensed in all 50 states and the District of Columbia Previous experience in financial planning, investment products, and insurance products. Prior training and experience with consultative, needs-based sales models (Integrity Selling or similar) Experience leading change in a fast-paced, high-growth environment. Prior experience working in a team setting to achieve results. Belief in organization's core values and mission. Driven and results oriented. Client-centric. Great communication skills. Outgoing, positive, and energetic. Empathetic. Strong organization skills. Preferred: Advanced Designation (CFP or ChFC, or CLU) is desired. Salesforce experience Money Guide Pro (or other planning tool) experience Experience working in virtual sales Pay Transparency Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $94,389.00 - $127,703.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to **************************** or call ************ and request Human Resources.

GIS Field Services was formed in 1998 and is based in Dallas, TX. GIS provides mortgage field services across five full states: Arkansas, Alabama, Louisiana, Tennessee and Texas. We provide the following types of inspections: Exterior Occupancy Verification, Interior Vacant Walk Through, Insurance Loss Draft, Disaster, Bankruptcy and Sale Date. Industry Mortgage Field Services Industry Experience • Experienced with National providers like MCS, Cyprexx, Service Link, etc. • Operational knowledge in the Mortgage Field services industry • College Degree preferred • Microsoft Excel - need to be very comfortable working with excel (i.e. create pivot tales) • InspectorADE - Extensive back-office InspectorADE knowledge required. Here is a list of the daily task, duties and responsibilities that the Inspection Manager will be responsible for. Daily Inspector Updates • Manage and coordinate the inspector network with the intent to identify those inspectors that are not completing work and what might be causing the delay • Send daily late work request messages out to inspectors who have late work in their queue • Maintain the company inspector dashboard with updates from the field • Work with inspectors directly to answer their questions (address location, form questions, inspection requirements, etc.) • Take inspector phone calls and provide needed information when requested • Assure orders are being completed and managed through InspectorADE • Communicate with Senior Management on a daily basis to relay inspector updates Past Due Inspection • Using InspectorADE to identify extremely aged inspections • Follow up with inspectors via phone and messaging to determine the delay reason, estimated completion date and overall situation. • Take ownership over extremely aged orders to make sure the inspector is completing them. Inspection Management • Reassign work between inspectors depending on who is working and who is not working • Coordinate pay and expectations for out of territory fill in work Follow-Up Needed • Coordinate with inspectors to make sure follow up corrections are getting done • Answer client estimated completed date emails related to follow-up needed inspections • Answer clarification questions for client and inspectors related to follow ups New Hire management • Track New Hires during first 30 days to make sure that they have clicked download, completed first day of inspections, and check in on them via phone call. • If someone isn't getting their work done, you can have the Director of Recruiting track them down for a status update Unassigned Queue • Manage Unassigned Queue to assign orders to nearby inspectors • Coordinate pricing and coverage • Communicate holes to VP of Operations so they can work on long term solutions. Client Communication • Work with clients to provide daily status updates on late inspections. Other • Senior Management might on occasion have additional tasks that he needs the Company assistance with • Pick up additional duties when Senior Management is out of the office Workday • 8 hours per day (Monday through Friday) • 9:00 am - 5:00 pm • This job is a remote job Benefits • 15 days PTO • 401K matching • Health Insurance

Vast Bank is looking to hire a Complaints Manager! Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: Comprehensive benefits package & 401(k) match Professional development- opportunities for advancement! Tuition assistance Transit reimbursement Paid time off & more! Qualifications Summary Of Role The Complaints Manager oversees the Bank's Complaints Management Program, ensuring timely, fair, and compliant resolution of customer complaints in line with regulatory requirements and internal policies. The role includes analyzing trends, identifying root causes, and implementing process improvements to enhance customer satisfaction and reduce risk, while serving as a liaison between customers, internal teams, and regulatory bodies. Major Duties and Responsibilities Maintains effective working knowledge of applicable federal and state laws, regulations, and regulatory guidance. Perform intake, investigation, and resolution of identified complaints; draft clear and accurate responses to complainants while collaborating with corporate functions, business partners, and senior management as appropriate. Executes assigned tasks to support the Complaints Management Program and creates documentation to evidence compliance. Compile, organize, and format documentation to support internal monitoring efforts, external reviews, and third-party audits (e.g., OCC, VISA). Ensure all requested information is accurate, complete, and delivered within required timelines to demonstrate compliance and performance of products, services, and customer experience. Collaborates with teammates and staff to communicate potential risks, concerns or other observations. Prepares accurate content for meetings with business partners throughout the complaints management lifecycle. Partner with senior Compliance staff to recommend process and system improvements that minimize compliance risk and enhance efficiency. Maintains professional and technical knowledge by researching regulatory changes, reading professional publications, attending educational workshops, establishing personal networks, and participating in professional societies. Assesses effectiveness of the implementation and execution of compliance controls. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performance and/or assistance with all other duties and projects as assigned. Knowledge & Skills Experience Minimum 5+ years in banking, compliance, risk management, or customer service operations, with at least 2-3 years in a supervisory or complaints-handling role. Education/Certifications/Licenses Bachelor's Degree or equivalent work experience. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective in the position. In-depth research, dialogues, conversations and explanations with internal stakeholders is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on significant risk and compliance related topics. Role Important Behavioral Skills Maintains positive relationships at all levels by contributing to a respectful, courteous, and professional work environment; demonstrates emotional control and adaptability to promote cooperation among various departments and business partners. Strong analytical and conceptual thinking skills, with the ability to propose solutions decisions using data. Has knowledge of existing and emerging bank regulations, audit processes, and compliance reporting. And proactively researches and comprehends current and emerging regulations to ensure program compliance. Works effectively both independently and collaboratively across functions to meet objectives. Quickly adjusts to changing environments, processes, and technologies, comfortable with remote work and digital tools. Strong organizational skills. ADA Requirements Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. EEO Statement It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual's race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.

Role Summary/Purpose: Synchrony is continuing to build a world class Performance Media and Creative Organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. Within this organization, our Paid Media Team is focused on achieving growth by making data-driven decisions to create meaningful interactions with existing and potential customers. We are seeking an AVP, Programmatic Manager to lead efforts in driving successful digital campaigns, supporting business partners across the Synchrony enterprise. This role will be responsible for executing and optimizing efficient paid campaigns within the Real-Time Bidding (RTB) landscape. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Responsible for programmatic display and video campaign planning, development, execution, optimization and forecasting across the enterprise Work directly with strategy and business teams on campaign planning, providing strategic tactical recommendations based on proven performance informed by current campaigns Collaborate with other channel leads (SEM, social, SEO, etc.) on cross channel integration and a holistic advertising strategy Present programmatic capability, case studies and learnings to client teams and internally within Performance Marketing Oversee campaign optimizations, brand safety, reporting and budget management for campaign success Identify opportunity for automation and consolidation, leveraging internal/external tools a building on team efficiencies Manage external partner relationships and always be on the lookout for new programmatic opportunities and testing Collaborate with analytics, media ops, strategy and other cross channel teams on measurement, tagging, and reporting Provide training and support to Programmatic Analysts to promote growth and success Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree and 3+ years of hands-on experience managing programmatic campaigns - actively working within buying tools at an agency or brand; or in lieu of Bachelor's degree, a high school diploma/GED and 6+ years marketing experience including 3+ years of hands-on experience managing programmatic campaigns - actively working within buying tools at an agency or brand Must have executed campaigns within the Google Marketing Platform (CM, DV360, GA360, Google Ads) and 2 or more DSPs, including TheTradeDesk, Yahoo, or Amazon 3+ years agency experience; including developing and executing plans in a fast-paced environment and consistently meeting deadlines 1+ years of experience in training and supporting junior team members 2+ years experience negotiating media placements and added value with publishers & partners Desired Characteristics: Experience working on both B2C and B2B campaigns; working in financial category a plus Experience with Prisma or similar digital advertising management platform Advanced knowledge in display advertising and the media landscape, specifically around real-time bidding, ad networks, DSP platforms, native media, video and associated technologies Solid understanding of the technical build of a programmatic campaign (bidding structure, tagging, trafficking, deal creation, audience management etc.) Excellent team building and collaborative skills; flexibility to pivot with strategy, regulatory and market evolution alongside cross channel teams to create holistic advertiser solutions Subject Matter Expert around programmatic advertising, understands and can advance the company into the future around personalization, DCO, and digital analytics Creative and resourceful; proven ability to problem solve and look for new ideas Detail oriented and organized with the ability to juggle competing demands and effectively prioritize tasks Advanced skills in Excel and PPT are essential as well as strong business writing skills Comfortable presenting to senior client team stakeholders Strong aptitude for numerical detail and analytical thinking Grade/Level: 10 Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

This position is primarily responsible for executing order management and purchasing requirements needed to meet the demands of Red River's customers. This position understands the full requirements by customer and orchestrate accurate order placement, review, logistics, and tracking to ensure smooth delivery of all goods and services. The position requires interface between sales, operations, and finance. This position provides a vital final link in the chain needed to deliver on Red River's promise to its customers. In this position, you are also expected to drive continuous improvement within the department and with the partners (internal and external) that we work with. Primary Position Tasks: Fulfill all post-sale administrative functions for Red River customers and vendor purchase orders to include contract review, sales order creation, purchase order creation and placement, tracking orders until complete, and notifying Finance when orders can be invoiced Timely processing of RMAs with customers and vendors ensuring excellent communication with all applicable parties Detailed communication with Sales teams and Sales Operations on the status of open orders Work closely with Finance to help ensure seamless accounts receivable and accounts payable activity Build and maintain strong relationships with all our vendors and look for opportunities to improve our processes with key vendors Partner with internal warehouse & logistics teams to manage shipment to customers & disposition aged inventory Look for opportunities to leverage and maximize Red River's buying power Ensure maintenance of internal documentation to adhere to company and governmental policies Adhere to ISO 9001, and specifically, Supply Chain Manual, and Supply Chain Risk Management procedures Seek out and drive opportunities to improve supply chain processes and/or make them more efficient Assist in Red River asset procurement Assist in maintaining internal documentation to adhere to company and governmental policies Build and maintain strong relationships with all our vendors Other business duties as assigned Minimum Education/Certification/Experience Requirements: Experience with Microsoft Office Suite, particularly with Excel 2 Year degree or relevant experience 2+ years in an order management role, project management, buyer/procurement, or similar function Experience working with Finance A/P and A/R departments. Understanding of ERP and CRM business systems, or similar Preferred Education/Certification/Experience: 4 Year degree preferred or relevant experience 5+ years in an order management role, project management, buyer, or similar function Experience troubleshooting and solving business process problems Experience working in a commercial and federal business Knowledge, Skills and Abilities: Detail oriented - Ability to maintain 100% accuracy on large, complex tasks Self-motivated with the ability to proactively assist their team(s) Strong interpersonal skills with ability to work well on a team Ability to multi-task and maintain accuracy under a heavy workload Excellent written and verbal communication skills Strong organizational skills Ability to work in a remote office environment Collaborate with multiple internal & external teams to meet corporate goals & initiatives Problem solver with a customer-service oriented approach A willingness to think outside the box to resolve complications and facilitate best practices within the department/company Essential Elements (Mental; Physical; Equipment used): This position is an office/remote office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment. Special Requirements: Some travel may be required. Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). EOE M/F/DISABLED/Vet Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River. Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

Stambaugh Ness (SN) is a professional services firm serving clients nationally with a singular focus on architecture, engineering, and related industries. With Stambaugh Ness, clients have access to a wide array of services - including advisory, technology, and accounting and tax - that enable them to meet compliance requirements, avoid risk, thrive, and grow. As a Valuation Manager within our Valuation Services team, you will oversee valuation engagements from initial scoping through final report delivery. Reporting to the Valuation Director, you will collaborate closely with internal teams to develop financial models, deliver high-quality analyses, and provide clear, well-supported valuation conclusions to our clients. This role needs a combination of valuation expertise, leadership, mentoring skills, and business acumen to deliver value to our clients and contribute to the continued growth and success of our valuation practice. This is a remote position that can work from anywhere within the United States. We are committed to finding the right person for this role. We will be accepting applications on an ongoing basis until they are identified. If you believe you have the skills, passion, and experience to excel in this position, please feel free to submit your application at any time. What you'll do at SN: Lead valuation engagements from kickoff through final delivery, ensuring accuracy, efficiency, and client satisfaction Perform valuation modeling and analysis and prepare comprehensive, client-ready reports Engage directly with company executives to establish valuation perspectives and address questions or concerns Collaborate with cross-functional teams to ensure timely, high-quality project execution Evaluate and provide feedback on valuation methodologies currently used by clients Develop and refine valuation models using approaches such as DCF, market comparables, and precedent transactions Prepare industry-specific, sophisticated, yet accessible valuation reports Present valuation findings via Teams and other forums, responding thoughtfully to client inquiries Manage multiple projects simultaneously, demonstrating strong organization and project management skills Coordinate scheduling and delivery timelines with internal team members to meet deadlines and expectations What you may have done before: Delivered valuation services related to ESOP, financial reporting, tax planning, or ownership transitions Worked closely with executive leadership and external stakeholders on complex financial matters Worked on valuations at CPA, consulting or valuation firm What it takes to be a Valuation Manager: ABV (Accredited in Business Valuation) or CVA (Certified Valuation Analyst) certification CPA preferred 5+ years of experience providing valuation services, including M&A, financial reporting, tax assessments, and ownership transitions Strong analytical and financial modeling skills, including experience with DCF, market comparable, and precedent transaction analyses Knowledge of industry-specific valuation factors such as market dynamics, regulatory considerations, and competitive environments Experience in the Architecture, Engineering, and Construction (AEC) industry is preferred Ability to adapt to new valuation standards, regulatory changes, and industry trends The hiring process: Stage 1: Preliminary Screening Call with a member of our recruitment team Stage 2: Hiring Manager Interview with the Valuation Director Stage 3: Behavioral Interview with a member of our HR team Stage 4: Offer What's in it for you: Health & Wellness Your Way: Choose from three medical plans designed to fit different needs and budgets. Wellness Support: Access to Teladoc's zero-cost telehealth services and Husk Wellness for exclusive discounts on gym memberships, nutrition guidance, and mental health support Time Off, When You Need It: Recharge with our flexible PTO policy and enjoy 10 paid holidays Flexible Spending Options: Maximize your health and dependent care through employer-backed HSAs and FSAs Peace of Mind: Your well-being is covered with employer-paid life, AD&D, and comprehensive short- and long-term disability More Ways to Thrive: Tap into our Employee Assistance Program for support, plus access to InsurChoice for personal insurance options. Salary: The salary range for this position is an estimate of $125,000 - $145,000. A final compensation offer within this range will be based on factors including an individual's skill sets, experience, knowledge, licensure and certifications, and geography. About SN At SN, we're a powerhouse of passionate, talented professionals making a real impact, together. We believe that innovation thrives in an environment of engaged minds, even when fully remote. Here, you'll be challenged, inspired, and supported by a team that embraces change and envisions the future. Fast-paced and fast-growing, we have created a close-knit team that genuinely enjoys working together. Our virtual environment isn't just where we work, it's where we connect, collaborate, and grow. There's a unique energy that comes from working alongside the best talent from across the country. SN believes in an inclusive workplace and is committed to building a team from a variety of backgrounds. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive the other benefits and privileges of employment. Underrepresented candidates and candidates from nontraditional backgrounds are strongly encouraged to apply. If all of this sounds amazing, just wait! We don't keep this incredible team all to ourselves. At SN, we serve clients in all 50 states with unparallelled AEC industry expertise and a diverse menu of services, including compliance, government contract services, strategic tax solutions, technology, and cyber risk advisory, data solutions, Deltek ERP software, strategic growth advisory, workforce and talent solutions, outsourced accounting, ownership transition, and mergers and acquisitions. Ready to redefine what your career can look like, from anywhere? We'd love to meet you.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role We're seeking an experienced Total Rewards Manager to lead Human Interest's compensation and benefits programs. This role will be critical in ensuring our total rewards strategy attracts, retains, and motivates top talent as we scale. Reporting to the Head of People, you'll be responsible for building and maintaining our compensation framework, managing our benefits programs, and providing strategic insights to leadership on all total rewards matters. What you get to do every day Compensation Strategy & Management Implement and maintain a scalable job architecture and leveling framework that supports our growing organization across multiple locations, for remote and in office roles Lead comprehensive market benchmarking initiatives for base salary, variable compensation, and equity across all roles and geographies Partner with People Business Partners, Talent Acquisition and business leaders to provide compensation guidance on offers, promotions, and adjustments Conduct regular compensation analysis and produce detailed reports, including pay equity analyses, competitive positioning, and budget planning Develop and refine compensation philosophy, policies, and guidelines that align with company values and market trends Manage compensation review cycles, including merit increases, promotion cycles, and equity programs Stay current on compensation trends, regulatory changes, and best practices across our operating geographies Benefits Management Oversee day-to-day administration of benefits programs including health, dental, vision, 401(k), life insurance, disability, and other employee benefits Manage relationships with benefits brokers, vendors, and carriers to ensure excellent service delivery and cost effectiveness Lead annual benefits renewal process, including vendor negotiations and plan design recommendations Ensure compliance with all federal, state, and local benefits regulations (ERISA, ACA, COBRA, etc.) Evaluate and recommend new benefits offerings based on employee needs and market trends Communication & Employee Experience Create clear, engaging communications about total rewards programs to ensure employees understand and appreciate their compensation and benefits Serve as a subject matter expert and point of escalation for complex compensation and benefits questions Partner with Finance on total rewards budgeting and forecasting What you bring to the role 5-7+ years of progressive compensation experience, with at least 3 years in a role with primary responsibility for compensation programs (within a start-up environment preferred) Proven track record of building and implementing job architecture frameworks from the ground up and significantly enhancing existing structures Expert-level proficiency in compensation benchmarking using multiple data sources (Radford, Pave or similar) Experience with Workday HRIS (Compensation module) Demonstrated experience creating multi-geography compensation strategies, including understanding of location-based pay differentials Strong analytical skills with advanced Excel/Google Sheets proficiency 3+ years of benefits administration experience, including vendor and broker management Deep understanding of equity compensation (stock options, RSUs) in private company environments Knowledge of compensation and benefits compliance requirements Exceptional communication skills with ability to translate complex compensation concepts for various audiences AI/Technology Forward: Demonstrated interest and experience in leveraging technology, specifically AI, to solve business problems and drive efficiency. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $145,000 - $160,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We're a great place to work (but don't take our word for it) Here's a list of our awards and accolades: Certified as a Great Place To Work (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America's Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at ************************* Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: *************************************

Manager Remote Hands Your role The Manager Remote Hands will assist all Digital Realty customers by providing "best in class" technical support. The Manager Remote Hands will oversee all tasks and personnel of the Remote Hands team in the Data Center and serve as an immediate point of contact for all Remote Hands tasks assigned to the site. The Manager Remote Hands will oversee and support all Digital Realty customer demands which may include racking and stacking of equipment, cabling, cross connects, etc. Internally, the Manager Remote Hands may work with the Deployment and Implementation teams, the Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Manager Remote Hands will be responsible for overseeing work queues, personnel scheduling and asset management to ensure all requests are completed within the agreed Service Level Agreement time frame. The Manager Remote Hands will also provide assistance to other members of the Operations team to ensure 100% uptime of all customers and critical infrastructure. What you'll do * Oversee Remote Hands personnel and provide next level support as a subject matter expert * Manage Remote Hands team including hiring, personnel evaluations, coaching, etc. * Schedule jobs and personnel to meet project deadlines * Review and approve employee time sheets * Generate status reports as required from management. * Manage tool and test equipment needs and inventory at the site * Ensure the proper classification and closure of all requests assigned to the site * Perform and oversee Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services: * Equipment Rack and Stack * Cable, terminate, and dress fiber or copper network cabling * Assist customers with the diagnosis of hardware and software issues on their equipment * Power cycling of customer equipment * Perform cabinet/cage audits * Blade/Card, Memory, Hard Drive, and Transceiver installations or removal * Testing and troubleshooting of copper and fiber optic circuits * Perform migrations of equipment, power, or networking devices * Shipping and Receiving of packages * Provide timely customer and internal updates using a computer based ticketing system * Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.) * Perform and oversee quality assurance checks on all requests and Remote Hands projects to ensure accurate completion * Point of contact for remote Hands services escalations and operational processes * Assist the Regional and local management with the training and transfer of knowledge to all technicians. * Adhere to, and ensure team adherence to, Standard Operating Procedures * Oversee overall Data Center cleanliness and appearance * Report to the facility within a 1 hour average for emergency assistance as needed * May lift and handle up to 50 pounds * May bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment * May be required to work under a raised data center floor What you'll need * 2+ years of Management /Supervision of personnel * 5+ years of experience in Telecommunications or Data Center related field * CompTIA A+ / Net + Certification * Ability to rack, stack, cable, and troubleshoot network devices such as routers, switches, firewalls, and servers * Knowledge of various fiber optic and copper connectivity methods including Ethernet, TDM, SONET and DWDM topologies * 5+ years use of industry standard test equipment for certifying copper and/or fiber network cabling * Strong structured cabling installation and termination background * Strong troubleshooting and root cause analysis skills * Professional business communication and interpersonal skills * Effective organizational skills and attention to detail * Leadership and Team experience * Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio * Knowledge of Telcordia installation standards * Understanding of network device deployment * Ability to train lower level technicians * Strong analytical skills * CCNA preferred A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter. Operations Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. Training and Development Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Manager Remote Hands Your role The Manager Remote Hands will assist all Digital Realty customers by providing “best in class” technical support. The Manager Remote Hands will oversee all tasks and personnel of the Remote Hands team in the Data Center and serve as an immediate point of contact for all Remote Hands tasks assigned to the site. The Manager Remote Hands will oversee and support all Digital Realty customer demands which may include racking and stacking of equipment, cabling, cross connects, etc. Internally, the Manager Remote Hands may work with the Deployment and Implementation teams, the Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Manager Remote Hands will be responsible for overseeing work queues, personnel scheduling and asset management to ensure all requests are completed within the agreed Service Level Agreement time frame. The Manager Remote Hands will also provide assistance to other members of the Operations team to ensure 100% uptime of all customers and critical infrastructure. What you'll do Oversee Remote Hands personnel and provide next level support as a subject matter expert Manage Remote Hands team including hiring, personnel evaluations, coaching, etc. Schedule jobs and personnel to meet project deadlines Review and approve employee time sheets Generate status reports as required from management. Manage tool and test equipment needs and inventory at the site Ensure the proper classification and closure of all requests assigned to the site Perform and oversee Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services: Equipment Rack and Stack Cable, terminate, and dress fiber or copper network cabling Assist customers with the diagnosis of hardware and software issues on their equipment Power cycling of customer equipment Perform cabinet/cage audits Blade/Card, Memory, Hard Drive, and Transceiver installations or removal Testing and troubleshooting of copper and fiber optic circuits Perform migrations of equipment, power, or networking devices Shipping and Receiving of packages Provide timely customer and internal updates using a computer based ticketing system Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.) Perform and oversee quality assurance checks on all requests and Remote Hands projects to ensure accurate completion Point of contact for remote Hands services escalations and operational processes Assist the Regional and local management with the training and transfer of knowledge to all technicians. Adhere to, and ensure team adherence to, Standard Operating Procedures Oversee overall Data Center cleanliness and appearance Report to the facility within a 1 hour average for emergency assistance as needed May lift and handle up to 50 pounds May bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment May be required to work under a raised data center floor What you'll need 2+ years of Management /Supervision of personnel 5+ years of experience in Telecommunications or Data Center related field CompTIA A+ / Net + Certification Ability to rack, stack, cable, and troubleshoot network devices such as routers, switches, firewalls, and servers Knowledge of various fiber optic and copper connectivity methods including Ethernet, TDM, SONET and DWDM topologies 5+ years use of industry standard test equipment for certifying copper and/or fiber network cabling Strong structured cabling installation and termination background Strong troubleshooting and root cause analysis skills Professional business communication and interpersonal skills Effective organizational skills and attention to detail Leadership and Team experience Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio Knowledge of Telcordia installation standards Understanding of network device deployment Ability to train lower level technicians Strong analytical skills CCNA preferred A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter. Operations Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. Training and Development Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

The Connectivity Manager is responsible for overseeing all aspects of network infrastructure, structured cabling, and low-voltage systems implementation on a hyperscale data center construction project. This role ensures seamless integration between construction, IT, and commissioning teams while managing subcontractors and vendors responsible for delivering connectivity systems. Key Responsibilities • Manage the design, installation, testing, and turnover of structured cabling, fiber optics, and related low-voltage systems. • Coordinate with project stakeholders, including the general contractor, client representatives, MEP teams, and commissioning agents, to align connectivity requirements with construction milestones. • Oversee vendor and subcontractor performance, ensuring adherence to project specifications, quality standards, and safety protocols. • Develop and maintain detailed project schedules for connectivity scopes, including sequencing with other trades and critical path activities. • Conduct regular site walks to monitor progress, resolve conflicts, and ensure compliance with client standards. • Support troubleshooting, change management, and risk mitigation related to connectivity infrastructure. • Prepare reports and updates for project leadership, highlighting progress, risks, and mitigation strategies. • Ensure successful testing, commissioning, and handover of all connectivity systems. Requirements • Hyperscale/data center experience (structured cabling, fiber, low-voltage) • Strong vendor/subcontractor management and MEP coordination • Familiarity with TIA/EIA, BICSI standards; RCDD preferred • BICSI RCDD certification or equivalent credentials. • Experience with hyper scale client standards (Meta, Google, Microsoft, etc.). • Background in commissioning or QA/QC processes for connectivity systems. • Proficiency in project management software (Procore, Primavera P6, MS Project, etc.). • Bachelor's degree in Construction Management, Electrical/Telecommunications Engineering, or a related field (or equivalent experience). • 7+ years of experience managing connectivity/low-voltage scopes on large-scale construction projects, preferably hyper scale data centers or mission-critical facilities. • Strong understanding of structured cabling standards (TIA/EIA, BICSI) and best practices. • Experience working with major connectivity vendors and subcontractors in data center environments. • Ability to read and interpret engineering drawings, specifications, and submittals. • Excellent communication, coordination, and leadership skills with a proven ability to work across multi-disciplinary teams. • Strong problem-solving abilities and a proactive approach to managing risks and challenges. • Familiarity with construction safety protocols and commitment to a safe jobsite environment.

Job Description The Connectivity Manager is responsible for overseeing all aspects of network infrastructure, structured cabling, and low-voltage systems implementation on a hyperscale data center construction project. This role ensures seamless integration between construction, IT, and commissioning teams while managing subcontractors and vendors responsible for delivering connectivity systems. Key Responsibilities • Manage the design, installation, testing, and turnover of structured cabling, fiber optics, and related low-voltage systems. • Coordinate with project stakeholders, including the general contractor, client representatives, MEP teams, and commissioning agents, to align connectivity requirements with construction milestones. • Oversee vendor and subcontractor performance, ensuring adherence to project specifications, quality standards, and safety protocols. • Develop and maintain detailed project schedules for connectivity scopes, including sequencing with other trades and critical path activities. • Conduct regular site walks to monitor progress, resolve conflicts, and ensure compliance with client standards. • Support troubleshooting, change management, and risk mitigation related to connectivity infrastructure. • Prepare reports and updates for project leadership, highlighting progress, risks, and mitigation strategies. • Ensure successful testing, commissioning, and handover of all connectivity systems. Requirements • Hyperscale/data center experience (structured cabling, fiber, low-voltage) • Strong vendor/subcontractor management and MEP coordination • Familiarity with TIA/EIA, BICSI standards; RCDD preferred • BICSI RCDD certification or equivalent credentials. • Experience with hyper scale client standards (Meta, Google, Microsoft, etc.). • Background in commissioning or QA/QC processes for connectivity systems. • Proficiency in project management software (Procore, Primavera P6, MS Project, etc.). • Bachelor's degree in Construction Management, Electrical/Telecommunications Engineering, or a related field (or equivalent experience). • 7+ years of experience managing connectivity/low-voltage scopes on large-scale construction projects, preferably hyper scale data centers or mission-critical facilities. • Strong understanding of structured cabling standards (TIA/EIA, BICSI) and best practices. • Experience working with major connectivity vendors and subcontractors in data center environments. • Ability to read and interpret engineering drawings, specifications, and submittals. • Excellent communication, coordination, and leadership skills with a proven ability to work across multi-disciplinary teams. • Strong problem-solving abilities and a proactive approach to managing risks and challenges. • Familiarity with construction safety protocols and commitment to a safe jobsite environment.

It's a new day with a new opportunity at 8am! About the role: The Customer Onboarding Manager provides amazing service that makes our customers love us. The best candidates are great customer relationship builders. The role is to ensure a successful onboarding for new customers as they transition from previous practice management software to our solutions. This is the most important phase of the customer lifecycle, and the Onboarding Manager is responsible for establishing the solid foundation that drives customers' future successes. Onboarding Managers work in conjunction with Sales, Product, and other internal teams to ensure customers are implemented and onboarded successfully, set up for long-term success, able to realize value quickly, and become daily users of our solutions and value-added services. This is the ideal opportunity for motivated individuals who provide excellent customer service while maintaining an organized queue of internal tasks. Successful Onboarding Managers have a passion for leading and helping others, operational agility, and a blend of technical and interpersonal skills. New hires complete a formal training program to develop extensive product knowledge, which is invaluable for future career opportunities at the company. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Master the products through a formal onboarding program and continued learning. Prepare and lead customer onboarding experience, assessing customer needs, and customizing the onboarding experience to maximize utilization and delight. Complete assigned tasks in an organized manner to ensure project deadlines. Proactive outreach to ensure customer success during their introduction to the system after go-live. Provide a timely response to customer inquiries via phone and email. Enhance customer satisfaction by providing distinctive service in all interactions. Establish a trusted advisor relationship to ensure customer satisfaction. Utilize Zoom or other web conferencing tools to provide efficient face-to-face customer service. Utilize SalesForce or similar systems to manage customer interaction and inquiries. Partner with Sales, Product, and Services teams to define ongoing best practices for onboarding tasks. Ensure all check-ins and go-live targets are executed on time Internal systems are kept up to date with notes and documentation for each client engagement Serve as a brand ambassador to create promoters within our customer base Represent the Onboarding department at offsite meetups and customer conferences About you: BA/BS/BE degree required Exceptional customer relationship building skills Excellent written and oral communication skills Strong analytical capabilities for advanced problem-solving Demonstrable leadership skills Ability to influence decision-making and change Highly organized and strong ability to multitask Have a passion for leading and helping others, operational agility, and a blend of technical and interpersonal skills Ability to display good judgment Ability to work cross-functionally in a fast-paced environment Ability to follow through on tasks until completed Ability to develop trusted relationships and find creative solutions High degree of flexibility SaaS experience and/or legal experience desired, especially in the areas of immigration and/or personal injury Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The pay range for this position is between $24 - $28 per hour. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Pre Approval Manager serves as a liaison between the organization's internal and external clients. The Pre Approval Manager oversees and is directly involved in the loan process from start to finish in efforts to aid CrossCountry Mortgage borrowers to the best financial program. Job Responsibilities: Provide customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents. Review and audit income, assets, run DU and verify credit documentation within mortgage file to ensure loan stability. Review mortgage loan disclosure packages and deliver to borrower, including but not limited to rate disclosure and re-disclosure packages. Assist in managing a pipeline consisting of Conventional, FHA, VA, and USDA loans, along with 203k, Jumbo, and reverse mortgage products. Ensure structure of the loan presents the best program based on the borrower's financial circumstances. Review the file for any missing documentation that best supports approval. Communicate loan program and costs with borrowers (license required for this duty to be performed.) Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2's bank statements, court orders, etc.) Input feed for disclosures, present and set up loan to best fit borrower's needs. Qualifications and Skills: Bachelor's degree and/or equivalent combination of education/experience. 3-5 years' residential mortgage processing experience. Experience with Encompass LOS, preferred. Prior underwriting experience, a plus. Knowledge of RESPA guidelines and all mortgage and consumer regulations. Excellent math and analytics skills. Excellent communication skills. Excellent prioritization and time management skills to meet deadlines. Proficiency in DU, LP, Microsoft Outlook, and Windows. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $50,000-$60,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

This position is primarily responsible for executing order management and purchasing requirements needed to meet the demands of Red River's customers. This position understands the full requirements by customer and orchestrate accurate order placement, review, logistics, and tracking to ensure smooth delivery of all goods and services. The position requires interface between sales, operations, and finance. This position provides a vital final link in the chain needed to deliver on Red River's promise to its customers. In this position, you are also expected to drive continuous improvement within the department and with the partners (internal and external) that we work with. **Primary Position Tasks:** + Fulfill all post-sale administrative functions for Red River customers and vendor purchase orders to include contract review, sales order creation, purchase order creation and placement, tracking orders until complete, and notifying Finance when orders can be invoiced + Timely processing of RMAs with customers and vendors ensuring excellent communication with all applicable parties + Detailed communication with Sales teams and Sales Operations on the status of open orders + Work closely with Finance to help ensure seamless accounts receivable and accounts payable activity + Build and maintain strong relationships with all our vendors and look for opportunities to improve our processes with key vendors + Partner with internal warehouse & logistics teams to manage shipment to customers & disposition aged inventory + Look for opportunities to leverage and maximize Red River's buying power + Ensure maintenance of internal documentation to adhere to company and governmental policies + Adhere to ISO 9001, and specifically, Supply Chain Manual, and Supply Chain Risk Management procedures + Seek out and drive opportunities to improve supply chain processes and/or make them more efficient + Assist in Red River asset procurement + Assist in maintaining internal documentation to adhere to company and governmental policies + Build and maintain strong relationships with all our vendors + Other business duties as assigned **Minimum Education/Certification/Experience Requirements:** + Experience with Microsoft Office Suite, particularly with Excel + 2 Year degree or relevant experience + 2+ years in an order management role, project management, buyer/procurement, or similar function + Experience working with Finance A/P and A/R departments. + Understanding of ERP and CRM business systems, or similar **Preferred Education/Certification/Experience:** + 4 Year degree preferred or relevant experience + 5+ years in an order management role, project management, buyer, or similar function + Experience troubleshooting and solving business process problems + Experience working in a commercial and federal business **Knowledge, Skills and Abilities:** + Detail oriented - Ability to maintain 100% accuracy on large, complex tasks + Self-motivated with the ability to proactively assist their team(s) + Strong interpersonal skills with ability to work well on a team + Ability to multi-task and maintain accuracy under a heavy workload + Excellent written and verbal communication skills + Strong organizational skills + Ability to work in a remote office environment + Collaborate with multiple internal & external teams to meet corporate goals & initiatives + Problem solver with a customer-service oriented approach + A willingness to think outside the box to resolve complications and facilitate best practices within the department/company **Essential Elements** (Mental; Physical; Equipment used): This position is an office/remote office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment. **Special Requirements:** Some travel may be required. Basic Qualifications: + U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit (********************************************************************************************** offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). **EOE M/F/DISABLED/Vet** Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com . PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River. _Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our_ _Applicant Tracking_ _System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._ **Don't see a job you want to apply for? Click '** **Get Started** **' below to send us your resume so we can reach out for future openings!** Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready? + We work with purpose, looking to disrupt the status quo in meaningful ways. + We act with integrity, showing respect for all and demonstrating our commitment to ethics + We value collaboration and work as a team to accomplish goals + We elevate creativity, and support curiosity to re-imagine the use of technology + We have a strong work ethic, and seek continuous improvement in all we do + We embrace philanthropy, working together to drive positive change and lasting impact within communities around us Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as "Company", "we", "our" or "us") may collect about you, how this information may be used by Company, your privacy rights and the Company's obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"). ************************************************************************************** ******************************************

Lido Advisors, LLC, an established and expanding wealth management firm, is looking to hire an experienced Wealth Manager. The Wealth Manager is responsible for providing the highest level of wealth management services to Lido's clients. Working hand in glove with the Senior Wealth Manager, this person must be detail-oriented, analytical, and passionate about client service and investments. The Wealth Manager will directly support the Senior Wealth Manager's existing book of clients, acting as an essential and indispensable resource to both Lido clients and the Senior Wealth Manager. Lido's clients will benefit from an in-house, comprehensive, and differentiated approach to wealth advisory services, including legacy and estate planning, tax advisory, bespoke alternative investments, and proprietary equity and fixed-income strategies. Lido offers a flexible work environment, supports personal and professional growth, and embraces a culture of supporting each other, our communities, and our clients. This is a hybrid role, working in the office 4 days per week, or at the discretion of the Senior Wealth Manager. Duties and Responsibilities Serve as a main point of contact for the Senior Wealth Manager's client base; anticipating client needs, addressing and resolving client questions or inquiries, and cultivating deep relationships through superior client service and follow up Prepare information and presentations for prospective client and existing client meetings, including the collection of financial, investment, and tax related documents, completing financial analyses, and creating presentation and proposal materials for meetings Coordinate the deployment of investments for new client allocations and portfolio rebalances Execute and reconcile trades as directed by the Senior Wealth Manager Address client cash management needs to ensure sufficient funds are available to meet investment requirements Maintain an in-depth knowledge of the firm's investment strategies and ensure adherence to allocation and compliance policies Set prospective and existing client appointments for the Senior Wealth Manager Log call/meeting notes and track the completion of daily tasks in the firm's relationship management system Prepare reports and materials for client reviews Travel for client meetings, as needed Requirements Bachelor's degree required 2+ years of experience in the wealth management industry or related field Series 65 or 66 is required or must be attained within the timeframe determined by manager. CFP registrants are exempt from this requirement. The ideal candidate is a self-starter and team player who is comfortable taking initiative, technically strong with investments, has strong follow up skills, and has superior communication skills. Excellent written and verbal communication is a must. Ability to think ahead and solve for future roadblocks. Strong experience with Microsoft Excel. Familiarity with Microsoft Office systems and Salesforce is a plus. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other class protected by federal, state or local law. In addition, we do not discriminate against qualified applicants with arrest or conviction records. #LI-JM1

You are a production fast-paced environment enthusiast. You have found the right team! As a Transaction Manager I in Retirement Services Operations, you will be responsible for functional, and controls support for retirement products supported by CD and MMA accounts. You will directly manage a group of Specialists. You will also be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, and managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and control guidelines within complex functions and processes, which will involve higher level decision making and empowerments. You will also ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. Job responsibilities Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments and increased authority levels, to enhance the performance of the department and business. Identify and own end-to-end process improvement opportunities, which may include recommending solution(s), developing and maintaining training content, implementing changes, managing process/policy changes, and partnering with the change management leadership team as necessary. Ensure team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards. Required qualifications, skills and capabilities Have People Management Experience Minimum 3 years of experience in financial services Able to drive Change in a high production environment Be detail oriented and ability to work under pressure of deadlines Deliver coaching and feedback / People Management Able to multitask and meet deadlines in a fast-paced environment Have verbal and written communication skills, including the ability to simplify and communicate complex issues for a variety of audiences Prioritize and organization skills, able to handle multiple assignments and competing priorities Problem solving skills with a successful record balancing risk and customer experience Possess functional experience in MS Office Suite (Excel, Word, PowerPoint, Outlook), must be proficient in Excel Schedule Monday-Friday 8:00am-5:00pm. This is an in office role. This role is not eligible for Visa Sponsorship

This position is primarily responsible for executing order management and purchasing requirements needed to meet the demands of Red River's customers. This position understands the full requirements by customer and orchestrate accurate order placement, review, logistics, and tracking to ensure smooth delivery of all goods and services. The position requires interface between sales, operations, and finance. This position provides a vital final link in the chain needed to deliver on Red River's promise to its customers. In this position, you are also expected to drive continuous improvement within the department and with the partners (internal and external) that we work with. **Primary Position Tasks:** + Fulfill all post-sale administrative functions for Red River customers and vendor purchase orders to include contract review, sales order creation, purchase order creation and placement, tracking orders until complete, and notifying Finance when orders can be invoiced + Timely processing of RMAs with customers and vendors ensuring excellent communication with all applicable parties + Detailed communication with Sales teams and Sales Operations on the status of open orders + Work closely with Finance to help ensure seamless accounts receivable and accounts payable activity + Build and maintain strong relationships with all our vendors and look for opportunities to improve our processes with key vendors + Partner with internal warehouse & logistics teams to manage shipment to customers & disposition aged inventory + Look for opportunities to leverage and maximize Red River's buying power + Ensure maintenance of internal documentation to adhere to company and governmental policies + Adhere to ISO 9001, and specifically, Supply Chain Manual, and Supply Chain Risk Management procedures + Seek out and drive opportunities to improve supply chain processes and/or make them more efficient + Assist in Red River asset procurement + Assist in maintaining internal documentation to adhere to company and governmental policies + Build and maintain strong relationships with all our vendors + Other business duties as assigned **Minimum Education/Certification/Experience Requirements:** + Experience with Microsoft Office Suite, particularly with Excel + 2 Year degree or relevant experience + 2+ years in an order management role, project management, buyer/procurement, or similar function + Experience working with Finance A/P and A/R departments. + Understanding of ERP and CRM business systems, or similar **Preferred Education/Certification/Experience:** + 4 Year degree preferred or relevant experience + 5+ years in an order management role, project management, buyer, or similar function + Experience troubleshooting and solving business process problems + Experience working in a commercial and federal business **Knowledge, Skills and Abilities:** + Detail oriented - Ability to maintain 100% accuracy on large, complex tasks + Self-motivated with the ability to proactively assist their team(s) + Strong interpersonal skills with ability to work well on a team + Ability to multi-task and maintain accuracy under a heavy workload + Excellent written and verbal communication skills + Strong organizational skills + Ability to work in a remote office environment + Collaborate with multiple internal & external teams to meet corporate goals & initiatives + Problem solver with a customer-service oriented approach + A willingness to think outside the box to resolve complications and facilitate best practices within the department/company **Essential Elements** (Mental; Physical; Equipment used): This position is an office/remote office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment. **Special Requirements:** Some travel may be required. Basic Qualifications: + U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit (********************************************************************************************** offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). **EOE M/F/DISABLED/Vet** Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com . PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River. _Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our_ _Applicant Tracking_ _System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._ **Don't see a job you want to apply for? Click '** **Get Started** **' below to send us your resume so we can reach out for future openings!** Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready? + We work with purpose, looking to disrupt the status quo in meaningful ways. + We act with integrity, showing respect for all and demonstrating our commitment to ethics + We value collaboration and work as a team to accomplish goals + We elevate creativity, and support curiosity to re-imagine the use of technology + We have a strong work ethic, and seek continuous improvement in all we do + We embrace philanthropy, working together to drive positive change and lasting impact within communities around us Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as "Company", "we", "our" or "us") may collect about you, how this information may be used by Company, your privacy rights and the Company's obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"). ************************************************************************************** ******************************************

As part of the Platform Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews. The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed. Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features. The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services. You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process. Essential Job Functions: + Perform upfront due diligence reviews, including credit, FCG and risk policy review and approval + Determine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experience + On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk. + Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party) + Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI's/ KPI's, working with the segment to proactively self-identify operational risks and issues + Support risk identification, measurement and mitigation for new product and services leveraging best practices + Strong process orientation and problem-solving skills with an emphasis on risk management Basic Qualifications: + Bachelors Degree or equivalent work experience + 5 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients + 5 years of Operational risk management and payments experience Preferred Qualifications: + Understanding of Visa, Mastercard, American Express and Discover rules and regulations + Experience with card brand bank sponsorship on site audit processes + Demonstrated ability to build and manage new policies, procedures and teams + Experience working directly with sponsor banks in the merchant acquiring business + Expertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policies + Knowledge of merchant boarding systems and processes and risk systems + Sponsor bank experience + Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise Payments + Superior organization, project management and analytical skills and attention to detail + High-level of commitment to quality work product and organizational ethics, integrity and compliance + Strong interpersonal skills and the ability to effectively communicate, both written and verbal + Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment + Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration + Ability to build a team, appropriately delegate and meet deadlines with minimal supervision + Proficiency in MS Office Suite Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000 - $140,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

As part of the Platform Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews. The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed. Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features. The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services. You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process. Essential Job Functions: + Perform upfront due diligence reviews, including credit, FCG and risk policy review and approval + Determine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experience + On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk. + Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party) + Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI's/ KPI's, working with the segment to proactively self-identify operational risks and issues + Support risk identification, measurement and mitigation for new product and services leveraging best practices + Strong process orientation and problem-solving skills with an emphasis on risk management Basic Qualifications: + Bachelors Degree or equivalent work experience + 5 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients + 5 years of Operational risk management and payments experience Preferred Qualifications: + Understanding of Visa, Mastercard, American Express and Discover rules and regulations + Experience with card brand bank sponsorship on site audit processes + Demonstrated ability to build and manage new policies, procedures and teams + Experience working directly with sponsor banks in the merchant acquiring business + Expertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policies + Knowledge of merchant boarding systems and processes and risk systems + Sponsor bank experience + Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise Payments + Superior organization, project management and analytical skills and attention to detail + High-level of commitment to quality work product and organizational ethics, integrity and compliance + Strong interpersonal skills and the ability to effectively communicate, both written and verbal + Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment + Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration + Ability to build a team, appropriately delegate and meet deadlines with minimal supervision + Proficiency in MS Office Suite Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000 - $140,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.