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Claims adjudicator vs senior claims representative

The differences between claims adjudicators and senior claims representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims adjudicator and a senior claims representative. Additionally, a senior claims representative has an average salary of $54,592, which is higher than the $44,556 average annual salary of a claims adjudicator.

The top three skills for a claims adjudicator include medical terminology, CPT and disability claims. The most important skills for a senior claims representative are customer service, claims handling, and litigation.

Claims adjudicator vs senior claims representative overview

Claims AdjudicatorSenior Claims Representative
Yearly salary$44,556$54,592
Hourly rate$21.42$26.25
Growth rate-6%-6%
Number of jobs12,41310,995
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 75%
Average age4444
Years of experience66

What does a claims adjudicator do?

Claims adjudicators determine the amount of money an insurance policy owner is entitled to receive. Other names they are known for are claims adjusters and medical bill advocates. They investigate the claims filed and decide to deny, pay, or negotiate a settlement with the policyholder themselves or their representatives. The insurance companies that hire them provide insurances for property, casualty, and liability. To do their job well, they should be organized and understand how the insurance industry works.

What does a senior claims representative do?

A senior claims representative serves as a client's primary point of contact when processing insurance claims. Their responsibilities include meeting with clients to identify their needs, gathering and verifying documentation, conducting investigations to determine the validity of insurance claims, liaising with external parties, and negotiating the amount of compensation. Furthermore, as a senior claims representative, it is essential to lead and serve as a mentor to junior claims representatives, all while implementing the company's policies and regulations, including its vision and mission.

Claims adjudicator vs senior claims representative salary

Claims adjudicators and senior claims representatives have different pay scales, as shown below.

Claims AdjudicatorSenior Claims Representative
Average salary$44,556$54,592
Salary rangeBetween $31,000 And $63,000Between $31,000 And $94,000
Highest paying CityMadison, WI-
Highest paying stateNew Jersey-
Best paying companyEvolent Health-
Best paying industryInsurance-

Differences between claims adjudicator and senior claims representative education

There are a few differences between a claims adjudicator and a senior claims representative in terms of educational background:

Claims AdjudicatorSenior Claims Representative
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 75%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Claims adjudicator vs senior claims representative demographics

Here are the differences between claims adjudicators' and senior claims representatives' demographics:

Claims AdjudicatorSenior Claims Representative
Average age4444
Gender ratioMale, 23.1% Female, 76.9%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 10.5% Unknown, 4.5% Hispanic or Latino, 15.3% Asian, 6.1% White, 63.0% American Indian and Alaska Native, 0.5%Black or African American, 11.2% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 5.1% White, 62.3% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between claims adjudicator and senior claims representative duties and responsibilities

Claims adjudicator example responsibilities.

  • Manage appeals and authorizations by examining information and performing necessary adjustments.
  • Handle claims processing utilizing knowledge of medical coding standards, including HCPCS, CPT, and ICD-9.
  • Calculate refunds or credit balances involving reprocessing for partial adjustments and correct the CPT and ICD-9 codes.
  • Maintain compliance with HIPAA guidelines and regulations
  • Adjudicate claims for Medicaid, Medicare, and ambulance billing.
  • Interpret and processes routine and complex claims per Medicaid industry standards.
  • Show more

Senior claims representative example responsibilities.

  • Conduct detailed interviews with physicians, prepare comprehensive written reports, retain defense counsel, and effectively manage the litigation process.
  • Utilize Xactimate estimating system during field inspection to properly evaluate commercial property damages.
  • Update computer generate claim file (s) with medical diagnoses, current CPT and ICD codes.
  • Analyze claims using IDC and CPT coding and negotiate settlements with attorneys, claimants, medical providers, and insureds.
  • Set up independent medical examinations, issue denials, attend arbitration hearings.
  • Coordinate and attend various mediation and arbitration hearings as well as numerous settlement hearings and conferences.
  • Show more

Claims adjudicator vs senior claims representative skills

Common claims adjudicator skills
  • Medical Terminology, 9%
  • CPT, 8%
  • Disability Claims, 7%
  • Adjudicate Claims, 6%
  • Quality Standards, 6%
  • Medicaid, 5%
Common senior claims representative skills
  • Customer Service, 26%
  • Claims Handling, 14%
  • Litigation, 9%
  • Insurance Claims, 3%
  • Bodily Injury Claims, 3%
  • Automobile Claims, 3%

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